Description
We provide Plumbing and Rooter Services for residential and commercial clients throughout Greater Los Angeles County, Orange County and the Inland Empire. 24 hour emergency service. - Emergency Plumbing and Rooter Service - Drain Cleaning - Drain Repair/Replacement - Trench-less Sewer Replacements - Sewer Camera Inspection - Cast Iron Drain Descaling - Spray lining - Sewer Re-lining - Copper and PEX Repiping - Water Pipe Leaks - Sewer repairs - Main Line Sewer Blockages - Leak Detection - Slab Leaks - Sewer, Water & Gas leaks - Gas pipe repairs - Water Heater Repairs/Replacements - Water Filtration Systems - Water Damage Experts - Restaurant Plumbing Services (Hydro-Jetting & Grease Interceptors) - Faucets, Toilets and much more!
HISTORY
Established in 2002.
Licenced and Insured C-36 Licence # 1018006 Elite Plumbing & Hydro-jetting is a family owned and operated plumbing company. We have over 20 years of experience in the plumbing industry and we pride ourselves on reliability, great communication, integrity and quality plumbing work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We are there when you need us and are ready to take care of any problems with your plumbing. We know your time's valuable, so we arrive promptly and are ready to work. We look forward to earning your business!
ABOUT BUSINESS OWNER
Elite Plumbing & Hydro-Jetting was started with the goal of providing professional and honest plumbing services that our clients could depend on in the time of need. Customer satisfaction is our main priority here at Elite Plumbing & Hydro-Jetting, so give us a call now to schedule. Thank you.
SERVICES
Emergency Services, Drain Cleaning, Pipe Repair, Water Heater Repair, Drain Installation, Garbage Disposal Repair, Water Filter Services, Garbage Disposal Installation, Electric Water Heater Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Sump Pump Installation, Tankless Water Heater Installation, Virtual Consultations, Pipe Installation, Septic Tank Services, Sink Installation, Sink Repair, Toilet Repair, Water Heater Installation, Bathtub & Shower Repair, Faucet Installation, Faucet Repair, Bathtub & Shower Installation, Gas Line Services, Electric Water Heater Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Sump Pump Repair, Tankless Water Heater Repair, Water Heater Leak Repair, Leak Detection, Sewer Services, Toilet Installation, ,
Reviews
Nrgy M.
12/02/2021 12:00:00 SA
Maybe a good company previously. But the people that work there now will try to price gouge you. The guy I was talking to first suggested to hydrojet for $660. I already got another estimate from a previous plumber so I knew what was actually wrong. all this guy had to do was try to snake it and he would find the issues. He told me that snaking it would cost $330. Really? I told him that was way to high. He said he would talk to his managers and he lowered the price to $150. Ridiculous. The techs are looking to rip you off. Stay away from this company. Or if management is reading this. You guys got a lot of scandalous techs working for you.
I had a water leak coming from a cooper pipe under the house leaving us without cold water for a couple days. I got a few estimates from local plumbing companies and Elite Plumbing was by far the most reasonable. They sent Richard bright and early to get us back in business. If you are looking for quality work and professional people you can't go wrong with Elite Plumbing. Thank you so much for your help.
Christine N.
02/02/2019 12:00:00 SA
Our kitchen faucet had broken off and Elite came to the rescue. I had called a different plumbing company prior and was promised they'd come within an hour. Waited about 3 hours with no answer from them, decided to call Elite. Thank god! Elite came within the hour that was promised. They had even called me to inform me our plumber, Richard was on his way. In comes Richard and he was so nice, quick, and thorough. Great service all around!!
I called elite hydrojet for a kitchen drain that's been giving us problems at a rental property. My home warranty sent 2 useless companies that didn't know what they were doing or have a clue ( I'm surprised they call themselves plumbers). Joe and Dugo came out and got to the root of the problem quick! They hydro jetted and sent a camera down the line. It turns out I had a section of pipe that was broken. Thanks for the hard work Elite Hydrojet.
Hydro-jetted pipe that was near disaster from a grease clog. Now our kitchen sink works great. Fast and cost less than Mike Diamond. Plumbers gave good advice on how to treat sink / disposal properly in future.
I want to say thank you so much for your honesty I was blown away. I called in because my tub was filling up about 2 to 3 inches high while taking a shower. So he came in and looked at everything and he started running the shower and it was draining fine, he let me he can snake and maybe pull something out. I want to say thank you for for your honesty keep up that culture from here on forward I will call them and recommend them tO my friends and family
I rarely have the need to call a plumber and was concerned when I turned to yelp for guidance. Elite plumbing had good ratings and reviews for the most part so I took a chance. From my first conversation with Elijah setting up the call to the actual service call that was performed by Richard. the experience was better than I had agonized about. Richard was prompt, courteous, knowledgeable, and conscientious, and he was good at communicating the basis for his estimate. Although my initial thought was that the estimate was on the high side, I chose to trust my instincts and allow this provider and Richard to perform the service that I needed. Richard followed through as promised. I've found my go to plumber and intend to ask for Richard, should I require service in the future.
Joseph was very professional solved our problem quickly and efficient.
Equipment is clean and presentable.
Recommend for off hours service.
Leon Z.
01/09/2018 12:00:00 SA
Joe and Vincent were prompt, organized and great overall . Would definitely recommend them.
Great company, very straightforward when they came to hydrojet and camera. Good to support local shop.
David W.
10/03/2021 12:00:00 SA
Called for an appt. They said they would try to come by the early segment of their window. They showed up beyond their appt window. We didn't have time work with unreliable people, so we told them to recall their tech.
Owner taking my information was not organized. Had to repeat info 3-4times over the phone.
Not really elite.
Richard was the absolute best!!!! He was so nice and professional. He was able to complete the job so fast and made no mess! Elite plumbing will definitely be added to my contacts for future use and I will be recommending to my community.
Leia G.
08/08/2021 12:00:00 SA
We moved into our new house, only to discover that the old water heater tank in the basement was not venting correctly and not up to code. Elite convinced us to switch to a tankless heater, gave us the best rate (by about $1200) and worked to get us hot water as soon as possible. Our house was built in 1935, and the crawl space is literally less than 1 ft wide in some areas. Mike from Elite was down there running pipes and never once expressed frustration at the fact that this job was much more difficult than it would've been at another house. We cannot thank Elite enough for their wonderful service, and will have them in mind for all of our future plumbing needs.
***DO NOT COME HERE UNLESS YOU WANT TO BE GIVEN GRIEF FROM THE OWNER WHEN YOU ARE DISSATISFIED***
What I said would happen in my previous review, happened.This place LACKS professional customer service. The owner is claiming I am a biased person leaving 1 and 5 star reviews. I didn't leave this place a 1 star review originally but he feels the need to justify his side of the story to make me look wrong. He actually text me saying he wanted to talk about it and that they have never had a situation like that before. He admitted fault. Now he is stating that they did what they were suppose to do and were just looking at for me. LIES.
If you don't understand the concept of FOLLOWING UP when you tell your customers someone will call them, then I don't know what else to tell you. I didn't cancel last minute when I NEVER scheduled the next day appointment. They told me the deposit had to be made first and then they would confirm coming out the next day. How am I suppose to know they are just going to show up when they never called me for the deposit? I was at work when they text me that they were at my house. It wasn't that late at night if he told me they would call shortly and the Yelp hours state they are open until 9 PM. He left my house before 6 PM! What a joke.
When I say I found a better deal, I actually found a professional company to come out in a timely manner and install the water heater, with the same warranty on parts/labor and the labor costs were MUCH MUCH less. This new company was not trying to rip me off in labor costs and the parts cost were similar to department stores.
Move on with your life man. Follow up with your customers and provide professional responses with an actual intent to fix the issue. Don't try to blast people. It just makes you look bad.
Mike and Richard came out and went above and beyond to get my water heater replaced and make sure we had hot water this weekend! Very clean and efficient, they were able to do all this work in my basement without leaving a trace in the house. They were all about customer service and I'd call them again if needed!
I reached out to Elite Plumbing & Hydro-Jetting when my Rheem water heater tank failed to maintain its pilot light.
They were at my home promptly at their expected time window.
After checking the heater and testing the pilot light assembly, they were able to immediately identify the issue: the gas control valve housing was defective.
They advised me they would get the part as soon as possible. However, after a minor delay due to production limitations completely out of their control, the part was ordered and delivered to my home at an incredible speed.
I called them again and advised them I had the part in hand late in the afternoon. I was pleasantly surprised they were at my home in 30 minutes!
After about an hour of work, the job was finished and our home has working a working water heater.
I appreciate their professionalism and their prompt service!
For all that you do, Thank you!
Michael C.
08/04/2019 12:00:00 SA
I had a leaking kitchen sink and contacting Elite Plumbing through Yelp messaging. The bad reviews always stand out on a Yelp page but overall the reviews were good and so I decided to utilize their services.
I was very satisfied with their services. Richard was the plumber that came to my residence and he was very professional and kept a clean workspace. He answered my questions and was very thorough.
My experience with Elite Plumbing was very positive and I would definitely use them again.
UPDATE: Elite plumbing came out to repair the hole the next day and all issues resolved.
