Alice N.

11/02/2021 12:00:00 SA

Our kitchen drain stopped draining and after some DIY trouble shooting, it became obvious it was not a simple under the sink clog. Snake 'n' Laterals was recommended to us and we couldn't be happier with the service. Our technician, Austin, went above and beyond our expectations. Not only did he quickly clear the blockage while managing to calm down my barking dog, he even helped me throw away the pumpkins for Halloween. Highly recommend!

Katherine W.

8/22/2018

Angel did an awesome job and was really fast! I appreciate the quick responses, and the free estimate!! So glad to have a working shower again. Thank you!! I'll be recommending this business to all my family and friends :-)

Miriam M.

05/09/2017 12:00:00 SA

When it comes to being a young female home owner, my wallet and I cringe at home repairs...but I also know my DIY handyman skills slim to none. Thankfully, Yelp has come to my rescue by providing an honest, efficient, and cost effective repairman.

Snake N Laterals gives free in home estimates and it's only $99 for any drain. Angel, the owner and the repairman that came to my house, came and cleaned my home's main lane and basically gave my home a colonoscopy with his camera! He showed me step by step where my issues were- revealing root blockages, pipe buildup, and a broken pipe that was causing some flooding in the downstairs bathroom. In a few hours he was able to fix it all- broken pipe was dug up, replaced, whole system cleaned out from my pipes to the city pipes with his hyrdo jetter, and then all the dirt replaced after he showed me the improvements he had made with the camera. Warranty on the pipe job is good for a year too!

While it didn't feel cheap initially, once I called around to compare quotes it turns out Angel not only was giving me a fair quote, but cut me a deal when he could see my head spinning as I tried to decide what to do. He also helped fix a leaky spigot that he noticed by my rose bushes. Thank you, thank you! Next time you are backed up, support a local business that will clean out your pipes instead of your wallet!

Donna P.

11/24/2020

I had the pleasure of contacting this Company Snake N Laterals for an estimate on some plumbing work I need for my house. First of all when I called to make an appointment, I spoke with a very sweet and charming young lady who was very helpful. She set me up with an appointment. The young man who came to my home was so nice. He identified himself, he was very neat and clean, he came in took a look around took several photos of what I have and what I wanted. He said I'm gong to take this back to my office get you a proposal for the job and get back to you tomorrow.
I could not have been happier with this service call. I had Kim's Plumbing out last week and the plumber who came out did nothing at all except turn the light on his cell phone on. I watched him for 11/2 hours do nothing and then ask me for $110 for the call. I was very disapointed in them. I'm so happy that I found this Company Snakes N Laterals. They do what they come out to do. They do not waste your time or their's, They are very neat, and clean with their work. You will be so happy when you call them. I'm a very happy customer.
Respectfully
Donna Pollock

They moved plumbing and I needed everything moved in my bathroom.

Frances P.

8/24/2017

I give Snake and Laterals a 5 star! This company does amazing and honest work, couldn't ask for a better plumbing service

Garth W.

2/13/2019

Excellent service from the office to Angel on the site. Water heater repair.
Extremely flexible fast service. Definitely recommend them to anyone in need.

Jay D.

9/30/2020

Awesome service!! Was able to get someone out in 3hrs! Very prompt service, professional and know their stuff. Will definitely be using them for future needs.

Jake D.

4/19/2016

Angel saved the day again!! My rental property had a leaking toilet bowl ring. He was prompt and able to make our tenant happy!! A+++++

Mayra M.

8/23/2017

Love this business. Truly professional, a great price and they don't charge for estimates.

Adriana C.

02/11/2021 12:00:00 SA

Austin came out to help me address a challenge with a drain. He was very informative. Also, he was very patient with my questions and concerns. He used an awesome camera to show me where some of my challenges were. He let me watch the work and brought me a lot of comfort by explaining what he was doing, detail for detail.
The service is superb. Honest information, fair prices and very professional demeanor. I highly recommend this company! Thank you Austin!
Angel did all my booking and reminders. Thank you soo much!

Sandy V.

4/30/2021

My sink was clogged and checked around for estimates. This company gave me a flat rate of $99. The 2 guys who came out were very responsive and got straight to work. One of the guys was very knowledgeable and even walked on top of my roof to get the problem solved! There was no extra charges to the $99 they had estimated for me and they were able to get the job done in a quick and easy manner. Highly recommend! I know who to give a call next time if this ever happens again.

Maria V.

11/26/2016

I found Angel after my own repair man failed to fix my clogged sink. I read the previous reviews and hoped for the best. I can gladly say the best is what I got! He fixed my sink in 20 minutes. He was fast, friendly and hilarious! I had no idea I was getting a plumber and a comedian. Angel even educated me and my fiance about the myths of the garbage disposal. I will definitely call him with all my plumbing needs!

Terri W.

07/12/2023 12:00:00 SA

We have had them out a couple of times and always professional. Angel and his team are top-notch!
They are always punctual and get the job done quickly.
Thanks Angel for a great job!

Nick V.

09/03/2018 12:00:00 SA

I messaged them late one night and they were here the next morning at 9 am. He was able to unclog my kitchen sink drain that has been built up with food debris over the years - we only lived here for a week - in no time. To make extra sure there was no other blockages along the way, he snaked all 100 feet of the drain. Great service.

Debbie R.

7/27/2022

Angel always comes through! Really appreciate his professionalism and his office. They do their best to schedule you in asap! He does an outstanding work and is upfront with his cost! Thanks again Angel!

Santos M.

10/06/2020 12:00:00 SA

Have to say Austin took care of our clogged drain he worked hard to make sure that our pipes were snaked out. He was very polite and professional would call them back for future work and recommendations.

