Reliable Handyman

I turned to Rick because it was necessary to change the water filter on my project, Rick responded very quickly and was with me within an hour, he did the job very well, my customer was satisfied, now I will only contact Rick

(Edit: 2/22: To be fair, RH did provide refund on the job so extra star for that. And yes, pipe was old but as mentioned, it was not in terrible shape according to the other plumbing companies that came in to fix later. Primary point here is that if you have something like this where things can go wrong, take the time and if necessary pay the little bit extra to have the peace of mind that it will be covered.)

Use at your own risk. For me, RH took a simple drain snaking job that should have been about $200 and turned it into a mess that ultimately cost us about $3000 and a couple of weeks to repair and clean up. I'm debating whether it's worth wasting anymore time taking them to small claims court for what happened.

I've snaked the drain in question multiple times before by myself and by hiring reputable licensed plumbers. This time around, I put in a bid request on Yelp. RH was first to respond and came back with a price that was comparable to other quotes I received. The key difference was they had immediate availability so I chose them. The other key difference I should have caught was they didn't have a badge noting they are licensed.

Long story short, the guy they sent struggled with the drain at first and got frustrated because of the time it was taking. This definitely got my spidey sense tingling. I had some work to do so stepped away but recall seeing the guy put some funky head on the snake as I passed by. A short while later, he tells me he's done and shows me by running the sink which now drains properly. I notice an odd sewage smell but figure it must just be leftover from the snake work. I pay the guy who quickly leaves and that's when I notice that the drain is emptying alright, but water is now bubbling up from the where the concrete slab of the garage and the foundation meet.

I call RH to have the guy come back. He does, acts surprised and then tells me that the drain pipe beneath the slab is broken but it's not his fault because it was old. This is where I discover they aren't licensed and they refuse to take responsibility for damage done, in contrast to any reputable plumber. The irony is that the price they charged was exactly the same as what I was quoted by the other LICENSED plumbers. Big miss on my part. Anyway, argued in vain with the guy and his partner on the phone who tried to make the bogus argument that it was like doing heart surgery on someone elderly so they couldn't be blamed if the patient didn't make it. For poops and giggles, I asked how much they would charge to repair and they quoted me $2500 to repair just the part immediately below the concrete slab. Hell no.

At this point, I'd learned my lesson and was careful to get bids from several LICENSED plumbing operations. Three of them actually came back with quotes LESS than what RH wanted to charge me to fix the mess they made, plus they provided multi-year warranties on their work. These real plumbers also noted that the pipe would have been fine if more care and proper equipment had been used in snaking it. Those repairs are done and now have to pay even more to replace the carpeting that had to be ripped up to complete the repairs.

Anyway, very expensive and stressful lesson learned. For simple jobs that you don't really care about the quality of the work, it sometimes makes sense to hire a handyman. However, when you're hiring someone for a plumbing job that has potential to go wrong, make sure to go with a licensed and bonded operation that will stand by their work. That is not what you will get if you hire RH.

Very responsive and super reliable. We had a clogged kitchen sink and Han came over on a Saturday to help us resolve it. Very detail oriented and made sure that there were no leaks after he helped unclog it. Would definitely recommend and will continue working with them going forward.

My kitchen sink was clogged and I called Reliable Handyman, they showed up within a couple of hours. He was very punctual and efficient and clean, I appreciated that he cleaned up after fixing the pipes! He also helped fixed the outlet for the garbage disposal because it was broken. Overall a great job! Thank you so much!

We had a badly clogged shower drain and also a leaky toilet. After calling a couple of places, we chose Reliable Handyman because he was willing to come and provide a quote in person where others would charge a fee simply to come out.  I was amazed when he came already prepared with some typical toilet replacement parts since I mentioned the leak.  What was even more surprising was that he was done unclogging the shower drain and fixed the toilet leak in less than 30 mins.  He was so efficient and charged a very reasonable price. He definitely could have charged more if he didn't come prepared with necessary parts and had to make trip to buy parts.

I am so pleased that I now have someone reliable and honest to call. Highly recommend.

Very quick respond
Quickly solved the problem.
Even though the late night and heavy raining still get the works done on time during Sunday night.

Rick was quick to respond to my Yelp message, and came over promptly. He fixed our toilet at a very reasonable price and was quick! Other plumbers said they couldn't quote me unless they came in person to check it out, which I get, but I prefer the flat rate and the way Rick handled our communication. I've had another plumbers come over and chage me a ridiculous amount for an hour over something very small. Definitely going to call Rick again if we have any other plumbing issues in the future.

