Web Analytics
Home > California > Irvine > Plumbing Service
Done-Rite Plumbing And Rooter

Done-Rite Plumbing And Rooter

Plumbing Service
Irvine CA
Call Us Now

Description

35+ Years of experience, guaranteed it will be Done-Rite! As an owner/operated company, we specialize in providing our customers with a one-on-one, friendly, reliable, prompt and trustworthy service at a reasonable rate. I am so confident in the quality of my services, everything we do carries a personal written warranty. At Done Rite Plumbing we look forward to providing you with an outstanding experience and quality you can count on. Our services include: drain cleaning, hydro jetting, camera inspections, electronic leak location, plumbing fixture installs, re pipes, water heater installs and repair (including tankless water heaters), and whole home water filtration systems as well as many other services. If water goes through it, we can do it.

HISTORY

Established in 2014.
As the Owner/Operator, I started Done Rite Plumbing to fill a need I saw as I worked for many of the big companies. I watched as many people around me were more motivated by high commission pay then forming long lasting relationships with their customers. My goal is to provide my customers with years of quality service rather than high pressure sales and taking advantage of people in desperate situations. From clearing drains and installing faucets to whole home re pipes and major drain repair. I have been in the plumbing industry for over 15 years I look forward to creating a reputable future for my company.

ABOUT BUSINESS OWNER

At the age of 16 I started working for the Family construction business on my summer vacations. I quickly learned I had an aptitude for plumbing. After several years the economy fell and work went with it. I was faced with a tough decision, choose a new career and leave what I liked doing or find another way. Through a lot of prayer I was guided to start working in service plumbing. I found satisfaction in helping people who were in difficult situations. After a while I grew tired of the high pressure sales environment and price gouging that are so prevalent in this industry. So I founded Done Rite Plumbing to give my customers a quality, low pressure experience, at a reasonable price. I look forward to creating a life long relationship with you.

Reviews

Linda M.
Linda M.
9/16/2020
I always get a little anxious when I have to have something fixed in my home.  My kitchen faucet had been running slow for months.  I finally looked for plumber recommendations on social media and was pointed to Done-Rite.  I am so happy I found them.  I set up an appointment and was kept up-to-date on everything by e-mail and text.  Austin arrived on time, looked at the problem and gave me options on how to proceed.  He even looked up my current faucet to see if it was still under warranty.  I ended up with a new faucet with a life-time warranty that works great.  Austin had it installed in less than an hour.  Done-Rite is now my go-to plumbing company.
Alfred G.
Alfred G.
6/24/2021
I had a leak in my control valve on my water heater, and the manufacturer had me call some other plumbing agency, who (after several days of calling) could not get to me for two weeks.  I called Done Rite and was IMMEDIATELY connected to someone who got a technician out  THE NEXT DAY.  The technician (Christian Haack) was EARLY, quickly diagnosed the problem, and when the manufacturer started giving him the runaround he went to the mat for me to make sure I got the part I needed SAME DAY.  He did the repair and was quick, professional, friendly, and left my house as clean as it was before he started working.  By noon I had hot water in my house again, and the rate was very reasonable!  I HIGHLY recommend Done Rite for all your plumbing needs!
Eric T.
Eric T.
6/23/2023
I'm very impressed with professionalism of the Done-Rite crew! Danny and Mo first came to diagnose a potential slab leak in the backyard of my townhouse in La Habra. The outdoor pipe sounded like it was running when all the valves were shut and the water heater kept running for a week.

They came with the right tools to find the leak which was indeed a slab leak of the cold water line. Danny made the right call to change both the cold and hot water lines because they were of the same age. After I gave the OK for the work, a second truck came with Victor and Jon.

The whole crew worked efficiently together: jackhammering, replacing the pipes with pex, shoveling the dirt back, and finally pouring cement over the dirt. They left the place as clean as before, all completed within half a work day. I truly appreciate their efficiency, top notch customer service, and excellent attitude. I certainly recommend!
Steven B.
Steven B.
12/29/2016
Dave came when he said he would and had my clogged drain fixed within minutes. Super friendly, prompt, and knows what he's doing. I would have no problem recommending him to a friend.
Aries M.
Aries M.
06/02/2020 12:00:00 SA
My grandmother had her water heater serviced by Danny V. He was super prompt, communicated very well, and did amazing job at getting it back into working order fast. I would definitely recommend anyone looking for an amazing plumber to call and ask for Danny V. Their services were so appreciated and we will defiantly call them back in the future and ask fo Danny V specifically.
Christine S.
Christine S.
9/17/2021
We used Done-Rite for the first time to unclog two sinks which refused to drain no matter what we tried. Robbie and his trainee arrived early, very personable and professional. Everything was explained throughly (policies, fees, work to be done). The job was successfully completed, and they explained everything they did. They also cleaned the whole area they worked in and left it spotless. After I paid what we felt was a fair price, and signed a digital invoice, I soon received an email with a copy of the invoice including photos of the work done. I definitely will call them the next time we need a plumber.
Micheal B.
Micheal B.
05/06/2017 12:00:00 SA
Chris is the best! Excellent hardworking guys who get the job done right the first time! The only team I'll ever use, I highly recommend you give them a call for any plumbing issues your having.  Will answer all your questions and leave you feeling completely confident in a job well done!
John P.
John P.
5/15/2018
Very happy with the service.  Fixed my water line to my fridge quick and easy.  Would use again!
Amanda S.
Amanda S.
8/23/2023
We noticed our water heater was leaking late Saturday afternoon. They were able to come out and replace our water heater the same day and were more affordable than our regular plumber who could not come out until Monday afternoon. Great experience. Looks like we found a new plumbing company!
Brian M.
Brian M.
7/29/2022
We detected a foul smell from under a house and realized we had a leak under the house.  We called Done-Rite and they sent Christian right away to take a look.  Tiffany who scheduled the service checked in with us several times to ensure all was working out well.  Christian and Eric were able to quickly fix the busted drain pipe quickly and went out of their way to ensure we were taken care off.  He also helped us out by getting us connected to a great Restoration company to help us get rid of all gross stuff under the house.

Hopefully I don't have to call them soon for anything else, but when the time comes, they will be the ones I call.
Andrea R.
Andrea R.
07/07/2016 12:00:00 SA
Was promptly on time.  Polite.  Fairly priced.  Cleaned all the drains and I highly recommend for future service.
stephanie s.
stephanie s.
8/28/2018
Robbie was awesome. Very polite, courteous, knew what he was talking about. Pricing very reasonable. Will use again and recommend to others. Very pleased.
Carol J.
Carol J.
5/13/2017
Had Done Rite come out for a second project since I was so happy with the first time they came out. This time around they made washer and dryer hookups for a laundry space outside. Just like their first visit, they were super friendly, showed up on time, worked really hard and didn't waste any time. These guys are really dependable and easy to work with. I will continue to use them as the needs arise. They even went above and beyond the expected work, because Dave noticed two of my existing pipes were not properly attached to the wall and weren't to code. He happily fixed that issue without making a big deal about the added time or parts. If you want a plumber that will see issues and help you fix them, these are the guys for you. They do things the right way. And they are pleasent while they do it.
Amy S.
Amy S.
11/21/2021
Five stars. We had our sink faucet replaced by Christian.
He was very friendly and knowledgeable.  
Provided excellent  service   I received  updates bay text when the plumber was on his way, arrived, and job complet.
Joe P.
Joe P.
06/02/2022 12:00:00 SA
Found this review in my drafts, it's been like 5 years. This guy's great and he did solid work. He's coming out of more than one occasion to help me clear clogs.
Dan C.
Dan C.
12/12/2017 12:00:00 SA
Asked for a quote.  Got a real short response that was basically saying it depends on the make of your toilet.  So I sent him the make of my toilet and he stopped responding.  Obviously doesn't care about the small customers/jobs.  No customer service = no customer. It was unfair to give them 1 star since I never got a chance to use their service.
Jason S.
Jason S.
12/03/2017 12:00:00 SA
Excellent.  I called yesterday afternoon and they sent someone right out.  Richard Reed got the leak in our garage fixed in no time.  He was polite and explained everything he was doing, and the pricing was very reasonable and up front.  These guys will be our new plumbers.
Darren S.
Darren S.
12/06/2020 12:00:00 SA
And this guy and had it his staff have sent me vulgar responses in regards to my review.  I would stay away
Kim S.
Kim S.
03/08/2017 12:00:00 SA
Chris did a great job!  He is efficient and very knowledgeable.  Also, very transparent with pricing.  Will definitely use them again but hopefully not to have too!
Tom A.
Tom A.
10/15/2015
Blocked backyard drains are tough due to the surprise dogleg turns, Tees and dead ends. Dave proposed we use the jetter due to the combo of mud, roots and gravel built up over 40+ years. Two hours of non-stop jetting thru all available drains plus one Tee he dug up solved the problem!  He showed up on time, charged what we agreed to and was extremely competent.  Friendly, on time and competent = outstanding!
Jesse P.
Jesse P.
6/23/2020
Found Done Rite on Yelp. Austin Poirier was a total pro, courteous, and went the extra mile. Thank you Done Rite. My job was done rite.
krystin k.
krystin k.
12/05/2017 12:00:00 SA
On a Sunday afternoon, when I saw water seeping up through the carpet in my floors, I had that sinking feeling that it was a slab leak. I called Cleveland Plumbing, who I have used in the past, and they were going to charge me over $800 to come out on a weekend and tried to scare me into doing it by telling me they didn't know when else this week they would get to me. That's when I called Done-Rite. The same job was quoted at $250. They came the next day, ruled out a slab leak, diagnosed the real issue and only charged me $79 for a service call. Thanks, Richard!
Dan D.
Dan D.
1/14/2019
After 3 load bangs on a Friday night I found my water heater had stop working.  After checking reviews and reading Done-Rites owners message I decided to call first thing Saturday morning.  I got a prompt call back and I learned they were booked out until at least Tuesday or Wednesday.  Obviously that wasn't going to work but it wasn't long after we hung up when the friendly woman from Done-Rite called back (sorry I didn't catch your name) and said they had an opening between 4-6 that same day.  I was told Robbie would be coming out.  Done-Rite has excellent communication via text, phone and email.  Robbie contacted me and arrived around 3:30pm.  Robbie was quickly able to re-light my pilot when boom, small explosion again and the smell of burning.  This was something Robbie had not experienced before.  Rather than writing up a replacement quote right off the bat he did some quick research and found out my AO Smith water heater was under a recall.  Unfortunately Done-Rite did not get a water heater sale but I can't tell you how much I appreciated Robbie going the extra mile and finding the information he found.  If you want an honest business I would recommend Done-Rite.  Because of Done-Rite and Robbie I was actually able to get my water heater repaired on Monday for free.
Mikey W.
Mikey W.
12/10/2015 12:00:00 SA
I needed a pesky leaky valve replaced, so I called Done-Rite. Dave is a very nice guy, and super helpful. Made it out right away, fixed the problem, and gave me some helpful pointers for the future. Great experience!
Cathy F.
Cathy F.
11/03/2016 12:00:00 SA
Fast. Efficient.  Great customer service.

Done Rite plumbing gets it done...right.  Dave took my call at 8am and Brady was promptly at the house by 2:30pm.   Within one hour, he cabled the kitchen line and and cleared up whatever was blocking the line.  Afterwards, he cleaned up the gook that came up with the cable.  Very professional and great customer service (patiently answered all of my questions and concerns).  I will definitely call on them again in the future.
Kevin P.
Kevin P.
1/29/2022
Earlier today are old water heater finally decided to give in to its age and died. We called Done Rite plumbing and they were able to get someone out to install a new water heater that same day, which was a Saturday.  Elias Bahena, came out and was very friendly and knowledgeable. He did a great job installing the new water heater in a timely fashion. Their price was great and what we had discussed on the phone. I'd highly recommend you call Done Rite!!  They saved our Saturday!!
Alex W.
Alex W.
3/26/2021
We have been a Done-Rite customer since we purchased our home in 2014.  They have done everything for us from clogs to new toilet, water heater, shower control, and even a gas line.  Then the big one happened....

It started with a small leak in the toilet, troubleshoot found a broken wax ring, further diagnostic found our 4 inch sewer clogged 60%, then comes to find cracks in our sewer pipe due to old age, which ended with epoxy treatment to save the pipe by sealing the cracks.  Not at all excited spending $15k to fix everything.  But considering the flip side and potential complete sewer pipe failure, the alternative would have been way worse.

Robbie(Rob) was our plumber from day one when he responded to our call of a leaking toilet.  Little did we know we would see him the next three days as he put in hours of work fixing the leak, cleaning the pipe, then help with the epoxy process with another plumber.  He kept us informed the whole time, explaining everything he is doing and provide options and alternatives so we get the big picture.  You never want to call a plumber because something is obviously wrong, but when you get someone like Robbie, it just makes the whole process better.  For that, huge thanks to Robbie, and to Done-Rite, you guys got a good one!
Elaine C.
Elaine C.
07/11/2023 12:00:00 SA
Very responsive! I called for service and Danny showed up in less than 20 minutes. He's very knowledgeable and efficient. He took his time to explain how the sewage lines are structured. Thanks to Danny, he made my day!
Cynthia A.
Cynthia A.
5/26/2022
First Dave the owner answered my phone call and spoke to me at 6:00 PM when most people would be done with their day.  The next morning Eric and Elias showed up at 8:00 am promptly and proceeded to install my brand new water heater. They were communicative and very professional.  I highly recommend this company!!
Matthew M.
Matthew M.
10/20/2022
Done-Rite Plumbing was a pleasure to work with. How often can one say that? From the booking call to the finished product the process was painless. Elias was the plumber who came to our house. He was kind, courteous and efficient. We had a P-trap installed and the install looks clean and professional. He also left the space spotless. If you haven't called them already you've waited to long. Thank you Elias and Done-Rite Plumbing for a job fantastically done.
Christy G.
Christy G.
08/02/2021 12:00:00 SA
This review is quite a bit late, but a few months ago Robbie and Moe installed two toilets for me and they did a great job! It was a tricky project but they explained everything and were very meticulous. Would recommend them and Done-Rite to anyone!
J J.
J J.
02/12/2015 12:00:00 SA
Batting 1000 for Done Rite Plumbing!
In 2014 Dave, the owner, did all of the rough-in plumbing for our major master bath renovation as well as an emergency repair of our outdoor fountain the day before our 1st open house.  
As a business owner (healthcare), good customer service, dependability, respectfulness and a kind-hearted attitude is hard to come by in service-oriented industries.  These qualities speak volumes to the integrity, high standards and pride of workmanship you will receive from any service provider. But these qualities are hard to find.  Believe me when I say, look no further than Dave and Done Rite plumbing for ALL of your plumbing needs.  We are very picking when we hire repair people for our home and Dave continues to impress us with his attention to detail and educating us on our systems and needs without rambling on and on.  He even noticed that our outside locked gate was easy to vandalize, so he fixed it for us, for free despite it taking 40 minutes of his time.  He stressed that he wanted our property to be secure.
So this year, Feb 2014, we moved to a lovely but old (1960s) property, where most of the plumbing is in original condition.  We knew who we needed to call and we are glad we did!
He camera'd, replaced and repaired much of our waste lines and installed outside main clean outs to make the property more serviceable.  This job could have easily been a week but since he is so focused and hard working he was able to get it done in 2.5 days!  Additionally he serviced all of our sink drains to the main to make sure they were clear and in working order. The kitchen portion was not but he was able to clean it thoroughly with his hydrojetter and demonstrated to my husband via camera the work before and after. Spot on!
I feel confident that our new old house will not experience the major problems that were on the brink bc of Dave's thorough work.  He didn't recommend anything we didn't need just to make a buck.  I'm thankful we called him bc it's clear that he, like us, are about relationship building rather than just doing any old job and moving on.
It's so refreshing in the day and age of lack of pride of workmanship and lack of respect for others and their properties.
Done Rite is a gem. Don't hesitate.
Imelda B.
Imelda B.
3/29/2016
Had him come out in December to clear the main and paid him more than we've paid anyone else, he came out again in February and said it was something else, and that may be true.  Well we had that done too with a problem so he had to come back to fix it.  Now here we are in March and have to find another plumber to do the main again.  Not happy.
Matt F.
Matt F.
12/02/2017 12:00:00 SA
I am beyond impressed by Richard from Done Right plumbing! He was professional, informative, and thorough in his problme solving. I could not reccomend this company enough!
M S.
M S.
2/19/2018
Honest and great water heater maintenance! Thank you. He came out and quotes less than originally agreed because gas technician gave us a wrong diagnostic quote
Alan S.
Alan S.
4/23/2022
The team of Tiffany, Dave, & Danny were super helpful with helping us with our tankless water heater issue. Our water heater decided to not give us hot water after only having it for a year. Danny came out and walked us through the process of how he would solve the issue. The Done-Rite team was super flexible with our schedule. I really liked how they educated us on our issue and fixed it quickly. Our family will definitely use them again in the future.
Jennifer S.
Jennifer S.
6/27/2017
We found ourselves in a bind-one phone call to Done-Rite is all it took and twenty minutes later David was here, super nice, conscientious - this dude is so nice, he even took his boots off before he came in the house and we didn't even ask him to do that; bottom line, if you need any type of plumbing services, this guy is LEGIT, LICENSED,EXPERIENCED,EXPEDIENT, and HONEST (unlike others posing as LEGIT Plumbers, purdy much all I got to say about that)  Wish we could give 10 star review! Thanks David!!
K Y.
K Y.
09/10/2023 12:00:00 SA
Logan, Mo, and a third gentleman replaced our water heater, and they did an incredible job. They were very polite, professional, and kind, and we were impressed by their efficiency and attention to detail. Since then, we haven't had any issues - they did everything well, and we're very happy with their services!
Michael M.
Michael M.
07/05/2019 12:00:00 SA
$79 just to tell you it's $300 for a simple mainline snake and $750 for jet. Way to pricey.
Tiffany M.
Tiffany M.
11/19/2018
Amazing service and they really stood up to their name. We had several other plumbers come out telling us we had to pay $10,000-$20,000 to repair a our lateral sewer line in the street (would've had to get the city involved and take over a week to repair) and we had Done-Rite come out to give us a last minute quote... they were able to hydrojet the line (no one else could get through this one spot), identify it was just roots and then only had to put in a liner. They were done in a day. They saved us thousands of dollars, were extremely professional, and used the better quality materials. I'd highly recommend.
Sandra J.
Sandra J.
12/18/2018
Kitchen faucet was old, started leaking. Sent a message to several plumbers using yelp. Done Rite Plumbing answered the quickest, within a couple of minutes. They were able to schedule someone to come over the next day between 8-10am.

I received a text message telling me they were on their way 30 minutes before 8am. Rob and Austin arrived a few minutes before 8am. They took off their work boots before coming inside, I didn't need to ask. I appreciated this as we have small kids and don't wear shoes in the house. They looked at our faucet, showed me where the leak was coming from. Our old sink was rusted from the inside, couldn't be fixed. I had purchased a moen faucet from Costco just in case it needed to be replaced. The guys gave a reasonable estimate for the labor. They replaced the faucet in less than an hour and cleaned everything up. Rob and Austin were friendly and professional. The faucet looks and works great. Awesome plumbers!!
Anita R.
Anita R.
9/26/2020
I called Done-Rite about 8:30am and they said someone will be out between 10am - Noon. The technicians, Austin & Mo, arrived a little before 10am. They replaced my water heater and were done a little after 11am. Very professional and timely.
Lily G.
Lily G.
6/20/2015
Always had great experiences using yelp but never bit the bullet to write a review until now (first review ever!) because the customer service was beyond exceptional. Super responsive and prompt service. Was not expecting for someone to 1. Pick up the phone right away and was eager to help ME instead of the other way around and 2. Same day service! He even helped us with other house work out of kindness. Will definitely use again!
Daniel C.
Daniel C.
6/25/2016
Marc from Done Rite came and replaced the leaking kitchen faucet with a high quality part. Professional and on-time. The whole team answered all the questions I had and were very responsive in doing so. Their prices are competitive too. Would recommend them.
Jamie B.
Jamie B.
3/13/2018
The scheduling process was super easy and they were able to tell me over the phone what the problem most likely was and an estimated cost to unclog the main line. Their estimate was about half of what other companies wanted to charge. The technician was on time and very friendly. He was able to unclog the line in less than an hour and now everything is working great. I would highly recommend done-rite plumbing to everyone and I will definitely reuse them for future plumbing issues.
Run R.
Run R.
03/06/2021 12:00:00 SA
Our garbage disposal conked all of a sudden. I called done -rite and Robbie came over as expected .he was polite and professional and explained the issue . We got a new disposal installed and the work that he did is of high caliber . I would definitely recommend these guys to anyone seeking plumber service . It goes without saying we will use these guys' plumbing service if we ever need it . I hope we never need it though.
Sean D.
Sean D.
04/07/2018 12:00:00 SA
Dave has helped me on a couple occasions and there is no one else I would trust. Great communication, honest and fair pricing. I would recommend to anyone.
Jennifer H.
Jennifer H.
7/25/2018
All the plumbers at Done-Rite we have worked with so far have been responsive, kind, talented and honest. After using several other plumbers who were never actually fixing my issues, Dave and his group are a breath of fresh air.
Eugene B.
Eugene B.
5/22/2016
Had a slow drain issue  and water heater flush, Done Rite did a great job doing both. Drain took a little extra effort to clear and they did it without charging anything extra! Will definitely call them again when needed.
Hong N.
Hong N.
5/29/2020
Austin and Dee fixed our broken kitchen drain pipe. They were both very professional, efficient, and honest.  They both showed up on time as scheduled and Austin came back the next to complete the job the next as promised. Would definitely use Done-Rite again. Highly recommend Done-Rite!
Mary L.
Mary L.
05/05/2022 12:00:00 SA
Robbie and Logan came to my home to clean out my dryer lint vent. It was a complicated assignment, my dryer is on my second floor.After they spent a thorough time inspecting; they decided they couldn't do the work. So even though they didn't do work in my home I wanted to let everybody know that they were very professional,pleasant, and came on time. And they really took their time to see if they could do the job. I definitely will use them again if I have a plumbing problem.
Sandra A.
Sandra A.
11/18/2016
They were ok. Although it may have been still a bit pricy tor the job, they did what I wanted to be done. I did feel they added other suggestions of work to be done only after they did the job we wanted - felt like they were trying to upsale me for more business. Will think again before coming back here for work.
Linda L.
Linda L.
3/18/2021
Thank you, Done Rite Plumbing and Rooter! We had them come out and service our sewer line and they did a fantastic job! Robbie and Moe were extremely professional, courteous, friendly and very helpful. They answered all our questions and explained in detail the process(es) that needed to be done. We're extremely happy with the work and would recommend them to everyone!
Matt D.
Matt D.
08/08/2016 12:00:00 SA
I have been involved in construction procurement my entire career. For some reason, executing a $50M pipeline contract is easier than finding someone to fix a cracked pipe in my house. But, thankfully, Done-Rite Plumbing has made the process a breeze.

I have used Dave at Done-Rite Plumbing on two occasions, and both were a complete success. It's no wonder why everyone calls Dave the Pipe Whisperer.

I think the best way to paint an accurate picture of Done-Rite Plumbing is to describe what they do differently than other plumbing companies:
* Many plumbing companies will mark-up basic appliance parts and fittings by more than 100% (Done-Rite does not)
* Many plumbing companies will pressure you into purchasing unnecessary additional services (Done-Rite does not)
* Many plumbing companies intentionally hide valuable maintenance information that could prevent any repeat plumbing issues from arising (Done-Rite does not)
* Many plumbing companies have hidden fees, such as dispatch and travel fees (Done-Rite does not)
* Many plumbing companies will surprise you with a significant amount of change orders mid-job (Done-Rite does not)

Dave was very direct with his prices over the phone, so I knew what to expect from the get-go. Once my plumbing issues were inspected, Dave developed an invoice which clearly identified any potential change orders (thankfully, no changes occurred) prior to the work beginning. He met the schedule that I agreed to, and even did some extra work at no additional charge.

Overall, I am very happy with the services Done-Rite provided and will be using them in the future.
Merilynn E.
Merilynn E.
09/08/2016 12:00:00 SA
I called Dave for a clogged tub first thing in the morning and he booked an appointment for that afternoon.  He showed up on time and fixed the blockage in about 20 minutes.  Very professional and I was very comfortable having him in my home.  Great service!  He will be my first call if I ever need help again.
Andrew R.
Andrew R.
8/30/2018
This is my third time using Done-Rite. I was offered a timely appointment the following day with Dave. He was courteous and professional. He explained and showed me what the problems were and offered me different solutions to choose from along with their pros/cons. Ultimately, the job was done expediently with a fair and reasonable price.
Lauren S.
Lauren S.
6/21/2016
Dave earned his 5 star review. Came right out and stayed all night until he got the work done. Found the problem and stopped the leak. Honest and would definitely use him again.
Ronnie T.
Ronnie T.
07/08/2016 12:00:00 SA
My main line was clogged with ficus tree roots (it happens every couple of years - even with replaced pipes and the tree being removed). I called plumbing companies I have used in the past, but no one could come out until tomorrow afternoon. I checked out Yelp reviews and found Done-Rite Plumbing and Rooter. I called, hoping for the best, and Marc was at my house in about an hour!

He cleared the stoppage and ran a camera to see where the problems are. The cost was very reasonable; in fact, it was much less than what I paid the last time I had to have the main line cleared. Marc also gave an estimate for a spot repair, but didn't try to sell it as a must be done as soon as possible repair (which past plumbers have tried to do).

