Description
Plumbing Company Specializing in Tankless diagnostic and installations, water softeners, water heater repair and replacement, faucet and toilets, shower and tub installation, remodels, repipes, leak detection, drain cleaning. Call Resolution Plumbing to book an appointment to help assist you in any of your plumbing needs. Free no obligation Estimates.
HISTORY
Established in 2020.
Alex, our owner got into plumbing because he was tired of being flushed around by different job markets, but now he's the one who's cracking the jokes! Turns out, fixing toilets and sinks wasn't just a pipe dream for Alex - he's a natural at it!
SERVICES
Pipe Repair, Sink Installation, Faucet Installation, Water Filter Services, Bathtub & Shower Repair, Sink Repair, Drain Cleaning, Garbage Disposal Installation, Gas Line Services, Reverse Osmosis System Installation, Tankless Water Heater Repair, Water Softener Installation, Electric Water Heater Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Point-of-Use System Installation, Routine Maintenance, Water Conditioner Repair, Water Filtration System Repair, Water Purification System Installation, Water Softener Repair, Sewer Services, Water Heater Installation, Toilet Installation, Toilet Repair, Bathtub & Shower Installation, Leak Detection, Water Heater Repair, Faucet Repair, Garbage Disposal Repair, Electric Water Heater Installation, Tankless Water Heater Installation, Water Conditioner Installation, Drain Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Point-of Entry System Installation, Reverse Osmosis System Repair, Virtual Consultations, Water Filtration System Installation, Water Heater Leak Repair, Water Purification System Repair, Pipe Installation, ,
Reviews
They were friendly and easy to communicate with and were able to fix my faucet quickly. I will be using them for any future plumbing issues!
David W.
07/03/2023 12:00:00 SA
We had a problem with low water pressure with the master bath faucets. Adrian arrived on time, explained what the problem was, and fixed it. He also noticed that our pressure water valve was set too high and told us how it would damage our appliances. We decided to replace the valve. Adrian took his time in answering all of our questions, represented his company in an excellent way, and we were thoroughly pleased with his work. We would highly recommend Resolution Plumbing. Job well done Adrian. Thank you. David & Ruth Wright
First, they answered my phone call (first try) versus going straight to voice mail. They were professional, no drama, and resolved my leaky shower faucet the following day (had to order the part). The cost was reasonable and will use this company again. Highly recommend.
The main water line from my home to the street had developed a leak, which caused my water bill to go up significantly. Adrian with Resolution Plumbing came out on Friday along with several other plumbing companies to diagnose the issue. By far, Resolution Plumbing provided me with the best possible solution at the most reasonable cost. Resolution Plumbing was on site Monday morning to replace the old water line within a minimal amount of time. I recommend Resolution Plumbing to anyone who has any plumbing issues. Not only did they fix my main water line but they also flushed my water heater for free while they were here. These guys are professional, courteous, knowledgeable, and friendly technicians who went above and beyond. Thank you for providing great customer service!
Daniele S.
02/08/2021 12:00:00 SA
Reliable, excellent work at fair prices. They are now my main go-to plumbing company without hesitation.
Call on Monday for an ongoing problem, wasn't sure how intense the solution would be, so I thought I'd play it safe and give these guys a try. Called me back within 20 minutes and had an appointment with them the next day. Tech came out within the first hour of the 4 hour window. Figured out the problem and got it corrected. Will definately be my go to when needed. Also local in my development.
The technician was very professional and honest. He was able to fix the water heater within minutes. I highly recommend this business.
Laural M.
06/04/2023 12:00:00 SA
This was our third time using Resolution Plumbing; this time to install a water shut-off valve in our townhome. There were several other plumbing companies also installing water shut-off valves in our HOA community, but we called Resolution Plumbing and am so glad we did. Alex and Gio were able to get the job completed within a couple hours, whereas the other companies took all day to install the valve in 3 homes. We have several other projects and will definitely use Resolution Plumbing. They are prompt, affordable and complete each job the right way the first time.
Elizabeth at the office was so kind and helpful. She really tried to work with me to get a plumber to my house as soon as possible. She was great at texting me cancellations and was also very kind. The plumber arrived right on time and fixed our problem quickly for a fair price.
Menashe B.
04/11/2023 12:00:00 SA
Our toilet seat broke(!) on Easter Sunday (when else?). I was able to connect with Resolution Plumbing after a quick search, and even though I was delayed getting back to them, they scheduled me for next day, and really did a thoughtful, safe and responsible job.
They took no shortcuts, no cheap solution, but did the job right so now we have a better situation as before.
The price wasn't the cheapest quoted - but wasn't the most expensive either, and was well in the midrange of what I expected.
I am completely satisfied with the responsiveness, with the communication of the personnel who came to my place, their approach and work.
Strongly suggest.
Last week, I discovered a yellow spot on my kitchen ceiling. At first I thought it was just a shadow, and then the next day I saw it started to get bigger. Upon closer inspection, I had a leaking drainage pipe stemming from a sink in my master bathroom.
I called my go-to plumbing company that I had been using for the past couple of years. I requested a specific plumber, who had done excellent work in the past, and explained to the receptionist, in detail, what needed to be fixed. The ceiling had been open, the pipe was visible, and I explained in detail where the leak was located. No major discovery needed. All crystal clear. I was told the plumber would be out in 4 days.
This was not a complicated job. It would take less than an hour. However, the plumber said he couldn't do the job the same day and he also had to run a quote by his office. Also, I had to book another time slot through the office as well. I waited 4 days and now had to wait more. This was unusual.
Long story short- I had to make 4 calls regarding a quote that should have been delivered in a couple of hours. And then they charged me a large sum of money and could not justify the cost when I asked for a breakdown.
I was really worried about getting the ceiling fixed in time for my kids birthday party. I almost paid the large sum of money to just get it over with and have the pipe fixed.
I searched through Yelp and found Resolution Plumbing. They messaged me for a time slot for the next day. Dave arrived promptly to provide me an estimate.
The great part about this- Dave actually fixed my water heater in the middle of the night, years ago, when he was with another company. He did an excellent job, but then I couldn't find him to help me with other plumbing issues a few months after, so I ended up with another plumbing company. And somehow he ended up back for a job at my house again, but now with this new company, and to provide me an estimate for fixing the pipe. It's a small world.
It was a very fair estimate and also much more thorough than the previous company's. I hired them on the spot and Dave fixed the problem quickly.
I am so relieved that the pipe is fixed. All the Yelp stars for Dave and the kind woman on the phone that made an appointment for me on such short notice. I highly recommend. Thank you for your help!
Resolution plumbing is Awesome! They respond fast which was great!My shower had a constant drip which i knew as a female, i wouldn't be able to replace a 17yr old part (corroded)by myself. Took the leap of faith with (1) 5 star review and contacted the owner ALEX/RESOLUTION PLUMBING. I didnt want to waste his or my time and asked for a rough estimate because I had a general idea of what needed to be done. I got a few quotes from other companies and RESOLUTION PLUMBING was very reasonable! Alex came out that very day and confirmed the quote and also gave me other options and quotes if it was not what he thought it was and needed more work.
I have to admit, i knew with the age of my house, I was going to run into more problems. As Alex was about to start, sure enough, it was confirmed that the screws on my shower handle was corroded so we had to go to the next option. So we rescheduled and he was very flexible with his schedule as well.
The day has finally come, my shower will be fixed. Alex came with his partner (I forgot his name but he was awesome as well) BOOM! We found another issue. My water needed to be turned off for him to fix the shower. Well the main house valve was not completely shutting off the water, which then needed the main valve to be turned off. On top of fixing my shower, Alex looked at the valve that was not shutting off completely and gave me an estimate. He did not pressure me into fixing it right away but did mention and advise me what could possibly happen IF the valve has to much pressure. I didn't want to risk any/ALL pipes bursting due to high pressure so I got that replaced as well! It was more than my budget to spend but I figured I'd rather pay the price now than to pay more later, should anything burst! BAM! Everything is fixed, running and good to go!