My sewerage system was backed up on a Sunday evening at around 7pm. I called a few other places, but Reliable Handyman was the only one who responded and came within half an hour.

Mr. Chen was very thorough and the quality of his service was excellent. He not only helped me clear the backed up water in my tub, he also found the root of the issue.

His pricing is very reasonable. I highly recommend using his service!

Highly Recommend

Recently we noticed 2 issues in our condo in SF. One is that there is one piece of hardwood floor broke which created a hole. The other one is that the bathroom window is too old and can't really hold and close correctly.

At first, I got a quote from our neighbor handyman who came and gave me a quote of $1000 for both issues (not to replace the window but just to fix it). It sounds a bit too much so we decided to get a second opinion. We found Reliable Handyman on yelp. They responded to my message super quickly, and sent a guy to examine the situation about 20 mins after we first texted. The handyman came and just fixed the 2 issues on site in 30 mins. After that, he said that the job is small enough so it's FREE of charge. It's really too good to be true. I basically saved $1000. Definitely recommend and they will be my first and top choice whenever I have jobs like this in the future.

My kitchen drain was clogged and needed to be rooted/snaked. I requested a quote on Yelp and Reliable Handyman was one of the few companies to provide an actual quote over e-mail, rather than saying they needed to perform an inspection first. Their quote was also the lowest by a significant amount, so I went with them. Han came out promptly and he very efficiently and professionally rooted the drain, which works great now. I wholeheartedly recommend Reliable Handyman and wouldn't hesitate to do business with them again.

These guys are A+, based on my first experience, which was replacing our toilet just today. Rick the owner was super responsive in Yelp and in texts, and their rates are very reasonable. The person who did the work, Han, was fast, really skilled, cleaned up the site work, and was kind enough to nudge a floorboard back into place before setting the unit on the floor. If there are any issues with the installation, I'll report back here, but I get the feeling I won't have to! Thank you Rick and Han.

Great service.  They were prompt, efficient, and professional. Also the price is very reasonable. I recommend their service.

Excellent service, Han came within 15 minutes! Quick and efficient faucet replacement. Clean job and no issues. Will repeat for future tasks.

Put a project on Yelp to change a kitchen faucet. After receiving several bids, Reliable Handyman was the cheapest and was able to do it next day. The gewas at my condo the following day, and replaced my faucet without any problems, in minimal time.
I highly recommend Reliable Handyman, and will use them in future projects I have.

I was looking for a plumber urgently on a weekend at almost 5pm. He responded right away. Told him about the problem  and gave a price that's very reasonable. Came in and assess the problem. Since it was late already, he came back the next day to finish the job.  Took him 5 hrs to clear it. Got the job done. I paid him what he asked before he saw the job. Didn't charge more.  He really is the reliable handyman that he says to be! I'll hire him again in the future. Thank you!

Fantastic service. They were very responsive knowledgeable , and was able to repair our water heater very quickly.  We will use again and highly recommend .

Great work, Chen was very responsive came within the hour to fix our clogged kitchen drain

We had a shower regulator problem that required replacement of the unit.  This involved cutting through drywall, cutting and replacing piping and installing a new fixture.  The job was thorough and well-done as well as timely completed.

Would use them again.

Rick was very responsive and came the same day to fix our toilet, his rates were the best and he did a great job, We really appreciate his quick help as we were with one less toilet in a crowded house. Highly recommended, will definitely contact him if we have any other plumbing needs at our home!!

Called Reliable Handyman to see if someone could install my expensive ceiling fan and flood lights in my kitchen.   The owner Han responded instantaneously, and my items were installed without any issues.  Clean install and cleaned up afterwards.  Wife is happy; happy wife, happy life!   *Highly recommend* Thanks again, Han!!

Great service. Call him 10 pm on a Saturday night and arrived at my house 10:45 pm. You never know when you would need a handyman, and it's the best when you got someone that is so responsive and professional. Thanks again.

Our kitchen sink clogged up on Sunday afternoon on a holiday weekend. Rick was here in 40 minutes as promised and he fixed the problem in under an hour, including putting everything back together better than he found it. Outstanding service.

DO NOT HIRE. This person sent a plumber to my home who pulled fixtures out of the shower and said there was no issue with replacing them (it's fixtures only nothing inside the wall). I asked him to pull a plate back, and he yanked it off without the proper tools and destroyed the handle. He said the job was easy and told me what parts to buy, then left with my shower walls open.