James C.

02/09/2020 12:00:00 SA

These guys came out and provided me with camera footage of my main line. They were fast with scheduling and the price was really good. I would reccomend them in the future.

Phil G.

9/26/2016

Forgot to call first thing in the morning and remembered at 3:00pm, called and was there by 4:30. Angel did a fast and thorough job snaking my sink line. Happy and friendly. I thought he went the extra mile to make sure my line is clean. I'd use them again in a heartbeat.

Jaime K.

1/17/2021

We had a clogged bathroom sink and when my husband couldn't figure out the problem we called Snake 'N' Laterals. Angel showed up within the hour. He was professional and knowledgeable, provided a detailed explanation of the problem and the cost to repair it. Snake 'N' Laterals did a fantastic job and we will definitely use them for any future plumbing needs!

Angel X.

06/01/2021 12:00:00 SA

Professional and helpful. They helped fixed my clog toilet just before my younger sister birthday party started.

Susan R.

12/18/2019

If I could give 100 stars I would . I'm a professional that deals with the public daily . I realize the importance of honestly with integrity and most important , good service at a reasonable cost . Snakes and Laterals has all those qualities . Austin who came out today was awesome , he explained the clogging problem told me what needed to be done and always spoke with a thought to the most economical solution . He was prompt, efficient and resolved my issue . I will be a repeat client because I was fairly treated by this business . I highly recommend Snakes and Laterals for any plumbing issue you encounter . They are a rare gem of a business and need to be recognized as such .

Robert L.

06/10/2015 12:00:00 SA

I called this company because of the great reviews here. They were spot in. Angel said he would be at my house in 45 minutes. He made it with five minutes to spare. Fast, courteous and reasonable. Definitely recommend this company!

Mike M.

2/15/2020

They do a great job. Austin was professional, came out on time and solved the clog problem in a timely fashion. Thank you

Sam R.

6/20/2023

I called them based on their reviews, they showed up on time, very pleasant, knew exactly what to do, got the job done quickly and charged a reasonable fee, what more could you ask for? Five stars all the way, I highly recommend.

Kesha W.

3/30/2023

I can't say enough good things about Snake 'N' Laterals. I'm a repeat customer and have never felt like I was getting Snaked
Angel is always upfront and honest. Will definitely continue using and referring my clients!

Harry P.

12/10/2020 12:00:00 SA

I had a plugged landscaping drain line and Austin G. showed up on time as scheduled. He was knowledgeable and efficient, polite and friendly. I enjoyed chatting with him while we filled his water tank and then he got right to it. He made sure all sections were cleared and draining, very thorough. I highly recommend their services for any plugged drains or sewer lines.

Jon R.

02/10/2019 12:00:00 SA

Great company , very professional would highly recommend this company and will to family and friends , great service at very reasonable prices , glad I contacted them they helped me out when I really needed it

Breanna S.

7/31/2023

Would def recommend this company for your plumbing needs. Honest and reliable. It was also very easy to get an appointment and I didn't have to wait very long either.

Jim H.

04/03/2019 12:00:00 SA

They were there in 20 minutes! Austin showed up, walked me through what he was going to do, and did exactly that. Great service, great guy. I highly recommend them

Susan N.

7/26/2023

We were experiencing a problem with our kitchen sink and after reading the reviews for this local company we contacted them to see if they could help us out. They responded promptly, were very courteous and understood the nature of our problem and concerns. A technician arrived within a few hours and quickly got to work and resolved our problem and made suggestions to help reduce future problems. If we have any further plumbing issues we will be contacting this company. Highly recommend.

Rosa D.

5/30/2020

I greatly appreciated the timeliness & quality of communication of this business. Austin texted when he was on his way over, saw what needed to be done, & explained it to me. He took care of the problem in a reasonable amount of time and was extremely polite & personable. I felt the cost was reasonable & will call them again.

Jeanette A.

4/28/2017

Emailed and got a response quickly. Set up and appointment for the following day and Angel arrive right on time. Came and got the job done with no problem. $99 any drain couldn't beat that. Will recommend him and use him again if i ever need plumbing services done! A+

James M.

07/05/2016 12:00:00 SA

Called Angel and he was able to come out the next day to unclog our sink drains. They were very helpful and friendly, and most importantly our sink is now usable. Highly recommended.

Vicki C.

02/05/2015 12:00:00 SA

I had a main line clog and was looking at maybe next day service if I was lucky, but someone referred me to Angel at Snake N' Laterals and I am quite pleased that I call him. Angel was able to come out within an hour of my call. He is very professional, personable, and knowledgeable, and although his own business is fairly new, he has years of experience working for large plumbing companies. He has the best T-shirt and mustaccios, too. He cleaned out my main line and used a video camera at my request because I knew there were some problem areas and the cost was very reasonable. He will be doing some further spot repairs for me, which are not cheap, but I fully expect that the service and quality of his work will be what I would expect from my experience today.

Taylor B.

8/17/2022

Angel and his worker came to my house a couple months ago, they were responsive and very knowledgeable about what needed to be fixed. Really appreciate this company and what the are able to provide.

Larry D.

08/01/2021 12:00:00 SA

What an easy and positive experience. Communication, including phone calls, texts, and emails, was amazing. The work was done promptly and without hassle. The people I dealt with were knowledgeable and friendly. The business has me as a permanent customer.

Robyn K.

03/03/2021 12:00:00 SA

I needed a same day visit to a rental location. This was the only plumber I could find that would go within a few hours. Angel was the technician that went to my rental. He diagnosed the problem and communicated quickly and professionally. Once I approved the invoice he was done within an hour. My tenants said he was great and professional as well. He listened to their concerns and brought an additional one to my attention and also let me know about future pipe maintenance needs. I recommend this company highly and will use them again

Jennifer J.

