Valley Air Conditioning & Repair

Excellent service and Albert was pretty cool too. Got a great qoute to install 2 toilets and scheduling was very easy. After the work was completed Albert just showed me a few concerns regarding the work area but overall he did a fantastic job. Anyone looking for great service definately give them a call or message will work too. Thank you VAC!

A big shout out to Valley air conditioning and repair. It was a wonderful experience to have you replace our water heater in fix our radiant heating system. A big thank you to staff members Jermoy Huff and Marcos Claderon  For your professionalism And taking care ever repair needs so swiftly. We highly recommend this company and would use them again if needed..

Our dryer was not working & our vent runs from the ground  to the roof & was clogged. Mr. Eddie Montoya explained to us that due to having moisture from the steam dryer was one of the problems. He was very professional and answered all our questions. He gave us safety tips that we were unaware of and advised us on how to properly maintain our dryer. He was very fast & professional & his customer service was excellent. I  recommend & will be using Valley Air Conditioning Repair in the future.

Valley Air installed our new unit about 7 months ago and did a terrific job.  They were responsive, efficient and professional.  We purchased their maintenance package for twice a year maintenance of our HVAC units,  We are very pleased with the efficiency of the process, the professionalism of the staff, and their expertise and experience.  Ryan was our technician and he was very prompt, friendly and skilled.  This is really a great, local business, and one that we highly recommend.

I have known Tobbie and Brian for several years now. I personally know them to be honest and trustworthy people that value not only their immediate family but also there extended family of employees which is seen as Brian goes around the office wishing all a good Morning! As the owner of a small business I know personally how valuable these qualities are. I would not hesitate to refer VAR. to anyone who needs There AC serviced or replaced  
Gerald Reeves. Owner of G&L ENTERPRISE Of Fresno.

Eddie from VAR came to my home on a very warm Saturday afternoon and helped me to troubleshoot my homes AC issues.  He was punctual, respectful and very helpful!  Thank you Eddie and VAR for your excellent customer service!

Thank you Eddie M. For excellent customer service. Your work was very appreciated. I highly recommend VAR. they took excellent care of my mom and my self.

I've been getting my air conditioner/heater serviced by Valley Air for almost 2 years and they did their best to keep my 30-year old system going but it just gave out a couple months ago.  So they just installed a new Trane system that performs even better than I hoped, since I live in a two-story house.
Their service techs were always on time and very professional.  I'm happy I went with them and I'd highly recommend them to anyone looking for regular maintenance or a new unit!

We has used this company for 20 years. Always get twice a year maintenance
Great Customer Service.The last two year Matt was our Service Person.. Explains everything very easy to understand. Had a great deal of knowledge.Very polite and courteous. This is a very good business

This place definitely doesn't even deserve one star. They installed a new 5 ton A/C unit on my roof a few years back. I thought it was done correctly until the first rain came. The small reservoir of water that gathered in my living room was not part of the deal we agreed on. Upon climbing on my roof to see what was causing the water I could see that they didn't seal the unit to the bonnet and the unit was not even close to level. I called to express my displeasure and was told the warranty was up and there was nothing that could be done to help me. How pathetic is that response. If I would have known that Stevie Wonder was installing my A/C unit I would have kindly opted out. I worked for a local A/C for years and this by far is the worst job I've ever seen. After thousands of dollars in paint and Sheetrock and A/C repairs we are fine. I would never recommend this place to anyone. Customer service is right in line with their technicians...horrible. It's a shame this place is still around. I Hope this helps others that are considering doing business with this company.

Eddie M. came out to clean out my dryer vent and was AMAZING! Not only is my dryer working better but he even saved a lizard that was stuck in the dryer vent! His professionalism and customer service was top notch! I was grateful for his knowledge, patience, and excellent customer service. I would definitely recommend Valley Air Conditioning and Repair and ask for Eddie! Thank you so much!!!

I purchased a complete system for both levels of my home in 2009.  Everything went according to plan.  This year we noticed the lower unit not getting hot; they sent out a tech named Jason.  Clean, well mannered, took off his boots, friendly and knew what he was talking about.  My problem was determined to be a factory issue; but Jason is ordering the parts and will have it done before Christmas. All under waranty. As a company can only be judged by how well they deal with a problem and by the staff they employ; I can only say these folks have done a great job for me; I would use them again, and would recommend them to anybody.
Thanks for the great service, Jack

Purchased a new AC unit and I was extremely happy. Simon was very professional and knowledgeable. He answered all our questions and concerns. The unit was installed in a fast and efficient manner. We love the UV system that he recommended to help with purifying the air a little better and helps minimize COVID microbes. Thank you Simon keeping my family cool and healthy.

