Vern's Heating & Air Conditioning

I have had nothing but good experiences with Vern's. I've used them for plumbing issues and for my AC. This summer my AC was blowing warm air and we were miserable. Within 4 hours my AC was up and running and at a very reasonable price. Since then, I've had them out for plugged toilets, leaky faucets, dryer vent and duct cleanings. Each time the serviceman has indicated that I still had time left on the minimum 1 hour I'm paying for and if there's anything he can look at he's happy to do so. I took him up on it and got my faucet screen replaced for a few bucks.  Highly recommend Vern's.

In regards to your offer to do the job for free, that ship has sailed.  Had you made any attempt to contact me yesterday or even this morning, it would have been a different story.  You obviously waited until after my review before making that decision.  In the meantime, we have contracted with another service provider to do the job and I intend to keep that commitment.  I do not nor did I ever expect free service, but I do expect competent, professional service.  In reference to the 50 years of service, that was your dad's business experience.  If you expect to make it another 50 years you would do well to follow his example.  As harsh as this sounds, please don't try to contact me again.  I stand by my original review.  Thank you

We had just bought  a home in this area and our air conditioning went out. I called several places and those that did answer their phones gave me a 3-5 day time line in 100 degree heat.  Read a few reviews online and decided to call Vern's based on their reviews. I called at 2pm in the afternoon thinking there would be no way I would get any help for the next couple of days, Someone answered my call on the first try and they scheduled something for the next day. I got a call back 5 minutes later saying that they had someone finish a job and could be on their way to my house in the next 30 minutes. It is now 4:45 pm and I have cold air!!! Thank you so much for being so prompt and coming through. I have an elderly mother who I was going to have to find other accommodations for due to the heat, but now we are all happy at home. Thanks again!!!

A small DIY project quickly spiraled out of my comfort zone , so we called Vern's Plumbing,they said here between noon and 4 pm, called at 2:15 said about 45 minutes and he was right at that . Looked at the problem, said no problem and proceeded to fix it. Done right at one hour with a very reasonable bill and nice clean work by Raul! Thanks Vern's  definitely will recommend or use again!

The more information I have about replacing a water heater installing the stand and bringing it up to code the more I am angry. Even the city inspector told me it was $1,000 2 $1,500 job and I paid 3000. I really feel ripped off. Being an older single woman is truly a red flag for those who want to take advantage.

Woke up to a clogged sewage line. Called at 730am, had a same day appointment from 8-12. Technician called before arrival, was here at 9am and was finished by 10am. Decent prices. I was also given an estimate on replacing my water heater tank (I mentioned it was leaking) and they could have that replaced as soon as Monday. Will definitely do business with you again. Thanks for your excellent customer service, completion of work from start to finish, and your great technician!

(Plumbing)Vern's plumbing & heating is an awesome company, I have delt with this company on 4 occasions. When you call them there is always someone there to answer the phone. They are reasonably priced, not cheap, but not expensive. They come when they say they are going to come. They get right to business when they arrive. They fix what they say there going to fix! I have delt with Rodney on three of four times I have used Vern's plumbing. He is an awesome guy he knows what he's doing, he can fix anything from commercial plumbing problems to residential. They have been to my restaurant 3 times, fixed my restaurant issues At the restaurant. I was referred by a friend and I would recommend this company to anyone with high regards. If you are looking for a company that knows there stuff, this is the company.

Do not do business with them. I wold give them 0 stars if I could. They are so shady. They do work without you approving it and then expect you to pay for it right then and there. Send you threatening letters saying they'll take a lean out on your property for not being able to pay them at that exact time for work you didn't approve. If they would've given me a price then me approve the work it they would've got paid at that exact moment. But, checking my AC then handing me a bill for $500 without my approval for them fixing it was unacceptable. Their workers are completely unprofessional also. They ended up getting paid. We told them we would pay them on a certain date but they harassed me everyday about it with phone calls at least 3-4 times a day. If I tell you I'm gonna pay you I'm gonna pay you. Don't harass me about it. Avoid this company at all costs.

My review is overdue! With the recent storms, we had some flooding. They came in a timely manner. I thought it was going to be a huge deal but they were able to clear the blockage before any major damage was done. And the cost was reasonable. Raul, thanks for coming out in the storm.

The more information I have about replacing a water heater installing the stand and bringing it up to code the more I am angry. Even the city inspector told me it was $1,000 2 $1,500 job and I paid 3000. I really feel ripped off. Being an older single woman is truly a red flag for those who want to take advantage.

Rude and inconsiderate and did not want to install AC in my home. Whatever your loss!