Done-Rite Plumbing and Rooter is the first company I'm calling for any future plumbing needs. I highly recommend this company!
Rachel Y.
Rachel Y.
12/06/2018 12:00:00 SA
Robbie and Austin came out to replace the cartridge and mixing valves for 2 of my showers. They did an awesome job! They are super friendly, professional and were able to get everything done in a timely manner. I highly recommend them!
J M.
J M.
3/30/2015
We had a clogged toilet upstairs and water leaking below through the ceiling, it appeared to be a leaking waste line. After describing the issue over the phone, Dave suggested it was the wax ring leaking rather than a pipe, which made it seem less catastrophic and worrisome. He was right! Dave fixed the problem the same day and also unclogged a slow draining sink in our old cottage home. I asked him to look at the old cast iron drain lines under the house while he was there which he was more than glad to do. He discovered another problem, a leaking water line, of which we were unaware, and thank goodness! Dave is friendly, polite, professional, knowledgeable, patient and kind. Very good at explaining what the problem is and what he is doing to fix it. He obviously cares that the problem gets fixed, and is done correctly. I will definitely call him first the next time we need any kind of plumbing repairs.
Laurie H.
Laurie H.
3/19/2019
Again, David is THE best.  The only plumber I trust in the area!  We had an issue and needed someone out pronto.  He rearranged his schedule, came out, assessed our situation, and gave us an honest and realistic estimate.  I highly recommend these guys!
Denise D.
Denise D.
5/24/2016
We have had Dave out to our home twice.  Both times he was on time, did a great job for a fair price, and was very personable.  We would definitely use him again.
Ann M.
Ann M.
11/23/2018
Had And unexpected plumbing emergency. Company responded quickly arrived before their scheduled window and their work was amazing. Robbie explained everything and he was very kind towards my dog. This will be my go to plumbing company for all future needs. Highly recommend this professional company for any plumbing needs you may have.
Christine L.
Christine L.
5/23/2016
Dave came out from Done-Rite plumbing and unclogged my upstairs tub.  Same day service, friendly and explained everything he was doing as he went along.  He was also flexible on the time he could be here which was very nice.
Ana D.
Ana D.
4/19/2017
I chose Done Rite Plumbing & Rooter because of the Yelp reviews and I was not disappointed.  I was able to obtain appointments promptly and on one occasion, Dave came to my house the same day I called.  He has fixed all the problems I've had thus far and provided me with very reasonable prices.  Elise also provided great customer service and always kept me informed of dates and times of appointments.
Phil M.
Phil M.
06/01/2022 12:00:00 SA
Called Done-Rite to help with a slow draining sink. Robbie was my plumber and was great. Friendly and communicated every step he was going to do. Was fast and efficient as well! I would certainly call again to have Robbie come out for further repairs!
Astrid B.
Astrid B.
2/21/2019
Robbie and Ryan did an AMAZING job on our hot water heater and plumbing! They were on time, gave a good estimate and had fantastic attitudes all day (9 hour job) and did an amazing job. Highly recommend this company to anyone!!!
Art C.
Art C.
2/26/2021
Great service and very attentive. I highly recommend them. Christian was very professional and showed me what he was doing every step of the way so I would understand the service being performed and that goes a long way with me.
EM D.
EM D.
09/02/2023 12:00:00 SA
Also done wrong by done rite.

Thought I had a gas leak due to increasing monthly gas bill, it got up to $455. Scared, I called done right. My second time hiring them.  

They sent Danny V. to my house (Please see Done Rite's yelp review dated 2 months prior to this review which was written by a Danny V and decribed how great Danny is).. how coincidental, no?

Danny V swore I had a leak after doing a leak detection test, but he didnt find any leak at any of my appliances or visible pipes. He insisted that the leak was in the walls or underground, said his company would have to Swiss cheese the walls and break my floors to find the leak, and that he recommended a full house re-piping, and ensured me that insurance wouldn't cover the expense. I got so worked up with fear of explosion and cost.

Danny informed me right before leaving that he had an idea and wanted to change out my laundry room valve that supplied the dryer. A small room that always has the doors closed and never once smelled of natural gas. He never quoted me before doing the job.  He came back and said good news it worked, then informed me of the $275 cost of repair.

While he was switching out the valve, I logged into the gas company site to show Danny the history of my gas bill increase only to discover that the issue was my auto payments had stopped going through. My current charges were only $25 with $430 in past due charges. Turns out there was no reason to call done rite in the first place, I had made a very dumb move by not checking the payment history first.

I knew Danny was lying about the laundry room leak immediately since he initially said that my appliances and valve were fine. But the valve had already been replaced at that point.  

I spoke with the manager who said Danny is trustworthy (again see Danny V's yelp review, and you decide for yourself) and that he took Danny's side in this matter. The manager gave an explanation that would be hard for any non-plumber to prove wrong.  The only people who know I was flat out lied to are me, Danny and the manager.

To help me out the manager knocked $100 off of my $560 bill for work that I did not need. He said that I had to pay for the cost of the parts and labor involved [in swindling me]

Danny asked me to write a review before he left so he can get a bonus, and gave me his business card. Here ya go Danny V., as promised.
Anthony P.
Anthony P.
11/24/2017
Richard was able to come out on short notice and clear out some roots from our sewer line. The price was fair for the area and Richard was very friendly and helpful. He could tell I didn't know anything about plumbing and showed me how to turn on and off the water main and told me some things to look out for. Thanks!
Suthathip T.
Suthathip T.
4/30/2021
Yesterday the technician from Done Rite Plumbing And Rooter came to service the water heater, Upon arrival water heater outside was leaking from TMP valve. Top of water heater is leaking as well from inlet and outlet nipples. Burner assembly is rusted and also gas control valve is not working properly, he didn't get the permission to turn off and he turn off water heater and let me know to change the new water heater about  $5600. I didn't want to change,  he said can't fix it. After that I call handyman to fix water heater heater, he just change the new TMP valve and done, no more leaking.
This company not professional, they don't  want to fix , they need more money to change, no recommended.
Peter G.
Peter G.
02/08/2021 12:00:00 SA
Christian came and installed our new dishwasher. Home Depot was supposed to do it, but they dropped off our dishwasher and made an excuse, saying we had a faulty air gap and water valve. Christian was able to install the dishwasher quickly and efficiently. He got to my house within 20 minutes of my call. Every time I've used Done Rite they are a cut above everyone else. Thank you! Katie Gillin
Jeff G.
Jeff G.
5/17/2020
Had a leaky toilet and some squeaky pipes, called up Done-Rite and guys were there within a couple hours, even had to call us to see if they could come early. Nice and professional, diagnosed the problem and recommended fixes. Took care of everything within a few hours. No complaints and will plan on using them for future needs.
Jillian W.
Jillian W.
10/05/2017 12:00:00 SA
Chris and his team are great. They did a plumbing inspection for us on our new home and we hired them to get some of the work done at the property once we moved in (new faucets, garbage disposal, pipes for washing machine, shower head and drain cover installation, new water main shutoff, etc.). They did all this in ONE day. We are really satisfied with the work so far and they are just really nice and personable guys. They also really help prioritize work - what should be done immediately, what can wait and even saying hey look we could do this if you want, but you really don't need to do it which I appreciate given the amount of work we have scheduled for the house. Really awesome!
Dr. Parajon C.
Dr. Parajon C.
4/21/2022
We have used Done-Rite Plumbing services several times. Today, we had a water leak from our bathtub on the second floor.  In addition, we had some leaking faucets on two sinks in our master bathroom.  Robbie came to our home per our request.   Robbie is professional, knowledgeable, punctual and honest with his advice and recommendations. He goes above and beyond to guide his clients in the right direction. We have referred our family and friends to Done-Rite Plumbing.  Robbie exceeded our expectations, again.  His assistant Eric is awesome as well.  They make a great team.  Do not hesitate to give them a call for all plumbing services.
Cliff B.
Cliff B.
12/22/2016
Dave at Done Rite Plumbing is fantastic. Called him last night around 10pm and he was at our door the next morning at 7am. We had a backed up kitchen sink that required expert attention. In no time at all Dave got us back up and running.

Prices are fair and would definitely recommend to anyone. As much as I hope we don't have any plumbing issues in the future, if we do, my first call will be to Done Rite.

A+++++++

Thanks Dave, really appreciate your attention to detail.
Carly B.
Carly B.
04/12/2016 12:00:00 SA
I highly recommend Done-right plumbing! We had a pipe burst on our water heater and even though it was after hours Dave was there in 20 minutes. He did a great job of explaining everything and went the extra mile to show us what we needed to do. Awesome, friendly service!
Claire V.
Claire V.
02/01/2018 12:00:00 SA
Chris is hands down the best plumber I've ever worked with. Honest, hard working, trustworthy, friendly, funny, efficient. He is a great problem solver and does an extremely thorough job. Definitely worth every penny and I feel so good knowing that the job was done rite. HA! But really, Chris is your guy! Thanks a million!
Jennifer P.
Jennifer P.
7/20/2017
We recently moved and had some plumbing repairs that needed to be completed before the move.  We were very pleased with our technician Chris. He was friendly, knowledgeable, professional, prompt, and provided great service. Done-Rite exceeded our expectations and were very reasonably priced.  We will definitely being calling them again with all future plumbing issues.
Shawn O.
Shawn O.
6/27/2020
Discovered that the angle stop was leaking when I attempted to shut off the water and decided to call a plumber to get this fixed.

Done-Rite Pluming And Rooter was able to come out the same day - even an hour earlier than they had anticipated.

Jason was very friendly and finished up replacing both angle stops in the laundry area, 1 broken angle stop, and the other angle stop I felt it was old and would be better to just get them both done at the same time.

Would definitely recommend Done-Rite Plumbing and Rooter to anyone in the area having plumbing needs.
Robert C.
Robert C.
4/25/2016
I called this company because of good review. I got a quote of $310 to install a valve on the pipe. They Gave me the wrong way to measure the pipe and ended charging me $465 for the getting the wrong parts. An additional 20 minutes to replace the parts and $150 extra charge. They try every way to charge extra for the mistakes they made. Bad experience. Bad attitude. Avoid this company. I was going to have more jobs for them but will never use this company.
Shuichi S.
Shuichi S.
3/16/2021
There's a reason why rooter is in the name. We were having problems with roots growing into the main sewer line and creating clogs. Austin had come out before to hydrojet the roots, but after discussing longer term options we decided to use perma-liner in the existing clay line to prevent roots from growing in. Austin oversaw the entire process of setting the perma-liner and replacing the clean-out, and the entire project was completed in a day. Another reason to root for this business!
Yau-Ru C.
Yau-Ru C.
01/01/2018 12:00:00 SA
Had sink and shower unclogged by one of their technicians early December.  Returned from two-week vacation to find items inside sink cabinet soaked so I contacted the company.  Dave, the owner, came out to my house the very next day and checked the pipes.  And, he also gave some good advice regarding this other bathroom drain that no one could unclog because of the rusted pipes.  He was honest and said that the technician had miscalculated the charges for my original sink & shower unclogging and wrote a refund check.  I really appreciate working with a business owner who's honest and eager to make things right for his customers.
Brandon P.
Brandon P.
09/04/2018 12:00:00 SA
Great bunch of guys here.  We had a water main leak at our store last week and the entire building lost the use of water, and they rerouted the technician who was heading to another job to us first.  That is great service.  Fixed the issue and looks better than new.  Thanks guys!
Christine K.
Christine K.
03/01/2017 12:00:00 SA
I spoke to Alyssa to make my appointment for plumbing, and she was very friendly and attentive. Although there was a last minute change in scheduling, she made sure to get someone out to service my home. Thank you Alyssa for staying on top of it!

Chris is fantastic. He showed up early on a Saturday and was extremely thorough. He made a checklist and quoted us a price before he started anything. We had a full day's work for him and he didn't even hesitate. He was extremely professional and explained what he was doing and why he was doing it. Thank you Chris for being such a pleasure to work with! We will definitely refer back to Done-Rite for our plumbing needs.
Julie R.
Julie R.
4/28/2021
Their service was prompt. That's why I'm giving them 2 stars instead of one. However, they are way overpriced for the job. I had a leak in my faucet which they had to remove and install the whole faucet. The faucet cost, I see at Home Depot, should cost about $80. The water pipe, maybe $10. Let's say that material cost is more due to COVID, so give it $150. The plumber was at my house for about 2 hours including 30 minutes he needed to wait for the supplies to come. They charged me a little less than $600. It seems like they charge $200/hr at least for the installation. I own several condos and had to call plumbers in emergency but this was way more pricey than any other places. Yes, they seem professional and they do the job but in my opinion, just way too overpriced for people in emergency need.
David P.
David P.
1/15/2017
Simply Amazing! To be frank, I had snaked my own drain time and time again. Needless to say the problem kept occurring. Blocked kitchen sink and eventually blocked bathroom sink. My fiancé pleaded with me to get a professional. I begrudgingly did so and wow. Dave came over late on a Sunday and was professional and educational. Not only did he explain the likely situation he also provided me cost based options to solve the issue. I picked the option that suited me and the work was done rapidly and at a reasonable price for a Sunday NIGHT!

Would I suggest him to a friend, co-worker, family member and or person off the street? ABSOLUTELY
Placentia Y.
Placentia Y.
03/04/2021 12:00:00 SA
Done-Rite Plumbing comes through again! We've used this company for the past few years (for repairs and to install a new irrigation line and system) and have been consistently pleased with their work and our interactions with their employees. Most recently Robbie came out to improve the water pressure in our bathtub/shower. He was extremely helpful, explaining everything very clearly and was conscientious about observing their COVID-19 protocol (very important to me) throughout his visit. Thanks Robbie, and thank you Done-Rite.
E S.
E S.
5/14/2015
Amazing. Came right when we needed it. Friendly and professional. Knew his stuff! Great follow up and customer service.
Josh M.
Josh M.
10/09/2015 12:00:00 SA
After talking to a few plumbing company over the phone regards to my leak on top & under my sink filter faucet I was getting all the wrong information to fix. I finally contact Dave ( Owner & Operator )  at Done Rite Plumbing, I spoke to him and told him the issue i was having he insisted on coming over and taking a look at the problem. First meeting Dave he was an Honest and hard working and extremely knowledgeable in his craft. After fixing the issue in a matter of time. Dave wanted to walk through my whole house to make sure all the other plumbing was working fine, He made a few suggestion to replace and fix and told me I could easily do it myself and I didn't need him unless we wanted him to do the work. That there show me his honesty and integrity. So when the works finally needs to be done i'll definitely contact Dave again and recommend him to all my friends and family.

Thank you Dave for everything you did.
Susan W.
Susan W.
3/21/2019
Done riteis not exactly the truth-I'd call it Done wrong!  The company policy and pride of workmanship is directly reflected by my having to call and complain about clean-up not being done on a $6000+ job!
Brian B.
Brian B.
01/05/2017 12:00:00 SA
Dave and his team are fantastic. They have repeatedly been able to accommodate us on last minute issues or emergency services, even during this last busy holiday season. Completely professional and courteous with reasonable pricing that is always true to the estimates.

Definitely our go-to plumber for all our needs.
Hrycenko J.
Hrycenko J.
02/06/2021 12:00:00 SA
Outstanding work done in less less than two hours !
Robbie came to our house within one hour of
first contact and speaking with David .
He properly analyzed the water issue with the
hot water heater and the proper repair .
Explained what steps needed and the cost of
the repair estimate .
Completed the work and looked at our water
softener system as well .
With a estimate forth coming to change if needed
per our request .
This company gets it Done Right the first time .

Thanks Robbie as you are a true pro with excellent customer service skills .
Natasha S.
Natasha S.
3/14/2015
Dave helped me with a plumbing emergency. He came out quickly on a Saturday night and worked out a good deal. Great service!
Mitch C.
Mitch C.
02/10/2021 12:00:00 SA
Austin was great. Work was clean and no issues. They took care of my issue in a timely manner. I would recommend this company and would refer back to them for any future problems
Dan M.
Dan M.
6/23/2021
Danny came over on a Saturday and took care of  our toilet ring replacement. He was punctual, courteous, and thorough. I would definitely call Done-Rite again for service.
Lisa C.
Lisa C.
12/21/2018
Had a backed up toilet today of course the Friday before Christmas. They responded quickly and cleared out the problem. YAY !!! great service at a reasonable price.
Brando A.
Brando A.
1/26/2023
Hats off to this guys. I got home after work. Wife informed me no hot water . I called Dave, the owner. He was able to set me up an appointment the very next day. His team Austin and Moe showed in time and was able to get me a new water heater right away. Both Austin and Moe are very pleasant and easy going. I don't write a lot of reviews, in this case Dave and his team are AWESOME!!!!! Thanks again guys!!! Happy wife, happy life!!!!
Jeff M.
Jeff M.
2/25/2016
Trust reviews of Done-rite Plumbing, Dave talked us through the process and showed us the blockages of our pipes and how the roots are our biggest problem.  Having seen the video of the pipes, our idea of a simple job turned into a more systemic one. Dave solved it for us by adding in a sewer access port and jet blasting the roots. While we were not anticipating the major work done, we are happy to have it fixed right and for a while into the future.
M W.
M W.
4/26/2023
Excellent service!  Logan and Moe did a great job and were helpful connecting me with Restoration Heroes, who were able to dry out the hardwood floor and drywall so neither needs to be replaced. I will definitely use them in the future!
H P.
H P.
3/20/2019
We thought our washing machine was giving out. After more checking discovered the drain was plugged. Christian worked with snakes and even a camera only to find the drain needed to be blown clear. He finished in record time and we now have a happy machine again! Thank you, thank you, thank you!
Jo B.
Jo B.
9/14/2023
When I say upsell I actually mean trying to charge two or three hundred more dollars to clear bathtub drain when the only issue was hair wrapped around bathtub drain plug. I had already paid a lot of money for main line hydrojetting during the same service appointment.
Brett B.
Brett B.
10/25/2017
It is so hard to find a plumber with integrity that will not take advantage of you. Dave didn't jump to the most expensive solution and provided a fix that saved us a lot of money. He will be our go-to plumber from now on. No doubt about it!
Vanessa G.
Vanessa G.
06/11/2017 12:00:00 SA
This company is absolutely amazing.  My husband and I tend to ask a lot of questions; Dave and Chris never hesitated to go through everything with us. Additionally, little known secret, Chris is a cat-whisperer; your pets will love him.  Both have an awesome sense of humor and will keep you smiling!

What is more, in case the amazing rapport is not enough, this company takes true pride in doing a job quickly, efficiently, and - most importantly - well.  They check and double-check the work to ensure that it is exactly what they have promised.

10/10 will use for every plumbing need.
Steven J.
Steven J.
3/23/2015
I called Dave on a Friday morning after getting a ridiculously high price quote from another company.  Dave was way reasonably priced and was able to come out the same day and replace our water heater.  Cleaned up everything and was out in time for us to feed our kids.
Michelle H.
Michelle H.
04/03/2019 12:00:00 SA
I had a small leakage from my old copper pipe in the garage, I called Done-Rite Plumbing. They quote $285 for leak detection and add on... Technicians came: told me it will be $330.  I asked how did you come up with the amount: $280 to detect leakage and $50 labors.  Ok: the leakage is from the pipe here! What leakage detection test do you need to do to justify leakage test- $280? Uh... He called the office and decided to charge $220.  Okay, sounds reasonable! I asked how long it would take to do the job.  About 1 hour: sounds good.  They went to buy parts: copper 90 degree angle and everything looked good. There is only one problem: more leakage than before...., It didn't work!  The technician left to the store again and came back, he ended up redo everything. The end result look like the pictures I posted.  I called the owner: David.  He said since they give me the discount! There is NOTHING he can do! I don't expect to get free or cheap service: everyone want fair and decent service. Informed customer if the result is different from expectations! It's only FAIR.
Monick D.
Monick D.
1/22/2021
Wow, very impressed! The speediness and professional goes a long way and Robbie R was both. He came with 15-20 min of the call, was super friendly towards us and our dogs. He was upfront with the prices and amazing results, our sink and bath tub are unclogged, in matter of minutes. Definitely would recommend.
Miguel V.
Miguel V.
4/26/2021
Great service above and beyond. No mess when they left very professional. Brought everything up to code before leaving unlike previous company that installed my water heater that they replaced.
Suzanne A.
Suzanne A.
7/20/2016
David was AMAZING!  First we called 6  plumbers and David was the only guy who answered the phone!  He was here within 30 minutes and quoted me a very fair price for 3 clogged toilets in our office building.  It ended up being easier than he thought and he lowered his invoice.  Who does that?  He is extremely professional and will be our plumber moving forward.  I didn't close enough to see if he smelled good, you know like the other guys.....LOL  Thank you David for an easy transaction and for being a business that I feel we can trust!
Rosalee H.
Rosalee H.
4/27/2021
I highly recommend Done-Rite Plumbing! They are very friendly, responsive, organized and professional. We had multiple services recently completed by Robbie, including water heater installation, toilet installation, kitchen faucet installation, and water main replacement. Robbie always arrived during the expected time frame and did excellent work. He is super friendly and took the extra time to explain everything clearly. He answered all my questions and provided helpful recommendations. We have also had great experiences with Christian. We will definitely continue using Done-Rite for all our plumbing needs!
Shannon M.
Shannon M.
4/23/2018
We called David because of a giant leak discovered in the wall. He was quick to respond on a Saturday morning. Came out and did the repair quickly and efficiently. I was very worried about the cost of something like this and the price was more than fair. Will certainly be using him in the future for any and all plumbing needs.
Steve L.
Steve L.
05/02/2018 12:00:00 SA
Very professional.
Scheduled same day appointment with David before they even opened. Rob was on time, professional and knowledgeable w/ residential sewage/drainage. He had a simple quick solution! Highly recommended to friends and family
david e.
david e.
02/03/2021 12:00:00 SA
Danny and Mo were great!  Very professional and knowledgeable.  They fixed my issue quickly.  My 2nd time using Done-Rite, won't call anyone else.
Carol C.
Carol C.
11/26/2017
I can't say enough great things about this company and Dave. Had a major plumbing issue during the Thanksgiving holiday which resulted in no water at my house- and I had out of town guests. I called multiple plumbers who either a) didn't answer b) didn't return my call or c) said they couldn't help me for 4 days. I reached Done-Rite on my first call and was able to arrange for Dave to be out first thing the next morning. I received a text confirming this and a text in the morning letting me know he was on his way.

Dave was very nice and friendly. I ended up with an even bigger problem than anticipated, but Dave explained the issue and my options. He arranged for another company that would do the work that was beyond his scope of expertise and stayed to meet with them. He quickly repaired what he could and let me know he was still a resource for me during the next level of repairs I need to have done. I will keep him on speed dial for any of my future plumbing needs.
Blake S.
Blake S.
09/04/2015 12:00:00 SA
Dave came out to give an estimate for drain leaks at my office. He identified the issue right away as a roof leak and referred me to a roofer. Dave was thorough and efficient. I won't hesitate to give him a call for future plumbing needs.
Rhya H.
Rhya H.
3/26/2015
So today i broke my disposal ACCIDENTALLY washing down a ceramic sauce bowl. The wretched beast roared at me threatening to explode. I was terrified.
I quickly got on yelp to get an estimate on pricing and found Done-Rite right away.
When I called up, Dave answered and informed me that even though I was a bit out of his range (Aliso Viejo) he would come anyway if he had to.
But first he recommended trying to tame the beast (which was now giving me the silent treatment) over the phone.
This patient man spent over 10 minutes on the phone with me having to explain things in terms of big red button and z-shaped tool until finally the beast turned back into a purring cat.
AND HE CHARGED ME NOTHING.
So not only can I say I fixed a disposal (with the uncharged help of Dave), I now know how to for the inevitable misgivings ahead.
He genuinely cared about helping me.
I will definitely be calling him again, knowing whatever he charges me is fair and worth it.
Tyler Branch B.
Tyler Branch B.
6/30/2017
I had a backed up kitchen sink and they came out on a days notice and fixed the problem super quick. Will definitely use them again in the future.
Michael B.
Michael B.
08/05/2019 12:00:00 SA
Austin helped me to investigate a sewer issue for a home I'm in escrow on. As a real estate broker I run into a lot of plumbers, this company is a real exception. I was very pleased to find that they could come out just a couple hours after I called about the issue. Austin spoke with me on the phone before he came out and I was very impressed with his knowledge of the possible things that could be causing my issue. This was the second company I called to take a look at the sewer line. Had I called them first they would have been my only call. Thanks for a job well done!
Chris C.
Chris C.
7/24/2017
Spoke to David briefly about a sewage pipe cleaning quote. Very upfront and honest. Sadly he doesn't service my area but was nice enough to help me out with a ballpark quote so I can have something to base off of other quotes that service my area . Thanks again!!
Nancy L.
Nancy L.
11/17/2015
Just want to say Thank You to Dave for coming out on Saturday.  He was professional and did a great job!!!
Sarah M.
Sarah M.
10/16/2015
Great professional service!  We needed to clear out our yard drains to prepare for El Niño.  Dave came out within 24 hours and had every pipe cleared within an hour and a half. We will definitely use this company again.
Colleen J.
Colleen J.
11/16/2016
Working with Dave at Done Rite was a real pleasure. He was able to come out same-day after 5pm and fix my slow kitchen sink drain. We explained to Dave that we had already snaked the drain from inside and out AND cleared the j-trap so he told us if the hydro-jet doesn't work then he won't charge us. Of course the hydro-jet DID work and he took the time to fix a small leak under our sink while he was here too, the cost was $300 and it took about an hour.

