Michael S.
02/12/2018 12:00:00 SA
I have used Rick the Happy Plumber twice now and have been extremely impressed with their work. The first job was to clear the main sewer line out of roots. I called late in the day, around 3:45. Rick had his team to my house by 5PM, very quick. The team, led by Angel, was professional, clean and pleasant. They listened to me about the problem, since this is a regular problem for me, and quickly assessed the situation based on my observations, verified that my assumption was correct and had the problem fixed within 20 minutes. The line was cleared and they cleaned up after their work to the point it looked like they had never worked at the site at all. They also explained to me which tree the roots were coming from, since there at many trees near the main, and how often I should have the line cleared based on the amount of roots vs. the last time it was cleared out.
The second visit was today. My water heater was no longer working due to the thermocouple going out. Once again, this is a standard issue in my house since there are many people leaving here and the water heater sees a lot of use. Art was the plumber who responded, and once again, he was friendly, clean and listened carefully to what I was describing. He verified what I said and confirmed my suspicions to be true. Once be began working on the water heater, he found 2 other potential problems, described them thoroughly, and what the future ramifications would be and how to properly fix them so I could work with the landlord to prevent an further issues.
Their prices are FANTASTIC. They are extremely fair and, quite honestly, a little cheap for what you get. These guess are so knowledgeable it is unreal. They are willing to teach you about the repairs, tell you about potential problems you see, and are very friendly.
These are my go to guys. While I still live in Anaheim, I will use no other plumbers. I highly recommend these plumbers to anyone within the response area.