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Connelly Plumbing Solutions

Connelly Plumbing Solutions

Plumbing Service
Kansas City MO

Description


A bit skeptical about Yelp's advertising and review algorithms, you can check us on google too! Your Neighborhood Plumber offers quality service without the show. We are a owner-operated professional service plumbing company. We work by appointment so our biggest limitations are that we are not the best 2:00 AM plumber or the best weekender. Shocker, we have hours! We are able to accommodate some work on Saturday's by appointment. We are honest and do what we say we will. Next time you need a plumber we would love the opportunity and privilege to serve you!

HISTORY


Established in 2012.
In 2012, with seventeen years of plumbing experience under his belt, Steve sought out to share his expertise on his own with the formation of Connelly Plumbing Solutions, LLC. He has a passion to help customers to understand what is going on with their plumbing system and to give them the pros and cons to every option so that they can make the most educated decision.

ABOUT BUSINESS OWNER


Steve began plumbing in 1995 in the apprenticeship program at the Job Corps in Washington D.C.. After completion of the program he returned to the Kansas City area and began working in new construction, plumbing houses. After approximately five years he made the move to service and repair and has thrived in that arena ever since. The new construction start laid a great foundation because Steve can actually plumb a house from start to finish. In the year 2000 he obtained his Master Plumber's license and then in 2001 became a certified Backflow Inspector.  

It seems as if there is a school of thought to either repair only or replace only. Steve doesn't see things that way.  Every situation is unique. You cannot have a cookie cutter approach to a plumbing system.  Why settle for a quick fix when you can get a permanent solution?

SERVICES


Reviews


Carla Y.
Carla Y.
3/22/2022
We had consistent sewer gas smell in our master bath. I heard about Connelly plumbing on the radio and gave them a call. They gave us a suggestion to try before coming out and charging us. It didn't work so we called back. We got an appointment for a few days later, not an emergency. They showed up 5 minutes early and thoroughly investigated our problem. They also checked out our kitchen faucet while there. Gave us lots of great information and advice and didn't suggest any expensive fixes. And they didn't charge us for anything. I highly recommend them for any plumbing issues as they are honest, friendly, professional and reliable.

Mike W.
Mike W.
4/20/2018
If you need plumbing work, this is who you want to call!  No charge for estimates either unlike most of the other companies I called.  Steve came out and installed a tub on concrete slab which seems harder than calculating the trajectory of spacecraft landing on the moon! Lining up the 2 pvc pipes to fit exactly when you can't even see them is impossible. He said it would take approximately 4 hours to do. He had it done in under an hour.  Then I ran into a problem with the existing plumbing in the walls that would not allow the new surround walls to go in. Steve came back that same day and knocked it out quickly too. I hope I don't need any more plumbing done, but if I do, CPS is who I'll call.

H C.
H C.
07/07/2022 12:00:00 SA
They were quick to respond, super friendly and easy to work with. Reasonable prices and I love that it's a smaller, family-owned company. We'll definitely use them again for plumbing needs!

Kristine W.
Kristine W.
6/17/2022
Based on reviews, I called Connelly Plumbing Solutions. The office staff was very courteous and had a technician at our house right away. The technician was polite and thorough. He fixed our plumbing problem within the hour!

Nikki B.
Nikki B.
01/04/2023 12:00:00 SA
Can't recommend Connelly Plumbing Solutions enough. We were getting a large project done in our new home and were looking for someone who gave us a fair price but also did a good job. We are so glad we chose them. Professional, honest, and knowledgeable for sure. The work was done well, and if at any time we have worries about anything we know we can give them a call and they always come through. Will be using them exclusively for our future projects.
Big shout out to Brian, Kevin, Anthony, Luke and Cameron for coming to our rescue!

Adam S.
Adam S.
12/13/2021
I can safely and officially recommend reaching out to Connelly. After using them a few times now, they're my go-to.

We had a bid from another well-known area plumbing company and everything about it was off; the plumber himself, the price, the pressurized sales pitch. I bailed on that one and did a Request a Quote on Connelly's page and it was worlds better. It was also much, much more fairly and accurately priced than the first company I had out.

For starters, they have two hour windows for appointments vs four or even
eight hours, so you can plan your visit much more easily.

The two plumbers (named Adam and can't remember the other) who came out were friendly and helpful (and masked which I appreciated as we're still in this Covid ordeal) and really couldn't have been better.

They answered stray questions I had about some other issues, and installed both a new water pressure regulator and valve that had corroded/clogged up. Definitely one of those blah joys of home ownership moments, and not the funnest thing to spend money on, but worth it to keep things humming along. They gave me a 5% discount for being a repeat customer, took credit card easily, and emailed a detailed receipt before even leaving the house.