Subtracted 1 star because I thought the cost was a bit high, right after this happened I saw a groupon for a $99 hyrdro-jetting service and felt a little ripped off, but I didn't exactly have time to shop around and Dave was there when I needed him, overall a good experience!
Cheryl A.
Cheryl A.
7/30/2019
Called Done-Rite on a recommendation from a friend, and we are so glad we did. They came in, were able to give us a quote and do the work right then and there, no rescheduling or change in price. Very friendly and cleaned up after themselves. Will definitely call them in the future if we need more work done.
Joey C.
Joey C.
03/01/2017 12:00:00 SA
Disappointed. I chose Done Rite about a month ago because of their prompt quote response and Yelp reviews. Unfortunately their customer service did not translate in my case. I called and Dave picked up, said he was in the middle of a job but to txt him my address and he would call me back later that evening and discuss appointment availability. He did not contact me that evening and instead texted me the next morning indicating a time slot. I communicated I was unavailable during that slot and scheduled for the following Tuesday. Tuesday came and left with no call or text from Dave. I ended up getting my dual kitchen sink clog repaired by Mr. Rooter which charges by the job and not by the hour.  

I work in customer service and this does not sit well with me. Most customers may have positive things to say but when you don't stand by your word, twice, it leaves a nasty taste in my mouth.
K C.
K C.
7/26/2023
We have been Done Wrong

We have using Done Rite for years, but something has shifted significantly in last two years.. From my perspective, they have added a closer (aka manager) that gets called at every turn. Appears as though there is more inexperienced staff than in the past. It also feels like taking your car to Firestone for a flat tire and they want to put on all new tires or brakes, etc.

What happened to awesome austin? Ifs he's smart he started his own company.

they are now charging crazy prices, now quoting you maximum purchase vs repair. We felt like Mykel had no idea what he was doing. If I didn't know better, I would say Dave sold the company, as an absentee owner, it can't be easy running his business from another state.

We paid $80 to send them away and have the job done for half of the $350 quoted. We felt duped. We have a friend, who we referred to DR, who recently had the exact same experience except with a $14,000 quote!! Their 2nd opinion said they would NOT recommend same process or cost.

Sorry Done Rite, it was great while it lasted.
Sue W.
Sue W.
07/10/2016 12:00:00 SA
Called Saturday am re a clogged drain, Marc was here on time, took care of the problem ! It was quick , painless ! Thank you
Bryan S.
Bryan S.
8/21/2015
Dave was the definition of a hard-worker.  I have had horrible plumbers come to my house in the past and just by luck I came across him on Yelp... He did the job right and was very professional.  I will refer him out in a heartbeat!
Christine L.
Christine L.
06/02/2018 12:00:00 SA
Horrible company! Just out there to rip you off. Robbie the tech and Sarah in the office was great but he owner David (I believe that's his name) is a a rude jerk that lacks customer service. I paid and the service was done with a faulty part the first time so he had to return the next day. Installed the part and it lasted about 3 weeks. I called Robbie he came out and he guessed it was because of a screen that was there so-call blocking the water heater. He said he was guessing. He was able to light pilot and said if it happened again just call and he will have to order a new part. That he owner would have to call the company to state the part was faulty and get me a new one because they are all about service to their customers..... ugh yeah right! I called just called and David picked up and immediately told me that I voided my warranty by having a screen in front of it. Wtf?! He didn't even stop raising his voice to hear what I had to say regarding what his technician advised me to do. It's not like I'm trying to have him do something outrageous. It was what his technician told me! He kept yelling at me so I said it was fine and hung up because I do not need someone yelling at me for advising me what to do. I would give them a negative star! I would not recommend this company to anyone. Please stay away! Unfortunately it's so hard to find a honest and true plumber to actually care about their business and customers. So David is it worth it for your rudeness and lack of customer service?! As Robbie would tell you I had spoken to him about having your company do other work around my house. Good thing I didn't!

Excuse me, first off you weren't there obviously you don't have the info correctly. Robbie never told me to not stack anything there when he came out the first time. He came out changed out the components and it was faulty. Came back the second and replaced the faulty one he installed. The second time he came out he suspects it was because of a screen again NOT stacked items as you are stating. NEVER did he say that it voids any warranty. He actually said he will come back and replace it if he has to to get it to stay lit. So again before you run off with your story know what you are saying. I don't have time to go on here if my water heater works and you actually provide the service that you are suppose to. I don't need you to respond since it's not the truth and you, Robbie and I all know that. Goodnight and all I can say is that I'm just glad it's not a major problem I had or else I would've been in a worst situation with your horrible service.
Linda N.
Linda N.
7/29/2019
We have used Done-Rite Plumbing for ALL our plumbing needs over the last 5 or more years. We have found them to be fair and thorough. Each repairman always removes his shoes before entering our house, and always cleans up after all their work. Their prices are reasonable and their work is always done well. If there is a problem, they come back and make sure everything is done to our liking. We have had pipes under sinks re-done, faucet items replaced, and simple clogs unclogged.
David-Newport Investment Holding ..
David-Newport Investment Holding ..
12/06/2017 12:00:00 SA
what can i say that hasnt been said already. after looking for a plumbing company on yelp to fix my no hot water issue, i found done-rite and they were at my property within a day. chris was my tech and besides being extremely knowledgable, he was super nice and even fixed an ac draining issue that i had. thanks once again !!
Kathy G.
Kathy G.
09/11/2021 12:00:00 SA
We had a leak in our water main right near the front of our house. It was a simple straight line to the main. Someone recommended this company to me. I checked their Yelp reviews (which I'm quite sure they paid for). They had great reviews and lots of them! Well, unless all these people are just independently wealthy & don't care that they're being ripped off, there's no way!!
I had them come out and they charged $80 to just come out. They wanted $4900 to replace the pipe!! My brother, who's a contractor talked to them (Christian) and said, So basically, you are charging $600 an hour for labor? Christian replied, Well, I could make it take 2 days, instead of one!
What?? Needless to say, I did not use them & they should return my $80!! I'm sorry if all these people are getting taken because they don't know any better. I had talked to my long-time family plumber (he moved away recently) first and he told me it should cost $1200-$1400 for this job.
Someone else recommended a plumber to me & assured me he was great & HONEST!! He and his crew did an AMAZING JOB & charged me $1350!!
Don't use these plumbers!! Unless you feel like throwing money away!!
M O.
M O.
9/13/2017
They are professional, Friendly and reasonably priced. I felt I could trust their evaluation and did only what needed to be done.i will call them again.
Nick T.
Nick T.
12/06/2019 12:00:00 SA
The guys at Done-Rite are awesome.  Dave took my emergency call at 6:30AM and had Austin and Jimmy at my house to repair my main water line shortly thereafter.  Both guys were extremely professional, courteous, and did an outstanding job.  I highly recommend them for your plumbing needs!
Matthew R.
Matthew R.
4/20/2015
The ONLY plumber you will ever need to call! I had sewer backing up into both of my bath tubs. I called Done-Rite plumbing and Dave answered (8 at night). Dave came out and diagnosed the problem roots. Using his camera and water jetter he surgically annihilated any and all roots in my pipes. Dave treats you like he would treat his own family. Best prices and the most expertise you will come across. Don't look any further or buy into any scams from other plumbing companies. If I ever have another plumbing issue, Done-Rite plumbing will be the company I call!
Marlene D.
Marlene D.
12/03/2018 12:00:00 SA
We just had Done-Rite plumbing out to unclog our kitchen sink drains.  We didn't know who to call so I looked on Yelp and read some of the reviews and decided to call Done-Rite.  They sent out Robbie and Austin and they were fantastic.  They unclogged our drains and were so clean, professional and extremely polite.  We could not be happier.  If and when we need another plumbing job done, we will definitely be using Done-rite again.
Mark B.
Mark B.
03/10/2017 12:00:00 SA
Stop looking for a plumber and call these guys.  In one sentence, my experience with Done Rite was probably the best I've had with a plumber.

It's easy to find a skilled plumber who wants to take every dollar he can from you, and to find one who's not so good.  It's not so easy to find a great, honest plumber whose prices are also very reasonable.  I've found that with Done Rite and they'll be the only plumbers allowed to do any work at my house from now on.

Our main sewer (outgoing) line was clogged, and this was not the first time.  When it happened a year and a half ago the line had to be hydro jetted at a cost in the $1000 range. And just three weeks ago, we had to have our incoming water main replaced (NOT by Done Rite) at a cost of over $3000 (which we now know was significantly overpriced).  So, we were reeling a bit at the prospect of having to pay who knows how much to have this line unclogged.

We first called another local plumber who came out and, to spare all the details, quoted us nearly $600 to send a camera down into the line to take a look and just do the basic rooter type cleaning--not a hydro jet.  I declined, sent them on their way and started making calls to other plumbers.

I'm so glad I ran into Done Rite.  The admin person (Alyssa?) was personable and patiently listened to my story--much different than the other places where they just wanted to send someone out and get me off the line.  She told me that she'd have Dave called me, and he did immediately.

Dave was great.  He explained the options and was very straightforward in discussing best case and worst case scenarios.  His pricing was also straightforward, up front and very reasonable.  He did caution, though, that it was likely my line would have to be hydro jetted due to the known root growth.  Fair enough.  I set up an appointment to have Chris come out the next day.

I found Chris to be really knowledgeable and personable.  He answered every question I had and asked if I had more!  Best of all, once he got started he let me know that he could clear the clog with the cheaper option, the regular rooter with the metal blades.  I was so relieved.  He did that, and the whole time he asked if I could be there to watch everything on the camera so that I knew exactly what was happening.  He pointed out where the roots had been and some irregularities in my pipe, but what I liked the most is what he didn't say--that oh no, your pipe is in bad shape and you need a $2500 pipe replacement right away or all is lost!  

Anyway, great service for a very reasonable price.  When I do need that pipe replacement I'm calling Done Rite, no question about it.
Marc M.
Marc M.
08/12/2019 12:00:00 SA
I had to replace one water heater and done-rite replaced it and the experience with their quality of work, their communication, and honesty was a breath of fresh air. I also had Austin from done-rite complete a scope of some plumbing, and he walked me through my pipes, where the clogs were and where they were not. Both gentlemen who helped me were professional, personable, nice, respectful, and definitely a company the I will and have continued to patronize . Great Plumbers! Professional, on time, honest, and clean!
Jeremy F.
Jeremy F.
1/24/2017
David the owner is one of the hardest working people I have ever met. He is wise beyond his years, knowledgeable and honest. A little known interesting fact about David is he is a numbers whiz, his brain and work ethic are unparalleled in an industry that is known to have a lot of questionable characters, price gouging and not up to par work. If you want it Done Rite call Done Rite Plumbing & Rooter, it will get done right the first time! :-)
Ellie G.
Ellie G.
12/27/2017
Great service. Prompt, friendly, fair, and very reasonable.  Will most certainly keep them in speed dial.
Theodore J.
Theodore J.
4/15/2017
I had Dave video my sewer latetal. Fast response and he knew and provided exactly what the Sanitation District wanted. I also recommended him to a friend who had a plugged sewer layeral (roots). He quoted a price and did the job so that flow was restored. I told my Dad to call him but he doesn't come to Costa Mesa anymore. :(
Cathy S.
Cathy S.
12/13/2016
HIGHLY RECOMMEND!!!!! Got estimate from another company to fix shower valve and leaking faucets. They said we needed all new faucets (3) and shower fixtures (2) which we had to supply. The install estimate was $3,900 !!! Called Done Right, Dave came out and replaced washers in all faucets and both valves in showers. Bill was $960 mainly because the shower valves were pricey. NICE TO FIND A HONEST PLUMMER!!!!! He also kept in touch with me on his arrival time (by text). Don't call anyone else!
Gysgt L.
Gysgt L.
01/12/2023 12:00:00 SA
I have used many plumbers in the last 40 years for both of my houses in Placentia.  When I called, I talked to Tiffany who was extremely helpful and was able to get me help within the hour, not days!  She is a keeper.  Next, I received a call from Chris explaining the problems.  He fixed the problems immediately and the price I paid for his service was more than fair.   I believe I found my plumbing company for life, or at least as long as I own my homes.  The next time I need a plumber I will contact Tiffany at Done Rite or Chris!
Jennifer C.
Jennifer C.
03/07/2017 12:00:00 SA
Super glad I called this place! Answered bright and early with same day availability. Dave said 4 but actually was able to come earlier (I totally appreciated it since we were planning a family birthday dinner for my daughter). Awesome guy and was able to unclog my severely backed up sink in a giffy (apparently the previous owners liked to pour grease down their sink daily, jk) and did even more than I needed but didn't over charge (actually gave me a pretty sweet deal). Definitely would recommend to anyone needing any plumbing as he was both professional but personable throughout the whole process. He explained what was wrong, what he was going to do, and what he did. Will use him again in the future if I have anymore plumbing issues.
Colby D.
Colby D.
5/29/2015
5 starts isn't enough to express how amazing Dave (Done-Right Plumbing) is! Even though he has jobs pouring in, he took the time to make an appointment for me the very next day! Besides being an honest and incredible plumber (he was able to pinpoint and fix the problem quicker than any other plumber), these qualities extend to him as a person too. (He was also more knowledgeable than any other plumber as well!) Dave gave us a great price and we will definitely be using him the next time we need a plumber (and telling all of our friends about him)!!!
Bill B.
Bill B.
1/21/2023
We needed emergency rooter service on a Saturday afternoon. I could not find anyone available for service until I found Done-Rite. They adjusted their schedule and sent over Austin to clean my sewer. Austin was great, finding the problem and making the repair. Their cost was reasonable. I would recommend them for rooter service.
James E.
James E.
12/16/2018
Done Rite plumbing is a pleasure to work with. I've hired them twice in last month to fix things at my new house.  The assistant that scheduled me was very easy to talk to & got me on the schedule immediately. The plumber they sent Rob is very professional & knowledgeable.  He explains every detail, is prompt, on time, fixes things right the first time.  I see a huge difference between Done Rite whom I hired myself & the plumbers the home warranty company sent.  I recommend Done Rite to anyone who has a plumbing issue at their home or business.
Dana W.
Dana W.
02/09/2016 12:00:00 SA
I called for an appointment Monday late afternoon & Dave was here at 8:15 Tuesday morning!
He corrected the problem with our toilets, checked a couple other things (while waiting for my son to get out of the shower), was very clean, polite & helpful!!! We will definitely call him whenever we have plumbing issues & refer him to family and friends. Thanks Dave for great customer service!!!
Annie L.
Annie L.
09/01/2018 12:00:00 SA
Chris came out this Saturday morning to clear a clogged drain and  fix a leaky faucet. He was early (he called before to see if he can come early), friendly, and knowledgeable. He was so quick in fixing the issues and he explained everything to us...which we really appreciated! We would definitely recommend Done-Rite in a heartbeat.
Suna Z.
Suna Z.
10/04/2017 12:00:00 SA
David came out fixed our hot water leak on the ceiling above the garage door.  Honest quote, not too low, nor too high.  Friendly and responsible guy who take his work for pride.  He always clean up after his work and would come out to fix the problem again if you are not satisfied...
John I.
John I.
05/07/2020 12:00:00 SA
I know I found our go to plumber (Done Rite Plumbing) from now on, Professional, honest and caring.
I had problem with the hot water in my bathroom shower, other plumbers just told me on the phone it's a big job and that they will have to replace the entire shower guts inside the wall.  I was referred to Done Rite Plumbing through the Nextdoor app. Called and the lady on the phone was very polite and professional. Danny Vellanoweth came and did some checking and thought that maybe we just need to replace valve and to try this first, however upon taking the shower handle apart he fond out that it only needed adjustment. He did not try to change any parts or charge me anything more than what he did.
Danny was also very professional, clean, and polite, not to mention he was very knowledgeable and knew exactly what he was dealing with.
Sara S.
Sara S.
8/31/2015
I had an emergency sewer spill in my house and called Dave. He was here in 20 minutes and immediately got to work. He called in a great restoration company for me and helped identify the broken sewer line and fix it. I am so impressed with his responsiveness and professionalism. Five stars plus.
Mike T.
Mike T.
6/18/2022
From the initial phone call to David and the plumbing technician Robbie who showed up to clean my drain ,my experience with them was great. Robbie was professional , knowledgeable and honest. I'm glad to have found this company to handle all my plumbing needs.
Chasen T.
Chasen T.
5/24/2017
Amazing plumbing company. Worked around my busy schedule. Prompt show up time. Reasonable pricing. Knowledgeable contractor. Explained issues easily, and explained what to look for for future issues and how to mitigate them. Very friendly.
Katherine H.
Katherine H.
7/29/2020
I had them come out today to fix the toilet because it was leaking.
The guys were nice enough BUT I can't believe I just spent $1000 to fix the toilet---yes new flange and all that. NOT a new toilet in the mix. IDK, I just feel a little ripped off. When the guy had me sign the electronic pad with the $1000 on it, I had to ask him ----where is the itemization??? It just said $1000. Get quotes.......
Linda M.
Linda M.
11/12/2014 12:00:00 SA
Dave did a great job clearing out a giant root problem from my front yard drain and even checked out and cleaned the other yard drains so I'm prepared before the winter rains.  He was honest, thorough, and professional - and very fairly priced on top of all that - he's my go-to plumber from here on out.
Mike R.
Mike R.
08/07/2020 12:00:00 SA
Done Rite did a great job helping me on short notice. Got a red tag from the gas company after fumigating my house and they shut off the gas saying I had a leak. Was able to call Done Rite and have Jimmy come within 2-3 hrs to inspect the gas lines for any leaks. They pumped air thru the main gas line to check the pressure and checked all the gas connections with the soapy water sprayer for any bubbles (which means a leak). They also checked my fire places and explained everything along the way (I ask a lot of questions). They found everything looked good.  Jimmy said they'd even come back out a second time at no charge if the gas company said they could still detect a leak. (Note: Gas company came back out a few hours after Done Rite and found no leak anywhere, so no idea what the first gas guy was doing).
Good company, helpful and friendly staff. Have used them in the past to replace a water heater. Would use again.
George L.
George L.
4/18/2022
Called in a backup on my residential sewer line in the early afternoon and they were able to send someone over immediately. Incredible. Austin was able to clear the blockage and the backed up water was gone shortly after we first called it in. Needed hydrojetting, done the same day, and then descaling of a short section of cast iron pipe on the next business day. The Brothers came in the morning, showed me the descaling equipment and how it works, completed the descaling work, took before and after photos/videos they gave me on a flash drive and made quick work of it. Fortunately, no cracks or damage was discovered in the cast iron that would require lining, however will likely do lining in the future as the last step to prevent future similar issues. The Brothers were super friendly, helpful and professional! Definitely calling Done Rite for future plumbing needs.
Yunus M.
Yunus M.
5/29/2015
Had a problem with a leak and called Dave and he was over right away.

He does good work and have told my friends and family about him.
Keep up the good work Dave.

Yunus
Andrew V.
Andrew V.
1/22/2021
Robbie was the plumber that came to our home and helped us with our clogged drains. Very professional, incredibly fast and his workmanship was beyond the best I've seen from any plumber. Done-rite plumbing is a company we will continue to use because of Robbie R.   Now a days good customer service is hard to find, that is why when you find a company that hires a guy like Robbie that completely cares about your plumbing and the way he treats his customers is awesome. Thank you Done-rite!!!
robin f.
robin f.
11/25/2017
If you're looking for an honest, hardworking, professional plumber, look no further. Our plumber had a cancellation and fit us in the same day. We had a toilet clogged with a plastic piece that was not able to be removed. He tried so hard to remove it that it broke his snake. He did not charge us because the problem wasn't fixed. We replaced the toilet on our own and were grateful for his great advice!
Glenn R.
Glenn R.
6/17/2022
Tried to remove a washer for the scrapers but a gushing water line into the washer would not shut off. Did a temporary workaround to stop the water but it would not give me peace of mind that I would have an indoor swimming pool in my garage once I left the property. Austin Poirier from Done-Rite was dispatched within the hour to weld copper caps to the water line to ensure the water stoppage. Thanks Team Austin and Done-Rite for the quick fix and we'll let the next owners re-hook it up!
Jeremy L.
Jeremy L.
9/27/2018
Awesome service. Had a drain that was clogged and toilet that kept running. Fixed both issues in about an hour. Robbie was informative and polite. Would recommend to friends and family.
Jesse R.
Jesse R.
05/07/2020 12:00:00 SA
Done-Rite recently solved our hot water issues involving a water heater malfunction. Danny was incredibly helpful in diagnosing the problem, providing a solution, and getting our hot water back up and running without breaking the bank! He was honest, upright, and professional. Excellent service. We will be using Done-Rite again when similar needs arise!
Tara H.
Tara H.
8/19/2020
I had a great experience with this company. My toilet overflowed first thing in the morning which happens to be my only toilet. I called and spoke with Sara and she was super friendly and called me before and after to check in which I thought was pretty awesome. Jimmie showed up not even 2 hours after I called and was also very friendly and professional (very good looking too!). He was in and out and cleaned up after himself unlike other companies I have had before. On top of that they were VERY affordable! I highly recommend this company and I see how they have all great reviews.
Mike H.
Mike H.
06/10/2015 12:00:00 SA
Dave was prompt and professional! Very kind and explained everything he was working on. In addition, he was very fair, check that, extremely fair in regards to pricing.
And, when cleaning up after the great job he'd just completed, Dave fixed another item- totally unrelated, because as he stated- I like to make people smile. So incredible to meet someone so honest and hardworking. Thank you Dave! You've earned a loyal client for life!!!
Colbey N.
Colbey N.
04/12/2017 12:00:00 SA
I called Done Right plumbing around 10 am and they were able to send someone out right away by noon. Our garbage disposal was broken and Dave had it fixed within 10 minutes. Great service and very friendly! Highly recommend if you want a job done fast and professional!
Stephanie K.
Stephanie K.
5/27/2022
I needed my kitchen faucet and shower repaired. Jonathan did a great job taking care of both and was professional, courteous and knowledgeable. I will definitely use this company again.
Amanda M.
Amanda M.
07/08/2016 12:00:00 SA
This is a really great company!! I had three drains clogged up that I neglected for far too long. I decided to call Done-Rite up and Mark was able to come by my house within the hour!! It was perfect because he was able to accommodate me so fast and his repairs were speedy. Marc is a really nice guy with very fair prices and I highly recommend.
Christine S.
Christine S.
10/14/2017
Dave has been out to our house twice to clear two different drains. Each time I'm so glad we called him. He's honest, reasonable, and explains as much as you want to understand what's going on. He's friendly and accommodating. Plus, he and his crew did a fantastic job both times. Absolutely would call again.
Wendy T.
Wendy T.
06/06/2019 12:00:00 SA
This is our 2nd call to Done-Rite because the first fix turned out well.  However, this time around it was not as successful. I really wanted to use their service but too bad it didn't work out. They quoted $280 to have a slab leak detection test done and the funds will go toward repairing the issue. It was their standard policy as last time.

The technician came out  and performed the leak detection test. Also, he confirmed to us this was his 2nd slab leak assignment. He cut the wrong pipe but luckily, he weld it back together. We are knee deep at this point, so long story short, he spent 3 hours and nothing was fixed. We spoke with the owner and advised to reschedule so he can personally come out. We discussed over the phone 2 options on how to go about fixing the problem. We wrote a check for $285 (not sure why the extra $5) but, we were left with the impression the owner will come back to assess and help fix the problem, not the technician. So, we set up another appointment.

The week before the appointment I got an email that the same technician has been assigned. We didn't want that, we wanted the owner as promised. I understand the owner is busy and so is everybody else, then  they shouldn't have taken our money and made such promise. We sent multiple emails and then finally a reply saying the owner is not available for another week.  Do we want to reschedule? We have a leak here! At this point, they already cashed our check and I just want the $285 back. We asked for a full refund but nothing yet.
Sam V.
Sam V.
9/22/2016
I was in the middle of a bathroom remodel when I came across a plumbing issue that brought us to a quick halt. I quickly searched Yelp for a plumber and called a couple ppl and they told me the soonest they could get out was Monday (it's Thursday today!) that would be way too late as I had ppl working on the remodel on a tight schedule. I am so glad I got in touch with Dave! He was easy to get a hold of, great communication, and quick! I told him I needed him today and he sent Brady out to fix my plumbing issue. Brady was kind, honest, worked neatly (hard to do when it's a plumbing problem) and was quick. From the time I contacted them to the time it took them to resolve my problem was no more than 2-3 hours. I was so glad I found them, now I could continue my bathroom remodel! Thanks guys for the great work!!! Will definitely call again if I I have any plumbing issue, hopefully I won't have anymore
Marianne L.
Marianne L.
7/24/2021
Called several plumbers for a quote on a utility sink for my garage. Robbie came out and brilliantly articulated how his team would install the sink. Although he could have stopped there, he took the time to take a look at my water heater, crawl space, and found that my old 1950's house had plumbing that was leaking in multiple places. Robbie and his team did an entire re-pipe of my house. A week later (2) of my neighbors had their pipes burst! Thank God for Robbie and his thorough inspection of my home!
C A.
C A.
01/12/2018 12:00:00 SA
Done-right installed our water heater.  Dave came out the same day and by the evening we had hot water.  The owner is a very nice and honest person.  Very professional!  Returns calls real quick.   We have used him for a few other plumbing problems.   His pricing is fair and you will not be unhappy with the work.  I have refered his company to several of my friends.  You will not be sorry!
Dave R.
Dave R.
04/04/2021 12:00:00 SA
In August of 2020, our shower was draining a little slow and we were looking for plumbers. I email Done-Rite Plumbing and they sent Jimmy over the next day. He was on time and very nice and got our drian cleared.
Our bath tub, which we didn't use often would take for every to drain.
So with our Stimulus check, I email Done-Rite and was able to send Robbie over and he got all the gunk out of the drain. The drain never ran that good in the four years we lived here.
Thanks Done-Rite, it was done right
Jose C.
Jose C.
5/17/2019
Christian was outstanding. Very knowledgeable and fixed our kitchen leak quickly. Will definitely recommend Done-Rite Plumbing. Thank you so much!!
Kayte D.
Kayte D.
3/23/2016
As the Office Manager for the Girl Scouts of Orange County, it is my job to find reliable, knowledgeable, and affordable service companies that we can call on for all 5 of our locations (soon to be 6). I had some plumbing issues at home and a family member recommended David and he did an amazing job so when the water heater went out in our main building 2 years ago, I knew who we were going to call.

