Description
Hydro-Jetting Pros LLC, specializes in residential and commercial drain cleaning. We provide a variety of services, such as, hydro-jetting, descaling cast iron piping, unblocking stubborn stoppages, leak detection, camera inspections, and all things drains. We are a small company creating connections that last and quality service. Give us a call to find out more!
HISTORY
Established in 2022.
We are a small family owned business. Recently established but making fast progress. With plenty of years of experience and a strong team behind us, we strive to provide quality service to the Las Vegas area.
SERVICES
Toilet Repair, Emergency Services, Pipe Repair, Garbage Disposal Repair, Drain Installation, Faucet Repair, Toilet Installation, Drain Cleaning, Sewer Services, Leak Detection, Faucet Installation, Garbage Disposal Installation, ,
Reviews
They responded promptly when we had a toilet that kept overflowing while house guests were staying with us. He quickly made sure there wasn't a solid blockage and everything is working just fine. Pricing was fair and Bryan was nothing but polite. The auger did leave minor scratches in the bottom though, which I'll have to buff out, but I would recommend them.
Ike P.
06/07/2023 12:00:00 SA
Don't Walk, Run from Hydro-Jetting Pros.
I recently had a terrible experience with Bryan and Hydro-Jetting Pros. Bryan hydro-jetted the main line and mini-jetted the interior of my 1200 sq ft rental home for a discounted price of $2490. He warned me that there might be a bigger issue, but I agreed to do the minimum amount of work to clear the line. Unfortunately, the line backed up again, just as he had predicted and I agreed to pay another $2490. He presented a few options to help with the issue but after having authorized nearly $5000 of work, I went with his most affordable option to repair the sewer and raise the access point for the mainline.
To repair the sewer, Bryan said that it would be a half day's work and quoted me $750 but offered it at a discount of $675. The following day, I visited the home with a contractor that I have used in the past. We were both appalled to find the unclogged toilet paper and paper towels strewn all over and the $675 pipe that was installed was not even installed. I asked my contractor if this looked like half a day's work and he said that I got ripped off. I immediately called Bryan and asked him what was done and he said they had to dig around the pipe to raise it up and that it did require a lot of work. He blamed a laborer for not securing the pipe and did come back later to secure it. I accepted his apology and tried to believe him that the work did take that long so I got off the phone with him and talked to my contractor about fixing the bigger issue. They began work and we were able to see that Bryan didn't do any digging as he mentioned. So $675 for a 18 pipe that they stuck in a hole and didn't do properly the first time... RIP OFF.
Please see the attached photos of their work repairing the sewer, their invoice and how they leave your home when they complete the work. Find someone else and trust the bad reviews that you see here about them.
Moody T.
07/09/2023 12:00:00 SA
Garbage disposal unit stopped working & water heater tank needed flushing. I availed of this company's service; they were the first to respond to my inquiry and gave a quote which wasn't that bad or expensive. Came on time as stated. A bit surprised because a very young lad by the name of Bryan came, too good looking to be a technician (can be a part time model)
He went to check our garbage disposal & quickly knew what was wrong. Quick fix and gave me good, practical tips on how to maintain it. Next, the water heater. He said if it's full of sediments & needs replacing, he'll give me a quote. Thank goodness there wasn't much. If you're a senior 55 & over, they will give you a discount which is also a perk!
I was in need a a plumber due to a leak and Hydro-Jetting Pros was very responsive and able to get a plumber to me that same day. Bryan came at the scheduled time and was able to get to the bottom of my plumbing issues. Bryan cleaned the old pipes and replaced it all with new plumbing. Highly recommend for your plumbing needs!
Cheriza D.
07/06/2023 12:00:00 SA
This is the second time we used this company. They are very professional and courteous. Their customer service is great, honest people! Bryan is always going the extra mile for us and we're very satisfied with the service that was provided.
Did the job and provided good advice. Wasn't financially motivated and did not make an attempt to take more money, even as I just asked for a quick repair.
Anthony S.
04/05/2023 12:00:00 SA
Responsive, Great competitive price, and fast service. Bryan helped me service a slow draining shower drain with a drain snake. He was also very informative and explained other service options like hydro-jetting for situations where the snaking isn't enough
We were in desparate need of a hydro service. We called so many places and received the high pressure used car salesman approach. Bryan we professional, thorough, honest and straightforward with what our options were. He came out and did a great job, understanding our needs and constraints. 100% happy and highly recommend!
