Tracy Y.

11/21/2018

Dude. Tony and Checkas saved the day. Our washing machine outlet pipe got clogged on Monday afternoon. Holidays, a baby, the smoke from the fires - and then water all over the floor?!?! No good.

I called Tony Tuesday morning and he was able to squeeze us in. Checkas and his intern (Patrick?) were there right when Tony said they'd be. They tried a couple of things and finally cleared the clog.

Bonus? Their shop is right up the street. I love supporting Oakland business.

Jenny M.

2/16/2022

If it is broken, Tony will fix it. Awesome guy, awesome service. He takes such good care of a very old building that I live in - a building with problems that have stumped many a plumber.

R R.

4/20/2022

When I first moved to the neighborhood 6 or so years ago, I needed a new sink because I hated the old sink so very very much that I needed a new sink. I had to special order it in Berkeley and got it and tried to install it and that was Epic Fail. So I called these guys who just happened to be in the neighborhood and this large man from Brooklyn showed up with a couple of guys who looked like they came from Central Casting. Everyone was laughing and schmoozing and the sink got put in and it did not cost too much. I decided these would be my go-to guys. I've called them for a variety of jobs and they consistently get things done, explain their work to me, and don't bullshit me around. Tony hires and trains people and is an asset to the community. His right hand man, Checkers is competent and observant, etc.

So, if you want your plumbing fixed and want an actual human to pick up the phone, try these guys. They are open 9 to 5 on weekdays, otherwise leave them a message.

Ed L.

10/04/2010 12:00:00 SA

The team came out on short notice to my home built in 1931 to replace our original water main. That was 6+ years ago! Our water main is still going strong, has excellent pressure and no leaks anywhere! Thanks Fazule & Sons

Jeff D.

05/01/2009 12:00:00 SA

I received a compliment from Tony calling my review slanderous.

I have removed the sections he complained about in the desire to not muddy the waters re: the gist of my review - e.g., that he refused to take ANY responsibility for the failure of the part and that he was belligerent and rude to both me and my wife.

His ancillary actions - hostile compliments to both me and my wife -- just prove the point....

M D.

4/20/2021

We used Fazule & Sons recently to replace a shower valve and were incredibly impressed by them. The team is professional, responsive, punctual, and diligent. Our issue was a bit more complicated than expected (couldn't find the part so had to order it online, couldn't get the water calibrated in the first try) so they had to come back over the course of a few days, but they made sure to keep working to get it done right. And their pricing is beyond reasonable--they are truly fair in their charging practices. They'll be our go-to plumbers moving forward, for sure!

Jane D.

1/15/2010

Tony and Checkers made my day! I called him at 1:30 and he said he could come at 2:30. Guess who rang the doorbell at 2:30? Yup. Like that has ever happened when someone has come to my house to fix something. They fixed our pipes which were sounding like they were gonna blow up and got the garbage disposal working again... Be sure to ask him about Burning Man... Thanks Tony. I hope i don't have to, but I'll call you for sure should we ever need a plumber.

David G.

04/01/2008 12:00:00 SA

Called and arranged for Tony come over for an estimate. He never called or showed. I called to follow-up and he said he got hung up and had my wrong number... OK... I went with it. Then, when arranging for setting up a new time and he learned I was getting another estimate, he said his famous catch line Forget about me and just hung up. Thanks for having me get off work early to meet you today and then not showing up Tony. I will Forget about you!

Follow-up: The day after the above happened, Tony called and left a message saying he was running late and wouldn't be at the house???? Obviously he didn't remember me from the previous day. We for sure didn't have anything arranged... and very interesting as to how he now somehow had my correct number (????). I tried to forget about Tony but he just kept coming back! ;-) Bottom line.. I used Richard Grodecki - who just finished the work today - and Richard was awesome (check out my review on Richard).

Craig G.

02/01/2008 12:00:00 SA

We had Tony and his crew repipe our 1913 Berkeley house with shiny new copper pipes from the water meter to the house and throughout the house. It turned out pretty much as advertised here in Yelp. As is mentioned elsewhere, his crew showed up early and got right to work with a great attitude. The work was done well, especially considering they were working around the funkiness of an old house. They went the extra effort to make sure there was water pressure at all the fixtures, going to great lengths to clean out even some existing pipes that he didn't install. While having Tony and his crew around our house is an enjoyable experience because of their friendliness, the best thing about hiring Tony is that his price is great and he doesn't try to nickel and dime you with extras. The price quoted is the price charged.

Although we now have a sparkling new plumbing system and shouldn't need any plumbing work done soon, I wouldn't hesitate to call Fazule & Sons out again.

Amy J.

10/06/2005 12:00:00 SA

Fugeddabotit!!!

I have known Tony for about 8 years. Fazule is a master plumber who will come meet your crisis head on. He's got the tools and the tricks and is a gem of a guy.

Dru S.

10/19/2017

I had paid Tony for the large job he had done ($1500) and he needed to come back to correct the problem of a small job (around $300). I believed that there was miscommunication about this job and I asked in a mild tone if we could discuss the charges. Tony went off. Using a loud voice, he ranted at me, throwing in such statements about you Berkeley types with your yoga. My neighbor later asked me if I were alright. I am a small 70 year old woman, Tony is very large and we were in a small space so I felt physically uncomfortable as well. He stormed off saying to keep my money. I nonetheless sent a check for what I believed was fair but before receiving it, he emailed me with his bill and threatened to put a builder's lien on my property. I replied that I had sent a check and requested an apology for his uncalled for outburst. Had I received one, I would have written off this interaction as someone having a bad day. By the way, like Tony, I am also from Queens and I have NEVER BEEN SPOKEN TO THIS WAY!

Kerry W.

03/02/2010 12:00:00 SA

Found these guys on Yelp after another plumber stood me up. They arrived on time and fixed the problem for a reasonable price. Would definitely use again.

Bryan B.

3/29/2008

I called Tony after finding Fazule & Sons here on Yelp. He was here when he said he would be, fixed my toilet and unclogged my bathtub and cleaned up his mess. Being new to Oakland, he gave me some great advice about the area. My mom was visiting from out of state and he was extremely nice to her, which goes to show what kind of guy Tony is. Great plumber. Great guy. I am a picky person and have high expectations. I would absolutely trust him alone in my home and I will definitely use him again.

Vinnie C.

09/09/2019 12:00:00 SA

Great folks to work with. My water heater stopped working early afternoon and I tried to fix it myself but found out I needed to replace a thermal coupler which I don't have parts for and not sure where to get one in a short period of time.

Reached out to these guys at 4pm and they came at 5pm. Got the job done in less than an hour and gave me a discount compared to the quoted price since I already loosen the parts for them.

Highly recommend for a no frills quick fix.

Ilah J.

5/31/2023

They replaced our water heater. The appointment was scheduled very soon after my initial call, they came on time, were courteous and were done with the replacement in two hours. They showed me how to clear out the water heater, which wouldn't need to happen for a couple of years. Another bigger company tried to convince me we needed to replace all of our pipes and offered to replace the water heater at a special rate, which was $400 more than Fazule and sons charged! These guys are honest, affordable and know what they are doing.

Barbara K.

2/23/2010

I had to try these guys out because I lived in New York and they sounded great. I had a leak under my sink. Tony correctly diagnosed a worn out garbage disposal. He replaced my old one at the very reasonable price of $100. I think I paid a lot more for the original. He could have gouged me since I needed the replacement and he had one but I thought his price was more than fair. I suspected a leak the next day and so I called him and he promptly came. Checkers very thoroughly inspected the pipes. They could have complained that I wasted their time because there was no leak but they very happily checked it out and didn't charge me anything as per the 90 day guarantee on their work. Love the New York accent. They're great!

seth n.

3/19/2014

EBMUD put a pin hole in the house line right out of the water meter, and then refused to fix it. The leak grew bigger, and we called one of our usual's to fix the problem. By the time I had the job quoted by Albert Nahman Plumbing at around $3,000, the leak was significant enough to flow steadily down the street, and they couldn't help us until the following week. The technician from Albert Nahman's didn't explore to find the real problem, he just went for the big money right out the gate.
Brooklyn native, master plumber, and new age philosopher, Tony Fazule, answered my call, asked me to describe the problem until he felt he understood entirely, told me I'm like a magician-surgeon, I can fix anything
He was at my home the next day and got right to it. This man laid down in the street with his chest resting on the curb for 2 hours straight, no breaks, and fixed the problem for a fraction of the other estimate.
The support team that he brought were wonderful and helped me to understand what was happening while Tony worked. After not having water for 3 days in the face of a 3000 dollar fix as the only solution, Fazule & Sons Plumbing came through with probably one of the biggest saves I've ever had. It was like being held through the toughest of times. Water fixed, no leaks, and I have a glass half full of it in my hand. Thank you Tony, Checkers and HollyAnn. You will be hearing from me again!