05/01/2021 12:00:00 SA

Excellent and would recommend to anybody. We had no hot water and they came out the next day. Fixed our hot water heater and saved us from having to actually replace it. I called 15 plumbers and they were the only ones that can squeeze me in the next day. Super nice guy! Very professional!

Kimberly S.

03/08/2019 12:00:00 SA

We were first introduced to Snake 'N' Laterals about 2 years ago for some clean out work. We were impressed with his service and ended up using him 2 more times after that. They repaired several leaks/drips around my home in November 2017 for what I thought was a fair price, all things considered. It wasn't until after they left that I noticed things were a little suspect. First, in all of my showers, they replaced the handle so now cold points to hot and hot points to cold. I can understand making this mistake once, but in all 3 showers?? I didn't call Angel, the owner, back because I didn't consider this a deal-breaker; just a minor annoyance that I would have to get used to (and make sure any guests using my showers were aware of). Additionally, the shower handles have now returned to their pre-repair state. They are loose again (despite my trying to re-adjust the screw) and the drips are back. Snake 'N' Laterals initially replaced the cartridges and while the problem was resolved, it wasn't long before they started to fail again. This is in less than a year and a half's worth of time. I expect problems to resurface eventually but certainly not that quickly. We had another problem with a leak under one of our sinks, but since it wasn't actively leaking upon inspection (we had a bucket placed underneath that would collect the substantial amount of leaking water), Angel said he couldn't diagnose the problem. My total ended up being $550 for cartridge replacement, a new hose bibb and a toilet angle valve and supply, for which - after several price searches after the fact - I suspect was maybe $65-$75 (if that) worth in parts and the rest in labor. Was I taken for a ride? Who knows- plumbing is obviously not my field of expertise and this is why I leave it to the professionals. Still, I wish I could say the quality of work matched what I paid for, and I can't. Ultimately, it makes me grateful that we didn't utilize Snake 'N' Laterals for major, more costly work, like the installing of an additional clean out that they said we were missing, that another plumber was able to locate under a pile of leaves. Also, said other plumber was able to quickly diagnose and repair what was wrong with my leaky sink (they needed new hot and cold angle stops).

Bottom line, I can only recommend that you keep searching for a quality plumber. They are out there. I can't say that Snake 'N' Laterals is one of them.

Missy V.

11/18/2016

Excellent service! Angel was prompt and fixed my leaky kitchen sink in less than 10 min. I highly recommend him!

Nikki K.

02/09/2015 12:00:00 SA

I love love love Angel, he is the best ever!!! We had a water line in our rental that was coming from the city's main line burst. I was referred to him by a friend, and I called and he came RIGHT OVER, talk about service!! I had to leave and he repaired it, AND took pics before and after!! He just left my new house I had shoved too many beets down my dispoasl....he unclogged the drain and everything is working beautifully!!!! Thanks Angel.....your...well, and Angel!!!

Antonio G.

8/14/2020

I am so glad I was able to call Snake Laterals and have them take care of my tub and toilet issue. Tech Austin came to my house and fixed my issue. In glad there are small business company's that take care of there customers especially during these tough times. He also recommended some tips on how to prevent future clogs. Again I'm really excited to recommend Snake Laterals to other people. There the best.

Alisen F.

7/27/2023

So to start, I know nothing about plumbing. Nathaniel did an amazing job today. Explained the whole process. They worked extremely hard to fix the clog we had. Absolutely professional and polite. Respectful and HONEST!

Cecilia G.

2/16/2020

They are wonderful. Had to call them out because my washing machine was somehow backing up into the laundry sink. We tried everything and nothing worked. Called them on a weekend and they tried to come out same day but it was late in the day. That was my fault because I waited to call them. They were able to come out the next day. They texted me they were on their way and the young man that came was very nice. He explained what he was going to do and worked very quickly and efficiently. He had everything he needed to clear the blockage. It was great. I will definitely use them again

Martha H.

11/14/2022

This is the third time of I have had Snake n Laterals come out to my home for different services for the past 7 years. First time for a clogged washroom sink, next a backed up toilet, and today a leaky toilet. Each plumber has been professional, friendly and knowledgeable. Each time they have explained what the problem may be and give me an estimate. They have been correct each time and fixed the problem in a reasonable amount of time. No surprises. Appreciate their honesty

Suzette B.

1/14/2021

This company is a fly by night. Don't waste your time or money. It's a scam from beginning to end. Do not keep their word.

Jesenia L.

10/19/2019

Omg! What can I say but amazing. They came out and assisted my property with a main line issue. Super professional and understanding of my concerns . Even receptionist was sweet and did the best she could. If I could give more stars I would .
I will always recommend snake n laterals to everyone and will continue to use their service .
Thank you again Austin, and Angel for your amazing service .

Treva C.

1/18/2023

These people are super stars in my book. I had a reoccurring sewer backup water problem that I had snaked out at least 6 or 7 times in a 2 year period. I was using a neighborhood handyman to snake it each time. Finally, the snaked out process only lasted for about 3 weeks!

I knew I had to call in a professional with a camera to get to the bottom of the problem. I called a well known plumber organization, who charged me a very high price to clear the sewer line and run the camera to pin point the problem. Then I called Snake 'N' Laterals for a second opinion. They were able to go a few feet beyond the expensive plumber and find that roots had entered the sewer line. Snake 'N' Laterals did a process called hydro jetting that cleaned the pipes and cut out the roots. This hydro jetting process was done at less than half the price quoted by the expensive plumber.