My air conditioner started blowing warm air. Fast, efficient and fair. Alex provided Excellent service. I would definitely use them again although I hope I don't have to.

Verns did answer phone and sent someone to house the same day.  That was the only positive to my experience with them.  I called to have A/C serviced for summer using their special offer even though the system was working fine.  They claimed I needed more freon which they inserted.  Then they said my system needed a new fan motor in which they quoted me a price.  Since the system was only about 4 years old, I called to see if it was covered under my warranty.  The installation company came out and said I had too much freon which they adjusted and it works fine.
However, while Vern's was servicing my system, they broke a pipe in two places from the roof to the sewer line.  I had to call a good plumbing company to fix leak.  The leak cause water damage to the carpet in two rooms.  As a result, we had to get new flooring that has cost us over $2500.
This was not what I expected when I called Verns.  Too bad they didn't do anything to help with our expenses.  I would never recommend this company to anyone.  What a shame.

I cannot believe how rudely we were treated, I am completely baffled. It almost  seemed like they didn't want our business.   They were saying they couldn't change the disposal because my husband called and not our landlord.  So I gave them her number, I offered to have them call her, my husband offered to pay and have it taken out of our rent, the tech just kept radioing back with the same lady over and over.  My husbands last understanding was that the technician was going to stay till we could get a credit card on file so that we wouldn't be stuck with a leaky disposal all night.  When the technician handed me back my phone he said, sorry, I gotta go.  The office is pressuring me.  What?!  So I had my husband call back and in the process of saying that it was not communicated clearly who had to be authorized to pay, the lady at the office said, Well maybe you should go somewhere else.  And HUNG UP on him!  We are not being rude or shady or lying about anything, maybe a little bit frustrated with poor communication and REALLY poor customer service, but that is NOT okay.  My husband had to call back again and talk to someone else.  And even thought they admitted that it is unacceptable for her to hang up on us, they made no efforts to rectify the situation.  (As a side note, when they called to confirm that someone was on their way, the man said, to fix the clogged toilet.  And I had to remind him it was actually a clogged sink and leaky disposal.  Then when the tech got here, he acted like he hadn't heard anything about it being leaky)  There are enough disappointments in life, situations like this should not be one of them.  I've never had such poor customer service that I have felt it necessary to come write a review about it.  So sad.

Great service! I called them when my toilet started leaking and they were able to come out the same day. The people in the office were very friendly and the plumber they sent was very respectful and worked quickly. Highly recommend this company!

I have an office in Fresno and this morning our toilet and drains stopped working. We called Vern's for help. Darren was out here in an hour and less than an hour later, everything was working fine.

We used Vern's about 3 years ago and were happy then, too.

Darren came out today and was polite, helpful and got right to work. You can't ask for more than that!

A small DIY project quickly spiraled out of my comfort zone , so we called Vern's Plumbing,they said here between noon and 4 pm, called at 2:15 said about 45 minutes and he was right at that . Looked at the problem, said no problem and proceeded to fix it. Done right at one hour with a very reasonable bill and nice clean work by Raul! Thanks Vern's  definitely will recommend or use again!

So our front bathroom is connected with the back bathroom and the back bathroom is the one that gets extremely flooded. I'm not sure why my mom keeps calling this place when they tell us the same freaking thing over and over and over again. We used liquid plumber to help with the back up, and it helps for a while then the problem seems to reoccur every month so we call this place, and all we hear from them when they come by is we can't do anything about your plumbing now, since it's not clogged, your shower isnt backing up, and  everything seems fine. Well hello, it's fixed for right now because we used liquid plumber. You act like we are going to wait for you to come and not take showers and not go on with our daily lives.

They are supposed to know what exactly is going on and/or give us a few options to fix our problem. Not just throw your hands in the air and wave them like your just don't care. (Yes I realize that is part of a song)

Anyways, I'm finding somewhere else to go, I told my mom stop calling this place a long time ago.

When it comes to writing reviews I am a little harsh on a company that provides   poor service yet sincere and honest when a company does an outstanding job.

My wife had complained for months about our water pressure being to low and water taking way to long to heat up in the kitchen sink and washing machine. We thought it was our water heater that needed replacement since it was 15 years old. It was priced at $1500.00 to replace.  I called Verns Plumping, spoke to Rod who said he would come out and check other areas first before replacing the water heater. Rod arrived, check the hoses on the washing machine, found sand in the lines and in the pipes in sink. Within 45 minutes, not only were we receiving hot water quickly but the water pressure was great. Rod checked the water heater and said it was fine.The cost of this service was only $99.00. Thanks Verns Plumping and Rod for the honesty and great service. You will be our go to plumbing guys from now on.