Had a problem with my shower drain and found Bryan company on Angi- List
and said it would be 100% guarantee. Talk to him on the phone about the problem with the shower drain that there was a sewer smell coming from it and he said he would come out and take a look at it and diagnosis what the problem was. Gave a quote and and assurance that the outcome will resolve it and I would be happy with the results. And that is when the nightmare started. The job was what I thought to be a easy job turned out to be a dirty job and one that was not even completed. Did not even fastened the toilet back on correctly. On top of that broke 2 supply lines and charged me for them. After all that I had to clean up their mess. Being a senior this was really hard for me that I thought they were going to resolve the issue but instead I got $1200.00 bill and a job not resolved and he promised along with Angi-List
100% guarantee. I would not recommend this company or Bryan he did not complete the job and resolve it but got paid for it.
Needed a quick and inexpensive plumbing issue resolved and Hydro-Jetting Pros were very responsive when I contacted them. I was able to set up an appointment for the next mooring. Dylan showed up on time and explained what he was going to do. He proceeded to unclog my toilet in a few minutes and the price was as quoted. Excellent service and customer service, Hydro-Jetting Pros is now my go to plumbing service.
Bryan was on time, knowledgeable and very efficient. He fixed our plumbing issue quickly and you could not beat the price! I highly recommend him for any plumbing needs you may have.
Bryan was great! I got a quick response on my Yelp project. They came the next day and were flexible with timing. Very nice and fixed the problem within 5 minutes. Clogged toilet repair for under $50. No complaints here! I'd definitely recommend these guys.
#1 PLUMMERS IN NEVADA!
hydro-jetting plumbing is amazing! dylan got our pluming job done within 5 mnutes! we are so glad to recommend them for all your plumbing needs!
Had a subpar experience with another company which resulted in some flooding of our main exit to the sewer and reached out to Hydro-Jetting Pros. They were extremely responsive and very understanding of our issue. They were able to book us within the hour to come out and look at what the issue was. Bryan came out and was awesome. Explained every step of the way at what he was doing and allowed me to see the video of our plumbing in real time. He also made some recommendations for us long term which will keep our house and plumbing in great shape. Highly recommend to anyone!
Da O.
02/09/2023 12:00:00 SA
Bryan was awesome. Super responsive and was extremely informative and provided us plenty of different options. Was extremely flexible with timing and professional. Will definitely reach out again, should we require any plumbing issues.
Jackie V.
01/04/2023 12:00:00 SA
I found this company on yelp. They were quick to respond and provided me with a reasonable quote. They were very friendly, knowledgeable and easy to do business with. I will definitely keep that in mind for future needs.
Highly recommended. Very good service. Bryan and his workers came out did a very good job for us. Fast and reliable and everything was done right. Said job would take 3 days and only took one day. Quick response I highly recommend them
Suspect my toddler put something down my toilet. Quick response from hydro jetting pros even over the holiday MDW weekend. Bryan showed up when he said he would and quickly fixed the issue. Price was significantly lower than I was quoted by other companies. Would recommend and use again.
With our toilet catastrophe we needed quick help and the HJP guys came through quick and with flying colors. Dylan was on time and very informative. They were clean, didn't leave a mess behind, and just very polite. That's saying something when most companies just care about the money, these guys want to make sure you're satisfied and happy. Will definitely use them again. Highly recommended.
Yo L.
01/10/2023 12:00:00 SA
Really happy with everything about these guys! I like the transparency and prompt service! Highly recommend and my go to for a plumbing needs now!