To top everything off, Alex is Honest, he cleaned up everything and put everything back in place, and throwing it out there again!!! HE IS AWESOME AND REASONABLE, call him and book your appointment! I want to introduce you all to ALEX my new honest plumber!!!! Thanks Alex!!!
Scott A.
08/02/2020 12:00:00 SA
I was really happy I chose Resolution Plumbing. They gave me a quote to replace all the toilets in our house, without messing around and asking to come out. I sent some photos and a description of what we wanted done and they quickly replied with a price and availability. They were kind enough to come back on a second visit without charging extra to complete the final piece of work. Recommended.
To say I am disappointed is an understatement. I hired this company to replace a sink and garbage disposal. They were my second quote and more expensive than the first company. We chose them over the cheaper company because their reviews were exceptional.
The tech came and completed the work. My husband noticed a large crack in our granite countertop. The techs first response was oh yeah. Then when my husband called me over to take a look the tech said oh that was there when I started. It was not. You could feel over the crack and tell it was fresh. You could see where rubble like pieces were coming up.
I had taken photos of the old sink before he came into my home because I wanted before and after photos. There were no cracks prior.
He said he would text his boss.
Both my husband and I spoke with his boss Alex. Alex said his tech had a picture of the granite that was taken at the start of the work. When I finally got them to text me the picture evidence they claimed to have with a time stamp I found several issues.
1. The time stamp was nearly 1 hour after the tech had been in my home. What was he doing for 1 hour? Just chillin?
2. The edge of sink in his photo was that of the NEW sink installed. My new sink has A) A different finish/grain B) Different calking C) A different edge... Of course there was a crack in his photo. It was taken after he cracked it.
Elizabeth, the other owner called my husband and said that while they can't confirm what we are saying (you can because your techs picture is clear as day evidence) they like to take care of their customers and would send their stone company out. (Why do they already have a stone company? Is this a trend?)
Today the stone repair came out. While it is now sealed it is still clear there has been damage. I appreciate them sending someone but I would rather my granite not have been damaged and the tech owned up to what he did. I now have a counter top with an obvious flaw and that is incredibly frustrating.
Two stars instead of one because they at least attempted to fix.
--the fact that they still are acting like they did us a favor and won't acknowledge my what was he doing for an hour amazes me-- DO NOT USE THIS COMPANY--
Glenn M.
12/01/2020 12:00:00 SA
Alex was on time. Very pleasant and answered questions without hesitation. Job was done quickly and efficiently.
Mark F.
09/10/2021 12:00:00 SA
They showed up on time did a good job fixing the kitchen sink drain he brought everything he needed to do the job without having to order any special parts.
Just bought a home in Las Vegas and not knowing any contractors, I went by reviews and BBB status. I sent an online request in and immediately got a call. I explained what I needed done and Alex came out to estimate the jobs. Alex is extremely knowledgeable and a skilled tradesman. We discussed tankless water heaters and the best route to install. He also explained how they would install the water filtration and softener system that I bought elsewhere. I had Alex from Resolution Plumbing install a tankless water heater that they provided , the water filtration/ softener system, replace all water valves and lines with better quality ones, rebuild a toilet, replace two outside water bibs, and dispose of the old softener and water heater.
I was very pleased with the workmanship and quality of the materials provided.
They are not the least expensive, nor are they the most expensive. I only select true plumbing companies and not those drain plumbers. You get true tradesmen plumbers with Resolution Plumbers and what you pay is for their skill and quality of the job they offer.
I would highly recommend calling Resolution
Plumbing for your plumbing needs.
Dan M.
02/05/2021 12:00:00 SA
From from first call to payment Resolution Plumbing set the standard in quality, pricing, and customer service. I called on 2/3 and was able to get an appointment within 24 hours. After talking with the person that answers the phones, I received a text with the appointment info and received a text informing me of the plumber assigned to my house, a text when he was en route to the house, and a thank you after finishing.
Residential Plumbing sent Dell N. Nice guy, but the most professional I have experienced in a long time. I'm not a construction - type guy, but I have a little knowledge. Dell explained things in a way that didn't make me feel like a plumbing idiot. Professional, courteous, and respectful is all I ask for in service and he provided that! My job was small, but Dell took care of it like it was his most important job that day.
Also, unlike my last plumber Priority Services, Dell did not try to sell me a bunch of overpriced parts or services we don't need. He also didn't flood out my 1st and 2nd floors with incompetence like Priority Services either!
I feel like I can trust them and that says a lot.
You've gained a customer! #keepdell
James J.
03/05/2022 12:00:00 SA
They charge too much! $795 to install a toilet, and up depending on level of difficulty.
Quick response, professional attitude. Thank you Dave Hunt for your help today at Rhodes Ranch and advice you gave us!
I have had Resolution Plumbing work on 2 plumbing projects in my house- replacing a standard 2 basin kitchen sink with a large dual mount sink and faucet. The second replacing faucets in 3 bathroom sinks. They have excellent pricing, service, and quality. Alex is the owner and he does a fantastic job.
Alex showed up at the top of the window time frame i was given and assessed the problem, then had the problem fixed within 2 hours. Price of new garbage disposal was more than fair and I appreciated him working so quickly since I had work and my daughter at home. I will definitely be using Resolution for my future plumbing issues.
Alex was awesome! Super friendly, fast and efficient. Came in with all the proper protective gear. Thanks guys for a great job!
Jen L.
12/04/2020 12:00:00 SA
Alex is the best! He showed up really quickly and was so friendly. Made me feel really comfortable with everything, including thoroughly explaining his process and the next steps to fix our leak. All appropriate practices were done for covid safety. Couldn't recommend enough!
Resolution plumbing is the absolute best. They are fast to respond, very fair pricing, and very friendly and professional. I've had Alex and Giovanni come out to my home a couple times now for two different issues. He knows exactly what's wrong and exactly how to get it fixed right away. I recommend them to everyone. I won't use anyone else.
I had an issue with my toilet not filling so I tried to contact one company through Yelp. By default, and unbeknownst to me, my request went to quite a few random people that yelp chose to fulfill my request. These guys at Resolution Plumbing were really professional and willing to help by sending someone out to give me a free quote and fix it the same day. They are great at communicating. They are responsive.
I told them that I believed that it was a water fill issue. It's a $15 part so I didn't think that it would be expensive. It was. First the guy suggested that I replace the cheap plastic shut off valve's to the toilet (thanks a lot Pardee) with metal knobs. I agree that they should be switched out, but when he gave me the quote to change the water fill and knobs for $350, I said, No way. I knew that was too much. So then he was going to replace the fill for $150. I said no way again. In my opinion, based on having several rentals, that price is a gouge too. Based on the experience, I would not use them in the future based on their price, and I'll stick with a handyman for value and fair pricing for stuff like a flapper and water fill.
Resolution Plumbing was amazing !!!!
Del & Giovanni were very friendly.
They were early, COVID-19 compliant & wore shoe coverings.
They replaced our kitchen faucet. It took less than 20 minutes. The install was affordable.
I look forward to calling them for my next plumbing issue.
Absolutely first rate. I was very concerned but Alex knew his stuff and did a great job. Could not be more satisfied. Clogged garbage disposal...yuk....
Catherine S.
12/07/2020 12:00:00 SA
They very friendly, on time and very trustworthy people. Showed up with a mask, even gave us a complimentary sanitizer. They're quick and know what their doing and able to answer all my questions. I would definitely recommend them to all their prices are very affordable compare to others.