Issue was a kitchen sink clog. Tried the snake and It didn't work. Tried the hydro jet and it didn't work. Had to cut a hole in my house to drain. All of this started at 8:00am and work was not complete until almost 6:00pm due to not having supplies (twice), going on a different emergency call and a general waste of an entire day. Now I have a hole in my wall that wasn't patched (don't want outside critters coming in) and it's too late to call anyone to take care of the necessary patch work. Plumber was nice, but the work took too long and now I'm left with a hole.
John O.
09/07/2017 12:00:00 SA
Our house stunk. Our main line had tree roots in them and we were smelling the result! Elite came in and relined the main line instead of excavating and installing a new line. Much cheaper! Cleaned up after themselves and had no issues at all. Would definitely recommend! Will use them again in the future, and especially like that they are a local business here in Whittier.
Jillian M.
01/12/2022 12:00:00 SA
My tub wouldn't drain, the husband bought a snake from the home improvement store and made it worse... I was able to make a same day appointment with Elite Plumbing & Hydro-Jetting.
Richard arrive on time and with all the need equipment to fix my tub. He was professional, very nice, and was upfront with prices. I'm saving their phone number for all my future plumbing needs.
I would 100% recommend Elite Plumbing & Hydro Jetting. Ask for Richard!
Ginger J.
10/12/2014 12:00:00 SA
I was selling a home in the Los Angeles area and the home inspector found the water pressure to be really bad and evidence of a leak. I needed a plumber immediately. I found Elite Hydro Jet and rooter. Joseph came out the same day. He was able to use his equipment to find the problems and made the repairs all in the same day. I must say not only was he punctual but very clean. Saved the deal for me since the repair was not as bad as we thought. Thank you Joseph and Elite Hydro Jet and Rooter. Call them if you want a quick, clean and fair repair.
Joseph was great. Very professional and came at the last minute to help with my clogged drain. Called him at 8am and they had the clean out installed by 3. Highly recommended.
Richard came by on time and helped us analyze the sink and gave us really good solutions for the problem e had.
He helped us understand and have us good advise on what we had to do.
Thanks for being very polite and helpful.
I would highly recommend his services
Joseph
Was great ! Showed up on time and diagnosed the sewage line clog. He used his camera to find the roots and remedy the situation. Took about 1.5 hours total
Thx
Janet K.
04/10/2019 12:00:00 SA
It was very easy to schedule the work for following day. The inspector, Armando informed me the prior time of arrival, updates with work, and explained details about the issues. It was great experience! I would definitely use them again.
We had emergency plumbing problem in kitchen and laundry last Sunday in Whittier house. I called Elite even it was on Sunday afternoon, Richard came in an hour and find the problems and cleaned. He stayed until early evening and finished his work for us, we really appreciated what he has done.
I was so glad to called Elite Plumbing and recommend their service, especially Richard was really professional.
We highly recommend their service.
We had to replace our water and gas valves in preset for beat buy to install our new washer and dryer. Elite plumbing sent Richard on the same morning to do the job. He was very professional, courteous and most importantly great at communication. He showed us what he was doing and got the job done quickly and professionally. He ran into couple issues but he was determined to get our valves fixed. Great service and great job done. I couldn't have better recommendation. Give these guys a try when you have problems, they will try their best to fix them. Going to use them from now on for any other water or plumbing emergencies.
Ingrid R.
04/08/2022 12:00:00 SA
I am so happy with the service provided! The guys were very professional and they explained to me the whole process and what was going to be done. It's hard to find a plumber that you can trust but these guys are definitely reliable!
Very quick and professional. Called them on Memorial Day because of a leak under the house. They were able to come out within the hour and had the problem diagnosed very quickly. Kept us informed of what work needed to be done and took care of it all in one day. Would recommend to anyone needing prompt service!
We had called several plumbers and just on the phone could tell they were bored, disinterested and clearly not professionally cheerful enough to do a good job. When we reached Armando at Elite Plumbing he was friendly and eager to help and came over within minutes. He figured out where the blockage was and with some work got it cleared in a timely manner, efficiently cleaning up afterwards and administering the paperwork and payment politely. We will call elite again and ask for him!
Sandra D.
01/09/2019 12:00:00 SA
Richard was sent to house to look at our kitchen sink that was backed up. He was very informative on the reason and the pricing of the repair. He walked us through the process and was a pleasure to talk to. Richard was very professional, knowledgeable and very efficient. He resolved the issue with the sink and will be highly recommend to friends and family.
Ron C.
06/11/2019 12:00:00 SA
My kitchen sink was backed up and to complicate the matter I had a water filter that continuously drained the water and wasted and water. I googled search a plumber service and then for some reason I got into Yelp and Elite Plumbing responded through Yelp and quoted me price right away. I set up an appointment the same day within two hours and Richard came. Richard was so straightforward professional he explained to me the works going to be done and the options and possible scenarios and then the work got done within an hour. I was so pleased that it was easy to work with Richard.I was just so sorry that he sweated a lot because it was a hot day and my house was an old house and it took him quite an effort to access the clean out. Thanks Richard. You embody the plumber - strong, skilled, knowledgeable, and professional.
Gerardo M.
02/09/2017 12:00:00 SA
I had an issue with my water heater and Joseph came in and found the problem right away he did an awesome job and now I know who to go to from now on
Mike was professional, efficient and friendly! I messaged Elite plumbing through Yelp and they responded immediately with a price and time estimate. Mike arrived on time and only took 20 minutes to fix my shower/tub drain. For $79, Elite Plumbing is a steal!
Great service from Robert And Elite plumbing!!!
Had a drain issue in my toilet and bathtub I could not plunge or snake myself. Figured i was in need of my main drain being serviced. Called and received fast same day service. Understood the problem right away.. did a camera inspection and went right to work servicing and taking care of my pipe and drain.
Friendly, professional, and prompt. Will be saving their number and recommending! Thank you elite!
Elite Plumbing took care of my family and me. They came in and provide their knowledge with expertise advise while saving me money. The team came in did the repiping and installed Halo 5 water filter and now I am enjoying my home.
Highly recommend them!
I'm so glad I found Elite! I had a issues with our kitchen sink overflowing and water was not going down even after landlord's son tried to fix it. They then sent Richard out. Richard arrived on time, was professional, courteous, and fixed my plumbing issue. He kindly explained everything he was gonna do to keep me in the loop and made sure I understood what he was doing to my sink. He was very patient with me and understood my situation with my tenant/landlord issue and helped me out as much as he could. Their price was very affordable that my landlord agreed to pay for it. I was surprised! Richard even laid down a protective cloth under my sink and onto my kitchen floor so he won't dirty my place - that was a plus! He was very careful with my sink and quick to fix the issue. After snaking the pipes, my sink was clear again! I couldn't have asked for a better plumber than Richard.
Two days later, my laundry was overflowing with water (pipes are connected to the kitchen sink). I called them immediately to let them know what happened so they can fix it. I assumed it was something Richard did that affected the other side. No problem, so I called them back to let them know and Richard came back on his DAY OFF! Turns out it wasn't his fault at all! This was embarrassing for me because I honestly thought it was because Richard did something to affected the laundry but it wasn't. Richard was SOOO incredibly kind to still help me diagnose the issue. Turns out a rat or something bit the laundry machine's plastic water release pipe. I WAS EMBARASSED that Richard had come out for something that wasn't even his fault. He kindly helped me cut off the damaged part and quickly repaired it for me as a courtesy. I was beyond appreciative! I'm not gonna lie, i was on the verge of tears because I was stressed out about the issue and I thought Richard was gonna leave me stranded with a laundry issue, but he didn't! He saved me once again and I'm beyond appreciative! Richard is so kind and compassionate and likes to help others. Don't let the big guys scare ya, he has a heart of gold.
Thank you Richard and Elite for going above and beyond for my son and I. We are forever grateful! Will be using you guys again and make sure we pass on your company info to our friends and family. You've earned yourself a a loyal customer =)
John B.
08/05/2020 12:00:00 SA
I booked an on-site visit and a quote for this Tuesday. They never showed up, and I never got a call explaining why they didn't.
Our bathtub drain was clogged up we found this place on yelp. They responded quick and were available the same day. The price is affordable & the man who did the service was friendly & efficient. We hope we don't need any more repairs anytime soon but at least now we know who to call to fix it.
They were quick to respond on the same day I called. Finished the job swiftly and also very friendly!
It's been a few months and I've been wanting to post this but forgot. Elite plumbing did a great job at my home! I had new floors put in and when the moved my washer& dryer the valves just broke off and I needed these replaced asap! Elite came out within hours, gave me an estimate. I appreciate that they came out so quick, but work had to wait till the next day because they were super busy. I was totally fine with this and the next day, as promised, Richard (the supervisor) showed up to do the work. Richard explained that the plumber that gave me the original estimate was tied up on another job but he didn't want me to be without water, so he came out to do the work. Richard was polite, professional and quick. I will absolutely call Elite for any of my plumbing needs!
Perez J.
08/05/2018 12:00:00 SA
Eli did a great job of installing water filters with a bypass system in our garage, the set up looks very professional. His 31 years of plumbing experience really shows. I hope they send Eli out to our home for any plumbing issues we may have in the future Thanks Eli
Mariana M.
