Pro Rooter & Septic

Help is on the way when you call this company!!  I had a leak in my flower bed from an old sprinkler line which they quickly identified and repaired.  However due to my house being 45 years old the main water line to the street was rusted and was leaking.  They had to trench to the street and replace the line.  They were completed in no time at all and I haven't had a problem since.  Thank you Tina and family-

I never thought I'd review a plumbing company until recently when we really needed one.  I'm in town visiting my girlfriend who lives in Visalia, and we came home to a major disaster with water everywhere.  I called 3 companies I found locally on google and Pro Rooter and Septic offered us the best best price and quickest response.  Scott was at my girlfriend's house in less than an hour and problem solved.  It was evident he knew what he was doing when he took the time to explain the foreign language to us on what was happening.  I would highly recommend this company based off of their integrity and honesty alone.

Excellent customer service. Technician James removed and installed a new garbage disposal professionally. Will absolutely call again. Thanks

Was out at the house the next day. Spent time reviewing the situation and great to work with.

When you have a family of four visiting from out of state and your septic system gets full you need help, QUICKLY !!!
I called Pro-Rooter on a Saturday night at about 11 pm.   I was surprised to actually have a human answer the phone!
The lady took my name and address, told me that their guy would be there on Sunday morning to pump the system between 8 and 10 am.
At 9am, here comes their truck!!    

Although it took more time than we figured in finding and uncovering the septic lid they didn't complain once.   In fact, Darren and his daughter Keylee just dove right in and really got to it.

In about 2 hours we were done, with our tank empty, and also a bit of advice from Darren on  how to keep the tank in better shape by using a maintenance of septic treatments.

One thing that was different about Pro is that they took the time to make sure that the sludge at the bottom of the tank was broken up so it could be vacuumed out.   The previous service just took the liquid off the top and didn't touch the sludge, which in our case was the major problem.

I highly recommend this company, and especially Darren and Keylee anytime that you need septic service.

Was taken advantage of as a woman.   Was told my husband was fully aware of the additional charges as the bill was presented after the job was done .  It was double what we were quoted.  20 minutes 750 dollars, charged 600 yesterday.   $200 of that was because they had to drive the truck out instead of a work vehicle, even though it didn't need to be dumped as IT WAS DUMPED YESTERDAY. Somehow that's our fault.    I feel deceived.  I'm in a club of 56 homes in the area and I will be sure that none of them use this company. Integrity matters.   Plus like a dirty mechanic,  increasing the bill on a woman knowing my husband couldn't be reached today.

I called two plumbers out, first one told me he couldn't unclog it, he gave up on me, second plumber said my line was collapsed and gave me a quote of $4,200.00 to repair my line from the house to curb- which was only 40ft. I don't know what to do so I called out one more company which was pro rooter plumbing and septic. They sent there service guy out, didn't even tell him I had other plumbers come out. He pulled out a huge machine from his van and had my line unclogged within minutes. After unclogging my line he gave me a curtesy camera and showed me my problem. He gave me a price of $650.00 to do a spot repair, which to me sounds a lot better then $4,200.00 I asked him how long this would last me and he said it would last for some time as long as I snaked it once a year. He informed me that it will continue to get worse over time until the bad section got repaired. He also advised me that if I called him out once a year he would come out and snake it again for a discounted rate because I'm a repeat customer. This father and daughter team is like nothing I've seen before. They work very well together and both know exactly what they are doing. I would recommend them to everyone-without no any hesitation.
God Bless Pro Rooter