We had both our older ac/heating units replaced with new high efficient all electric systems and we could not be happier .  Our home heats quickly and we have noticed a considerable decrease in our utility bills .  Pricing was fair , technicians were courteous and clean and the office staff addressed  all our concerns quickly .

Valley AC & Repair was terrible. The technician who came out was barely knowledgable about our HVAC unit and charged for literally everything. Not only did we pay $150 for routine maintenance we could have done ourselves, he didn't identify the real issue. We had to call out another company and pay more money to find out that our unit was shot.

After taking 6 bids from various local vendors for a new Heat Pump install, we decided to use Valley Air. We installed a 4 ton unit. Trane. Of the bids I received Valley Air's was the most detailed of the work to be included, and based on my research you generally want to go with one of three brands: Carrier, Lennox or Trane. They are the most reliable, easiest to repair and most efficient on the market. Valley Air sells Trane. The sales rep, Conley, was  professional and answered all my questions. When I had followup questions a few days later, he was quick to contact me and provide the answers. The install took two days. The installers arrived on time and did very clean and neat work. I had some duct work moved and a new return installed in the hallway. The installers at times argued loudly which concerned my wife and they did leave a bunch of metal screws scattered in one of our flowerbeds. Overall the install took two days and the installer apologized for the loud disagreements he and his co-worker had. They did not explain the final inspection process for the new unit. A firm called iPermit will contact you via phone and text to set that up. Thus, the 4 stars instead of 5. Valley Air is very price competitive and installs very good equipment. We replaced a 24 year old Carrier unit that was costing a fortune to run. The new unit is much quieter and much cheaper to run. Being a heat pump it has a much smaller carbon footprint. We are very pleased so far.

I have used VAR in the past for my AC unit and they are very knowledgable and fixed my problem right away, the employee was very nice too, definitely would recommend them to anyone!!

We had five estimates on a new HVAC unit and decided on Valley Air based on price and reviews. The work was completed in two days with one minor glitch that was remedied quickly and efficiently. The team went above and beyond expectations that made us have faith in good business practices again. Big shout out to Andrew, Martin, Conley and Simon. We highly recommend VAR for any air conditioning needs.

Super nice and fixed our AC unit that had stopped working for 2 years already! The owner Tobbie responded quickly on yelp and I was able to have someone check out our unit the next day! Overall great experience with this company and had the best price for a diagnostic on the unit.

Just had a new Trane heat pump system installed and it was a real pleasure to work with Simon & his crew. Simon was very thorough in assessing my situation and his quote had everything spelled out.  When you are spending this much money, you need to have everything spelled out because surprises are not fun.  VAR crew showed up on time for my scheduled date and they were very polite, knowledgeable, & professional. I highly recommend this company and will be using them for the other 1/2 of my house when the old unit needs to be replaced.

no heart for a dying man with cancer. Brother has about 2 week to live and Valley ac could not make room for an service to get moms ac fixed .of even try .They did not even check to see if they could juggle appointments for a dying  man . Just a straight up No can do today.

Our service tech Eddie came out and was very knowledgeable about what was going on with our AC. He handled the job with the utmost professionalism. I defiantly recommend him!

I recently moved to Fresno and purchased a home. I had seen Valley Air Conditioning as a sponsor of the PBS show My Job Depends on Ag so when I needed my A/C units serviced I called Valley Air. They sent a technician out that was friendly and knowledgeable. He discussed my units with me and was a professional in every way. As luck would have it one of my units went out and needed to be replaced. Once again I called Valley Air Conditioning & Repair and they sent out another friendly and professional salesman to give me a price on a new unit. We agreed on a fair price and with in 3 days two Valley Air employees showed up and installed my new unit. These guys were clean, friendly and professional. My unit was installed the same day (August) and my home is cool again.
I will trust all of my Air conditioning needs to Valley Air Conditioning and Repair. Their staff was well trained and provided outstanding service.
Thank you Connley, Steve and Andrew! Thank you Valley Air for supporting Agriculture!

DON'T USE THIS COMPANY!  My bad.  I requested a quote for a mini split unit from this company in 2017 for what I thought would be my solution for my air conditioner not providing effective cooling in my home.  Signed up at the Home and Garden Show.  Of course, no one came out even after we called them twice.  So in 2018 we signed up again thinking this year would be different.  Simon came out and gave me completed quote with someone elses name on it, that he just scratched off with his pen. He did not even look at my existing unit, which I found out from another bid that it is over 25 years old and needs replacing.  How can you sell me a mini split without finding my problem?  Not a way to do business.  After we were approved for the 0% interest card, we called him twice on his cell phone and once on his office voicemail and NO RETURN CALL.  After 3 weeks someone from the office called stating that Simon was unsuccessful in reaching me by phone and requested I call her back.  We don't live in the era of landline phones anymore.  I know who and when people call me, so this was a lie!  I did try to call her back but of course I got a voicemail.  Seems no one answers a phone at this company.