The entire experience was positive. I needed to have a toilet leak fixed. I ended up needing the toilet replaced and the cost was entirely fair and worth it. In addition to this, Adrian was kind and respectful. My father is ill and Adrian was able to quickly complete the service to accommodate our needs. A big thank you to Resolution Plumbing.
Crystal S.
06/03/2023 12:00:00 SA
Resolution Plumbing is the best plumbing company in Las Vegas. And I should know. For the last 2 months I have dealt with several - big and small.
I had a slab leak and the company I hired took 3 weeks and left me with holes everywhere and a plumbing mess that didn't even pass inspection.
I am so lucky I found Resolution Plumbing.
In just one day they pulled a new permit, fixed everything to code (and then some) at an excellent price.
They are conscientious, prompt and very friendly.
After the job was done, I couldn't get the dishwasher to go all the way in. Alex, the owner, came back the very next day and re-routed the pipes so the dishwasher would fit under the counter. No charge.
Now they are helping me find a good drywall company to finish up.
I trust Resolution Plumbing. Good work, good pricing, good people.
Resolution Plumbing was exactly the resolution I needed. I highly recommend.
Vincent M.
03/07/2023 12:00:00 SA
Everything went great yesterday and Dave my tech, was terrific... now the long story...if you want to read it..
David was very personable & efficient...and my Resolution Plumbing experience was collectively fantastic, by that I mean,
from my early morning phone call looking for an appointment- to Dave my installer- he contacted us twice, providing us with his expected arrival time update, and then, his10 mins pre-arrival call...Fantastic, that was great! We liked him already...
Then once David arrived he provided us with our 3 replacement options for our leaking Water Heater, we decided, he then went to pick up the appropriate water heater,then started the installation after about 20-30 mins... where we discussed the product and he provided some day-to-day tips for us about the new heater. David was very informative; and RPs prices weren't too bad with a very decent warranty- all in all, David arrived at 11 am and finished the job before 3:30 pm...
I already gave RP's contact info to a friend who was looking for a referral, SO!! RP mitigated any anxiety I started with whfrom when the old heater failed us overnight, & the RP team mitigated my stress
By a lot!
Thank you!
Vinman
Thank you! So happy to get the water pressure back to the entire house. We could not figure out why at the beginning and reached out to the Nextdoor app asking around if possibly someone knew anything about the issue. And the wife and husband that own Resolution reached out. When I contacted Resolution Plumbing Alex was at our home the next day and took care of the issue. Very personable, followed Covid 19 protocols of course. If any future plumbing issues we will definitely call them again! Thank you
Av G.
09/12/2021 12:00:00 SA
Used Resolution to connect a new sink in my laundry room. They were quick to respond and set a date. Plumber arrived on appointment date but did not have necessary parts. He was willing to go get them and return. We chose to set another date. He was willing to come back out two days later on a Saturday AM to complete job. Gave us 10% off for inconvenience. Showed up Sat AM as scheduled. Connected everything and sink works great. I would use them again and recommend Resolution Plumbing.
Miranda C.
09/03/2020 12:00:00 SA
Wow what a great company. I can't begin to describe how great Alex and his wife are. Right away his wife (sorry didn't get her name) was nice and fast at responding. Answered all my questions and scheduled same day. Alex and another guy came. Both were so friendly and knew what they were doing. I had a list to do and they fixed everything. They're prices were very fair. They cleaned up everything before leaving both men were very nice and I will definitely use them for all my plumbing needs. Thank you Alex and Resolution Plumbing.
Melanie R.
10/06/2020 12:00:00 SA
I was informed by my neighbor that something was leaking from my utility closet on my patio. After turning my water off, I called and spoke to Elizabeth (around 815am). She attempted to reach her tech to see if he could squeeze me in today as they had a pretty full schedule. Within the hour, she called back stating Alex could be here between 930-10am. They provide detailed text messages that explain everything discussed from start to finish! I received the first message confirming that they'd arrive between 930-10. I received the 2nd text to say Alex was en route to me. And a 3rd text after Alex disclosed what the issue was...this text had a full description of work to be done including price and warranty info. Super professional, amazing service, awesome communication!! I will be recommending you guys to EVERYBODY I know in the valley!! Thank you for a wonderful experience! I'll be in touch when I'm ready to complete the repairs needed.
Vegan D.
12/03/2020 12:00:00 SA
Called Resolution plumbing for a bad toilet not flushing. Alex did a fantastic job diagnosing the issue due to the old toilet and came back the next day to install a new toilet I purchased.
He would be the first person I'll call for any plumbing issues in the future.
Alex did an excellent job in clearing the stoppage in my sewer pipe. He came same day on time unlike other plumbing company I called for service. Asside from havinh me on hold for over 10 minutes, they scheduled my service 2 days later. Kudos to Alex
We had the main sewer line back up. I called Resolution Plumbing late Wed afternoon and before noon on Thursday we had a service tech at our home.
I'm very impressed by the promptness they were able to accommodate me. The technician worked to clear the blockage with a drain snake but the clog wouldn't budge. They referred me to another company that was able to clear the clog with a high power hydro jetter. I appreciate the service that I was provided, next time I have a plumbing problem occur I will definitely call Resolution Plumbing for service.
Colin C.
11/09/2020 12:00:00 SA
I have been having a leak for months now. I fixed 2 leaks and my bill was still over $100. Alex came out and found the issue in minutes and ended up being my main line which has been happening to a lot of people in my neighborhood. They gave me time to think about it and when I realized they gave me a great price we went through with the fix and they had it done by the next day. I strongly recommend this company.
We couldn't be happier with the service we received from Alex & Resolution Plumbing. He was able to help us same day which is hard to find in LV. He followed Covid precautions and has a very kind & caring attitude. Alex has the experience behind him. With his suggestions to our homeowner's insurance/remediation company we were able to have a new hot water heater installed much sooner than they originally were recommending. If you have any plumbing issues to be resolved, Resolution Plumbing should be the first # you call. Thank you Alex.
Sondra S.
03/11/2021 12:00:00 SA
I was very pleased with resolution plumbing . I called at 4:30 pm needing a new hot water heater. Tech came at 8 am in his mask and was done and gone by 9:30. He was very courteous and professional. I highly recommend this company
Jeffery H.
03/11/2021 12:00:00 SA
Had a hose bib to replace and received fast, outstanding service. Was able to get a quote immediately with a picture. The result is great. Even had a few additional questions answered by Dell, who was friendly and efficient. Please with the service!
I just love doing business with an honest, upfront, reliable, efficient and professional company! Wanna know why? It's stress free, it's what a consumer should get, and it's best for future relations!!! Sunday morning, I found out there was overflow in our black-water pipes at a second home condo unit in Centennial, LV. I live in NorCal so I of course went to Yelp reviews of local plumbers and saw the great reviews for Resolution Plumbing. I called first thing Monday morning and spoke with Elizabeth(?) who asked for my information and inquired about the problem. She scheduled me for a no fee estimate between 2-4pm the same day. I received a text message right away confirming my appointment and information. About 10 minutes later, a text arrived saying Del was my technician! At 11:30am, Del texted to say he was on the way, early! Ok by me. Del arrived, inspected the piping at the street level and determined that a blocked pipe(s) was the problem, provided a text message estimate and said to review it and let the office know if I wanted to schedule the work. The estimate was VERY reasonable, unlike what I have paid in the past to plumbers. I talked with the downstairs unit Property Manger to update her on the estimate that we were planning to split. It was then that Del called me. He told me that he had fixed the problem while reinspecting the pipes by removing some diaper wipes from the system! I was surprised to hear that he fixed the issue in a few minutes, but more than surprised when he said no charge, it was simple. Like who does that during these tough times! Tenants are happy, I'm thankful and definitely adding this company to my address book and recommending them to anyone who asks! Thanks Resolution Plumbing, you made my week!