They also offer a 1 year warranty, which was 11 months longer than the other company I'd initially reached out to.

Definitely lived up to the strong reviews, and like I mentioned at the top, they'll be my go-to both personally, and when I'm asked for recommendations.

Michele H.
Michele H.
6/27/2017
The only local plumber we will use. They not only did a great job replacing our sump pump but they also checked to make sure it wasn't a different problem before the had us purchase a new pump. It seems integrity and honest are rare but maybe not! I feel very safe calling them in the future. They covered the basics too, on time, knowledgeable, very reasonable price and the gentleman who came to our house was very nice.

Toni M.
Toni M.
06/10/2022 12:00:00 SA
I called the day before with a sump pump issue. Adam came out this morning and was kind, knowledgeable and awesome to work with. 10/10 recommend!

Janice M.
Janice M.
10/17/2019
Woke up to a toilet issue,called them at 7:30 and Cory was at our house within 45 minutes. Service was very professional. Instead of waiting for a new toilet to be delivered later, he picked it up himself. Great new toilet up and running 4 hours after first call made. Would definitely recommend and use again!

L B.
L B.
09/11/2021 12:00:00 SA
Had to replace pipes throughout entire house for pending sale.  Connelly was a life saver.  Got us in and worked with our tight timeline.  Amazing service - Jenny even responded to my emails after hours!  Plumbers were professional, knowledgeable, thorough and coordinated well with our drywallers (in fact they found them for us!).  Reasonably priced for such a huge job.  They lived up to all their 5-star reviews online.  Highly recommend!

Jose O.
Jose O.
04/02/2019 12:00:00 SA
Do you know the feeling when you *KNOW* you finally found your Go to mechanic, handy man, HVAC tech, etc? Well, this is how I felt as it relates to my plumbing needs going forward with CPS.

A personal rule that I have, has to do with initial contact. If I call a business, any business, and the person who answers the phone lacks professionalism and courtesy, at *that* very moment, I ended my business with that business. You may say, What if he/she was having a bad day? True. We all have them. But that is where self-control comes into play especially when running a business. Jenny, the Office Manager, was both professional and courteous when I called; very much appreciated it. I digressed.

So, I called CPS because I needed a snake job done, and they actually came in more affordable than other pro outfits. Brian, one of their plumbers was sent to my house - same day. Jenny was upfront and told me plainly what all charges would be to include the service call fee which I thought they were all reasonable. Brian showed up on time and here's where I was impressed: 1) He took the time to listen to my wife; and, 2) He INVESTIGATED what I *truly* needed *without* pressure.

CPS: Please keep up this practice. Yes, there are difficult people a business must deal with but, having your plumbers take time to listen to customers, and, investigate the root cause is truly, truly priceless AND lacking nowadays.

In the end, Brian advised us that in order to make the clog (persistent for some time now) go away, I really needed to address how some of the piping had been installed by the previous owner which was incorrect. There again, he explained to us what the issues were, and, took time to explain it.

Brian: Thank you! I am passing your information to my mother - she'll be asking for you by name :-)

Steve: I'm sure you have frequent staff meetings with your team. Continue to encourage your plumbers to do what Brian did. And kudos to Jenny for her courteous and professional attitude. I do appreciate her being gracious with me as I was asking her questions left and right.

Business card saved!

Thank you, Connelly Plumbing Solutions

Adriane U.
Adriane U.
10/20/2022
Quick response. They showed up on time and cleared my drain. Unsure of the average cost of a plumber but I would guess they're comparable with others in the area.

Michael H.
Michael H.
10/07/2015 12:00:00 SA
Connelly Plumbing Solutions was great to work with. Steve understood exactly what I needed, arrived on time, very friendly and respectful of my home. He left a clean  work area and did a professional job. Thanks CPS for providing me a trusted service and a plumber I'll be glad to use in the future.

Diane B.
Diane B.
9/26/2019
Thank you Connelly Plumbing for coming to my rescue. . . Corey came promptly after my call to fix a broken disposer that you had installed at home just last year.  Thankfully it was an easy fix and took less than 5 minutes!  Corey was a gentleman and wouldn't accept payment.  We appreciate having a plumbing company that we can trust for timely, trustworthy, good service.

Renee W.
Renee W.
11/10/2019 12:00:00 SA
Starting with my phone call to the office, Jenny of Connelly Plumbing Solutions was courteous, prompt, and speedy.  In a matter of hours our old hot water heater was removed and a beautiful new 50 gallon tank was installed for my family.  Brian was so nice to use our basement entry to help keep the rest of the house warm even though it was a much longer walk back and forth to his truck.  We appreciate all the work Connelly Plumbing Solutions did and will recommend them to our friends.

