Galaxy Plumbing And Repair

We did some remodeling at our place this summer. Jason was refereed to us. He could not have been any better. He showed up every time he was suppose to be there. He was professional and friendly. We needed some pretty extensive work done. He did cut corners, he used quality products, and was very thorough about what needed to be done and how he would do it. He even pointed out some potential problems, not related to the work he was doing.

Galaxy plumbing arrived this morning for a leak under the bathroom sink, hot/cold valves and line replaced at a very reasonable price.

I texted them for a 9:am appointment. They were here at 9am sharp.

I have used them before to install a new kitchen faucet in a remodel, they are #1.

They are very personal and understanding, no one within 1000 miles can beat their work or prices.

Our son's shower leaked in to the garage, called Galaxy, they offered to come straight over on a Saturday.

Friendly gentleman called Keith showed up, went straight to the shower, found the issue, explained everything clearly and then went ahead and fixed the issue.

After completing and double checking, he gave us some information on leak detection and he was helpful and friendly all through the process.

I would highly recommend them.

Jose and his team has been our go to plumber... if your looking for honest reliable and reasonably priced plumber... Galaxy plumbing checks all the box. Jose was kind enough to give us the discount on Toto toilets... that it self is a whole lot of Benjamins saved... thanks Jose and Galaxy plumbing.

We had a technician come out for a leak detection appointment, and I accidentally overpaid the technician. About 20 minutes after he left (and presumably after traveling a decent distance) the technician came all the way back to return the overpaid amount. True class act, I highly recommend these honorable individuals!

Galaxy Plumbing is the best!
I recently had a broken water heater-- it could have been a disaster but Jose took care of it with lightening speed!  I am continually impressed with his knowledge and customer service.
Call Galaxy- you won't regret it!!

I can always appreciate the responsiveness through calls and texts. Jose is very prompt at returning calls and texts and my latest service call was with Keith. He got it done quickly and cleanly and answered my questions on some completely unrelated matters in the house. After having dealt with the nightmare company my home warranty company sent me to, it was refreshing to just get this done without any more friction or stress.

I talked to the owner, Jose, over the phone, and he told me that his plumber will be at my house in 30 minutes and the job will take 1 hour.  Jose was spot on!  Taylor was my plumber, and he did a GREAT job.  Taylor also gave me some good advice.  Thank you for the GREAT price...I expected to pay more!  Thank you Galaxy Plumbing!

Call up Jose Flores at Galaxy Plumbing if you have a plumbing concern.  He can do everything including re-piping and his customers come first.  Can't say enough positive things about him.

Great service! Extremely responsive - answered the phone every time I called, which doesn't always happen with these companies.  They also sent someone out to my house right away and fixed my issue immediately. They also charged less than half of what Mike Diamond quoted me.  I will definitely be calling Galaxy Plumbing for any plumbing issues in the future. Thank  you!

100% recommend. Fast, friendly and honest  pricing.  Marcos came to my house and went above and beyond and was very nice. I will use them for all future business.

Galaxy saves the day! Just had a kitchen faucet and disposer installed and they were amazing! Pricing was very reasonable unlike Saddleback who quoted $700 more! I will definitely pass the word around and recommend to all the Mom groups. They were couteous, helpful, fast and clean!! Thank you so much.

They are the best!!  I rely on them for all my plumbing. My parents had a water leak that two other companies could not find. Jose and his guys came in and solved the problem. My entire family count on Galaxy Plumbing.  You will not be disappointed!!

We had a leak at our house and the same time we saw the galaxy plumbing truck outside of our neighbors home. This was late afternoon so my husband walked over to Keith and asked if they had time after they finished my neighbors plumbing issue to check out our leak. It was late afternoon and we were just expecting them to check out the leak and come back the next day (the leak wasn't that bad and it was an outdoor leak) but the team said they could fix it on the spot so they stayed another hour to help fix our leak. They were not reluctant at all despite having the previous job at our neighbors that day and worked hard with a smile. The price was affordable and they did great work. We will keep their contact to let our friends and neighbors know they are the best!