I have nothing but good things to say about Alex and Resolution Plumbing. Our outdoor hose spigot was leaking, and he not only came out the same day I called, he replaced it quickly (and well), and he gave us a repeat customer discount. We'll absolutely use them again!
Lora A.
02/01/2021 12:00:00 SA
Dell was our technician today. He showed up COVID READY. Diagnosed and fixed the problem. Dell was very professional. I will 100% alway use and recommend Resolution Plumbing.
Alex (owner) was professional, quick and explained what he was doing. Pricing was very fair. I recommend highly.
-Joe
I decided to call Resolution Plumbing due to the great reviews on NextDoor. The appt was set up early the next morning. He was punctual and wore ppe including booties. I needed my leaky kitchen faucet replaced and the dislocated bathroom sink stopper arm replaced. He also found the valves under the kitchen sink were frozen and the garbage disposal was rusted that he advised should be replaced. I described the features of the kitchen faucet I wanted and he showed me a couple from his supplier on his tablet. I am so happy with the one I chose. The work was done the same morning. He did an excellent job. He was efficient, neat and clean. In the course of all that work he showed me that the inside of the water heater was rusting. So I decided to have it replaced before it broke and cause water damage. It was replaced the next day. His pricing for all was very reasonable. It's great to have everything working well. I will definitely hire him again. He is the owner/operator and is licensed bonded and insured.
Jacqueline M.
01/07/2022 12:00:00 SA
We were experiencing an issue with our dishwasher, and after contacting Resolution Plumbing, we quickly had an appointment on the calendar. Alex was assigned and called when he was on his way. He explained what was going on, and had everything fixed in under 30 minutes. Would highly recommend them!
Resolution plumbing and it's all the people involved with the company are very pleasant to work with. I recently worked with Gio and it was a smooth easy experience! Don't hesitate to call if you need plumbing service in northwest Las Vegas. Highly recommended. Very professional!
Alex from Resolution Plumbing was AWESOME! He was professional, knowledge and very friendly. He explained every job to me in detail before he started and tested everything with me to my satisfaction after he finished. Great service and great prices! They are now the go-to for all my plumbing needs. Highly recommended!
Esther T.
01/03/2021 12:00:00 SA
Our water heater went out on a Saturday morning. We called Resolution and scheduled an appointment for noon. The estimate was very reasonable, and the new heater was installed in under two hours (on a weekend!)
Highly recommended!!
Chris H.
12/01/2020 12:00:00 SA
Rock stars. Really great text communications, showed up on time, and got it done. (Leaky sink and replace water filtration system). Yelp reviews speak for themselves so no need to ramble. These guys are top notch.
Nilda C.
05/12/2023 12:00:00 SA
I have a gas line leak by my pool heater. I called Resolution Plumbing and Alex the owner came by and gave me an estimate. His estimate is very reasonable compared with other company. From start to finish this company is very professional and direct to solving the problem. I am very impressed and strongly recommend for all plumbing services.
What an amazing company!!! First I love supporting small businesses!!!! I called on Monday and they came out on Tuesday. I knew I needed a new garbage disposal so I went and grabbed one, Alex had no issue with installing the one I picked up except I didn't purchase the power cord. Alex said no problem I'll go pick one up. Alex came back and within 10 minutes we had a new disposal installed.
Alex was so kind and nice! I will use Resolution Plumbing again!!! I HIGHLY recommend them!!! Plus Alex gave me a small bottle of hand sanitizer, what more could you ask for.
Alex was great! Moved my Backyard bib about 15 feet around the corner. Fast, efficient, and friendly. Left the job clean and was in and out in the timeframe that was booked. Stop looking give them a call.
I really had a mess, I had plugged up the kitchen sink.
Alex was here quickly assessed the problem and went right to work.
He noticed a pipe was loose and fixed that too.
He was so nice, professional, thorough and quick.
We will always call Resolution Plumbing for any plumbing needs in the future.
P.S. He didn't even laugh at my crazy attempts to fix it.
Great experience and quick resolution to a small leak in my shower. Alex was very nice and explained what was going on. I will definitely reach out to them again if we have any other plumbing issues!
Professional, quick, and reasonable!
I highly recommend Alex and his business if you are in need of plumbing work. We needed a replacement water heater--he bid the job on Friday afternoon with a competitive price and explained exactly what he would do, then arrived early for the 8 am Saturday appointment. Finished the job quickly & efficiently and hauled the old water heater away.
LT N.
01/07/2023 12:00:00 SA
RIGHT ON TIME! I met David on the free initial estimate and found him to be very polite, easy to get along with and knowledgeable. I decided to take his estimate and we made an return appointment. David returned RIGHT ON TIME again! He did the work cleanly and efficiently and then offered us good advice on other future plumbing issues. This company has now become my only GO-TO plumbing contractor from this moment on.
So happy we found Resolution Plumbing on NextDoor. Alex gave me an estimate before coming and stuck to that price. He arrived on time with a mask and he had our old water softener removed quickly. He was able to give me an estimate for another issue we've been having and emailed it to me so I could go over it with my husband. He gave me a small bottle of hand sanitizer when he left which I thought was a really nice touch these days! Alex definitely went above and beyond. It's hard to find good tradesmen these days so we are definitely keeping Resolution Plumbing in our contacts for any future plumbing needs.
Jim J.
10/04/2022 12:00:00 SA
Fast, friendly, affordable service. The great reviews are warranted for Reliable. David was fantastic! These folks are my plumbers for sure!
Veronica C.
07/12/2020 12:00:00 SA
Highly appreciated Alex installation of our water filter. He was very knowledgeable and explained exactly what the job consisted and procedures that will take place. Alex been fluent in Spanish was extremely wonderful so my parents could understand exactly what was going on. Highly recommend him and his company. Thank you Resolution Plumbing
Joshua M.
01/03/2023 12:00:00 SA
I will highly recommend this company. If anyone goes by the saying: Don't judge a book by it's cover, then this Owner, Alex R. is and will be a very good example. Alex installed my tankless water heater and he gave me a cheaper estimate compared to other plumbing companies. Alex will help anyone in need and so if anyone who really wants a reliable plumbing company, I would hire Resolution Plumbing.
5 stars, is simply not enough! Service, value, dependability, careful listening to your problem and recommendations to solve it in a practical manner and all accomplished on an excellent timeline with a fair balance of value and quality! One phone call to Jackie and Adrian and Giovani were out first thing the next morning to install 2 sink faucets in less than an hour. These were the guys that repiped our house just 2 weeks ago and we are thoroughly pleased. We never have to worry about plumbing again because these guys are the real deal!
Alex at Resolution Plumbing did a fantastic job installing my Aquasana water filtration system. He did a custom installation as to not take up a lot of room in my garage. The finished product looks great. I will call him again for all of my plumbing needs.
Venus S.
11/09/2020 12:00:00 SA
This company is very patient and explained me everything very detail. I already install my water heater and it works great. They are reliable and licensed, price is reasonable too. They trash my old tank and clean up nicely. And if you're like you can choose your own water heater to install also. Definitely recommended!
Super reliable, friendly, punctual. We had a main line leak and they came out to take a look at the issue the same day. Gave us a reasonable quote. Completely finished the job in less than a week. We will definitely be recommending. Thank you!
Valerie X.
02/10/2023 12:00:00 SA
After receiving an unusually large water bill for the December and January months, I suspected that we had a water leak. After posting my problem on Yelp, several companies responded and based on customer reviews, I selected the Resolution Plumbing company and boy-oh-boy did I make the right choice! Professionalism, communication, punctual, etc. I was very impressed with Adrian who did an outstanding job! Truly a one person army. Patient, straight shooter and good communicator as well. Thank you Resolution Plumbing!
