Best Plumbing Services in Georgia

Hmmm.

Customer service: I believe that I was talking to Reggie, but I wasn't sure if it was a secretary or something. They respond really quickly, so that was comforting. I requested a quote, and they gave a quote on the lower end and higher end. The appointment was confirmed with a 12-2 range. That was fair. However, I ended up receiving a more specified time of 1pm later. That's the time I made sure to be home for the appointment.

I received a text at around 10am asking if they could come earlier, but I responded saying I wasn't there. I raced in traffic to get home at 1pm for the appointment, and after 15 minutes after the confirmed time, I texted them asking if they were still coming. They told me that they went to another client since they couldn't come to me earlier and that they'd be there closer to 2. Very unprofessional. If you provide a range, and then send an actual time, don't try to rely on the range later because it's more convenient for you. If you do, at least inform the customer. Had I not had anything else to do, I wouldn't have cared, but I fit this appointment into my work schedule, so I was pretty perturbed. Since they were already late without notice, I couldn't trust that they'd make it at 2pm. I ended up telling them not to come and made an appointment with another company that has amazing reviews.

Would I recommend? No. But I do recommend Plumbing Express. They're very reliable!
Will I use them again? No.

Same day service for a broken A/C unit that is 14 yrs old! We were thrilled and so happy since it happened on a HOT day! Jonathan fixed our system. He was incredibly personable, incredibly knowledgeable and thorough with his work! He made sure we saw the issue/status before and after it was corrected. Didn't try to ridiculously upsell us like the last A/C repair company did. We signed up for annual maintenance checks so we can plan any work or a new system versus freak out when something goes wrong.

The young lady that scheduled my service as well as the technician were very professional! He installed my garbage disposal in an adequate time, made sure it was operable and explain my warranty! I will definitely do business with them again

came out on day contacted. professional service. explained my options. gave estimates. completed the job & then even text me a follow up recommendation. I will keep their number.

Ken has helped me several times. He beat every estimate to replace a broken water line in my front yard on Christmas Eve years ago. Since then he has installed my two water heaters, changed my faucets, and helped friends with minor issues. If he can work you into his schedule, use him.

Out toilet broke and another just was aging so I needed someone to replace both of them. I contacted Steve's Handy and with a few texts and a photo he came ready to do the job.

Far faster than anticipated he and his team quickly and neatly removed my old toilets, installed the new and had us up and running!

Friendly and great service, even saved me from buying and using unnecessary extras!

Would use again!

Professional, dependable, cordial and all at a reasonable price.  Scott came out and fixed our leaking Roman bath faucet.  I was impressed by his workmanship.  I highly recommend Plumbers United!

Peter was quick to respond to my inquiry when we discovered a challenging leak in our bathroom. He arranged a time for the following morning, was on time, and quickly diagnosed our issue. He took the time to educate us on the issues and needed repairs and did a great job for a great price. I think Pete & Smart Plumbing will be our go to plumber from now on!

I want to give a shoutout to Tom and his wife for always going above and beyond for my mom.  On Christmas Eve day when everyone was having issues with the cold her water heater went out.  Tom came and installed a new water heater and several hours later her furnace went out and Tom came back to check to make sure it wasn't because of his installation (it wasn't) and called another individual to help her furnace work.  I am forever grateful for his help and knowledge.  Without his help, her house would not be livable.

Fast, courteous service. Very knowledgable and helpful. Plumbing repairs can be very expensive. Their techs are very good about helping you find a solution.

Replaced sump pump same day with a top quality pump for a reasonable and competitive price.

Keep up the good work!

Our AC wasn't working (and it was 90 degrees in Atlanta) - Chris Goldston came out from Casteel, accessed the situation, worked really quickly to get it taken care of (it was clogged and our float switch? was engaged). He flushed the lines, took pictures inside and out for me, of him flushing it, and was in/out in 20 minutes. Our AC is on and it is nice and cool!!

I called these horrid people three times and they assured me that a technician would call me before midnight.   The fact that I explained that I was suffering in humidity and heat around 92 degrees with an infant did not phase these evil people.  After the third call to see when I could expect the technician to arrive the chit on the phone informs me that she neither has recollection nor record concerning any of my three lengthy calls made during the day.  Then this twit informs me that no one can service my unit until tomorrow as my infant lays wheezing and sweating in the massive heat.  There is a special place reserved in Hades for fools like these!  Hopefully, you will enjoy the burn more than we did before packing our belongings and heading to the nearest hotel for the night.  The BBB will hear from me and I assure you that they will have record of my many calls.

I like many of us who have a leak didn't realize until my water bill came and eventually confirmed with the water company. I called Plumbers unlimited who at first seemed very professional. I called and spoke with a woman named Robin and told her my issue of having a leak in my yard with water running down my driveway. She said no problem and we set up an appointment after being quoted $350 for the job prior to seeing it. Either way, I just wanted my pipe fixed so I can have a normal water bill. She set the appointment and told me that they would come out the next day between  10 am and 2pm. Which means I had to stay home from work in order to be here when they arrived. After waiting around all day for a phone call to let me know that they are enroute, I get a call at 1:19 pm, telling me that they won't be able to send anyone out to my home because they have previous appointments and that they earliest she could send someone out is early the following week. After making an appointment the day before, calling off from work(money I missed out on), and receiving a call almost 45 mins of the deadline of them supposing to be at my home, she tells me she can't someone out until the next week. This is a perfect example of bad business. She's the one that set the appointment. I the consumer can only set an appointment based on their company's availability. So here I am, not only missing out on working, sat around all day waiting for them to come but I also have to call another company to come out and fix the problem. If this is how they treat their costumers, then I don't want their business anyway. I have to turn the water back off and set up another appointment with another company. Plumbers United will never receive my business again and if they are in good standing with the BBB, I don't see how with treating the customers like this.