Okay! So first, I did like a yelp request of companies to come out and Hydro Jetting Pros responded super fast which was awesome! They came out the next day and did a camera thing to let me know what was going on. Bryan suggested to try the hydro jetting to get the inside flushed but it was pretty gunky inside, probably from the previous house owner lol, but unfortunately that didn't work, but Bryan was able to not charge me like for the hydro jet since it didn't work and instead gave me my options of replacing my main line pipes in whole or in sections based on the collapsed pipe. We decided to replace the whole pipe, it was really unlucky for us because it didn't stay under the gravel and had to go into the concrete so then Bryan and his team had to cut up part of concrete and the price did keep adding up but Bryan was extremely helpful in working with my family to keep it in a budget that I could somewhat afford but also beneficial for them. I hate spending the money to fix it but I'm glad that Bryan helped me stay mostly on budget and fixed everything. They did it in about 6 days total and put everything back together again. My yard with the gravel looks untouched and the concrete got re-poured. I appreciate their hard work and effort. I also appreciate them working on the budget with me and still putting their all into making it look amazing. Thank you Bryan and everyone that worked on my home. You guys were super personable and amazing.
Bryan and his partner were very professional and did a great job at fixing our issue. Definitely recommend. Their rate was very competitive and their availability was very flexible. Definitely hiring them when we run into other plumbing issues.
Highly recommend! Needed help with a clogged toilet. Bryan got the job done within 5 minutes! Provided fast and reliable service for a great price! Will recommend and use for any other future jobs that we may need.
I requested a quote through yelp and this company is the only one who gave me a flat rate. Very reasonable quote. Bryan diagnosed that we need to change the garbage disposal and we went on and get it fixed the next day. He was on time and we got an absolute great value on the repair. Overall great experience.
Fast, same-day service. They unclogged my toilet in less than twenty minutes. Really appreciated the flat rate cost, versus needing an estimate first. Would hire them again.
Beware of bait and switch. Price quoted online was very reasonable. The tech walked in and, without even assessing the problem (which was plainly explained in detail for getting the quote), more than tripled the price if I wanted the job done right. When asked to do the job for the quoted price, he worked about five minutes, using a rinky-dink tool, and left. When informed shortly thereafter the problem hadn't been fixed, he was antagonistic and rude and refused to come back without an additional fee. Terrible, unsatisfactory experience. Zero stars would be more fair. (BTW, just had another plumber fix the issue at close to the original price quote for 45 minutes of work with the appropriate, professional tool.)
Chelsea K.
11/08/2022 12:00:00 SA
They did an amazing job!!! Booked directly through yelp same-day appointment. Had a sewer backup and they came out and tried to unclog with the traditional snake line and it wasn't budging they suggested using their hydro jet technology which Includes the original snake, a camera check for other issues and the hydro jet for one price. I've paid as much for same-day service for just a snake in the main line.
Excellent customer service, small business, quick and efficient. Will use them again if I ever have another backup.
Absolute rip off artists! I sent a request in to have leak detection done from meter box to PRV in garage to find my main leak. (I had already diagnosed a main leak on my own). They sent a salesman out and all he did was verify the exact same area of potential leak and then hit me with cost for replacemen. $49.99 charge when I have a list of 10 other companies that we're willing to come out for free and do the same. Hydrojet pros made it seem like they were going to pinpoint the leak. Don't use them
Prompt and professional service. I had a clog in my bathtub and Bryan solved it right away. High recommend him for this type of work.
Bryan did a fantastic job unclogging my toilet. He was knowledgeable and best of all great customer service.
It's been about 2 months now since receiving a HydroJetting service from them. I'm so glad I did it through them because the service tech they sent over was knowledgeable and friendly. He was super transparent about the service they offer and that with the clog that I had experienced there's a chance that it would probably happen again within the next 6 months or so which I appreciated him for being truthful. I have an older 70s built home so it makes sense. Anyways, my washer and washer pipes are all cleared up, the two sinks in the bedrooms are not overflowing anymore and HydroJetting Pros did their job, I'm satisfied! Thanks for your help and services!
Got a quick response from Bryan. Price was good and appointment for the the repair was scheduled the next day. Was very happy for work they have done, replacing and installing my new toilet.
Bryan was super helpful, was able to make a same day convenient appointment. Was in and out in 10 minutes, very affordable, highly recommend!!
Cody C.
09/01/2022 12:00:00 SA
Bryan got to my house quickly and had the issue resolved within 20 minutes. Since then I've used him at 2 other homes and they're always the most affordable and professional. They show up as soon as they absolutely can. Highly, highly recommend.