Post comment: I forgot to mention that Adrian discovered that the 28-year old round water turn valve was broken. He cut away the broken valve and replaced it with a quarter-turn valve. After replacing the old valve, he turned off the water to the house and bingo, the water meter kept on spinning. That meant that the leak was in the outside main water line. The charge for replacing the turn valve was reversed when I accepted the job. Fantastic! Needless to say, after the work was completed the meter stopped spinning which was a HUGE relief for us because of the possibility it could have been the dreaded slab leak. For all future plumbing problems, Resolution Plumbing will be our choice.
Lynn D.
08/01/2022 12:00:00 SA
I called to have a quote, as there were other companies that were recommended, but this company was a hidden gem, I would have to say from the owner Alex to coming out and personally doing our quote we had a main waterline leak which was really major, they came out professional reliable punctual courteous and provided the estimate they have support staff in the office that I would truly say was a lifeline for connecting with their office and the owner, our experience was smooth our work was done in four days approved they even replaced the pavers back into place where we thought we had to get another company to replace what was dug up, give them a call they are truly the best our experience was excellent.
Mark A.
08/01/2021 12:00:00 SA
I have used Resolution plumbing twice now. First time the owner installed a stainless steel sink and faucet , also a bathroom faucet. The owner did a great clean job at a competitive price. Second visit I had a leek and he came right out within an hour. Great company, polite and will call again.
Professional operation from beginning to end. Dell was quick and courteous. I will definitely use Resolution Plumbing again!
Once again Resolution plumbing performed excellent work at a reasonable price. Tankless water heater, heat exchanger was leaking and still under warranty. They diagnosed the problem and had the part shipped to the house. Appt was set to replace part and Adrian and Alex arrived on time and were finished within 4 hrs after estimating it would take the better part of a day to repair. Very professional and cleaned up as if they had never been here. Very satisfied and would recommend Resolution for all your plumbing needs.
Alex was amazing. He told us what was wrong with our water meter and fixed it the next morning. I would definitely recommend Alex!
Tia H.
12/10/2020 12:00:00 SA
I have called on Resolution Plumbing twice now. They were recommended from a friend who said they were fair and wouldn't try to charge you for nonsense. My friend was right. The first time Alex came over it was due to a sewage smell from our guest bathroom. We had recently renovated and Alex was able to determine that our handyman didn't seal the toilet. Alex sealed the toilet. He also fixed our sink faucet in the master bath at no charge since it was a very simple 10 second fix. We called again months later because our water would not turn off outside. He said it was an easy fix, we just needed a new hose faucet (not sure what the piece is actually called). He said we could get it at home depot and replace it for only $20. He didn't even try to sell me on having him do it. In the end I told him I'd rather him do it because I don't have much free time to get things done around the house. He replaced it for a fair price. Resolution Plumbing is a very honest company to go with and I would recommend them to anybody.
I had called Alex at Resolution Plumbing about getting a sediment filter installed for my home, not only was his price reasonable he was quick to respond, answered all my questions, gathered the require material and came back in 2 days as promised and did the work. I was really impressed with the quality of the job he did, he made sure all the pipes were level and plumb and of course there were no leaks. I would not hesitate to recommend Resolution Plumbing for plumbing work, a top notch outfit from start to finish!
Arcie T.
06/02/2021 12:00:00 SA
Alex, a highly-experienced plumber, is owner/operator of this company. We had been referred to him months ago by another plumber, and used Alex's service then. When calling his office last week for changing filters in a whole-house water filtration system (small job for large plumbing companies), we were treated with respect/courtesy and had a confirmed appointment for the day after Memorial Day long weekend! The estimate was reasonable without any hidden charges. On the day of the appointment, Alex was punctual, showed up with a bright smile, and brought an apprentice to train on the job as well as helping as needed. I already made advanced appointments for next year's filter-replacement, and will call Resolution Plumbing for any other plumbing needs or emergencies. This company has proven to be extremely reliable, with reasonable charges (even below market rates for less experienced plumbers). Alex and his office- staff are pleasant and professional. I have no reason to ever utilize the 100's of other plumbers in Vegas or the surrounding areas (Henderson...). Trust takes time & experience (& initial failures or disappointment) to build, but not with Alex & his staff! We are very fortunate and would recommend Resolution Plumbing to anyone without hesitation or reservations!
Jen W.
10/04/2022 12:00:00 SA
I have only positive things to say about this company ... I called to schedule a non-emergency but needed repair. The main shut off valve to my house needed replacing and I had a leaking hose bib replaced.
They answered their phone, came out to provide a free estimate of the repair needed *as scheduled*. They also told me they may need to break the concrete to complete the repair and if that was required, there would be an additional cost. Told me the odds of that happening and emailed the two quotes in a *timely manner*. Once I accepted the quote, they arrived, *on time* as *originally scheduled* and completed the repair quicker than we all expected. I am on shared well and the water had to be shut off for all houses so planning ahead and timeliness were huge!
I called several plumbing companies all taken from yelp reviews (seriously, at least five other companies). Those companies either didn't answer and then didn't call back after I left a message or they wanted a hefty fee to come out just to provide an estimate. I prefer not to do that as it discourages homeowner's that want to receive multiple estimates for large-ish repairs. I did receive another quote that was less than this quote but the plumber was extremely flaky. I don't want to work with a slow response company ever, but especially in this scenario since it affected all of my neighbors.
I will be recommending this company to all of my friends and family that need a plumber and I would definitely use them again. I wish I would have found them earlier as I had a lot of leaks to repair ...
Thank you Alex and team!
If you want a professional, responsive and timely plumber - call this company!
My shower head sprung a bad leak, a water all over the place kind of leaks. Resolution Plumbing came out right away. The technician fixed the problem right away and charged me a very reasonable rate. I would definitely call them again
Adrián came out on super short notice and fixed a leak in the garage. He was very thorough and explained all of the details of the job. Oh yeah, I was able to set everything up without picking up the phone. Yelp message only. Awesome!
Alex (Resolution Plumbing) is our go to plumber, we have been using his service for the past 5 years. He is very knowledgeable and friendly. As a homeowner, his detailed explanations and preventative maintenance have helped us save money. Since we started using him for our water heater maintenance, all of our plumbing problems have stopped. We recommend Resolution Plumbing for any plumbing needs. -Jonathan
Rhonda L.
09/01/2021 12:00:00 SA
I, had a lot of work done on my house lately and Resolution Plumbing is the only company that I not only recommend, but whole heartedly endorse. They responded quickly, had a fair price, did excellent work, had respect for my house and went above and beyond my expectations. Both jobs were performed by Del. He was honest and courteous. I have been raving about them to all my friends. It's so refreshing to find someone who takes pride in their work lately, in Las Vegas.
Came same day, diagnosis was free, didn't find anything to be fixed. Technician seems honest but could not discover the issue not solve it.
Work with this plumbing company all the time . Alex is honest and hard working! Nothing they can't handle . Alex takes pride in his work and really takes care of his crew .
Customer service is spot on! Called for a water heater estimate and Alex was scheduled and came out the next day on time. He went over all of the packages and options. Very friendly and professional. Very competitive pricing. We decided a few days later and again were scheduled right away. Jackie in the office called on the day and asked if Alex could come an hour earlier! He arrived and installed the new 50gal heater with the recirculating pump in under 2 hours. No problems, cleanup and haul away of old water heater. Highly recommend this company!
They kept me updated via text of the 2 hour window for their arrival and provided another text when they were on the way. The tech showed up checked out the leak and the fact the tub had just warm water and gave me a fair estimate. I excepted and the work was completed quickly and everything cleaned up when done. Highly recommend.
Tealie O.