-S

Lauren S.

10/20/2022

We've used Fazule and sons for a water heater replacement and other plumbing repairs. Most often, a plumber named Checkers comes out to fix our issues, and he's really great. He gets to the root of the problem efficiently and we feel really comfortable asking questions if we have them. This is a great service....Good plumbers at a fair price who offer wonderful customer service. We highly recommend them and thank you Checkers!

Lucia G.

4/17/2018

Johnny is rude and unprofessional. They were going to be a no show till we followed up so they ended up arriving an hour and 17 minutes late. When he asked how I was I was honest and said I was pissed because I have major sleep disorders snd because they were so late I didn't have time to take a much needed nap and his response was Well we all have problems. Really? Then the woman with him bumped her huge bag into our shoe rack which is fragile/rickety. I was thinking Wow. Zero common sense. Then when I had to leave soon I simply asked about how much longer they'd be and if they thought they fixed the problem and his reply?: I have your whole faucet taken apart so if you don't want me to get distracted... What a complete schmuck.

Jamie T.

1/20/2010

Tony is the best! I own a rental property in Oakland on Park Blvd and Tony is always flexible on getting out there and is always on time. He works quick and is always fair about what he charges. I recommend him with absolute confidence for any plumbing or water-heater project.

John V.

11/23/2021

Great guys, I called and they were here within 24 hours and on thanksgiving week no less. Very reasonably priced and professional local business!

Owen B.

11/12/2007 12:00:00 SA

Tony and Checkers did a great job on my place. There were a few minor leaks I discovered a few days later, and they came back right away to fix it. Tony is a great guy and did a super job. :)

Dana D.

03/08/2010 12:00:00 SA

After dealing with a bathtub that had been clogging on and off over the last year we decided to put our money into having a plumber come out instead of buying yet another bottle of Draino. Tony and Checkers came to our place on a holiday (which was great) and seemed to have cleared the problem in less than an hour. However, when I went into the bathroom after they left, I noticed that the floor was a mess so started cleaning right away. I then quickly nocited that a small chunk of laminate was missing from the floor. I'm not sure if they didn't clean the floor after because they didn't want this to stand out, or if they just don't bother with all of their clients. I really thought they were great, and was hoping to give them 5 stars, but this made me quite upset!

Denny S.

2/16/2011

Tony and his sidekick were great--got the job done honestly and fairly and were fun to be around. Wish my doctor, landlord and boss were the same.

D N.

03/06/2008 12:00:00 SA

I had a sink that was plumbed, I'm guessing, by drunken monkeys. Of course it was leaking. I called Tony and a day later he came over, earlier than he told me he would arrive, with his helper, Hell, and he fixed it up while telling funny stories.

I've had a little work done by Docs plumbing in the past, and Tony is by far a better choice. He obviously has years of experience. His prices aren't cheap or expensive, but fair for quality work done in a timely manner. It's especially refreshing to find a true East Coast personality in this flakey ass Bay Area. Tony could've been on Sopranos.

Gabriela M.

3/27/2014

I am so happy a friend recommended Fazule & Sons. Tony is a great guy with a big personality and immediately I felt like he was knowledgeable and trustworthy. Having plumbing issues can be stressful because immediately I'm thinking this is going to be expensive and is this person going to try to take advantage of me and charge me more??? Not Tony.

I've had issues in my kitchen for years now and Tony was able to assess the problem and fix it quickly - without breaking the bank. No more water pressure issues-all new copper in my kitchen. I cannot tell you how thrilled I am and how relieved to know I have a plumber I can trust.

Fazule and Sons is my go to plumber from here on out. Thank you Tony, Shavo and Hollianne-you guys were awesome!

W W.

12/09/2017 12:00:00 SA

This review is past due. I've used Tony Fazule and Sons for about 4-5 years now. Wish I found them sooner. They are always honest, always fairly priced and are always dependable.

My tenants love Checkers.

If it's a water heater job, low water pressure issues, whatever.... They are experienced and efficient. They get in and complete the job.

I haven't even considered another plumber

Lise L.

10/12/2009 12:00:00 SA

Like others, I received a rude, accusatory message about my review. Somehow, it was my fault he stood me up.

In the end, I am really glad he did, because that is how I found Ed at Bonafide:
yelp.com/biz/bonafide-pl…

Ed does great work, is inexpensive and is the sweetest guy!

Duy N.

05/12/2008 12:00:00 SA

Tony is definitely the kind of guy I see as a great plumber. Colorful personality (to say the least). Got the job done. Since I was there to see him do the work, he explained to me why I had the shower leak problem. He's not cheap (I've never met a cheap plumber I would call again), but he has a fair price. Will definitely do business with Tony again. Hopefully, I won't need a plumber for a long long time. But if I do, Tony is the guy I will call.

David H.

6/23/2009

I have nothing but good things to say about Tony Fazule and his work. He's entirely reasonable. I've had him do a consultation and two projects. He didn't charge for the consultation. Both projects went fine and I've found his work to be excellent. He's easy to deal with, fast and honest. I chose him based on Yelp reviews and although I read some negative reviews, my own experience was terrific as were most of the other reviews I read.

Stephen S.

12/20/2008

Listened to the Yelpers and it worked well again.

Tony and Checkers were friendly, efficient, and effective. We asked them to cap a gas line that we never used and was an eyesore. They had to work in a tight crawl space without nary a frown.

Tony also took the time to answer other questions we had about our water heater. He did so with clarity. By the end of the job we were already scheduling more work.

Amelia R.

12/27/2008

Okay, so our upstairs toilet started having issues, as in every once in a while, it would issue forth a foul-smelling odor. I put an immediate call into Fazule & Sons.

Tony comes over, lickety-split diagnoses that our newly installed (when the previous owners were renovating to sell the house) toilet had been installed without an O-ring and been, instead, placed right onto the original (read: old and rusted out) pipe.

Tony was great. He told us that he could put an O-ring in and seal it up and we could proverbially go about our business (eventually replacing the pipe), or we could take the time now and have him replace the pipe.

Our choice. No pressure. You have to love that. sigh...

chris b.

8/24/2016

I've been using Tony for plumbing issues my home on Ocean View Drive in Oakland for three-four years now. He and his team have not only been fantastic plumbers but entertainers as well. You don't find that much in the plumbing community.

Oh, I should mention he did one BIG job for me; replacing ALL the 1934-era cold water pipes in my house. It was a big job and finished to perfection.

Thanks Tony!

I actually almost hope something new with my home's antique plumbing will go wrong again just so I can see Tony, Checkers, and/or other members of his crew again! That's crazy of course, but WTF!

Love this guy and his CREW!

Cb

Shoshana A.

06/01/2018 12:00:00 SA

Fazule and Son's Plumbing gets my 5 star rating. A team of two friendly, honest plumbers came to install my garbage disposal as well as unclog a slow running shower drain. Loved also having a female plumber as part of the team! When one person needed something the other could run out and get it from their van. For that reason the job got done in exactly an hour. Plus their rate seemed very much in line with the market, $150 an hour. I ended up spending $160 total as I bought my own disposal online that they installed. This team was professional and both had great, positive attitudes. Plus they were great with my cats. I would not hesitate to call them again.

Gary W.

10/07/2020 12:00:00 SA

Responded quickly to our call about changing parts below our bathroom sink that was causing a leak. Clarified that they'd be wearing masks and expected the same of their customers when I made an appointment. They showed up on time with the parts and additional parts in case they'd be needed, and were professional and personable. Their rates were significantly less than the first plumber we talked to. Great to get to support a local business that does great work. Thanks, Tony, Checkers, and Diesel!

Olivia H.