We were so happy with David's service that over the last 2 years David has also unclogged sinks, replaced drinking fountains, installed garbage disposals, cleared drains, changed out complicated shower heads and corrected many other plumbing problems at all 5 locations. Most recently we decided to lower the water waste from the toilets and urinals in the building (close to 20 units). David guided us in the right direction for choosing new equipment, provided fair estimates and got the job done in less time than estimated.

Needless to say, we are more than thrilled with the service provided and will continue to use, and recommend, Done-Rite Plumbing.
Tiffany E.
Tiffany E.
7/23/2021
This company is a joke. They see a woman asking for work to be done and decide to charge triple the price. I called two other places and it was a quarter of the price. They than charge me $79 for nothing. Not professional at all. I will make sure everyone knows about my experience. You guys need to change the way you provide service, just because I'm a woman doesnt mean I don't know what is a realistic price to pay.
Veronica C.
Veronica C.
05/04/2021 12:00:00 SA
Had a great experience with Christian cleaning out our shower drains. Thank you!
Jim F.
Jim F.
04/09/2021 12:00:00 SA
I had a stuck kitchen sink this week and called Done Rite to help me out. Danny came out and fixed it up in record time. They've got a great team over there and they're really good about keeping in touch through every step of the process. Wasn't the first time I've called them and it won't be the last. Thanks again Danny!
Kathy S.
Kathy S.
1/27/2023
Ashton and Malikai came by today to follow up and troubleshoot an issue with a toilet that I had not filling and flushing after they had replaced the main water line to my home a few weeks ago. They replaced the toilet fill value (and braided supply hose) as the valve was clogged with sediment from the pipes when turning the main water supply on. Again, they were friendly, knowledge, and professional. I've found my go to plumbing company.
dana b.
dana b.
12/07/2015 12:00:00 SA
I've used Done Rite several times and they always fix the problem quickly and effectively!
Eric G.
Eric G.
7/24/2021
The pilot light went out on my water heater. They picked up the phone and were able to schedule a same day appointment. Good start. Technician arrived as scheduled and couldn't get the pilot light to stay on. Quoted $2700 to replace my water heater! Or $1000 to repair it! They were seemingly happy to take my $80 service call fee and move on after 10 minutes on site. I ended up replacing the unit for about as much as they would have charged to repair my 6 year old unit.
Darlene C.
Darlene C.
2/15/2019
David was friendly and nice. My gas bill was going higher each day, and after checking the meter, he said I had no gas leak. I asked him to snake my slow bathtub drain, and after doing so, he told me we had a broken pipe and he would need to come back the following week to dig under the tub and find the broken pipe. I gave him a deposit on the almost $4000 price. In the mean time, I poured a powerful cleaner down the drain which caused it to drain again. I called to say I wouldn't need him to tear up my bathroom floor in order to find the broken pipe. I was told the deposit was nonrefundable. Back to the gas leak - end of story. Five gas leaks were found by another plumber, and the final problem was a slab leak causing my water heater to run continuously. David didn't charge me for his time and efforts for his visit, but I don't believe it would have come to the $385 deposit I made on the bathtub drain problem.
Tricia M.
Tricia M.
8/21/2017
Dave answered my call in the morning and came out the same day. He was in constant communication and explained the prices very well.   As a new homeowner he explained how the piping should be and corrected the flaws.  He was very polite and will use and recommend him again.
Michael M.
Michael M.
05/09/2020 12:00:00 SA
Talked  to David for a consultation, so professional and honest.
High recommend company
Dan S.
Dan S.
03/03/2023 12:00:00 SA
My wife and I were very impressed by the excellent quality of work and commitment to service excellence among the staff at Done-Rite Plumbing.  We called on them to assess the cause of water backups we were experiencing in the sinks in our house.  The lead plumber on our job was Josh.  During his initial visit, he came over with Moe and later with Christian and John to work on the problem areas. They used a jetter and camera to reveal several nearly-blocked parts of our main sewer line that runs from our home to the street.  Then John and Josh came back to install two clean out access pipes in the section of pipe near our driveway.  That work required excavating a 5 x 5 x 5 trench to access the main line and install the clean outs there.  The work was done under difficult circumstances, in the middle of a cold rainstorm - it took 2 and a 1/2 days to complete that part of the job but they came back each day and got the work done.  They also ran a Picote machine from the new access points to descale the entire length of our sewer line and flush out the debris with a jetter.  With the pipe descaled, they ran the camera through again and discovered a section of broken sewer pipe under our front courtyard.  Josh and Logan then came back to our home that week to excavate that area, repair the broken pipe, and install an additional clean out access pipe in the courtyard area.  Also, before the broken section of pipe was repaired, we had a backup of our sinks over the weekend and James came out to clear the line again on a Sunday.  All in all, the staff were very professional, knowledgeable, courteous, and extremely hard-working.  Thanks again to Josh, Moe, John, Christian, James, and Logan, who were all very conscientious as they worked to get our plumbing system up and running again.  Thanks also to Dave, the owner of Done-Rite, for his tremendous commitment to customer service and high quality work (like his arranging to get a plumber out to assist us over the weekend to clear our line after it backed up in between repairs) - and we also want to give a shout out to Tiffany in the front office who efficiently coordinated staff schedules and the paperwork required for getting each part of the job done.  We will be glad to recommend Done-Rite to our friends for their plumbing needs, and to use their services again ourselves if needed in the future.  You all have built an outstanding company!
Gary T.
Gary T.
12/03/2017 12:00:00 SA
Great company and really nice employees. I needed some kitchen installations done in a hurry as I had a large dinner party scheduled soon and a kitchen to finish quickly. They came out on a Sunday without charging me 100's of dollars extra. They were on time and did a great job. Richard was the guy that came out and was really nice to work with. He ran into a small snafu that couldn't be fixed on the first trip and scheduled a follow up appointment later that week. He got the job completely done and everything works great. He even took the time to fix something our contractor had installed incorrectly and didn't charge us any extra. I would definitely call them again if I had any plumbing issues.
Sabrina K.
Sabrina K.
6/20/2023
I am a repeat customer of Done-Rite and had them come out for an annual maintenance call for our tankless water heater. Once again they did an awesome job. Danny was on time and the service was quick and efficient. He was able to complete two other services as well within about 45 minutes. Thanks Danny and Done-Rite for another job well done!
Nan H.
Nan H.
6/15/2022
Jonathan arrived on time and was incredibly professional and efficient at replacing our kitchen faucet. He was upfront about pricing, tried to repair the faucet we had, and gave a recommendation for brands when we needed to purchase a new faucet. Tiffany in the office was also very pleasant and professional to work with. 5 star experience all around.
Sean K.
Sean K.
4/15/2022
Done-Rite Plumbing was the best decision I made all week! I had a sewage line back up that needed to be serviced immediately. I called the line for Done-Right plumbing and within 30 minutes Danny was on site working on a solution.

He gave me a few options of what he would/could do, let me know the price upfront, and got to work.

Thank goodness the problem was fixable for now but I need more repair work for my plumbing that he was able to quote right there on the spot.

I would give them 10 out of 5 stars for working so quickly and at a really affordable and transparent rate.
Carey J.
Carey J.
1/24/2022
This review is long over due. I've been using Done Rite for several + years now. They have come to my rescue for a variety of issues, not only at my house but also my dad's house. Everything from leaking toilet, new water heater, pipe break in kitchen, and water main valve repair. They are professional, friendly and explain everything upfront.  They tell you what is wrong and why the repair is needed and they let you know the best options. The front desk/scheduling is great to work with. I've never had any issues with the work they've done. This is a really great company to work with.
Michael S.
Michael S.
05/07/2021 12:00:00 SA
Austin and Rob were like plumbing detectives.  They quickly figured out what was wrong with my system & had five different ways to fix it.  Definitely recommend.
Pamela R.
Pamela R.
11/15/2016
I called Dave with what I thought was a major issue with my master bedroom bathtub.  The pipe burst and he would need to cut into the back of the wall and to get to the pipe to repair it.  He listened very nicely to my diagnosis (I am in no way a plumber but always fear the worse).  He said he could come out the same day and take a look.  He showed up and told me I was so wrong and I would only need to replace the bathtub spout and that was the only thing wrong with my bathtub.  Now he really could have charged us a ton of money and done all sorts of unnecessary things but he was very honest and straightforward and fixed just exactly what was wrong.  He was very pleasant and professional and I would not hesitate to call him again (which I will).
S H.
S H.
04/05/2016 12:00:00 SA
I was calling to have a gas line moved in the kitchen and Dave returned my call within an hour. He listened to what I needed done and came by that day to give me a quote. He was able to fit me in two days later and the work looks great. Dave is a really nice guy and based on the other reviews on here, runs a good business. I would definitely recommend Dave and Done-Rite Plumbing.
Vanessa R.
Vanessa R.
6/28/2021
Robbie and Mo were a pleasure to work with! They came with all the parts needed to fix the issue and did an amazing job replacing the shower faucet. Robbie explained the process thoroughly. They arrived at 4:00 and were finished by 4:30. They even asked to their remove shoes, which is a huge plus! I would highly recommend Done Rite Plumbing and Rooter to my friends and family! Thank you both so much!
Theresa H.
Theresa H.
5/31/2018
Very sweet guys named Rob and Jay came out and checked out my main with a camera. We have been dealing with water bugs. Both the guys were helpful in trying to figure out what was causing our issue. We were so relieved to find out it was a huge sewer problem on our street. The city came out and have started to solve the problem . I have never dealt with more knowledgeable plumbers. They are straight up honest and very nice. Sara eased my mind when I made my appointment. Let's just hope all goes well with the city cleaning the sewer. Thank you for all your help Done-rite. If you need a reliable and trustworthy company that's  not going to feed you a bunch of bologna try Done-right
Nicole P.
Nicole P.
04/11/2016 12:00:00 SA
We just had Dave come out for the second time and he did a fantastic job again. The first time he fixed all 3 of our toilets. This time he fixed our garbage disposal and overflow.  He diagnosed everything immediately, did the work fast, neatly and efficiently. We will continue to call Dave and refer friends and family to him.
Asal K.
Asal K.
09/11/2023 12:00:00 SA
Logan and Jon left just left my house after 3 hours of hard work opening up the drains in my backyard. This was the second time I hired a plumber for the same job because the previous plumbers did not finish the job right. These guys were on time, worked very hard and were very knowledgeable and professional! I will be calling Done-Rite plumbing from now on for all my plumbing needs. Well done guys
Arif S.
Arif S.
2/19/2019
Stop your search here, and give Done-Rite a call! We have been having an issue for years, and were about ready to give up, after several plumbers were unable to solve it. We called Done-Rite and they came the very next day. They figured out the problem and fixed it within a couple of hours. Many thanks to David Turner, who was professional and courteous.
Annette R.
Annette R.
4/20/2017
Done Rite SAVED us!! We had window installers at our home yesterday and in the process of taking one of the windows off, the window fell on the hose pipe that comes out from the house and burst the pipe. Had to shut off the water and pray someone would be able to fix it that day! I called David was at the house within the hour!!! Fixed the broken pipe and done within 2! Really Nice guy and great customer service! THANK YOU!!!
Kim P.
Kim P.
5/31/2016
If I could give less than one star for the service I received from this company this morning, I would, as that is exactly the amount of service I got.  ABSOLUTELY NONE!  I paid their UNDISCLOSED investigation fee of $79.50 for absolutely NOTHING!  My first question to Dave when I called about a leak under my kitchen sink and one in the utility room that were causing soft spots in the flooring was Do you work on mobile homes? his answer was an unequivocal yes.  The guy they sent was well over 6 feet tall and over 250 - no way he could fit in the crawl space under my mobile home in order to do the work reasonably let alone properly.  Dave should not have knowingly taken a job that they were physically unable to perform, nor should I have been charged a cent because they couldn't or weren't physically able to provide the services requested.  $79.50 ($3.50 a minute) for absolutely NOTHING!  Do not trust these guys, they do not have the ability to do the work on mobile homes that they say that they can and they have no hesitation in charging you anyway.  Now I'm looking for a plumber who can actually do the job that they're paid for as I can't trust what the guy was able to point his flashlight at.  $79.50 for ABSOLUTELY NOTHING!

editing to reply -

He ran the water in the kitchen sink for less than 30 seconds and touched no other fixtures in the entire house!  As to a pressure test, unless he had a pair of pliers, that's a pretty tough trick. There was no mention of any kind of investigation, service or diagnostic fee when we spoke Dave, NONE! - I've called another plumber since your company is incapable of doing the work you agreed to and I've requested.  The average or normal height of men in the US is 5.9 not 6.4 and the space seems to be no problem for the guys who work for the 3 or 4 other companies that replaced some of the fixtures under the unit.  The plumber that I'm now using has free estimates and no hidden fees.  The items you mention - travel time, gas, your costs, etc. are your cost of doing business and should not be passed on to your clients, most especially when the services agreed upon were not completed in a reasonable manner.

the end...

The second company I hired yesterday did, indeed, locate and repair two leaks missed by flashlight guy this morning.  Overall, I paid $185.00 for their repairs and $79.50 to Done-rite for absolutely nothing.  Had I relied on their incompetence, who knows how much more damage could have been done to my home.  Although a refund was offered - but only if I gave them information they had no legal right to possess and I removed this honest review of their work - I've chosen to let them keep the money as they need to be taught a lesson in basic honesty and the value of treating people fairly, and if this review helps in that, it's money well spent.  Don't be misled by the reviews as I was.  Do not trust these guys to do the work they say they can or will. Do not do business with these guys, their business practices are much less than honest.  

Honor is a rare thing Dave, think about that...
Kathy M.
Kathy M.
01/03/2020 12:00:00 SA
This is the second time around I have used DONE-RITE.  This time it's a major pipe issue where tree roots went through my clay pipe!  Thank you Christian working 8hrs on a New Year's Eve day to get the work done!  Thank you Dave for working with us on the bill while waiting for my home insurance to get us reimbursed.  New Year ......new sewer pipeline!!!! You got it DONE so RITE for us!!!
Amanda C.
Amanda C.
12/08/2016 12:00:00 SA
So thankful we found Done Rite Plumbing!  Brady came out to fix an issue we had with our kitchen sink and valve above the water heater.  He had outstanding customer service skills and was very knowledgeable.  I felt like he educated us about potential issues but we didn't feel pressured for an upsale or anything.  Done Rite will definitely be our go to plumbing company from now on.
Kathy M.
Kathy M.
02/09/2017 12:00:00 SA
Dave was amazing! I called him in the morning, and he was at my house by 1pm. He knew exactly what was wrong when I explained the problem, quoted me a price on the phone and didn't charge me anymore even though the job ended up being bigger than anticipated. I'll definitely use him again and have recommended him to all my friends.
Josh A.
Josh A.
7/29/2018
Robbie was awesome. He was super courteous, was very thorough with the explanation of everything and broke everything down in a way that was easily understandable. The prices were in-line with what I expected and instead of trying to up sell us on everything, he let us know that certain things should be done eventually but didn't need to be done right away, or maybe at all, He also gave us all our future options with basic costs so we knew what to expect and and what to budget for later down the line. His honesty and quality workmanship will make us use him for any issues we have in the future.
Sean H.
Sean H.
3/31/2023
Done rite works on mobile homes. We were happy with the work done by their tech. We had a small leak in the shower pipe. I removed carpet behind shower in the closet, it was about a 2 foot x 2 foot patch of water on carpet and pad in closet. What we do not appreciate is the scam disaster company they sent out. The scammer from disaster company  had the entire bathroom taped off. He claimed that it was all water damage and the bathroom needed to be gutted. Impossible, the insulation under mobile home was pulled months prior. I watched the leak my self in the wall, water ran outside to the ground. Very little water stayed inside and collected on the carpet and pad. Even when told no, we do not need your fake disaster services, the guy repeatedly called to try to convince my friend she needed to gut her bathroom, for no reason. Be aware this company works with scammer disaster company which will lie and fear monger to get your business.
Michelle D.
Michelle D.
12/30/2021
I've had a variety of different plumbing issues and worked with various members of the team and found them all to be a pleasure to work with, accommodating, and reasonably priced. I definitely recommend them.
Jen E.
Jen E.
03/10/2020 12:00:00 SA
This is my second service call with Done-Rite plumbing. My issue wasn't urgent. I was able to make a next day appointment - they called this AM and asked if they could come earlier!! Who does that? I appreciate their service.

Danny came as promised and was a pleasure to work with. Super professional and got the job done-rite. It was rainy out - he had shoe covers in the house and was very courteous.  All service comes with 30 day warranty to ensure it's totally fixed. He even offered some tips to prevent the issue from happening again (with garbage disposal). It's comfort to know who I'd call if I had a problem again. Thank you Danny for your help!
Adri S.
Adri S.
07/01/2016 12:00:00 SA
Dave was awesome! Best plumber we've ever met. Super knowledgeable, hard working and a nice guy. He fixed all 3 of our problems within a couple of hours and fairly priced. My husband is in the biz as an electrician, and for him to say that he's the best plumber he's ever encountered speaks volumes. I also loved how clean and considerate he was of our home and our time. I'm sure we'll use him again and we highly recommend him. You're killing it Dave!!
Kim S.
Kim S.
12/22/2014
I found Dave on yelp.  Dave came out to fix a yard drainage problem, and did a great job helping me to isolate the problem.  He went as far as he could (I need to get the irrigation plan from the landscaper).  He also replaced my clogged dishwasher connection to garbage disposer and put a new pressure valve on the dishwasher hot water line (was old and corroded).  I noticed that evening that the valve was defective and had a slow drip, so he cheerfully came out early the next morning to replace it.  I must add that Dave doesn't normally come as far south as San Clemente, but I told him I had a number of plumbing items we could address while he was here and we agreed to a two hour minimum (my work took longer).  I am very happy to have Dave as a plumber that I can trust and knows what he is doing. He will be my plumber from now on.
C N.
C N.
11/07/2022 12:00:00 SA
Really glad we found Done-Rite Plumbing. Tiffany, at the front desk/scheduling was really helpful and got all our questions answered. Danny and Moe came out to do the work and did a great job. Danny and Moe did a hydro jet, then after that, fixed our laundry line. It all took some time, but they stayed with it and did a really great job. Happy to recommend Done-Rite to anyone in need of plumbing work.
Larissa Y.
Larissa Y.
11/12/2020 12:00:00 SA
Austin and Moe were awesome. I appreciate the thoroughness and explaining their findings before doing the work.
Beena K.
Beena K.
3/14/2021
I called on a Friday afternoon with a kitchen sink problem, and Robbie came out that same day to evaluate the issue and flush out the pipes. He was so knowledgable and professional and gave me really good advice. The price was so reasonable, especially given that they have a 30 day guarantee on their work. Their text updates were also super helpful. Thank you so much for everything! 10/10 would recommend!
Marzieh M.
Marzieh M.
9/28/2018
I have used them twice and both times they have done EXCELLENT WORK. They're a very professional and friendly company. Always quick to respond by phone and quick to get out for the job. They provide quality work at exceptionally fair prices!! I highly recommend them!!
Amanda C.
Amanda C.
2/24/2021
We had a sink that needed to be re-plumbed and a tub that needed to be snaked.  Rob was so helpful and informative and replaced/fixed everything very quickly.  He went above and beyond and looked at/answered every little question I had.  Pricing was competitive, we are very happy with our service!
Travis N.
Travis N.
03/11/2022 12:00:00 SA
Highly recommended - experienced plumbers and on time, fast service and friendly customer service.
Leah M.
Leah M.
7/30/2019
The Gas Company came out and shut off the gas at my mom's place because of several leaks they had found.  I got on Yelp and took my chances on a local plumber.  I called on a Saturday late morning and spoke to Dave, super-nice guy, and he had Austin to my mom's home by 1:30 that afternoon!  There was a BIG problem with the gas pipping and in just two days the job was done!  Every step of the way, they kept my mom informed of what was going on and exactly what they were doing.
We will be calling Done-Rite for our future plumbing services.  Customer Service really means something in this company.  Thank you to Dave, Austin and the whole crew who helped.
Robin L.
Robin L.
12/22/2020
We smelled gas...commence freak out.  So we called So Cal Gas and they came out to assess.  They found two gas leaks: one that So Cal Gas fixed and then one that they said was our problem.  Well, Done-Rite Plumbing and Rooter fixed that up for us.

I called on a Monday and they could send someone out the next morning.   We ended up needing a pretty extensive fix and they answered all of our questions before getting authorization from us to go out and get the parts that were needed.  The whole thing was fixed quickly and we felt really good about the service we received.

Would I use them again?  Yes, and we will.  We actually have other plumbing projects we have been putting off and we were able to get recommendations  on exactly what we need to order and then they will come and swap out what we have.  I can't wait!
Luke L.
Luke L.
04/11/2015 12:00:00 SA
Done-Rite Plumbing/Rooter is the best I have found in Orange County.  I tried plumbers through yellow pages, internet, Penny Saver, and Yelp, and Dave Turner at Done-Rite was superior to them all.  The other plumbers were overpriced and took long to do repairs, and some just never showed up at all.  Dave is professional, clean, quick, and does quality work.  He does big and small jobs.  He communicates all details of the repair or install (text, voice, email), lets you know if he is delayed for appointment, and excepts all forms of payment.  He makes all estimates and payments right then and there on the spot through his smart phone.  Everything is legit.  Receipt sent straight to email for you to print later for your records and all his work and parts are covered by warranty. He does not try to up sell, or pressure you to do unnecessary repairs.  He is honest and tells it how it is.  He even showed me how to do minor repairs on my own.  We live in Orange, which is notorious for hard dirty water, so he installs filtration systems that improves water quality, and protects pipes from major damage in the future. I have done my research and searching, and Done-Rite lives up to it's name.  They really do it right!
Julio F.
Julio F.
8/18/2016
David from Done-Rite really saved us!
We woke up to a house with 3 clogged toilets and 3 clogged showers!  From one day to the next we were in serious trouble!!! We looked on Yelp and found Done-Rite. He was quick to reply to text and email. He got to us within 1.5 hours and solved our problem also within 1-1.5 hours.
He was friendly, professional, and efficient. We will definitely call David at Done-Rite for our future plumbing needs.
Jim P.
Jim P.
12/21/2016
John and his staff are a class act. Kind, quick, efficient and very reasonably priced. Came on time, fixed the problem (Broken water heater) and we have hot water again! Further, John squeezed me in despite a busy holiday schedule to make sure we had hot water while the family was fighting the flu.  He gave a quote and was true to it.

I read a review below from a Kathy N. and find it questionable.  It certainly does not reflect my experience with Drain Rite, and it seems like she is writing a review where she actually had no personal interaction with John or his staff.
Molly W.
Molly W.
11/28/2018
I called on a Saturday afternoon with a leaking water heater and Done-Rite plumbing worked overtime at no additional cost to me and got my water heater replaced that day. Thank you!!
James W.
James W.
10/05/2015 12:00:00 SA
Called Done-Rite after being told it would be another 4 days for the home warranty to send someone out.  Dave and Der arrived when they said they would, were super friendly, and had the repair done in no time.

Highly recommend them!
Bonnie W.
Bonnie W.
7/19/2019
Once again Done-Rite to the rescue. I've had them out 4 times over the past year for different things. Everything from new hose bibs, interior drain blockage, water heater replacement, new faucet installation and today for a blocked patio drain. Austin arrived on time, assessed the situation, gave a quote and went right to work. Since I ask lots of questions, he explained what he was doing , why and the expected outcome. He finished promptly and helped with the clean up. Who knew a single drain could hold that much mud? Everyone from Done-Rite has been the perfect combination of professional and personable. And their work is top notch. I don't hesitate to recommend them.
M K.
M K.
01/05/2016 12:00:00 SA
I can't say enough good things about Dave and Done Rite.  I called Dave in the evening and he was able to come out the next day.  This was during the Christmas Holiday week and other plumbers were off for the holiday.  The next day when he was on his way to my house Dave called to say he was about 30 minutes out, it's always nice to get an update from contractors so you know how to plan your day.  Dave was able to diagnose the reason for the sewer smell in my bathroom and laundry room with a small wall camera. The problem was a broken sewer vent.  Dave fixed the problem, cleaned up the mess and charged a very reasonable fee.  I would recommend Dave and Done Rite to all my friends and family.  He's professional, honest, does good work and is also a cool guy to talk to.
Matt S.
Matt S.
5/22/2018
Quick and friendly service!   Was able to get an appointment next day with no problem.  David did a great job and was attentive to ensure not to leave any sort of mess behind.  I highly recommend!
Mark J.
Mark J.
7/14/2018
Had a small plumbing issue. I called them, they sch me within the same day, provide what seemed like a reasonable estimate, job was completed as promised and were happy... What more can someone ask for.
Gilbert K.
Gilbert K.
07/11/2016 12:00:00 SA
I'm a local business owner as well Elegant kitchens and bath. I called Dave the owner over the weekend through yelp and he came out today and took care of the problem . I will definitely use his company in the future and refer all my clients through since rooting is a normal problem in these older houses which we work on . Price is reasonable and service is good.