08/10/2022 12:00:00 SA
We had a leak on the house side of the water meter box. The nipple was cracked and water was filling up the box and running down the street. We got several estimates for repair. I set up a time for an estimate through the Yelp app with Resolution Plumbing and Nick arrived right on time. Only took a few minutes for him to email the estimate. His quote was straightforward, reasonable and competitive, and he seemed very friendly and knowledgeable. The company even offered a financing option to spread the payment out over a few months which was nice. Nick was ready to do the work right then, but due to our schedule we asked him to come back the next morning. Received a text the next morning showing that he was on his way and he arrived very promptly. They finished the job quickly and showed us the repair which looked great. Very happy with the professionalism of the company and would recommend them. We will hire them again if we need something in the future.
I was referred to resolution plumbing from another business that I used for years. Alex worked on three little projects in our home. He is professional, responsible and knows what he is doing. It took him a few minutes to diagnose the problem and within a couple of hours we had a new kitchen faucet, functional toilet flush and a working dish washer. Highly recommended! They are prompt and will not waste your time.
Resolution came out and fixed a link under our kitchen sink. They also performed maintenance on our reverse osmosis system. They were quick to get out here and worked quickly to fix our problem. The plumber, Nick, was friendly, professional and really personable. Definitely the best experience we've had!
Pat L.
07/08/2023 12:00:00 SA
BEST IN TOWN! As always, Alex and crew were the best. On time. Got my issue taken care of. Courteous and kind. I have used him for two different homes in the neighborhood and have always been pleased. thank goodness for Resolution Plumbing. Give them a call for any of your plumbing needs.
Even saved him in phone for any future leaks or remodels.
Psy K.
10/10/2020 12:00:00 SA
Fast and outstanding service! My shower pipe broke off and Alex showed up within the hour. The customer service and Alex were extremely professional and the price was fair for the quality of service. I would use them again in the future. As a matter of fact, I'm about to call them now for another issue.
This is my third time using Alex from Resolution Plumbing and he has done a professional job each time. Quick reply and response, can be counted on when you need a plumber, not to mention he lives on my neighborhood. TKS.
I've had 3 other plumbers my home warranty has sent over the past couple years. Each one of them were incompetent. I had a situation this weekend that Alex came over and handled in no time. He then gave great advice and was a genuine person. No BS. We have a winner here. Call Alex for your plumbing problem.
Overall great experience! The plumber, Nick showed up early, very friendly and professional. I showed him what we needed done (two faucets replaced in the primary bathroom and a water heater flush) and he provided feedback and a written estimate of the costs. We ended up adding shut off valves for the faucets as well since there wasn't any in place. At first the estimate seemed high, but after researching the costs it was inline with the industry standards. Plus I wanted to have a professional do the work since I'm not confident I could tackle this project. The work was completed in a couple of hours and so far no issues. Highly recommend this company.
HA T.
03/03/2022 12:00:00 SA
Honest, professional, responsive service and reasonable pricing. I would recommend the business and reach out to them for future plumbing issues/projects.
Angela B.
02/08/2022 12:00:00 SA
They are very quick to respond was able to see for an assessment our sink right away.
Nick and Gio worked on our kitchen sink. We had everything replaced. They were informative and was telling us about the water pressure. They came on time and cleaned up after they were done. Jasmine from financing was very helpful too. Will definitely recommend them
Lily M.
10/11/2021 12:00:00 SA
I am so happy I contacted Resolution Plumbing. This company is absolutely amazing and affordable! They responded in a few minutes and we set an appointment for the estimate in a couple of days. After meeting with Del we knew that we don't need to search for any other company. We needed to replace a main shut off valve and a vacuum pressure breaker. They did a fantastic job. Left the place neat. Thank you Del and Gio so much for your great work. We'll definitely use them again for the other home projects.
I initially had Resolution Plumbing Service come out to give me an estimate on replacing my water recirculation pump on my water heater. Alex and his partner showed up promptly at my scheduled time, immediately gave me his card, and then proceeded to inspect my current water recirculation pump. Alex gave me an estimate that was so reasonably priced and well below any other quotes I had been given, that I immediately asked how soon he could complete the work. He stated, how about now. Needless to say, I was amazed at the opportunity to have the work completed that day.
So, after going to the hardware store to pick up a new water recirculation pump, and about an hour later, the work was completed. Alex and his partner cleaned up after themselves and made sure everything was working before they left.
I absolutely will be calling Resolution Plumbing for any and all future plumbing needs that may arise. I also highly recommend them for their professionalism, cleanliness, promptness, pricing, and just overall great attitudes.
Michelle S.
05/06/2023 12:00:00 SA
Resolution Plumbing is the best. we had a shut off valve for irrigation under the wall that was leaking and hard to get to because of the a,Lunt of room they had. They took the old valve and PVC and moved it out from under the wall and put on a new valve and new PVC. This is the company I will call from now on. Very friendly and professional. The owner even called me the night before to tell me they will be out first thing in the morning. Great company. You will be happy you called.
I had a leak in my house, so I called Resolution. They came out same day and told me my options with their free estimate. The options presented to me saved me, potentially, almost $1000.00. I really appreciate the honesty and their help. Very professional. I recommend them for any of your plumbing needs.
Tatev G.
10/06/2020 12:00:00 SA
Very quick response time and great service! Within a few minutes I was able to get an estimate and schedule a next day, last minute appointment at my convenience. Alex came over taking safety precautions, explained what he was doing, and fixed my showerhead in about an hour! He was very friendly and professional. My total came out to be actually less than the estimate. He left me a few business cards and some hand sanitizer. Highly recommend! Will definitely call back for plumbing services when needed.
Alex from Resolution Plumbing is a true pro! When we had issues with our irrigation water supply, he responded promptly and was incredibly efficient in troubleshooting the problem. He quickly identified and expertly repaired a broken, rusted pipe in our garage, saving us from potential water damage headaches. This was our second time using Resolution Plumbing's services, and they have solidified their spot as our go-to plumbing company. Their expertise, professionalism, and reliability make them a top choice for any plumbing needs. Highly recommended!
Kate B.
09/09/2022 12:00:00 SA
I had a toilet that was constantly running to the point where I just shut the water off to the toilet. I did a Yelp request in the morning and Nick, the technician was out here in the afternoon. He was great and professional, here for less than 45min, new valve, new flapper, problem solved. Thank you very much!
I put in a request for another company at first but, Resolution was one of four other companies that replied first & was most professional. The response time was quick & It was easy to setup an appointment. Alex the tech was even willing to come earlier because, he was ahead of schedule & checked in with me to see if was ok. He went over my service options with me clearly & got to work rt away & completed it in no time. I recommend this company to anybody needing plumbing/water heater svc etc in the Vegas metro/Henderson area.
Called this company to flush our 2 tankless water heaters. They were on time, masked up and did a great job for a great price.
J W.
05/08/2023 12:00:00 SA
Alex from Resolution Plumbing did an amazing job on a bathroom remodel. We needed pipes moved and added, then he came back and did the finishing plumbing for us. This company is on time, confirms appointments, lets you know when they are on the way and how long the job will take and they are affordable.
Adrian showed up in an hour after my requesting help and was able to address the problem and fix it. He was very personable and kind. I highly recommend this company. Thank you so much for helping us :)))))
Jim J.
09/09/2022 12:00:00 SA
I choose Resolution Plumbing based on the Yelp rating. It's deserved. Called today as I had to shut the water off on the whole house due to a toilet shut off valve not working and the supply line cracked. They gave me a same day appt and Dave came over to sort me out in a timely manner. On time and professional service. What more could you ask for. They are now part of my Yelp collection.
This is a great plumbing company. I got a water softener. Reached out to these guys and got a quote, planned a appt and they were in and out within a hour. Pretty impressive and nice guys too. Mike was great.
Highly recommended !!!
My main water line pipe broke in my front yard. Alex was able to come out promptly and was so diligent and kind. He is a great Owner and he had his crew here rather quickly and he came over to set the pipe line himself to make sure it was done by him. He was very helpful and professional. Cleaned everything up nicely once they were all done. Other companies wanted to leave me the mess and charge me a scam price! Beware of scammers. This company is Legit!