4/29/2009

This is my first review. I found Tony on yelp months ago when I needed some random, mostly small work done. I've had plenty of people in and out of my home because I'm not particularly handy. I've never had a problem paying a decent wage for a decent job. This was the first and only time I've ever felt totally ripped off. Tony was very expensive because he seemed to take too much time with his jokes and he made me pay for what I believe to be ridiculous things, such as the gloves he used. Really? Doesn't the $100/hr (or whatever it was) cover your gloves? Are the gloves really $10 (or was it $15?)

I was also annoyed because when one of the items he attempted to fix didn't actually get fixed he acted as though he was doing me a big favor to come back out to resolve the issue (despite his warranty.) He said I was a new customer and he wanted to treat me well. Little did he know that I would never hire him again.

The only reason I'm giving him two stars instead of one is because two of the three problems he did for me didn't need to be fixed again.

Perhaps other folks are writing reviews because they are charmed by his accent and the way he likes to joke around but I'm not. I just want the work done in a professional manner. I've got some plumbing issues, anyone know of a good plumber? Still looking.

A S.

8/16/2009

Tony has always been a marvelous help to us-- he has fixed our sinks (even our older, vintage sinks), our shower, and also installed new ultra low-flow (the kind with half-flush and full-flush options) toilets in all of our bathrooms. He's a pro, he does it all. He has always put down drop-cloths in our bathrooms and has left his work areas clean

As an aside, I'm afraid I feel compelled to comment that the lady, Lorissa, who reviewed Tony showed an astonishing lack of understanding and respect for his profession by asking him to wear worker 'booties' in her home (as if a bootie is going to protect your worker's foot from a 15 lb wrench, steel piping, or raw sewage-- these folks wear steel-toed boots for a good reason) Lorissa, if your 'heart is broken' and you turn 'very sad' from a few carpet and floor stains-- put down a drop cloth over your floors and carpets. Better yet, save your 'Extreme Clean' money and go to a developing country to get some perspective.

Susan W.

9/22/2022

Unfortunately the work Tony did for me was not good....I've read some of his prior reviews and they were all excellent so I'm taking my experience with Tony personally. I called Tony to change two (2) water filters underneath my sink...one hot water and one cold water. I also asked him to snake my pipe because it was draining slowly. This was in April this year.

After Tony and his helper left he had forgotten to turn the main water value
back on; he forgot also to turn the hot water value back on. Just recently I changed my filters (every 6 months). The current plumber said the cold water filter was not changed. I looked at the filter after he took it out and it was filthy - it looked as if Tony hadn't changed it at all. I was curious about the awful odor of the water and the dirty filter was the reason. When Tony initially left my place, I could not locate my old filter...I called him several times to come back to turn the water valves back on. He didn't show up he sent his helper several hours later. He also fabricated an additional leak repair which he caused himself. There was no leaking from any place underneath my sink, for the day before, myself and another plumber was looking at my two filters for an estimate.

I change my filters every 6 months.

Marquetta M.

8/23/2011

I have had the wonderful pleasure of working this company and they are excellent. They make you laugh but are extremely serious about their work. I worked with Tony, Checkers, and Pete and they are all knowledgeable of what needs repairs for a reasonable rate. If you have plumbing needs this is the business you want! THANKS FOR YOUR WONDERFUL WORK!

Mike W.

10/20/2010

Tony rocks! He is so much fun to be around that it's like you get a free bonus on top of your plumbing. Plus he is a good plumber, which is the most important thing. We'd recommend him to anyone. Well except maybe Sarah Palin because we don't like her. Point is, if you need a plumber call Tony.

Jeff F.

03/03/2008 12:00:00 SA

Tony Fazule is an extremely responsive plumber. I have used him twice now in the last two months. He has replaced a sump pump for me along with getting a draim to flow, installing a couple of faucets and fixing a leaking drain pipe under a sink. His latest miracle was the emergency replacement of a water heater.

I was out of town and our water heater went out. My wife called Tony and left a message. In the mean time she called a couple of water heater listing in the Yellow Pages (she doesn't use Yelp). Tony called her back in 30 minutes and beat the price of the two water heater listings by several hundred dollars and a 10 gallon larger water heater.

He was great and very timely in getting the new water heater installed. But best of all, Tony is a great guy. He is sort of a cross between one of the Mario Brothers and Superman. Ask him about his experience at Burning Man last summer.

Janet L.

12/18/2016

This review is much overdue. I've been using Tony for the past 7 years. He fixed our water heater, leaky pipes in the bathroom and kitchen sink, replaced the gadget that's in the toilet, and other plumbing issues we had with our house and a rental property. Tony is very responsive, honest with his advise, give reasonable prices/quotes, and keeps the area he working around clean! I would highly suggest Tony for any of your plumbing work!

Carly B.

4/14/2009

I just highly recommended Tony of Fazule & Sons to a someone. And, since I suggested the they check out his reviews on yelp, I decided to take updated peek. Wow! Most of them reflect the superior service I have always received, so I am blown away from the unfortunate experience that Carol H. had on 4/10/09. It honestly does not sound like the Tony I know.

My husband and I used to live in an old craftsman that certainly had its share of problems. Old pipes that needed to be replaced, creative contraptions conceived by previous owners that fell apart on our watch. You name it! I have always found Tony to be professional, honest and responsive.

The funny stories are icing on the cake, and are no substitute for his plumbing prowess.

Paula W.

9/16/2019

Local plumbers, these guys will always come and help you out in a pinch. They are quick and do good work, and they love animals too. Trustworthy crew. I aways call Fazule and Sons for all my plumbing needs. I am happy to support a local friendly business.

Misty D.

11/20/2019

We recently bought a new fridge. And while shopping realized it is nearly impossible to find one without an ice maker. Did some quick research online and saw it was reasonable to spend the money to have a water line installed. Started calling around and... the price we thought it would be was triple. Called Tony, and he had Checkers and Travis out to our house same day, for half the price others had estimated. And on top of that they were friendly, fast, and did beautiful clean work.

These guys are our neighbors, and I really felt it. Taking care of the community you live in is a value they uphold and it really shined through.

Niki P.

10/09/2008 12:00:00 SA

I've never had plumbing problems in my life. Sure enough, when I buy my first place, I have a clog that just won't be cleared by plunging. Even when Tony & Checkers showed up, the snake thingy still didn't work.

They had to rip out the whole toilet, clear the clog, then put everything back. They were very detailed and did a very thorough and excellent job - especially when replacing the toilet using caulking and filing down the screw to make it look like new. They cleaned up very well after themselves and they were a riot to boot. These guys made me laugh the whole time.

They were early for the appointment and finished up quickly - no dilly dallying and extra charges. Fazule & Sons get two thumbs up!

Peter D.

9/16/2019

Got a plumbing problem??? Forget about it! Call Fuzule & Sons for expert plumbing services. This guy has some serious street cred and will offer you the best services. This guy is famous...

youtube.com/watch?v=Mp9N…

Andy C.

7/18/2019

Service is quick and easy. Tony is always very helpful with the process and helped us with every step. He explained what he was doing and kept us updated. Very nice guy as well with an experienced team!

Gregg R.

08/11/2017 12:00:00 SA

I'm embarrassed that writing this review has been on my ToDo list for several months. About 6 months ago, our hot water heater went out over the weekend. I called all the top rated plumbing companies on Yelp and most were unresponsive or unable to come for several days. I received quotes from a couple and they were all twice what Tony quoted. One key reason is that Tony offered a superior solution. Everyone else just wanted to replace the hot water heater. Tony thought i should change to a tankless hot water heater because it would cost less and we would never run out of hot water. In one day, he gave us access to all the hot water we would ever need.

a couple weeks go by and my home owner's association has a fit about an exterior pipe that tony had installed. In his defense, Tony told me that there is a chance that they could complain before he did the job, but explained how i should respond if that happened. My home owner's association is a nightmarish entity and i decided it wasn't worth the aggravation of fighting them and i asked if Tony would instead just come back and fix the pipe. Tony was a world class professional in coming back and helping me fix the issue to meet the HOA's requirements. And he didn't even charge me to come back and do the work.

This is a world class guy that you can really trust. It was so obvious in every interaction with him, that he wanted to do great work at a great price and believes that doing so will continue to grow his business. I interacted with most of the best plumbers on Yelp and i believe Tony is offering a class of service that is clearly superior. Good guys like this should get our business.

Sara D.

