Larkin Plumbing

This rating is all for Chris who was amazing! Went above and beyond to get the job done. I'm very happy with the result and would absolutely recommend him for your plumbing needs. Chris us professional, polite and just a very nice guy who truly seems to care about doing the job right.

Recently had my sink fixed from them.  They came out quickly fixed it quickly and everything is still running great.

My elderly parents, who were out of town for a month, had a leak behind the wall which did extensive damage, so I called Larkin and they came out. Told me that a piece of tubing attached to the water softener wasn't long enough and they could easily add an extension with a clamp.  The Larkin guy also told me the water softener was running too often and to unplug it until someone could come service it. The guy installed the clamp, but there was extensive water damage and mold behind the wall so I had to hire a a restoration company to tear up the walls and a contractor to come replace everything.  33 days later all of the construction was complete and the water softener was turned back on.   And water shoots out of the clamp.   Called Larkin- they said they'd come fix it- but they'll have to charge $100 for a service call because they only guarantee their work for 30 days and it's been  33 days.  My poor parents agreed to this and were told Larkin would arrive between noon and 4:30pm.    So my parents sat there for 4.5 hours waiting.  They did not show.  

I drove to Home Depot and bought a .59 cent clamp and fixed it myself.   Really disgusted they would
A) not check their work before leaving-
B) given the circumstances not stand behind their work after 33 days- what a joke-
C) give a 4.5 hour window and not show.  

I expected better customer service. Won't be calling Larkin again.

Found myself in somewhat of an emergency situation on a Sunday afternoon where a pipe behind the wall in our garage appeared to be leaking and had damaged the dry wall and was leaking out into the garage. Called a few other services trying to find out how quickly they could come out. Everyone had a 3-6 hour window. Called Larkin and they said they could be out in the next 2-3 hours. The tech arrived 1 hour after scheduling the appointment and promptly fixed the issue in 45 min. Essentially only had to pay the 1 hour service charge ($149) since the parts needed were cheap. Good service.

Joel to the rescue!   I called early morning, Rich @ dispatch was courteous, fast-acting and responsive.  Joel came, inspected the job, made a suggestion that I accepted as prudent AND cost-effective.  He was kind, very competent and an amusing companion for the hour he was here.

Thanks Joel!  Appreciate you!

Extremely overpriced. Company accounting all f***ed up. Will try to bill you again for the check payment they 'lost' due to their own negligence. Do not patronize. Please be warned.

Called about an issue with a leaking water heater. Received same-day service. Good communication throughout the process.

Picked this company because their advertisement gave the impression they are available 24 hours, day or night...Called at 7:00 a.m., the person took my information and said their techs are very busy but as soon as someone frees up, you'll get a call.
Okay, I'm patient (to a fault I guess). A few hours pass, no phone call. I call back and same story, except this time the person said, they will get there, when they get there.
So now, it's 12:30pm-no call. I decide to check with some other company (Anytime Plumbing). The lady took my information said a tech would call me before he arrives.
I hang up and call Larkin to cancel. This time the guy says, we don't show any record of you calling... Are you kidding me?? Poor communication, poor customer service. All around- bad way to handle business. Fifteen minutes later...the plumber from Anytime Plumbing pulls up! Now that's what I call service! Do not use Larkin Plumbing, you will just fall through the cracks.

Our water heater stopped working at 9 pm and Eli arrived after 9:30 pm he seemed to be on the level of genius and had us back in action with in about 20 minutes thank you Eli!!! Honest, professional, and knowledgeable!

Great service and work, but the prices are insanely high. $150/hour for the plumber and $70/hour for their assistant. This is a ridiculous overcharging of even their loyal customers. I think I will be shopping around next time I need a job done.

I have never paid a plumber and enjoyed it, having said that, I highly recommend Larkin! From what I hear they have been in Vegas since the the City opened and I couldn't be happier, Hopefully I won't see them again for awhile, but if your looking for a plumber, call them and if your lucky, Blake will come out! And if you're reading this Larkin, give Blake a raise!

I've got to state this upfront...I rarely do reviews.  But this got me so frustrated and angry I needed to share it.

Called to have water heater looked at for a rental that my nieces are renting.  I asked my neices to coordinate it with Larkin, however, since I was the owner Larkin wanted me to call in the request...fair enough.  They took my card number over the phone but never called me back with the issue and how much it was going to cost me.  My nieces said there was only a quote for a new unit if it needed to be replaced.  I looked at my card a week later and there was a charge for 171.00 plus.  I called and they said it was for an hours work.  All they did was reset the heater and charged me a full hour for the work.

First of all I trusted they would call me the owner back (since I had to call them for the repair) to at least inform me it was completed.  Second, they should have quoted me the hourly rate (I'll own this one...I should have asked), but even high end mechanics and technicians don't charge this much per hour, let alone jus to reset a water heater.

I bought a new one from the same company less than 5 years ago and it should last 6-10...why quote me a new unit versus quoting a potential repair...WTH!  