07/08/2020 12:00:00 SA
Outstanding service!! This company responded right away when I sent a message request for service. Not only did they respond promptly, they gave me a very fair quote for a backed up garbage disposal and didn't try to ask for more upon their arrival and assessment. Did I mention they responded SAME DAY within 90 minutes and successfully unclogged our kitchen sink?
TRUE PRO's!!!!!!! Thank you!!
I have to say by far best service ever!
We where have a Memorial Day celebration this Monday in our back yard when our two toilets got backed up :(
Not good! The emergency call was made to Elite Plumbing and in no time Richard showed up, he told me you made the right call and you are in good hand! I'll take care of this issue for you while you host your party. And in no time he had everything back up and running better that before... best call made! Thank you Richard and Elite Plumbing!
2 guys came out today and I explained to him the issue of my sink had been clogged could be a couple of cars my kids through down the drain and that my husband tried a snake already.....long story short he tried the snake went down 15ft stuck then he explained that he would have to replace the p-trap etc labor and materials comes out to $250 so I had to pay him $250 just to replace a damn p-trap when the issue I really called for was a problem in one of the pipe fittings under the house smh He stated his labor to go down the house to fix the issue would be an additional $1,200 something gtfoh!! Bye!
Paul D.
11/09/2020 12:00:00 SA
The service was the best I have experienced with plumbing issues.Richard came out to the house to resolve my slow draining for a bathtub and toilet. He spent hours on the roof to isolate the problem including use of a camera to provide me his suggestions on the best alternatives to fix my sewer issue.
I will surely reach out to Elite and ask that Richard comes out to install a new sewer line soon.
Service man Richard Argott was very knowledgeable and professional. He was at our home for hours to ensure the problem was fixed: Great job Elite Plumbing!
Richard came to my house and replaced my washer machine valve he was very helpful and knowledgeable also he was very efficient and I am glad that I was able to get him to fix the valve.
Tub and upstairs sink was completely clogged for two months. A Plumber from another company came out about a month ago and was unable to fix the problem. Elite plumbing sent Richard out and he was professional and polite, he explained everything to me in detail and fixed the problem I was having with my plumbing. I would highly recommend this company for your plumbing issues. Excellent service provided.
Came out same day and fixed my water heater. Great service and reasonably priced. Would recommend
I had two gas lines capped recently and wanted to have them checked out before drywalling over them. I called Elite to make an appointment, and they sent out Richard the next day. He was knowledgeable and friendly, and checked the two lines for leaks. It was a quick visit and he didn't charge me, and explained the situation clearly. I'd highly recommend Elite, and will definitely be calling them for any future plumbing jobs.
Had my water heater go out on Saturday evening. I called for service. Tech was here within a hour. Pilot wouldn't keep lit. Been having problem for a while with the water heater. Armondo tried to ignite but it was determined that hardware needed to be replaced. Since water heater was 13 years, it was decided to replace water heater. Armondo said they had the same unit (Bradford White) in stock and could be replaced that night. I couldn't believe it would be done same day let alone on Saturday night. He finished around 10pm and everything is great. Would highly recommend Elite Plumbing and Armondo. Thanks again!
Outstanding service from Elite plumbing. Richard was very thorough and detailed. He asked questions and knew the problem right away. He explained what needed to be done and gave me options. He was very professional. I highly recommend this company, very satisfied with their service.
I called elite for a consultation and had Richard come out. Richard was awesome! He took the time to understand the root of the problem and didn't seem rushed or bothered at all with all my questions. He was friendly and explained things as he went, and I didn't feel pressured to do any services with them. He gave me some good tips and I felt like I learned something valuable from the consultation he provided. I'm only giving 4 stars bc I didn't actually have plumbing problems as it turns out (I learned I actually have issues with my attic) So I did not use Elite for services but I wouldn't hesitate giving them a call back to schedule any future plumbing projects. I was able to have a free consultation the same day I called them with my concerns. Overall very professional company.
I'm happy with this company. Cristina updated what time the plumber coming. Richard came and inspect our kitchen faucet. I told him my daughter changed d battery and it's working but d sensor not working,
He's honest to say that only change d battery n that's it. If I can change d faucet call him back. They did not charge me, unlike other company just to see only and charge me. I'm happy. Keep up the good work. Thanks and God Bless.
Alejandro C.
01/12/2023 12:00:00 SA
I had a problem with my garbage disposal this morning. I called Elite Plumbing & Hydro-Jetting in Whittier. They sent over Elijah. Elijah was professional. He called me to let me know he was heading over and answered all my questions when he arrived. When he looked at my Garbage Disposal he determined it was something very simple to fix and was done fixing it in less than a minute. Since it was a simple quick fix he did not charge me. I appreciate Elijah coming out and making the right call not to charge me for a simple fix. This shows me that Elijah is honest and trustworthy. If I ever have another plumbing issue I will be sure to call Elite Plumbing and Hydo-Jetting in Whittier. Thank Again!
My bathroom's bath tub/shower needed a new faucet assembly and shower head. Richard did the job. He did a good job. The job was tricky. Several things could have gone wrong. The old faucet assembly and shower head was barely in good-enough shape to allow the job to be done without too much demolition. With patience and problem-solving skills, Richard got the job done for the regular price. The job could have ended up requiring that tiles on the wall of the shower be removed and replaced. Richard got the job done without having to replace any tiles.
Now I need him to replace the old worn-out and leaking gate valve, which is the main shut-off for the house. My toilet also needs a complete overhaul.
I called for a quote the customer service rep was helpful and pleasant she got someone here within 2 hours of my call. Richard showed up and was able to trouble shoot the problem. Our water heater was no longer operational so he suggested and explained our options. Once we decided to get a new water heater from Elite he called his helper Eli to bring the new water heater. Richard proceeded to explain the next steps in detail. Richard was knowledgeable and friendly. Eli and Richard did an excellent job and I would highly recommend Elite. Thank you to the team at Elite for our hot water and exceptional customer service!
Armando, Paul and Gabrielle were excellent in their professionalism and honesty. Of the the three quotes we received they were in the middle of the pack in terms of cost to install a 4 clean out. We choose them because of Armando's professionalism and helpful attitude. After the clean out was installed he reviewed the cam footage with me and gave me a few options to think about. He didn't push me in any specific direction, but instead gave me the pros and cons of each option. They'll be my team of choice moving forward for any additional work.
I called for the special check in price and was able to get booked immediately. I knew it was a simple fix so it shouldn't be expensive like other places we're charging. I was told that I would get a window between 8am-11am and they would call to let me know when they were sending someone out. I didn't get a call, but luckily someone was home. That's the only reason I'm leaving out a star because myself and my family were taken aback that someone was at the door when we just had woken up. But nevertheless, he was in and out in 5mins. I would still recommend their services to anyone I know.
I wasn't overcharged upon payment, no hidden fees, and it was honest work for honest pay.
I wish I read all reviews before I called this company. I had the same issue as Laura P. I had water back flow in one of our bathrooms. At the beginning Richard quoted couple hundred dollars ( I forgot the exact amount). Once I agreed, very soon he said he needed to do hydro-Jett and price increased to $1100. And after a while, he said there's root in the sewer line and need $3500 to dig up the sewer line and replace part of it. And the next day after the part of sewer line was replaced, he said there's more problem and need dig more and price increased to $8500. Every time he found new problem, he's say if you agree to pay, the previous amount can be included in the new amount, but you must decide right now. So we stopped at $3500. And the next day we had another plumber came to give us a quote. The price was $2000 to fix all the problems. So be aware of Richard's tricks.
Michelle B.
01/12/2017 12:00:00 SA
I had 2 different plumbers come to my house both told me I needed work that wasn't necessary. Joseph came - on time - and fixed the problem at a fraction of what the other two plumbers quoted and have used them since. You will not find a better plumbing company for service and value. I highly recommend them to everybody!!
Thank you Joseph and Richard for rescuing my family's plumbing emergency. God Bless you guys for being fast and friendly and most important kind and professional during our emergency. The two of our the best of all our plumbing experience
This is my first time writing this stuff, but I think Richard is worth the time. He is our man! He arrived before the appointment, which is awesome. He patiently explained the problems to us step by step. He always double checked with us first and tell us about the price before he uses any his equipments. Also, he did a great job cleaning our pipes with no mess in our kitchen. Price is fair and affordable for us.
We would recommended him and his elite team to our family and friends for sure.
We used the sink service to unclog backed up drain in kitchen and Richard was very thorough and very clean. He was very well equipped with enough towels, rags , tools etc. He explained every detail and was very courteous, polite and professional. Oh, he was very prompted also. Over all our experience was a very great one!! We strive gly recommend this business. I would give them a 6. Thank u Richard for a great experience of your service.
Beware. Charged $275.00 for: 1) Did not properly snake a simple sink clog, 2) created a leak that did not exist until they worked on it; and 3) they did not have simple supplies on their truck. After they left, a real plumber came in and did the job in twenty minutes with no mess and a fee three times LESS than these poseurs. I suggest more in depth schooling in the area of plumbing for these guys, if they really want to be in this business and make a go of it. Not recommend. No stars.
