Description
When rattling pipes, a lack of hot water, or clogged drains are negatively impacting your comfort, let the plumbing experts at McKeown Plumbing, Inc. get things fixed fast. Our Laguna Niguel plumbers utilize over 100 years of combined experience and the latest in plumbing technology to thoroughly investigate your plumbing problems and develop customized, highly effective service plans that efficiently address all of your issues. Our services cover every type of plumbing service you could possibly need, including residential and commercial services, new construction and remodeling services, installations and replacements, and leak detection. We're available for same-day services Monday through Saturday, and our licensed, bonded, and insured plumbers are always happy to answer your questions promptly and accurately. Call today to get started with a free quote!
HISTORY
Established in 1975.
Over 45 Years Servicing Laguna Beach, Corona Del Mar, Newport Beach and surrounding communities
ABOUT BUSINESS OWNER
Bringing technology to improve water and sewer plumbing services for residential and commercial plumbing
SERVICES
Emergency Services, Drain Cleaning, Water Heater Installation, Bathtub & Shower Repair , Toilet Repair , Bathtub & Shower Installation, Faucet Installation, Garbage Disposal Repair, Pipe Installation, Septic Tank Services, Toilet Installation, Pipe Repair, Sink Repair, Water Heater Repair, Sink Installation , Backflow Services, Drain Installation, Faucet Repair, Gas Line Services, Leak Detection, Sewer Services, Water Filter Services, , ,
Reviews
Lark K.
07/12/2021 12:00:00 SA
Juan Carlos was awesome. Honest, time efficient, and trustworthy. I would request him every time!
Majid Z.
04/08/2021 12:00:00 SA
Avoid them if you can. The charged for for 2 hours for a job that lasted for an hour. They technician did not know what he was doing. When I called the billing to resolve this they were super rude and threaten me with extra charges.
Margo K.
07/02/2021 12:00:00 SA
Mike and his assistant completed the job properly and on time, and with cheerfulness. Very good customer service and excellent plumbing skills. You are paying a premium when hiring this company, as a single plumber would definitely charge less--however you have peace of mind when you hire McKeown for professionalism and excellent plumbers.
一个不好的公司！乱收费。At home there is two bathroom with two flushing cisterns, and one water valve needs to be changed as a whole. One is the switch needs adjustment. The inside of a shower separator has come off and needs to be replaced with a plastic pole. (I opened it myself) A friend introduced this vendor, and some of our properties down the hill were done by this vendor, and the price was moderate. But the service to my home was unacceptable. Three simple repairs, without quote and we did not agree to, directly charge 800 cash. There are three children and a wife who does not speak English. We complain, their manager said that the fee is reasonable, then told us to go online to see whether it is reasonable.
Our water main broke a few days before Christmas & McKeown came out during the holidays & rain to fix it. We tried several other companies before we found McKeown & we couldn't even get them to come out and give us an estimate. We luck out. McKeown was fast, professional and did a great job!
Had a problem with a rental property that another plumber wanted to conduct a major rebuild that required $3,000 in hardware, $500 in labor and $700 in tile work. Decided to get a second opinion. McKeown got creative and solved my problem for $156 and kept my rental in the black!
BEWARE OF THIS COMPANY!!! WORST CUSTOMER SERVICE EVER! DO Not Use!! We called for an emergency at 2 in the morning our entire office was flooded from a pipe. Nobody answered & I called 5 times!!! I was told the next day that they slept through the call! Then I was told that they would be here before 10, then 11, then 12! I kept calling every hour (they wouldn't answer the phones) It finally got fixed at 5PM!!! I was completely OVERCHARGED!! By the time they showed I had already had the drywall removed, the furniture completely out, carpet & pad gone & showed him where the pipe was busted!!! I WILL NEVER CALL THIS COMPANY AGAIN!
Did a great job with a somewhat challenging thermostatic shower removal and replacement with all new hardware.
I have used McKeown plumbing in the past and have always been completely satisfied with their work....they installed electric hot water heater, fixed broken toilet, did an excellent video of my sewer lines etc. Two days ago my expensive rain shower head fell completely off the shower wall. Ruben came yesterday right on time and not only removed the completely rusted pipe without breaking any of my tiles but he was also able to fix the expensive shower head I had and now it works better than ever. He could not have been nicer and I am thrilled with the way the shower head works now. I will definitely use them again.
On time, professional, pleasant, and got the job done! I would recommend McKeown Plumbing.
Barbara D.
09/08/2022 12:00:00 SA
We've been using McKeown for many years. They are always accommodating, reasonable in price and willing to be helpful.