I hired pro rooter to drain my septic tank on 2-2-22
They came out within a few hours  said they were done was told that I had roots that I needed to snake the  outside intakes on 2-28-22 i had same issues Called a license plumber he came out and snaked all traps and told me that not the problem he lifted the door to septic tank said that's your problem your full
Called pro rooter they said they would call back within an hour they called back 3 hours later I had already called out another septic service  said they could come out next day  for $485.00 more when I had already paid $500.00 I said no
The other septic service came out we're at my home for quite some time emptied septic tank and said there no way they emptied it all the way told me I should be good for another year and a half to two years and he had my husband inspect to show him it was emptied when he was done  I would definitely never hire this company ever again they should be ashamed of them selves. They should know that repeat customer and word of mouth make or brake companies  bad service to do a job not even half way

I wouldn't call anyone else to come help if you have a septic or plumbing problem.  Amazing super quick service and just the nicest people you could ever deal with! Called at 9am overflowing septic taken care of at 10:55. I can't say enough good things about these people.

I had a house full of family and friends over for Thanksgiving when my toilet overflowed and wouldn't flush. Pro Rooter & Septic sent a very friendly plumber who had me us up and running quickly. They charged a reasonable amount for holiday hours too. I'd highly recommend!

worst job ever, poor work quality and worst repair ever. do not call this company. over priced and also stealing money by damaging your property and rip off. do not call this company.

Worst plumbing experience I've ever had! Called them out to fix a problem with our toilets backing up. Darren comes out and informs us that our septic tank is full and it needs to be pumped and serviced because it's been over 10 years. Understandable that it was going to be pricey to be done. So, they pump it and use some acid wash (double) and 1400 later, our toilets are still backed up. They didn't fix the initial problem we called them for. I call to have them return and fix the problem and they want to charge me now to snake the pipes, when they should have done it the first time. I complained but still they wouldn't admit wrong doing. 10 hours later, we have to run to the nearest target to use the restrooms until we can get another plumber out to fix the problem. Skip them at all cost. They will run up the price on you and not fix the main problem they were called out to do. All I wanted was the job done correctly the first time. They've lost thousands of dollars in future business from us, all because they wouldn't come out, 10 hours later, and fix the problem we initially came out to fix for free. It's about principles and customer service, not the money.

ProRooter is very friendly, knowledgeable, and reliable. They pumped our septic tank and repaired our leach line promptly. Very reasonably priced for the Central Valley area!

I over paid to have my sink looked at. The guy came and acted annoyed that he had to be here. When i would ask questions he would just stare at me blankly and give one word answers. At the end he said there was more that needed to be done then just went silent. I said, ok, well, can you do it and he would just stare. Weird as hell. Finally after re asking the question he said he'd have to come back. I called to reschedule 3 times and on the third phone call he said he wasn't interested in doing it. WTF how do these people have such good reviews?????? I seriously think they ask family to write reviews for them cause there is no way in hell...

The driver is nice and knowledgeable. But all kinds of greedy. They charge to drive their trucks. That's crazy !!!!  I have had my septic pumped and acid treatment done three times in 15 years. Last time was 2 years ago. It cost half what I had to pay pro septic, and last time I had to replace a lid on the tank. Still cost half as much.

Pumping is pumping. Save yourself a bunch of money and use someone else. These guys are unbelievable expensive. No one I know will EVER use these guys, unless they have unlimited funds. I don't. So I'm going elsewhere. and so should you.

Called today and they came almost immediately.  Very professional, friendly, and family run business.  Excellent workmanship.

I called Pro Rooter because I discovered a gas leak in my yard. Because of the leak, PG&E turned off my gas. Pro Rooter came out the same day to fix the leaks, which I appreciated because the weather was chilly. They listened carefully, answered my questions, and addressed all of my concerns. They explored all of the options to fix the leaks so that it would be the most cost effective for me. They worked over two days to resolve all of the leaks. The job was extra challenging because there were additional lines that I was unaware of that previous owners had plumped for future projects. They took the time to trace the gas lines to find all of the hidden pipes and leaks. Darren and Kaylee are conscientious. They will communicate with you about the process and options. If I could give more than five stars, I would. If you want honest and experienced plumbers to work in and around your home, call Pro Rooter. Ask for Darren and Kaylee.