Only giving 1 star so that I can provide a description of what transpired when I tried to reach out to Jose at Galaxy Plumbing and Repair, who was recommended by multiple people in a Facebook group.   I reached out on a Sunday afternoon for emergency service.   Jose was hesitant to consider assisting, even mentioning it'd be a lot of money because it was Sunday.  Jose did ask me to send a picture to him and he'd get back to me.   Almost 6 hours later and he hasn't responded.   Definitely would NOT recommend Galaxy Plumbing and Repair

After trying a few other plumbing services, in which half didn't answer their phones, I called Galaxy.  To make a short story shorter, from the time I called to the time my minor plumbing issue was fixed was 2 hours. Fast, friendly and professional. Marcos did a great job at a fair price. Could not of been better.

Excellent service!   Fair and reasonable!  I will definitely give them my business!   I called with a urgent issue...came within 2 hours!

This is by far the best company to work with for your plumbing needs! I called this morning at 8:30 and Jose had Marcos and another gentleman here by 11:00! I had another slab leak, my third and they have fixed them all! They have also replaced a water heater and garbage disposal for me! They are polite, clean, and very courteous! If you have any plumbing needs you need to call Galaxy! They are seriously amazing! Thank you so much guys!

Awesome service. Showed up within hour of my call. Needed cartridge replaced for master bedroom tub with leaky faucet. Had two other companies come and say they couldn't do it and one that said would have to cut tile to access etc etc.... Galaxy showed up replaced cartridge for 175.

If you need a plumber, please consider Galaxy Plumbing. They are local to RSM and I had a great experience with them this morning!

I scheduled service with a different company this morning to fix a few minor issues that popped up in our recent home inspection and the plumber gave me an astronomical quote. I felt like it wasn't right and I called Galaxy Plumbing on the spot.

I spoke with Jose, the owner, who told me to text him a picture of my faucet. He gave me an immediate quote over the phone which was literally a fraction of what the other plumber was trying to charge me. He had Keith the plumber at my house within 2 hours of my call to him.

Keith was prompt, courteous, and most importantly HONEST. He quickly fixed all of the issues for around $400 when my other quote was over $1600.  I am so glad I found an honest, reputable, and local plumber!!! They've got my biz for life!

I had a pipe that decided to leak over the holiday weekend so it was great to find a plumbing company who came within 30 min or me calling the day after the holiday weekend and fix it quickly.  Thank you Taylor for doing a great job.  I will definitely keep the number in my contacts.

Called Jose at Galaxy Plumbing as we had no hot water. He sent one of his guys within hrs, who was able to quickly diagnose the problem, swap out the part, and our heater started up again. I'm gonna uses these guys for all my plumbing issues moving forward. (Hopefully for scheduled and not unscheduled repairs :) )

Keith and Marcos were here within the timeframe that Jose stayed.  They both were very professional, explained everything and got the job done.
The job that they couldn't complete was because I needed to get parts. Keith reminded me that Price Pfister had a lifetime guarantee, I called Price Pfister and though my style was discontinued they had replacement parts at no cost.
Keith returned this Monday and was able to get my son's shower hot water going and fixed the issue.
Jose is the owner is a former veteran and great to work with.

These folks come right out, offer a reasonable price, and fix the problem.  They were recommended by a heating and AC company that was recommended by a first rate roofing contractor.

Great company, I called in the morning and Taylor came out that afternoon he explained the problem and fixed it on site. I highly recommend Galaxy Plumbing.

Our water heater went out yesterday and luckily we were referred to Jose! He gave us the best deal around and was at our house within an hour. We called at 9:30 and by noon we were all fixed. I couldn't have asked for a better experience! Thank you again!

I have a rental in RSM and whenever there's a plumbing issue I can Galaxy Plumbing.  Super responsive and efficient.  Always do great work in a timely manner.

