Precision Plumbing & Heating

These guys are amazing - after dealing with several flaky plumbers, Steve promptly answered my phone call, met me at the property two hours later, and had the job complete within 24 hours. Honest, hardworking, and straight-forward. Highly recommend!!!!

I have used Precision Plumbing for years in Reno and now in Carson City where we now live.  After the Reno location closed, we started using Kevin who consistently did a fine job.  Two months ago we had our kitchen redone and Kevin did all the under the sink plumbing for the redo.  
A few weeks ago we noticed water coming out from under the sink that was coming from the hot water hook up for the new faucet.  We called Kevin and Steve (who is the owner and does the scheduling) and after a second call Kevin came out the next day.  He said there was no washer in the hot water supply line, found one in his truck and put it in.  As he left he said our new faucet was a piece of crap!  A couple days later we got a bill for $150 to install the washer!  Obviously he should have checked for a washer before he put the faucet in.  We refused to pay the bill and told him this should be under warranty.
A week ago we once again had lots of water coming out all over the kitchen floor from an ABS drainage pipe connection that had come undone.  Once again we called Kevin and Steve and have never heard back from either one of them!  It seems the threaded connection just came completely loose so we tightened it and are hopeful that fixed it.
We really have never had to call them back for a warranty problem in the past so just assumed that they would stand behind their work.  We are really disappointed.

I met Steve and Kevin in 1-2018. They are Very Good at their job! They are very friendly, polite Trustworthy and Honest. They came that same day when I called them. I had previously researched the Best Brand and the Costs of 2 New Shut and Drain valves with some help from a Reputable Plumbing Supply Co. Steve Recommended to Use the same Brand that I had researched earlier. Wow, he's using Quality parts! and his price was Great! Kevin installed both Shut and Drain valves. Omg! Kevin does Great Work! I watched him not only use Plumbers Tape but also Plumbers Paste to insure that there would be NO Leaking while buried 2 feet underground. I am Very Impressed with Steve and Kevin from Percision Plumbing. I did get 3 other quotes/bids and Percision Plumbing Won! They use the Best Quality Parts and are such Professionals when installing the parts! I Highly Recommended Steve and Kevin from Percision Plumbing!!! If I ever need a Plumber I'll call Steve at Percision Plumbing.  Great job guys! Thanks Steve and Kevin!!!
Watch out for the other plumbing companies, like Tom's in Carson city.

I called Steve at Precision Plumbing in Carson City who was recommended by a local property manager.  I am so happy I made contact with him to have him look at a water heater.  We had a brand new water heater installed by a handyman and it did not work.  Well...2 plumbers, 3 electricians and weeks later, Steve was able figure out what it was and fix it.  Turns out one of the thermostats was burned out(probably by the handyman not knowing what he was doing) and he replaced it.  I can't believe it!  He was courteous, respectful, dependable  and he knows his stuff!!!  What a concept!! Never again will I leave it to a handyman.  Use a professional like Steve at Precision Plumbing!  You won't go wrong!
Sandi

Kevin Comstock with Precision Plumbing came out March 25 to re-rout the fresh water lines to a bathroom I was remodeling, to set the toilet on that new bathroom tile floor with a recessed flange, to change out all of the original full-turn fresh water valves in the house to quarter-turn faucets, and to rebuild our two leaking exterior faucets. I couldn't believe how fast he was at getting everything done. And I don't mean fast as he cuts corners - he does everything right and he makes sure he has a level of redundancy (belt and suspender type redundancy) built into his work so you don't have a problem after he leaves.

Kevin is super nice, super easy to work with, and super efficient! I gave his name and number to a neighbor seeking a good plumber and she was very happy with the work he did for her.

Precision Plumbing is based in Carson City, but Kevin is the guy that services the Reno and Sparks area.

Our main sewer line plunged up, this is an ongoing issue as we get tree roots in the line. I called and got an estimate and it was very reasonable. They were able to come out the next day and took care of the issue expediently. They were professional and courteous and gave good advice on how to correct my tree root issue. I am very happy with there service.

Steve has been out to my house multiple times to fix issues. I recently had a major leak under my house and Precision Plumbing was the only plumber who actually answered their phone. They were able to come out dig up my front yard and replace all the pipes under my house and get my water turned back on. Really did a great job.

I had a leak and they were there an hour after I called. Repaired in the next half hour, all for a reasonable price. You can't ask for more!

We were remodeling a bathroom and the plumber vented the sink to an interior wall. Had to redo all the work that was done by precision, costing several hundred dollars. When I called to complain, they blew me off with a, not our problem. I laugh every time I see a Precision van.

Steve was quick and tidy. He is experienced and thorough.

I continue to be impressed with Precision Plumbing's services and staff.  They make appointments promptly, arrive on time, have the tools and parts needed, and overall do an excellent job - whether an emergency or a non-emergency.  Great work!

My daughter and her family purchased an older home on the Westside.  The house had been vacant for a long time.  On the Sunday after thanksgiving the toilet clogged up and back up in the shower.  We called and they were there within an hour.  Identified and fixed the problem.  He gave us great ideas on the best toilet to purchase since we are changing out the toilets. Wonderful.  Service, great price and a smile. Thanks Steve!