A half hour later I got a text saying he can't do the job, and he REFUSES to give an explanation. My shower is now destroyed. I have never been so frustrated or felt so abused by a company. It is 5 days later and they still can't come up with a reason that the project is a problem other than it's a long drive (!) Thank God other professional plumbers are stepping in to help, and every one I contacted said this was incredibly unprofessional.

Do NOT under any circumstances engage with this person, they are not a reputable or normal company.  The fact that they would do this to me and try to justify it tells you everything you need to know. Stay far away unless you want to scramble to clean up the messes they make.

Exceeded expectations. Han can do anything, and he does it well. He is honest, most reasonably priced, careful, and posseses a wide range of skills. He does a meticulous workmanlike job and cleans up after his work each day. Very professional and talented, and good at solving problems of my making. He also works quickly and untiringly, 7 days a week.Thank you, Han.  I'll continue to use him for every job in the future.

I had a faucet to be replaced. They came on time, were very polite and professional. Everything was fixed quickly. Would use them again

Had a leak on my faucet upstairs and Han came to the rescue last minute and got it done extremely fast.  Very competitive rates and very friendly. Thank you !

I had ordered a tankless bidet toilet and needed a hand with installation. Reliable Handyman was not only responsive, but had quoted me online with provided pictures of my current toilet. The plumber came the next day ready to do the installation. However, the new toilet interfered with the water valve and we needed to reroute the line to turn 90 degrees and run along the wall. He explained that in an event of a water leak, I'll want to be able to access the valve outside the toilet and not have it stuck inside. We reschedule for the next day after he bought materials for install.

The installation was smooth. He even helped out at the end with recycling and disposing of the toilet. Appreciated the excellent service at an incredible rate. Would recommend to anyone doing plumbing.

i contacted Rick to inquire and schedule a few projects.  Rick was very responsive and scheduled Han to come out.  Han is reliable, professional, courteous and knows how to do just about anything!  very Impressed with this company and Han's outstanding work.  I had been looking for a reliable and professional handyman......well, I found one and highly recommended Reliable Handyman to anyone in search of a handyman.

Great value, fastest service and fixing any problems in your home, they will be back to check your problem again when it wrong or you didn't like it.

I am writing to express my appreciation for the excellent work you have done for me recently. Your professionalism and attention to detail have made my experience with you truly outstanding.

I have used your services multiple times, and every time you have exceeded my expectations. From the moment I contacted you to schedule the appointment, you have been courteous, prompt, and reliable. You arrived on time, fully equipped, and ready to tackle any job that needed attention.

Your workmanship is truly exceptional. Whether it was repairing a leaky faucet, fixing a damaged wall, or installing new light fixtures, you always completed the work with precision and care. You paid attention to even the smallest details and made sure everything was done to my satisfaction.

Moreover, you were always respectful of my property, ensuring that everything was left clean and tidy after the job was done. I never had to worry about any mess left behind.

Thank you for being a reliable and trustworthy handyman. Your dedication to your work is evident in the high-quality results you consistently deliver. I would highly recommend your services to anyone looking for a skilled and reliable handyman.

Fast service, went out of the way to drive to home depot to purchase necessary parts. Job well done.

Needed a new garbage disposal installed and contacted Rick at just after 9am. While other plumbing companies wanted to come out to give estimate (waste of time for small job), he gave me a set price and was more responsive. Within an hour or two he was there to install it and got us back up and running. Will definitely be calling him for future plumbing and handyman work. Great service!

Came on a Monday night to fix my toilet. Didn't have the right part; ran to Home Depot and fixed 30 minutes later.

We needed replacement of both our kitchen faucet (with soap dispenser) and bathroom faucet. Rick/Chen responded to my Yelp request very quickly and had the most competitive rate. Because he had great reviews, I decided to go with him. The reviews are accurate! He was willing to come by the same day within a couple hours! I didn't need him that quickly, so we scheduled for the next morning. He kept in contact via text. He replaced both faucets at record speed. Both faucets work perfectly and look beautiful. He also took away my old faucets and removed all boxes/trash. I also asked him to look at a third faucet whose handle no longer works. He tinkered around a bit and then told me that I'll have to replace it. He did not charge me for this. Anyway, when I finally do buy the new faucet, I will definitely be calling Rick again.  Excellent work, highly efficient and competitive pricing. It's a no brainer.

Highly recommend!