Great experience with Galaxy, yesterday.  Fast, honest, patient to explain everything, maintained a clean work environment and then cleaned up after themselves, further.  As soon as I met Keith, I knew he was trustworthy and completely understood the problem and diagnosed it correctly with as little disruption as possible to our home.  Honesty, integrity, and speedy corrective action at a very fair price (frankly, cheaper than anyone else I spoke with over the phone).

They were on time. The drain was cleaned out, no small task after 20 years. Very pleased with the experience.

Our Toto toilet was acting up and started to leak.

Taylor inspected the toilet and found out the the universal gasket in place between the top tank and the base had started to leak.

He compared to a new ORIGINAL PART and found minute differences. He ordered the part and the manufacturer's delivery was delayed due to COVID and the fact that manufacturing was virtually at a standstill worldwide, but Galaxy kept us informed.

When the part finally arrived, he notified us and scheduled the installation at our earliest convenience.

Once installed, the toilet is working perfectly again.

Thanks, Galaxy, and thank you Taylor.

Have you ever met an honest and reliable plumber? Today, I did. My morning coffee was met with puddles in the kitchen that traveled from the living room. Dialed up Jose at Galaxy Plumbing and by the afternoon Marcos showed up with an assistance. Marcos gave a thorough inspection without cutting the drywall and quoted me a number in which the end he actually met! Marcus did he best with the cuts and repairs and kept our place nice and CLEAN before he finished the job. While doing the work he took the time to carefully explain to me the problem and detailed out what he was going to do in addition to optional preventative measures. Within a few hours the job was done and Marcos was true to his word. Galaxy Plumbing was my hero!

We have used Galaxy plumbing several times. Love this company. They are honest, efficient, knowledgeable  and so pleasant to work with. Jose and his team are the best. Thank you Keith for your fine work.

Not sure why there isn't a zero out of 5 stars? Manager never put appointment on the books for them to come out and see what is going on with a leak even when I confirmed the appointment with them. When I spoke to the manager, though apologetic, no follow through to make it up. Very disappointed with the lack of customer service.

We called Galaxy Plumbing, (a couple weeks ago actually) so my review is a little late. Galaxy, when I looked for it,  came up under the city, Rancho Santa Margarita.....not Laguna Hills, as this one states, but I am almost positive it's the same one. We had a clogged  kitchen sink (so gross).....anyway......Keith from Galaxy came out. Such a nice guy!!  He was on time too. He checked the outside thingy-ma-jiggy that may have been clogged and it wasn't, so that was good. So basically the clog was just under the sink pipes. I guess gunk had built over time from using the garbage disposal, but this is the first time our kitchen sink ever clogged in 16 years, so that's a pretty good record.  Keith laid blankets under the sink, and was very clean, and he was quick too!!  For sure we would use Galaxy again and request Keith!!

Our neighbor recommended Jose and his company. I was very happy with the work that Galaxy did for us. We redid our kitchen island which includes a sink and so needed a plumber to install the plumbing and install the kitchen faucet. I called them on Friday and they were able to come the next day on Saturday despite it being a 3 day holiday weekend! He came did a great job despite a few problems that came up during the process. He was very knowledgeable, friendly, and efficient. I was very impressed and would definitely call them again for all my plumbing needs

Have a slab leak, and Keith was here promptly. He was patient and explained what was going on.
I truly appreciated his insight and advice.
Although my HOA will be using their plumbers to repair the leak, I'll definitely use Galaxy in the event I need a plumber.
Something to be said about quality in customer service, and these guys got it!

