Best Businesses in Virginia

One word, excellent.  Called and explained that I had an issue with the plumbing under kitchen sink and that I was leaving in the next day for a week so I needed to get it fixed.  BJ scheduled the call the same day and promptly arrived as specified.  He assessed the situation and gave us a reasonable estimate that included parts and labor with completion THE SAME DAY.  He fixed the leak and he repaired issues with the toilet.  He even took care of a couple if unforeseen issues without hesitation.  Very impressed with his honesty and ethic.  We are happy to have found a good plumber in the area.

We had a wonderful experience with Cool Breeze Heating and A/C today. Our  A/C stopped working and I called and spoke to Pedro and he came out that very same day with a smile and eager to help with no intentions of being unfair or upselling,
The technician, who also happened to be the owner of the company came within the hour like he said he would. He did an assessment, replaced a part, and checked our Freon level and added freon in less than 2 hours!

The price was very reasonable and he was very kind, honest and informative. I feel VERY comfortable going though this company in the future for our heating and cooling needs! We will be using him again in the future.

This company is excellent! A couple of years ago, they were involved with a major renovation on our house and did a wonderful job (a BIG thanks, Greg)! So we called them again to service our AC unit and a plumbing issue in our bathroom. They sent Tyler, who was wonderful! He took care of both issues efficiently and professionally! He was very proficient at his job and very friendly and tolerant of hovering homeowners! We highly recommend them to anyone needing plumbing or HVAC work and will definitely use them again!

Very responsive. Very professional. He was very thorough and honest about what my plumbing issue was, what the good version of the solution might be, and how expensive the bad solution might end up being after he opened things up. Would be the first call I make the next time I have a plumbing issue around the house.

We needed a plumber over the weekend and well, I picked this company by the name on their van. As it turns out, it's the owners last name. When I was quoted the weekend emergency rates, I decided to wait and have them come out Monday,because we have a perfectly good bathroom at the other end of the house.

Well, after some confusion,the plumber came out to help, examined my house. Told me what needed to be done. Do I think they are expensive? I don't know, never had to use one before this year. Would I use them again? Sure. Why? Because Mat, the plumber came to my house, listened to what I had to say, walked and examined everything. Then came to a conclusion and thoroughly thought about how to solve the problem before telling me what he thought he should do.

That's the main reason I would use them again. He was respectful of me, he listened and came to a reasonable conclusion. I wouldn't hesitate to use them again.

Amazing business! Called about a broken valve and they came out same day and arrived even earlier than expected, Chris and griff came and were fast, thorough, and did a fantastic job for a good price. Very professional, will definitely use them ag

I've come to update my review from 4 days ago and as you can see from my stars, total opposite experience. One of the owners, Chandler reached out about my previous experience and apologized on behalf of everyone I dealt with.  He refunded my $89 and offered to have a tech come out to put my new thermostat free of charge. Jack and Matt came out during the designated window. The first thing Jack said was I read the review, you don't need to explain  They actually found out that a cord was broken somehow, which is why my AC unit was not getting power. So it was not my thermostat, as the previous tech had stated. I went ahead and had them install the new thermostat since I had it there already. They did everything free of charge. They also cleaned up after themselves. They accidentally took my old thermostat with them, but that's in the process of being brought back. They got my AC working again and my new thermostat hooked up properly. I'm impressed with the action Chandler took and how the situation was dealt with. They were 100% opposite of what I previously dealt with and these guys are the reason I will continue using Buds and will suggest using Buds to my friends and family. Thanks for everything!

I called yesterday because my garbage disposal decided to be nasty and give up in a bad way. They came right out this morning and got a new one on and everything back to normal quick. Great price, great guys. Walt is awesome. Thank you!!

What a horrible company. The guy was late, smelled like booze and got dirt on my carpet. Just told him to beat it and when I called the company to offer feedback no one really seemed to care. Never again and you should look elsewhere for your plumbing needs.

