Hardcastle Heating & Air

Charged me 4400 to repair my hvac and it still doesnt work. Other companies quoted me 4000 for a new unit installed. How does a repair cost more than a new unit? They also threatened to take my equipment back from both owners.

We were referred to Hardcastle by friends near Deckers.  What a great referral.  We had a bunch of jobs that needed to be done: installing a few bathroom sinks and a kitchen sink; adding a water line for a fridge; and replacing our whole house shutoff.  They arrived on time, went through everything with us, the pricing was more than fair.  When they finished, Tom made a point of wiping down our floors since the weather outside was bad.  I would whole heartedly recommend anyone to Hardcastle.

Paul and Chris quickly replaced our failing hot water heater. We never expected such world-class service in our small town. Both professional, friendly and honest. We will be using Hardcastle for all heating/ and maintenance needs.

I just had my gas furnace and hot water heater replaced today by Hardcastle Heating & Air - The King of Comfort. Everything went absolutely perfect. First I had Tyler come by to assess what I may need and how much it would cost. They were able to schedule me within just a couple of days and they came by yesterday to rip out the old furnace and the old hot water heater in order to get a head start before today which was the scheduled install day, and  was done before noon. I had the pleasure of meeting Joe Callegari, a third generation HVAC technician from Long Island, New York. He moved to great state of Colorado in search of cleaner air and open spaces. He enjoys hiking, art, target shooting and action sports. Very  professional and very knowledgeable! He made what might have seemed impossible to which turned into a perfect install!
Also assisting Joe was Reggie Gladney who is from
Nashville, TN.
These technicians make an excellent team, and took extreme care in cleaning up and making sure everything is in perfect operating order. I highly recommend HardCastle and these two technicians!

I have to give Hardcastle a great review for scheduling quickly and getting work done for a better price than I was able to get elsewhere.

On a Thursday night I discovered my 16 yo hot water heater sprung a leak.  I called Hardcastle Home Services first thing Friday morning and they were able to schedule Kyle to come out that afternoon to give me an estimate.  He confirmed the hot water heater needed to be replaced and the new installation would be brought up to code.  Kyle made several calls and was able to schedule Travis to come up Saturday for the install which was great since ALL the water to the house had to be shut OFF!
Saturday morning Travis called to let me know he was on his way.  Within a couple of hours the old hot water heater was pulled out (and he took it with him for disposal ) and a new Rheem hot water heater rated for my altitude was installed.  I couldn't have been more pleased!
Highly RECOMMEND Hardcastle Home Services!!

When our furnace broke Hardcastle Heating and Air was able to come out and give us a quote and complete the job within the week. It is completely family owned and operated. Chris handles all the books and scheduling. She was so helpful and kind. Paul came out and gave us the estimate and helped us understand what our house needed and educated us since both my husband and I are not HVAC experts. Paul was extremely knowledgable and professional. We have two small children who take naps and never once was our day disturbed. The work site was clean and organized and Paul was beyond curtious as to not leave any mess in our house during or after the job. The Hardcastle's have our business! We will be using them again for repair on our AC unit this coming summer.

The office was very good about communicating as my appointment had to be rescheduled several times. I needed a heater repair in August because I was moving and they had to schedule around A/C work. We did get it done in time though. The repair was simple but it took a while for the part to come in so they gave me a discount on service and repair price. They did not try to talk me into repairs that I didn't need and tried the simplest fix first, which was all i needed. They were very honest with me about the repair and what I needed.

Thanks to Travis!!!! He was prompt, helpful, professional, knowledgeable and.....kind.

It's Friday night, my tenant calls me and lets me know the furnace isn't staying on. I drive up to Cripple Creek to trouble shoot the issue. I get it working temporarily, but the unit is malfunctioning by the next morning. I call Hardcastle Saturday morning and talk to Chris, she is extremely helpful and makes sure she gets someone sent up to the unit even though they're off on Saturdays. Gerald, the tech, shows up to the unit and immediately identifies the problem that I had missed. Fixes, cleans, and replaces the filter on the unit. Tenant is happy, I am happy, the bill was less than expected. They didn't try to sell me a new furnace or overcharge at all. I'm so relieved that I found a heating business so easy to work with that services my rentals in Cripple Creek. I give them my highest recommendation and it should be noted that I rarely ever write reviews. Thank you Chris and Gerald, you turned a tough situation into a non issue.

A few months ago we had a new counter and sink installed, which required the assistance of Tomas and David at Hardcastle Plumbing since we went from two sinks to one sink. Tom and David are incredibly capable plumbers.  They had to remove most of the plumbing under the sink and replace it with new plumbing, which they did and we haven't had a bit of trouble whatsoever.  

We have used Hardcastle heating and plumbing department not long after we moved here and the guys and office have been super.  They accommodated us when our pipes froze one year and did the job ASAP and we haven't had any trouble since then.  

I would refer this company and the guys to anyone and everyone.  Thank you  everyone at Hardcastle Heating and Plumbing - its great to know that if you have an emergency you all are there to make a nasty situation a bit better.

I can't say enough good things about this business and their people. Responsive, polite, capable and just a couple of sweethearts. Highly recommend this business to anyone needing help.

Hardcastle was friendly, honest, affordable, and efficient. They came in a little under what they quoted and finished the AC install within the promised timeframe. I really enjoyed working with them and recommend their services.

Hardcastle also graciously and efficiently helped troubleshoot and fix a problem with our air system that was not related to their install. About a month after the AC was installed, our upstairs wasn't getting much air. They came out, diagnosed the problem as being duct related, and quickly fixed the problem for no charge. This was such a kind gesture - we will definitely have loyalty to Hardcastle for all heating and cooling needs in the future!

Totally satisfied.  Hardcastle replaced our boiler and water heater.  Raoul was ;prompt, did what he was supposed to do, cleaned up after the installation and then took us into the utility room to explain how it was all installed.  Then when we had a bit of trouble 2 months later, he came back, fixed it and we weren't charged. Previous to the installation, we had problems with our old boiler and the fixed it to get us thru the rest of the winter.

Without a doubt the best company to choose!   They are reputable, honest and know how to resolve your issue.   I have used them a couple of times and feel confident in their diagnosis of the problem I have with my furnace  and AC.   Their rates are incredible!!
Their customer service is A+++.   I highly recommend you give them a try the next time you have an issue!