I called Galaxy Plumbing of Ranch Santa Margarita today and Keith was at my house within an hour.  We had a clogged tub in the master bath.  Our handyman had already looked at it and told us it was beyond his ability to address it, that the blockage was rock solid due to years of neglect by the former tenant.  Keith tackled the tub with a snake and then with a drill.  After several attempts there was no movement but Keith did not quit.  In the end he improvised a tool by cutting off part of his snake and attaching it to the end of the drill.  Using this he was finally able to move the clog.  If he hadn't been so determined to fix this for us and so able to come up with an out of the box solution we would've had to cut a hole in the wall in order to access the pipes and remove the pipes to resolve the clog.  This would've cost us hundreds of dollars and involved drywall repair and painting.  This is a rental as well so everyday wasted costs us money.
There are many plumbers who would've jumped to this more expensive, and likely more lucrative solution.  I am so glad that Keith really had our best interests in mind and that he continued to persevere on our behalf.  I can't say enough about his professionalism and how thankful I am.

We've used Galaxy plumbing twice now and each time we've received exceptional service.

Keith came over both times and helped identify the problems and fixed them.  He also provided recommendations and suggestions to help maintain a drain clog that he fixed. Keith is incredibly professional. We appreciate the work that he has done for us.  

We will be going with Galaxy Plumbing and specifically ask for Keith for any future work we need done.

jose and team have helped me several times: water heater replaced, water reroute due to slab leak, kitchen sink/disposal install. honest and fair.

Had a less than optimal experience with Galaxy Plumbing. They came out to fix a broken laundry room pipe. While fixing the pipe issue, the tech broke off another piece of the piping which need additional repair. After the repair was complete, the pipe started to leak, which caused me to call another company after being told by Galaxy that they were too busy to return to fix the repair. When the situation was addressed, the owner sent out the same tech who didn't complete the job correctly and never addressed the problem or my concerns about the pipe leaking. terrible job, terrible service. Unfortunate experience. Hoping your experience will be better than mine.

I usually don't write reviews and wasn't going to here, but I am still a very annoyed with Galaxy Plumbing.  I have used them on two or three other occasions without issue.  However, this service was the end for me and should be a wake up call for anyone considering their service.  

I hired them to install a Moen Flo valve.  The owner quoted $275 over the phone which he later claimed to be $450...ok fine $450, that part doesn't even matter.  Worker shows up, doesn't have parts even though he already knows the exact valve being installed and what size the copper lines are.  He takes two trips to supply house.  He uses about 2 inches of copper line and adds an anti reflex valve.  He basically replaced an existing ball valve.  The remainder of line did not change.  The actual valve install takes about 30-45 min max.  Then, the worker brings me a bill for $775!  I protest, the worker basically shrugs his shoulders, and I have to call the owner myself.  When I protest to the owner, while on speaker phone, he tells me that the worker has been there for hours (mind you running to the supply house twice), he then tells the worker to just cut the valve out and put it back to original, and hung up the phone.  This is completely unprofessional and a terrible pressure tactic to overcharge someone.  I have no doubt that the worker and owner were scamming together; I had an AC service company do the exact same scheme.  Most people just pay because they don't want to go back to a situation before the work was performed.  I paid the worker $500 and asked him to leave.  

If this is the type of service you want to deal with, give Galaxy a call, otherwise, I'd go elsewhere.

I cannot rave enough how amazing Jose and his team are.  I would give them more than 5 stars if I could! They are friendly, professional, and efficient.  Their prices are reasonable, if not better than others.  

We had a water heater leak; they came out, replaced the heater, cleaned up and was done in a matter of time - less than an hour!  I was pleasantly surprised how fast they were.

Thank you, Galaxy! You are now my go-to plumber and on my Favorites phone list.

Galaxy Plumbing is fantastic!!! Called this morning for an appointment. Keith came out in the afternoon. Keith is wonderful. He was so knowledgeable and he did a great job educating me and tell me how to maintain proper 'plumbing'.  He helped me with a stinky shower, with cleaning out the water heater, with clogged toilet issues. I will highly recommend Galaxy Plumbing.

Unclogged our kitchen sink in no time at a fair price.   Knowledgeable, efficient and very congenial.