Do yourself a favor and go with someone else, not a good way to keep repeat customers.

Blake is AWESOME!!!
I've had plumber nightmares in the past.  Im always looking for a bargain...a deal!  Today I looked for quality because of my past experiences.  I thought I might as well go with a branded well known and bite the bullet

He came.  He repaired. And he was less than the DIscounters. Soooo knowledgeable.   Instantly knew what was wrong and fixed it quickly.  

Yay!!! I have a new plumber.  Thank you Larkin and Blake

My neighbor recommended me to Larkin.  They saw the problem and fixed it immediately.  The price is higher than other plumbers, but totally worth it.  I have tried other plumbers and they don't know what they're doing, leave a mess, or have to come back again and again, but this company, one time and DONE.  I'm going to refer them to friends who all own homes.

They do not honor warranties in timely fashion. If you have a warranty claim they take a long time before they come and look at it. Unfortunately I can not wait that long as we need hot water.
DO NOT USE LARKIN.
Their staff that answered the phone were also very unfriendly.

We moved recently to Las Vegas into an existing house.  We had to have Larkin come out twice; once for the disposal and another for the outdoor faucets.  They were here within 24 hours of our call, did exceptional work and Blake (recommend asking for him) was thorough and explained everything that he did.

Any plumbing issues, this is the company to call.

We used Larkin Plumbing years ago for a problem with our shower and were so pleased with their service.  We called them again when we had the same problem in the other shower.  Scheduling was a nightmare.  We had an appointment, waited  all afternoon to get a call that they couldn't get to us. Also, we asked them to call our cell but they kept calling our landline.

When we finally got the plumber out he didn't have the part with him. My husband had described the problem. They had a record of our prior repair but didn't bother to bring the parts. So we waited for 45 minutes while the plumber went back to their office to get it.  AND we got charged for all of his time in doing so. The bill was twice was it was for the other exact same repair.

Because Larkin was so horrible about scheduling, didn't pay attention to our needs and gouged us for the privilege, we will call another plumbing service the next we need one.

After going to 4 different places,  standard plumbing recommended this place and we finally got the part we were looking for. They were nice and fast. They know what they are doing. Recommend this place!!

This was my 4th stop in looking for a part or solution to a kitchen sink faucet part that's only 2 years old. Each other store I went to pointed me towards Larkin Plumbing supply for the parts. When I arrived they were professional in their greetings their store was clean and they were working together to help me find a solution and knowledgeable about the problem as well as offering me Alternatives and solutions that were very cost-effective. I was able to do the repairs myself for a fraction of the cost I was expecting that I would be spending

We had a leaking pipe that required the main water line be shut off otherwise we would be losing gallons of water by the minute. After getting outrageous quotes, two and three required 'diagnostic visits', techs double booked in the area, etc I called Larkin. I was given an idea of price and told they could be here in about an hour. They were here in around thirty minutes, fixed the issue quickly, and billed me less than the ballpark estimate they quoted on the phone. The estimates for the same job were over twice the price with the other companies. I had spent all day going in circles with other companies, desperate since we had no water. After calling Larkin it was fixed, from initial call to completion, in an hour and a half for a good price. I regret not calling them first. Nate, the professional and knowledgeable service technician, was literally called out and done with the job before another company even got around to calling me back. And I almost fainted when the dispatcher said they didn't increase fees for later appointments. That's NOT common with other companies from my experience today. I would definitely recommend. A+!

Tried calling to get an inspection done, told them about the issue. We have a jet tub leaking, and one of the plumbing vent pipes was damaged on the roof. They pretty much said they don't handle that stuff and then just hung up the phone. RUDE!!! They have customer service.

After I got word that the bottom seams of our water heater in our rental property started to leak, I called Larkin for an emergency fix. Less than an hour later, Keith, the service technician, came and replaced it. He was very knowledgeable, courteous, and professional. As comparing prices, they were average to below average. I would not hesitate to use Larkin Plumbing in the future.

Larkin plumbing was extremely helpful. They were able to come out immediately, fixed our sink for minimal cost, allowed us to pay over the phone. Overall they were great to work with and we'll definitely use them in the future

Terrible.   After the technician spent only 50 minutes at the home, a bill was received for 3 1/2 hours!!  When I called to get clarification I was told they could take the bill down to 2 1/2 hours, that they charge for drive time!!  This was not indicated when the appointment was made, nor was it written on the contract.

I was impressed.  I called because I thought my garbage disposal was broken.  The quoted an hourly rate and about what it would cost if the disposal needed to be replaced.  The service person (Jacob) called the same day and said he could come in 30 minutes and he arrived on time.  I was on a business call and so I kind of motioned toward the kitchen.  He determined the disposal did not need to be replaced, charged a very fair amount, I signed the receipt and he left.  

I would not hesitate to use Larkin again.

