Good, professional service. They arrived exactly when they said they would, and were neat and efficient at resolving my issue.
I got away for just under $200, which seemed reasonable for about 2 hours of work for Jim and his partner, and identified and repaired a fairly serious leak from my condo to the unit below me.
I would call them again if I had a plumbing problem. Alas, feminist Sarah had to withhold the 5th star for the suggestion that I get my Dad or boyfriend to help me repair a caulk seam.