Best Businesses in Virginia

We had a kitchen sink stoppage and clog in our main drain line. A service technician came to the house to diagnose what was going on. Mr. J. Bryan, the service technician came it with the utmost respect and knowledge. He not only diagnosed and fixed the issue but thoughtfully worked through some other weird problems with how our plumbing was set up. Didn't charge us an extra cent for doing so either. My wife and I could tell he took pride in his work and was more concerned about doing the job right than nickel and diming us for every little thing (unfortunately this is a lost art in the service industry -- but NOT for this company or this service technician!).

I fully endorse and recommend Awesome for your plumbing needs!

First time ever calling a plumber. And they came out the sane day! Had issue with drain flies. Came out and identified that my kitchen plumbing was installed wrong. They replaced it with an hour - and we found lots of trapped food and gunk in the pipes! Now I have better draining water - more space under my sink and No more drain flies! Great tech and reasonable price. I definitely recommend these guys.

I finally decided that a professional was needed when the pliers I used to turn off the shower each morning  was starting to get on my last nerve.  Thanks to YELP I found Don's Plumbing.  After a few missed connections he arrived, surveyed the mayhem, gave me a quote and a scheduled date.  After discussing my options I decided to not only change the fixtures in tub and sink but switch out toilet in second bathroom.  Me being the HGTV handy woman required that he provide specific measurements and he even told me which brands to buy (based on price points and quality). Fast forward to day of appointment, he arrives on schedule only to advise my son that he was ill, on his way to the doctor but wanted to reschedule.  Talk about the personal touch!  He then called me to let me know that he had taken a look at my purchases and would be there two days later to complete the work.  Impressive work in both bathroom and will definitely be my go to plumber from now on.

I'm writing this review as I wait for my bubble bath!

Thanks to Don's Plumbing the pliers are back in the toolbox.

If you need a plumber I HIGHLY recommend this place. They were  able to complete the job in a timely manner, had a fair quote and I'm beyond impressed with how the repairs turned out. 10/10 would recommend. My technician was very knowledgeable and made sure I understood what was happening the entire time. 10/10 would recommend.

Tony is SUPER professional and he has a no nonsense approach to helping you out. Being a home owner your constantly faced with the probability you will pick the wrong person for the job. Let me assure you, this is not the case with him. He had my issues fixed in 20 minutes and put in extra parts to assure the problem wouldn't happen again for years to come. If any one of my friends asks about a good plumber,  Tony is at the top of my list!

Avoid this this company at all costs! Awful, awful work--show up late (if they show up), don't communicate whatsoever, can't do drywall if their lives depended on it and then leave a mess for you to clean up after they leave. Do yourself a favor and call actual professionals to get any work done on your property.

Mike and Emily are absolutely amazing! I love their customer service! Very professional and sweet! Would totally recommend this service to others!

This guy is very rude and a rip off artist.  He charged me $700 for changing a fan capacitor in my A/C and replaced the wire ends that hooked to it, he charged me for a bunch of stuff he didn't do, and I had to have another company come out and rework his work where he used the wrong wire connectors and the A/C only worked two days before the wire connectors he used fell off.  Then he had 100 excuses why he doesn't guarantee his work. Don't trust anything this guy says . He should not be allowed to touch anything on an A/C.  He could have burnt down my house. He is just looking to gouge who ever he does work for, BEWARE!!!!!.

I wish I had read the other review under ET Lawson Contractors to save myself aggravation and time. This company apparently has a communication problem. I spoke with Mertle today explaining I'd like to get a bid on an out of service 18 yr old heat pump for replacement. When also explaining I wouldn't be there (out of state) but the realtor would and that if we selected ET Lawson we'd like the work to start on our closing date of 1 June, he just said they had plenty of customers now and didn't want to waste his time. I guess if this company has the luxury of just maintaining the status quo you might want to look elsewhere first. Steer clear of ET Lawson.

UPDATE: A day or two after posting the review below, the owner of Aul Plumbing texted me finally...but it was to say he never picked up the call, that he was closed over the weekend and that was why nobody responded to my calls and texts. He finished his text with a threat of a slander lawsuit if I didn't take down my review post from Yelp. You can see I DID NOT remove my review.

We have just moved into a home that was inspected ahead of time and plumbing issues were not found. However, one week after we moved in, the entire plumbing system backed up and flooded the master bathroom. We cleaned it up and called our home warranty company for a plumber in the middle of COVID-19 and over the Easter weekend. Aul Plumbing picked up the call, but over the next 18 hours would not return any phone calls to us or to the warranty company that they responded to. Now here we are, waiting with no way to use any of our facilities and having to go to a 7-Eleven in the middle of the night just to use their bathroom. The home warranty company tried again to reach Aul Plumbing and there was no response. They had to find us another plumber who now cannot come out until the third day. So we will have been without the ability to use a shower or a toilet in our house for going on 36 hours by the time someone arrives.

You can be sure that we advised First American home warranty to drop Aul Plumbing from their list of contractors due to the fact that they have been completely unresponsive and if I could give them zero stars at this point I would.

I can't believe that any circumstance would warrant this level of unresponsiveness. If there was a death in the company or something like that, there should be someone on staff who would at least be able to answer calls and let people know that there was an emergency that they could not return the calls and advise their customers to find other means of repair for their plumbing emergencies.

Take a warning from our fiasco and don't use Aul Plumbing if you have any kind of plumbing need.