Gilbert
Darin O.
Darin O.
10/24/2017
Hands down the best plumbing company around!!! David the owner is such a great guy! He went absolutely above and beyond to solve our problem. That being said, our problem was not any easy one. David kept at it trying everything to get it resolved, this guys is a WORKER, and hot damn he nailed it!! I have to say the guy takes an enormous amount of pride in his business and really cares about the quality of work and being open and and honest. Spending money on plumbing issues is never fun or welcomed but if you have to, you might as well spend it with a company who will do right by you. You can stop searching for other plumbers, you have found what you're looking for with these guys! They have a customer for life!!! I appreciate this company so much!!! You guys are the best!!!
Laura B.
Laura B.
8/28/2019
I can't say enough about Done-Rite!!!!
From my initial call to schedule, to their confirmation, to Austin, his explanations and their follow up.  What more could you ask for.  I have added their phone number to my list of contacts and they will always be first on my list for any plumbing problems!
Phillip H.
Phillip H.
5/25/2017
My new go to plumber. I tried a few different plumbers since I had a leak. I was not impressed by the other plumbers and started feeling that it was how the industry is. I was thinking of even doing the work myself. I was too busy so I thought that I would give done rite a call to give them a try since their price was reasonable. Chris Burbage was my plumber and came my house the next morning. He was very polite and took a look at my sink. He explained to me what was going on and while he did the work made sure to clean up along the way. He did several checks at the end to make sure things were good before he left. I felt he did a great job and did it rite!
Brian P.
Brian P.
11/30/2017
Woke up in the morning to find water all over our kitchen floor, spilling out of the cabinet underneath our kitchen sink. Called Done-Rite and Sarah was great, helping us get an appointment set up quickly, taking our information down, to get notifications sent to my phone and email. Love their notification system. Automatically sends you a text message when the plumber is on their way to your location and sends an invoice to your email! It's fantastic

Richard Reed showed up (text message lets you know who will be showing up which again is awesome) and was fantastic at explaining what he was doing every step of the way. Learned a ton about the plumbing in our house. He quickly diagnosed that our compression line that runs to the filtered water dispenser was mangled from misuse (woops ^^;) and had the right tools for the job! I was amazed with what he could do in such a tight space due to our large, deep sink. Used a basin wrench...which I now know exists to access the dispense and double and triple checked his work for quality to make sure everything was working perfectly again.

We loved Done-Rite so much that we setup another appointment to have Richard come out and do some preventative maintenance on our home to make sure we don't have any more issues pop up. If you are looking for a great plumber, look for further! It's a huge relief to have found a company that I can go to whenever I have a plumbing issue in the future.
Barbara P.
Barbara P.
3/29/2016
Called Dave based on a referral from a friend.  He was prompt and tried to fix the problem but sadly it was a way bigger issue.  He gave me the option of having the drain fixed and offered a discount to have the whole house redone.  I chose the first option.  After his guys inspected the rest of the plumbing it turned out the whole house needed to be re piped.  He was unable to fit it in his schedule so he found a fellow plumbing company to come and do the repipe.  His crew of James, Joseph and Mark were awesome.  Very polite and got the job done.  He was constantly in touch with me when he would have to leave to check on another job.  I would definitely recommend Dave and his company to anyone
Megan S.
Megan S.
06/04/2015 12:00:00 SA
They were amazing. When I called Dave at 4pm he was at my house by 6:30 and had the job done by 7:15. Such hardworking and nice people. I won't go with anyone else but Done-Rite from now on.
Barry D.
Barry D.
06/11/2018 12:00:00 SA
I had an issue with a toilet and called to have all 3 checked out and re-installed.  Robbie came out, and assessed the situation and installed new flanges.  He reinstalled the toilets and ran a camera down the drains, cleared a couple clogs and everything works perfect.  Very professional.  I would definitely use them again.  Highly recommended.
Michael B.
Michael B.
2/20/2017
Dave came out (exactly when he promised) to clean my area drains, and I could not be happier with his service!

He is professional, safe, thorough, and perhaps best of all reliable. Water from our first round of storms in Feb was severely backing up on my patio, and he somehow managed to find time for my job two days ahead of the 2nd round of storms we had on Feb 17. (I am sure I was not the only homeowner calling for this service!)

The best proof of the quality of his work is that water barely backed up at all during this latest storm. It's great to know I now have a new plumber I can count on whenever the need arises!
Duke D.
Duke D.
09/08/2016 12:00:00 SA
After a mixup in scheduling, Dave couldn't have been nicer and along with his partner, solved my noisy pipes problem. He only charged for a service call and took the time to call a local supplier for my hard to find faulty valve. He clearly deserves all the 5 star reviews
Tim S.
Tim S.
02/04/2020 12:00:00 SA
Austin from Done-Rite showed up early and well prepared for the job. I have used this company several times in the past and have nothing but good things to say about them. First off, Austin quickly addressed the issue with the garbage disposal within minutes and didn't try to rip me off or sell me equipment that I didn't need. Second, he ran the water for 5-10 minutes straight to re-assure me that it would not leak again. Third, every time I get a plumber from Done-Right, they are the nicest people I have encountered in this industry. I have had too many plumbers show up and do faulty work only to have to be re-done. On top of this, many are unprofessional and let their plumbers crack shine brightly, I've even had one crack a fart when I was standing next to them hahaha. With Done-Right, you are getting good quality work from a quality American company. Do it right the first time and don't go with gimmicky companies. Thank you guys for another great experience.
Dominic B.
Dominic B.
3/31/2018
I had these guys out to fix a leak in my P Trap under my kitchen sink 2 years ago. Rather than just replace the U Bend, I was upsold on replacing the entire P Trap and all associated piping. The next day after running the dishwasher, the leak was back. I called Dave and he sent Brady back. Brady told me the glue needed to settle and advised I put some tiles under the U Bend to stop it from moving which we did.

Fast forward to this morning and I found water under the sink again. I noticed that the tiles had been dislodged and it appears as though the glue never settled. I called Dave and his answer was we garuntee our work for a year, sorry. I informed him that it was never done right the first time to which he responded you should have told us. I told him I did and your solution didn't take care of it to which he replied it worked fine for 2 years, despite it never truly working - you shouldn't have to lodge your pipes with something to stop them from moving after paying for a complete re-piping.

I asked him to help me out l and he refused. I didn't even ask him to do the work for free, but to cut me a deal - he refused. This guy Dave is shady and they don't stand behind their work. Avoid them like the plague.

Piss poor quality of work and even worse customer. service. Thanks Dave for wasting $200. Done-rite? More like Done-wrong.

Update: had another plumber take a look and Done-wrong cut corners in their work and used a length of pipe that was 2 inches too short - which was why they had me use the tiles under the U Bend. Real quality work Dave (sarcasm).
Justine H.
Justine H.
12/01/2014 12:00:00 SA
Very pleased with the work Dave performed for us.  We had several big companies come out and basically tried to pressure us to do extra work that wasn't necessary.  We got Dave's number from a friend and we were happy we made the call!
 The work performed was exceptional, Dave was professional, explained thoroughly about the work he needed to do, arrived in the time frame he had given us, and even offered advice on a root issue we still need to address.  I'd give ten stars and highly recommend Done-Rite Plumbing & Rooter.
Annie P.
Annie P.
4/13/2018
My roommates and I had our garbage disposal's motor burn out due to a jam and as none of us are confident enough to fix something like that ourselves, we felt it best to refer to the pros. As far as plumbing service goes, this was as pleasant, professional and painless as it gets.

I called Done-Rite on Wednesday and was greeted warmly and sympathetically when I told the Office Manager on the line about our issue. They didn't waste any time getting us booked ASAP and we were able to get an appointment Friday first thing in the morning. Also of note, she was able to give me an estimate of the cost of work which was super helpful. Dave and Austin came exactly at 8 (said they'd be there between 8 and 10) which I greatly appreciated, so I didn't have to wait around all morning. We've all been there when the person coming out to do work says they'll be there between x and y time and then shows up at 11th hour if not later! After some initial troubleshooting, Dave explained that we were looking at a full replacement of the unit. I agreed that after the fixes we tried replacing would be best. The replacement didn't take long at all, and they were in and out in less than an hour. They were incredibly friendly, efficient, and knew what they were talking about. In comparison to the other places I looked at, pricing was reasonable too.

If I ever have any plumbing issues in the future, these will be my go-to guys!
Liz F.
Liz F.
02/03/2022 12:00:00 SA
Robbie and Logan were amazing. Robbie came out to give us an estimate and walked us through everything -- even fixing a toilet on the spot. He clearly outlined the work that needed to be done and took great effort to make sure we received the best bang for our buck. Robbie returned the next day with Logan and the two of them worked efficiently to replace 3 sinks and snake a shower. They were meticulous in cleaning up after themselves and in fact did a lot of cleaning of sinks and surrounding areas that was totally unexpected but very much appreciated. We highly recommend Done-Rite Plumbing and Rooter, and especially Robbie and Logan. Sara who fielded our first call was also super helpful. We know who we will be calling in the future if we need any plumbing services!!!!
Abby A.
Abby A.
8/28/2019
8/24/19
Brea
Plumber: Austin

Done-Rite you definitely done it right!! I called them on 8/24 for a clogged bathroom/shower that was literally going to flood into our room! Called Done-Rite plumbing and owner Dave was able to get his plumber to come out same day and within less than than 20-30mins plumber was out here. The plumber we had his name was Austin ..he provided great customer service and was very thorough on explaining the issue and getting it resolved right away. Thank you for your service and if anyone needs a plumber definitely call them!! :)
Linh P.
Linh P.
3/24/2020
These guys are very responsive and very professional.  They fixed my clogged sink and cleaned up thoroughly after the job.  I think their pricing is fair as well.  I highly recommend them and their employee Danny.
Cindy S.
Cindy S.
6/24/2017
After being delayed getting a leaking hose Bibb fixed because a different company misrepresented themselves as plumbers when they actually are NOT plumbers, we called Done-Rite.  Everyone we have spoken to at their company is very friendly and helpful.  They had us text them pictures of the hose Bibb so the plumber would know exactly what to expect and be prepared with the necessary supplies. The company is quick to email a confirmation about the appointment, which I appreciate. Chris was the plumber they sent to us.  He was very nice, friendly, on-time, and got the job done quickly and efficiently. The next day we got a follow up call to make sure we were pleased with Chris' services (which we absolutely were). We would totally use this company again and would highly recommend them to others. We also would specifically request Chris again.
Miriana R.
Miriana R.
6/24/2021
I had what I thought was a drain issue in the kitchen. I contacted them and they came out next day on a Saturday. Very responsive with scheduling and updates. The technician was great, very thorough to understand the issue and it turned out it was an old rusty garbage disposal. He replaced it, cleaned the drain and answered all my numerous questions. I would definately call them again for service.
Tracy B.
Tracy B.
8/25/2021
Another great experience with Done-Rite. Unfortunately, we had a sewer blockage that leaked onto our bathroom and house; we needed assistance right away. Danny came out in no time and he and Dee got it cleared out and working again quickly. So grateful for their reliability, responsiveness, skill and kindness, especially during such a stressful time. Highly recommend!!!
Anna F.
Anna F.
8/23/2017
I am very impressed with this company . I called to schedule an appointment to fix my 3 leaking toilets and two showers with no hot water. They returned my call within 1/2 am hr and scheduled my appointment the next morning . Richard was so awesome , he came early . Gave me some choices and I decided to replaced all 3 toilets .. Richard completed all the work the same day . Prices was reasonable and I didn't shop around because they were so prompt .. Richard did a great job and was so friendly and professional.
Thank you for taking care of things so swiftly .
Robert L.
Robert L.
9/14/2020
Perfect experience with Austin at Done-Rite. I had a shower drain clog pretty bad so I contacted my home warranty. They sent a plumber but lo and behold, they were garbage. Couldn't unclog the drain and I quote, said You look like a handy guy, you should try and do this yourself. I couldn't believe them so I told them to leave asap.

I contacted Done-rite and explained my situation. Guy on the phone said he would send his best guy that deals with drain clogs. Fella named Austin came by and unclogged our drain no problem. After unclogging Austin made sure to run the snake through a bit more to really flush it out. He explained things clearly and was honest.

Very professional, facemask and shoe booties and all. Done-rite has a customer for life. Thank you guys so much!
Mike F.
Mike F.
04/04/2021 12:00:00 SA
This is well overdue. This company is without a doubt the best plumbing business I've ever worked with. Every time we've had a plumbing issue they've been able to get someone out to us almost immediately! They're extremely clean and very thorough. Do not hesitate to do business with them, they're honest, reliable people!
Jescey G.
Jescey G.
5/13/2020
Receptionist was very friendly. Got a text with a pic of the tech that would be coming out and the time. Then got a text when the tech was on his way! They were on time, early even. Danny and Jimmie were wonderfully courteous, fast, and professional. They made sure to explain everything and weren't bothered by all our questions. Everything was wonderful. Thank you. Only wish the price had been a little better but I think it was comparable to others in the industry.
Elizabeth A.
Elizabeth A.
09/12/2023 12:00:00 SA
My experience with Done Rite Plumbing was exceptional from start to finish. From the moment I contacted their office to the completion of the job, they were courteous, efficient and reliable. Everyone I spoke to was very professional and knowledgeable. The manager actually came and explained everything to me in person. I would highly recommend their services to anyone in need of plumbing assistance.

I especially want to recognize Christian, who was my main point of contact throughout the process. Him and his team went above and beyond to ensure my satisfaction
Tony D.
Tony D.
11/15/2016
I called Dave to clear the kitchen drain of my 60 yr old house several months ago after having called other plumbers to do the same work repeatedly. He indicated at the time that it would likely clog again due to the age of the pipe, and if it did he would come back and jet it again for free. Sure enough it happened again within 2 months. He came back out, and jetted it again. He did point out something that another plumber had pointed out, but that I had discounted at the time as the other plumber just trying to drum up more work... that my recent pool installation had tied the pool over flow into a laundry line that was not big enough to handle it. After hearing this from multiple plumbers, I went back to my contractor. Since the pool installation had been approved by the county, my pool contractor was not willing to redo it, regardless that it was wrong (which proved 2 things; the county inspector was not paying attention, and that the contractor had no integrity). Dave talked me through a plan whereby the pool over flow could be correctly routed out to a large enough pipe closer to the street, as well as rerouting the kitchen drain line into this new line, which would mitigate the degrading 60 year old iron drain pipe and many potential future calls to have it jetted. It was a lot of work and wasn't going to be cheap, but Dave was very clear in his explanations of what was done wrong, what the impact could be, and how he would correct it. I told him I would need to think about it, as I was going to be doing some landscaping work that would make doing this work complicated and expensive later on. He left, and after weighing out options and more importantly, determining that I felt Dave was being honest and had integrity, I decided to hire him to do this work. It has been 4 months since the work completed, and there have been no issues. I am happy with my choice to hire Done-Rite plumbing.
Kathleen M.
Kathleen M.
04/07/2022 12:00:00 SA
Outstanding service from Robbie with Done Rite Plumbing!
I will never use another plumbing company other than Done Rite!
Robbie was professional, knowledgeable, on time and friendly.
Robbie kept me informed during the entire project and left the area perfectly clean.
Jamie W.
Jamie W.
2/27/2016
I just purchased a condo built in the early 60's in Orange. The washer and dryer is in the kitchen and apparently connected to the same line. Against my better judgement, knowing the line had been having slow draining, gurgling noises in the wall, etc., I decided the do laundry. Big mistake as within the draining cycle, started coming up through the sink.  Enter David, who called me while I was leaving him a voicemail. He was at my house within an hour, on a Saturday. Where do I begin...honestly I was just blown away. First coming over within an hour of when the problem started. The dedication of getting on the roof to snake the pipes, due to not so easy access  inside my place. He was done in less than an hour.  He was honest, direct and efficient. I honestly can't say enough good things. He checked my entire place and addressed my additional toilet issues. The cherry on top..the price was right! If you need an amazing plumber call him!! I will highly recommend, in a heartbeat, David and his company! Support small business!
Sina N.
Sina N.
11/04/2022 12:00:00 SA
Everything about Done-Rite is professional. Front the initial customer service staff who help book the appointment to the technician that comes out. They are very good at giving you an appointment that fits your schedule, as well as keeping you up to date via text when the technician is in route. You always know what to expect from the start when they go over the estimate with you. No hidden charges.  I've had Christian come replace my kitchen sink faucet, install meter control system, and for the descaling of my tankless water heater. Every time he was very professional, clean, and friendly. Always went over the job before he started. Always cleaned up after himself. Always tested to make sure everything is working properly before he left. He is also well knowledges, I always pick his brain with questions about future projects and his opinion on what I should do for different projects. He has always been patient and always answered all of my questions. Highly recommend you call them for all your plumbing needs.
Baby D.
Baby D.
5/20/2021
Austin showed up within 30min of my call regarding a shower that would not turn off.  He quickly fixed the issue by replacing the necessary parts.  I would highly recommend this business and will use them in the future.

Roger
Sindy Lin M.
Sindy Lin M.
10/19/2014
I am very pleased with Done-Rite and the level of service they provide.  I called Dave Turner, the owner, one Thursday morning and was able to schedule an appointment same day as he was so accommodating of my schedule.  He was on time and extremely knowledgeable about what was wrong with my plumbing.  What separates Done-Rite from other plumbers I've work with in the past is Dave's excellent communication skills, from effective scheduling which isn't always easy with service providers, to the plumbing problem at hand, to the cost implications of various solutions.  Dave is clearly straight-forward, trustworthy, and takes great pride in his work.  He is also customer service-oriented and strives to provide his clients with thorough service.
Reiko K.
Reiko K.
7/28/2022
Christian was very professional, amazing work , fast, clean and very nice and polite!
I'm very pleased with the excellent customer service also.
They did repiped my entire house several years ago and they did amazing work then also!!!
Harry G.
Harry G.
8/15/2017
Job well done, courteous over the phone and when Rich showed up it just continued. Excellent job done and answered any questions the wife and I had. Highly doubt we will use anyone besides Done-Rite. Thanks again Rich.
C W.
C W.
05/12/2016 12:00:00 SA
Our toilet was leaking so I decided to install a new one myself last week.  I got it in and everything seemed fine but we've had two major leaks in our home in the last 8 years so I'm a little paranoid about water.  I decided to call someone up to re-install the toilet.  

I jumped on Yelp and found Done-Rite Plumbing and Rooter.  I gave Dave a call and he had Marc at my doorstep within a couple of hours.  Marc was great and walked me through everything he was going to work on.  Even my dog liked him.  He only barked at him once when he first showed up so that's saying something.

I was quoted a price for the install and that is exactly what they charged me which was nice.  I was going to replace our two other toilets myself but I think I'll be calling Done-Rite.
Jack C.
Jack C.
8/24/2021
Robbie and Sarah were great! Had buyers request to repairs on plumbing. Done-Rite was efficient in communication and scheduling as well as performing the work. Like many of the other reviews here, done-rite gets the job done!

Special thanks to Robbie for his patience and willingness to share his expertise when I had questions, was a pleasure to work with!
Monique G.
Monique G.
2/13/2021
We had a problem, BIG problem. Sewer lines needed to be replaced ASAP. They came in with the best price and the work was done in 2 days with no inconvenience to whatsoever. These guys are lifesavers, trustworthy and honest. No surprises with the work or costs associated with it. Thank you a million for getting us out of a super crappy (literally) situation.
Steve P.
Steve P.
11/14/2017
These guys are great (Chris and Jason you guys are awesome).  

I had a water main break in my front yard, no idea where the break was, but the yard was soaked and the driveway was flooded in the middle of the day.  I was suspicious that the leak was under a concrete walkway leading up to my house (ugh!!).

Chris and Jason pull up at about 4 in the afternoon (near the end of a long day I suspect) and investigate.  No easy answers and no choice but to discuss options, best and worst case scenarios, pricing, and start digging to find that leak. No time wasted, no we'll schedule this for next week, all action.  All needed equipment already on the truck.

After some digging, the leak was determined to be under the concrete walkway.  No problem:  they removed the concrete, found the broken piece of pipe and repaired it.

This could have been a major event and a major expense.  These guys turned it into a minor event and a minor expense.  They work hard and fast.

I can't say enough good things about these fellas...thanks.
Simone H.
Simone H.
06/02/2018 12:00:00 SA
Just called Done Rite Plumbing on a Saturday morning in a panic after I decected a leak in my bathroom. I had no idea what to do so I started calling around and Dave answered. He was booked for the day but heard how panicked I was and took time out of his day with his family (was his day off) and said he'd be at my house in 10 min which he was. He quickly found the problem and called around to find the company that could come dry my floors. Plus he fixed the problem which was a loose hose on my washer. So so very thankful. No charge! Such a great guy and his wife who was waiting in the car for him. Bless you both!!
Terra B.
Terra B.
5/17/2016
He was a great guy and an awesome plumber! He came after the big chain plumber came by and couldn't find the issue. Found it in about 5 minutes and resolved it quickly to get us back up and running. We will have him come back to finish the project and make sure this doesn't happen again.

He arrived quickly, and gets my highest recommendations.
Reyna K.
Reyna K.
11/19/2022
This is the best plumbing company in Orange County . I highly recommend them for thier Honesty professionalism kindness and great work ethics .They get the job DONE RITE . Thank you for your service .
Randy K.
Randy K.
3/22/2022
3/4/2022

# Replaced water heater
Replaced old GE 40-gallon water heater with a Bradford White 40-gallon.

# Replaced laundry bibs
Replaced washing machine bibs whose valves had seized due to galvanic corrosion and teed off and replaced the refrigerator water supply line.

Overall, Elias and Logan from Done Rite Plumbing did a good job. They were punctual, respectful, and represented Done Rite well. I would definitely call Done Rite again and I recommend them.
Marc C.
Marc C.
12/01/2022 12:00:00 SA
Special thanks to our service technicians Elias & Victor. We recently had our sewer line hydro jetted and the guys did a phenomenal job. Both guys were very friendly and worked very hard. At the end, they showed me the finished sewer line using their camera and it was squeaky clean. Thanks a million guys!
Tony P.
Tony P.
06/11/2020 12:00:00 SA
I had a clogged bathroom sink. Called Done-Rite based off of online reviews. It was easy setting up a next day appt. They did call promptly to tell me they had to reschedule for a different time. I appreciated the heads up.
On the day of service, plumber Danny arrived early. He was very professional and was in and out. He didn't leave a mess and was very respectful wearing shoe covers and making sure not to leave any trash behind. Danny gets 5 starts for professionalism and being efficient. The work was done over a month ago and the sink drains just fine no issues.
I would use them again as they always kept me in the loop and very prompt and professional. As for price (for comparison) - to snake my sink drain it costs 225.00
Shaina C.
Shaina C.
3/25/2020
Outstanding and very informative employees. These guys do an amazing job and are very professional and thorough. I will be recommending them to everyone I know!!
Terry O.
Terry O.
02/01/2021 12:00:00 SA
We have used Done-Rite Plumbing several times for Our Real Estate business.  They are very reliable, very organized in the way they set up appointments and communication is second to none!

Today they sent out Christian and he was A+, you could tell he loves his job and is very enthusiastic.  This company clearly knows how to hire the right people.   Prices are very high, they charge by the job not by the hour so make sure you are clear on what you need. Essentially we love the company, love the employees and the way they manage the business but pricing is pretty over the top to be honest.   We paid to have a shower cartridge installed at $325 which is a 30 minute job but they quoted $285 over the phone and then as an add on they charged $250 to replace a toilet fill valve and the flapper.  It was about $500 labor for an hour so pricing is not for the faint of heart.

We will hire them again when we need a reliable call out, I just wish they could get a little closer to industry rates.

I would like to note that they did without question honor a warranty without question a couple of years ago so again great company, you can trust!  Thank you Christian!
Shoshana L.
Shoshana L.
7/29/2022
Done-Rite plumbing was fantastic. Plumbing issues are always stressful and never fun as a homeowner. I called on a Monday morning, and they were at my house within a couple of hours. Christian was the plumber that came. My husband was the one dealing with him, but told me he was great. We had an issue with our kitchen sink that he figured out right away. They had to come out the next day to fix it because it was going to take a significant amount of time. While they were working,  Tiffany from the company also checked in and was fantastic.
While fixing the pipe, we were told that we had issues under the house and another company would have to come out. They went ahead and recommend a company and coordinated with them to come to our house. They made that part easy too. That company has also been fantastic.
If you have plumbing issues, definitely call Done-Rite. They are reasonably priced, honest, knowledgeable, and a breeze to work with.
Meaganezer G.
Meaganezer G.
4/28/2017
So, there is good reason why this business has such great reviews!  As with any business, my wife and I are skeptical of any business with such perfect reviews because we wonder whether they are paid, fake reviews.  But we can tell you that this business is legit and the excellent reviews that it has is for good reason.

When we purchased our home, we hired another plumbing business to do some work on our home.  Unfortunately, while the quality of work was great, the customer service was disrespectful and enough to never want to use that plumbing business again.  We had a couple situations where the plumber would talk down to my wife or not explain things to her while giving me a level of detail in the work that apparently my wife did not warrant.

Thus, we decided to give Done Rite Plumbing a chance, and we are glad that we called!  The first visit to our home was the day after Super Bowl Sunday.  Our kitchen sink backed up.  Chris was over the next day, five minutes early, and solved the issue at a great price.

