Absolutely great company. We called more than a few plumbers who couldn't fit a simple drain snake into their schedule, meanwhile an hour after calling Optimum I had a technician at my door. Mike, the tech was honest, professional, and knowledgeable as well as being, BY FAR, the most competitively priced. He was done in 15 minutes. I won't be calling any other plumbers from this day forward. They've earned my business.