Larkin Plumbing saved my husband and me from at least a couple of arguments today. We called ten companies on yelp and were told various quotes to install two toilets from 150-200 each, and given availability of next week. When we called Larkin they said they charge just an hourly rate of ~150 and could arrive at the house within a couple of hours. It easily saved us a hundred dollars with an hourly rate instead of a per toilet rate. Craig showed up within 30 min and took care of everything in an incredibly efficient and professional manner and was out of the house in about 90 min. I would recommend him to anyone!

I had my water heater go out. I called a business specializing in water heaters, told them the kind of unit I had and they referred me to Larkin. After calling Larkin the tech showed up fairly quick and diagnosed issue. He then went back to their shop for a part and returned for a fast fix. It was a little more expensive than I was expecting but they were professional and successfully fixed my problem.

Called for a quote and tje person who answered was rude! You dont like your job quit!

Called 3 other plumbers, but they all said it is Saturday and they had no one available.  Larkin had Keith out here in a short time.  He did a great job and had our water back on in no time.  I would highly recommend to anyone.

Very disappointed. Yesterday at 8:50am they scheduled my appointment and said they would call 15 minutes before. Didn't happen. I called two times throughout the day, they said I was still on the schedule. I finally called at 5:45, and told they wouldn't make it, but will tomorrow. I said I needed a morning appointment as I already wasted an entire day. So, they did as newly promised, called and came out before 9am.They quoted $139.95 per hour for a service call, in truth there is a service fee that brings it to $146.45. The plumber was an nice guy, but Larkins policy and the equipment they carry is ridiculous!  So when I called and said I had an outdoor gas leak near my pool/bbq equipment, why would your plumber int the big yellow plumbing truck not have PIPE or A THREADER on their truck?  Oh, because they will charge you $139.95 per hour to get in the truck, drive to the office, cut a pipe, thread the pipe, drive back to your home and install the pipe... REALLY??  Who does that? So a 12 in 1/2 inch pipe repair, depending on traffic both ways, which is 1 miles each way, could cost, what, upwards of $500? Use them if you think any of that makes sense!  I certainly won't!

Today I went into Larkins retail store off Industrial Rd. When I first walked through the doors, I was not greeted by anybody. After about 5 minutes of just standing at the counter, I decided that I would help myself. I located the part by myself, but there were no price tags. So finally an older gentleman decided he wanted to help me. We compared the part to make sure it was the part I needed. Then as we took it to the counter I asked the cost, and stated to him that the part should be affordable right. He replied no way and kinda scoffed, he was rather sarcastic about it. Then he told me the part was 89.00.
I asked if he knew if I could get it cheaper anywhere else. He replied don't know , you will have to look on your own. I went to Lowe's and the same exact part was 34.99. That's like a 55.00 mark up. They were rude and unfriendly and they are overcharging people. Don't get your money stolen from these thieves.

I had Larkin come out to repair 2 Grohe valve cartridges in my shower. When Carl arrived he asks me to sign an invoice that says they are charging me 789.00 each for parts and installation.  At this point i almost had a heart attack. The part that they quoted me was $300 each. To install was going to be another $489.00 for something that takes a maximum of 20 minutes to install. At this point i told him to leave. There is no way I was going to get riooedCall another plumbing company on Yelp with better reviews to deal with these unfair business practices.

Two weeks ago I had another plumbing company come out and he gave me the part number. Called Grohe directly to see if it was covered under warranty, as this plumber thought it might be covered. Grohe informed me that it wasn't and that the part is $108.00 each. Now after hearing that and the mark up that Larkin was going to charge and the totally insane install price i can't understand how this company has stayed in business so long. The company i called charged me the service call to install which is fair because it only took 20 minutes to change both.

I used Larkin Plumbing for a warranty replacement for a Rheem water heater. The quote range given to me on the phone was a major reason I chose them.  Then after they are at the house, the invoice for just the minimum labor and mandatory processing fee was higher than the high end of the phone quote range. It felt like a bait and switch, and I was kind of stuck as it had been a day without hot water and the other plumbers were scheduling a day out.  The job was completed in a timely manner and appears to be acceptable. After two calls to their management, they were able to get the price within the original range, but the experience was off-putting.

Larkin Plumbing is fast, accurate, fairly priced and courteous in every aspect of the business. From the time I called, I was treated professionally, and well informed as to what would occur as time passed.
My plumbing job was completed exceptionally well and Steve, my plumber was very professional, courteous, and very knowledgeable.
This is the very best plumbing experience I have ever had.

Replaced our water heater. They showed up at the appointed time, courteous plumber and did a neat job. They seem to have all the info regarding inspection options and showed us how to maintain the heater to increase its life. Knocked a star because it seemed very expensive but to be fair I didn't price shop.

If I can give a negative five stars that would be too good for this company. They sell used parts for new. They want premium prices for crappy after market parts. Their device trucks loiter around your location to bill for extra hours. The management is dishonest and act like money grubbed. Never ever use this place or call for service. They will rip you off!!!

Rob came to my house a couple of days ago to help me with a toilet that would not stop running. It was an emergency call and he was there within an hour. He was quick, efficient and did a great job!