I've worked with McKeown Plumbing for many years and have always received prompt and professional response to any issue I've encountered. A high quality experience every time!
We had a particularly unique situation. The property is fed by a pumping system off of a city reservoir. The pumping system is set up with a VFD (variable frequency drive). It was initially set up to maintain 150 psi. The pump with cycle on it 110 psi and turn off at 150 psi. All of a sudden the VFD was telling the pump to start up at eight psi and turn off at 150 psi then immediately go back down to eight psi. With the help of their technician, Juan, we were able to figure out the problem and correct it.
Charged me $155 to tell me my kitchen sink soap dispenser plastic bottle (worth $3) was cracked. Diagnosis of the problem took 2 minutes. Would not go down on price. Would not agree to come back later as part of that price to install new bottle. I deleted them from my contacts. Fool me once...
American Plumbing told me they would go down to half their service call price in this situation. Plus their service calls are $30 less to begin with. Next time they will get my business!
Mckeown Plumbing has been very professional and reliable, I have used them on many occasions in different project and they have always been there on time with the right tools and attitude and their price has always been very fair.
I recommend them very highly
We have used McKeown plumbing for over 30 years they were always reputable and honest. I have heard that there are new owners and I can believe that! We had a water heater installed in a rental and they charged us $1500 which seemed ok. A little high when i called other plumbers. Then 2 months later we needed an identical water heater installed in an identical rental and they sent us a bill for $2600. The EXACT job. We complained and they took off some of the bill but not to the amount of the first replacement. I have spoke with others and they all agree with me. They are now not honest and not reputable. Sorry Jack (original owner) You were awesome when you owned it!! Saying good by to this outfit and heard American plumbing is the go to. As you see i usually only write 5 star reviews but this I felt necessary.
I tried to do a do it yourself plumbing repair yesterday! Alas, that was a disaster,
and I really thought that I had created a disaster!!! I called McKeown Plumbing (after their closing hour, but they answered ), and they had David (& David!) here today at 1:00! When I showed them what I had tried to do (replace a shower valve), the first thing that he told me was that it wasn't a big problem and that it happens to people all the time (the old valve broke in the plumbing!)
I should have called them the first place, but it was great how McKeown took care of this, and I was so relieved!!! Thanks!!
I've used Mckeown three times in the past four years for different projects . They installed three floor sinks in my retail shop, installed plumbing for my washer & dryer, and most recently they cleared a root out of my pipes. They are prompt, professional and always so friendly! Thankful for this local company ! Huge shout out to Juan Carlos for answering all my questions and taking care of my plumbing projects !
I was out of the country when I was told that my hot water heater was leaking. I called McKeown Plumbing and they were right on it and took care of everything. The bill was more then fair and they did a nice job cleaning up. Patrick is a cool guy to work with, took my stress away so that I could carry on with my vacation. Thank you McKeown Plumbing!
McKeown is the best! Michael is extremely helpful whenever I call in. Dave, the plumber, is fast and efficient.
Same day, quick service!
Barry G.
12/06/2014 12:00:00 SA
Was referred to these guys spoke to matt he was cool. Then when they arrived got quick, easy fix. The whole job only took 20 minutes to fix, had a running toilet. I would use them again, quick, friendly and affordable.
Steven L.
06/09/2022 12:00:00 SA
Did The Best job asap , well did have a little conversation with Juan Carlos, that was not appreciated. I ask him to get plastic to cover the closet clothes that was hanging.Juan Carlos said it would cost more and take more time and more money!!! So I helped moved the clothes so they would not get dirty from the Snake he was going to use! once that was done JC got the Snake and was done in 26 minutes ! Would of been perfect if he had said nothing!
We're back and forth from Laguna to Los Angeles, and Los Angeles to East Coast, so getting anything done around house is inevitably a hassle. We have to schedule carefully, sit home for long windows, then longer still when trades are inevitably late.
Not with McKeown Plumbing.
They come when they promise, do what they say, communicate well, bill promptly and fairly. Quality work, exactly as described, zero hassle.
And really, that's the best thing I can say about a plumber: honest, easy, knowledgeable. What more could you want?
Im grateful.
John was my plumber during a past remodel and I currently still use his company when a problem arises. He and his staff are always EXTREMELY professional. They go above and beyond whenever I call them and it is good to know that I can ALWAYS rely on them. I highly recommend McKeown Plumbing!!!
Patricia W.