Also, the expensive plumber diagnosis called for digging down and replacing a severed line. This was going to cost about $11K even with a discount. I'm so glad that I called Snake 'N' Laterals who found that the line was not severed and the problem was a tree root. Although, I will need to keep maintenance on the line for possible regrowth of the tree root, this is a lot less expensive than the suggestion from the expensive plumber.

I really wish I called Snake 'N' Laterals from the beginning, but I had not heard of them... I grew up knowing some of the legacy plumber names, so that is who I called first.

Yes, Snake 'N' Laterals is a first class plumber in my book. From the Customer Service, to the professional plumbers that come to help. Angel is the owner and he impressed me with his knowledge and honesty.

Thanks so much for a wonderful job, and 'not' taking advantage of this old senior citizen. May God bless you and cause your company to flourish. My prayer is that you keep doing excellent work, being kind and honest to your customers, and God will bless and favor your company.

Laurel P.

01/08/2016 12:00:00 SA

We called Angel after struggling with fixing a pipe for hours. He told me he would be there in 20-30 minutes and was there in about 15. Within minutes the pipe was out! He was fast and friendly all with a price we couldn't beat. Others I called offered me an appt. days away or quoted me hundreds of dollars more. We will defiantly be using him again in the future.

Curt S.

10/30/2020

My friend referred me to this company due to great work and good people. I called them up the lady was really nice ,made my appointment they came out on my sink not draining properly. The technicians name was Justin. Can't say enough about this guy !!super ,super nice !!he knew what he was talking about ,he got the job done.. you don't find workers like this anymore..I now have found an awesome plumbing company!!! Keep up the great work!! Curtis

Melissa B.

12/05/2017 12:00:00 SA

As a real estate agent, I've worked with Angel numerous times to diagnose issues for my clients and he is absolutely wonderful!

Rachelle J.

5/26/2015

I just want to say, i called Angel for a different service and he came right over, we found a broken pipe in my backyard, he jumped right in to help me. This had nothing to do with what i called him for. He helped get my waterline shut off. He is very nice, professional, kind person. Nowadays, you do not get these kind of people that help you if they are not getting money for it. He will now be my go to guy for plumbing needs. But, i just want to say, hes a great guy with a honest company and i recommend him to anyone who needs help. I feel like he probably could do anything you ask of him not just plumbing lol but thank you Angel for your help today. Its much appreciated.

Ac U.

07/07/2018 12:00:00 SA

The problem -a leaky toilet- was quickly diagnosed, & I was given a couple of options...not just the most expensive one. I appreciate that! Austin, the plumber, explained each option clearly and answered my questions. He was professional and efficient fixing the leak. While I hope I don't need servicing again, I wouldn't hesitate recommending Snakes & Laterals to my friends & family.

Hardip R.

6/26/2020

Angel is the man! That's why all reviews are 5 stars. He was supposed to do 20 feet of digging and ended up doing like 80 feet. Came in, looked at it, and conquered it!

Great guy. Says what he's going to do and does it. And in my case above and beyond. Highly recommend this company. Solved a big problem for me.

Michelle B.

8/16/2020

I'm very happy with the excellent same-day service I received. When your water heater goes out, you don't have a lot of options. It can be tough finding a plumber to even return your call let alone come out and perform the job on the same day. I called all over and left messages everywhere. When I called here, I got to talk to a person, and she scheduled me right away. The price was a little more than I'd hoped, but my situation with my water heater requires specialty items, and there was a lot of work to be done, and it was done right the first time. I've had no issues with the install. Quality products, quality work.

Michael B.

3/13/2017

Was lucky to find this guy. Had a broken drain line under the foundation of my house. Other plumbers recommended hammering through bathroom floor and the concrete. Angel said that might be necessary, but recommended digging from the edge of the house to get a better idea of there the break was first. Turns out he was able to fix it without disturbing the interior of our home. Also saved us about $9,000. Honest guy. Hard worker. I hope to never need him again, but he'll be the first call I make if I do.

Jennifer D.

04/03/2015 12:00:00 SA

Fantastic service! Came out right away and had our dishwasher draining like new in no time. Gave me some helpful tips on maintenance as well. Great customer service! I highly recommend.

Michele B.

05/01/2021 12:00:00 SA

Communication was excellent. I got my appointment quickly and they were on time with no issues. My technician, Austin even resembled Chris Pratt, friendly and efficient. He even explained what was going on with my drain which I already knew, but thought it was nice he explained. Cost was reasonable. I would definitely go with this company again. I would say it would be a good idea this company invest in some card readers though instead of typing in manually, some customers prefer their cards not to be entered manually for security reasons. I suggest this company for anyone looking for good service. No pics, but my shower drains now with ease.

Pat C.

9/23/2021

I would like to THANK Angel for doing such a great job in clearing our mainline, you are awesome, 1. On time and same day service, 2. Explained the issue, 3. Great priced for the service provided, 4. Great suggestions in curing this issue so if won't happen again. 5. You got my business and I will give your business out for anyone i know needing service..
Thank you once again Diaz family....

Sam C.

5/21/2020

Austin was very helpful with our difficult project. Was able to fix the bathtub from hell and it's working great!

Melanie H.

4/26/2022

Came out same day where another company was scheduled 4 days out. Had sewage coming out in back yard on Easter!! Angel was super nice and gave some advice for future remedies. Highly recommend.

Anna P.

04/02/2021 12:00:00 SA

I HIGHLY recommend Snake N Laterals! I had a broken water pipe under my house & I've called 4 other plumbers & 3 of them went straight to voicemail, only one called me back to say he was booked out. I don't know how long I've had this issue & I needed it taken care of ASAP. I spoke to Griselda from Snake N Laterals, explained my situation & she had a tech out to my house in a hour! Austin was awesome! He went down, assessed the problem, gave me a reasonable quote & told me he could fix it right then & there! He went to get materials, gave me a courtesy call to tell me he was on his way back & fixed my pipe within a couple of hours. I had tons of questions & he really took the time to explain everything to me, showed me pictures & videos of the work he completed, he was very nice, professional & even gave my dog some attention! LOL

Mike A.