Russell N.
08/11/2018 12:00:00 SA
These guys did great work at my house. I called them for what I thought was a simple snake but ended up being a much bigger problem that they diagnosed and fixed.
They tried just about everything to clear my mainline before having to dig in the ground and pull up my wrongly installed system. They were very professional and knowledgeable. I would for sure call these guys again. Thanks elite, you saved the day for us!
Joseph and his crew came out and did a great job. Used their equipment and cleared the clog in a matter of minutes. I was happy with the results. Will call them again if needed.
I cannot say enough good things about this company and my plumber, Richard. I had a clogged kitchen sink on a Saturday and Elite had Richard to my house within an hour. He was so polite and thorough through the whole process. I felt so comfortable and knew I was in good hands- he explained everything he was doing to me and made sure to get my consent before he did anything! Thank you for making this frustrating situation into such an easy fix! We appreciate it!
My sink was leaking and I called this plumbing company they were very professional over the phone and they sent a technician out right away and he arrived in a very timely manner I was already impressed, the tech was really nice and professional and got right to work gave me a reasonable price and fixed my problem quickly with no problem.:) I was so stressed out about my plumbing problem especially because I've heard so many of my friends talk about their bad experiences with plumbers but Elite plumbing and hydro jet made the process of fixing the problem so quick and easy. I highly recommend this company:)
BEST service ever, I needed our kitchen sink unclogged and Joseph and micheal were there in a timely matter! It was quick and for an amazing price!
Picture this:
You've just come home from a long day at work. You just used the toilet and get ready for a shower. You look in the bathtub and what do you see? Brown water.
No one wants to see a bathtub full of brown water.
...that was around 11 pm last night. I contacted Elite Plumbing through Yelp and got a reply within an hour or so. The next morning they called me to set up an appointment and Richard was on-site by 10:00 am. Pretty quick right?
I told Richard my story and he got to work assessing the problem. First, he put on those shoe covers to not get my place dirty. Small detail but it shows how considerate he is. He concluded, and showed me through a camera, that my problem was a classic one: root intrusion. My trees provide shade, they look nice, and add to the world's supply of oxygen. But, they also love my pipes I guess, which is no bueno for me. The universe must maintain a balance.
Also, my place didn't have a sewage cleanout (old house). Richard gave me a fair price, I accepted, and he got to work. By the end of the day, my problem was solved and I had a sewage cleanout. Moral of the story? I don't know but if I have any more plumbing/water issues I know I'm calling these guys. Quality!
My initial issue was low water pressure at my residence. Elite Plumbing responded quickly and arrived at my place the same day to assess my situation (free service). I thought I was going to have to replace my PRV but they said everything was ok (false alarm).
Because of their honest assessment, quick response, and good customer sevice, I decided to ask them for a quote for additional work inside my place. I had a leak from my bathroom that needed fixing. Joe listened and investigated my leak (there was a cost that was applied toward the repair, completely fair price) and provided a quote and schedule for the additional work. It was a very fair price and he seemed honest and trustworthy.
Joe enlisted Richard to fix my leaks. He was timely, friendly, hard working, respectful, polite, cleaned up after himself, wore booty covers inside (I take off my shoes inside my place), and very open and communicative about progress of work.
The one thing to consider is that they go thru a drywall subcontractor. Although the pricing would've been fair, I decided to DYI since the openings werent too large and I wanted to get my hands dirty. A fun weekend activity...and if I changed my mind (and royally messed up) Joe/Richard reassured me that I could call them back.
Overall I was very happy with Elite Plumbing work and would recommend them. Thanks guys!
Lisa H.
03/06/2022 12:00:00 SA
Once again my problem taken care of and Richard did an excellent job. He works clean and made sure he explained everything to me as he continued working.
I truly will be calling Elite Plumbing for every plumbing issue.
Thank you !
Richard came out and took care of hydro jetting my main line and snaking my cast iron pipes. Professional and friendly, simply great. Explained everything that he needed to do. I will definitely use Elite again and will be requesting Richard
We had a leak coming from our bathroom at a really bad time. Joseph was very responsive to us, came out to inspect and gave us an honest estimate and gave us different scenarios on our repair. Good prices and good work. I highly recommend his work.
It toilet and tub flooded on a Friday afternoon and after hours of hope and plunging, we called Elite on Saturday morning and Richard and his assistant arrived a couple hours later. They were very polite and kind, asking before entering any new area of the house and sweeping up before leaving. Our toilet had no easy access so it ended up costing more than we hoped, but my dad assures us that it was still reasonable considering the difficulty of the job. Once they settled on having to remove our toilet, they were quick and efficient in doing so, diagnosing, and fixing the problem. They give the option of paying with check or card, so payment is easy as well. Whenever you have a plumbing emergency (aren't most plumbing issues emergencies?) I recommend giving them a call.
Feels like a bad experience for our family. 5-7 days turned into a three week job filled with mishaps and many days without work. Even the price was too high till it was lowered after work was undercut from work plan and a battle ensued. Not a good way to treat people after demo starts. Seems like Elite had other big money making priorities except us at the time. Never again.
We had an issue with a hose bib in the back yard as it was making a horrible moaning sound. Richard showed up on time and was very professional. Issue was solved within minutes. I'll definitely be using Elite Plumbing for any other plumbing needs. It's so hard to find reliable company these days. I appreciate the great service.
Michael T.
05/11/2021 12:00:00 SA
I had a backup I'm my restroom sink. I was lucky enough to have same day service. Richard was very professional and clean with the work he did. I would definitely contact Elite for any plumbing issues. He also,work a mask.
Blanca M.
01/06/2022 12:00:00 SA
Richard showed up on time, promptly diagnosed the problem, immediately got to work and problem was solved. He was highly professional, knowledgeable and I will call Elite again if we have any future issues.
We had a serious block in our upstairs bathroom. Called several places and Elite were not only the first the respond but sent us approximate cost estimate via text. None of the other services did that. good start.
the technician (Richard) was on time and very courteous and knowledgeable. explained what he had to do before starting the work. Worked very efficiently and was also very helpful in providing information on what factors to consider if we eventually wanted a re piping done.
the clog was cleared and Richard made sure to cleanup after him which is very important to my wife.
In all, a pleasant experience with a professional and we intend to call this service next time we have any plumbing issues.
Been using these guys a few times now. Richard came out and did a great job. I recommend them to my neighbors and they always come thru.
My water heater was not working and Richard came to my house the same day I called and was able to fix the problem. I was so thankful to get such a quick response to my problem. I will definitely recommend them. Thank you
We had an emergency that involved our old sewer line of course on a Sunday at midnight. We found Elite on yelp and they responded quickly to our mini disaster. The next morning they send a wonderful plumber who took time and explained what was happening and what our options were. Great to find a local company in Whittier. Will use them again and great service provided by Richard!
I called on a Saturday evening and they replied INSTANTLY!! Then came and fixed the plumbing with step by step details. Armando and his team were courteous,cleaned up the bathroom amazingly, and finished on time! If you are in need of a plumber ... CALL NOW!
I was very satisfied with my experience with Elite Plumbing. I had my upstairs shower drain leak into the 1st floor ceiling and damaged the drywall. It had just been newly remodeled 6 months ago and I couldn't get a hold of my contractor to come out to fix his own work.
I then called around and Elite Plumbing was the only one that was willing to come the same day to diagnose the problem. They sent Richard who was very friendly and genuinely wanted to help. He noticed that the drain just needed to be screwed tighter to the tub and sealed. So he stayed and fixed it for $69. I even had to leave before he started his work and felt that through the trust built through Yelp reviews, I could trust him to get the job done and safely lock up my house for me when he left. He also advised me to leave the drywall open for a week to make sure the tightening and sealing would hold up through daily showers. It has now been a week and I've verified the drain is no longer leaking.
George G.
02/11/2021 12:00:00 SA
Richard did a great job of resolving the issue after thoroughly investigating what might be other related problem areas. He explained what needed to be done, cross checking and verifying what he/we saw on camera. He was attentive and concerned that the problem be solved! It was.
If you are elderly, female, or don't know how to deal with hustlers then stay away from these guys! Absolute horrible experience. Messaged this company to unclog a bathroom sink. I clearly explained that a snake machine would be needed and there would be easy access under sink. This sink has been clogged before years ago so I know the routine. They quoted me $69 for the job. To make sure I got a good deal, I even sent a quote request to 5 other companies. All of them quoted about the same price of $60-89 for the job. I called to schedule in the morning and later got a call that their plumber was running late. I rescheduled for late afternoon and rep said the earliest would be 5:30-7:30. I even called back to confirm price was $69 and she said yes. When the plumber got there, the first thing he said was how much did they tell you? Then tried to charge us $150 because it was night time even though it was not our fault they couldn't make it until night time! These guys are snakes, there's no standardized pricing, no communication between their homebase, they try to hustle you on the spot. He wasted not only my time but his as-well only to leave an unhappy customer. It would've taken less than 15 minutes with a snake machine. I will be reporting this business to BBB. Total amateurs.