12/22/2018

I hate to give bad reviews but this was a very expensive 15 minutes! We had a slow drain in the bathroom- not an emergency. They came on the same day. They snaked and didn't find anything. The drain is not better. They charged $250!!! It's hard to feel okay about this unnecessary expense.

Kim W.

11/17/2008

Tony? Fuggedabouthim. He's the best, y'know? He fixed the sink in my apartment and made me laugh while he did it. Can't beat that. He might not be the cheapest, but the best people and the best services are never the least expensive. I recommend Tony completely. (And Checkers is the greatest plumbing sidekick there is...)

Eric B.

08/03/2009 12:00:00 SA

Tony and Checkers just came by and fixed a shower that had been having problems for a while. He showed up on time, and had it fixed in less than an hour. I'll definitely use Fazule & Sons again!

Greg G.

02/10/2009 12:00:00 SA

They came (within an hour of my 4:30pm call); they saw the problem (blocked laundry drain pipe; and they fixed it (with repeated snaking & some new hardware) by 6:30pm. We're back in action and the price was fair. -- Thanks Tony and Checkers!

Edward K.

9/19/2013

Tony and Checkers came by after I called about extremely poor water pressure in my house. After doing a thorough examination on all of the plumbing, Tony both informed me fully about the issues that were causing the water pressure problem, and made me laugh more than once despite my depression associated with having to re-plumb my home.

About a month later, Tony, Checkers, and Ed came by and spent nearly two solid days under our house replacing old, clogged-up plumbing with new pipes throughout. The work was dirty, difficult, and time consuming. In the end, however, I can truthfully say that I have never had anyone do a better, more professional job EVER on work done in my home. Additionally, the cost was entirely sane and reasonable, despite the superior quality of the work.

Once I stepped into the shower with more than a tepid trickle coming out of the shower head and actually felt the massage setting massaging, I sincerely thought I had died and gone to heaven

Tony is a master at his craft and knows more about the nature of the plumbing in homes built in the East Bay during the various building boom eras than any plumber out there.

If you need a plumber for any kind of work, I whole-heartedly recommend Fazule and sons.

Iliana H.

12/16/2016

Tony is wonderful. He was responsive when I called him and talked me through troubleshooting our water heater issue on my own. He let me know if what I tried didn't work he would come out and take a look. We flushed out our water heater and still had the same low pressure and no hot water to our shower. Tony came by and it turns out we just needed a new shower head. He charged us a very reasonable price for the house call and didn't make us feel dumb for not knowing that was the issue. We will absolutely use Tony again when we have a *real* plumbing issue.

Lorissa W.

04/09/2009 12:00:00 SA

Tony came out like he said he would even though he thought we were in Berkeley and not Hercules. He replaced a loose gas fixture that connects to the gas pipes inside the wall. When the stove didn't turn on after that, Tony returned our call later in the evening and walked my husband through the steps of getting the stove to work.

My only complaint is that Tony refused to take his shoes off or put on the provided worker booties. We just had Larry from Extreme Clean come out and work six hours on the carpet to get it clean for our new house so my heart was broken when I came home and noticed stains on the carpet. After a long day of work, I had to clean the stains that Tony left behind on our carpets and kitchen floor. That made me really sad. : (

Mario J.

5/24/2010

I used this dude for a commercial work. He flat rate the project and he came back a couple of times to fix a generals mess up. He put a new electric heather and he did a good job.

I would use him again. Much of the me bad is the fact that our pay to him took a little longer because the builder owner was from Nevada. Some people do not know how hard is to be a small business and cash flow is king.

He does a good job and requires no supervision. For commercial work that is a very good thing.

Dori G.

3/28/2013

Tony and Checkers are a great team. We just bought our house and need a lot of advice on our older plumbing situation. Tony came in and assessed everything, offered real-world/practical advice, and fixed several issues (leaky faucet, toilet replacement, installed a vent for our dryer, etc.) the same day at a very reasonable price. He also gave us a lot of ideas for future improvements - practical solutions that won't break the bank. Tony is definitely the first person we're going to call the next time we need a plumber. Thanks, Tony!

Jill B.

2/19/2008

I had an appnt with Tony after a job he had in SF. He called at appnt time to let me know it wasnt happenin'- didnt like that. But we rescheduled for a day later- first thing in the am. He's got tons of personality, he knows what hes doing, but he doesnt always ask you what you'd like- he just does it. For example I had a plastic p-trap(I think thats what it is) under my bathroom sink. He needed to get the snake down there and free up the drain. He did that but then changed out the p-trap to metal because he doesnt like plastic pipes.That was $45 plus his time and I wasnt asked. Nothing was wrong with the part.

I also dont like when the cell phone goes off and it is answered or calls are placed that last a while- there were about 5 calls that Tony took that lasted about 35 minutes in total. One included his dentist. I had somewhere to be and I needed the job done. I know he said he would lock up the house if I needed to go but no matter how nice you are if I dont know you I aint leaving, sorry Tony.

Bill-time came and I was a little taken aback- think I was paying $100 too much but he tried to let me know that his price was fair and that his employees, who are artists, are thankful that I am supporting their lifestyle. Was I credited for his talk time?? Dont think so.

Having said all this unpleasant stuff I would call him again and would refer him to my friends. LIke I said he is funny as all heck and knows what he is doing even if he isnt all that on customer courtesies.Hey, he's from NY, forget about it!

Dorothy L.

12/03/2018 12:00:00 SA

I had a very bad experience with Tony and his crew. They had given me a certain price and then had to go back and exchange a part that was not working well. It took them half an hour to purchase the part and then charged me again on my credit card, this was hours later. Nobody said anything about an extra charge and I thought it was part of the job.
Then when I went to take a shower I could not move the handle at all. It was very very tight. Tony did not respond to my complaint and I will never use them again nor recommend him.

Cate F.

11/18/2014

Can I give Tony a million stars? Tony is a direct, trustworthy, amazing guy. He is an expert at plumbing and gets the job done well and for a fair price. He's amazing. In 3 hours he rebuilt our kitchen sink and piping in our 100-year old crazy house. I'll never use another plumber. He's awesome!!!

Lisa B.

7/18/2020

I have to say, I really am scared when it comes to home repairs. I have a one hundred year old house that is falling apart after 20 years of living here and thinking of having someone work on my house causes me extreme anxiety. I always saw this funky, cool plumbing company on MacArthur that had cool paintings and art around the building. I decided to hire them to come over and fix a leaky faucet in the front of my house. They came by and tightened the nut and done! I was kind of embarrassed so I had them take a look at my sewage line under the house. I had been smelling a faint sewage smell occasionally, shamefully for years. They found a huge hole in my pipe leading from the toilet to the sewer. Doh! And then the leak in the basement - 20 year old water heater, cha-ching! And then the toilet that hasn't flushed right in years, replaced! I can't believe I let my fear prevent me from fixing these problems years ago. Fazule made it all possible and most important I trusted them. I just couldn't hire one of those generic plumbing companies that I see working in my neighborhood. Checkers came over and got the job done and even satisfied my curiosity about what plastic thing was plugging up my toilet. I am grateful.

Kimberly A.

09/09/2021 12:00:00 SA

In my professional life, I run a nonprofit that is working on a large construction project. It's actually a challenge to work with companies that say one thing and do another, or continually try to jack up costs thinking that we won't know better. This is why when I'm home I want to work with someone that breaks that mold.

Fazule & Sons Plumbing are professional, honest, people-centered, and do what they say they are going to do. They return calls quickly and problem solve a solution that takes into account long-term sustainability and cost-efficiency. They build relationships with clients and honestly want to do right by the people they serve. I can say that I honestly trust Tony and in this moment and time trust feels like it needs to be at the center of doing business.

Finally, during this pandemic these folks have continued to show up and serve so I also just want to thank the essential front-line workers that keep doing what they do in spite of all of the challenges.

Sean C.

05/03/2018 12:00:00 SA

We've had unfortunate luck with our plumbing this year, but great luck in getting them repaired with Fazule & Sons.
They are professional and trustworthy, no surprises

Kevin H.

08/03/2018 12:00:00 SA

You cannot find a better plumber than Tony and his guys. They show up on time, do great work, charge fairly and are friendly. Highest marks!

Jabeer A.

