Precision Plumbing and Construction

I can't say enough great things about this company! Fred is a great plumber, hard working,honest and fair priced! I would recommend him to anyone!

We had our main line collapse, which made our basement start flooding.  I called the owner to let him know our situation got worse and he made us a priority as we were having to pump water out of our basement. When the crew arrived, they were able to get the line open to prevent flooding in the basement. They did a great job of fixing the problem and cleaning up all of the dirt. Every guy on the crew was nice and very knowledgeable. I would highly recommend them and their services. I know we will be happy to call them out again for any other issues we might have.

Too busy to be bothered with installing a new kitchen faucet and converting a portable dishwasher into a more permanent appliance.  I suppose you'd need a bigger job to entice their interest.

Looking for a COMPETENT, CAPABLE, EXPERT, RELIABLE, REASONABLY PRICED plumber

******************  in KANSAS CITY **********************

Not long after purchasing a rental property I was told I would need a new water line.  The plumber that I had called did not do that kind of work.  I asked him for a recommendation and he told me about Precision Plumbing. I had already called a few plumbers who had already told me the same thing - I needed a new water line, and the prices were, well, well beyond what I could afford.  It was also scarey to hear what they had to do.  

When I spoke to Fred at Precision, he gave a price that was significantly less than the other quotes. He also sounded as if he knew what he was doing, had the equipment and ability to do the job, including dealing with getting the necessary permits and putting the lawn back together. In short he made a nightmare into a par for the course.  I have waited more than 6 months to write this review to make sure I had no surprise problems.  In that time I have used Precision for more mundane problems with other properties. Fred is totally professional, co-ordinates well with all of my tenants, comes as necessary - and that means immediately, on weekends and holidays if necessary (like basemenet flooding).  He is easy to deal with, effective, and reasonably priced.  I am 100% satisfied with him in every way.

We had a few plumbing issues going on that we thought were somewhat severe (I'm not a plumber so I couldn't give the situation a proper assessment).  We called Precision Plumbing and explained what we  were experiencing.  The gentleman who answered the phone gave us a few things to try and said to call back if the problem persisted.  They turned out to be very minor issues that we as the home owners could resolve without getting a plumbing on site.

That man could have embellished the problem and convinced us to get one of their guys to come to the house (and have the company bill us for said visit).  We wouldn't have known any better... but he didn't!  I think that whatever plumbing issue you have going on, you could trust this company to be honest and not try and just gouge the heck out of your wallet.

Thanks a lot to anyone from Precision Plumbing who is reading this!

- Jonathan

Sorry Fred. I just can't recommend you. Not after you cost me over  $600 down my basement. I guess a flooded basement isn't emergency enough for you.

This company is not reliable in anyway manner at all. I understand that people get busy as we all do. But really be upfront and let your customers know what's up that way they don't walk and run around your schedule all day.

First, I had called Fred to come in and look at the damage I had in my basement.. so we schedule an appointment and he never made it, rescheduling it to next week. No communication either for anuthing, whatsoever. He still never came until my pipes started cooperating again. Sad to report that it came back and the problem came back worse this time. My basement was completely flooded. Fred was called again, Since he was the closest plumber approved by the insurance that we have. This was an emergency situation. Fred said hell be around 11. Never came. Then it changed to noon, then it changed to one. At that point, my worrying was increasing since my furnace is sitting in the basement with the damn water. So now I called my heating and cooling man. Sadly there was nothing he could do since the stuff he needs to work on are under the water. He advised me that the water needs to come down and out before it completely fries the circuit board. In my worry I call Fred again and he says he's on his way. It's already 4 pm. So I call to make sure he knows where we're at, since we have a schedule to run around as well. This is when I find out that he's not the one coming around and he'll have one of his workers come around and Fred gave me his workers direct phone number. So, I call the guy, (nice guy by the way, seemed to have no problem coming out and running to my house) he explained that he was just now getting out from a previous work he had to deal with. this is when I realize that my house is most likely the last stop of the day.

All of a sudden I get a phone call from Fred screaming to stop calling him. I had been patient with this guy all day waiting for him to come around and this is what I get.

Fred, I've never met you and I'm sure you're a decent man. But for real, you lack professionalism. And I don't know how you run a business with an attitude like yours and how you still have customers. I did recently looked at some reviews from your previous customers  and it looks like I wasn't the first to have to deal with a situation like this. To the young man I had talked to the phone working for Fred, more power to you.

While on the phone with Fred, I explained to him the damage and because he was very unreliable I had paid my heating and cooling guy to fix whatever he could fix to stop from making it an even more of a bigger damage from my furnace. I told him, him not being around on time that he's cost me 6 hundred and something dollars. He told me to stop, to just stop because he said what I had wasn't a big emergency. And I told him I was getting angry Cuz he's made me wait for him all day. ALL DAY! I was getting mad. My husband was getting mad. Fred was mad. He told me to apologize. Apologize for WHAT? I guess I had to apologize for calling. For calling where he's at and when he's coming. He kept giving me times and never did he came or showed up ones. And all of a sudden the said, We are not a scam! Who said you were a scam. I just wanted you to show up. Never did I  said that he was a scam. And then he goes, you either apologize right now and I'll send my guy to your house if not I'll tell my guy to come home. I was so frustrated I told him not to show up in my house and never come to my house. Then I hanged up. I was so mad, I was actually crying when I got off the phone.

Sorry, after wasting my whole day waiting for you. I've ran out of patience of play with your game.

I called the insurance and told them what had happend. Luckily, they recommended an excellent company who came in right the next day to fix the problem.

No, please find someone else do fix your plumbing problems.

I was referred to this company and after describing the issue, they said they should have someone out that afternoon.  Turns out they didn't have time the first day, the second day, there was little to no communication, and no apologies.  If you need something done quickly, call someone else!

Fast. Competent. Reasonable.  Called on a Saturday with a drain problem. Crew arrived within an hour.  Addressed the problem and charged me less that what several others quoted.  Highly recommended.