I wouldn't even give them 1 star but you have to.  Extremely poor customer service.
I have used them for all my A/C needs for years but will not be using them ever again.
Sales manager is very insensitive.

V.A.R. Valley Airconditioning & Repair Rare and upstanding HVAC COMPANY The Staff 47 years of Exemplary + Many Awards But Many Conscientiously Inclined Employees In my Book Representatives For V.A.R. Also Assets to valley Airconditioning & Repair Taking good care of Their customers So happy  We Our Family Hired their Knowledgeable WORKMANSHIP THIS GOES TO CARLOS LEAD SUPERVISOR & Foreman 2nd In Entailing Details MANDO THEN JASON JOURNEY MAN  PLUMBER WORK ON OUR  bathtub and other sinks then Also Christian Loves to weld & Solder Classified General Helper / Welder ‍ and solder Last But not Least TIM Man Of Few Words Also Another General Helper Two HARD WORKING FELLOWS CONTINUOUSLY WORKING to get the T.E.A.M. Primed Sincerely Albert R. RIOS Jr Once Again Thanks  Mrs. Biglione and Company V.A.R.

Left a phone message over the weekend with their answering service and emailed them during the week... its been almost a week and no response to either.  Took my business elsewhere.

Had a issues with the A/C in the summer and then my heater went out during the winter. Eddie worked on both issues and did a great explaining the issues and getting the job in a timely manner!

Called VAR to come out and diagnose a/c unit that was not cooling.  Busy time of the year for air conditioning, but a technician came out within 2 days.  He did a thorough check of the unit and diagnosed a restriction do to a malfunctioning thermal expansion valve. VAR sourced the part and repaired a/c within 2 days under original estimate.  Unit has been working flawlessly for the last week.  Technicians called with their estimated time of arrival, were professional and did great work.  VAR personnel kept us informed of technician availability and part procurement.  They returned calls, were very polite and professional.  We are very pleased with the service VAR provided.

We are quick to post a negative review, but I felt it important to tell people when I am happy with a company's service.  I have been having my ac/heating system serviced and repaired for years by Valley Air. LOVE 'EM!  The service is great, timely and they make every effort to make sure I get my fave tech who is amazing.  The office staff is very courteous and friendly when I call in.  I don't think you will be disappointed with this company.

VAR serviced our heater. Jason explained the whole procedure and was very friendly. He also offered to inspect our filters. We agreed so he inspected them and let us know that they were still clean. He also gave us information about how to keep the air in our house clean. VAR reminds us every spring and fall that it is time to have our air conditioner or heater serviced. We appreciate that reminder. So all in all a very pleasant experience.

I've used VAR a couple of times in the past, once for a fan motor replacement on an ancient a/c unit (incredible they found one, and installed it on the 4th of July), and then again over the phone they helped me determine the issue with the condenser and I was able to take care of it myself. Fast forward, today finished the installation of 2 new units, one heat and one a/c. Jose and Frank did the installation and were beyond professional and answered all my questions. Anthony came out ahead of the job to measure for special duct work, and Simon was the man in sales who came out to give me the estimate. Everyone in the office was very knowledgable and nice. It only lasted 2 and a half days, too. Great work, I'm very happy. I'd recommend them to anyone. Thank you!

Do not waste your time and money with Valley Air Con & Repair!!  We called them to come out to give us a price for a new filter pad for our swamp cooler.  They gave us an estimate for $550 worth of work.  We decided to try a different company & they did the job for $200, they also said we did not need the work that Valley Air had quoted us on.  We had our swamp cooler working again for more than half the price!   I will never do business with Valley AC!

Last month we had our older ac and heating system replaced. The sales representative was informative and really helpful with his suggestions. The installers did a great job and everything went great. We are so glad it was taken care of in a timely manner before the holidays.

Valley Air is an excellent company.  Simon has been a pleasure to deal with and is very trustworthy.

We've had several jobs done in the last few years.  We had our HVAC system replaced with an upgrade to add our garage.  We also had our home thermally balanced by adding additional ducts to the warmer parts of our home.  

Our 20-year-old evaporative cooling system broke down and Simon recommended we repair it instead of replacing it, saving us thousands of dollars.

We recently added an evaporative cooling system to our barn.  
Simon was great in his assessment of these projects.  He is technically astute when sizing up the scope of the job and the type of system needed.  Valley Air employees are very well trained, polite, and professional. They call before they come, arrive on time, and complete the work as scheduled.  