09/01/2022 12:00:00 SA

We had a broken drain pipe underneath our house that was leaking out a lot of water from our kitchen sink and laundry room. The dude that came out, Austin, was super professional. He described everything that was going and showed me pictures and videos of what he found. He gave us a reasonable quote and was able to fix the problem the same day. Definitely recommend this place.

Angelina C.

4/20/2016

Called this place to see why my shower wouldn't drain well they came and said its because a pipe broke and it's a big job for them they have to take down my shower and floor so they recommend to call someone else that would do it they said call Gary's Plumbing. I did he came and it was not a broken pipe it was hair and it took him 20 minutes. Next time I'm calling Gary. They got me all worried I was going to pay for a big job but Gary told me not to worry sometimes it's nothing they just didn't do it right and he was right it was nothing big.

Trina R.

10/30/2020

I was able to get someone out to my house the same day. Everyone I spoke with was helpful. Austin did an awesome job he fixed the problem and made suggestions that would prevent the same problems from happening. I will be calling Snake 'N' Laterals back for more work that needs to be done and for any future issues I might have.

Cherokee B.

7/24/2017

After looking at reviews for a plumber, I found Snake 'N' Laterals (the tag line got me). Left a message through the website and was contacted just a little while later. I was thinking that we wouldn't get an appointment for several days but was given a choice of several two hour windows to choose from that same day. I received a text message when Angel was on his way so my life wasn't put on hold. Angel came out and fixed the dishwasher drain and the pipping situation under the sink as well as a leaky faucet in the front yard. He was quick, direct, and clean. I would definitely call again and am happy to recommend Snake 'N' Laterals to others looking for a dependable, professional plumber.

Angie M.

06/03/2022 12:00:00 SA

This company was a referral from some good friends of ours and they did a great job. I needed a gas value replaced, from the phone call to the office to the actual repair it was all done in a friendly and timely manner. Thank you Austin and your team for a great job

Nancy F.

7/29/2020

We had our sewer line clog and back up into our showers today. It was very unpleasant to say the least. Snake 'N' Laterals came out within about an hour of us calling them. They fixed the situation, were friendly, and gave us good, specific advice to prevent it from happening again. They were awesome! It was definitely more affordable than I expected too. They turned a crap day around. Thank you!!

Mark T.

04/09/2021 12:00:00 SA

Good and prompt service. Excellent communication with Angel who is patient to review options and my concerns including follow-up questions after the job. Would hire again. Thanks

A C.

11/23/2020

EXCELLENT AGAIN! I am a repeat customer and once again Angel did great work. Come out quickly gave me quote and replaced my water heater in same day. Will definitely recommend this company!

Josh P.

3/30/2021

Fast, friendly service. Job was within the estimate both in time and money. Will call them for my next plumbing emergency.

Wil C.

11/18/2017

Angel did a great job. He replaced a leaking garbage disposer, a leaking bathroom sink drain fitting, and flushed my water heater. He also back-flushed my hot water pipes to try and improve water pressure. He did all this is about two hours. Professional, friendly, and fast.

Zaira D.

10/12/2018 12:00:00 SA

I had an excellent experience with this company. I called them and explain our plumbing situation and a technician was able to come the same day. It took only minutes to solve the problem and the price was fair. Thank You! Excellent customer service

Samer S.

8/19/2020

The grease trap drains in my restaurant were backed up and caused bad flooding everywhere. I gave them a call and they showed up right away. I highly recommend them. The technician Austin did a great job, awesome guy.

Greg M.

7/24/2019

I have a home warranty company called First American Home Warranty. They sent this company called Plumbline . They couldn't fixed my kitchen sink stoppage. They couldn't remove the drain cap underneath the sink so they said they will call me in the evening to come out the next day. Well, I waited for the call. No call back. I attended to call them twice the following day but no answer so went to voicemail. After I called Snake N Lateral plumbing they said they will be at my house in two hours and was on time. I finally called Plumbline back and told them their service was no longer needed and I had a company at the house fixing the problem. Tech Auston from Snake N Laterals saved the day. He was able to remove the drain cap and fixed the problem in a timely matter. This company is very reliable. The lady who took the call was very nice and assured me that they will do there best.

Thanks again Snake N Lateral because your entire staff/team rocks.

Karlene P.

09/10/2017 12:00:00 SA

Got our report back from a potential home listing. We were not expecting anything major to be done but luckily through Angel we got our results with recommendations which gave us whether the home we were getting into worth it. Great detail plus great price. Totally worth the money!!!

LeRoy P.

11/04/2015 12:00:00 SA

While taking a shower today I noticed standing water in the shower and the bath tub in the other bathroom had standing water in it and the toilet would not empty so I figured that my main sewer line was plugged up. I called Angel and he said that he could here in a couple of hours. He showed up when he said he would and proceeded to snake the sewer line. After a couple of minutes he pulled out a big wad of tree roots. He ran the snake a couple more times and had me flush the toilets with some paper so he could verify that the line was clear. Total time spent was approx 30 minutes and his rates were very reasonable. I would highly recommend him.

N T.

