Description
Mr. Rooter® Plumbing of Lexington, KY is your courteous Plumbing Professional with over 50 years of experience handling residential and commercial plumbing services. Our experts are licensed, insured, and ready to handle any job. We offer a wide range of residential and commercial services from drain cleaning, full sewer and water line replacements, and emergency plumbing. So whether you need help with fruit flies in the bathroom, have a clogged toilet, or need a P-trap replaced to stop gas from entering your home, we've got you covered. Enjoy our flat-rate pricing with no overtime billing and our Neighborly Done Right Promise™. If it's not done right - we'll make it right. Guaranteed. Schedule today for your courteous plumber.
HISTORY
Established in 1970.
Since the original Mr. Rooter was founded in 1970, the company has remained committed to a set of core values that are rooted in performing quality work at honest prices. Nearly half a century later, the original Mr. Rooter business is still servicing homes and businesses in and around Oklahoma City. It's still independently owned and operated with strong ties to the community that made it all possible.
ABOUT BUSINESS OWNER
David is a graduate of Laurel Technical College, and has been in the plumbing business since 1998, married for 14 years to Lora Napier and they have four daughters. Amber Napier 22, Presley Napier age 8, Madelyn Napier age 2 and Alaina Napier their little Miracle age 1. They have been very blessed in business, surrounded by great employees and customers.
SERVICES
Reviews
we had some water leaking in our crawlspace and wanted to figure out what was going on. they came out quick and walked us through everything that was going on they were very thorough with us showed us pictures of what was wrong. and then proceeded to come out every single day until our project was finished. everyone who came out was very professional and polite. had an excellent experience with these guys. estimate was right on with what we paid at the end and there were no hidden costs or surprises. 10 out of 10 would recommend these guys for your plumbing needs.
Had an emergency and called Mr. Rooter at 11:00pm. They sent a technician straight out with no after hours service charge! He did an awesome job! I highly recommend Mr. Rooter Plumbing for any plumbing needs!
Looking Out For The City ..
6/13/2013
Phenomenal..what else more is there to say? I would say this business is great, but it is also the WORKERS that make the business what it is. This is why I am giving this business an awesome review and even the service technician that came over today.
Please....please...please...if you need to look for a technician from this business, ask for Codey. The guy is a prime example of going above and beyond. Don't take my word for it, have him help you out. HE IS THE REAL DEAL!!
Anytime I have had a plumbing problem, they have been my go-to plumbers. Lane Robinson is very thorough and very knowledgeable. They don't overcharge.
Shane came to our house to fix a stopped up tub. He warned me this job could be bigger than it seemed. He worked on it for a quite a long time and eventually got the leak fixed. A young guy, but very knowledgeable, professional, polite and helpful. I definitely recommend this company and Shane if you ever need this type of work done.
William B.
01/01/2018 12:00:00 SA
Should really be called Mr Rooter Plumbing of Richmond since that is where their office is actually located. Called them today because I found a ton of water coming through the ceiling in our basement. They wanted to charge us $200 just to drive here, then charge their normal diagnostic fee, then charge us whatever additional it would be for parts/labor. Considering they advertise as being a Lexington based company I would expect that any/all travel charges would be based on a location in Lexington. Not sure about others, but I definitely am not ok with spending $200 to have someone drive 30 miles. Guess the whole Mr Appliance, Mr Electric, & Mr Rooter discount membership isn't worth it after all (no discount on that $200 fee either). If it weren't for the fact that the current administration is hell bent on destroying the government I'd consider filing a truth in advertising complaint.
Very rarely do I take the time to review a business that I have encountered, and if I do it's usually because it was such a bad experience that I think others should be warned. I'd just accepted that really good customer service had become a thing of the past. Imagine how delighted I was to meet Trevor with Mr Rooter of Lexington! From the initial greeting and covering of shoes before entering your home, to the complete and thorough explanations of problem and available solutions, he was completely professional all the way through. From cost breakdown, product warranties, and potential problems later on, you are well informed about your options and their costs. Allowing you to make the best decision for your situation. Honest and knowledgeable recommendations on brands and materials, not just an upsale hype trying to raise their profit. Very respectful, and polite young man. We'll be using him for any plumbing problems we may have in the future! If you're smart, you'll do the same!
Paige M.
02/05/2017 12:00:00 SA
Professional, expensive and available all the time! My experience with the technician was exemplary but I was never given a receipt. When I called to ask why, I was told that I would have to wait a couple of days which was inconvenient. If you have other options go with them but for 'round the clock service.... they'll do just fine
These guys are not the fastest responders nor the cheapest company in the area, their technicals are friendly enough but upper management really lack integrity of small business owners. If they mess up on a fix they will never accept fault, and come back with aggressive comments. They did not put the flow cap back on under the crawl space of our pipes and put our whole family in danger of methane gas for 3 weeks. I would recommend calling other local companies that will respond faster, do a better job and much much cheaper.
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