We had a great experience with Larkin Plumbing over the past two days. I first called the business and spoke with Rich, explaining to him our situation and time frame. I was requesting an estimate on what we needed to have done. Rich was very polite and professional and provided a estimate that seemed fair. Rich explained that even though he provided an estimate, it was only an estimate but assured me of a worst case scenario. An appointment was made for 9am this morning. This morning around 8am I was called by Tev, the service tech assigned, who advised he was on his way to our home. Tev arrived early and greeted me with a smile and hello. Tev did a great job in completing the tasks that needed attention, in a time frame that was shorter than expected. Tev was very professional yet friendly as he went about his duties. He took the time to answer my questions about the task at hand and also several other plumbing questions that I had. Tev finished the job ahead of schedule and then cleaned up the job area. The final bill was lower than the original quote, in which I was pleasantly surprised. After this experience with Larkin plumbing, they will be my go to company for all my plumbing needs.
5+ STARS !!!!!

I bought  a stick of 4 pvc for waste from them on a sat cause i needed the part over the weekend and they were the only place open.  Btw lowes and home depot dont have 4.

The pipe was old and has some scratches but nothing that would cause a leak but its weird to see a supposedly new part thats somewhat cosmetically damaged.

Why am i complaining? Cause i paid way more for a 10 foot piece than a 20 foot peice i would of got from my regular place at a much lower price.  Never coming back!!!

Nice plumber came out to fix the problem.... but when he sat down to our kitchen table to tally up the bill he started talking and talking.... seriously about a half hour and then looked at the clock when he was done talking about something totally unrelated... and charged us for that time.  So... if we had been rude and unfriendly we could have been charged less.  How annoying!

I live in Turnberry Place and this plumbing co is doing work in one of the units since 2am. They are using an electrical saw on the pipes and have basically woken up all the residents. It is nie past 4am. It is unbelievable that they think this is acceptable. I will be complaining to the management office in the morning however this company should have the decency to not disturb people during non-business hours.

I called them in an emergency when something broke off in my condo unit and was leaking badly.  Kurt came right out and remedied the problem, even though it was a holiday.  He explained what he had done and charged me a fair amount for his services.  I strongly recommend Kurt's services.

I called them this morning to fix a leaky toilet. They called back promptly within the hour to say a tech was on his way! Blake was very friendly and got the job done quickly! Everyone I talked to was very friendly and professional. Would definitely call them again!

Carl replaced the main line in my front yard this morning. When I got home from work the yard looked PERFECT...like nothing had ever been amiss. I have only NOT USED Larkin one time and I deeply regretted it. Larkin is not the cheapest... but they are the best. Carl is very talented.

As much as it bothers me to give a low rating to any company, which I have never done.  Larkin Plumbing would get zero stars if it was possible.  I requested service on a leaky faucet on my kitchen sink.  I chose Larkin because they had some good ratings and they were well established in the Las Vegas valley for many years.  Fair enough.  Adam shows up to fix the the problem by replacing the leaky faucet and 2 valves as well.  The final result for  2 hours worth of repairs?  $362 for faucet (100% markup) and $329 labor.  As a result, I paid the invoice because the job was done right.  But, because of the extremely high cost, I would not recommend this company to anyone.

I called to have four Toto toilets installed. They told me on the phone it is $165/h and it takes 1 1/2 hours roughly. Thats already expensive. (They were recommended by Toto)

Bob the plummer could only install one toilet because of missing Toto parts. Lucky for me!! It took him 3 hours for one but, and this is what pisses me off, he charged me for 3.6 hours ($595)  cause he was waiting in line at the gate to our neighborhood.

The time to charge customers begins when you get to their house, not when you sit in traffic!!!

He also charged $6.95 trip charge (gas, wear and tear), really?!? $18.95 for a wax ring and $8.95 for bolts. Lowe's has a wax ring with bolts for $9.95.

A total ripoff, and Larkin won't be coming back for the other toilets.

I called Larkin Plumbing because my kitchen faucet was running slow. Larkin said they would send someone out when they were available to give me an estimate. Someone did come out and said I needed a new faucet and called the manufacturer- they spent a total of 20 minutes at my home. 3 weeks later, I get a call saying I owe $ 156.45 for the service call. I said that seems unreasonable being the guy was at my house for 20 minutes. They didn't agree with me and charged my credit card for $ 156.45 Do not ever, ever use this company, there are so many other Las Vegas plumbers that would do the right thing. - Not these guys.

Fast service. It's never fun to have to spend money on household repairs, and plumbing repairs are generally expensive. But it can be made better by competent service and good customer care. I recommend Antonio for his courtesy and efficiency.

I agree with the other low ratings about this company.  They over charge and are deceptive in tracking their hours.  The plumber Ted or Tev or what ever didn't want to give us the warranty for the part.  Once he agreed to the warranty he jacked up his service charge to make up the difference.  
Can't recommend them...
Also Ted or Tev or whatever lied about the hourly rate.  He told us it was $220 and when I called their office they told me it was $165.  SHAME ON YOU TED or what ever...