01/09/2020 12:00:00 SA

I think it's worth it to just hang out with this guy, but he'll take care of your plumbing needs too - couldn't be better.

Brandon M.

3/23/2009

Tony is THE MAN. He called ahead of time to let me know he would be a few minutes late and was exactly that.
He was friendly and professional and fast. He and his trusty sidekick Checkers (no, I'm not kidding) installed a new toilet that I had picked up at OSH, and Tony saved my butt twice.
When they opened up the box that contained the tank Tony immediately noticed that the hardware inside was incorrect. Save number one. I would never have known the parts were wrong, and would have tried to Make It Fit(tm) in all likelihood flooding my bathroom.
He and I took a quick ride up to OSH and he explained that the hardware was likely cannibalized by someone and they had replaced the parts incorrectly. The plumbing department guy at OSH took one look at Tony and had someone bring out the correct parts, didn't ask for a receipt or anything. Save number two. OSH would have given me the run around, but Tony looks like a plumber who knows his business (because he is)
and he also happens to look like a guy who is not to be trifled with.
In a few minutes of our return the toilet was assembled and running fine. It's been a week now and everything is perfect!
I will definitely be calling on Fazule & Sons again.

Scott A.

02/05/2020 12:00:00 SA

If I could give Tony six or seven stars I would. I am an out of state landlord and my Oakland tenant told me my very old water heater was leaking. My first call to a business specializing in water heaters yielded the response that my water heater was rat infested and between that and some galvanized pipes they would not touch the job. A friend on FB asked about plumber recommendations, and I saw that Fazule & Sons got two different thumbs up. So I called Tony, he quoted me a price, told me they would be over the next day. Tony sent me a video of the water heater and explained that a tiny leak was providing the local rats with a drinking source and a warm bed--it was a disgusting site, but told me not to worry though he did mention It's not going to be a fun job. I have a new shiny non-leaking water heater--at a competitive price. I own a couple properties, and Tony is now my go to plumber.

Krystal S.

01/10/2017 12:00:00 SA

Tony was great. He did took care of some small plumbing jobs in my unit so that I could get it ready for sale. He was quick, funny and the cost was really reasonable. I've recommended him to others and would definitely call him again.

Jet T.

6/21/2008

I had a flood in the crawlspace on the weekend and Tony was there to answer the phone that Saturday. Very courtous and easy to setup appointment for Monday (I had shut the water off). He showed up promptly on time and went to work with his helper. It was wet and muddly down there but they were able to get the broken coppper pipe replaced. It took longer than expected but he only charged me $300 as he said he would. I had tried to fix it myself and failed. If I had known about Tony and how reasonable he is, I would have called him right away!

Tony is a larger than life personality and swell guy from Brooklyn. And I'm from Japan but we got along just grand. Highly recommend Tony and crew.

Mariah H.

11/22/2016

These guys are great! Friendly, helpful and very responsive. They showed up right on time and took the time to educate me on what went wrong with my tub and what I could do to prevent it from happening in the future. Have these guys in your phone!

Elizabeth H.

05/10/2012 12:00:00 SA

These guys are great. We've called Tony twice with minor fixes and leaks and he's been professional and reasonably priced in both cases. He's honest and timely, and has a good sense of humor and positive attitude. Highly recommend.

Jenna W.

12/18/2018

Tony came out same day to rid my tub drain of a stubborn clog that I couldn't get out myself. He said he would be here at 3:00, but came 35 min late. Then charged $150 for spending less than 15 minutes pulling a wash cloth out of the drain. I wouldn't have expected to spend more than $100. Worse part is they left my tub a mess. They had put all my shampoos and stuff in the sink and left them there and then left dirt and debris all over the tub. For $150 I would expect a courtesy wipe down at least. But, they were the only ones who could make the time for me today and I don't have to wait 2 more days for my drain to be clear.

Susan A.

5/25/2022

When we called about a mysterious leak from a toilet, we got a quick callback and a next day appointment. When the two plumbers arrived, they fairly quickly figured out the rather complicated problem, and explained to us clearly their plans. They will return with a hard to find part. They were tidy, masked and didn't mind all our questions! Highly recommended.

Julie K.

08/05/2023 12:00:00 SA

July 2023, Tony and his team replaced our 40 gal to 80 gal water heater while moving from the garage up to the mid level landing pad (with 10 steps of stair) leading up to our front entrance. So happen there was a little cement wall which they figured out how to carry this 80 gal water heater without damage the little wall. Also, he recommended an electrician which both of them work together to get the water heater connected in the same day. I was happy with Tony work and his price was very reasonable and affordable.

Aug 2023, I called Tony to see if he available to do small jobs. He said, Yes. His team installed the food disposal, replaced the bedroom face tub, check the toilet and bathtub leaking. I will definitely refer Tony to my friends and rehire him for small job again. His team is awesome, reliable, and honest.

Catherine R.

8/31/2007

Tony Fazule started out as a friend, then I bought a house and had him re-do all the plumbing under the house. He and his team came in and were done in- I think it was a couple days. He is a pleasure to work with, is full of great stories and has an irresistible NY accent you totally love instantly. Thanks to Tony Fazule and Sons, I also have a shut off valve that is easy to access if anything goes crazy- they think of these things!!

Tony L.

10/31/2016

These guys are great people who do great work! I called in the morning to repair my water heater (they replaced the flex hose) and within two hours they were here and got it fixed instantly. They even helped clear out my galvanized piping to improve my hot water pressure in one of the bathrooms. Tony gave me a price over the phone and it was as advertised. Would definitely call again!

Mack L.

3/24/2009

I called Tony 3 times trying to coordinate to get him to come and work on our low pressure kitchen sink. We played phone tag a few times and then finally I spoke with him. He told me to take off the faucet tip because there was probably some junk in the filter. He was right.

He could have easily come on site and did the work and charged us a small fee.

I will definitely call him again if I have any plumbing issues. A respectible guy.

Gabriel L.

6/14/2021

The plumbers arrived promptly, assessed our plumbing needs, identified the problems and fixed the 2/3 that could be repaired on that visit. We did not have our kitchen faucetreplaced as we plan to pick up the part ourselves, as having Fazule plumbing pick it up would be billed at $150/HR. We can pick up our own faucet. I started a timer on my phone when they arrived through them finishing clean up and they spent 1hr and 26min working on our place (including a trip to the store for parts). We got billed for 2 hours. I figured this is standard practice in the skilled trades, charging a full hour for each fraction of an hour after the previous full hour. Fair enough, but a little rich for a guy like me. For a skilled plumbing job I would consider Fazule Plumbing again, but for something minor I'd save $$ and have a handy man address small problems like simple leaks or replacing faucets.

Kevin D.

1/29/2009

Tony is an affable guy , looks pretty much like his plumber icon ( plus a Yankees cap ) . Tony checked out my 1923 place and was very thorough and informative . Checkers and him did a good job for me and I would recommend Fauzule & Sons . He answered my phone calls and was on time to the job . In the trades ... thats allll right !

I like to spend locally and Tony does what he does , real good . I have more work to be done and I know who I`m callin`. Kevin

Carol H.

4/27/2009

After my review, I received a mildly threatening compliment from Tony of Fazule:

tony l.

Oakland, CA

thanks for your review as I will learn from this spite full review that people like you exist in the world even in a beautiful place like here in the bay area I WILL BE AWARE!

The difference between all of the glowing reviews for Tony and my experience is that something went wrong with his work. In trying to convey legitimate concern for potential water damage from his work, which is still a concern, I was repeatedly called rude by Tony and had to listen to Tony tell my husband how rude' I was over the phone. Apparently calling me names in my home wasn't enough, because he made a special trip to see Jeff in our shop where he continued to berate me, and now he has sent me a nasty compliment.

I still stand by my review. While the new air gap is working just fine, we still do not know the extent of the water damage and Tony has made it very clear that he does not want to take responsibility.

David S.

09/07/2011 12:00:00 SA

Great Plumber.

I clogged my dishwasher and stupidly poured drano into it to try and fix it. Tony was sure to let me know that was a dumb thing to do, and next time just to call the plumber first. But he dealt with my mess, and fixed the dishwasher so now it won't clog. He also came to the house the next day after I called. Quick service and fast repairs. That is everything I am looking for in a plumber. He also tells some great stories that make the house call much more interesting.

I will use him again for sure.

Michael K.

