Valley Star Plumbing

To be clear I never had any service with  Valley Star Plumbing. I simply had them come out and give me a quote.

I am writing this review for the other women out there. The technician made me feel very much less than and at the end called me
sweetheart.

I am a 40 year old woman not a child.

I sent an email to the owner and I felt very dismissed from that email.  The owner missed the point. I am a capable woman who does not need to be treated or spoken to like I was born yesterday.  

The way their technician spoke to me and treated me was very much less than.  In the response the owner made excuses as to the intention of the plumber and stated As a professional plumber it is his responsibility to make sure you are aware of the complexities and potential risks involved in such tasks.  I had already given the technician my resume of all I had done and that I was more than capable and I knew what I was doing. I also gave my full resume to the owner as well in my email. Which did not seem to matter and was never acknowledged by the technician or the owner.

Here is the last part of the email which seems very corporate and not personal at all.

Lastly, I want to address the use of the term sweetheart by ***** when he left. I want to assure you that was completely unacceptable. I sincerely apologize for any offense caused by this remark.

At Valley Star Plumbing, we strive to provide exceptional service to all our customers.
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