Blake W.
Blake W.
11/15/2019
we had a backup on our mainline on a Thursday night.  I called Connelly first thing Friday morning.   to my suprise they had a guy out there within the hour.   guessing this is not always the case.
he pulled about 5-10lbs of roots out of the line and cleared it up.
They were very kind and helpful.
the service was a bit costly @ $299 but looking back it was well worth it.
we would call them again in a heartbeat.

Paul W.
Paul W.
11/05/2022 12:00:00 SA
I got off to a bit of a rocky start with Connelly Plumbing Solutions but they have totally redeemed themselves now and I wouldn't hesitate to call them the next time I have a plumbing issue.

CPS has such a great reputation, so I was very surprised to have such a bad experience with them at first. Seems they made a bad hire who didn't fit the company's ethics and values and I just happened be in the fallout. But yesterday, Brian, the Plumbing Manager took care of my leaky pipe quickly, professionally and at a reasonable price.

I don't hesitate to recommend them for any of your plumbing needs.

Tee W.
Tee W.
9/30/2015
Connelly Plumbing has an excellent response rate and provides excellent customer service. Their staff is courteous and the plumbers work well with other contractors.

Konnie S.
Konnie S.
11/06/2018 12:00:00 SA
I am so appreciative of the Professional Service given by Brian, he was not only willing to take the time to teach and share details regarding my questions and the work that needed done-  but he fully completed the work as well, and I am so happy of their promptness and if the whole experience! Highly recommend Connelly Plumbing Solutions!

Michael B.
Michael B.
06/08/2018 12:00:00 SA
I found CPS on Yelp. Steve came out gave me an free estimate gave me an estimated time of 4 hours. I thought it was impossible to do in 4 hours. He was going to have to pull up the toilet repair two main  lines and repair the line from the toilet to the main line. It took him three and a half hours to complete this. I also showed him things that concerned me he didn't try and upsell I can respect that!!! .  talking to him face-to-face there was no BS this is what I appreciated.!! I will definitely be using him again in the future. Thank you very much Steve

John E.
John E.
4/16/2019
I read the reviews of this highly rated company. It appeared they were fair and friendly. The latter was true but their price was ridiculous. The cost to install a purchased garbage disposal is $235!

After several phone calls, it was determined that an honest plumber should charge around $100 if there aren't any complications. However, 3 of 10 in the area charge $150, 2 charge $100 or less and the rest charge $200-$350.  

An install replacement with like brand and type shouldn't cost twice the cost of a new unit. After all, if they are expert plumbers and they are simply taking out the old product and replacing it with an identical one it shouldn't take any longer than 30 minutes.

The owner said there are cheap plumbers out there who could do the job. There are also honest and reputable plumbers out there who won't take advantage of a situation.

S A.
S A.
6/20/2023
Fast . great price Cameron was polite, professional and knowledgeable. I would use them again!

Paul P.
Paul P.
8/22/2018
Had three other plumbers out for a chronic sewer smell in our basement (wasn't p-traps or an obvious solution) and other companies- all large Kansas City area plumbing/hvacs firms- couldn't figure out the issue. Decided to reach out to Connelly via their website Sunday. Got a call back early Monday. Scheduled call. Found/fixed issue which required cutting into a basement ceiling, etc. Bottom line- they got the job done when no one else could. Highly recommended.

Stephen K.
Stephen K.
6/27/2017
We call these guys automatically if it's plumbing related.  No need to shop around.   Honest work, good work, and Steve has saved me money more than once by suggesting or finding a less expensive way of fixing something.

Brian J.
Brian J.
6/22/2022
We recently moved to Overland Park from northern California and I had a problem with low water pressure. Adam from Connelly Plumbing Solutions showed up and was able to correctly diagnose the problems and make the repairs onsite with the parts he had in his possession. He took the time to explain to me how the various components worked and I am happy to report that the low water pressure issue is a thing of the past. The service I received was second to none and I would HIGHLY recommend CPS for any plumbing concern you may have!!!

Brian J
Overland Park, KS

Rachel L.
Rachel L.
6/27/2017
CPS is my go-to for plumbing issues and service. From toilet installation and repair to a recent sump pump failure, I trust these guys to do the job right the first time. If price is your #1 deciding factor, CPS may not be for you. Personally, I'd rather have peace of mind when it comes to water in my house rather than the lowest bid.

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