Years ago a clog nobody else could clear was no problem for Larkin. So new clog,  new call to Larkin and no time wasted calling someone else first. Of course it was the right move. Adam showed up on time,  consulted another plumber for my unique problem in this old house,  told me he didn't want to make promises then fixed my problem like the professional he is. I couldn't be any happier. Thank you to Larkin Plumbing/Heating and big shouts of gratitude to Adam for not giving up and maintaining his composure despite all the obstacles he faced in this job. Honest,  hardworking and quality work!  Thanks again.

Horrible company, I can't write on how they did job wise because they never showed up and gave us the run around for 3 days.

No current plumbing problems at my home due to past, quality repairs done by Larkin Plumbing.  And if I do have issues, I know they will be quick and efficient to help.  I wanted to start this new year reminding good companies that they are appreciated by their customers.

I found Larkin based upon the reviews when I needed a plumber quickly for an after hours emergency.
I must say, what a wonderful experience!!  Dick was amazingly helpful, friendly, and straightforward. He let me know he could send someone, but it might take a while.  He then proceeded to guide me through how to temporarily fix my problem.  And it worked!!  What fabulous customer service, which is a rare gem these days!   Thank you, Dick!    You have earned a lifelong customer!

we recently had to replace the gas line for our town house which was buried (pre-housing code) under the insulation of the flat roof.  carl the serviceman for larkin plumbing came out and took a look at the situation on our flat roof part of the home.  we are new home owners and have never dealt with plumbing for gas on the roof.  i still wonder if it was over priced since it cost almost as much as the roofing replacement and repair.

After several years of doing business with them I'm very disappointed with the with my recent experience with them. I had a service call set for up for Sat 5/27 in the morning before noon. When Saturday afternoon rolled around and they were no call no show we called to be told they were running behind. As a result we rescheduled for Monday 5/29 between 8-11 am. When we call at 10am we were told we were not on the schedule and didn't no any thing about being rescheduled from Saturday! About an hour later we got a call back saying we cancelled the service call for Monday which we not the case. There techs provide good service in the past, there call center leaves a lot to be desired.

Thank you Kurt! he fixed my leaky outdoor faucet in seconds! Great guy, excellent customer service. I'll ask for him when I use  Larkin again.

Dont ever call this company. Never calls back. They dont know what they are doing. Even emergency line they dont know anything. They will take your info and not even call you back. Why does it stated 24hours???

Train the team well first and do the business

An excellent plumbing company that stands by their work. Big thanks to Rich with customer service for helping me with a tough situation. The plumber they sent  was Carl, who was the right person for the job. He was professional and knowledgeable, and put my mind at ease. I will definitely give them my business again. Highly recommend.

Grossly overbilled to charge $900+ to replace simple flow controller. Gouge-A-Rific! No matter how desperate, don't hire.

I read a lot of the bad reviews, but I have to say my experience could not have been better. The main drain from the house to the sewer plugged up. Nothing in the house would drain. I called on a Sunday noon, was given a fair price up front and was told they would be there within the hour. Rick was here within the hour as promised and had the big rooter snaking out the main line pronto.

If you are looking for a plumber then you have found the right one. The plumber who came to our house, Bob T. , has been with the company for 43 years. That should tell you something about the company. Like most people when looking for a repair company you always have the question as to whether or not they are competent and reliable. Well I had Larkin do some work for me back in 2001 and I remember what a good job and reasonable price it was. And today was also reasonable price. You will be happy with their service.

I got hired at Larkin. by add that claimed $27-35 per hour, flexible hours. $.5 days later i questioned them on my pay and they told me i was commission only and after doing 12 or so jobs they said we only owe you $311. Meanwhile they we able to make $3000
Total crooks

We had a major issue in our house! Watter backing up everywhere and smelly too! My Dad recommended Larkin to us.

When I called they were so friendly and helpful. My dumb self had put Draino down the pipes to fix the problem . They told me that would ruin their equipment. But they were nice enough to give me advice to help us out till the morning.

Our tech arrived early (by 15 minutes). I had no idea where to drain for the house was. Rick found it. And he took care of the problem in minimal time. He was quick yet efficent. He was very friendly too. He explained everything that he was doing so there was no surprises. The pricing was fair.

He was also very understanding and kind to my devil dogs! A major plus in my book! Thanks again, Rick!

I had a leaking pipe I couldn't fix, for $170 Larkin told me I had a leaking pipe they couldn't fix either. I called to give them a chance to make it right and they said they would talk to the boss and see what he could do, apparently he can't do anything cause they never called back. I even personally know the owner and they still rip me off.