Beware! Not recommended at all. You have lots of choices. Don't make my mistake. I will never use these guys again. These guys are dishonest but try to tell you that they were fully transparent to make their case. That's not the case I was charged $619, but I only authorized the $525 toilet replacement service after it was determined the toys my three y.o. threw into the toilet weren't coming out. The $525 service gets you a $180 toilet (retail) you can buy at Home Depot, which they install in an hour. So let's say their contractor price is $125. They make $400 for less than 2 hours of work at most in total. Most plumbers in Vegas are around $100 per hour. I was okay with overpaying for the toilet replacement service even though I was in no rush to fix it (it was clogged two weeks ago). But had I known that the $249 initial charge to remove and inspect the toilet was still included in my final price, I would have paid these guys all day long for them to go away and would not have used them for the toilet replacement. The new toilet was also 2 inches lower to the ground than my original, even though they said the replacement would be at a height like my original (I live in a 4 y.o. house). So, all I asked for was a refund of $94 (the discounted amount I paid over the $525), and I did not ask them to replace the toilet with one of the same height as my original. But after speaking to Bryan, it was clear he is not honest and he refused to do so. All for $94. Hydro-Jetting Pros will never get my business again. I recommend anyone reading this do the same and look somewhere else.
I feel like a found a diamond in the rough ! It's almost impossible to find reliable services in this area and when I was in need of service , Bryan was not only the first to respond , but also came up with a really reasonable fee ! I highly highly recommend this company !!!! He is pleasant to talk to and when I had so many no shows in the past from other companies
, he kept his promises . Five out of five stars with all my heart !!!
Deb N.
01/07/2023 12:00:00 SA
Didn't get any further than a email conversation, pretty much called me a lier when I told him he was expensive and the other pricing I was quoted. Well I got the job done for 150.00 less and it was fast area cleaned up and a great job .
Christina N.
01/07/2023 12:00:00 SA
Never actually made it to a job. Just got a using the Yelp conversation and it was not good. They were rude and called me a profanity. Extremely unprofessional. According to the individual I conversed with the reviews don't matter and this will be taken now and so enjoy it while you can
Great prices! Great service! Super professional & friendly, explained everything on what they were doing where I could follow :) definitely doing business with them again! Thanks for the hard work!
Michael P.
03/04/2023 12:00:00 SA
Hydro-Jetting Pros sent out a tech within just a few days of my request, and unlike so many other home maintenance companies, he actually arrived on time when he said he would! He flushed out my water heater and replaced the sacrificial anode within just 30 minutes, and at a very good price. I will use them again in the future
A Big Mahalo again to Bryan. Knew his stuff, Response quick, reasonable price and he did great job. Highly recommended.
I contactedHydro-Jetting Pros regarding a plumbing issue and requested a quote. They responded back quickly with a reasonable price. Scheduling an appointment was a smooth process, and they were available even on a holiday. The day of the appointment I received a text notification alerting me that the technician was on his way. He arrived on time and was courteous and knowledgeable about his craft. I would definitely use this company again.
Bryan and Dillon did a great job in clearing my clogged toilet. Flat rate price was best in the market. They are both respectful and easy to talked to, not like the the other plumbers I dealt in the past. Outstanding personality and they did even thank me for my military service. Thank you.
Bryan was great, he was able to do a same day job for our house and his customer service skills were amazing. He was very polite and professional, and Bryan was able to explain our issues to use with incredible knowledge and make recommendations based on what would be best for our new dishwasher. We will definitely be using his company's services again in the future!
We emailed through Yelp with what we needed. Got a quick reply and quote. Was very pleased with Bryan and the service.
Sam Sean Savian C.
12/05/2022 12:00:00 SA
Amazing company. Brian and Dylan are professional and very kind. I will be using this plumbing services again in the future. Two thumbs up for you guys. Thank you
After we renovated our primary bathroom, we found our shower slow to drain. We tried everything they tell you to do (and not do) and even called our regular plumber who snaked our pipe to clear the line. That worked for about six months but the issue came back. Not wanting to spend another $300 on a temporary solution, my husband suggested we look into a drain service. Did you know that was a thing? I definitely did not. A quick Yelp search for drain cleaning service led me to Bryan and Hydro-Jetting Pros. Bryan was knowledgeable and professional, talking me through all the potential issues and was able to do a camera inspection to show me why the drain was slow (it was gross). He was transparent with his pricing and didn't try to upsell us on services that we didn't need, which I appreciate since, as a homeowner, sometimes you just feel like you're hemorrhaging money whenever there's a small issue. Would definitely recommend!