Thank You Alex and your workers for helping me so much during a stressful time I will be using Resolution and Alex from now on for any of my plumbing needs....FIVE STAR!!!! Hope you keep helping our community and people who need help Aloha
From start to finish, we are thoroughly impressed with Resolution Plumbing! They gave us the most competitive estimate, and we liked the text updates on arrival time for the consult and the installation day. Dave was on time for both appointments and did a fantastic job with our water softener and RO system installation, one of the best plumbers we have met. Dave was an absolute professional, communicated everything, and clarified our questions; he even upgraded our garbage disposal for optimal sink operation. We highly recommend you call these guys for any plumbing needs you may have - five stars and two thumbs up!
Elaine L.
11/12/2020 12:00:00 SA
To start with, Alex showed up on time both when he came to give us a quote and when we scheduled the work to be done. I also appreciated the text letting us know each time that he was in his way.
With the installation completed today we are completely satisfied with the work that was done. The unit looks great. All of the piping into and out of the unit are wrapped with insulation and old lines were capped off. Our job involved slightly more then just swapping out the old water heater as water lines needed to be moved from one side of a 3-car garage to the other. This was done in order to be cost effective as its cheaper to move water lines then it is to move gas lines. Thanks Alex. Anyway, all faucets, showers, dishwasher and laundry going and the water is beautifully hot everywhere.
We couldn't be happier!
I called around for quotes to fix a leaky spigot. Adrian, one of the techs came the next day. Gave a reasonable quote and was able to fix it in less than an hour on the spot. He was friendly, professional, and polite. It was a pleasure to take care of something that usually causes a headache.
Great company to work with for a plumbing repair. Modern communications and responsive from initial contact and then throughout the repair process. Had a failed shower valve and the Resolution technician was able to replace the entire assembly and a install larger vanity cover plate to prevent having to remove and replace the entire show enclosure.
We had leaking underneath our sink and I called resolution plumbing in the evening and Elizabeth scheduled an appointment for me in a few days. Dell came out and gave me an estimate and advised me on what type of sink to purchase and what type of garbage disposal to purchase and since I was at it I also got a new dishwasher. Dell and his partner just finished installing the sink, garbage disposal and dishwasher and I can't be more pleased! Elizabeth was super responsive and everything was done on time and Del showed up on time every time. I highly recommend their services because it's not often that you find excellent office staff and excellent plumbers with such a friendly and positive disposition. THANK YOU!
We had some serious plumbing issues that required our whole house to be repiped. We received quotes and met with multiple plumbing companies. After that process we felt that Alex and Resolution Plumbing was the right choice to go with. I can honestly say that at the end of the process I knew we picked the right company. They showed up on time and worked their butts off. The guys couldn't have been nicer and more accommodating to make it as comfortable as possible while having your whole hose repiped. The work was top notch!
Carlos G.
07/08/2022 12:00:00 SA
Amazing team , on time, polite, and professional. Don't look further, this is an outstanding business, we had three companies visit and they were very unclear about pricing, Alex is honest and upfront with his plan, my wife and I feel confident in his business practice. Five star experience, thank you resolution plumbing ! Your amazing.
We were suffering with low water pressure throughout our condo. Called Resolution Plumbing and Alex showed up within the hour. Within 5 minutes of arrival, he had diagnosed the problem and 20 minutes later we had perfect pressure everywhere. I will not hesitate to recommend Alex for all your plumbing needs. He is professional, knowledgeable, honest and very considerate. And the icing on the cake is that his pricing is very reasonable.
My mom had a leak in the valve behind her fridge. I found this company through a moms group on FB, went to Yelp and saw the 5 star reviews, so gave them a call. A tech was able to come to the house today to fix the valve!
Fantastic response time and communication (up to date texts of who was scheduled to come, when the tech was en route), honest and fair pricing, and the tech was Covid responsible with a mask and booties.
Highly recommend!! Will definitely use in the future!
I called Resolution Plumbing because I needed to change out a old faucet. There office staff is amazing they were super nice and polite. They got me on the schedule right away. The technician came out and installed my new kitchen faucet. He did a great job. Definitely recommend for all plumbing needs!
Such a great company. I called them out to look for a leak at an investment property and they took the parts and saw where the leak was coming from and explained it was some loose tiles causing the damp behind the walls and they didnt charge me a thing. I wil lbe using this company for any plumbing issues at our main home too in the future now! Really happy with them
Alex was extremely professional and Covid safe. They were the first business to respond to my blanket request and also fit me in on my last day off on short notice. He came over and assessed the situation and gave me some scenarios but I asked how much to do it for me and he quoted me a reasonable price, so I asked him to handle it and he had all the supplies to fix it right there. I highly recommend, upon checking yelp there weren't a ton of reviews but what he had were all 5 stars and now I know why. It's a family owned and operated business that just started this year and I'm sure they'll be going for many years to come, if anyone I know needs a plumber, I will but giving them Resolution Plumbing info.
Garrett G.
04/05/2023 12:00:00 SA
One of our most positive plumbing experiences ever! Right from our initial call, everything went better than we could have hoped for. Jackie took our late morning call, was polite, professional, and highly skilled at helping us diagnose our problem. She dispatched one of Resolution Plumbing's professionals before lunchtime.
When Alex arrived, he too was polite, professional and completely knowledgeable about what needed to be done to fix our faulty shower faucet. In less than one hour, Alex removed the faulty faucet and cartridge and replaced them with a new cartridge and handle at an extremely reasonable price.
Thank you, Jackie and Alex, you have a new customer for life!
I was referred to Resolution Plumbing by my handyman. We had a toilet that wasn't flushing properly. I called on Monday and Dave was here on Tuesday. He showed up on time! He was friendly and efficient. He explained what the problem was and then gave us two options for the repair. We chose the more expensive option, as this gave us a brand new part. The toilet flushes great now!! We will be calling them in the future for any other plumbing needs!
Glenn B.
11/09/2020 12:00:00 SA
Alex quickly diagnosed the leak and repaired it promptly. Very easy to deal with from the first phone call (Elizabeth) to him responding (early) and also received an estimate and text message when he was on the way. Very professional and honest! I would recommend them for any of plumbing needs!
Water heater broke the same day the in-laws came to visit from Seattle Wa, I was stressed and panicked. I had my garage door open and one of my neighbors could see my frustration and water spilling from my garage. He gave me a Business card to Resolution Plumbing so I called and Alex Renteria came out, he was able to make it with In a couple of hours of the phone call. Very detailed and informative and explained to me exactly what happened to my W.H and why it failed. Turns out my heater was outdated (14 years old) and had never been serviced. Alex gave me a great deal on a new W.H and replaced all parts, his service also included a great warranty with yearly check ups to make sure I get the longest lifespan possible. I had hot water soon after he left and my in-laws were able to take a relaxing shower. Alex was Very professional, clean and informative, I will definitely call Resolution plumbing for any future plumbing needs :)
Amy S.
08/07/2023 12:00:00 SA
Sunday afternoon our water heater was leaking. Thinking, oh great, why on the weekend! We were able to shut off everything causing the water to leak out. I immediately went to Yelp to look at reviews on plumbers and found Resolution plumbing. I immediately had a reply back to my request on Yelp and I called the company. Alex, who is the owner, answered and said unfortunately, he didn't do anything on the weekends, but he would be out at 7am on Monday. I said that's fine, 7am works perfectly. This morning, I received a text message that Alex was in route at 6:53am along with a photo of Alex and he arrived about 7:10am in a van that had his business information on it. Legit all the way. He assessed the water heater and stated it may have some warranty since it was installed in 2017, but the quality of the water heater was terrible. He says often Home Warranty companies do not use quality products. He said he's done quite a few repairs on this particular brand and they just are not that great. He stated that it might take a week or two for a newer water heater to come in from this particular company. I decided to replace it as I did not have a week or more not to have hot water. So after talking to him first about a tankless water system, which was going to cost quite a but more, I decided to go with the traditional water heater. Within an hour he had returned with the new water heater and had set it up and he was done at 9:09 am, 2 hours tops from assessment to replacement. The price was very fair as well.
