Five Star Plumbing & Drain

I have used this plumber for over 5 years.  Five Star has always done an exceptional job for me.  They recently installed a new dishwasher in a very tight space.  When my old dishwasher died  I tried to get it repaired because all of the stores were out of stock.  The dishwasher repair person could not do the repair for me because the flooring was in the way and he couldn't access the dishwasher.  Five Star figured it out.   Yay !  Thank you Five Star Plumbing !

I would not recommend this company at all! Called them two weeks ago and had them put to unclog a drain that exploded out the basement toilet   I paid $195 to have it cleaned and sure enough two weeks later we've got water shooting out the basement toilet again. I called and they told me there is no guarantee they just cleared the line, had they ran a camera they'd know the root issue. I was never given the option to run a camera or explained anything other than there is a blockage. My husband wasn't home and I am always Leary of quality of work when a woman is the client and paying. Besides that, we aren't handy people and wouldn't even know what questions to ask about cameras and root issue, we had a blockage and trusted what we thought were experts. $195 for nothing! And the same issue all over again TWO weeks later. Lame and terrible waste of money!

My neighborhood's maintenance staff (Rising View) hired Five Star to come out and fix a leak from the shower drain in my house. When they came to work on it, they snaked the shower and both toilets. The staff member accused me of flushing cat litter down my toilet, something I have never done, and then showed me a picture of the cat litter in my drain. It wasn't cat litter. It wasn't even the right color. The staff then decided they were done working because they couldn't recreate the leak. They dumped what they had snaked from my drain in my front yard by my rose bushes. After they left, the entire downstairs of my house smelled like literal shit and there were water puddles on the floor of my bathroom, a bathroom that wasn't even affected by the issue to begin with. They left my house smelling terrible, fixed problems that weren't even problems to begin with, and made a terrible mess I was left to clean up.