03/05/2015 12:00:00 SA

Will definitely use Snake N' Laterals for any future plumbing issues my house has. Called Snake N' Laterals (after going back and forth trying to schedule a plumber from All Star Plumbing, to no avail) to see if they'd be able to help me. Left a voice mail and got a call back 5 minutes later from Angel. He told me that he was currently at a home working on a plumbing job, but would come to my house as soon as he was finished. About 45 minutes later, Angel called to let me know he was on his way. Angel checked out my drain issues and told me my house had a main blockage. He got up on the roof and had hooked up his machine and had the main cleared in a less than 30 minutes. His service was professional, he was prompt and courteous and honest. Traits that are difficult to find in businesses these days! Will definitely recommend his service to friends and family.

JulieAnn H.

10/27/2018

These guys are awesome!!! Not only did they do an amazing job on my kitchen sink back up they communicated every step of the way -- and they were ON TIME! I will not call anyone else -- these guys know what customer service is all about!! I'm a huge fan!!!

Cortney B.

09/10/2022 12:00:00 SA

Our front water line cracked and was spray water, flooding the yard. I called SNL and they were at my home in less than 30 min to shut off water to the house. They promptly repaired the break, explained everything w/pictures. Great prices, great staff, great experience. I will never go else where.

Jennifer H.

11/13/2021

100% recommend this company! Austin was great as you see from previous reviews. What a nice guy to represent the business! Plus they got to me so quickly to resolve the issue and I really appreciated that! Great local, Vet owned business to support! I'll be calling them again.

B M.

7/30/2019

This company is beyond a 5 star company!! I'm a property manager and have managed over 100 properties and have used other plumbing companies. I called another company a day before and they could not fix the problem. I was nervous that the problem couldn't get fixed! The apartments are old and the 1st company couldn't figure out how to fix the problem. I then called Snake N Laterals - thank God! They fixed the problem immediately and extremely affordable! I was in extremely happy shock!! I initially spoke with Griselda at the office and she was so welcoming, explained things and was extremely patient with me and very nice! She kept communication with me throughout the entire process! When I showed up at the apartments there was Austin the plumber in the middle of the heat working away and the good news was he fixed the problem within the hour! OMG, I was blown away what a difference from someone who knows what they are doing and someone that doesn't! Austin was my hero, he was very polite, showed me what he did, cleaned up afterward, was very detailed explaining everything to me, he double and triple checked everything before he left. After today, this company will ALWAYS be my go to company now! They are honest, hardworking, don't overcharge, extremely fair in pricing, on top of that they are very nice and the best part is they get the job done no matter how difficult the situation! THANK YOU SO VERY MUCH! HAPPY HAPPY CUSTOMER! Your company surpasses every plumber I've ever used for the past 30 years!

Mike S.

10/05/2016 12:00:00 SA

Not every day I get to give a 5 star review. Friendly, fast, affordable no BS, no scams, no gotchas. Good to know I have a resource in case I need plumbing help in the future.

Mel S.

11/16/2015

Free estimate. Angel was straightforward and honest with his pricing. He fixed two of my leaking toilets at a very reasonable price. I had called around and was not convinced by any of the other places because they could not give me a quote. He showed up the day after I called him and fixed my toilets within 20 minutes.

Ben K.

1/26/2021

I called Snake 'N' Laterals today and luckily they were able to fix my plumbing need the same day. They were fast, professional, and reasonably priced. I highly recommend them.

Lorraine L.

5/15/2018

Snake 'N' Laterals took care of our plumbing problems and gave us the customer service that we wanted.
We had a slow leak from a pipe into the garage ceiling and we called 3 different plumbing companies. Two offered to come out with a fee and they would add this to our service if we chose to go with them. We called Snake 'N' Laterals and with no fee for our estimate we received prompt service and the owner Angel came out to see what the problem was. He addressed the problem we called him for and we asked to have a camera check to make sure our main line was working since we had problems in the past. The main line had broken in the past due to the roots growing into the line. We had a different plumber fix it 3 years ago and the problem was back again. Angel showed us where the roots were growing into our main line. We had him take care of this problem and he fixed the leak in the roof area of the garage. We also opted to have him Hyro Jet the main line, Angel was very patient with addressing our concerns and answering all of our questions. He was very careful to leave the work areas clean after he was done.
Plumbing jobs are not inexpensive but I was very happy with the service we received and the professionalism and knowledge he has as a plumber. We plan on using Snake 'N' Laterals for new toilet installations and other plumbing issues that arise. Thank you Angel for your patience with answering our questions, the great customer service, and the expertise that you gave us. Michael and Lorraine

Dirk P.

11/21/2016

We needed our kitchen drain snaked. Very pleased with the service provided by Angel and his pricing. He was prompt, courteous and professional.

Gigi S.

07/12/2021 12:00:00 SA

I am assisting my clients in purchasing a multi family rental property in Clovis. Not being from the area I was trying to find a good company we could rely on to check the sewer of the property. Snake 'N' Laterals were professional, responsive, thorough and on time - fitting us in an already busy schedule. I would definitely use them again! Highly recommend!!!!

Bryan S.

3/29/2023

We contacted several plumbing companies and by far this one was the most responsive and helpful. They were quick to respond by phone, email and in person. Service Tech was professional, extremely knowledgable, and explained everything clearly while on site. In fact, the service tech showed up early, rather than late for the appointment. The office staff is friendly and communicates well both both by email and phone. We received the sewer report promptly after payment. We will be sure to use their services again when the need arises.

Johna V.

9/26/2016

This guy is great. My toilet was clogged up. Called him and he was here within 10 minutes. The fees are really reasonable. Thank you so much.

ron b.