Highly recommended

I have to say I was very impressed when I called here. I spoke to Jose and advised him that my water heater is gone out and was leaking I need to get it replaced asked approximate pricing he gave me a verbal quote over the phone and said he could handle it tomorrow Wednesday between 2 and 3 PM I was contacted today Wednesday around noon and said that they can be out earlier they showed up around 1 PM started taking the old one out and buy 4 o'clock they did install the new water heater with no up charges or extra fees I was very happy and again very impressed by their service.

Thank you Jose

Need a great plumber?

We asked a friend in the construction business last night for a recommendation, and he gave me one name, because he said that he was reliable and responsive:

Jose at Galaxy Plumbing
(949) 677-0288

We called Jose this morning.
He came out this afternoon, and fixed the issue for significantly less than what we thought it would cost (Jose quickly detected that it was a corroded bath tub nozzle that was causing a backup, and NOT a leaking pipe).

Anyways, based upon my friend's referral, and our own personal experience, we highly recommend Jose at Galaxy Plumbing if you need a plumber.

So thankful for you guys! I was referred to Galaxy plumbing on a community Facebook page, and I'm so glad I contacted them. My water heater was leaking. We couldn't take a shower, and we were dumping huge tubs of water daily. Galaxy was so quick to respond. He quoted me via text and scheduled me the same day. The guys came out and worked efficiently and got the problem resolved in less than a few hours. Thank you! ty

I have used galaxy several times already. Our house had a major washer leak, 2 different slab leaks. Today we had Jose come out to fix a faucet leak. Jose is awesome. He is experienced, professional, and most important of all HONEST! I got several quotes from other plumbers and they were all ridiculous quotes.

Jose came right away. Fixed the faucet and replaced the angle stop. Fast and imaculate service.

Jose is our GO TO plumber. I would highly recommend him and his crew.

Thanks Jose for your honest work.

I wish I could give them 0 stars. I called at 7am because my water heater busted and the garage flooded. they quoted me a good price and a time. I asked for the 10% off that I got when I used them before and he said no. I was ok with that. then I update a FB page letting them know that I wasn't given the 10% off, but it was ok. apparently someone called him about it and so he texted to tell me that he wouldn't be coming at all. I called him and asked why, and he told me. so VERY BAD PRACTICE!!!! especially since I didn't mind paying full price and it was already after 9 and I was expecting him. regardless, I spent the next hour calling others, trying to get someone out today so my kids would have hot showers tonight. luckily I did find another plumber at a similar price, thank goodness. I'm very disappointed that this happened and will never refer him again as I had in the past.

100% recommend Galaxy Plumbing!  Jose and his crew were fast, efficient and fair!  They went above and beyond and I am truly grateful for their concern and professionalism! I will be a client for life!

Taylor arrived early and couldn't have been nicer or more professional.  He changed out our defective pressure regulator and our water pressure has been restored.  We were quoted a price and despite encountering a challenge that made the repair take longer than expected, our price remained the same and he didn't try to charge extra.  Have used this company several times and cannot recommended them highly enough.  They are great.

Excellent service. They showed up on time, came under bid with other businesses and were super efficient and knowledgeable. I would use them without a doubt if I ever ran into plumbing issues in the future. These guys fixed what another lame business claimed they couldn't do without tearing into our homes stucco.

I have used Galaxy Plumbing at my office and more recently at my home. They are very responsive and they flawlessly handled my issues.  On two occasions that had come to my office, within an hour of my calling, to handle leaks (two different issues at different locations).  More recently they came out to my home, in the rain to clear my back yard drains.  My back yard was completely flooded due to the recent heavy rain and the roots clogging the drains.

Jose and his crew are professional and courteous. Their prices are fair and I have been more than happy to refer them to any of my customers, family or friends.

Thanks, Galaxy Plumbing!