The second visit to our home was just recently (late April 2017) for toilet issues.  Chris visited our home again, remembered us, explained everything he was going to do, and the price was great again!  He explained three options for solving the toilet problem and got us involved in choosing an option that was cost-effective without wasting our time.  He even checked a few other items in our plumbing (at no additional cost) just to rule out other issues.

While price is important for us when hiring businesses, customer service and satisfaction are what will make or break things for us.  We would gladly pay more for something if it means great service.  Done Rite Plumbing offers the best of both; its pricing is great and the service (from scheduling an appointment to the plumber's visit) is amazing.  

Chris, thank you for jobs well done!  We hope to not see you soon...who wants more plumbing issues?  Really.  BUT, if we do have plumbing issues in the future, we will not hesitate to call Done Rite and ask for Chris.  You are great, Chris!
Jordan C.
Jordan C.
02/11/2022 12:00:00 SA
I've used them twice and both times they were ver responsive and got someone out right away. Austin came to my house both times and was super helpful, transparent with options and pricing, and provided incredible service.

I highly recommend them!
Lora K.
Lora K.
10/18/2016
We called Dave about a leaky shower faucet at 9:30 this morning, and he came by 1:30 in the afternoon.  He replaced the parts within 15 minutes, and was very informative about what he was doing and let me know about the year warranty on the parts.  He did a great job, and we appreciate his prompt response to us and the speedy repair!
Chris L.
Chris L.
10/05/2022 12:00:00 SA
We noticed a leak coming from the regulator valve by the main water shut off in the garage. Called Done Rite and Tiffany was able to send someone out within the hour. Danny arrived promptly and was very professional and courteous. He answered all my questions and was able to address the leak as he had all the parts in his van. Thanks for all your help and we will definitely be calling if we have any other plumbing issues.
Travis D.
Travis D.
3/15/2017
Couldn't be happier with the service and pricing from David and Done right. We had an emergency at 7:30 at night and he dropped what he was doing to get us taken care of and up and running. Extremely professional and clean! Couldn't recommend them anymore!
Kyle L.
Kyle L.
5/14/2020
I called Done Rite, Sara answered and got us scheduled for a quote the same day. I received text message and e-mail updates for the arrival window. I was looking to move my washer and dryer from inside my house into the garage. Austin came out to my house as scheduled and was very informative and efficient while looking at the job. I received an e-mailed quote within hours that was extremely reasonable. Dee, the manager called me after i received the quote to go over it and see if my expectations were met. They came out the next day and completed the work. We are very happy with their service from start to finish and will definitely be using them in the future! We highly recommend!
G K.
G K.
9/26/2020
Ok can we just say this is one of the best if not the   Best plumber business owner in OC! I mean I had plumbing leak And this gentleman walked me through the entire process on how to safely shut off my water supply. I immensely appreciate that he helped me find someone on short notice to help with my sink issue leak! I may not have had the Opportunity to work with him but just based off of customer service and professionalism he really hit it out of the ball park! They just don't make plumbers like you Add I do thank you so much and I look forward to working with you and recommending to all my family and friends in the future! If I am reading this review I will definitely use this company! You will be happy!
Pryo H.
Pryo H.
12/01/2018 12:00:00 SA
Need a plumber for all kind of plumbing repair, replace or other needs? Give this company a call. They have great, friendly, courteous energetic crew that come to your house no matter how long of the day thay have before they come to your house. They also will clean up so they will leave no mess. Thank you guys.
Dennis B.
Dennis B.
09/11/2017 12:00:00 SA
Looking for a plumber?   Stop looking, you found the best, seriously, no BS, the BEST!   I've used Done Rite twice, both times were exceptional from my phone calls asking for help to the cost and everything in between.  My home was left spotless, they were clean, (no low rider pants if you know what I mean), walked in my house with sock feet, friendly, knowledgeable, quick, text messages as a reminder, e mail confirmation and very reasonably priced.  If I'd thought to leave a review last time I used them it would be the same, 5 STARS,  they are the BEST plumber I've ever used.  Don't look further, call them, I guarantee they are the BEST.  You won't go wrong.
Yen-Po L.
Yen-Po L.
1/25/2017
We called 5 different plumping services to request for quotes. This place gave us the BEST DEAL with the most ENERGETIC & positive attitude!! They are very KNOWLEDGEABLE , SKILLFUL, and RESPONSIBLE team with EXCELLENT service from the beginning to the end! We called them because of main drain line backed up. Chris came right on time, inspected the system, and patiently explained the issue with all possible solutions very clear. We then decided to install a clean-out T tube and hydro jet the main line. Problem solved!!!!!! Thanks to Chris & David for being so professional, for going above and beyond their responsibilities to make sure everything done correctly before leaving our house.
Mark H.
Mark H.
04/10/2019 12:00:00 SA
I would like to share my wonderful experience with Done-Rite who came to our house to rescue us for the water leaking issue.

We had a water leaking problem in March. Home insurance told us to find a company on our own and they will reimburse it to us later. I yelped for plumbing service. I found this company has outstanding review so I decided it to give it a try. Keep it in mind, I have little knowledge about plumbing.

When they first showed up he explained everything to me clearly by using the language that I would be able to understand. I also told him my concern was that we just remodeled last year, and I was worried about messing that all up. I know I was being a little bit difficult because the leaking was underneath the tiles. He started working and then showed me he carefully took out the tiles and my contractor company could put them back. I was really and I am still really happy that he not only fixed the water leaking issue, but also was very considerate for our need.

Their staff, representatives, and other people were also very professional and polite. As a client, I can say this company does offer professional work, nice service, and good work ethics. If you are still reading my review, you won't regret choosing them to rescue you and your house.
Heather H.
Heather H.
10/04/2017 12:00:00 SA
The owner was great when I spoke with him to schedule the appointment, super friendly and accommodating. When Richard came out to perform the service the following day, he was beyond knowledgeable and friendly. He went above and beyond educating me and giving me tips about my dishwasher, toilets, emergency shutoff valve, water temperature, and overall plumbing. Although I wasn't able to adhere to his recommendations at this time, I will definitely be calling them for any and all future plumbing needs. It was well worth the $79.50 service call fee.
Kevin P.
Kevin P.
01/09/2021 12:00:00 SA
I've used Done Rite a few times and they have done a fantastic job for my wife and I. We had multiple projects in our new home, I've have to call them out to fix a bathroom remodel gone terribly wrong by a horrible contractor (I did review them on Yelp), and put in a water filtration system for us. Wouldn't call any one else.
Amit G.
Amit G.
05/02/2019 12:00:00 SA
Done-Rite has a very professional team that helped us out in a pinch, twice. They were the quickest to respond to our water heater replacement needs. Dave was also quick to come by and make some adjustments. When it comes to plumbing/water speed matters!
Tara B.
Tara B.
02/09/2019 12:00:00 SA
Wow!  Fantastic service, clear communication, and great results!  Dave looked at the whole problem, did some troubleshooting, and offered a comprehensive solution.  Best plumbing service we've ever experienced.  Give these guys a call, you won't be disappointed
Paul O.
Paul O.
10/27/2016
Dave is an awesome person very polite and personable. Showed up when he said. Explained everything to us and did a great job. He will be our first call if we need him again
Rosie T.
Rosie T.
02/05/2019 12:00:00 SA
Dave came back to check on a problem from a couple of months ago. Diagnosed a recurring problem we've had as possibly being the more serious repair job which he had mentioned the first time out. Still, in an effort to keep cost low, he again gave great service with his usual friendliness and smile and even threw in some extra service. I would recommend this young man to everyone. ...and he's cute too!
L. D.
L. D.
5/27/2017
Another five for these guys. We had Chris out and he exceeded our expectations. He was very friendly and efficient as well. We highly recommend him.
Lytie W.
Lytie W.
05/05/2022 12:00:00 SA
This was first time using Done-Rite Plumbing! I was very impressed ! Robbie the technician that came out was warm and friendly so made me feel quite comfortable having in my home. He was very clear and forthcoming about the cost of the job and gave me a worse case-best case quote. Turns out it was a best case and he did a great job! Cleaned up everything when he was done and I am very happy with the work and his communication skills !
Gail D.
Gail D.
04/01/2020 12:00:00 SA
Five years later from my first review and I had another plumbing issue. I heard knocking in my pipes and I thought it was connected to my water heater. It was discovered that it was my neighbor's water heater I was hearing. Danny installed a water filtration system to improve my water quality. Service was just as prompt and professional as I had received five years ago, Thank you Danny.
Drew C.
Drew C.
3/28/2017
Dave responded to my email inquiry on Yelp within an hour.  I was able to schedule an appointment for Saturday morning at 9:00am.  I received a text when Chris was on his way, and he called me when he arrived a few minutes early.  He looked at all of the leaking faucets, took them apart to determine the cause, and gave me a price quote.  When I told him to proceed he left for the plumbing supply warehouse.  When he returned about an hour later, he repaired all of the faucets and the tubs.  Chris was very professional and knowledgeable.  He kept everything clean and neat, and completed the work quickly.  The may not be the cheapest plumbers you can get, but their quality and professionalism provide great value.
Dalton S.
Dalton S.
12/12/2022 12:00:00 SA
Exceptional service, lightning response!

No surprise why there are so many 5 star reviews. Done-Rite has earned every single one. On top of the quality work, the techs are super friendly and will explain everything. If they say they will be there at 8 they mean it. In a world where time is money, I appreciate this. I can schedule around their commitment and be sure it will not change. For the major and plumbing jobs at our house, we have used Done-Rite and will continue to for the years to come. Austin P. was phenomenal.
Raya T.
Raya T.
1/15/2017
I would highly recommend this plumber to anyone. We had two stopped up drains on a Sunday night. We called expecting to leave a message but he picked right up and was there within 1 hour on a Sunday night. Was quick and professional and the price was reasonable. I would highly recommend him.
Jessica P.
Jessica P.
3/29/2017
Chris B. was simply amazing. He was efficient and very kind. We were without hot water for several days. He came out assessed the situation, got the part ordered and was back out shortly after me informing him the replacement part arrived. I really appreciate him squeezing us in first thing in the morning. It's clear he takes pride in his job and you don't come across that
Tom G.
Tom G.
11/21/2018
Had a leak in the main line coming into the house.  Called on a Thursday afternoon and they were out on Friday, evaluated the job, which was unique, and had it all finished up that day.  Couldn't be more pleased with the service on the phone and in person.
Priscilla T.
Priscilla T.
08/11/2023 12:00:00 SA
John and Danny did an amazing job unclogging our sink and washer unit , was in and out in no time . Would recommend !
Catherine D.
Catherine D.
1/26/2023
We had an issue with our garbage disposal and a leak. Called company and they were very responsive and arrived on time. We are so pleased with the work James did for us. He's such a nice guy and good at his job. If we need help again we won't hesitate to call this company and we'll certainly ask for James . Thanks again for your help.
Cheryl D.
Cheryl D.
6/13/2023
My kitchen sink clogged. Done Rite got me an appointment within 3 hours.  
Logan & Jon showed up on time, surveyed the problem, fixed it & that was it.  
I will say Logan & Jon were Courteous, explained what they were going to do, showed me what was wrong & they cleaned up before they left.  
I will be using them again.
Linda T.
Linda T.
10/18/2017
THANK YOU:  Our thanks to Richard and Dave for their excellent service!

IT BEGAN LIKE THIS:  Husband leaves to play golf.  Wife notices the downstairs toilet is making strange gurgling noises?  Not sure why?  Guess I'll just flush?  OH NO, she yells, as the toilet overflows on the carpeted floor in this little powder room.  Husband returns after receiving frantic call and together they try several home remedies including the trusty plunger and mother's favorite solution - bail out the toilet bowl and then pour in lots and lots of hot water.  Nothing worked.

NEXT STEPS:  While husband rushes out to buy a carpet cleaner to suck up the mess, wife goes to Yelp and finds Done-Rite.  It was quite late by then, but Richard came to make an initial analysis of the situation and we all agreed the symptoms indicated a main line blockage.  Rather than start work that night we agreed to have him return the next day.  We had been wanting a new toilet for that bathroom, so we asked him to bring a new toilet too.  Richard made a special effort to go out extra early the next morning and pick up our new toilet so he could head directly to our place and be ready to start without any wasted time.   Much appreciated since we relied on our camping commode in the meantime.

VIRTUES:  Richard's experience and knowledge were evident as he worked.  Even more impressive was the level of patience and perseverance he displayed when dealing with frustrating situations, including our lack of a proper main line clean-out and an unconventional, convoluted plumbing configuration under the toilet that made working the cables and camera through that maze quite challenging.  In spite of Richard's tireless efforts, using different access points and various tools, it turned out that Dave had to bring the hydro-jetter.  Working together they were able to clear the blockage and Richard installed our beautiful new toilet.

SUMMARY:  While Dave was there we had a chance to talk with him about his company.  He has a genuine passion for running an honest business that brings real value to his customers.   Based on our experience, I would certainly say that Dave and Richard are skilled, thoughtful, hard-working, customer-focused gentlemen who do a good job for a fair price.  We'll be having them back in the near future to install a proper clean out and fix a patio drainage system problem.  It's nice to feel confident about calling a plumber when you need one!
Amanda W.
Amanda W.
06/03/2017 12:00:00 SA
Plumbing problems are never fun, but this is a great company.   Chris and his partner showed up as discussed and were totally honest and open about each step of my repair process.  Even though they had to go through drywall to access my plumbing, they worked hard to leave no mess.  Chris even took the time to point out a duct work problem he saw (a fire hazard!) that I never would have noticed on my own.  

Throughout the repair process this company has been friendly and quick to respond, even though it's a weekend.  I can't recommend them enough!
Hank C.
Hank C.
01/05/2018 12:00:00 SA
I saw the review on yelp and decided to call for service.  The guy arrived on time and friendly.  The went upstairs to turn on the water to check for leaks for the shower area.  This is when everything going down hills.  I have the Mixcet faucet, which it work little different with other faucet you see, the guy turned both water flow and temperature adjustment at the same time and the whole thing locked.  Which is ok, I did that once too and had hire a Plummer to readjust it.  However, the guy instead of fixing it, he got really frustrated, went out to call his boss to solutions.  He then trying to put back together, but improper way.  So I have to take off apart next day and fix it myself.  He then trying to fix the leak, stating is due to hair blocked the drain, he put the snake in, and pull out few hairs. (Not the reason caused the leak), he then left and stating he will came check again next day.  At night when I trying to use the shower, of course it still leaks.  He charged $170 for taking out of hairs which not really the problem caused.  I called the contractor that I used before next morning, he then ask me to check on the bottom of the shower see if there is any tiles that has gaps in it.  Problem solved.....it only need to reseal the bottom of the ahower, nothing wrong with the pipes and drain.  The guy showed up later, I told him the issue was, he helped to reseal the shower with DAP.  I mean nice person, but payment $170 for removeal block hair it was diagnosed wrong is really not acceptable.  I wish the guy can be more skilled.  I gave 2 star for at least a nice guy, but not really happy with the charge and work been done.
Eila O.
Eila O.
03/07/2017 12:00:00 SA
My review's a little late as we had Dave with Done Rite come out in January, but I'm still just as excited about the service I received. We had a clog in our main line that was causing water to backup and flood our bathroom from under our improperly sealed toilet, so we needed someone to come out as soon as possible. I called a handful of places, all of whom told me how busy they were, and that they couldn't make it out for a few days. Dave seemed like the first person who actually got how urgent the problem was (we basically weren't using any water at all as we were afraid of anything going down the drain showing up again on our bathroom floor) and he squeezed us in before any of the others could. Once he was out, he was professional and got right to work. He scoped out the clog and was able to show me how bad the problem was, and gave me a few different options. Even though Dave gave me a handful of solutions (for both short and long term fixes) that varied in price, I never felt pressured or like he was trying to up-sell me. I didn't go with the more expensive hydro-jetting option, and instead did the regular old snaking option, knowing that it would be harder to get all the roots - but Dave did a fantastic job and actually was able to get almost everything. When we need our main line snaked again (and we will), I will absolutely use Done Rite.
Roya G.
Roya G.
01/09/2019 12:00:00 SA
This company is wonderful!  I called the office and explained my situation and the woman on the phone promptly scheduled my appointment.  David was super nice and friendly and very knowledgeable.  I had a leak in my downstairs bedroom that was coming from my upstairs bathroom.  He cut the ceiling and was able to diagnose that the wax ring needed to be replaced. He also took a look at a couple of other areas in the house and took the time to explain to me what I was looking at so I could understand what was going on.  He replaced the wax ring for me and provided me with additional recommendations which I will definitely implement.  He was also very conscientious about cleanliness and removed his shoes upon entering the house even though it was not necessary. He cleaned up everything after he was done which was great as well.  The prices in my opinion are reasonable and fair and he performs quality work.  This company will be stored in my phone as my go-to plumber.
Ryan L.
Ryan L.
11/12/2021 12:00:00 SA
I bought a house in Long Beach and had them come out to inspect the plumbing. We ended up needing a lot of pipes replaced, and a liner installed in piping out to the street. They were expensive, but were very thorough. Robbie and Moe went above and beyond explaining the situation, and fixing the problem. They were fast, clean, and helpful. I'll definitely use them again in the future.
Helenee C.
Helenee C.
5/18/2023
Logan is a life savor...!!  Thank You so much.... he stands by is word!
will always know it was Done Rite!!  10 Stars
Michael S.
Michael S.
03/05/2020 12:00:00 SA
I've been a customer of Done Rite Plumbing since 2014. I manage 7 rental properties and have my own home. So I've had my fair share of plumbing issues. I've had the pleasure to watch Dave's company grow through the years. The best way to describe Dave and his team (Sarah,Christian, Austin, Danny, and Jimmie) is like family. When the water is leaking, I only make one call to someone I trust. I don't need to shop around for price, I need it DONE RIGHT. I'm always greeted warmly by Sarah the office manager. Sarah always goes above and beyond to accommodate me and my emergency plumbing issues.  Dave and his team have always recommended the right solution. They tell me what I need now and the things I need to be aware of to look for in the future. All my tenants know Dave and his team, and they trust and feel comfortable when there at their residence. My cousin who  has a real estate brokerage (Shaner Brokerage) uses Done Rite Plumbing with all his listings when needed and recommends his purchasing clients to use  Done Rite Plumbing . One last thing, every plumbing issue that Done Right has fixed in my homes, has never had to be fixed again because it was Done Right the first time. Thank you Done Rite Plumbing.
Brian T.
Brian T.
10/28/2016
This is the first time I've used Done Rite but I couldn't be happier! They were fast, courteous and very professional. He fixed my drain and checked everything thoroughly. It's nice to see a company care about their work and not just try and sell you something you don't need. I will definitely call them again the next time I need a plumber and I would recommend them to anyone else that needs one.
Parker G.
Parker G.
8/13/2020
Jason from Done Rite plumbing was awesome. Cool guy, easy going, and easy to work with. He came and installed a pressure regulator and at first it was too low for my landscaper, and he came back and made sure it was corrected the same day (within 2 hours)! If someone can follow up on their craftsmanship and ensure it's done right, that goes a long way with me. Not to mention he was on time this morning! I'll be going to Done Rite from now on.
Bethany S.
Bethany S.
06/06/2018 12:00:00 SA
I just had Robbie come by to fix my bathroom sink. The company had originally quoted me at $170 and I had really hoped it would stay there. He inspected my pipes and confessed that they are quite old and if one springs a leak the price might have to double. I appreciated the warning but was grateful when he worked carefully and completed the job without any issues. He suggested some preventative measures I could do in the future and explained each of my options in vivid detail. Robbie was quick, thorough, and on time... everything I look for in a plumbing company.  I look forward to working with him again.
Carminna R.
Carminna R.
06/06/2020 12:00:00 SA
I used them to install 2 toilets.  Service was great but I don't recommend having Done-Rite provide the toilet as they will charge double.
David T.
David T.
02/08/2023 12:00:00 SA
We got a new washer / dryer, but when it was delivered, they discovered that the water was leaking from the valve so I needed it fixed.

After trying to get quotes from several handymen, and having slow responses, we decided to get it done right! I sent a message, got a response, and all within 2 hours, Christian showed up ready to get it done. He also hooked up the gas line to the dryer for us.

While he was here, I asked some general questions I've had about our plumbing and he was happy to answer them.

Overall, it was a good experience from initial contact to completion and now I've got them bookmarked for next time. The communication was great through text and emails - job scheduled, Christian will be there at 10, on his way, etc.
Charles H.
Charles H.
11/13/2016
Those of us who live in Orange know these older homes need special attention. My kitchen drain was no exception. Constantly giving me problems. Slow drainage, gurgling sound was making me crazy. Several attempts to snake it (by another company) only provided a temporary fix. I made an appt with David and he show up on time the next day. His Hydro Jet Machine provided me a solution, Honestly I have never seen my kitchen sink work so well. No noise, just drains quickly and quietly !  David is extremely helpful and knowledgeable explaining some things I was unclear about. Even giving me a warranty on his work. Done Rite Plumbing means exactly that. I would highly recommend ! 5 Stars !
Raimundo R.
Raimundo R.
6/30/2023
Had a plumbing emergency and called Done-Rite. They came out right away and fixed the problem. Logan and Jon were great and fixed what was a complicated problem. They were very professional and wanted to make sure we were happy with the end result which we were!  I would definitely recommend Logan and Jon and Done-Rite for all your plumbing needs.
Rami D.
Rami D.
5/25/2015
My water heater blow up , I called Dave at 730 pm and he was at my house in 15 mins !!!! He fixed my issue in a timely matter. Great response , great service. Thanks Dave.
Jo L.
Jo L.
10/29/2018
Had pinhole leak outside pipe. Chose high reviewed repair company. So far reviews reflected my experience. Yelp message chat with Dave. Appointment phone call with Sarah. And repair serviced by Rob.

Rob was an hour early than expected. He was very professional, knowledgeable and polite. Gave me a fair pricing and upfront estimates for other potential repairs and even some possible DIY tasks to save. Also was very thorough with repair detail and finish time estimate. He did do a final debriefing after repair. I failed to notice the replaced faucet valve was a threaded twisting valve (specifically stated in the invoice so my fault) versus the 1/2 turn valve i had before. Oh well my fault for not observing that detail. The major issue, the pinhole leak, was resolved and i am satisfied with the repair job and this company.