Got a quick response, email and a phone call. Same day within an hour. Richard came promptly, worked with us on a fair price and did great work replacing a faucet and valves. Tested everything three times, cleaned up nicely. Polite and on time, all good. Very happy.
My kitchen sink was backed up and the plumber, Mike, arrived only a couple hours later. He worked quickly and professionally, but was also very friendly and informative. Additionally, the affordable price quote provided via Yelp was honored. I am super happy with the experience! I would recommend them to friends and family.
Muhl E.
11/07/2019 12:00:00 SA
Excellent service. Out of the 4, the were the 1st to respond and send a technician right away. Richard did a very good job repairing our leaking Cooper pipes.
Great service, I've been using elite plumbing for some time now and they always do a great job and are very clean with their work. Good work done at a good price. Joseph and Vincent are very friendly and professional. Thanks guys.
Richard came to my residence to give me a quote regarding some recommended required work another plumbing competitor stated I needed after viewing my main pipe sewage back-up.
After doing his analysis, he suggested a completely different opinion and stated the issue was not as severe. Richard fixed/cleared the pipe with his Hydro system and the problem was fixed immediately.
Because of Richard's honest expertise opinion, he saved me thousands of dollars and didn't try to haggle $$ our of my pocket like his competitors! This was greatly appreciated since X-mas is just around the corner.
Because of employees like Richard, I highly recommend him and this plumbing company!!
If I could give more than 5 stars I would!
Great job!
RR R.
01/12/2020 12:00:00 SA
Richard and his son Richard arrived promptly and took care of my plumbing problem. They were professional and explained everything I needed to know. Thank you!
Richard from Elite plumbing was very helpful. He provided excellent service and clearly explained why we had the plumbing problem and offer a solution so that our sewer would not give us problems in the future. Highly recommend Elite plumbing. The pricing is reasonable.
Cynthia H.
12/04/2021 12:00:00 SA
I never write reviews but I had to get on here and say that Richard was great. He came during the time stated, gave me a reasonable quote, and was really professional. This was an urgent situation and it was resolved fast! Thanks Elite!
All our drains were overflowing and blocked up and within an hour everything was up and running. He did a hydrojet and sewer camera for a great price. All this happened on Christmas Day to! Joseph was great!
Very friendly and professional, with a down to earth vibe! Tech Richard is skilled and permformed an excellent job,, he hydro-jetted kitchen drain, fixed a leak near the main and 'd the bathroom, all is well again.. Thank goodness! Highly recommend.
Roger L.
03/01/2019 12:00:00 SA
Richard A was an incredible help for our plumbing hell we were going through. I was trying to unclog my toilet for 3 straight days and I couldn't do it myself. I then gave Elite Plumbing a call and they sent Richard. He knew exactly what he was doing and got my toilet working perfectly. Thank you Richard! I will definitely recommend this business to anyone that asks me for a plumber.
brkily s.
07/12/2014 12:00:00 SA
I have big issues with tree roots (I love trees!) and need a friendly and accomodating plumber on speed-dial. That plumber is Joseph (and his brother) at Elite Hydrojet. They are cheerful, fast, thorough, trustwothy, and the price is right! Don't hesitate to use them!
Technician Richard came out to for a suspected gas leak on my Takagi tankless water heater. He did a walkthrough with a sniffer and contacted the manufacturer and determined that the system is working properly. Richard was courteous, professional, and he also gave me a few pointers on how to prolong the life of the unit. Thank you Elite Plumbing & Hydro-Jetting!
Laura M.
08/02/2019 12:00:00 SA
Richard came out and did an exceptional job. He was very courteous and knowledgeable. Our plumbing system has had problems for years and every time we would call a plumber they tried to convince us that our whole house needed to be repiped. Instead we had our pipes Hydro-Jetted and our plumbing is working great.
I was extremely happy with the service provided. Richard came out as we had a backup in the plumbing he was knowledgeable and walked me thur all the steps and he took his time and fixed the blockage by snaking and hydro jetting. He even showed me the fix with a camera afterwards. Thanks for the great work I will definitely use them again if needed.
Lee N.
02/12/2019 12:00:00 SA
I saw water came out of my cabinet under my kitchen sink.. yeah I got a leaking pipe.
Yelped several plumbers and Elite responded with same day trip and free estimate.
Richard showed up, polite and skillful, immediately pinpointed the problem and gave a very fair price quote.
One hour later, leaks are gone and Richard said Elite wants to build customer relationships and we can feel free to call anytime if any problems arise.
Now THAT's FIVE STARS!!
Jdj R.
07/04/2019 12:00:00 SA
They get two stars for promptness of answering and same day service, but honestly the service was Bad. For starts, the price I got on the estimate was less than what I was charged. Second, they charge you even when they do not resolve the issue (this case).
They stopped by within 3 hours of calling for service, I had a clogged sink and tried to fix myself before calling for service. They came up on Yelp as near me so I took a chance. The service guy tried to unclog with the snake but was unable to do so. He proceed to go on the roof to try to put the camera through the vent and then said camera did not fit on the vent.
The diagnosis was a joke... $4,500 to fix, and he had to break the kitchen floor as he claimed there was no clean out visible.
Then the $69 per service that was $79 when the service guy arrived was all of the sudden $125!!!
I declined to pay $125 - which I was told it was because of the camera device - which as a reminder, he was unable to do, but still wanted to charge. It cost me $79 for literally 15min with the Sink as clogged as before.
After I declined the suggested $4,500 service, I was able to fix myself thanks to a friend suggestion to use the snake through the air vent on the roof. Problem solved, cost me $0 vs the $4,500 I was told
It would cost.
I submitted a request for a plumbing request through Yelp. Elite plumbing responded with in 30 mins and we able to come the next day. They came during the time frame they said they would be there. They explained the problem and were able to do the work the same day. They were reasonably priced for the work and did they work in a fair about of time. The reason I didn't give them 5 stars is because they didn't completely clean up after themselves.
Suejung S.
08/09/2018 12:00:00 SA
Great customer service! Unclogged our sink and arrived on time. Everything went smoothly and they even let us use the yelp check in. Thank you Elite plumbing for the great service! I would definitely recommend them for any plumbing issues you might have! They get the job done and for a reasonable price!
Wes R.
01/05/2019 12:00:00 SA
Richard just finished install of main line clean clean out. Ran the hydro line and then took time to show on camera that all the roots and blockage was clear. Professional service with good customer attitude. Fair price for all the work done. Would highly recommend for anyone with plumbing issues. Paul was friendly and professional as well.
The crew for the hydro-jet assisted and worked quickly. Thanks for everything. Momma is now happy........
Great service, came in on short notice to clear out my bathtub on the 2nd floor. Quick service, would use them again in the future
If you're going to have a minimum service charge fee, you should be upfront with it. We were charged $125 for a 5 minute service.
Whenever we've had other professionals come out that have a minimum charge, they told us before finalizing the appointment (usually $60-90).
Elite came to the house, didn't use a single tool, and 5 minutes later $125 CHARGED.
It's too much especially when you consider that they advertise $59 for a drain cleanout. How are you going to charge $125 to light a water heater when you charge $59 to cleanout a drain which takes more time and tools?
Showed up on a Sunday to help out with a last minute plumbing situation. Very responsive.
Annie L.
06/11/2019 12:00:00 SA
Armando was great. He came earlier than expected and got the job done quickly. Very friendly and professional. Definitely recommended!
Ralph M.
03/10/2017 12:00:00 SA
Joseph and his crew did a great job on an emergency drain breakage. They had to break concrete and dig up the problem. They worked late and were on time. Two days total. They cleaned up after the job. Definitely will use them again.
phillip p.
03/11/2019 12:00:00 SA
Responded promptly, came at designated time. Solved my toilet issue honestly, quickly, and fair price. Would highly recommend
These guys were great! We've used them twice and both times the person we spoke to on the phone was really nice and professional, they were able to come the same day on short notice and their prices were reasonable.
We just had Richard come help us with our kitchen drain and were very happy. Even though it's a total bummer to have to call a plumber late on a Friday night, Richard made it as pleasant as possible! Quick, reasonable and HONEST.
I was completed satisfied with the service Elite Plumbing gave my husband and I . I messaged them at 11pm on a Friday night and they answered at 7am Saturday came to our house by 9 am . Richard was super friendly and professional. Walked us through the process and pricing . He did all the work within 2 hours . Would most definitely use their services again .
I recommend Elite Plumbing because they're fast and service and they give you a honest quote and they tell you straight out how much it's going to be and what they recommend and I will call them when I need this type of service
Renee R.
07/01/2020 12:00:00 SA
My dad called me last Friday at about 11 a.m. and told me that he had a leak under his kitchen sink. So I started to look for a plumber and after a couple of calls, finally decided on Elite plumbing. They were able to send someone out that day. They gave my dad a 2 hour window (1 to 3) and Richard showed up on time. He looked at the problem and gave options on how to handle it. We chose the one we wanted and by 2:30 that afternoon, we had our kitchen sink back. Very happy with the service. Would definitely recommend.
Donna J.
