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That's Good Drain & Rooter

That's Good Drain & Rooter

Plumbing Service
Hercules, CA 94547

Description


Let's make today a day That's Good! We are a family-owned and locally-owned business. We put ourselves in our customers' shoes. We understand that quick responses, affordable prices, top-notch services, and keeping you informed are expected. We have 20+ years of drain cleaning and plumbing experience, and it shows! We're here for you! Contact us for services and prices you'll like! Service Areas: Albany American Canyon Benicia Berkeley Clayton Concord Crockett El Cerrito El Sobrante Hercules Lafayette Moraga Orinda Pinole Pleasant Hill Richmond Rodeo San Pablo Vallejo Walnut Creek

SERVICES


Reviews


Rebecca P.
Rebecca P.
3/30/2023
So we had a clogged tub. Contacted Emy and she said she's sending Bernardo out. I asked for an estimate she said he'll come and check and give us a rate before the job. So he came checked the line. Said if it doesn't work he won't charge us, if it does the flat rate would be. So it worked and he even cleaned out our tub with clorox. It was pretty nasty. Since it was our first time booking an appointment with them they gave us a discount. He recommended also a catch for the drain to get all the hair that gets trapped. This guy Bernardo is super nice, great service, and if we ever need a plumber I definitely would recommend them.

Michelle S.
Michelle S.
2/18/2023
That's Good Drain & Rooter responded quickly to my Yelp inquiry and came out within the hour and on a weekend at that. He also addressed and fixed the Garbage disposal when the issue we called for was the clog in the sink and dishwasher. He gave us some good info as to why we are having the issues we are so we can let the landlord know so those can be fixed and we will no longer have the same issue. Fast and friendly!

Jeff A.
Jeff A.
1/31/2023
Bernard is very professional in every way. Responsive and receptive, he will listen to customers. He make sure that all his work are done properly, neatly and guaranteed for longevity.
I highly recommend this company in any plumbing job in residential and commercial settings. A+ service!

Jeff antonio of Pittsburg

Ed A.
Ed A.
2/18/2023
Excellent and strong plumbing service, technician Bernardo is a knowledgeable plumber, he is courteous and he knows what he's doing when he repaired my plumbing problem in the house. Bernardo can fix it when it comes to any plumbing services and repipe. I will give Bernardo and the Company FIVE STAR RATING or MORE, EXCELLENT SERVICE!

Mariah B.
Mariah B.
2/25/2023
Bernardo and Emelita were fantastic! Our toilet started leaking yesterday evening and all the go-to tactics were not working! I sent out a request hoping for a response but not hopeful due to it being a rainy Friday evening. We got a response quickly with a reasonable rate and they were at our house within the hour. The issue required them to come back the following day and they agreed to return at 7am! On time and finished the job within the time quoted. We really appreciate their flexibility, professionalism and kindness for making us a priority because we have a kiddo! I will def recommend them and use them in the future!

Su T.
Su T.
2/18/2023
So extremely grateful for That's Good Drain & Rooter! I had a plumbing emergency and this plumber responded on a weekend within 10 minutes and came out to our house in 20 minutes. I couldn't believe it. Got the job done and was very affordable. Definitely recommend this business!!

Adam B.
Adam B.
3/29/2023
Bernardo saved the day!  Professional, knowledgable, organized, and friendly, Bernando was able to quickly diagose the issue with our bathroom sink, propose a solution (at a reasonable price), and get the job done with no muss or fuss.    Emy (his partner) handled organizing details, and provided an itemized reciept.  I will definitely be using this service again if I have a plumbing problem!  Thanks Bernardo and Emy!

Ryan X.
Ryan X.
4/16/2023
I had a low pressure in bathroom sink. Bernado quickly root caused the problem is the clog in the faucet. He helped me with the replacement quickly and offered additional help to clean up and fix with the long lasting problem of the drain. Very professional and good service.

Renato S.
Renato S.
2/28/2023
Emy and Bernardo are life savers!

I reached out on a Sunday afternoon about a clogged drain that caused water / disposal backup in my garage sink, and they were able to come help within the hour.

More importantly, they were honest and hard working people. I had another plumber take a look at the clogged drain earlier and quickly told me I needed a specific type of service called a hydro jetter, which would cost me around $1,500. However, Emy and Bernardo took a closer look and were able to clear my drain with a simpler method which cost me less than 1/3 of the cost!

When I told them I needed a hydro jetter service they asked me why I believed I needed that type of service, and then quickly assured me that it wouldn't be necessary. They could have went with it and milked me for the high priced service, but instead they did their best to help me and do it the most efficient and cost effective way possible.

