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Duckett Plumbing & Heating

Plumbing Service
Claremore, OK 74018

Reviews


Shelly P.
Shelly P.
1/15/2016
If I could less than 1 star I would. Pierce Duckett came to take care of a clogged line at my house on a Saturday, for $150. I was at work, my sons were there, Mr Duckett agreed to come on Sunday or Monday to collect payment. He was to call first. He showed up early Sunday, no phone call. My son gave him half in cash and needed to go to the ATM. Mr Duckett said he would come back. He called the next day, early morning, I was no home. 17 phone calls in one morning. 3 days of playing phone tag with him I thought he showed up for payment, no more calls. I found out 4 days later he attempted to put a lien on my home for $70. He hadn't come back by. He contacted the home owners we're lease purchasing from. Quoted them $300 and said I hadn't paid and he was going to file a lien. The home owner is a licensed plumber and electrician. He agreed to pay $150. I had no clue he contacted them until 3 days later. They were furious he failed to tell them I had already paid half. Attempted to contact Ducketts several times to resolve the issue. After several attempts he finally called back, yelling and cussing, threatening to file harassment charges for bothering him. I asked why he overcharged my landlords and failed to mention I had paid half. He said did you hand me the payment? I said I was at work, my husband have it to you. His response was I don't know nothing about that then hung up on me. Attempted to talk to him 2 more times, hid wife got on the phone and started cussing me out. Highly unprofessional, mediocre work, and very dishonest!

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