4/30/2023

This is the first time I needed a plumber since purchasing my brand new home in 2007. When these homes were built they installed the outside hose bibbs by soldering them onto copper pipes instead of the old school way of using threaded pipes. I've changed many of them out in the past just needing a crescent wrench and some silicone tape. Not anymore, you need a blow torch and a lot of patience for this job. I wasn't up to it, especially since I have never done this before and if something had gone wrong then my house would have been without water until I called a professional. Well I read the reviews for Snake 'N' Laterals and they were great. l called them and Austin came out to do the job. He was great!!! Not only was he very knowledgeable and professional but he had a lot more patience than I would have had. He kept using the blow torch about 5 to 10 minutes longer than I would have to get the job done. He didn't give up and finally got the faucet to come off. He sent installed a pipe with a male threaded end so I could do any repairs in the future if needed. GREAT JOB Austin, thank you for your perseverance because the only other alternative would have been to cut out the tee and replace the whole thing which would have cost me a lot more money. I would highly recommend Snake 'N' Laterals for any plumbing needs that you have!

Michael C.

12/18/2019

Awesome job by Snake 'N' Laterals earlier today!! It seems something always happens just before the holidays, and coming home last night to a small flood at the base of the kitchen sink cabinet was no exception. The faucet was acting up like a volcano and I noticed some other areas underneath the sink were leaking. This morning I called S'N'L and was greeted by a lady who was very polite and thankfully scheduled me for a same-day appointment. A couple of hours later, Angel arrives and conducts an inspection. Not only did the faucet need replacement but he also identified the water valves underneath the sink were not functioning properly. He also noted a minor leak coming from the main drainage pipe. After doing some quick research, Angel provided some options for faucet replacement and associated cost estimates, which also included new water valves and sealing the drainage leak. After a quick signature, I was to expect a team member of Angel's to tag in and complete the job. An hour later, Austin arrives with a new faucet. Austin worked very diligently and did an excellent job in replacing the faucet, valves, and fixing the drainage leak. I was very impressed to get this work done in the same day that I called. Overall, I found Snake 'N' Ladder efficient, kind and very professional. I highly recommend!

Frederick R.

04/04/2017 12:00:00 SA

I called to Monday evening to schedule an appointment to have a tub and toilet snaked. The owner came out first thing the next morning and fixed both issues. While he was at my house I also asked him to drain my hot water heater. They gave me a great price and they were less expensive then the two other plumbers I called to get quotes from. I am very happy with the work, they sent me a text reminder of my appointment and I was able to pay with my credit card. I would absolutely use Snake N Laterals for my next plumbing job.
Fred

J B.

01/06/2016 12:00:00 SA

The main drain line in our house was clogged, so we couldn't use any of the sinks, bathrooms, or washing machine. For major problems like this, it is not worth trying to do it yourself, call an expert.

I called Angel, he gave me a free estimate, and was able to come that same day. He was out there (in the pouring rain) and scraped out some stubborn roots coming from a giant pine tree in less than an hour . He even fed his camera down the drain and was able to show me the exact location of the roots.

I've heard from many people that renting a snake from Home Depot to do it yourself can be big waste of money since using a snake is not as easy as it looks and a lot of times you'll need an extension that's at least 100 ft long. Before Angel, we had two other plumbers come by and they weren't able to cut through the roots. If it sounds like you're having similar problems, I recommend that you save yourself time and money and just call Snakes and Laterals.

Clarissa T.

3/25/2020

I used Snakes N Laterals for the first time today and they were fast, reliable and friendly. I highly recommend anyone looking for a plumber to call Angel to come out. You will not be disappointed.

Jim H.

12/24/2021

2nd time we've had to call Snakes in the past 5 years, and both times Austin has done a great job. They always get back to you ASAP and keep you in the loop. Austin gets in and out quickly & efficiently, and is willing to explain everything that's going on. For $99, and no upselling or gimmicks, you can't beat them. I would recommend them 100% every time, they came out on Christmas Eve day for goodness sake! Merry Christmas

Vaché G.

2/27/2016

Woke up one morning to find out that the city had shut off my water. Turns out the main line in my front yard was leaking. I called Angel from Snake N' Laterals and he came out to my house that morning to assess the situation. He already had a few jobs scheduled for the day, but he still made the time to come back and fix my issue. Unfortunately, there was a crack in the line that couldn't be repaired, the whole thing needed to be replaced. He recommended a company that was permitted to work on the city's pipe and went ahead and patched me up just to get me through the weekend so I could have running water. Good service and communication, Angel was a pleasure to work with. Thanks again!

Irma R.

06/07/2022 12:00:00 SA

I had major plumbing issues-and chose Snake and Lateral. I got many quotes and they were the best price and from the moment of their quote I knew I went with the right company. Austin was very skilled and answered all questions. I am an out of town landlord and felt very at ease with the major project I had to do - complete pipe replacement underneath my house and repair in front of home! Griselda the office Manager was so polite and a pleasure to work with. If you have major plumbing issues choose Snake N Laterals!

Jennifer Y.

3/23/2023

Thank goodness I called Snake 'N' Laterals! I was quoted over $15k for some repairs from a local plumbing company that the home warranty company sent out. They claimed it wasn't covered by the home warranty and that there were roots all in the pipes that extended into the street. They claimed they were going to have to dig under the street.
Angel Sr came out and the lines were actually clear and he showed me this with his camera, there were no roots extending into the street! I almost got taken for almost $15k!! And avoided what would have been an extensive fix along with an inconvenience to me and my neighbors while the road would have been torn up.
Thank you thank you Snake 'N' Laterals!!
I hope this post helps others that are facing the same dilemma.

Walter C.

8/19/2022

Snake N Laterals is hands down best plumber in Central Valley. My water heater wasn't working and they made same day call. Fixed problem quickly and identified an underlying problem that could have been disastrous. Professional, courteous, extremely knowledgeable, and reliable. If you need a plumber you will not be disappointed.