Quick response and resonable prices, I had them work on my A/C unit in Fresno, they responded in less then an hour and fixed the issue quickly. Will use their expertise again.

I had a problem with my A/C unit in my townhouse. It was blowing room temp air.  Gave Verns a call and they were able to have one of their techs out to my place within about 90 mins of my call. Their tech was courteous, professional and was able to determine within 15 minutes of arrival the problem and had it up and running within the hour. I highly recommend them and would definitely use them again myself.

I'm posting this to caution others--zero star

DO NOT use this business. A tech was diagnosing my AC for 2.5hrs playing with the wires and screws. They charge like $75/h. And then the old part needs to be replaced but not in stock--understandable. I told them I couldn't wait. So I had a different company come out they were up on the roof no longer than 10 MINUTES and diagnosed the same problem. What an effin' joke! The second company's replacement part was also tremendously cheaper and available compared to Vern's.

(Plumbing)Vern's plumbing & heating is an awesome company, I have delt with this company on 4 occasions. When you call them there is always someone there to answer the phone. They are reasonably priced, not cheap, but not expensive. They come when they say they are going to come. They get right to business when they arrive. They fix what they say there going to fix! I have delt with Rodney on three of four times I have used Vern's plumbing. He is an awesome guy he knows what he's doing, he can fix anything from commercial plumbing problems to residential. They have been to my restaurant 3 times, fixed my restaurant issues At the restaurant. I was referred by a friend and I would recommend this company to anyone with high regards. If you are looking for a company that knows there stuff, this is the company.

Never showed up for appointment after taking the whole day off from work. Very unprofessional!

These Guys saved us........again.  I am not sure if these One Star Ratings are even Customers, maybe competitors???  We had a Broken Pipe in our Foundation.  Called at 7:30am and they were there at 8:15am.  They Jack Hammered out part of my office floor and fixed it the SAME DAY!!!!  I was pleasantly surprised at the cost too.  There was another little leak and Rod came out at 7:00pm on a Friday night and fixed it.

I have been doing business with Vern's for 9 years and have ALWAYS had a positive experience.  Thanks Rod and Crew!!!!

Called Vern's because of a plugged toilet that we tried to unplug ourselves by removing toilet.
Not only did Vern's come out within an hour, but Jim fixed the problem and put all my mess back together.
I was expecting the bill to be double what it was.
Now have Vern's Plumbing in my phone to be first to call with any plumbing problem!

Had them out again for various plumbing problems. This company will be my go-to company for any and all my plumbing/heating needs. Have shown me much courtesy, respect and great integrity.
They were very anxious to correct a misunderstanding which cost them $$.

I'm posting this to caution others--zero star

DO NOT use this business. A tech was diagnosing my AC for 2.5hrs playing with the wires and screws. They charge like $75/h. And then the old part needs to be replaced but not in stock--understandable. I told them I couldn't wait. So I had a different company come out they were up on the roof no longer than 10 MINUTES and diagnosed the same problem. What an effin' joke! The second company's replacement part was also tremendously cheaper and available compared to Vern's.

My wife and I had our AC go down on us right in the middle of August during a heat wave. We opted to use the Hero program and had 3 companies come and quote our system.  Vern's was the only company that did not try to upsale us into an extravagant unit. Alex was the technician that quoted my house and informed us on what we needed and while being respectful of what I thought we needed based on what I wanted. Needless to say we saved almost 5300$ on this unit.  Now being 3 months later I can tell you Alex was spot on our system works fantastic. Thank you Verns for being Honest.

Just want to say that from here forward I will be using Vern's Plumbing if I ever need a plumber again. I called Vern's for a water leak and Rod came out to assess the leaks and give me a price on repairs. His price was considerably lower than the 1st plumber who came out who told me I needed a whole house re-pipe plus a water heater. When Rod took a look, he mentioned that I did not need a whole house re-pipe and that my water heater would eventually need replacing but it didn't need replacing right away. Rod immediately got on the phone with someone from the main ofc, re-arranged his crew and set me up for a Friday morning appointment. I reminded him that I was still going to get another quote & He responded by telling me that it was not a problem & for me to call him to let him know if I didn't need him after all.  Needless to say, the other quote was very high & on Friday morning Jim from Vern's showed up.  I can't say enough good things about Jim  he was very polite and very professional. He worked on my pipes from around 8:30 am til 3:30pm. While working, he discovered quite a lot of water under my house, went under my house several times, had to pump the water out, got full of mud & in spite of the grueling work he did that day - he remained focused and polite. The crew at Vern's is very customer service oriented, from dealing with Linda in the office to the crew that came out to my house. Again, I am very happy with the work, the price I paid and the great customer service.  Thank-you Vern's!