BE AWARE OF THIS COMPANY!!!!!!  They are a bunch of lying people who threatens customers with false information.  You ask how they threaten?  They said that Clark County will fine me thousands of dollars for something that is not compliant unless we hire Larkin to do a job.  They ask for a payment twice of other companies and unless we hire them, they will report it to the county.  We decided to get a second opinion and things were fixed at half the cost.  What do you know...clark county came out the next day only to be sent back home.  They said they received a complaint.  Only the plumbing company we hired and Larkin knew of the situation.  If this company does this to customers, can you imagine what other shady things they will do to other people??  
AGAIN, YOU HAVE BEEN WARNED!!!!!  STAY AWAY FROM THESE CROOKS!!!!

Came here looking for an Ameriflex angle stop washer for my toilet but they didn't have it.  I said that I purchased some about 4 years ago from here, but The person that helped me said their supplier no longer carries it.  Disappointed.  I thought this was a plumbing supply store.

No ones perfect! But these guys are good. Took longer than expected to show but once here very professional, warrantied their service, and gave receipt. Overall would definitely call them again!

Great response time; they had a plumber out to my house 2 hours after I called - after work on a Friday night. He was courteous and professional. A second gentleman came out today and he was terrific as well. Plumbers are pricey, that's a fact, but I appreciated the customer service and the quality work.

Do not hire Larkin Plumbing unless you are looking for overpriced estimates - in my case 250% more expensive than two other quotes from local competitors.  Do not hire Larkin plumbing unless you enjoy a hard upsell and technicians who don't listen to your concerns and needs.  Do not hire Larkin Plumbing unless you want arrogant and rude service, and enjoy paying way to much all the while a smug plumber refuses to provide detailed estimates or any transparency in their pricing.  These guys ARE NOT GOOD.

I have always used Larkin, but I may not do so any longer. I called them because my aging under-sink reverse osmosis water filtration system was leaking. The tech discovered a cracked part, which required the entire system to be replaced. He did so the next day. Good product, good work, fast service, just as I had come to expect from Larkin. I have no complaints with the diagnosis or service. Now the bad news. I learned shortly thereafter that another local company (Rain) would have installed the identical product (same mfr, same model) faster (same day) for about half the price. While Larkin's service has always been good, their pricing is now a serious concern for me, and I will be trying a different company next time.

Not a good company. Constantly canceling appointments. Half the time they don't even call to let you know they are not coming. Been waiting for them to finish a job they started back in July and it's now September!!!!!

We had plumbing work done by,Craig earlier today and he did an excellent job.  He was friendly and courteous. Great customer service from first call to completion of the plumbing visit.  Great job once again from Larkin Plumbing.

I visited Larkin Plumbing today trying to find a specific valve stem that has been impossible to find. I never actually found out if they had the part (they likely did because they seem to have everything!) because the guy behind the counter took one look at the stem, walked in the back, came back out a minute later and said I was good to go. He fixed it, no charge. That's service. That's also how you get a new customer. I appreciate him helping me and will return the favor when I need a plumber or another part. Thanks, Larkin. Glad I found you!

Larkin saved the day for me.  I have an old sears water heater and I went to all the usual places (ferguson, lowes, HD..... and Sears biggest store, meadows mall, couldn't tell me where the heck I could get a heater element.  What kind of BS is that?  You buy an appliance then nobody knows where to get the parts that are considered consumables like the oil filter on your car, that needs replacing now and then.  

Anyway, finally a guy at one of the plumbing places steered me to Larkin.  

I talkied to Eddie and was immediately assured that he had these parts on hand and ready for me on the counter.  I asked him questions about whole house water systems and water softeners and he took as much time as I needed to answer all of my questions.  Not only will I go back, but I will not go anywhere else from now on.

Thanks Eddie

On February 4, 2022 at 3pm PST, I called Larkin plumbing to hire for install of point of use tankless hot water heaters near the house faucets, bathrooms and kitchen.

Unfortunately, the call center Larkin plumbing hired to answer their phones did not want to transfer. A rude woman named Bee hung up on me twice stating Larkin does not need my business.

Ok, find I'll hire a different plumbing company.

I recorded the phone call with Bee hanging up on me if Larkin plumbing wants to listen to it.

0 stars would more appropriate. A friend recommended them, said they were the best in town but you'll pay a little more. Paid $1600 to replace my water heater in April 2016. Standing here today in November 2017 paying them $600 to install another one. 1 and a half years on a 5 year warranty and these a$$holes tell me that they are a cheap water heater and I should buy a $3600 tankless from them. Told him if the new one fails I'll call their competitor. Guy tells me they can't give me another brand because they bought a million of these. Just goes to show you this company doesn't represent quality. Just another scam plumber selling sub-standard crap for premium price. Disgraceful!

They replaced a simple part inside our toilet tank but they never completed the job.  The service man claims that the old rubber sealant needs replacement.  We've been waiting for the new one, that they claim to have reordered.  They have terrible service and follow up.