05/12/2014 12:00:00 SA
I've used Mckeown Plumbing for many years. The new owner is carrying on the good service. Great people, prices are competitive and fair.
The plumber arrived at or front door at exactly 11 o'clock - which was the time of our appointment.
He wore a a face mask, and did everything he could to protect the tile floor from damage.
He was fast and explained the problem and what needed to to fix it.
Maybe the good reviews are for simple plumbing jobs but we had a bad experience with them when we used them awhile back. We had a backed up kitchen sink and they were unable to snake the drain. After a lot of head scratching, consulting the owner, and then consulting me by asking what I thought they should do, they settled on telling me that they needed to cut into the ceiling of our master bed room to cut out a portion of the pipe the was clogged. At this point I should have consulted another plumber but I told them to go ahead because I wanted the use of my kitchen sink back. We have a three story with the kitchen on the top floor. This lead to days of having no kitchen sink to use and a huge hole in our bedroom ceiling since they did the work sporadically over a few days. Then the sink was usable but to not put any food or anything down the garbage disposal or our pipes would back up again. I consulted another plumber who advised us to use the sink and disposal and the kitchen and everything has been ok. They charged $1000 for the job and left me with very little faith that they know what they are doing.
I have had excellent service by Mckeown Plumbing. I have used them for approximately 20 years. My house is old Laguna and very difficult to work on. These guys are the very best at fixing problems. They just put in a new pipe to the sewer line. They did it rapidly and efficiently. McKeown even had a cement man to match perfectly the color and texture of the driveway. I have prior to Mckeown had other plumbers who overcharged and did shabby work. McKeown always leaves where they work tidy. They are excellent. The guys are also personable and well mannered.
This company is TERRIBLE!!! I asked them to come run a water line from the kitchen sink to the other side of the kitchen for our new Keurig which is only about 10ft (it is a small apartment in Laguna Beach). The Keurig needed a part to it which they offered to order for us, we paid them almost $300 and have been waiting for them to come back with the part they ordered. It is has been almost 3 weeks and I've called and text them several times trying to see when the part is coming in and when they would be back to finish the work they started that we already paid for. Within the 3 weeks, they answered ONE time saying the part should be arriving this week and they will be here to install it. It's been a week since, I've placed numerous follow up calls but no has answered. Over the course of 3 weeks, I've tried to reach out to this company and no one answers their phone, no one returns calls, and they have charged us the $300 for unfinished work. DO NOT USE THIS COMPANY!!!
Hamid A.
09/06/2020 12:00:00 SA
Showed up on time, they were courteous and knowledgeable, performed professionally and followed all the safety precautions imposed by the Covid-19 pandemic.
During the hysteria of Covid-19, McKeown Plumbing came through with us us big time. JC and David showed up for us within 4 hours to fix a plumbing leak
In our wall. They worked fast with great attitudes and charged a fair price. Given the times when people are seemingly losing their minds, McKeown came through for us in a big way and treated us fairly. Highly recommend.
I would definitely recommend McKeown to others. We were very satisfied with their service and professionalism. Great prices too!
McKeown consistently has the most courteous and professional service from the front office to the plumbers. They brought in extra help on the weekend to replace a leaking gas line. They Were thoughtful in considering the best approach to avoid damaging hardscape and plants. They finished the job on time even though underground they encountered large chunks of concrete that required bringing in another crew to jackhammer through the concrete. They also were the lowest bidder for the job.
I have used McKeown for multiple jobs on homes I've sold for clients and they always do a great job. They showed up early and found the most cost effective solution for our issue. Jared was great, he was very helpful in explaining the problem and solution. I highly recommend them to anyone looking for a plumber in the Laguna Beach / Orange County area.
Matt gave me a phone quote and told me he could have someone at my house the same day. Ruben was here that afternoon, as promised. He did a super job of re-setting my rocking toilet. I discovered a minor issue a full week after the fact, called Matt, and he sent Ruben back to fix my very nit-picky issue (I thought the toilet was a bit crooked). Ruben was very polite and spent just as much time with the no-charge re-do as he had the original job. Later, Matt followed up with a phone call to ensure that all was well. The customer service at McKeown is top-notch. And the work product, phenomenal. Thanks, Matt & Ruben.
Have had the guys from this business out for various reasons a few times now. Every one of the plumbers who came out were fabulous! Rubin and David are so kind and extremely pleasant. Their work is excellent and they are perfectly neat and clean up beautifully. Great company great guys!
Sue M.