Don't be mislead by their limited number of reviews.  They've been in the business for over 20 years and it shows in their work. I highly recommend them and I will definitely go back to them for any future plumbing work.

Sheila L.
Sheila L.
04/02/2023 12:00:00 SA
Our parent's condo's kitchen sink clogged on Sunday.  They got back to us within 10 mins from the service request, and have the plumber work on the clog within the next few hours.  They are responsive and providing updates to us constantly since we are not that at condo.  Will definitely recommend this business to friends and family!

Megan A.
Megan A.
7/25/2023
I had an exceptional experience with Bernardo from Thats Good Drain and Rooter. From the initial consultation to the completed sewer lines, Bernardo's professionalism and expertise were evident throughout the process.

Firstly, Bernardo's knowledge and experience as a seasoned plumber were apparent in the work he did on my sewer lines. He was meticulous in his approach and consistently delivered high-quality results. Moreover, he demonstrated a genuine investment in the task at hand, ensuring that every step was completed with care and precision.

What truly stood out to me was Bernardo's willingness to go above and beyond my expectations. Not only did he provide excellent service in resolving my sewer line issue, but he also offered invaluable advice and assistance in other areas. Additionally, Bernardo's communication and strong work ethic were impressive. He consistently showed up on time, worked diligently, and delivered results I am extremely pleased with.

Throughout the process, Bernardo took the time to educate me on the work he was doing and regularly updated me on the progress made. This level of transparency and communication provided me with peace of mind and confidence in his abilities.

I am grateful to have chosen Thats Good Drain and Rooter, and I would not hesitate to hire them again in the future. With Bernardo's expertise and exceptional service, I know that any plumbing issues I encounter will be in capable hands.

I wholeheartedly recommend Bernardo and his services. If you are looking for a professional and reliable plumber, do not hesitate to hire him for your plumbing needs.

Bert V.
Bert V.
7/13/2023
We had a water pressure issue and got our water pressure regulator replaced.  Now our water pressure in the house is perfect.  All the 5 star reviews are true.  Bernardo and Emelita are knowledgeable, professional and prompt.  They fixed our issue the same day I called.  They are very thorough and showed the difference between the broken part and the new part.  I also like they gave extra tips on troubleshooting these types of issues.  Also, they are very transparent on costs.

Thank you Bernardo and Emelita!

Therese C.
Therese C.
03/03/2023 12:00:00 SA
My husband found a leak in our irrigation system so we needed repair done right away. I am SO glad found That's Good Drain & Rooter on Yelp. I called on a Friday afternoon and Emy answered right away, she was kind and helpful. They said they could be at my house within an hour and they were, they even kept updating us on their ETA. Bernardo checked out the leak and knew exactly what to do, he left to go buy some parts and came back right away. I really liked how they updated us with each step of the work being done. He completed the work, it required some waiting time for drying and they stayed and waited for it to dry to make sure the work was complete before leaving. They communicated very well during the entire process. I could tell they're honest, hardworking people. And I would definitely call them again for any plumbing or similar services in the future!

PS: my kids were so curious with the work that Bernardo was doing and he was SO kind and responsive with the questions and comments they had for him!

Jesus C.
Jesus C.
3/28/2023
On time and reliable.
Came to my house and got to work no time wasted fast and efficient.
Would recommend

May S.
May S.
6/25/2023
Responsive to my inquiries and my water tank installation service schedule was the same day. They came in and remove my old water heater tank and replaced new one with care and professional manners. Explained what they were doing each steps and cleaned up afterwards. Advised how to maintain the equipment and I also scheduled to have the water tank closet wall painted afterwards with reasonable price. Extra and comprehensive service.

Paul L.
Paul L.
3/21/2023
Bernardo is very experienced man, he gave me a suggestion to fix my problem, I appreciate that he helped my day. Perfect, professional service that you should deserve:)

Jen W.
Jen W.
4/22/2023
They responded in less than an hour on a Saturday. They were the only plumber in my area to quote me a more than fair price for installing a clean out and fixing the issue.  More than happy to hire them again.

Jonathan M.
Jonathan M.
2/26/2023
Sewer backed up on a Sunday afternoon.  Emy and Bernardo responded and arrived within the hour, snaked the sewer, and cleaned up the area where the sewage had backed up.  Will definitely be calling them first for any future emergencies due to the quick response time.

Venessa L.
Venessa L.
03/01/2023 12:00:00 SA
Our kitchen faucet decided to die and we needed a replacement. Our downstairs bathroom faucet had also been leaking and we knew it would be a harder repair because of the tight space and pedestal sink. I sent a repair request on Yelp! and Emy was quick to respond with a very fair quote and time that worked for me. They showed up on time and communicated throughout the repair. Everything works great and we're satisfied. Thank you!

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