I will definitely be keeping them in mind for future plumbing service.
N A.
N A.
2/14/2017
This company did a great job at unclogging my shower drain and even better helped me fix water pressure issues that I've had since I moved into my home at no extra charge. Very responsive, honest, and easy to work with. I'd highly recommend them.
C M.
C M.
10/09/2022 12:00:00 SA
I have called on Done-Rite several times in the ten years I've owned my house. I've used them to install a tricky garbage disposal, connect my refrigerator water line and replace my water heater. Each time, they sent a professional that did excellent work. Shoutout to Dave, Robbie and Danny. However, the recent work by Johnathan and Moe finally got me to write this review. Last Sunday, water literally rained down into the room beneath my upstairs bathroom. I called Done Rite first thing Monday and Johnathan was out by 11a. He realized a section of ceiling would need to be removed for the repair and referred me to a company. The ceiling was removed by 12:30p on Thursday. Johnathan had stayed in touch with the contractor and arrived at 12:15p to get ready to fix the problem. He brought Moe with him and the two of them stayed until after 6p to make sure the job got done! I really appreciate Tiffany and everyone at Done-Rite involved in making what could have been a stressful situation go so smoothly.
Rita F.
Rita F.
6/17/2022
Our kids bath tub was clogged and after trying to resolve the issue on our own, I called Done-Rite. Tiffany answered  and was super nice. She was able to get a technician out that same day. Danny came out 15 min after calling and fixed our issue with in at matter of minutes, we had our tub working again!! Thanks again!!
Omar F.
Omar F.
4/22/2017
Great service.   he came out and used the jetter and totally unclogged my drain.  It was perfect  timing because of the rain storms we had this year.
I would definitely use him again if it ever gets clogged again.  
Very nice guy too.  Definitely one of the nicest plumbers I've dealt with.
Andrew J.
Andrew J.
4/28/2017
Great experience! Very professional! Dave's a great guy and super knowledgeable! I would absolutely recommend his services!
Margaret S.
Margaret S.
11/21/2020
Austin and Moe were on time, thorough, and professional. Communication was clear. Price was as stated. This operation isn't the low price leader. Some jobs demand licensed operators. Water is nasty and insidious and expensive if problems aren't fixed the first time. I want problems to disappear, not reappear.  I hope I don't need Done Rite again, but nice to know who to call.
KD R.
KD R.
4/21/2017
Our experience with Done-Rite was exceptional. From my frantic phone call to Alissa, who calmed me down and set up a same day appt for us with Chris, who did such a great job of explaining his entire process. He made us feel so comfortable and safe. Our emergency was short lived because of the professional care from Done-Rite Plumbing, we highly recommend their services!
Tim D.
Tim D.
3/30/2023
I cant tell you what a pleasure it was to have a such a great experience. No one likes when things go wrong. I opened the door to Logan a young and very professional knowledgeable Tech. I have had a lot of service providers in my years and believe some the younger are just jerks. Done Right Logan is a huge asset. Great knowledge and a great personality. Thanks so much.
Jim C.
Jim C.
01/02/2017 12:00:00 SA
I sent David message on yelp and got a response immediately.  I then called him on the phone and described my problem.  My backyard drainage was clogged on both sides of my house.  I knew that I had some serious root issues from my palm trees growing into the pipes.  I previously rented a rooter from Home Depot and spent half day pulling out roots, but I could not very far.  David recommended using a Hydro Jet which was a bit more money however, it is also more time efficient and effective.  David showed up on time and was very knowledgeable.  He works fast and does not mess around.  He cleared eight drain holes in two hours.  I definitely recommend Done-Right Plumbing.
Stephanie E.
Stephanie E.
10/06/2022 12:00:00 SA
Robbie was knowledgeable, punctual and wonderful in finding the cause to our leaky ceiling.   He was efficient and kind throughout the entire process. This is my second time using Done-Rite and would definitely recommend them for your plumbing issues/needs. The receptionist (Tiffany) was also very kind in helping schedule my appointment this afternoon. It was a pleasure working with Done-Rite.  Thank you !
Claudia F.
Claudia F.
6/17/2020
I had a leaking at my backyard and needed someone fast to repair . Thanks all the reviews I called the company and Sarah was very friendly and right away booked Danny to come here. He worked  well and fast!!! Unbelievable but this week I had another leaking coming from my kitchen to outside of my house and Danny came back and did a very good  job as well.
Genny S.
Genny S.
09/01/2022 12:00:00 SA
Our front spigot outside, is the mainline to the household was leaking profusely.
Called Done-Rite Plumbing and Rooter to come out, to fix and stop the leakage.
Robbie Riach came out, very polite & knowledgeable person. Told us that the main pipe was broken, all thru the main line. Advise us that even though he repair the spigot, it's the pipe under the ground that's leaking. He closed the spigot and the main line. Showed us the meter on the main line and still it is running, 'coz water is still leaking under ground. We decided to have it done since it's the original pipe from 1960's. Done Rite called water, gas and electrical company to come out to inspect the mainline. Before they can do the repair to the water mainline outside. These guys go above & beyond to help us solve the problem.
*Dave the owner & Tiffany, texted us all the time and keep us on the loop, that Robbie is on his way.
Robbie also fixed our spigot at the back with No charge.
Also, they guaranteed 5 years on the repair. They will come out with No Charge, pertaining to this repair.
*We are happy and please with Robbie, Dave & Tiffany.
Job well done! We will call them for our future needs.
*We are grateful that we found this company.
We will recommend Done-Rite Plumbing and rooter to anyone.
Thank you so much. God Bless. Be Safe...
Jennifer M.
Jennifer M.
10/30/2018
Great experience with getting my tankless fixed. I highly recommend them for their professionalism. Up front, honest and get it done kind of place. Highly recommended!
Norma M.
Norma M.
03/01/2023 12:00:00 SA
Absolutely very good service with them. They responded quickly and came to the house the next day to fix our emergency leak. The gentleman they sent out was very kind and knowledgeable. Definitely recommend.
Janet P.
Janet P.
10/26/2022
I've been in customer service for 40+ years in the service industry.  It was refreshing to have stellar customer service from my initial phone call to the completed work.  Their dispatcher was on vacation but the gentleman that answered the phone had the answers to all my questions and more.  Because they were the only company I had called that knew the right water heater for my mobile home and what was required by code, I made the decision to have them do the work. Elias Bahena was the technician that reported out. He was very courteous,  knowledgeable and his quality of work was excellent.  He did a very neat, clean installation.  I may have paid a minimal amount more for the work but, their overall knowledge, customer service and quality was worth every penny.
Martin C.
Martin C.
8/20/2019
After several years of dealing with other plumbers, I was looking for a new company to use.  I took a shot on Done-Rite and have been extremely happy with their service.  I can't say enough good things about them.  Sarah who answers the phones and schedules appointments is always friendly and understanding.  They are straightforward and honest with their pricing and they explain everything they are doing.  I've dealt with Dave directly twice at my condo.  He unclogged a shower drain and helped me with a serious leak in my pipes.  My parents are both 75+ and needed some work done at their home.  I contacted Done-Rite to complete the work.  Robbie was able to replace a bathtub shower diverter  for them and replaced some of the old piping leading to the diverter.  My mom is not easy to please and she was extremely happy with the work done.  After my recent issues, I have other family members asking for Done-Rite's contact info.  Highly recommend them!
Adam D.
Adam D.
12/18/2020
Done-Rite is great! Third time I used them. This time the drain for my washer backed up. Called Dave and he sent Christian out the next day. Christian got it working, but I still wanted to see any other issues, so I had them come back with a camera. Turns out my 2 pipe was totally clogged except for a 1/4 hole. They had no problems letting me watch and check out the camera. They came back the next day and descaled and cleaned out the pipes and that's when they discovered a crack about 4' in length. Pipes are 60 years old so I just decided to have them install a new sewer line for the kitchen and washer drain. Christian, Mo, and Dee, along with a crew from Aleka Concrete showed up in two days to do the job. The guys were super cool and friendly. They cut the concrete, dug the trench, installed 70' of new sewer line, and put the new concrete in in one day. They even hauled away a little extra junk I had because they still had room in their truck. Definitely worked their butts off. They were always either right on time or a little early. Awesome guys. My two previous jobs was a water heater install and main sewer line lining. Zero complaints.
Patrick S.
Patrick S.
1/20/2017
Chris was an amazing plumber. Quality work at a fair price.
I appreciated his willingness to explain what he was doing and his friendly attitude throughout the entire process.  

From beginning to end I really appreciated his knowledge of his work, his cleanliness to ensure that his work space was cleaned well after he finished, his respectful approach, and really his high quality of work.

I would definitely recommend Chris and look forward to working with him again.

Thank you!
Jennifer M.
Jennifer M.
1/13/2021
I would highly recommend using this company. Christian was on time and very professional. He wore a mask the whole time working. We had a water main leak at our home. They fixed it right away. The owner David called me and explained to me what it was going to take to fix the leak. He was very informative and easy to talk to.
Tom P.
Tom P.
10/21/2015
I had a backed-up line that drained a kitchen sink and bathroom sink on a Sunday evening.  I had a family gathering then so it was important to deal with it ASAP.  I called a couple of plumbers before I reached reached Dave.  Dave would not quote a price over the phone, but he agreed to come over right away.  He arrived within 45 minutes and was very personable and professional.  He said his price to clear the line was $300.00 because it was Sunday evening.  He reamed the line about 10 feet and was finished in less than 30 minutes (including putting away his equipment).  I will be sure to get a price before having them come to my home again,
Chris B.
Chris B.
5/30/2023
Communication was great, the technician was helpful when he arrived. Just surprised at the cost of the quote. Maybe it's just industry-standard right now. The leak was on the T-joint pictured. I dug the dirt out before he arrived and showed him where the leak was, hoping it was a quick fix. He called his manager and quoted 2-3 times what I was expecting for the work ($1,250). Decided I would take the next day off work and fix it myself.
Chris R.
Chris R.
10/02/2016 12:00:00 SA
We've tried several plumbing companies since moving into our house last year, and Done Rite is a stand-out. Friendly, professional service, attention to detail, and whatever they fix *stays* fixed. Several other plumbing companies arrived to fix small problems and spent hours dealing with surprises. The guys from Done Rite find the same surprises, and don't even blink. They just go, Oh, one of those. Okay. and keep working.

On time. On budget. Zero issues. I just can't ask for more.
Travis U.
Travis U.
1/15/2016
Dave was at our house same day for our main line leak. He stayed late until the job was done and even helped us to stay within our budget!

Very nice guy and hard worker.
Steven K.
Steven K.
2/29/2020
Christian from Done-Rite did a fantastic job replacing our bathroom faucet (definitely not an easy task!) and installing a replacement. Needed to leave halfway through to get some parts, but was only gone for 20 minutes. Highly recommend, and will use Done-Rite for future projects/issues.
Todd F.
Todd F.
7/27/2023
I was getting ready to lease my condo and found some water line deterioration which made me wonder how bad it was. I called & got an appointment next morning at 8am. Logan came out & inspected all water lines to toilet, sinks & water heater. He explained what problem areas should be fixed & gave me a fair estimate & went to work on problems right away. He was polite, respectful, thorough, clean & super efficient. Thanks to Logan for a great job & now I feel no stress knowing it was done correctly. Also great communication & customer service. Thanks again.
Claudia L.
Claudia L.
4/14/2023
Dave and his team are awesome! I needed my water heater replaced and they did a great job. Extremely informative and prompt not to mention awesome customer service. I highly recommend themf for any and all of your plumbing needs. I'll definitely be using them in the future. Thank you!!
Elyse E.
Elyse E.
12/20/2014
As I arrived home earlier this week to find that we had a leak in our bathrooms. I immediately called my boyfriend who was at work to let him know and to have him call a plumber. He looked on Yelp and decided to call Dave with Done Rite Plumbing who had nothing but excellent reviews. Dave had just returned from an out of state vacation a couple hours prior to receiving the call and was so eager to get in his truck and head over to our place within 20 minutes of receiving the call. That night he was able to locate the problem was and was able to fix the issue temporarily until he could get back out a couple days later to complete the job. He was very honest with all the costs and was very good communicating with us. There was no hidden fees and he fixed a couple extra things at no extra charge to us. He cleaned up everything very well and was very respectful of our home. I cannot say how thankful I am that we found such a wonderful, hard working person to do business with. We've definitely found our plumber, thanks Dave!
Eve E.
Eve E.
08/03/2020 12:00:00 SA
I highly recommend Done-Right. From the amazing service that Sarah provides when you first call,  to the work done by Danny. Completely top notch!!  So impressed with how knowledgeable and easy to work with each of them were.  Wonderful customer service and skill. Danny completely saved the day!    Will use them from now on for our plumbing needs!
T S.
T S.
07/06/2021 12:00:00 SA
Called early this morning left a message for Sara. She called me back right away and was able to schedule work on three bathroom faucets and two broken drain pipes. Austin and Mo came out in the morning. They were polite, professional and explained in detail how to address the issues. The work was completed within a couple hours, Work are cleaned up and done professionally. I would recommend Done-Rite to anyone. Austin and Mo, we're fantastic. Great work! Thank you so much.
Jenny H.
Jenny H.
12/19/2021
A family member had thrown a bunch of food down my kitchen sink! Moe came today and snaked my kitchen sink.   He fixed it! Saved us. Thanks Moe!
Kami S.
Kami S.
10/30/2021
Done-Rite has come to our rescue AGAIN!!! I can't say enough great things about this company and its employees.

We had a slab leak in our living room and needed it fixed ASAP! My husband called Done-Rite and they came out the next day. Both Elias and Moe were courteous, professional and friendly. Everything was explained clearly and they made sure we understood what the problem was and how they were going to fix it.  The issue was taken care of the very next day. They both did a fantastic job! We will never use anyone else for our plumbing needs. You will NOT be disappointed with Done-Rite!!!
Aaron R.
Aaron R.
12/10/2019 12:00:00 SA
Our kitchen sink was clogged, but Austin and Jimmie came out (at the exact time they said they would) and did a great job clearing our pipes out.  It took a long snake and some time, but they were friendly, professional, thorough, and fair--they worked hard to get the clog out and the price they quoted was the exact price they charged.  They also explained to me exactly what was happening and how the clog occurred; it was very helpful.  I was extremely satisfied and would absolutely use Done-Rite again.
Jennifer S.
Jennifer S.
01/02/2017 12:00:00 SA
Once again, Done-Rite Plumbing to the rescue!!! David Turner came and saved the day! We've been battling an unknown moisture issue and this 66' man crawled under the house 6:30pm pitch dark with a flashlight and found the problem and replaced the pipe! All in an hour in a half! THANK YOU!!!!
Vivian W.
Vivian W.
06/05/2017 12:00:00 SA
Fantastic! Used them a few months ago for a clogged sink, which another plumber claimed to have fixed but the sink stopped up again days later. Done Rite was great - found the clog and no issues since. Thank you!
Kevin W.
Kevin W.
02/08/2017 12:00:00 SA
CHRIS was sent over to help out by fixing leaking valves under my sink and reroute a ceiling pipe into a horse shoe to make way for a canned downlight. He finished the job very quickly and chatted and provided additional homeowner's information. He double checked and found out that the RO filter system wasn't hooked on properly and made sure to reconnect the valves and ensure that the leak was all fixed.

Initially the appointment was set at 8am, but rescheduled to 7am to fit my schedule.

Would definitely recommend. Ask for CHRIS, he does a great job.
Irene G.
Irene G.
1/28/2016
When you have a Plumbing problem you think it's the end of the world. One can go crazy, but let me tell you about Done- Rite!!

Amazing, Great, Outstanding!!!! David the owner tells you up front what the price is and gets right to the job.  Neat and Clean, from now on if I have anymore problems I will know who to call for help!

Thank you David and Kevin for a great job Done-Rite!!!!

Irene and Scott

I went I my FB today and told all my friends about you. Thanks again...
Eric B.
Eric B.
01/05/2018 12:00:00 SA
Dave the owner answered my quote within 10-15 minutes from my online submission.  They came out the next day got the job done quickly and with no issues.

Hopefully, I won't have to hire a plumber anytime soon again but if I do I know who to call

thanks again for your quick service !
Peter C.
Peter C.
7/17/2015
Dave kept me informed of his expected arrival time and was available at the last minute to asses a stopped main drain. He stated prices up front and was communicative about what he was going to do.

I followed him on to the roof as we tried to get a scope down a vent to view the problem. He showed me the blockage (roots) clearly. Unfortunately the vent was too small for an higher power hydro cleaning head, but Dave had a couple of backup heads to try, just not as powerful.

After about an hour of back and forth with the pressure head, I could see the progress he was making to get the drain as clean as it could be without the advantage of a 4 clean out at our house.

Dave gave me a fair price and talked to me at a level I could clearly understand, without a lot of the industry jargon BS that I've dealt with in the past from others. His ability to match the explanation to his customer and not over explain things was appreciated. Before leaving he had emailed me an invoice for the work done and an estimate for down the road work to be done.

Not feeling like I am being ripped off or talked down to is important to me when picking a contractor of any kind and Dave not only did excellent work in a speedy manner, he made it easy to suggest him to my friends.
Christine G.
Christine G.
6/29/2022
I had to check in and say how pleased I am with this company.
Austin and Robbie came out to our condo yesterday and help solve a long existing problem that no one else could.  These guys will be my plumbers from now on.  Don't waste your money calling anyone else!
Scott B.
Scott B.
1/19/2022
Double sink bathroom faucets installed. Toilet installed. Valve stops replaced. Shower head replaced:

Sara, Robbie, and Logan are very meticulous and thorough; great communication and everyone will go that extra mile to get the project completed with the utmost care. It is reassuring to know that they work as perfectionists to gain your confidence and to make sure you are completely satisfied.
Ashley N.
Ashley N.
1/27/2019
Done-Rite plumbing did a great job on what ended up being a pretty complex plumbing problem. Loved the text notifications letting me know they were on the way. Great, genuine people. Will call for all my future plumbing needs.
D N.
D N.
03/09/2016 12:00:00 SA
This was the first time I used Done-Rite Plumbing. Dave was an all-star. He came out on time and put in a water line for my mother's fridge. After work, I stopped by her place to check on the work and everything was perfect. I think I found a new plumber. Trustworthy dude!
Monica B.
Monica B.
03/02/2021 12:00:00 SA
Austin and Danny are the best. We had a pipe leak in my attic and they came out first thing in the morning and handled it perfectly. In this day, it's hard to find reliable plumbing guys that are trustworthy and punctual. Thank you guys for saving me!!
Leslie M.
Leslie M.
02/11/2021 12:00:00 SA
Christian H. was my plumber for the day and he was able to get the job done, even though it wasn't quite what he was expecting. He had to pull out my all-in-one laundry center out of a tight closet, with water still in it. He was prompt, quick and you could tell he was just as happy with the end result of an unclogged drain as I was. The entire experience with Done-Rite Plumbing and Rooter was easy, and very professional. I recommend them.
S H.
S H.
6/17/2017
Purchased a new home in Orange that had several plumbing issues.  I am happy to recommend Dave at Done Rite.  Extremely professional, honest and smart.  And he goes above and beyond.  Will always call him for every plumbing need.
Tyler D.
Tyler D.
08/05/2017 12:00:00 SA
I recently had Done Rite come over and install a gas valve and give me insight into ideas I had about my shower.  From start to finish, they were the best!

Vera was so courteous and helpful with getting me set up with an appointment. She also had me send photos to give my plumber a better idea of my needs so the appointment would run smoother.  I also had the pleasure of talking to Dave, who was incredibly respectful and enthusiastic about his work. I had originally called on the weekend to schedule my appointment, and was responded to via text by Dave less than one minute after placing the call!

Chris B. was my plumber, and I can't say enough about his positivity and enthusiasm.  I received a text message informing me when he was 15 minutes out.  He installed the valve and gave me advice about my shower.  His explanation of my concerns gave me the peace of mind and confidence to take care of the job in the future.  AND he gave some nice restaurant recommendations.  Being new to the neighborhood, this is definitely much appreciated.

Long story short, all of the staff I encountered at Done Rite were top notch. Professional, personable and punctual!
Heather B.
Heather B.
02/12/2021 12:00:00 SA
Extremely quick and professional service. After repairs they cleaned up the area better then when they arrived. I highly recommend this company for any plumbing service. Robbie was great!!
Puma82 ..
Puma82 ..
11/20/2017
I'm very disappointed. My shower faucet broke on Sunday afternoon. Knowing plumbers were probably too busy at that time I called I spoke with Dave and sent him pictures. He verified the time I wanted an appointment Monday, said he could get it repaired,  and asked in what city I lived. He had my number, but not my address, so when I hadn't heard back from him I called today, Monday, at noon. I was told I didn't have an appointment, that I couldn't get one until the next day, and I couldn't have a discount for the inconvenience on their error. That's not the way to do business. I now am out of a shower for a second day and having to bother my neighbors. If I could I've give 0 stars.

*** response to comment: I never received a request for my address or email, but as stated you had my number from texting back and forth. This is why I called in since it seemed odd for you not to have requested my address.
Kelsey G.
Kelsey G.
6/27/2022
I'm thankful that I found Done-Rite Plumbling on Yelp last week when dirty kitchen sink water started coming up from the bathtub drain and refused to cooperate with any of the DIY means we tried. Frustrated and in dire need of a shower, I called this place and someone was over within two hours. Our technician, Jonathan Macias, was professional, friendly, and clearly knowledgeable. He kept us informed about what he was doing, what the outcomes should be, and how much everything was going to cost. I was very thankful. At one point, some of his coworkers had to come to bring a different piece of equipment, but they were all polite and knowledgeable as well. I do think that $80 is a bit steep for a consultation, but it made me feel much better that it actually worked as more of a deductible from the cost of work actually done. Would absolutely recommend them (and use their services again!).
Jenny B.
Jenny B.
12/04/2014 12:00:00 SA
Done-Rite is the perfect name for this business as I observed that Dave's main agenda is to do everything right for the customer!
I called Dave at the end of the day, when he was heading home after a long day. He gave me a quote over the phone that was very reasonable and arrived within 20 minutes.
It was a simple kitchen drain clog, that turned out needing 2-3 steps past the usual un-clogging. Throughout the whole job, Dave was polite, friendly, cheerful, attentive to  cleanliness (removed his boots each time he came into the house),explained what he was doing, and was not willing to stop working until the job was done right at the original price quoted. Another plumber could have asked for more money for the extra steps, but, like I said, Dave's agenda was to be an honest worker who gets the job done right, at the expense of his time.
Dave warrantied his work and gave me useful tips for keeping my drain flowing so I wouldn't need to call him back.
I would highly recommend Done-Rite Plumbing! Not only will you get a job Done-Rite, you'll say good-bye to Dave with real sense of encouragement that the honest, American work ethic is alive and well! After Dave left, my husband said, We found our new plumber!
Kamila C. K.
Kamila C. K.
04/03/2022 12:00:00 SA
After searching Yelp, we chose Done-Rite plumbing because of the great reviews and because it's a family owned local business. They lived up to the reviews. After making a request for scheduling, someone contacted me within 15-20 mintues to schedule an appointment. We had toilet back-up problems ever since we moved in and couldn't figure it out on our own. Christian and Logan came out and worked tirelessly for hours until they solved the problem. They never gave up. They were professional (removed shoes for our new carpet), clean ( wiped the walls after they were done and carefully removed equipment), friendly, and patient. We are so grateful to have our plumbing issues resolved. They also gave advice for our upcoming projects.  Hopefully we won't have another plumbing problem but it we do, we will definitely call Done-Rite.
Jay H.
Jay H.
6/30/2015
Toilet plugged.  I called Dave around 9pm Friday nite.  He was one of many i found on Yelp.  Believe it or not, the guy I talked with before (he will name anonymous, although i am very tempted to reveal his name) after I asked a mere 3 questions, told me, you are wasting my time... Anyway, from the get go Dave had a very pleasant demeanor over the phone and although he quoted 35% more than the other 4 guys, I decided to go with him.
He was prompt and showed up a few minutes before the appt time on Saturday morning.  Right away, I got a liking to him and we had a great conversation.  He did his thing ( i will not bore you with details).  He did a great job.  He was honest and final cost was very reasonable.
Our friends have a list of important numbers; mechanic, repairman, etc and Dave will go on as my go to plumber. You will be completely satisfied with Dave.  Thanks, buddy.
Marisa S.
Marisa S.
1/30/2017
This guy is AMAZING! He truly needs a clone. He is honest and helpful. He was at my place in a couple hours for one of the services. I found it helpful to send him a picture or video of what was occurring. It really helped speed up the process. He's great. I'm bummed I moved out of the OC and couldn't take him with me.
celestine k.
celestine k.
4/17/2021
This review is for service (5 star) and price (3 star).

This place gets 5stars for service. They were able to work someone into the schedule to immediately come out which is amazing! I called 5 places and no one was able to accommodate. Also, person who picked up was efficient and friendly. The person who came out was on time, did it quickly. For solving the emergency and making it, big props.

For price, it was pretty steep. I paid $300 for a snake on the main line. I got quotes from others after the fact and the highest I got back was $140, so definitely paid for the fast service.
Dawn M.
Dawn M.
09/11/2020 12:00:00 SA
The labor rate is very expensive. They charge by the job not by the hour.  The labor rate worked out to about $250 an hour for the time they were here which is very pricey.
Ryan M.
Ryan M.
9/29/2021
Done Rite did it right!

We decided to have our washer/dryer moved to the other side of the house to make room for an upcoming remodel. It required running a 3 drain out of the garage and across the driveway/yard to meet the main drain, as well as running hot/cold water lines and a gas line across the house to where there weren't lines before. Everything that was done was done with an incredible attention to detail, which is what you hope for when you're doing work of this type.

Now, this is where Done Rite earned all 5, if not 6 stars, if that is possible.

We made this decision to move the W/D 2-3 days before our new driveway was to be poured. If we waited until after the driveway was completed, the plumber would have had to cut into a brand new driveway. We were up against the clock (by our own poor planning), and when we called around to different companies to describe the work required and timeline we had, Done Rite didn't flinch. Their quote came in around average compared to the two others, but they were the only ones that committed to getting it done within the very short time frame.

Robbie took the job and handled it flawlessly. They were in and out in 2 days, arriving early and leaving when the job was finished. They answered every one of my questions with patience (I had a lot of questions). They took great care to keep my garage clean (lots of concrete dust even with a wet saw) by sheeting off everything. They were clean, polite, respectful, and worked hard. They even had a concrete saw break down, and had another company (shout out to Foothill Plumbing) bring one within an hour to keep the job moving. After they left on day 2 (job complete), a neighbor approached me asking about the work I had done, and commented they have been using Done Rite for years and only trust them with their work. They took photos of the work, provided clear communication with scheduling, invoices, any changes to the work, etc. Big thanks to Robbie, Moe, Samuel, and Austin for getting the job done.

We've had many experiences with all sorts of contractors, electricians, plumbers, landscapers, etc. over the years. Some turn out ok, some leave you frustrated, but Done Rite is on that list for me that I wouldn't hesitate to call again.
Vic V.
Vic V.
9/29/2017
By far the most professional and knowledgeable plumber I have ever worked with. Labor rate is way fair and it's always fixed right the first time.  Not only would I bring him back for more jobs but I'll be referring him to all my friends and family.
Sandra L.
Sandra L.
10/13/2021
I thought that I had some small jobs to be done. Done-Rite says they do small and big jobs. An appointment was made for the same day, I was given a window, and was pleasantly surprised when I received a follow-up text confirming exact time of arrival. Elias came with an assistant, on time, and he was very thorough and explained all of his concerns. He was able to run a camera down my drain and take pictures. This gave me the confidence in understanding what needed to be done. When an unexpected issue came up Elias made it his mission to come out the next and fix the problem. They did very good work, they were thorough, cleaned up afterwards, and most importantly I trusted him. While no one relishes the idea of having big plumbing work done, my mind is at rest that not only did I fix some current plumbing issues, I also prevented a major future issue with my main line. Thank you for your hard work
Jessica M.
Jessica M.
3/20/2015
Called Dave about an hour ago (9:15pm on a Friday night) about a clogged toilet.  He answered right away, gave me a quote over the phone, has fixed the toilet and sent me an invoice and its 10:15pm.  This guy is on point!  Thank you Dave!  You've just become my go to plumber!
S H.
S H.
12/17/2022
I can't say enough about this fantastic company! They've just saved the day again & everything about each experience we've had with Done Right Plumbing has been awesome! They don't take advantage price wise, and their plumbers are over the top great. I could go on and on about how great this company is, would not hesitate to recommend them & have done so many times. Plumbers are among the most important experts there are & are as valuable as anyone in the top of any field of expertise. Thank you Done Right Plumbing!
Gabriel L.
Gabriel L.
10/06/2016 12:00:00 SA
We had a leak in the back yard that flooded it 3 inches deep. Brady was professional, knowledgeable, and on time. He replaced the cast iron pipe that was leaking under the patio deck. We are again very satisfied customers.
TUAN L.
TUAN L.
06/11/2021 12:00:00 SA
I just had a gas re-pipe done at my home from Done-Rite plumbing.