Do not do business with them. I wold give them 0 stars if I could. They are so shady. They do work without you approving it and then expect you to pay for it right then and there. Send you threatening letters saying they'll take a lean out on your property for not being able to pay them at that exact time for work you didn't approve. If they would've given me a price then me approve the work it they would've got paid at that exact moment. But, checking my AC then handing me a bill for $500 without my approval for them fixing it was unacceptable. Their workers are completely unprofessional also. They ended up getting paid. We told them we would pay them on a certain date but they harassed me everyday about it with phone calls at least 3-4 times a day. If I tell you I'm gonna pay you I'm gonna pay you. Don't harass me about it. Avoid this company at all costs.

I have an office in Fresno and this morning our toilet and drains stopped working. We called Vern's for help. Darren was out here in an hour and less than an hour later, everything was working fine.

We used Vern's about 3 years ago and were happy then, too.

Darren came out today and was polite, helpful and got right to work. You can't ask for more than that!

I had a water line break running from my water meter to the house (Of course the break was on my side and my responsibility).  I called 2 local companies out for a bid.  One barely looked at the area the line broke and went into how they would have to jackhammer the box and lay all new pipe etc etc... he gave me a bid just under $1,700.00.  I called another local company, this time the guy gave me an estimate, over the phone mind you, of 2,000.00.  At this point I'm resigned to the fact that this is going cost what it cost.  I was tol to call Verns.  I spoke with Ron, explained exactly what I explained to the other companies.  Ron and Stewart came out, looked at the problem and found the pipe was not broken at all.  After 2 hours of work, problem fixed for $148.00.  As they were packing up to leave Ron told me Thank you for using us today.  My reply was simply Thank you for being honest.  Hopefully I never have to call a plumber again but Vern's will be the first one I call.

Reasonable priced. Could come at a moment's notice. Fixed the stopped up sink within a short time. Not a barefoot plumber.

In regards to your offer to do the job for free, that ship has sailed.  Had you made any attempt to contact me yesterday or even this morning, it would have been a different story.  You obviously waited until after my review before making that decision.  In the meantime, we have contracted with another service provider to do the job and I intend to keep that commitment.  I do not nor did I ever expect free service, but I do expect competent, professional service.  In reference to the 50 years of service, that was your dad's business experience.  If you expect to make it another 50 years you would do well to follow his example.  As harsh as this sounds, please don't try to contact me again.  I stand by my original review.  Thank you

My air conditioner started blowing warm air. Fast, efficient and fair. Alex provided Excellent service. I would definitely use them again although I hope I don't have to.

My air conditioning stopped working called them out of desperation. All other companies would take couple days to come & look at  my air conditioner. I originally was told I only needed switch replaced & unit started to work again. This repair lasted for a month and the unit stopped working. Icalled again to have them look at the unit,and  was told I needed a whole new unit that would cost $3000.I asked for a detail estimate as of today two weeks later i have not received anything in writing. I went with a different company and was told all I needed was a compressor that cost a total of $280 includding labor & parts.

When it comes to writing reviews I am a little harsh on a company that provides   poor service yet sincere and honest when a company does an outstanding job.

My wife had complained for months about our water pressure being to low and water taking way to long to heat up in the kitchen sink and washing machine. We thought it was our water heater that needed replacement since it was 15 years old. It was priced at $1500.00 to replace.  I called Verns Plumping, spoke to Rod who said he would come out and check other areas first before replacing the water heater. Rod arrived, check the hoses on the washing machine, found sand in the lines and in the pipes in sink. Within 45 minutes, not only were we receiving hot water quickly but the water pressure was great. Rod checked the water heater and said it was fine.The cost of this service was only $99.00. Thanks Verns Plumping and Rod for the honesty and great service. You will be our go to plumbing guys from now on.

Verns did answer phone and sent someone to house the same day.  That was the only positive to my experience with them.  I called to have A/C serviced for summer using their special offer even though the system was working fine.  They claimed I needed more freon which they inserted.  Then they said my system needed a new fan motor in which they quoted me a price.  Since the system was only about 4 years old, I called to see if it was covered under my warranty.  The installation company came out and said I had too much freon which they adjusted and it works fine.
However, while Vern's was servicing my system, they broke a pipe in two places from the roof to the sewer line.  I had to call a good plumbing company to fix leak.  The leak cause water damage to the carpet in two rooms.  As a result, we had to get new flooring that has cost us over $2500.
This was not what I expected when I called Verns.  Too bad they didn't do anything to help with our expenses.  I would never recommend this company to anyone.  What a shame.