I called their number 16 times throughout the day attempting to reach someone.
The voicemail leaves a number for emergencies, but it wasn't what I considered an emergency so I obviously didn't want to call that number.
I left multiple voicemails and someone called me around noon the next day and I told him that I called so many times that I had given up and called someone else and the man said You called ME sixteen times? I said Yes? He said You must've called the office sixteen times, I'm not there all day so it wasn't me.
Really? Why even have an office where you have no one to answer calls? Either get an answering service to relay messages to you, get a receptionist, or get the calls to the phone you keep on you.
Actually at the very least, take a half hour at the end of each day and make a stop into the office to return calls.
How else are you expected to have any business at all?
No one wants to wait a day to hear back, they're just going to move on to another business.
I ended up calling Bill Schells Electric and they have a very nice receptionist who worked with me and set me up with an appointment in the same phone call.
