Perfect Plumbing

Needed a plumber ASAP ! Have a nail salon and spa and put a hole on a water pipe 11 PM at night . Would not be able to do pedacurs in the morning if we did not get the pipe fixed . I called Perfect plumbing and within 5 min
had a technician call me back , he was here within the hour ! The technicians name was Cam , and he did such a great job that we were able to open on time with the water running ! Thanks Cam for your professional work and great attitude  !

Tried for 3 days to get them to come out for a quote.  After no phobe calls back we had to chase them for a phone call, just to find out that they think our job was to big....
However they never came out to find out that the job wasn't big... so an other words is that they lie to customers! Warning don't use

After multiple visits requiring coordination with a neighbor to diagnose the cause of a leak, the owner of Perfect Plumbing decided not to do the job when I complained that he wanted to charge me extra for the 2nd trip out. He had the option to keep a repeat customer happy by not having the extra charge or to earn more by doing the work for the extra charge, but lose me as a customer in the future. Instead, he opted not to do the work at all, which came across as unprofessional and vengeful.

my ceiling collapse from a leak and after it was opened up I called perfect plumber to find the leak....you could see where there was wet marks around the pipes to bathroom above but he said no that's not it....charged me 175 and said watch the ceiling.
3 weeks later a worker carpenter looked up at same spot and said it was the vanity on floor above based on same water stains I pointed out...guess what it was a slow leak under the vanity...not recommending perfect plumber again.  now I may not be able to get my home all repaired by Turkey day.  although polite I am upset.

Made two attempts to contact this company for work and have been ignored both times. Left a message with the company via an employee and answering machine. Never heard anything back.

Like others I was ignored. I e-mailed the president back and he was a no show and then ignored my e-mails. I called the company a few business days later. She promised me someone would contact me that day (this was yesterday mid day). Sad thing is I am a repeat customer and they have a few great techs, but now that I have a major problem, where are they. They even provided an estimate and then stopped returning my calls and e-mails. Its a good thing, because their estimate of the work was wrong. It now appears its another issue, but either way, when you need a plumber for a big issue stay away from Perfect Plumbing.

I couldn't recommend them more. They are awesome, super professional and super knowledgeable. They have explained every issue to us answered all of our questions and really fixed our plumbing.