05/03/2022 12:00:00 SA
They came out on a Tuesday to fix a slow draining bathtub and a slow draining sink in 2 different units. They recommended invasive work for both (cutting hole in the ceiling, repiping for the other) and told me the office would call me with an estimate. They left with the sink and tub still not draining. By Friday the office still had not called me with an estimate. Charge for their non fix and non communication over $350. I called another plumber who came out and and fixed both issues with no invasive work. Just snaking the drain. McKeown Plumbing used to be my go to favorite plumber. Not any more.
My experience with McKeown has been very positive. They are professional and friendly.
They take the time to explain the plumbing job and solutions and have been my go to plumbers for my home and rental property here in Laguna. I definitely recommend them.
Ruben is the best plumber ever! We had leak outside our house on the city side. Ruben is a very strong and skilled plumber with authority to turn off water however the city's valve was frozen. It was better for the city to shut it off versus risking cracking valve. He got the city to come out within an hour. Ruben then replaced our unusual sized leaking valve and in the same day he repaired a leak under the kitchen sink and a leaky faucet in a bathroom. Would highly recommend McKeown plumbing and will use again in the future.
Julie L.
11/11/2022 12:00:00 SA
I love working with McKeown, as a builder I expect 5 star and McKeown always delivers great service , quality work and friendly workman. Julie Laughton Design Build
McKeown has consistently been there for us when we've encountered plumbing problems at our 70+ year old beach house. Their plumbers are not ones to do a quick fix or apply a bandaid. Instead, they figure out the source of the problem and how to solve it cost effectively and with the least amount of disruption. On top of being technically skilled, they are friendly, polite and show up when they say they will. My husband and I are very grateful for their help. Marilyn C., Laguna Beach
Keith B.
01/11/2022 12:00:00 SA
Really bad end to end experience on trying to fix a master bath shower. I would not recommend using this company. Charged over $400 in labor and left the shower in worse shape than prior. Then went back and forth for months waiting on parts only to come back and say there was nothing else they could do. Shower not working and plumbing company says nothing they can do after they put your shower in a worse condition? Terrible handling by a service company.
They quoted me $140 for snaking a drain. It was more that other companies but I told them OK because they were going to get it done while I was not there and then bill me. They did the work but sent me a bill for $280, then tried to tell me how extremely complex it was to snake a shower drain. I paid them $140.
Lisa M.
07/09/2021 12:00:00 SA
They arrived on the wrong day. They cut a hole in my wall to install a new shower valve and hardware. It leaks like a sieve. I collected an inch of water in a bucket!!!! Now, in order to fix it, I have to pay an additional $250, after already shelling out $350! Oh yes, and pay someone to repair the hole they cut in my wall. If I were you, I wouldn't use them.
Best company ever. From the first phone contact to finish all perfect. Very punctual and courteous. Fixed leak under estimated time. Wore booties and swept on the way out. Will never use another plumber. Thank you so much
McKeown plumbing has been a lifesaver after buying an old house and doing renovations.
Jon does a great job at following up and making sure the job gets done.
Plumbing is never a place where you want to spend money. I always feel like I am getting a fair price and the right scope when I deal with McKeown. Other plumbers pushed me to do work that I did not feel was necessary. McKeown solved the problem at a fraction of the cost.
I would recommend this business.
Charlie H.
02/02/2021 12:00:00 SA
McKeown fixed a pin hole leak behind a wall and did quickly and reasonably ! They are my go to in Laguna Beach!
These guys (and Jessica in the office) are flat out amazing!
They were recommended to me by my friend Anne Wyett and I'm so glad I tried them! MUCH better than the (also) local Laguna Beach plumber I had been using and what a much better attitude!
The service this company is FANTASTIC - I could not have been happier with all aspects of their service!!
Jessica (customer support in the office) was most likely the very best customer service person I have dealt with in (at least!) many months!! She was/is friendly, courteous, accommodating, responsive and tremendously helpful - THANK YOU, Jessica!!
David - the service technician who performed our (relatively-minor) repair - was efficient, competent, accurate and friendly and we will definitely request him for our next plumbing needs.
Based upon price, value and overall customer service I would highly recommend McKeown Plumbing!!
McKeown plumbing has been our go to plumbing company for service calls
and troubleshooting. I am a general contractor in laguna beach since 1980.
Mckeown always responds quickly and professionally.
Go to them first for your plumbing needs!
Loganco Inc
We've used McKeown plumbing for various issues over the past four years. They are incredibly professional, friendly and prompt. It's rare to find a service provider who is on time and completes the project in such a clean manner. Highly recommend.