4/29/2023

When our kitchen sink garbage disposal started leaking water, Tony and his team were able to show up within a day and were able to install a replacement within a couple of hours. Tony is a true original and a very dedicated small business owner in Oakland. This wasn't the first job we've hired his company for -- a few years ago they installed a new water heater, which wasn't an easy feat in our compact cellar, but it's still going strong! Fazule and Sons Plumbins is definitely on speed dial next time we having a plumbing emergency!

Erika M.

12/06/2018 12:00:00 SA

Fantastic service! We called them for some pressing issues and they were available the next day. Two of the guys (and both so nice!) came out and were at our house for less than an hour - fixed the issues with no problems and very reasonably priced! Their cost for coming out and fixing the problems was less than another plumber that came out to just give an estimate. We highly recommend these guys to anyone and will absolutely call on them again for any future plumbing needs. It's hard to find good people these days for house fixes (lots of nightmare scenarios that we've dealt with), so these guys were a breath of fresh air. Thank you again! - Alex & Erika

Luis A.

01/08/2020 12:00:00 SA

The staff is amazing. Very welcoming and family orientated. Recommended for those who need plumbing items.

Anonymous E.

5/17/2009

We recently asked Fazule & Sons to replace 3 toilets in a home occupied by two developmentally disabled adults (relatives). The home is filthy - even gross. Nonetheless, Tony did the work and kept a sense of humor about the process.
I would definitely use him again!

Laura S.

10/30/2007

Okay, I just figured all the great reviews about this guy were from friends or people who just really like his accent. But I called, HE answered his phone, fit me in that same day, came earlier than promised (but only after calling to ask if that was okay!), did what I needed to have done, and gave me some great advice for future plumbing maintenance. For a price that seemed very fair. YAY Tony!!!

PS. I'm not a friend, I'm just a new fan!

Troy R.

11/13/2008

Tony and Checkers were great! Tony called back promptly, showed up when he said he would. He really seemed to think through all the options and was very informative as well. Tony and Checkers worked hard and got the job done quickly.

Our washing machine pipe in the garage connects to the kitchen pipe then has an almost lateral slope to the pipe that leads to the main clean out. This is the second time we had an issue at the same intersection of pipe. They snaked the clean out valve/pipe under the kitchen sink then went under the house to find another clean out about 30 feet away. After the pipes were cleaned out, Tony suggested inserting a clean out closer to the crawl space access at the pipe intersection that will most likely cause problems again in the future. This new clean out valve will make it easier and will be less expensive the next time we need this intersection of pipe cleaned out.

I will definitely recommend Fazule & Sons Plumbing.

donavan s.

7/18/2011

I have had to have someone help me plumb in a dishwasher, But I havent had the time to schedule a plumber and wait for them to come.
But today I got off work early and had some time I gave Tony a call and he came right over and took care of my situation and gave me some good advise about some future work I may want to do.
Great service

Danielle K.

4/13/2009

We used Fazule again recently and had another great experience. So easy!

Tina P.

04/11/2016 12:00:00 SA

Needed leaky sinks in the kitchen and bath fixed and these guys took care of it lickity split. From answering the phone this morning (crazy that this is a standard that seems to be too high a bar for some businesses), to showing up right on time, these folks got it done and well. Will be sure to call them again when the rest of my antique plumbing falls apart.

Lynn L.

9/23/2007

Tony is great! I live in the city and he'll do his best to come out and help me out with the random plumbing issues I have. I'll even feed him if I have food around!

He's an excellent plumber! Use him! He charges reasonable rates and he's a stand up guy.

Leslie K.

08/06/2007 12:00:00 SA

I was referred to Fazule and Sons by a friend in the real estate business who has used his services a lot.

He did a fab job at replacing our water heater and other misc work. Reasonable, friendly, competent, and fun to work with.

I have referred him to others who found him to do great work.

I will use again and again and refer again and again!

Michael T.

4/25/2014

Hooray for Fazule! I have a bar and for the last few weeks, we've had this stench that we have not been able to figure out! I've tried drain cleaners and odor suppressors and nothing. Figured it was time to bring in the big guns! At first, I made an appointment with a well known plumbing company, who were going to send one of their employees in a few days to check it out. I kinda felt I needed advice from an owner/ operater, so I found Fazule on yelp, loved the reviews and thought I'd give him a call. Tony and his crew were there in a few hours (!) and withing 20 minutes, had completely located and taken care of the problem! Wow, my staff and I have been scratching our heads for weeks trying to figure it out! Hooray Gumba! You're in my speed-dial now!

Caitlin B.

11/11/2016 12:00:00 SA

Tony and Checkers repaired our leaky tub faucet that had been getting worse and worse over the years. Another plumber we tried wouldn't spend the time to find the antique parts we needed for our older tub. Tony said no problem! So glad we found Fazule and Sons who took the time and energy to help us out.

They were friendly, professional, and fast. Their rate was more than reasonable and they saved us a lot of money in the long run. Couldn't recommend them more highly.

We live near their shop in the upper Dimond and they are a very welcome addition to the neighborhood! We know who we'll call next time we have a plumbing issue!

Michael D.

5/20/2012

Tony is the man, he is really awesome and chill. He always has great stories and is really honest about everything. Best plumber in the Bay Area, cares about his customers.

T P.

2/21/2012

This is a difficult review for me to write, but in the end I decided it was necessary so that no one else will have to go through the same heartache I did. I worked with Tony for over two years, and during that time he was great at fixing leaks and other smaller jobs. Last year though, I used him for some pretty major work - installing a tankless water heater and a bathroom remodel - and I got burned big time.

He charged me $3,000 for the bathroom work, and left both the sink pipe installed crookedly (at least at a 30 degree angle) as well as the copper pipe for the bathtub spout (which he tried to blame on my tile guy, but I never bought that explanation since the wall is flush, but the pipe he installed is at an angle. Apparently his level must work differently than mine). I think I'm going to have to run new copper to correct the bathtub spout (right now it still doesn't connect all the way to the wall, and it's not watertight as a result), but having another plumber fix the pipes under the sink has already set me back $400.

Concerned about the job Tony did on the water heater, I asked the other plumber to take a look at it - and in less than five minutes, he told me the gas pipe used (3/4) was too small and the venting was done with the wrong materials. Two weeks later, the water heater stopped working, and I had to call out a different plumber who gave me the exact same diagnosis. The cost to fix it all: $,1175. I contacted Tony and asked him to reimburse me the $800 cost for the new gas line, since he should have known the correct size to use. He said he might be able to pay me $300, but that I should call him back the following week. I did, got his voicemail, and left a message. That was in November of last year and I've yet to hear back and I've received no reimbursements.

After working with Tony for as long as I have, I am beyond disappointed. Good help is truly hard to find.

Kerry G.

7/24/2023

Tony, Checkers, and Zach were the DREAM TEAM in helping us remedy our clogged shower. They came out within 2 hours of my call, were on time, and were very professional and quick with fixing our emergency issue. Such a fantastic customer experience with this crew!

John M.

06/02/2018 12:00:00 SA

I've been meaning to write a review on these guys. I'm joining the two thumbs up club for the work these guys do. I was working on a deadline getting my house ready for sale and Tony and his crew came out, correctly diagnosed the multiple issues I had and got the job done pronto. Real positive attitude and good feedback. In my case we had some slow drains that was the result of rust buildup in the pipes, some faucets that needed replacement / updating and a water heater that needed some TLC (flex gas and water lines and replaced water shutoff valve). And they provided easy to understand honest feedback letting me know what work needed to be done and why.

If you have plumbing problems you need to call these guys. They'll take care of you on time and within budget.

Love ya Fazule!

Suzi D.

1/16/2020

I love Tony and his people. He was recommended by a friend, and I'm so glad I found him. Super responsive, endlessly hilarious, trustworthy, and gets the job done.

For example, I needed a new toilet. Was going to do research, but realized I could just call Tony instead. He suggested where to go and which toilet to get. Got it the next day at 9:30 in the morning, called from the parking lot once it was loaded in, and had plumbers at my house by 11:15 to install it. Less than 24 hours after I called to get advice, I was all set.

Highly recommend!

Angel T.

02/07/2019 12:00:00 SA

Tony was great. He responded quickly and fixed our sump pump. Thank you Tony! You saved us a lot of stress

Margaret D.

