Hired Quick Plumbing to install a new natural gas kickout that was going to tie into a new natgas service and meter installed by ONG. In addition, Quick also installed a T into the kickout line and connect a natgas backup power generator. As part of the installation of the natgas generator, they also made a 3x6 concrete pad extension to the existing sidewalk so that the generator could set partially on both, to meet all regulations.
My main complaint with Quick is that they didn't show up to do the work on Wed/Thursday, as promised, but pushed their work out to the following Monday/Tuesday. I had to go to their place of biz to find out why they didn't show up, which they blamed on the rain, but it wasn't raining Wed-Sun. Also, instead of finishing the last 30 mins of work first thing Wed. morning, they pushed it out until Thursday; essentially putting me a week behind schedule for no good reason. In addition, they wanted to be immediately paid after they said they were finished on Thursday morning, even though they hadn't called for or passed the final inspection. They said they would not call for a final inspection until we paid. Meanwhile, Friday morning, both hot water heaters were out. ONG later determined that Quick did not purge the line of air properly, which caused us lots of problems, including missing a airline flight and having to purchase a new, expensive ticket. They continued to stall on final inspection until payment, so I had to finally call the City of Tulsa inspectors, explain the situation, and have the inspector come out for final inspection. As I expected and warned them about, their connection to the natgas generator failed inspection, so they had to fix it and it finally passed. As we told them many times before, we would pay them when they passed inspection, which we did immediately, after it passed.
Quick did decent work on the piping and the concrete slab, although it cracked at the front and they didn't make any effort to fix it. My biggest complaint with Quick is the person that runs it Kim, and her crazy scheduling and poor customer service. I am sure Kim lied to me on at least two occasions!
I can't imagine ever using them again.