Very poor service from start to finish. My wife called on Monday to schedule for Wednesday afternoon. We finally called them at 4:30 Wednesday to see if they we coming. We were told oops, I didn't get you on the schedule. Ok, so rescedule for Thursday, typical sometime between 1 and 5 scheduling. They show up at 3:30 and decide at 4:30 they can't finish the job that day because it's too humid, the glue won't dry. I can't believe this is the first humid basement they've come across so I don't know why that wasn't factored into their timing. The owner said he'd be back right after lunch the next day, Friday. I had to call them again at 4PM on Friday, only to be told he was in Wichita and would be on his way to our house soon. Finally at 5:30 Friday, after 3 days of dealing with them, the work was done. Ruined our plans for the afternoon with our daughter who was in town. Then, we had to clean up the mess he left behind when he rushed out the door with our check in hand. I can't suggest this company to anyone. I just hope the work he did holds up.