So let me start by saying I am writing this based on this experience. My grandma had someone out a little over 3 months ago from the same company. (Not mentioning his name) I told her not to call them again because she paid $300 and it was a quick fix. Now here we are to this call. She called another company who couldn't come out the same day, so she called Larkin again. The guy who came out (Blake) was very professional and thorough. He looked for the problem very thoroughly. He did some digging and even cleaned up well after himself. He fixed the problem and charged $70 less than the first guy that came out. He explained to us the whole process and what he was doing. Something else to take note on. Most plumbers are in work boots more than we care to know about. And they get sweaty in Vegas I am sure you know. If you are someone who has people take off your shoes as to not dirty the carpet he carries an extra pair of clean socks as a courtesy to his clients. I know that if we have to use them again we will be asking for Blake by name. Thank you for the good work and professionalism with a side of humor Blake!

I woke up on Thanksgiving morning to find that my bathroom had completely flooded and water was backing up in the tub and toilet by the minute.  I called 7 or 8 plumbing companies (even ones with emergency numbers) before I found someone that could come out on a holiday.  I called Larkin Plumbing and the nice lady who answered the phone said someone could be there within an hour.  (What??  You never get that kind of quick response even on a normal weekday, let alone a holiday!)  True to their word, Cody called me shortly thereafter and said he would be there in 15 minutes.  He was super nice and professional, he diagnosed the problem immediately -- the main line was clogged -- and he cleared the line and made sure everything drained and he was done within a half hour.  They charged me less than $200 for the service call and labor--ON A MAJOR HOLIDAY!  I'm baffled by all the negative reviews, I had the best experience you could have asked for.

Larkin is on time, their people are friendly and get the job done right.  That's everything I need on a plumber.

We did not have any water coming out of any of our faucets or toilets due to a bad water softener.  Larkin sent out Tev who immediately knew what the problem was and repaired it and also, installed a new water softener. He was timely, polite and professional.
I would call Larkin again and highly recommend Tev.

Disappointment!!! I was referred to Larkin pluming by someone in the business that said had good reputation and service.  That was not my experience.  I was overcharged, lied to, received poor customer service and treated like I was stupid.
I called for service as suspected my water pipe was damaged/leaking.  The guy came and told me I needed the turn off value replaced and would be $400. A couple hours later when installed said it would be $600 as there for an extra hour.  He would return the next day and repair water pipe with a fair quote and finish the project the same day.  Looked at my phone and it seemed he was charging from the time he called me rather then when he arrived (a 1-hour difference).
He called next morning when supposed to be here but he forgot another job and would be there in 1  1/2 hrs.  FOUR hours later when I called the company to see if he was involved in an accident or why the delay, Larkin was not concerned about the lateness or the overcharge from yesterday.  The Larkin guy said if you don't like it call someone else as he had not started, plenty other people to service. I explained his employee had made a mess in my yard and was returning to finish. This at least stopped the rudeness from the main office.  I also asked that a Supervisor be sent out to check work and I was told someone could be sent out in 3 days and I agreed to this.

The plumber finally arrives and we do clear up the extra hour charged. Begins digging and is still doing repair in the dark and not complete when he calls it a day. He does have water running.
The plumber arrives to finish project (2nd day) and I mention there is something wrong with water leaking in tub that had not happened until last night.  He lectures me on cartilages that need to be changed, not his work (problem only after last night work, none before) as he was looking at the faucet. When I told him those had been changed earlier that year, he looked a little closer.  Surprise, surprise, he found a piece of metal from the soldering to place the pipe.  I think the Plummer should be smart enough to know that dirt and others can get around the water line and blow in when water is reconnected and this is a side effect to look for and take care.  Waited for the Supervisor to come/call on day that was scheduled and he never showed up, which again makes me think this company does not value their work or customers.  Which having part of this job sticking out as an eyesore in my yard makes it appear not to be a good job.
Currently (about 2 weeks) I am not leaking water but I can NOT recommend this company and would advise them to get some customer service training in house and for their plumbers. If this work holds for the next 10 years, I will give a star or more that the work was adequate

This place is a joke. They sell parts  and labor for almost 10x what others  charge.  I cant believe  they are in  business.

They try to convince  you that youre getting  a steal of a deal when  youre actually  getting  conned. I would  never ever do  business  with them  again.

Buyer  beware. Dont go here! !!

I just want everyone to know what a great experience I had with this plumbing company.  They came out the day I called them, fixed my problem quick, fast and in a hurry, and remained courteous through the whole ordeal.  I was very impressed with them and will recommend them to everyone I know that may need a plumber.  Thank you Larkin. :)

Total crap!  We had an emergency leak and as they advertised - 24/7 emergency service we called them.  We called at 6:00 a.m.  They said they would call us back within 30 mins.  They didn't.  Kept trying to call and at 8:30 a.m. we told them not to bother as we'd found someone else.  We explained it was an absolute emergency and our kitchen was getting soaked with cabinet damage. Can't believe they didn't bother calling back or coming to fix.  Totally useless.

Kent was the plumber who came out to fix my kitchen faucet, and he was great. Prompt arrival, efficient use of time, easy to work with, pleasant demeanor, more-than-fair prices.  The customer service phone line was a good experience too. I would use Larkin Plumbing again.