12/05/2021 12:00:00 SA
Thank you Richard and Elite Plumbing. We had issues with everything draining extremely slow. Come to find out it was a broken sewage pipe. Richard was able to diagnose and repair everything in a timely manner. The job wasn't easy but Richard was professional and made sure everything was working properly. Thank you.
Tom D.
05/04/2021 12:00:00 SA
Rob is the man! Great attitude, fast, fair, and treats people with respect and care. You have a job needs done, no matter how big or small call these guys and ask for Rob. I run a high-end plumbing retail store and will be recommending this group from now on. Well done.
Kobby C.
12/06/2019 12:00:00 SA
Richard came through in the clutch and was very helpful with our plumbing needs. Would use again with no hesitation.
Emailed through Yelp for a quote. Our business AC drain lines were backed up. They came out 2 hours later and gave us a estimate. It was VERY reasonable & had them do the work.
Couple hours later and 3 drains from the roof cleared.
Elias was very nice and quick.
Would recommend.
Sangeeta K.
01/06/2022 12:00:00 SA
Our water heater sprung a leak and soaked my entire garage. These guys, Romero, and Richard, came out the same day, we're very organized, efficient, and understanding, and got it fixed within an hour. They were reasonable when I asked to customize the scope of service and very friendly. I will be using them for my plumbing needs you g forward for SURE.
Have to say Thank you to Joseph and his crew they are very professional
In their work and clean. They came in found the problems so we had to repipe the house and a new water heater thank You aging
Gabriel L.
06/01/2019 12:00:00 SA
Called in for a leaky restroom sink and Richard was at my door earlier than expected! He took GREAT care of my issue as well as explained what the problem was and showed me the problems and walked me through his process. He really made me feel like I was on the same page as him. I highly recommend their services and they were very professional and worked in a timely manner.
Im a repeat customer and we have been using Elite plumbing for repairs around the house and they have been great. Definitely will continue to recommend to family and friends. This time Richard from Elite came out here and check out one of out toilets and a shower and he was fast to find the issue and give me a fair cost to repair both things. Very happy with Richards professionalism and how he was fast to to the work...
Thank you Right for a great job.
Great plumbing service!! This company was on time and professional. The plumber (Joseph) really understood and took the time to explain the reason for my leaking dilemma. I needed a company that would work with my forever busy schedule and also be affordable. This was just the right company, I recommend giving them a try!
The day after I posed my review, the owner reached out to me directly. It took another week or so, but they did eventually right the situation by replacing the parts so the sinks would hold water.
I do want to highlight though, that it required me posting a 1 star review in order to get them to rectify the situation - as it was clear in the communication that the additional work was motivated to encourage me to update my review.
Elite sent Richard to help with a clogged bathroom sink. He was at the house within 2 hours of calling. Unclogged the drain quickly. Made a few suggestions on future possible services without being pushy. Very pleased.
Santiago C.
09/11/2018 12:00:00 SA
If you take the first three letters of Elite you have Eli. He was our plumber. He fixed our drain and the flow is the best it's been in years. He is punctual with great customer service skills. He explained everything to us and was neat with his work and clean up. I will use Elite Plumbing from now on as my previous plumber served our home for 15 years. I will welcome Eli anytime in my home.
Kelly N.
05/11/2019 12:00:00 SA
Richard is awesome, professional, knowledgeable, and patient. He explained everything to us. He ran the hydro line for my kitchen drain and made it work now. And then he took time to show on camera that all the roots and blockage that we should do. Fair price for all the work done. Would highly recommend for anyone with plumbing issues. I am so happy for Richard all work. Thank you, Richard!
Laura P.
02/12/2021 12:00:00 SA
This is an update. A representative from Elite Plumbing reached out to me 6 months after the incident that caused me to post the 1 start review. She assured me that they have a renewed focus on customer service and wanted to make things right with me. I asked for the deposit I had paid to be refunded and they did that, which I very much appreciated.
Spencer L.
06/05/2019 12:00:00 SA
Richard came by and helped diagnose why cold water was not coming in through the washer hook up. He went step by step to try and diagnose the issue. He was friendly, knowledgeable, and walked me every step of the way. He told me what he was thinking about and why he was doing certain things. Great service. Would recommend.
David P.
05/12/2022 12:00:00 SA
Had problems with our dishwasher. Tried Youtubing to see if I can fix it myself to no avail. Found Elite of Yelp and they were the only company that could come within the next few days. The plumber came, explained everything to me, and fixed it dishwasher. The price seemed reasonable too.
I had to get my shower drain and sink unclogged. Some re-piping was needed as well. I was referred by a friend to come to Elite Rooter & Hydro-Jetting for all of my concerns. Well, my friend was right as usual. Fair price and a job well done. Thanks again.
Rae L.
04/04/2019 12:00:00 SA
GREAT plumbing service!!! The plumber (Joseph) was very professional, on time and throughly explained to us what was wrong with our gas leak problem. I recommend you give this company a try.
Jing A.
06/01/2020 12:00:00 SA
Richard showed up on time. He brought show covers and ware face mask. He got job done fast and clean all working area after job is completed. fixed my kitchen sink clog and cleanup the pipe line with hydrojet in couple hours. He is very professional and polite. He explained all very clearly. good job!! Highly recommended..
Mike from Elite Plumbing replaced a water heater for us. Knowledgeable and professional. He did a great job. Would highly recommend.
Armando was very professional and polite. Our toilet was clogged and he unclogged it quickly. We are 100% satisfied. We would highly recommend.
Michael L.
03/07/2020 12:00:00 SA
Prompt response to scheduled time and quick resolution to the clogged system. Richard did a great job and was extremely professional.
Scott B.
05/12/2020 12:00:00 SA
We just were serviced by Lawrence for a clogged bathroom sink. Lawrence not only quoted us fairly but made sure that his work was done professionally going beyond what was expected. We are very happy and will only use Elite from now on!
I was in need of a plumber to install & connect faucet & a few other things. I found Elite Plumbing in Whittier online. I called and a technician was able to come give me an estimate. Ramiro came and saw exactly what needed to be done. I was given an estimate & we agreed to have the work done the next day. It is now 30 min late from my appt , so I called the office. They now told me the price has changed because of the faucet installation. I told them that Ramiro saw & knew what was needed. My price was $375...now went up to $650 but would knock off $150 for their miscommunication. I am very
disappointed with this company and WOULD NOT RECOMMEND to anyone!. I felt they are scamming me. Their own technician came and saw.
Customer service gets a BIG 0.
Jenn V.
09/09/2018 12:00:00 SA
I had a leaking water heater that I was trying to get taken care of as soon as possible and Joseph and his crew were the first ones to come out and take a look at it. I would say I'm relatively inexperienced when it comes to home repairs and they seemed knowledgeable and efficient, so I let them take a look at a few other items that needed repair. In total, they changed out my leaking water heater, attempted to snake my main sewer line, and fixed a leaking sink.
I think they did efficient work, but I personally would not use them again. First, I understand I was in an emergency situation, so the price was the price but it was definitely steep. They also left without turning my water heater pilot on, which I didn't realize until the next day and a call to another plumber. Finally, Joseph assured me the water heater he sold me was from a plumbing supply store and not something you could get from a big box store. I checked the model at a later time and it indicates it is a Lowe's exclusive.
Overall, Joseph and his crew can do efficient and good work for you. You will just have to do your own homework on pricing and be more prepared than me to push back. I like having an honest plumber who's opinions I can trust, so they were just not a good fit for me.
We live in an
old house ( hundred years old ) so we have plumbing problems from time to time. When the toilet was clogged up, we called 'Google' and asked for the 10 best plumbers in Whittier. Elite was one of them, with one of the best prices for unclogging a toilet. Called, and they came out immediately, sending Richard. In the process of clearing out the drain for the toilet, the snake wouldn't go through and it was discovered that one of the original pipes ( clay ) had collapsed and nothing would go through it. Richard and his crew had to cut through concrete in the patio and walkway and then dig down 4 to 5 feet of claylike soil.
And then it rained and rained. Needless to say, when they returned, after first making sure we could use the one toilet in the house, the ditches were full of rain water. This did not deter our Richard and his crew. They kept at it. They had to take out all the concrete through the back gate, with the added challenge of keeping gate closed due to two large tortoises who are 'tuned' into an
open gate and rise up on four wheel drive and 'rush' to an open gate. They did an excellent job in keeping the gate closed. In fact, they even fixed the gate lock so it would close better.
They finished right on time and did an EXCELLENT job in cleaning up after themselves. They had to dig up a lot of our yard and covered up the hole and they put back the grass. Richard even volunteering to come back in a couple of weeks to fill in any holes in yard that needed to be fixed.
We would more then recommend Elite Plumbing and Richard to any body that needed their plumbing issues dealt with. The whole crew was very polite and courteous to both of us, and even when they thought we weren't listening, never used language that would of offended two older ladies.
Joseph and Mike provided their services to help my parents fix their water heater and change out some parts today and they were great. They were really understanding and accommodating while working with my parents and the fact that they don't speak great English. I would definitely recommend them!
Richard was on time, polite, and got the job done. Definitely going to be using this company from now on.
Amanda N.
