Glencoe Plumbing

We called Glencoe Plumbing two days before New Years Eve after our dishwasher was leaking water all over our kitchen floor.  Joe answered our call the same afternoon and came over first thing the next morning.  He worked on the problem until it was fixed, and explained our choices and the price at each juncture.  It was a pleasure working with him.

Joe came and installed a new water heater for us after we had several hot water outages. Although the heater was larger than the old one and required some rework, there was no additional charge.

We then were advised by our tenant that we had water rising in our crawl space and our sump pump was unable to keep up with the snow melt.

Joe rearranged his schedule and came over promptly and installed a temporary pump preventing the disaster of water entering our house from the crawl space.

A real American Hero!

Very quick response, fast service and reasonable price. Will definitely call again, next time I am in need of a plumber.

Joe did an amazing job. I called him Friday morning at 7:30 to get a toilet replacement estimate. He was 25$ cheaper then my previous quote and his price included toilet disposal. Joe showed up at 9am and fixed my toilet the same day. Great plumber.

Joe is the BEST.  He is very responsive, responsible, knowledge, friendly and dedicated.  That quality does come at a price.  Joe opened our conversation about replacing my water main from the house to the street by saying, I am not the cheapest guy out there.
There are plenty of fly by night guys in the basin; I wanted the person who would show up when they said they would, get to work, do the job right and finish on time.  I hired Joe.  I have absolutely no regrets.  He went above and beyond to finish our project before the ground froze and the snow fell.  He even brought his son out one day to help.
I wrote a very large check but I got exactly what I wanted, done right the first time.  The job should last for the next hundred years.
Pay a bit more and get the job done right.  Joe is worth every penny.

We arrived at our Tahoe City vacation home on a Friday morning but didn't realize until late Friday afternoon that we had no hot water.  A plumber I had used in the past was not available so I tried Glencoe Plumbing & Hydronics for the first time.  Joe McDonald, the business owner, answered the phone promptly and patiently and clearly explained possible scenarios. He said he could come by right after his first scheduled stop Saturday morning.I was prepared for the cost of a replacement since the unit was older than the ten years we have had the property.

Joe called the next morning about 9:00AM from his first job site and said he was on his way and would be there in 5 minutes. He showed up, quickly diagnosed a leak that had caused the insulation to get damp and interrupt the power.  There was no attempt to oversell me on a replacement at that point - in fact he seemed genuinely glad to be able to report my good luck and quickly took care of the problem.  He was friendly and helpful in showing me exactly what happened and was exactly right in telling me how long it would take for the water to heat up and confirm the repair,  He assured me that if this did not work he would return that morning to replace the element, which was the only other possible scenario if the water didn't heat up. It worked fine.  

Based on this first experience, i believe Joe is an honest guy, a good plumber, and provided quick timely and friendly service. I will use him again and recommend you give him a call if you need plumbing services in the Tahoe area.

We smelled gas in our Tahoe vacation home and called Southwest Gas to take a look.  They found a leak in the water heater valve and turned off the gas.  I was very anxious to get hot water back and pored through the yelp reviews until I found Joe at Glencoe.  He answered the phone--and right away said he could come over that afternoon.  Then he called back and said he could come by sooner.  He arrived shortly, took a look, we talked about options and made a decision.  Then he was off to get the new water heater and parts.  When he returned he got the new one installed in under 2 hours.  He is a true professional, I really recommend him.

We had a toilet that was constantly running in our Tahoe City condo.  Living 250 miles away it makes it difficult to schedule repairs.  I was able to contact Joe who responded very quickly.  The repairs were made at a reasonable cost.  Will definitely use them in the future.