Fabulous plumbers, Erik & Elias came to my rescue a few hours after I called, rushing from a job in Lake Elsinore. I had been tagged by the gas company when I called to ask them to re-light my pilot light. They refused and said I had a loose vent that would be causing the air to backfire and leak into my garage. Until I got it fixed, they would not be responsible for re-lighting the pilot light, leaving me without hot water and no warning.
The next morning, Erik & Elias came, assessed the problem, as I had been thinking I was due for a new water heater costing at least $1,600. Erik assured me it looked great, and went to Home Depot where they purchased vent material re-lighted my pilot light, even allowed me to make a video showing me how to do it next time it goes out, and I was in good shape. Erik told me anymore problems with this, he would come back to take care of it.
They were kind, neat and incredibly punctual. Thank you guys!!!
