Zhi Z.
04/12/2023 12:00:00 SA
To be honest, It was not a very pleasant experience.
Here is what happened to me. We need to fix a kitchen sink clog ASAP which was kind of emergency to us, so I called Issac in the morning with quoted price at 250$, but he said he can only do it between 4:00PM and 5:00PM, which made me hesitated since I really hope it can be fixed earlier, then He told me he can make it between 2:00PM and 3:00 PM, this is the main reason I choose his service. They did not appear after 3:00PM without any message, then I asked when would they came, got a reply just left San Francisco, can be there before 5PM. I told him I need to leave home at 5:40PM, he said he can fix it by then. I had no choice but to accept the new time. However, after 4:00 PM, I got a message from him said he can not arrive until 5:15PM. Then we reschedule the time at 8:00PM which they did not appear either, then I message them again, they replied in San Francisco due to some emergency, and can only be back about 9:30PM, and will like to give you good price due to the inconvenience . Eventually they arrived at around 10:00PM. They got the job done quickly which I really appreciated.
And about his words will like to give you good price due to the inconvenience, eventually he still charged 250$ dollars and told me they initially will charge 500$ for this kind of job, and they only charge 250$ this time which is the originally quoted price.