Toilets and showers backed up on the Sunday of Thanksgiving (busiest plumbing weekend of the year!). We called several companies who were all very nice, but the earliest appointment was for Monday morning. One of them recommended Larkin. Tech was out within an hour, cleared the clog, and we were all set. Thanks, Larkin!

I had a stoppage at the main line which caused bathroom flooding when I used the shower or toilet. Called Larkin to request service and Craig arrived within 3 hours. He cleared the line and also replaced the missing drain cover in short order. Craig was very efficient and professional and I would highly recommend him.

Plumber Matt was kind, courteous, and more than willing to answer all of my questions.  This could have been a difficult situation with the plumbing issue my home was experiencing and Matt was clear and concise about what he would do and what it would cost.  He was very knowledgeable and discussed possible scenarios which may be discovered from his assessment.  Overall, the experience settled my nerves and he arrived within a short time after I initially called them and I paid exactly what we discussed up front.

This is an excellent plumbing service and I will call them again in the future.

I was desperate for heating elements for an extremely rare swirl tube water heater. They not only had the parts in stock, but the counter help was polite, smart and experienced. Totally saved my neck. Thanks, and keep these in stock please for me!

Kitchen faucet, garbage disposal, RO system, 2 soap dispensers, a bathroom faucet. -- $1400. Plumber came day one and said needed more parts and would be back tomorrow.  No call no show next day; we finally phoned about 11 am and they said the parts (longer faucet connectors) weren't in and it would be another day.  We paid $336 the first day for 2 hours work.  When the next plumber came two days later said he had to re-work all the stuff the guy did 2 days before and he'd see if the office would take off the work (2 hours) charged from the first guy.  Office agreed to deduct one hour but then added an hour for travel time.

Had a pipe come apart in the shower. Called Larkin @2am. Less than 11 hours later Keith had fixed the issue & was on his way to the next call. I'll always use this company. Thanx!

To put it simply, I called Larking plumbing to have a garbage disposal replaced in my kitchen sink. One of they plumbers came and put a new one in. It was a very loud and rough sounding one. Nothing like the one I had before. I asked him to replace it with a better and quieter one. So he put in a better one in. Perfect! Then he gave me the bill...!! I paid it without any complaints even though I knew I was paying too much! Why..?
We'll I checked out the retail price on the garbage disposaI got and it saw that was about 45% lower than the price I was charged. I know that parts supplied will cost more than retail price, but how would you like to pay $ 700.00 for something that actually cost $399.00 not top of paying for all hourly labor and all..! NO GOOD!! I felt like I got ripped off!! I contacted the manager, I explained my complaint... he told me he would get back to  me... but he never did!!  Goodbye Larking plumbing.. I hope you guys are satisfied with the way you handle your business and ..... your profits...!!!

We had a sewer backup and Larkin responded quickly and efficiently. Blake took care of the problem and all is back to normal now. Thank you Blake and Larkin!

My 1972 home has some serious plumbing issues that we are fixing bit by bit, and using stop-gap measures for some others until I have the funds to fix them all. I have called Larkin everytime. Yes, they are on the pricey side, but not out of line. I always ask for Kurt Ellis - He will always call when he is on his way and give an ETA (important if all the water is about to be shut off for an hour and you have kids!), and is very tolerant of my dumb dogs who seem to forget who he is from one minute to the next. He comes out and is straight up about what has to be fixed, how much it will cost, and how long it will take. Today, he came out and fixed the connection from the house to the main line. Not only was it done in 3 hours, but he completely refilled in the huge hole that had to be dug to get access to the connection, hosed down the patio where the dirt was stored during the job, and re-set up all the patio furniture that had been moved out of the way to get access to the site. I am, and always have been, extremely pleased with the service I receive from Larkin.

Honestly, I can't even tell you whether or not they do good work because I waited 4 hours for them and they didn't even show up. When I called they didn't apologize they just said that their plumbers were held up at jobs and wouldn't be making it that day. When I said that a courtesy call would be nice they said nothing and tried to reschedule for the next day, okay, but I already took one day off of work for this and couldn't take another, the next time both of our schedules lined up were a week later! I have had 6 phone conversations with this company and none of them were professional or kind. I wouldn't recommend them solely based off of their poor professionalism and phone etiquette.

Got great help over the phone! Mystery leak in toilet diagnosed, and several suggestions of how to fix.  Toilet (antique) now operating perfectly.

Because my house is old, the big hardware chains don't have parts.  Larkin does.  Yes the parts are more expensive, but almost always they have them, and the guys in the parts store know about plumbing and willingly give advice.

I called for a quote and to schedule someone to come out to replace the shower valve. The person on the phone quoted me $165/hour but had no additional information when I asked him about how much the part would be to replace, about how long it would take to replace the valve, etc. It seemed like he couldn't be bothered to do anything. I do not recommend this place at all.