04/08/2019 12:00:00 SA
Not all heroes wear capes, Elite Plumbing came out for inspection & installed a water heater within the same day. Armando was a great technician & the installment was outstanding from start to finish. The price was affordable, came with labor, removal of the existing water heater & included an 8 year warranty. We have some remaining plumbing projects & will be utilizing them again in the future.
Vanessa M.
09/06/2019 12:00:00 SA
Richard came & got it done! He was nice and explained everything prior to starting. As well as while he was doing the fixing he was explaining what he was doing. It was a cast & easy process as well as gave us a courtesy heads up of stuff that might need fixing in the future. They accept card/cash/check which is nice! Highly recommend our service was a flat rate of $250 for sink repair plus other things I don't know about LOL
Candace R.
09/05/2020 12:00:00 SA
For any or all of your plumbing needs, Richard is the man! Richard just completed a huge project at our home over the weekend which entailed replacing a 50ft. sewer line beneath my property. I'd describe him as professional, friendly, fair, efficient, thorough, honest, experienced and knowledgeable! His assistant, Johnny worked tirelessly for hours in the summer heat digging an 8-9ft. deep hole in my yard to reach the damaged sewer pipe which was full of roots and sludge. Johnny did this all with a smile, great attitude and work ethic! I really appreciate the hard work that Richard and his crew put in and found all of them to be enjoyable. Thank you so much! I will definitely be referring Elite Plumbing to friends and family!
We are so incredibly happy with Elite Plumbing. This morning our bathroom began to flood. I was panicking trying to keep the water in the bathroom and out of the hall way. The water coming from the base of the toilet was like a fountain. I called Elite and they were here within 30min. I cannot express how much we appreciate their promptness. Mike was awesome. He had a great idea of what was wrong. He addressed the problem and removed the clog. The price was extremely reasonable. I am so relieved. Mike helped us out in a very stressful situation. Our family has already been going through many difficult trials lately. We did not need this but Elite Plumbing fixed it fast. Thank you so much for helping us out this morning! Super satisfied customer!
Victoria N.
11/05/2020 12:00:00 SA
I needed a water heater replacement and Yelp was the first place I looked for a recommended plumber. They arrived within 2 hours for an estimate and were able to do the job the same day. Richard was friendly, knowledgeable and most importantly honest. You can tell he takes pride in his work. The old heater was hauled away and the area cleaned up without a trace of debris left behind. I would recommend this company if anyone was ever in need of their plumbing services.
Simply the best.
Get it done right the very first time with Elite, done and done.
Joe's team has helped me out with quick and complicated projects for the past 5years at two properties. I can't recommend the team enough.
My garbage disposal stopped working. Joseph came to fix it. He unjammed it and didnt charge me. Thank you for the great service and professionalism! Will def call them for any future plumbing problems.
Jason R.
06/10/2020 12:00:00 SA
Special thank you to Richard with Elite Plumbing & Hydro-Jetting. I appreciate you providing excellence service to my client Paul Kazim. Having an honest and reliable plumber like yourself that I can count on is a huge asset to my business. I will be referring Richard to my buyer and seller clients moving forward. I highly recommend you do the same!
This is long overdue, Richie came out and really did a great and thorough job and it was a difficult (at least to me ) one. Richie moved the sink plumbing had to get access from the outside, had to remove some siding, he put it back on and it was a neat job. Also put down a tarp as to not get the floor dirty.
I highly recommend using this company!!
Thanks again!!
I'm long overdue for a review, but was overall satisfied with Elite Plumbing. Armando and his team were absolutely fantastic. The only reason I give four stars instead of five is price, but to be fair I have no point of reference for how much it could have cost with other companies, and they worked with me on the initial quote to a number that fit within our available budget. The complete drain line replacement in slab was messy, but work was completed on time and we were kept informed each step of the way. It was a bigger job than the initial blocked drain we called them for, but everything appears to be working great so far.
Elite plumbing was awesome. I had requested a quote around 1:15pm and Elite responded that they would be here between 2-4pm. Richard from Elite showed up at 145pm, and not only gave me a quote but actually completed the job within an hour. Richard was very professional and very thorough. Couldn't ask for anything more.. No more leaky faucet!!
Gene Y.
12/06/2022 12:00:00 SA
Elite plumbing responded to an emergency call after 9pm tonight.
Richard was the tech that resolved the issue. He properly assessed the situation and performed his work efficiently.
The service wasn't cheap, but I wasn't expecting a good deal as it was an emergency call. Honestly, I could have done the work myself, but in this case, I paid for the convenience and speed. The issue was located in a tenant occupied rental across town, it was an active leak and the valve to the leaking line was stuck.
I was thankful Elite had a real human answer my call at this hour and were able to send someone out.
I'd use them again if I'm in another bind.
Brandon B.
12/07/2018 12:00:00 SA
Quick response to my original inquiry, Armando coordinated with me and arrived on time, completed exactly what needed to be done, and acted in a professional and quick manner. Will contact Elite in the future as need arises.
Excellent service. Staff as friendly and the service is top notch l! Oscar was very professional and skillful! I would recommend this company to my friends and colleagues!
Called Elite plumbing because I had a emergency need. A water valve was leaking under my sink. They came out that night to access the situation and realized they can wait on it and fix it the next day, which they did. The following day, they arrived at the time they mentioned. They were quick and did the job well. I was glad to support a local business as well.
Erin S.
06/02/2022 12:00:00 SA
We've used Elite twice and they did a great job and were very fast. Today Richard came and fixed our leaky toilet problem. He was polite and wore a mask, did clean work and fixed the problem at a reasonable price waaay cheaper than our old plumber. Richard made sure to quote us the price before doing anything. Thank you!
Kevin N.
09/09/2019 12:00:00 SA
Great experience with Elite Plumbing. Richard was very helpful and informative about the issues with shower drain. Very quick and professional service and the owner even gave me a discount because they weren't able to come a couple days earlier. That's customer service! I would highly recommend and will use Elite for any other plumbing issues I may have.
Kellie M.
06/11/2019 12:00:00 SA
I needed my kitchen faucet replaced and my garbage disposal checked out. I like using the ask for quotes feature on Yelp! so I used it to get a few quotes for the work. I got quotes from two companies and Elite (the first company to reply) said they would send a technician to my home to give me a free quote. I like that kind of service. If the technician comes to my house, they can be assured to give me an accurate quote and I can meet them face-to-face.
Richard was our technician and he started his visit off perfect! He showed up at our front door with shoes covers in hand! Thanks for respecting our home! Richard is polite and took time to listen to all of my repair requests.
He quoted a very competitive price to replace my faucet - I purchased the faucet on Amazon. He checked and tested the garbage disposal. He worked quickly and covered my slate floor with a padded throw. He cleaned up after finishing the work and triple checked to make sure all the work was satisfactory.
Excellent work! I will call him for our next projects.
Started as a DIY project but it was complicated and ended up needing a plumber. Yelp'd plumbers and this place was available to send someone within 2 hours. Richard came to the rescue. The project was to replace a shower head valve, easy peasy, right? Nope. It was complicated and took some time but Richard was able to fix the problem. So happy they were open, could send someone quick and fix the problem. Thanks to Richard and Elite Plumbing!!!
After reading the favorable reviews here on Yelp I called Elite Plumbing because I suspected that I had roots!
After his inspection, I asked for proof of these roots like an x marking the spot or some photos and he refused to do this for their original quote! Their technician wanted to add $100 to the quote because I was using another plumber to remedy the root problem! This should have all been explained at the time I was given the quote not afterwards when I was expecting another amount! The good news is that they didn't charge me anything for the inspection with no proof!
Now they are calling and threatening to put a lien on my property because I wouldn't pay an additional amount to see the video of the roots! They want me to pay $250 for their worker to tell me that he saw roots but give me no proof unless I pay $350!
I've tried a ton of different plumbers over the years and never found one worthy of using a second time. Elite Plumbing was AMAZING and will be my go-to plumber from now on! Richard went above and beyond for us and I I am forever thankful! He got us our new water heater up and running the same day and did an amazing job. He ran into a few problems along the way with our pipes (our house is older than the hills) and he still finished the project same day where any other plumbers I guarantee would've just called it a day and came back another day. Thank you Richard!
Thank you Elite plumbing for coming to my house on a Sunday morning an hour after I messaged you guys. The plumber was very nice & attentive. Elite plumbing is my new plumbing company to call for any plumbing issues.
Richard was the service tech who fixed my problem. Although it was not a big issue, Richard explained what may have caused the leak. He made sure everything was in proper working order. I appreciate Richard professionalism and would recommend him to anyone who needs a plumber. Thank you!
Danielle H.
02/02/2019 12:00:00 SA
Called Elite at 10AM and was told that a technician would be out within 2 hours. Richard arrived just before noon and was done within an hour. He patiently answered all of my questions and was even considerate enough to wear booties over his shoes in our home. He replaced the wax seal under toilet and then used caulk to finish the job. Our toilet looks as good as new! Thank you Elite and Richard !
We had garbage disposal and sink issues. Joseph quickly identified the main problems and fixed them in a reasonable amount of time at a very reasonable cost. I don't trust many auto mechanics or plumbers. You usually feel like they're trying to make up problems or trying to suck more money out of you. I never felt that with Joseph. He's got my business going forward. Now, can anyone help me find a trustworthy auto mechanic?