2/13/2013

Awesome service today from Fazule & Sons Plumbing! Tony arrived on time and got our bathtub unplugged quickly and efficiently. And he's personable and full of great stories and advice. Highly recommended!

James T.

07/11/2012 12:00:00 SA

Tony Fazule is King of East Oakland, as far as I'm concerned. I called him to hook up our new stove, and later that day, he dropped everything to help us through an emergency pipe burst. He's honest and thorough, and fair in his pricing.

Brian J.

11/27/2011

Tony is a hero. He's come to our rescue a number of times. He's always prompt, does good work, and his rates are super reasonable. He's also got a great sense of humor!

Jes S.

6/16/2008

Tony & Checkers were fast & courteous. We had a small job and they were what we were looking for, not too high of a bid, but knew what they were doing. They did the job right, and then some replacing some things that were aged and about to to break, which is what I would expect of a professional. I would recommend them.

Jasmaine B.

10/25/2016

James and Checkers sooooooooo awesome, professional and caring. They made sure they told me the full diagnosis and they also cleaned after they finished the job. Greatly appreciate their services and will call them for all my plumbing needs. Awesome

Sandra M.

9/19/2008

I am not a relative but a fan. Tony called me within 1 minute of leaving a message. Tony & Checkers were great! They arrived right on time. Tony knows what he is doing. Especially with older homes with even older plumbing issues. He was able to unclog my drains, fix leaks and gave me advice regarding upgrading fixtures when the existing parts become less effective and available. His pricing was reasonable and as he quoted. He and Checkers a great team. Nice to have professionals who actually know what they are doing and clean up after the repairs. Definitely call these guys. Thanks again!

Yuriy K.

8/20/2008

When I've decided to play a plumber and made things even worse I called Tony. Tony told me that he could come at convenient time for me including Saturday. I really appreciated it considering the fact I lived in SF. Tony came over next day with Checkers on time and made my plumbing problem-free. Tony was very professional and charge me literally 10 times less then other plumbing company estimated.
Tony and Checkers, thanks again for job well done.

lisa t.

11/29/2007

Tony is great... the accent is great, the work is good. He came over and gave me an accurate quote when he said he would and the quote was accurate.

I'm more of a do-it-yourself-er but the job was more than I had time to deal with and my co-worker highly recommended him. So I made the call.

Never been so excited to have all copper water pipes and turn off valves. :)

M. J.

3/25/2011

Tony and Checkers are everything one would want in plumbers... expert work, reasonable prices, fair dealing and pleasure to have in your home. They changed out a thermostat on a water heater and put a bunch of time into figuring out how to save me some money on the parts from the manufacturer. Two of the nicest gentlemen you'll ever meet. Highest rating!

Digital Boy B.

3/28/2011

Our Main waterline burst with all the rain! Aghhhhhh. I called a few larger plumbing outfits and got a whopping $2800+ in quotes from two places. I saw Tony's reviews and gave him a ring. He was walking his dog and told me he could stop on by to access the situation.

Tony came over and saw a smarter way to do it and was able to chop the labor in half. Instead of removing the sidewalk area to get at the pipe he left it in tact and went under it. Cool. That strategy saved me over $1200 bucks in labor. Tony's sidekick Checkers was a workhorse. You could tell Tony and Checkers worked together for many years. They worked smoothly and did my whole job in record time. Laid out the area with a tarp and left it in great condition.

On top of the great work it was a great experience. Lots of great stories and I was able to watch the job progress from the first cuts of the pipe to the last bit of cleanup.

Class act with the good guys!

Cool,

Joe

Z. M.

4/23/2018

I stopped by to ask a question regarding my Dad's plunking. He is 70 and has early onset dementia. We have lived in the neighborhood for 30 years.
It happened to be St.Patrick's day. Tonya was open and I was offered a plate of food and a drink within minutes. The bubly woman who served me chatted and shared that she a nurse practitioner and that Tony is fabulous.
Everyone there made me feel welcomed and like family. I totally forgot to see who to ask about Pop's plumbing.
At some point in the night a jolly guy with a new you accent made jokes and asked if I had something to eat. He was instantly very lovable.
We danced and sang old Irish jigs. I'm a Black American but that night I was Irish. It was late a I decided to head back to Dad's.
Unfourtunaly I forgot my purse at the shop. So the I went to collect it.
The jolly guy turned out to be Tony. And once again I was offered a cup of coffee and a seat.
He was more then helpful regarding my Dad's plumming situation.
I learned alot about him and how he helps this community. The Laurel in Oakland.
He is prifessional, the shop organized and knows his stuff. Besides being a great guy.

Eyad K.

05/08/2017 12:00:00 SA

Tony sent me two great plumbers who did a marvelous job for an amazing prize... no hidden fees, no nonsense. They came when they said they would. Thanks!

Eyad

Jeanne B.

05/06/2016 12:00:00 SA

Tony is very responsive and efficient. His team is great. We had a new hot water heater 4 hours after I called. Very fair price and clear explanation. I highly recommend Tony and team!

L R.

2/22/2008

I took the recommendation for Tony from this site. He called me back immediately and when he got to our home to fix my bathroom sink (we were using the kitchen sink for everything!) he fixed it quickly and made the experience enjoyable with his generous personality. He is personable and knowledge and hella hillarious. Best plumbing experience I ever had. Need a plumber? Call Tony.

Timothy M.

12/04/2007 12:00:00 SA

As a small time landlord (one single family house) I usually dread having to hire professionals. So I do as much as I can myself. But when the water heater fails, ya gotta bite the bullet and call someone.

So I called Fazule, Pipeline and Lunt Marymore, all reviewed here on Yelp. I liked Tony's attitude, very straight forward, friendly, and told me the price difference between a 30 gal. like I had and a 40 gal. was so small he'd charge me the same for a 40 gal. Pipeline didn't want to give me a fixed price, quoted me the tank and an hourly rate. Based on estimated time, the prices were close (LM was off the chart; see review for details), so I went with Fazule.

They arrived EARLY. No statutory four hour window, much less the so sue me attitude when they come two hours after that like so many service professionals. Tony said noon and my tenants said they arrived around 11:30. Tony said he would have been happy to just wait around, but the tenant let him in so why not get started. (Can we clone this guy?)

Less than two hours later, we're running the faucets, the water's heating, and Tony and his guy are pulling away, leaving a nice new efficient water heater, and upgraded water lines, gas line and earthquake straps all included in the quoted (very fair) price.

No more doing it my self for plumbing for me. As they say back east, I gotta guy . . .

Kathy P.

04/06/2018 12:00:00 SA

I cannot say enough good things about Fazule & Sons. Prompt, Professional and awesome to work with. I have the pleasure of meeting Zach and Checkers, and they diagnosed and fix my plumbing problem in under an hour. Really great guys, and very community-centric business. Hire Fazule and you won't go wrong. I'll never choose another company.

Kristina G.

9/25/2017

Tony and his staff are wonderful. They are extremely responsive, take time to answer questions and provide quality work. We'd hire them again in a minute, but assume we won't need to since they fixed our issues. Also-other plumbers were charging several thousand more than Tony. He felt that we could get the job done with a bit less work than a another quote and that adding that extra work was more to pad the plumbers pocket rather than add any extra value. I really respect his honesty and how he came out on super short notice for a quote and back the next day to fix our plumbing issue.

Red L.

7/15/2016

Tony called me back within a few hours at the end of a work day to advise me what the issue with my appliance and that I should call an appliance service technician instead. This was good customer service on his part and I appreciated his advice. Thanks Tony! I'll be back when/if I have a plumbing problem.

Bill G.

5/24/2017

I needed a plumber in Oakland for multiple tasks including, 1) replacing a kitchen faucet; 2) replacing a toilet floor seal, wall shut-off valve and toilet tank valve; and 3) replacing front and rear outside faucets. Tony and his crew--Checkers, Dave and Evan--did all that in just over an hour at a reasonable cost. It looks and works great. Thanks!

John P.

07/05/2010 12:00:00 SA

This is the second time that we have used Fazule and Sons. Tony and Checkers arrived on time. It is great to see a couple of guys enjoying what they do. They fixed a leaking bath tub under an hour and it did not break the bank. We definitely will use them in the future.

Bill L.