I called the emergency line and spoke with a guy named John at 10pm. I had leak under my kitchen sink that I could not stop. He was able to tell me over the phone right then how to shut off the main water supply to my house and then were promptly here early the next morning before 10! Also, very reasonably priced and I didn't have my check book and I just called their office (talked to a guy named Matt) and paid by credit card. So easy! I appreciate the great customer service and help especially since I know nothing about plumbing! I would recommend them to anyone!
I am a property manager for a client and have used McKeown Plumbing on numerous occasions. The only time I haven't is in areas that they don't cover. They are definitely my go to plumbing company. You can count on having the job done right! Jessica who schedules the jobs is a gem! Her follow through, customer service and responsiveness is off the charts. Jon is wonderful and knowledgeable! He can size up a job and give a fair quote. I highly recommend this company for your plumbing needs you will not be disappointed!
I've been using McKeown Plumbing for years now. They are the best! Just recently, they came to dig out part of my sewer line, to cut out and replace part of the line that had sagged underground. It kepkept stopping up the toilets. The house is very old. They got the job done quickly, even though it was a lot of digging under a patio. Then put everything back better than it was before they started. They cleaned up the area, wore shoe covers and masks in my home, and they were friendly and thoughtful. I couldn't have asked for better service.
Just called McKeown Plumbing yesterday, to fix a tenants sink. They came the same day, got it all cleared, always great service! Thanks again. You guys are the best!
Ann-Margaret M.
6/25/2021
We hired McKeown Plumbing to unclog some drains and to find and repair a water leak on our property. They were flexible, accommodating, and efficient. The plumber who came to our home was able to successfully locate the leak and repair it. We appreciated his friendliness and thoroughness and would highly recommend McKeown Plumbing to other homeowners.
Robin T.
02/10/2022 12:00:00 SA
Fair, timely, A+++ customer service. Would highly recommend!
David S.
03/05/2019 12:00:00 SA
I have used McKeown Plumbing for 8 years and they have done several jobs for me with the utmost professionalism and on time service. I just had a slab leak last month, and after 1 week of Service Master cleaning up the water damage, McKeown came out and did a full reroute of the cold water line. They completed the work faster and 20% under the estimate the insurance company gave me. I have had a great experience with them not just once, or twice, or three times but at least 6 or 7 times over the last 8 years. Very happy, 6 Stars !! They are local, they have been here for decades, and they are the ones I will always use.
These guys are great. It didn't business for ever. John the owner really cares about his customers and wants to make sure the job is always done right. They're probably one of the most reasonable plumbers I've ever dealt with. I highly recommend this company.
Michael W.
12/10/2022 12:00:00 SA
After the plumbing company that re-piped my house in 2011, weaseled out of their so called warranty, I decided that I would rather pay somebody else to repair their shoddy work. To the rescue, McKeown Plumbing! First, they were receptive to my need for a quick fix. Other places I called were rather disinterested, (no call backs), or wanted to charge a $89 service call fee. The receptionist at McKeown's was cordial, professional, & actually listened to my situation. They scheduled a tech the next morning, who showed up at exactly the appointed time. All free of charge.
Angelo drove up in a company van, emblazoned with their logo, he evaluated my situation, offered a reasonable estimate to locate. Found the issue, again reasonable cost to fix it. After the first attempt, it was discovered the there was an additional leak just above the first. No problem, Angelo patiently affected the more elaborate repair without increasing the price. When all work was completed, he cleaned up the area. The final cost was slightly less than his repair estimate, Thank you!
I will be using them in the future, they provided 100% customer satisfaction. No BS sales pressure. Honest advice on ways to remedy issues. e-mailed a comprehensive receipt for services. For a small independent outfit, they outperformed the bigger corporate weasels. Save yourself the headaches, give them your business. Highly recommended
Anne G.
07/09/2023 12:00:00 SA
We came home from dinner on Friday night to find water coming out of our garage - not good. When I called McKeown Plumbing Saturday morning they arranged appointments so they could get the team of JP and Ricardo out to see it, and were at the house in less than an hour. Their service was efficient and the guys took great care with our floors and work area. Within 3 hours they had found the leak and made a temporary fix so we could live as usual until a Monday morning full solution. I highly recommend McKeown Plumbing!
Borna T.
02/10/2019 12:00:00 SA
Had a few plumbing issues at my house last month, in the kitchen and bathroom. McKeown was super responsive. Kimberly who answered the phone was super kind and worked around my schedule to send someone out. Patrick was the technician who came out, he was awesome, fixed the 3 issues same day. Definitely recommend.
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