RUN!!!!   Had same experience.  Took my $100 and did absolutely nothing to address my situation.  Gave me wrong info and lied.  Had to end up calling another company outside of my home warranty company to fix my plumbing issues the same way patriot said it couldn't be done.  Don't waste your time or money with these people.

Not even sure where to begin about this merry band of idiots! Perhaps the plumbing part of their name is true but the cooling part is a flat out lie! Of the three technician's that have so far been out to fix my HVAC unit, not one has had a clue how to actually fix one. First it was low coolant which was topped off and after a week it stopped working. Next visit was to top off again but adding sealant this time. Again after a week the unit stopped working. The next diagnosis was hole in the coil too large for the sealant to plug. Would have thought that should have been found on the first through inspection they proudly bragged about providing for me but I digress! My unit was replaced 3 years ago so the coil was under warranty but would take two weeks to get it. The install  however required code upgrades that were not covered. I had to pay these clowns $635 to change out the coil! This all took place on Tuesday and now it's Sunday and my HVAC unit is not working again!!! My relationship started with Bell Cow thru my home warranty company Old Republic. I am now locked in with these guys till my problem is solved or pay out of pocket to hire a real HVAC company! I am now waiting for a call to schedule my next day off from work, which will now amount to a full week of my vacation time wasted, so I can let someone else try and fix my unit! Buyer beware doesn't even begin to cover this fiasco with both Bell Cow and Old Republic Home Warranty. Rest assured my warranty will be moved elsewhere after this and my lawyer will be called if this isn't the last Bell Cow visit to my home. Zero stars would be too many for this company! Stay, no RUN away!

What a terrible experience and a HUGE rip off! DO NOT HIRE!

A neighbor recommended this company and when I called the man was very friendly and assured me that someone would come out to my home to take a look at a leaking supply valve on my toilet. I asked for someone to call me before they came out to my home so I could make sure to be there.

A few hours later I receive a call. It was a different person and he said he was at my home and I said I was 5 minutes away and to please wait there. When I got home, the guy had parked in my driveway and I thought that was a little rude but whatever, I parked on the street and asked the young man how he was doing that day, he replied with, Oh, I just wish this day was already over. It was about 1 p.m. and that's just something you don't tell a customer.

He went to look at the toilet and I told him that the valve probably needs to be replaced and he said he'd look at it. It took him no more than 5 minutes and he came out and said the bolt just needed to be tightened. I said that my husband had done that before he left on deployment and that we're pretty sure the valve needs to be replaced - it's old. His response was that the tightening of the bolt should do it but he agreed it did need to be replaced, just not today but to call them back when it does. WHAT?! So I have to wait until water just rushes out and floods my bathroom and then call them?! I asked him how much I owed him for tightening a bolt - $90 for the hour. I told him it wasn't even an hour and he said he had to charge me the hour.

I didn't have a check so I was charged 5% extra and when the young man was charging me he had zero idea how much 5% of $90 was for the total so I had to do the simple math for him. I joked that this was an expensive lesson for me to learn and he replied with, I've had even more expensive lessons - like $2,000 expensive - I'll never make those mistakes again. OK. What?! Did he commit some kind of crime?! I'm not sure I'd be throwing that info out but then I also thought this guy might be some petty criminal and I've just let him into my home.

I then called the owner and told him how excessive a cost it was for such little work and time and he graciously (sarcasm) removed the 5% charge. I also told him the valve really needed to get replaced but he said he would come out again and I said not if he is going to charge me again when it should have been done that same day.

I let my husband know what happened and he decided to call him from his deployment station and Mr. Barnett assured my husband that he would replace it at no cost and would come by the house at the end of the week. Well, the end of the week came and went and no valve replaced and no word from Barnett. I did call him and he must have my number flagged because there was no answer. I left a message and I received no call back or text.

What type of company is this guy running? The previous review is evidence that this guy is probably doing more stealing and lying than actual plumbing work. I would not recommend this business to anyone and would give it ZERO STARS because he's not worth even one.