Jack R.
05/04/2020 12:00:00 SA
My job: I had a forced water back-up for my sump pump installed.
My situation: I have a basement, with a sump pump pit, and I have a high water table, particularly in the spring.
My goal: Never to have to ever again, haul over 100 buckets of water out of my sump pump pit because of a prolonged power outage.
My actions: I researched back-up sump pump systems, and my findings were that my needs dictated that I go with a forced water system (more expensive) over a marine battery type of system. Honestly, I think everybody should go with that system, and most folks would agree. I then researched plumbing companies in my area. I looked at reviews, and I paid attention to who had both the best reviews, but were coupled with the most reviews, for obvious reasons. I found that Cumming's Plumbing excelled at both. Being the kind of guy that I am though, I called the top three plumbing companies, and based upon my conversation with Nancy, at Cummings, it was an easy decision. Nancy is smart, and the thing about her, is that she not only answers your questions, she has the unique ability to answer the questions you forget to ask. She not only knows her stuff, but she teaches you during the pleasant conversation. I can't say enough about Nancy.
The plumber: Dan is the guy who Cumming's sent to my condo to do the work. Now I'm gonna say this right out of the gate. I'm not the easiest person for a contractor to work for. I ask a lot of questions, many of them unnecessary. Dan had the patience of a kindergarten teacher with me, and my questions. More importantly, he brought with him many years of knowledge, and skill. He easily answered all of my questions as he did a terrific job installing my system. My system was not a simple job either. I needed a new water line installed to feed the system. I have a drop ceiling, and a finished basement, which are all complications to a simple installation. Dan was able to install my system, complications and all, and do it with the least amount of turmoil to my walls and ceiling. When the job was done, and Dan was gone, my basement was clean. I really can't say enough good things about Dan.
The price: The price was as competitive as any on the market, and even though there were complications, the install price that Nancy gave me on the phone, was the final price. Cumming's Plumbing did not try to tag things onto the price that was quoted over the phone. I can't say that would be the case for everyone, but I was surprised that there were no add on costs.
The conclusion: Since this work was completed, I have decided to use Cumming's to do some more work that I want done in my condo. In other words, they passed the audition, and I will not only use them exclusively for my work, and I hope there's not a lot more, but I will also recommend them to my friends...