Kevin Peña

Jason gave a reasonable window for arrival and showed up in said window. He was quick, professional, and fairly priced. Couldn't ask for better service

Fye!  Owning an old house means we must be prepared to slay dragons.  As I started writing this review, I had been without natural gas to my house for over 2 weeks.  It's Fall.  The weather had turned a bit chilly at night and I had to take a hot shower at my daughters house if I wanted human contact.  My stove, clothes dryer,  and heater were beginning to think I didn't trust them anymore.  Gas, all of them.   All because I panicked after receiving a gas bill that exceeded $160 for one month and called the gas company. They immediately came out and confirmed there definitely was a leak and unceremoniously cut me off.  I guess I should  have thanked them for not letting me blow up the house.  But no,  I whined.  I found myself playing a mini version of a spoiled pioneer woman.  Roughing it.

My very dependable, local plumber (not Galaxy) came out immediately and repaired an obviously glaringly rotten gas line leading to our water heater.  But when it came time to turn the gas back on, the gas company inspector gave me the bad news: the pressure tests still failed.   Three more leak repairs later, we had to admit our historic,107 year old house was in dire need of a complete re-piping of the ancient gas lines running under the house.  There was enough crawl space for a midget.  Only they can truly know what a nightmare that was. Ugh.

Ok.  So what else could go wrong?  We got the great news that they couldn't start yet.  Any house built before 1980 required lab tests done for asbestos and lead paint. This was because they would be tearing into my interior walls.  Oh yeah, and by the way, that will cost a half a grand just for that.  We, thankfully, passed with flying colors.  

Next came the permit and ordering of the necessary parts.  Our plumber guy finally admitted he was having problems pulling the city permit.  Not sure why.   It was at this point, he referred us to Galaxy (which I had no clue about).  To my relief, I found that Yelpers had great confidence in Galaxy.

The Galaxy entourage arrived at 8 am the very next day, exactly as promised.  Whoa!  Three workers from Galaxy, plus the owner and the lead plumber from the first plumbing business.  They started with the obligatory passing of the torch ritual and then rolled up their sleeves in a plumber-ly sort of way and got straight to work.

After a full day of working with intense focus, finally they ceremoniously turned on my gas.  These guys knew they were my heroes.  They even cleaned up after themselves.  And it was properly permitted.

Oh hot water, I heart you!

On Day #17, our city inspector gave us a clean bill of health.  While this was a painful sequence of events, Galaxy has soothed my soul.   I really need to thank my original plumber in Corona for making this referral.

My thought I had a water pipe leak and my water heater broke and was flooding my garage.  I called on Monday and Taylor came in a couple of hours to take a look.  Turns out that I didn't have a water pipe leak, but it was   my turning off of the water heater which caused a sound like I might have a leak.  Bottom-line, this company doesn't do work that's not needed so they can charge extra money.  They installed my water heater very quickly and at a very reasonable price.  I will always use this company in the future.  Thanks Taylor!!!

We needed to replace the master bathroom faucets. We had used Galaxy for a number of years and called them again for the replacement. Response time was very good. It took two people two hours to replace the faucets. The bill was over $500. My wife complained sewer gas smell and when I looked. I found the P trap was sloppy with plumbers putty.

We needed to replace our main line and they came out quickly. They worked efficiently and returned the front yard to good condition and cleaned up well. When there were a couple of follow up issues, they were out within 24 hours and took care of the issues with no additional charge. The initial cost was reasonable. Keith, Jose and Taylor were all friendly and professional. Oh, and btw...they didn't smell bad. Haha.

We've used these folks a few times (originally bailing us out after the plumber we were forced to used for a leaky bathtub  by our home warranty company only served to exacerbate the problem over multiple visits while these guys took care of it in one quick visit) and they always do good work for a fair price. Also should note we did have one problem with some work they did for us and they immediately came out to rectify the issue once we noticed it. Always nice to know there is a good, honest plumbing company nearby

So the rains flooded our yard and I got the pump set up but it was just not enough. Called Galaxy Plumbing and they were out in just over an hour. Jose and his team are amazing. The jetted out all our drains from the yard and the difference is incredible! Thanks again!!