Great people. Very quick response to our Yelp inquiry. Immediately gave us a list of time options for them to stop by to unclog a kitchen sink. Dillon and Brian arrived right when they said they would. Couple of really great guys. They professionally diagnosed the problem and carefully took the time to resolve it. There was no rush. They really wanted to make sure it was done right. Problem solved at a very fair price. We highly recommend this company!
The company was very responsive. The owner Bryan, was friendly, knew his stuff and was able to get things fixed right away. Would definitely recommend!
Highly recommended! Same day service, Bryan was excellent! Initially had a clogged toilet, but had to get some more work done. He was super insightful and professional, A+++
5 rating service, we were without both commode upstairs and I immediately received a reply to my message and I had Bryan at my house in less than 2 hours on a Sunday afternoon. To remove the clog from one of the bathrooms was only $49.95. It was a huge blessing and great relief to have a working commode again. Thank you!!
MARLENE T.
11/12/2022 12:00:00 SA
Bryan is the best! Straight forward, on time, focused, and left my kitchen smelling great! I'm very impressed. Work was completed professionally. Courteous as well. I will definitely use them again, and highly recommend Bryan .
Stephen S.
12/02/2022 12:00:00 SA
Brian was extremely helpful with explaining my issue, talking through the best possible way to get the best out of my system & water drainage issue. Very respectful, straightforward, & quality work at a great price. I would highly recommend his company & if another issue arises, will definitely be contacting him & no one else. Work that was done was hydro-jetting cleaning out my kitchen clean out & main sewer line clean out.
Fast response, great communication and quality of work. Will definitely use this company again.
Friday night my water line broke. Bryan came out and tried to fix it. He was extremely professional, nice and even told me what was going on step by step so I really didn't have any questions. He wasn't able to fix the issue that night. Promised to come out first thing in the morning, which he did. Was able to get the parts and fix the break. I would recommend him and the company to anyone with plumbing issues. I appreciate him and the honesty. Thank you Bryan.
Bryan is top notch. Contacted a bunch of spots on a Friday night thru Yelp as the sewer panel in our garage was overflowing. Bryan sent an immediate response with a much more reasonable quote than the others, and was over within an hour. He diagnosed the issue quickly and determined it was a worse than a simple snake fix and he would need to come back in the morning with the Hydro Jet. He took the time to show me exactly what was going on and clearly explain things on this subject I know nothing about. Was back promptly the next day - in fact, he was a little early (which IMO is rare with these kinds of services). Did his thing on Saturday, cleared things out and took the camera down. We live in a new build and determined there was some issues with the installation of the pipe. He VERY clearly explained what was going on AND provided us with video and a voice over to give to our builder. He even offered to speak to the plumber that the builder directed us to call, which he DID and explained the whole issue to them. Said he is always available to speak to them if there is any pushback in the future, etc. A properly functioning sewer is one of those things in life we tend to take for granted, and I feel lucky that we wound up choosing Bryan to take care of this. A true professional!!!
Mary C.
01/07/2023 12:00:00 SA
I contacted Hydro-Jetting Pros to help me unclog my dishwasher. I read several good reviews on Yelp and thought I would give them a try after being ripped off by Angi and the terrible service I received from the Pros they sent me. I was pleasantly surprised by the courteous, friendly service man that arrived at my door in a timely manner. Unfortunately, he quickly found that the pro sent from Angi had incorrectly installed my garbage disposal and had actually ruined it. Also,there was no clog in my dishwasher ! So now I was out another $100.00 for the 1st disposal I had purchased on top of the $220.00 I had paid Angi. Hydro-Jetting Pros agreed to return the following day with a new, better disposal and install it for a discounted price for all my trouble. They showed up on time the next day and completed the job with ease. Now my dishwasher and disposal work perfectly !!! Thank you Hydro-Jetting Pros !!! I highly recommend them !!!
outstanding company, great customer service and very professional work, Highly recommend this newly family owned and operated business
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