08/04/2008 12:00:00 SA

Tony was very professional and a nice person. He was able to schedule me in for a water heater replacement on a very short notice. I'm very satisfied with his work and the price was fair. Also, he did a lot of extra things to make my water heater safer. If I have any plumbing problems in the future, Tony would be the man.

Cindy E.

5/31/2019

These guys were nice, clean, fast, and over the top good at what they do. We needed some pretty extensive work and Tony sent four of the best guys over and they knocked it out of the park in a day and a half - all while being super charming and informative about what they were doing. They were also really great with our pets and cleaned up after themselves once the work was done. We are huge fans. Call Fazule every time!

I just wish I could give an extra star :)
A+++++

Jasmine M.

04/10/2018 12:00:00 SA

I actually look forward to calling Tony and his crew. Why? Because I know they will fix the problem quickly and at a reasonable price. His crew is the best (not sure if they are Tony's actual sons but hey, its the Bay Area...I'm sure it's all good). We have used them 3 times and each time they explain to me what the problem is and how easy it is for them to fix it. And then they fix it. Quickly. Easily. I'm never calling anyone else again.

Michael E.

8/18/2021

We live in an old house in the Oakland hills and suddenly about four days ago our water heater stopped working and I called fazule and sons and they came out very quickly and replaced it at a good price and it's a much more efficient water heater both in terms of electricity and water consumption so I'm very happy with the service and I highly recommend these guys fast reliable and economical... I like to support Oakland businesses especially in this difficult time Way to go guys I hope I don't have to see you soon but if I do need plumbing help you will be the first people I call

Molly S.

10/19/2020

We've used Fazule for a few smaller projects at our new house - figuring out why our clothes washer wouldn't run on hot, extending piping to flip the position of our washer/dryer, and adding exterior piping so our washer drains directly out of the house instead of into a utility sink. The guys were kind, patient, and honest about pricing. I won't call any other plumber!

Gene C.

6/27/2009

The main water pipe to my house broke spraying water everywhere. I called my regular plumber, but his first available appointment was in 3 days. So, after consulting Yelp, I called Tony. 30 minutes later, he came over, shut the water off and fixed the pipe. He encountered some complications, but nothing that he and his sidekick Checkers and their well-equipped van couldn't handle. I felt they did the job quickly, professionally, and fairly. Yes, he is a bit of a character, so be prepared for a blunt, plain-spoken NYer. But he is friendly, knows his stuff, and he is the owner, so you don't get excuses, you get someone who will take care of you. By the time he left, I felt like I had a plumber in the family.

Allan L.

10/06/2020 12:00:00 SA

Highest praise and recommendation for Fazule & Sons! I've used them twice--first for a fairly quick job involving a leaky pipe leading into my water heater, and then for a more complex job that required replacing a leaky water line between my water meter and my house. Both times, they fixed the problem and at a reasonable cost.

One thing I like about Fazule & Sons is that they are dependable, reliable, and honest. Whenever I've called and left a message, I got a call back within the next hour. They show up to your house to do the job on or before they say they will. Tony Fazule explains exactly what he's doing, and his crew are friendly and polite.

Joseph M.

8/17/2017

Tony came and fixed a stubbornly clogged drain for us -- no dice with hot water or a home-sized rotor rooter -- and then fixed our kitchen sink's hot water which had been coming out at like half-force. Together it was his minimum charge, one hour of his time. (After the drain was clear I asked how much more it would be to look at the sink too, and he said Nothin'. It's an hour minimum, your hour's not up yet, and this'll be quick). He also demonstrated and explained how he flushed the hot line out, so next time if it gets more salt deposits in it I can do it myself.

Finally, I have to drive by his shop on the way home, and he's really spruced up the corner of Maple and MacArthur: flowers and chairs, and recently he built a bench out of extra pipes for people waiting for buses there -- it is a busy stop, and previously had nowhere to sit. Thanks for making the neighborhood look good, Tony!

Matt G.

04/04/2019 12:00:00 SA

Great local firm - responsive and fair pricing for quality work. Highly recommended and fun to deal with.

Mel W.

2/18/2016

Had a leaky pipe behind my washing machine last night. On the recommendation of a friend, I called Tony Fazule, and not only did he actually pick up his phone (somewhat uncommon it seems) but he made time to come over to take care of the problem within an hour. Lucky timing, I know. He arrived with an assistant, worked carefully and quickly to diagnose and repair the problem (cracked male/male connector). He's personable and professional - I highly recommend him!!!

Tom M.

1/23/2018

Tony and his crew showed up a little early for the job (much appreciated) and did a fast, efficient installation of a new wall-mounted toilet. The whole job was professionally done and Tony and his crew are easy to work with. I'm having them back next week to do more work.

Anne R.

08/12/2021 12:00:00 SA

Tony is the best plumber hands down. Have had him come multiple times including an emergency visit on Christmas where afterwards he sat down and had pancakes. I love this guy! Tony rocks!

Leslie B.

08/10/2017 12:00:00 SA

Fazule is duh Bomb! My front yard hose connection exploded and it took 3 neighbors to shut off service main. Uh-oh no water overnight?? I called Fazule just before 5pm - no problem. He came in 45 minutes and it was fixed in 30 minutes - better than 30 years in my home. Reasonable rates friendly and patient. And being fellow newyawkers didn't hurt either! I'll never call another plumber!!

Mella P.

01/10/2008 12:00:00 SA

After clogging my pipes with shredded potato peels (apparently these are not compatible with in-sink garbage disposal units, who knew?) I called these guys. Tony and an assistant were there within a few hours, unclogged the hell out of my pipes and were on their way as quickly as they arrived - and it cost less than I expected. Huh. Awesome! And sealing the deal of complete awesome is Tony himself, everything I've ever wanted my plumber to be: a big friendly dude with an east coast accent telling me what stays out of the disposal.

Jennifer L.

8/23/2011

We had a peculiar odor in our rumpus room that was a mystery to us. Rotorooter or whatever mainstream roto company it was called camed over and cleared our line, thinking that was the cause. $300 later the basement/playroom was still stinky. At that point I decided to check out our sump pump and bingo- that was the source of our problem- it had corroded which caused it to malfunction so the standing water was the source of the odor.

I called Fazule & Sons because of the great reviews they got here. Tony wasn't even in town- he was taking care of a family member on the other side of the country- and yet he called me back within 1 hr of me calling him. At first he was going to book the appointment Monday (we called on a Friday) but I had asked if there was anyway someone could come over and at least clear out the tank since we spend a lot of time in the rumpus room. He said no problem- they would come and clean it and Monday we'd put in a new sump pump. Pete and Checkers came by 1 hour early and confirmed that the sump pump was kaput. They were extremely organized and immediately covered the area they were going to work on. They diligently cleaned the tank and put in a NEW sump pump- and here I thought they were coming back Monday to do that! They worked until they were confident the sump pump was working efficiently and helped to clean out the surrounding areas to get rid of the lingering smell. The pump itself was more than I was quoted, but it was a higher end unit AND they definitely stayed longer than what I was charged for.

Abbie A.

01/12/2021 12:00:00 SA

We have used Tony and his crew a few times to snake our kitchen sink and shower, however, this time they didn't bring the necessary equipment and had to leave to get the right snake and charged us double what they usually do to snake our kitchen sink. They also used our hose in the yard and left it uncoiled and did not turn it off. Therefore it ran all night without our knowledge.

melinda m.

2/20/2011

We had a clogged toilet and I was wanting it to be taken care of immediately. They came soon after I called, took care of the situation and we were good to go. His price seemed resonable too.

K W.

8/18/2009

We had our third, amazing experience with Tony yesterday. our kitchen sink wasn't draining, and Tony came out and discovered that one of the main pipes under the house had holes in it. Tony gave me a thorough explanation of what was going on, and expectations as to the cost and his plan of action. He and Checkers immediately started working and didn't stop until the job was finished. Afterwards, Tony gave me a detailed explanation and plan for what needed to be done in regards to the mold/insect problem caused by the leaky pipe. As always, we were very happy with the service. Tony is very fair, professional, trustworthy and he has a great personality. I would definitely recommend him.

Gillian B.

11/26/2017

Tony called us back quickly and was able to fix our leaky toilet despite a hard to find part. His shop is always decorated and a great part of our neighborhood. Friendly and knowledgeable- highly recommend.

Fazule and Sons Plumbing