Excellent service and very friendly and professional. Robert fixed my jacuzzi tub. The motor was not working and he knew exactly what was the problem and fixed it in less than an hour. Highly recommend and will use again.
Richard came in and knocked out our clogged kitchen/laundry room, We did the hydro jet service and he did it with only a slight mess that was cleaned up in a minute and he threw out the gunk as he went ,after he was done we inspected the clogged pipe with a camera and saw that it was 100% clean and clear!Very happy with the service we will be calling again when we need service.
Rosalind H.
02/10/2022 12:00:00 SA
I had concerns about my old under slab sewer lines. I wanted a camera inspection to see the pipe's condition, and to have the pipe sprayed with epoxy coating to prevent decay. Mike explained the process and coordinated the team. They had Eli descale the build up inside the pipe which revealed 3 holes. Eli patched the holes, and spray coated the epoxy. He then uncovered holes under the kitchen wall, which could not be patched and had to be replaced. By digging under the wall, Mike saved my kitchen. Greg came last to patch my concrete walkway once the giant hole was filled in. He matched the color and pattern texture. All the personnel were pleasant, knowledgeable and very neat.
Thank you to Richard at Elite Plumbing for the prompt and professional service, I had a Leak this morning and now repaired within a couple hours will definitely use your services in the future.
Enrique C.
01/07/2023 12:00:00 SA
This company they do a job they charge me too much for a water heater installation and works
Huge thanks to Elite for taking care of my plumbing issue! I called them yesterday right when they answered and they were able to send someone immediately at no extra charge. They assessed my issue and were able to take care of the problem in the same day. These guys were hard and long hours to help get my plumbing back in order. It didn't look like easy work and they completed it thoroughly. No extra fees or cost, just pure honesty and hard work displayed from this company! Thank you!!
Tony C.
05/03/2022 12:00:00 SA
We had a major pipe leakage, Greg was the first to show up same day. Him and his crew came over the next day a did a complete repiping job on our house. I can't say enough about what a prompt and professional job his crew did. Dare I say the epitome of efficiency. The price was very fair also. They are our go to plumbers from now on.
Julie S.
12/05/2019 12:00:00 SA
Great service!! Had landscape drains flooding to where water was coming in my house. Called Elite Plumbing, Pete called me back, and I explained what was going on. He suggested the only thing that would work for my situation was the hydro jet, and I could see why. He sent Jesus & Ralph who cleared everything in less than an hour IN THE RAIN. Then Pete called me the next morning and told me how to maintain the drains correctly. Definitely recommend Pete and his crew for any plumbing needs. With more rain on the way Elite Plumbing saved the day!!! Thank you!!!
Called Elite Plumbing to fix a broken pipe in my front yard. Explain the need to have somebody right away as my water was turned off. Richard from Elite plumbing came to my home within 15 mins and took care of the situation. Definitely recommend as the go to.
Richard did an awesome job repairing my toilet. He was very knowledgeable about what needed to be done to correct the issue we were having. It was done quick and painless. Thanks again Richard!
This plumber was on time. He fixed the problem very fast and explained to me in detail what the situation was so I could fully understand the problem. Thanks a lot. You guys are the best!
Excellent service and on point. I had a bathtub cleanup done, and additionally I received a fair estimate for an upgrade that I need to get done on my kitchen sink plumbing.
I would recommend this company to anyone that is looking for a good, friendly and reliable plumbing service
They just left my house. Richard was great. They cleaned up and explained everything thoroughly. I 100% recommend them!
Thank you Richard for coming to the rescue. I emailed Elite Plumbing for a quote, and Richard was at my house within the hour. Professional and knowledgeable of what he's doing. He took care of my toilet issues right away. Lorraine at the office was also very friendly when I called. Great customer service which is hard to find. Thanks guys!
I want to echo some of these other reviewers on here-- Richard of Elite is a great professional and does excellent work.
We just moved to Whittier and this old house needs some quick repairs. We had an issue with hose bibs in both the front and back of the house and no idea how long these two had been leaking which was really saturating the bottom of the house. The two had been soldered on and had to be replaced but not having the right tools to do it, I decided to call a plumber.
I had passed by Elite while biking close to DT Whittier and thought they would be great since it was last minute and a (Saturday) weekend. I called them and shortly thereafter, Elite showed up. Richard also looked at few more issues that we have under the house (e.g connecting the ice machine and water line to the fridge) and was generally very helpful with a number of questions and suggestions.
We are going to be doing some future repairs to the house and plan to do some renovations. I am going to reach out to Elite for estimates.
Hope this helps you!
Monica R.
06/05/2021 12:00:00 SA
Mike promptly came to my house today to replace three angle valves under my sink. He was very professional and knowledgeable. He knew how to troubleshoot any issues he encountered. I was very impressed with the finished product. The cost was reasonable. I recommend you call Elite Plumbing & Hydro~Jetting for all your plumbing needs.
I called Elite Plumbing and I spoke with Jessica who was very professional and asked my concern and she immediately called the plumber Armando for an estimate and she got back to me real quick and I agreed with the estimate. Armando came to my house on ETA and he and his buddy look at it and gave me a very good price replacing my water heater hose supply line. They finished the job in just a few minutes. Now we have hot water running again. I highly recommend Elite Plumbing especially Armando and his buddy. Thanks Elite Plumbing!
This was the only company that gave me a great quote for my clogged bathtub and with in the hour the had come in and fixed our clog. We tried getting quotes from other rooter companies but they where to expensive and they wouldn't be able to come the same day much less with in the hour. I highly recommend them. Thank you Richard for your professional work.
Vince T.
06/01/2021 12:00:00 SA
My water bill suddenly went up so much, so I called Elite. Richard arrived within two hours and checked everywhere for leaks. He thought the toilet was leaking in a slow rate and he fixed it professionally. He also made sure didn't leave a mess. My water bill went back to normal and I'm very happy about it.
Veronica L.
08/10/2023 12:00:00 SA
They charged $4000.00 for clearing a outside drainage and the job lasted two weeks, they even offered financing. They promised to return and help if any problems. After two weeks the sewage was backing into the tub and they refused to help.. the finance company they referred us to was apologetic and appalled but could not help. We had to find another honest reputable plumber to do the job correctly. Also at the time they are using someone else's license. Not their own. Elijah refused to back up his promise after only two weeks and $4000.00
Thanks Armando and crew for completing the drain system replacement in one day. You all did an awesome job!
Yaro S.
04/10/2021 12:00:00 SA
Super prompt, courteous and professional service from Richard; every time. Very fair price for the experience and quality of work. Always leaves work area clean. Definitely recommend. Cheers.
Citlalic R.
01/04/2023 12:00:00 SA
Our kitchen sink was backed up so I called the company today, very friendly and courteous, even gave me an appointment the same day! Richard was great and professional. He knew what he was doing and fixed the problem promptly. He provided the best customer service. I absolutely recommend using this company!
Elite plumbing came by to evaluate replacing our gas valve for the dryer. Were able to quickly replace it that same day.
Joseph did a great job on fixing my garbage disposal & toilet. He was professional and the job was well done.
I absolutely recommend Elite Plumbing & Hydro - Jetting !!! Very professional, Richard was here on time and figured out the problem and hydro - Jetted the line. The kitchen sink now drains perfectly and faster then before, No more slow sink!!! There was no mess left behind, I definitely recommend this company. I can't forget the great price !!! I use to work for a plumbing company trust me when I say they have great prices and great customer service!!! If I ever need a plumber for any reason I will definitely be call them again!!!
I just wanted to thank Mike 003, Elite's tech for his excellent customer service and thorough inspection of our drain lines on July 27, '20. The amount of time he took to check things out, including running a camera throughout all the pipes & vents, to make sure that our lines are clear and safe was amazing. Elite Plumbing is one of the best investments we made to insure we have safe drains & vent lines.
Again, thank you Mike for your extraordinary professionalism.
Toscano S.
08/10/2023 12:00:00 SA
Our a shower and plumbing was not working so we called Elite plumbing they responded back right away, Richard came that same day and was very professional and respectful, he got the job done quick
Brian H.
08/10/2017 12:00:00 SA
Elite was referred my way by my regular plumber for hydrojetting a sewer line. However, Joseph was very unconscientious as to returning calls to myself, my real estate broker or the referring plumber to follow-up on his work. He failed to appear on a scheduled second appointment without the basic courtesy of a notification. I do not run my business this way and treat customers in this fashion.
***Consumer Beware***
RIP off. Owner Joseph has no business or customer service skills. Empty promises. Was told nurmorous times I would be called back or someone would be by. No call no show for days. Calling BBB. To top off job not done right. BEWARE!!
There's nothing worse than taking a cold shower, but thanks to Richard, the water heater is working again. I'm a novice when it comes to these things, so I called my landlord and within an hour, Richard was here to investigate the problem. Luckily, no major work had to be done, but he was so professional in showing me how to light the pilot light if it goes out on the water heater again. This great service on a Saturday morning too. Looking forward to to a hot shower. Thanks guys!
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