After consulting Youtube I ran to Home Depot first thing Sunday morning to replace a faulty fill valve for the toilet downstairs that would not shut off the water and was driving me nuts (insert the sound of a running toilet here).
After an hour of messing with the replacement I hit a snag with the water line leaking at the toilet and spraying all over the place (literally!) as soon as I tried to turn the water back on. Thoroughly frustrated, I hopped on Yelp to submit a request for a quote and they were the first to respond. I'm so glad that I found them ~ initially they couldn't make it out until 5:30 pm the same day which was fine however thankfully their job wrapped up sooner and they made it to us around 12:30 pm instead. They were extremely knowledgeable, efficient and courteous. Thank you so very much! =) I'm so glad that I don't have to worry about this anymore.

Will keep them on speed dial for the next time something comes up!

recommend. So quick to respond. Best rate. Extremely reliable. Especially for a weekend I mentioned I was in no rush for the job (replacing a wax seal ring) and that I did not want to pay a surcharge for a weekend. I was told there is no surcharge for them a work day is a work day and week days are too busy! Picture of what the prior wax ring looked like - yuck! Toilet as good as new!!!

This was a simple job for a plumber/handyman (replacing a toilet), but the impossible dream for me. They did an excellent job! Not only that, they're courteous, polite, happy to answer questions & checked their work when they were finished. I'm happy to recommend Reliable Handyman to all! THANKS!

Water levels have been low on my toilet for a few months, so I wanted to do some preventative maintenance before it turns into something larger.  

Called a few of the local plumbers in the area - either not responsive or charging at the highest range.  

Since the local shop wasn't picking up, I messaged them through Projects on Yelp and accidentally put a request out to other plumbers.  

Reliable was one of the first that reached out and after fielding a few others, I decided to go with them.  

Seamless process - chat on the phone for a minute to figure out availability, then Rick will text you when he is able to secure a tech to come your way.  Any changes will be quickly communicated - which is so appreciated.  

The technician Han was so pleasant - it's all in the details:
-easily figured out parking/access
-removed shoes without prompting
-came prepared with everything, parts and his own towels, yes I have had repair people destroy my towels with the grease on their hands
-professional, polite, respectful of my home
-the repair was simple but he showed me how to troubleshoot in the future, which is invaluable if the same issue occurs

Reliable has a customer for life and found out after they do other repairs outside of plumbing also - excited to have a handy person other than TaskRabbit!

We decided to replace our 28 year old toilet with a modern toilet/bidet combo. Looked easy enough to install until it came time to attach it to the water valve. The hose that came with the toilet didn't fit. They did provide a new valve but replacing the valve was beyond my skills, and it was a tight fit. I received one quote that was crazy. They wanted to open a hole in the wall behind the toilet to create space and leave it open for me to repair. Reliable gave me a much better estimate. Their technician came right over and got to work. He came up with a more creative solution, using an elbow to route the valve behind the toilet, creating more space without demolishing the wall. Finished the job in about an hour at a fraction of the cost. Thank you Reliable! They definitely lived up to their name.

Rick, is reliable and handyman. We called him late at night and he came right away for emergency fixed

Rick and his team were able to deliver within hours notice on an emergency clog and leak situation. Even though our service area was a little out of the way, he made it happen! Extremely response on phone as well. Thank you!

I was request for a vanity replacement. Rick has clear response with great pricing! Moreover, quick on set up schedule and clean up everything after all. All in all, he did a wonderful job! Thank you so much!! :)

Rick helped us install a gas line. Super prompt, safe, quick and very fair pricing. They were great at explaining what they were doing which I really appreciate. Overall can't thank them enough!!

My dishwasher doesn't work properly. The water came out from the air gap on the counter, and this made my kitchen counter and floor flooding and messy. I found Mr. Chen and he sent someone to check at my house in 20 minutes. The handymen was very polite and even carried a heavy box of water upstairs for me. He also fixed the dishwasher issue very efficiently and friendly. He showed me the grease and waste caused the clog in the drainage. He cleaned it and finally the water flow into the food disposal. Problem fixed in an hour the minute I reached out to the company. Strongly recommend!

I work with this men for few years already, he is a good men and did job well and fast! This remodel kitchen is build by this men, good work thanks

The best experience with a handyman by far!  Looking for a toilet replacement, contacted Rick, he is extremely responsive with text and phone call,  his pricing is reasonable and up front.  He sent Han over to do the work, Han is amazingly fast, punctual, efficient and friendly, in less than an hour, he was able to remove my old toilet and replaced it with the new one.  He was super clean and left no mess behind.  He also picked up the new toilet from Home Depot  and disposed the old one for me.
A five star experience all around!   They definitely live up to their name -Reliable Handyman.