This review is long overview but well-earned. Eric is incredible. Very Passionate, Professional, Fair, and a really hard worker! We'd call him again in a HEARTBEAT!
We had a situation where we had our side yard landscaped this year and planted a lemon tree (and other plants in the same area feet away). The lemon tree was about 15 feet from our garage.
After a month or so, we noticed the lemon tree was dying. We were scratching our head wondering why. My fiancé dug up the lemon tree and found there to be a lot of water underneath the ground.
Of course we were very concerned, thinking it was a leak coming from our home. The first company we called was Sewer Nation. Eric was so responsive he called back immediately. He was literally over to our house THAT SAME EVENING.
He was prompt, and ran a camera down the sewer line. He did not see any leaks but did find another issue - branches running into our sewer line so we had him hydrojet the line so we could circumvent other future issues.
Eric spent over 2 hours at our home with my fiance troubleshooting, checking our home water pressure off the main. The meter did not move, so he provided reassurance that the leak was not occurring inside our home.
We were able to narrow it down to being groundwater or a leak from the community water lines, by the time Eric left. While it took us another week, with the water district coming out to research. We finally figured out what it was.....The coolest thing was that Eric stayed with us across the 2 weeks, checking in via Text, offering advice, asking if we found any more evidence, sending us articles, that might point us in the right direction.
It was a very perplexing issue that ended up being a leak in a line underneath the ground outside the house. The thing about Eric though, is that he's tenacious, very thorough and passionate about what he does. He was genuinely concerned and caring for helping us, and even my fiance was super-impressed with how much extra TLC he gave us.
If you want VIP Treatment and the best CUSTOMER EXPERIENCE - call this company!