The new water heater has a 10 year warranty as well as this company will come out to service it once a year. I was very impressed with his knowledge as well as his expertise and very very pleased with this company. Alex is very polite and has great customer service.
Side note: When I first called him, I could tell he was at home because I could hear his kids in the background, a family man and a small business. I definitely like supporting small businesses as my parents had a small business years ago and it's important to support companies like this. Thank you Alex. Keep up the good work! I definitely will be contacting this company for more plumbing issues as they arise.
Resolution plumbing to the rescue! We've been hearing what's known as water hammering whenever our irrigation system shut off. It's gotten to a point where we felt it may cause bigger issues. We were matched with resolution plumbing during our project request via yelp.
Resolution plumbing sent Gio for free assessment. He was professional and friendly. He was quick to set up the assessment and explained to us of the finding. For the repair, instead of asking us to schedule for another day, he drove to his office and brought back the parts to complete the repair the same day.
Repair was very quick! We also had a lot of questions and Gio answered them all in professional and friendly manner.
Since the repair water hammering sound has gradually disappeared. Resolution plumbing does provide warranty for one year on parts and labor.
Thank you for your prompt reply and quickly repairing our issue!
Do yourself a HUGE favor and call Resolution Plumbing for your plumbing problem. Forget those A/C & Heating companies that do plumbing as a sideline. We had a plumbing issue for over 4 years with a stubborn main bath toilet flushing. We have spent over $4000.00 at 3 companies including 2 replacement toilets. Hydro jetting, camera scoping, and de-clogging, all with very limited success for a short time.
We called Resolution after reading their Yelp reviews.
We were very fortunate that Resolution sent Dave Hunt out to inspect and estimate our problem. Within about 20 minutes he diagnosed the issue and gave us an estimate that was VERY fair. He returned today for a toilet replacement and camera scope. In a very short time he found a blockage that 4 other plumbers missed. Within 1.5 hours we were successfully flushing again. Dave is a true PROFESSIONAL plumber! He is very pleasant and a pleasure to work with. He was on time and very respectful of our home. His original estimate was honored and absolutely fair. As my first line said, ( do yourself a HUGE favor and call Resolution )!
We had a leak in the front yard, called our warranty company, and they sent someone out. Unfortunately it was the main water line and was not covered but they gave us a quote and let us know they would not repair the yard after the work was done.
We decided to get another quote from Resolution Plumbing after my husband had seen a post from the owner on our Silverstone community Facebook group. Adrian came out to give us a quote within a couple of hours that was much lower than the first company. He also told us when they were done, it would look like they were never there.
After we accepted the price, they came back same day to start digging for the new line, which they quickly finished the following day. After an inspection the next day, they came out very quickly to put everything back together and it looks great. I'm so happy we saw that Facebook post and were able to give them a call. They were very quick, competitively priced, and very friendly. I have already been recommending them!
We thought we had a leak in the irrigation line and had requested a quote from multiple companies. Resolution plumbing sent, Alex, the owner/operator. Alex came out promptly on the scheduled appt time and quickly and correctly diagnosed that we had 2 leaks -- one in the irrigation line, as well as a bigger leak in the main line. He gave a very competitive bid and tried to squeeze us into his company's high demand schedule. Very impressed and would highly recommend them! Best wishes.
One of my washer hose burst and flooded my house. Shut off the main water line..I called Resolution the next day to replace my hose. Came out that same day and replaced my hose with a better quality hoses. Dave Hunt answered my questions and checked out my toilet hose to be sure it was good quality. Thanks Dave for your help. Highly recommend.
Stefan R.
08/03/2022 12:00:00 SA
Had an issue with our hot water heater (only three years old and the gas control unit apparently defecated the bed). Called and Alex (the owner) showed up within a half hour. Quick diagnosis... Said he'd look for a part locally and he could find one he'd be back to fix it this afternoon. Found the part, installed, tested.... And woohoo! Hot water again.
Decent price, worth every penny given the response time and oh by the way ten percent military discount! Hope I won't need a plumber again, but if I do.... He'll get my business
excellent service! i've had alex correct multiple plumbing issues. quotes jobs in a timely fashion at a reasonable price. shows up on time wearing a mask and shoe covers. the best plumber i have found to date. wouldn't use anyone else!
Cheryl N.
04/10/2023 12:00:00 SA
We needed our disposal replaced and a water shutoff valve replaced as well. With the 5 Star Yelp reviews we decided to call Resolution Plumbing. They were amazing. I called and they were able to come out the following day. Alex was professional, neat and efficient. Definitely recommend.
Great, fast service! Took extra precautions with the pandemic and wore a mask, shoe covers, and respected social distancing. Alex got the job done in less than an hour!! Highly recommended!
A great family-owned business. They were great with the installation of our Reverse Osmosis and the water softener a year ago. I messaged Liz, the owner, via FB and she got Alex, also the owner, out in 2 days to replace the filters. Always on-time, professional, and responsive. Highly recommend.
If you are looking for a timely, competent and professional plumber, you have found it in Resolution plumbing. We have struggled with a plumbing issue that we have been unable to solve with our Home warranty vendors. Finally, we decided to go outside AHS and hire our own plumber! In a manner of minutes, Alex determined the cause of our problem was coming from our water heater. He replaced the necessary part and then checked our water pressure at the request of my husband. He found the water pressure to be extremely high and he suggested an additional repair. We agreed and he was able to make the repair immediately. Great work, great service and great price
Cannot say enough good things about Nick and Resolution Plumbing!! Bought our house 2 months ago and was immediately notified by the water company that there was a leak somewhere causing 1000 gallons per day to escape. Haven't needed a plumber in the 4 years we have lived in Las Vegas so we were left to google reviews and struck gold!
To be honest, most of the other contractors we have hired here have been disappointing in service, timing, or price (sometimes all three). Nick came out the same day, did some troubleshooting, and sure enough, we had 3 significant leaks in the main line that fed to the house. The bid was very fair and he had a crew out the same day to dig a trench across our yard as well as cut a 1-foot wide trench across the driveway. It was a complete mess, but his crew took a lot of time to be careful and minimize the mess. Nick was back the following day and completed the new lines, including a new main shut-off. Again, on time, really polite and friendly, worked nonstop in the heat, and was done that day. Inspector showed up the following day and Nick had the ground crew out last night (hours after the inspection was approved) to pour new concrete and backfill the trench.
Honestly, I was a bit worried about the aftermath but other than the new concrete, that will dry and blend pretty well, you would NEVER know work had just been done!
We were so pleased with Nick and his crew that we asked for a bid to do a water softener at the house. Again, Nick gave great advice and a fair bid. He was here yesterday, shortly after the inspector to installed the new system.
Nick and Resolution turned a nightmare headache into a no-hassle completed job and we are able to move on with our lives and not stress about personally draining Lake Mead.
Fast response and great work! Unclogged my bathroom sinks. Highly recommend them. Thanks
Jason N.
06/03/2021 12:00:00 SA
Worked for Resolution a few times now with Dell as my technician. What I appreciate about these guys are their honesty and communication. Dell was always straight forward and made sure I was comfortable and informed about all my choices. Definitely would do business again!
Michelle D.
08/02/2021 12:00:00 SA
Gave them a call when we found a leak and Alex and Giovanni were here within a half an hour. They had to go and find a part but were right back and finished with the job quickly. So glad that we found this company. Will call them again when needed!
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