Description
Why Choose Bright Side Plumbing? With our friendly master plumbers, guaranteed repairs, and upfront, flat-rate pricing, you can quickly return to enjoying the comfort of your home. What makes Bright Side Plumbing the best in Kansas City? -As active members of the top three industry-leading trade associations, we hold ourselves to the highest standards to provide you with the most pleasant and thorough experience. -After you book your appointment, we arrive on time and complete an accurate on-site assessment. We provide you with several options and present the total investment amount for each option before any work begins. -We charge by the task, not by the hour, guaranteeing fair treatment and giving your repair the attention it deserves. -Once you choose the right option for you, we can start immediately. We use floor protectors and shoe coverings to keep your home sparkling and meticulously clean our workspace. -A Master Plumber is involved with every repair covered by our Done Right, or It’s Free Guarantee, so you can rest easy knowing you received a job done right. Don’t settle for bad repairs. Call Bright Side Plumbing and get back the comfort you deserve.
HISTORY
Established in 2020.
A medical recovery gives inspiration to a company based on gratitude. In the middle of his career, with 17 years of experience as a fourth-generation master plumber, Kalen Barker was rushed to the hospital by a co-worker. The hospital soon released him, hoping it was a one-time event. Unfortunately, it would lead to a two-year struggle with a nervous system disorder that left Kalen wheelchair-bound. Eventually, Kalen depended on his wheelchair less and was able to do plumbing projects again. After the word spread of his recovery, Kalen was encouraged by his wife Stephanie to start a business of their own to celebrate their second chance at a healthy life. I began to work with a joy that could only come from true gratitude. I thought I would never have the ability to work or serve people in this way again. Because of that, there's not a more grateful plumbing company than Bright Side Plumbing, and that gratitude permeates everything we do and how we treat every client.
ABOUT BUSINESS OWNER
Hi, I’m Kalen,
I’m a fourth-generation master plumber and the owner of Bright Side Plumbing. There’s no plumbing problem I can’t solve, but my true passion is brightening our client's day with the best service they have ever received.
Even the inspiration for our name is from a Google review I received a decade ago, where a client couldn’t believe how happy I was to help them with their late-night plumbing repair.
My joy for serving others with plumbing service started when my father took me on plumbing calls when I was so young that I remember handing him a tool with one hand while holding a stuffed animal with the other. Every summer growing up, I would spend many long days plumbing, but what was most memorable was watching how my father treated his clients. Everyone loved him because he genuinely cared.
Caring about our clients isn’t just a company specialty; it’s who we are. If you want a brighter day, call us; you’ll be glad you did.
SERVICES
Reviews
I highly recommend Brightside Plumbing. They redid all the plumbing in my house, they had to dig out collapsed drains in my basement and replace them, they installed a new sump pump system, and had to replace the sewer line. It was a big job and unexpected. Kelan was very professional, friendly, informative and flexible. The whole crew was also great! All of them communicated all aspects of the job and kept me informed of what was going to happen. At the end of the job, my yard looked better than it had before it was torn up to replace the sewer line and the basement plumbing was much more streamlined. I will definitely use them again for future plumbing needs.
I asked Bright Side to help me replace some of the failing plumbing in my 30 year old home. They were able to assist me on the same day I called. Kalen was careful to explain the repairs he was recommending and why they were needed. He was thorough and found issues I wasn't aware of but that clearly existed (leaking valves I hadn't noticed but could see evidence of once pointed out). I felt taken care of and that my house was being well taken care of. Kalen was very kind and courteous. It was an overall great experience.
My sewer line was clogged with tree roots and they were able to set up an appointment quickly to give a free estimate. They arrived promptly within the time frame they gave me and even sent a photo in the text of the technician. ++++ It didn't take long for them to assess the situation and let me know of a special they were having at the time that I could take advantage of. They were able to get the job done quickly and take care of an add-on with fixing my shower diverter. These guys were friendly, looking out for the customer and did an awesome job!!! I will definitely be using them again if needed. Big fan! Way to go Mario and Luigi. ;)
Janis D.
07/11/2023 12:00:00 SA
I had a very good experience with Thomas from Bright Side Plumbing. I didn't know this business prior to my call for a time sensitive matter. I got a call back immediately from Kalen and a visit from a plumber within an hour. I highly recommend this business for their scheduling, their politeness, and their expertise in setting up a new outlet box for washer/dryer. Everyone who answered the phone there was gracious and helpful. I'll definitely call them again!
Cory R.
05/01/2023 12:00:00 SA
We moved into a house with lots of plumbing issues and James from Bright Side Plumbing has helped us IMMENSELY. Service has been reliable, affordable, and high quality.
The first plumbing company we had out here (not Brightside) was for a water heater install and I had a couple issues with them. I feel like I was being gouged and the installation was missing a few finishing touches that James from Brightside noticed immediately and fixed for us.
James has also been very friendly and given great advice so that I can do some of the more simple plumbing repairs myself.
So far, we've had him out for a sump pump installation, to fix a leak in a kitchen sink, and to repair a faulty shutoff valve from our main water line.
We will keep using Bright Side for any future plumbing calls.
We recently purchased We recently purchased our home and knew from our inspection that the water heater was past it's useful life expectancy and should be replaced. Not only were the sequential 40 gallon heaters in need of replacement, but the plumbing connecting them together and to the waterlines in the home looked like it was completed as part of grade school art project.
The work that Kalen completed was not only extremely professional and functional, the aesthetics are so much better than I even thought possible when looking at the old mess. He removed both old water heaters, installed a new larger capacity single unit, replaced our pressure regulator and brought the whole system up to code. And with their warranty we don't have to worry about the hot water heater for the next 20 years. The icing on the cake was how clean and tidy the area was left when the work was finished. If we ever need any other plumbing services we will 100% use Bright Side.
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