I would highly recommend Valley Air for your HVAC (cooling) needs.

Great installation of our new unit by Cisco and Renee. Also had VAR do repair work on our community clubhouse units. Matt is fantastic for repair work. Highly recommend this company, specifically Cisco, Tenee, and Matt.

I've had several very pleasant experiences with VAR over the past year and a half. They've installed new AC unit, replaced water heater, and today repaired garbage disposal and leaky toilet. All technicians who've come out have been very knowledgeable and pleasant. Labor charges have been reasonable. All of the technicians have educated me on preventative maintenance which I really appreciate. I referred a friend and found out that there was a referral reward which was such a wonderful surprise in the mail. I will definitely use them in the future.

The team at Valley Air Repair worked hard to replace our three outdated and struggling HVAC systems.  They provided us with a competitive proposal in a timely manner and delivered the completed systems with professionalism and quality workmanship.  The Trane systems that they installed are the new variable speed heat pump systems that have been nothing short of impressive.  We recommend VAR and their team without hesitation.  If your looking for service and repair, or a new system, they are a must call!

Originally, I gave my review for CVA back in August. It was less than 3 stars. That was the only way I could get the promised quote, following the onsite assessment. I had two similar  occurrences of the sales rep, Simon, not getting back to me. And lip service excuses when I called back. Following my unfavorable review, everything improved and promises kept, regarding information and quote. [UPDATE, Aug 2016. As above indicated I name CVA, this is confusing. CVA Is an Atwater company. They got the review or somehow Yelp transferred it to CVA. ??  But I got a call from Simon, last Sept, requesting me to amend it. I now see that my review does not appear on VAR. So I need to fix.]
Yes, I had way too many questions and uncertainties, but I was searching for trust and confidence in this process. Before long it was October. I went without AC July thru Nov. No problem. I wanted to make the right decisions and I had difficulty with anyone being certain of the size unit for my home. Granted, it was on the borderline, 1600sq ft, along with other considerations for insulation, windows, exposure.... I dropped it for a couple weeks. At my wits end, now it's November, I almost went with VAR. But there were just a couple more questions to rest my mind at ease. Prior to this, numerous emails were answered. But this, what could have been final one, went unanswered. Again! I guess Simon was a bit fed up. And I can understand that. I was fed up too! I STILL had no sound reasoning for SIZE of unit and I had a question regarding the sealing of duct lines, as I thought we were replacing the existing ducting. No reply. Just 3 weeks prior, at this salesperson's request, I had removed my original review, in which I had previously improved from one to 3 stars. So this is my final say on this experience. Sorry, again! I just saw that 3 stars is A-OK! NO it was not OK! At the time of this final review, my new HVAC unit has been installed, by another local company, who furnished me with ALL the answers I needed, IN ONE VISIT, including unit size, deducting answers, and TRUST!! And NO emails. Unbelievable! EOS! AMEN!

I have been very happy with the service from VAR.  I have a service agreement with them so they call me before the hot and cold season to make sure my system is ready to go. They found something that needed to be fixed on my mother's unit, when they found out she was quite elderly they scheduled her appointment first thing the next morning!

In May we decided we needed new A/C units replacing 30 year old units. We got estimates from several companies.  VAR gave us a estimate, checked in with us and answered all our questions. Simon was great to work with on determining our needs.  We got 2 new Trane units and they are wonderful.  The installation team was great too.  Got the installation done as promised.  

Our son has since replaced his unit and we are all very happy.  Give VAR a chance to handle your A/C needs.  They are excellent.

Wow. Simon and his crew (Jeremy and Marcus) delivered on everything that they presented and some. From start to finish, four and a half days. We were desperate for a resolution to the problem and they came through to resolve and not take advantage of the situation. Thank you so very much. A & T Broderick

Lew C
We are on a 6mos service plan. VAR is always prompt about calling to remind us and scheduling an appointment.   Jason cleaned the heater and changed our filters.  VAR is always helpful.  
We have also used there plumbing services.
Jason was also very courteous.

I needed a fresh air system and whole house HEPA system installed. Had a good initial meeting but six weeks later I still didn't have a quote. It may be they have a shortage of workers or some other issues beyond their control, but I had no luck trying to get a written quote. I contacted Balanced Comfort Cooling and Heating and had two meetings, my quote, product information and all my questions answered inside of 5 days.

Yesterday we came home from a trip and turned on our AC and were not happy to hear the sound of silence! Since I was throwing a party today, time was of the essence. Peter and his co-worker arrived this morning and in an hour's time had diagnosed the faulty thermostat, installed another, and has us feeling cool air again. The guys were professional and kind and we were very pleased.