Bobbi M.

7/22/2019

The guy was wonderful. He even showed me every step of how to fix the problem so I could learn for myself.

Marilyn C.

1/13/2017

Amazing service and Angel was great! He was able to come within 30 minutes of when I called. He came to my rescue! Would highly recommend him!

Nae L.

9/26/2020

Wow! Fast, friendly, knowledgeable, and the job is done for a reasonable price. Extremely pleased with this company and our technician, Austin. Thank you!

Shawn B.

5/21/2020

I normally don't give 5 stars but Austin from Snake N Laterals did a terrific job. Not only did he fix the clog, which was extremely burdensome but he explained the entire process and gave us options to improve our pipes moving forward.

If you need quality service, quickly. I would recommend Snake N Laterals.

DeNae S.

05/01/2019 12:00:00 SA

Receptionist was polite. She was able to send a tech out same day I called. Tech came, gave me a estimate for free. I received a confirmation text letting me know Tech was on his way with a picture of him. That impressed me. Did not wait long for tech to come out. Hired him on the spot. The price was affordable. Other plumbers charged a lot more or just didn't call me back. Got first bathroom snaked & tub spout fixed in master bathroom. Appreciate the services I received. He also got work done in a timely manner. Double checked his work before he left my house. I will definitely use Snakes 'N' Laterals again.

Denise T.

07/03/2019 12:00:00 SA

These guys are great! I've had to use their services twice in a month. Recently bought an older house ( built in the early 50's) the pipes aren't what they use to be.... the gentleman that came out to snake worked hard for his money, spending nearly an hour on my roof.
Hopefully I'll never have to use a plumber again, but if I do, I'll call them.
Best part, their sense of humor. Back of the truck reads Your S#!t pays for my S#!t
Gotta love that!!!

Valerie H.

3/13/2020

What a great company. Snake N Lateral was recommended by a friend. So happy we called them for their service. On Monday morning I called to get something set up for Wednesday AM to clean out the line from master bathtub. The young lady was very accommodating & knowledgeable. The service tech was set up to arrive Wednesday AM between 8 & 10 - perfect! Around 9:15, received a text along with photo of the tech who is on his way. His name is Austin, such a helpful, friendly young man. Charges came out to original quote Highly recommend this highly professional company.

Eileen R.

6/27/2017

Had a great experience with Angel and his crew! Him and his staff are very professional. They fixed one of our toilets and a shower in our home. Angel made sure to answer any questions we had and even explained in detail why certain problems were occuring. I am very happy with their service and would recommend them to anyone.

Maria M.

6/29/2019

By far the best plumbing service around! Friendly, reliable and super reasonable. I called in a panic on Friday night, Angel (the owner) showed up Saturday before noon, and I'm located in Stockton. Within an hour problem fixed.

Today I had the best shower ever! I'm amazed at the water pressure, it hasn't been that strong since I bought the house 6 years ago

Definitely recommend this company, they treat customer's like family, very impressive. Thank you very much.

Michael R.

4/13/2018

Called them this (Friday) morning at 7:30 with both toilets and one shower backing up. I knew where the problem likely was, but the lady at the office confirmed what I suspected. Said they'd have someone here between 9 and 11. At 9:00 on the dot Austin arrived and started searching for the external sewer cleanout...which the builders evidently decided was not a necessary item. So he pulled a toilet and cleaned the line (Angel came by to assist and mentor - excellent!), reset the toilet and in a couple of hours we were good to go! No, it wasn't $99, but for the amount and quality work they did, I am completely satisfied. Both Austin and Angel have great attitudes and obviously take pride in their work. Snake 'N' Laterals is now my go-to company for plumbing and drain issues!

Ann R.

11/02/2022 12:00:00 SA

Austin & his assistant were here today & as always did a great job!!
Replaced my garage sink
Everything cleaned up when they left & my washer is working again !!
Thanks again guys don't know what you did but it's working great !! As is the sink
Thanks!!

Deby M.

09/04/2019 12:00:00 SA

I highly recommend this company. I called the office about 845 and had an appointment for the same day at 11am. I received a text message with a picture of the tech so I'd know who to expect at my door when he was on the way. I thought that was brilliant in this day and age you can't trust anyone anymore. The service tech (Austin)was prompt and professional. He did a great job at explaining what was going on and and how to avoid the same issue in the future. Total time of appointment was 20-30 minutes( only because he had to get on the roof to clear the main drain. I will definitely call them again if I have any plumbing issues in the future!

Katelyn A.

05/12/2020 12:00:00 SA

Austin came to our home to fix a clog in our sink and he was the absolute best!! We were so satisfied with the job he did and the the customer service was awesome too! He was very helpful. If you call for a service ask for Austin! He's the best!!

Jessica C.

11/14/2017

The best service! We had a small metal room spray fall into the toilet mid flush. They were able to come out same day and he had it out and toilet completely back to normal in less than an hour! Angel and the woman at the office provided great customer service. They are my go to plumbing service!!

Bradley A.

4/22/2016

I called the day I heard my toilet making a screeching sound, and explained I could only be there after 5 since my job is M-F 8-5. Most services in Fresno don't even work at these times but Angel scheduled for the very next day between 5-6. Again, judging by other services in Fresno, I expected him to show up around 6:30 but right when the clock struck 5 I heard the doorbell. Awesome. Angel was friendly and fair and fixed the problem. A+

Raul V.

5/14/2020

I had another clogged drain line in the house, one that snaking it didn't completely resolve the problem but Angel has some great tools a his disposal, he was able to send a camera down the line and show me exactly what was happening after which he hydrojetted the line which completely cleared the line. Thanks again Snake N Laterals!