The reason for the 1 star rating is not because the work was done poorly.  In fact, the plumber did a great job.  He made minimal and very clean cuts in the drywall and cleaned up well after himself.  I felt that he was honest and gave me a fair estimate for the work.  I also enjoyed working with Sarah from dispatch who had great communication skills.  They finished their work within the quoted time-frame and the line was air-tight.

So why a 1-star rating?  Because I don't think that a re-pipe was necessary in and now I'm out several thousand dollars.

On Saturday, I thought that I had smelled a gas leak in my kitchen so SoCal gas sent a technician out.  The technician couldn't detect a leak with his leak detector at the valves of my appliances but saw that the meter was running even though everything was shut off. Naturally, they shut off service to my house and told me to call a plumber.

The next day, with the gas main shut off, my family and I still smelled gas.  It turns out that the source of the smell was a stinky fruit called Durian that my brother bought and forgot about in the back of the fridge.

I called Done-Rite out to do a pressure test on the line to confirm SoCal gas' suspicions.  The plumber pressurized the line with air and did a soap and water test at the valves but couldn't detect any leaks.  He suggested to me that instead of tearing up walls to find the source of the leak we do a whole house gas re-pipe.

So what's the reason for the 1-star rating?  It's because he missed a very obvious source of gas during his initial leak test: the fireplace.  In fact, I have two fireplaces that means two possible sources for leaks that went unchecked.

I will take some responsibility for forgetting about my own fireplaces.  How can I forget about something so obvious?  Because we haven't used it since the day we moved in and they were blocked by plants and crap that builds up in a house over the years.

However, being experts in their field, one would assume that a plumber who gets called out to find a gas leak would perform their due diligence to address every possible source of gas coming into the house before going with the nuclear option of performing a whole house re-pipe.

Imagine going to the Doctor's office and telling them that you have stomach pains and think that it might be your appendix.  Will the doctor schedule an appendectomy just solely based on what you think it might be?  

Do I think that the plumber ripped me off?  NO.  I truly believe that he was honest and felt that there was a leak somewhere in the pipes that ran behind the walls and that a re-pipe was the best option to address it.

Unfortunately for me, the plumber's oversight means that I will never know if this $7,000 re-pipe could've been avoided with a $20 fireplace valve.
Brad O.
Brad O.
11/28/2019
We had a new water heater installed in our home.  It's tricky because it's upstairs.  The technician arrived on time.  He put down protection on our floors.  He explained everything he was going to do.  He was thorough and installed the water heater correctly.  He cleaned up everything and left our home tidy.  He was friendly and polite.   We would highly recommend Done Rite!
Jeff M.
Jeff M.
7/25/2015
I had a leak in my main running from my house to the curb (likely under the sidewalk) and Dave was great in looking at my issue on a Sunday and quickly solving the problem on a Monday.  Prices were reasonable and he is extremely personable and trustworthy.  Great to have a local option..but hopefully no more plumbing issues in the near future.
Joshua L.
Joshua L.
2/13/2017
Spoke to the owner Dave when we had problems with our water heater. Initially tried to get this fixed via our new home warranty (First American) but decided to get it replaced using another contractor as the plumber First American sent (GV plumbing) was unprofessional.

We found Dave and Done-Rite plumbing via Yelp. Dave was very knowledgeable and straightforward.  He was prompt in his communication and came on time. He was upfront with pricing and honest from the get go.  He has a true hardworking ethic and commitment to customer service.

Done-Rite completed the job on time for the price quoted. We are super satisfied and will always call Done-Rite for any of our plumbing problems.

Highly recommended!!! Thank you Done-Rite!!!
TR H.
TR H.
02/12/2021 12:00:00 SA
Christian was very punctual and progressional. We had a blockage in our toilet and shower.  He took the time to explain the options I had and the costs upfront before the work was done.  He fixed the issue and explained how to prevent future issues. I really appreciate his detailed explanation of what was going on and how the problem was fixed.
Sue R.
Sue R.
10/23/2021
We had a gas leak and it was confirmed by the gas company. We called Done-Rite Plumbing on a Friday afternoon and had a technician out Saturday morning. Christian was great. Despite the challenges of trying to find a gas leak in an old house with very old pipes, he found the leak and corrected the problem in no time. He was very good about explaining what was happening and also how he fixed it. There were no surprises with the cost and no up-selling. We have used Done-Rite Plumbing several times and will continue to use this company as this old house continues to show us her age. Thank you Christian for being very professional and for getting our hot water and heat going again!
Jerry J.
Jerry J.
7/20/2017
I've waited awhile to write this review just in case the situation with my plumbing changed. I had a clogged toilet upstairs and called Dave to come unclog it. My wife was home when Dave arrived and notified her that the toilet needed to be removed to solve the problem. The price went from $150 to $325 immediately. I said just get it done as we needed it solved. Dave said he cleared the drain, sent the camera down and that my drain was old and was going to need some work in the very near future, which could cost in the thousands of dollars as I may have a problem again. Well, two days later it backed up and flooded my bathroom. I called Dave and he said well, I told you that could happen. I'm not a plumber, but I thought two days of it being ok was not right. I called another plumber that I had used before. He came out, removed the toilet and cleared the drain within about 45 minutes. This plumber said it the clog was way down  in the drain and he just had to spend a lot of time finding the issue. It has now been almost a month since the new plumber cleared the drain and everything is working just fine. I contacted Dave to see if he would be willing to refund the money I paid since the only thing he really did was to tell me he cleared the drain initially and put a camera down there and said it would be thousands of dollars. Dave was adamant he did his job, that he was correct and would not issue any sort of refund. I have used lots of plumbers over the years, and have never had someone not stand behind their work, or be willing to work out some sort of refund. The plumber that actually solved the problem did not believe that the drain could have been that clogged again in two days if it was done right to begin with. I have never written a negative review on Yelp but after this experience and Dave's response, I felt it warranted letting others know how I was treated.
Denise W.
Denise W.
06/11/2016 12:00:00 SA
Just awesome. Honest, straight forward. Fixed my problem and was respectful and arrived early!
JR L.
JR L.
6/14/2016
Mark did a great job with our water line cutoffs and faucet installation for our bathroom. Quote was fairly priced, job was completed efficiently. Dave responds to requests quickly. Not sure about the trailer park review. I guess there is an addage about those that live in trailer parks, and why they ended up there...
Jade W.
Jade W.
02/03/2023 12:00:00 SA
Beware of the Bait and Switch. I called and specifically ask about a sprinkler leak being my main issue and if this is something they can help me with. Spoke to Tiffany and she said yes they can! So I agree to pay $80 to have a plumber show up to give me a quote and fix my problem. Well, here's the bait and switch: As soon as the plumber showed up, he said they DON'T fix sprinklers....WTH!...But he can replace an old valve on my main line for $1400, then I can call someone else to fix my sprinkler after. That's not what I was told by Tiffany, why am I wasting my time and money with this company if I have to find someone else to fix it. I didn't appreciate them trying to stick me with at $80 quote fee just for showing up to something they said they can do but turned out to be a lie. Tiffany was very nice in the beginning but once I noticed the bait and switch, she turned on me and wasn't the pleasant person anymore on the phone and still insist I pay her the $80! She was rude, condescending and gaslighted me. Very unprofessional. I didn't feel right to continue with this business as there is no trust so I sent them away and I'm so glad I did. I found a local plumber who didn't charge me for a quote and fixed my sprinklers and replace my mainline valve for $300!!! I made the right decision to not use this company and I dodged a bullet from getting ripped off.  I won't recommend Done-Right Plumbing to my friends or family.
Rick T.
Rick T.
10/15/2019
My garbage disposal started leaking last night.  It had already been giving me some trouble, so I decided the time had come for a replacement.  I called Done-Rite and Sarah answered my questions and gave a quote for the new disposal and replacement.  Danny came within the hour and replaced the old one with a new one.  Afterward, I asked him about a number of other plumbing issues I had, and he walked around the house with me giving me quotes and ideas without being pushy or upselling.  I will be using Done-Rite for my new sink faucet and other plumbing projects in the future, emergency or planned.

Cost: $135 for Badger 5, 1/2 horse power disposal.  $250 for removal and replacement.  One-year parts and labor warranty included. Total: $385.
Vanessa S.
Vanessa S.
11/11/2019 12:00:00 SA
Done-Rite has helped us again! I had a leak yesterday, and though they are closed on Sundays they still answered the phone and made my appointment. Austin came over right on time and replaced and installed my garbage disposal in less than an hour! Very impressive. The best part was that he even checked to see if my old disposal was under warranty for me. I always appreciate the quick, honest, and quality service.
Mike C.
Mike C.
10/05/2017 12:00:00 SA
Had a water heater leaking and my warranty unbeknownst does  not cover that...no problem called around and after getting ridiculous estimates, I found Done-Rite plumbing here on yelp and the 5 stars they had, made me call and set up an appt. Well little did I know that a hard working man named Richard a proud US Vet came out and gave me a no nonsense hard to pass up hell of a deal!! Came out the next morning and knocked it out 'all by himself' installed and hauled away my rusty leaky water heater within a few hours!! Great Job and highly recommend Done Rite Plumbing!
Scott T.
Scott T.
4/28/2021
My kitchen sink was stopped up and Austin from Done-Right came right away and determined that it needed a rooter and was able to bring in the additional staff needed right away, which was a miracle as I was preparing for a dinner party. I also had them look at our sewer line as we knew that it had bellies, and they recommended it be re-lined, which they accomplished today. Both days Austin was great at communicating everything, and most importantly made sure everything stayed as clean as possible. So grateful to have found such a great plumber!
Kim N.
Kim N.
12/06/2019 12:00:00 SA
Done-Rite was such a good company. What happened, Dave?
Why send discount offers to your customers then not honor the discount?
Chris S.
Chris S.
07/04/2019 12:00:00 SA
Provided extremely professional, high quality service, showed up on-time and quickly diagnosed the problem, highly recommend.
Brad B.
Brad B.
10/24/2017
Look no further. Done-Rite is the best! David was very knowledgeable, honest, and was right on time for the appointment. To top it off his price was nearly half of what the other companies were quoting. I will DEFINITELY be calling Done-Rite again should an issue occur!
Alex C.
Alex C.
4/26/2015
This guy was awesome ! He saved us hundreds of $$ by giving over the phone advice about our water heater repair and did not charge a cent. a very honest and respectable way to handle business
Brian K.
Brian K.
8/24/2016
Wow, what a great experience with Dave!  I met him by happenstance when he was across the street working on a neighbors house. I had a leak on the house we just closed escrow on, and even though he was working on a job, he took about 10 minutes to come over, take a look and give me his opinion.  He was young, professional and really seemed to know his stuff.  I knew that if I ever had the need for a plumber, he would be my first call.

Well, unfortunately I had to call him this week because we had an issue with a toilet always backing up.  He came out yesterday (Tuesday) to do a simple auger of the toilet and found a much more serious issue, which required the ceiling to be cut open (toilet was on the second floor) and potentially much more.  It didn't look good.  Add to that we have 6 guests coming in from out of town in just 2 days time from his visit.  Well it's today now (Wednesday) and the problem is already completely fixed and the toilet works like a charm.  I was really worried about the scope of the project and the cost associated with it.  Dave made time in his day to come back out, open up the ceiling and fix the problem, which in the end was a result of a poor plumbing contractor before him who didn't know what they were doing.  Dave got the job Done Rite.

Add to that, he came in under his initial estimate by quite a bit, which was really nice as I was preparing for the worst.

Great job, Dave.  You've got my business and referrals going forward!
Karen M.
Karen M.
1/30/2015
Our kitchen sink broke and it took a few day before we could go buy another one. Once we picked it out my husband who would normally install it had to work so was not able to install it for another 2 days. ( I could see he wasn't looking forward to doing it anyway) It was going on 4 days without running water in the kitchen, dishes piling up and having to go into the bathroom for running water. Ugh. So I thought I would be a good wife and have it installed and take the load off of him. I got Dave's number from my daughter and he said he could come the same day, surprise! He said late afternoon early evening, he then called and came around 3 PM. He went right to work got it done quickly without any issues. Loved talking with him and getting to know him. Great guy, expecting his first child, great work and great pricing! Warranteed his work for TWO years, cleaned up afterwards taking all the trash from the new faucet too! Very impressed and happy with the new sink! He left here and still had 3 jobs after me and he still was able to fit me in on the same day, that's service. Earnest, honest, on time, reliable and no Plumbers crack! LOL. Great job Dave and best wishes with being a new Daddy!
jax s.
jax s.
02/11/2017 12:00:00 SA
Dave was awesome!!! We had a toilet situation earlier this week...i was calling around for plumbers and when I talked to Dave he was the only one to try and work with my schedule and was fairly priced. He came over at his scheduled time (which rarely happens with service workers) and tried several things to clear the issue. He stayed and tried over and over and over again. He worked his tail off clearing our issue until he was able to be successful. He saved us the trouble of having to buy a new toilet and pay for installation. He was very kind and personable and reasonably priced. He told us the price on everything before he did the job and there was not hidden costs. I've had plumbers before quote me one price then take it upon themselves to do things and give me a totally different price once the work was done. He's a good plumber and person and I will definitely use him again and again. Highly recommend.
Valerie O.
Valerie O.
8/15/2017
Richard came and was so nice and friendly! When I called to schedule an estimate the receptionist was very nice! I didn't expect same day service and I got it. Will definitely use this company in the future for all my plumbing needs.
Nick C.
Nick C.
01/02/2023 12:00:00 SA
Rude technician, over priced (discovered afterwards), but they go the job done. When in the need for a plumber, always feel like a hostage, lack of control because it's a time factor for resolution.
Paul C.
Paul C.
2/26/2017
I was very satisfied with Done Right Plumbing. David had great communication throughout. I will definitely call on him for future plumbing needs.
Mike C.
Mike C.
8/17/2015
Working with Dave was a breeze.  He arrived promptly, kept us informed of what needed to be done and what he was doing, and had our problem fixed quickly.  I would definitely use him again.
Karina S.
Karina S.
11/18/2022
Great job by Austin coming to save the day. Shower valve was broken and he came and changed out the cartridge put everything back together and was very nice and clean. He wore shoe covers which is very important because I have black wood floors. I really appreciate the company coming out so fast and efficient and the price was right.
I really appreciate the quick response to my email and you guys came in right away and fixed my plumbing problems. Keep it up. You guys are doing a great job.
Rick H.
Rick H.
01/01/2018 12:00:00 SA
Let me just say, this company is legit. Dave was a great person and knew his shit!!
We had been trying to find time on getting a drain opened, but with the holidays time was tight. Once we found a time slot we called Done-Rite. Unexpectedly a death in the family happened and we forgot to cancel. Dave understood. Got it rescheduled a few times till we could meet and the clean out happened. Yea!! My daughter-in-law listen to his explanation on reasons a drain clog, equipment used, and mention he knew his stuff and had an honest feeling about his personality.
He also stood around to make sure the drains flowed, gave me advice on replacing peer traps and cleaned up nicely.
I highly recommend this company!!!
Ken L.
Ken L.
10/13/2018
A plumber who always answers his phone, who always shows up on time, who diagnoses your problem with surgical precision...is that a unicorn? No, it's Dave from DoneRite plumbing. He is honest and offers a fair price  but most importantly your problem is fixed correctly! DoneRite! Thanks again Dave!
J. Cat M.
J. Cat M.
08/04/2021 12:00:00 SA
Same day svc. Arrived on schedule. Up front on the estimate. Efficient, and finished in a timely manner. Thank you Sarah for booking the appointment, and Elija for doing the work. Friendly & courteous.
Sarah W.
Sarah W.
03/02/2018 12:00:00 SA
Dave, and his team at Done-Rite are trustworthy, and honest. I'm a renter, and I'm glad my Landlord chose his team. The girl on the phone was very polite, and accommodating. They were on time, and got the job done. I have recommend them to two of my best friends,and all I have heard from them are good things! I even have a woman in my bible study that used them and said they were honest, and upfront. Thank you Done-Rite team!
Randi P.
Randi P.
2/17/2023
i had a leak under my kitchen sink and I'd just had new flooring installed. They sent a guy out the same day, Larry. I was at work, but my roommate let him in, so I never met the guy, but she had nothing but praise for him.
She said he had no problem explaining to her everything he was doing and why. He rebuilt the entire piping system under the sink (it was old and crusty, and the Garbage disposal was j-B welded together). He replaced that as well.
The price was very reasonable, and it looks brand new under there.

I'm keeping this company on file for anytime I have a plumbing problem. It's not easy to find someone who is honest and thorough, clean (they cleaned up very well after doing the work), and fair minded as far as price goes.
Glenn R.
Glenn R.
8/16/2021
Look - this was a lazy call.  It doesn't take much to swap out a garbage disposal - especially like-for-like, but I just did not want to do it.  Not yesterday when it broke, not today when my wife asked me to, not tomorrow when I would most likely just HAVE to do it because.. it's broke and who can't live without a garbage disposal?  First world problem right?  So anyways - called Done-Right Plumbing this morning, scheduled a 2PM, the called me and offered up a noon.... great.  Sooner the better.  So up rolls the van, out pops this dude Christian who goes out of his way to make sure I don't feel like the lazy ass I am for not doing this myself, and then gets to work.  Bang bang couple minutes later he turns on the new disposal, presents me with my lazy tax, and gets going on to his next call....   Was this expensive?  Yeah - kind of.  Was it worth it?  Yeah.  Do I feel bad about it... nope.  Thanks guys.
Dean H.
Dean H.
9/25/2016
This time last year after moving into our new home we had a major blockage on one side of the house which Dave came out and fixed (see my last review).  After getting a blockage on a separate pipe (those dam tree roots!) at the other side of the house I did not hesitate to call Dave again.

What can I say.  He's 110% reliable, 110% trustworthy, 110% hardworking and focused on getting the job done right at a reasonable cost.  He arrived on time, took his boots off at the door (treats your home like his home) and got straight to analyzing the problem.  Once he found the cause of the problem with his camera down the pipe he showed me what was happening and talked me through the possible solutions.  He went ahead and fixed the problem, then showed me again on the camera afterwards what he had fixed.  If only everyone was as reliable as Dave the world would be such a better place :)

Dave even remembered the smallest of details of his last visit to my home about my first issue a year ago that I had long forgotten.  Kudos to him for actually caring!  

Long story short.... I cannot recommend Done-Rite enough.
Jennifer V.
Jennifer V.
6/20/2018
Rob was very knowledgeable and helpful. He gave multiple options with cost effectiveness in mind. He installed a brand new water heater for us quickly and we are so happy with his work! We will definitely use Done-Rite Plumbing again in the future!
Jessie C.
Jessie C.
03/07/2021 12:00:00 SA
Christian helped me swiftly with a broken garbage disposal and even helped with installing a new one that was definitely an upgrade.Quicker than I expected for sure.
Felisa W.
Felisa W.
06/06/2022 12:00:00 SA
Danny was amazing coming out to fix our sewer line blockage on a Sunday. Very responsive and knowledgeable. Just moved in and needed a late night emergency call. Thank you!
Donald C.
Donald C.
05/12/2022 12:00:00 SA
I recently had some work done by Done-Rite after one of my family members recommended them.  They put in sewer clean outs, replaced my water heater, descaled my sewer line and fixed an issue with a shower leaky shower valve. All the work was done well and in a timely manner. They were very easy to work with and professional. I would recommend them if you need some plumbing work done.
E B.
E B.
12/28/2020
Great!  Responsive, respectful, clear communication, knowledgeable. I highly recommend, Austin and Robbie were excellent!!
Carla C.
Carla C.
4/19/2019
No one likes to call a plumber - but when you need to - you need to!  David answered early in the AM when I didn't realize I was calling before 8 - since I had been dealing with the shower clog for a couple of hours at this point.  He would have been able to get someone there the same day - but I had a meeting.  Austin showed up the next morning, on time and very pleasant.  While this was a stubborn clog, even had to come back when he thought he had it - but the drain clogged up again....either way, super nice and very good.  He was knowledgable and answered all my questions.  Great job and I will refer and use again if ever needed.  

Carla
Un-Soo W.
Un-Soo W.
7/13/2017
Chris and Jason actually came at 10 a.m., though the window was 10 a.m.-noon. They were courteous and efficient, determining that eliminating the sewage smell only required running some water through the drains. They explained that, during the summer, running the AC actually removes humidity from the house, which often leaves the trays under the drains dry and allowing that smell to come through. They also went outside to check the piping underneath the house just in case there was a problem out there and actually complimented the plumber who redid all the plumbing. They didn't push for more expensive work and were done within about 15 minutes.  My only charge was for the visit, but that's to be expected.
David A.
David A.
3/24/2022
Definitely charge waaay over standard pricing. They charge more than even high rate prices. They charge a $80 fee just to look at it, so you get trapped at either paying for nothing or paying their high service charges. And I am sure those charges go towards paying for the pristine yelp reviews.

They are prompt and quick. I will give them that. But at these rates you can probably have enough workers to be ready at any time to do simple jobs at extreme prices.

Go with somewhere that does a free inspection. That's the sign of a company with competitive prices.
Wendy R.
Wendy R.
06/06/2018 12:00:00 SA
Highly recommend!!  Very pleased with experience overall - from their quick response for a quote, to easy appointment scheduling, great communication on when tech would arrive to actual work.  Robbie was the plumber who came to visit and was super knowledgeable and very nice!  Done-Rite Plumbing will be my 'go-to' plumber going forward.
Nicole D.
Nicole D.
3/15/2017
Soooo Amazing!!! We had a clog from our washer that was backing up our entire bathroom. David came out so quickly! He was friendly, Worked fast, neatly and efficiently. So impressed! Also shared his knowledge and helpful tips and picked up after he was done. I don't see the need to look any further... this is the company to use!! Stop looking and call... NOW! :) Thank you, David! For making this experience so pleasant and painless.
Daniel K.
Daniel K.
8/21/2017
Called these guys a bit after noon for an estimate. Gave me a price right over the phone and had a plumber (Richard) come out a few hours later and took care of the issue. Quick response, very friendly receptionist and plumber, and excellent service. Thank you very much.
Mike S.
Mike S.
07/11/2023 12:00:00 SA
Great service!!  Responsive and knowledgable.  Answered the phone and arrived within the hour.   Fixed the water leak and finished.  

Very nice guy did the work.  Thank you.  

I would definitely recommended Done-Rite Plumbing
Marwin L.
Marwin L.
5/24/2017
EPISODE FIVE: THE FAUCET STRIKES BACK

Not wanting to burden Dave with my failings as a man, I attempted to once again fix the annoying but harmless leak stemming from my bathroom sink. The issue was barely noticeable at first. The drain would, well, drain slowly. This proceeded to drain very, very slowly, forcing me to quickly shut off the faucet and wash my hands in bursts like some kind of crazy person.

A week later, I woke up and noticed a pool of water had collected at the foot of my sink. I did what every man does in a perilous situation: I ignored the issue. It was not until I nearly slipped and died that I Yelp messaged Dave. In what galaxy would the founder and business owner reply within minutes? THIS ONE. Because Dave responded right away and told me to make an appointment with his office. I called his office a few hours later and Alissa quickly scheduled a time with me. Then I got a call soon after confirming that would personally visit.

I was REALLY looking forward to seeing Dave again. This is my sole regret: that I did not get to gaze upon his incredibly masculine countenance. Watching him work is like seeing Darth Vader chop off his own son's hand: graceful and effortless.

Dave scheduled a window between 4 - 6 pm. But before I arrived home around 5:00 pm, my bathroom sink was fixed, the drain de-clogged, the murderous leak repaired, and my dignity pieced together again. My girlfriend and my puppy even seemed happier and full of life. Not sure if that was part of the package, but I appreciate it, Dave.

If you want someone to fix your plumbing, there are thousands of plumbers to choose from. But if you want someone to change your life for the better, call Done Rite Plumbing. Search your feelings. You know this to be true.
Michael H.
Michael H.
10/29/2020
Great service/professional.  Only complaint - pricing (definitely higher than others I've used in the past for the same service).

I had two clogged toilets over the weekend (one in the hallway bathroom and a second in the master bath as the drain were connected).  Since I had a third bathroom, I opted to wait til Monday (10/26/20) to call and get service because I didn't want to pay some emergency/weekend price.  I called two vendors on Monday morning and Done-Rite was the only one who answered the phone.  I'm pretty sure he was the owner and he was very professional.  They kept me informed (via text/email) about the pending service call.  I originally called around 7:30am and got a schedule for 2pm.  But they called me back and told me they had someone available for 10am which was awesome.

Right on time, Danny came to the house for his assessment.  He provided me with his estimate for the work which included snaking from the cleanout outside upstream/downstream and resetting two toilets with a new wax seal.  No fault of Danny, I just hate not knowing rates for any jobs since Done Rite doesn't post their prices online (like others) and being at the mercy of the estimate provided compared to what I may have paid in the past.  For sure, this job was higher on the rate for each job, but I suppose you pay for what you get.  The estimate listed each job as a CUSTOM JOB and here is what I was quoted and paid (paying by credit card charges you additional fee, I forget the percentage, for credit card fee)

-CUSTOM JOB 1 ($300) - TO CABLE MAIN SEWER LINE THROUGH CLEAN OUT IN FRONT YARD TO ATTEMPT TO UNCLOG, CAMERA INSPECTION INCLUDED  **I told Danny I don't need the camera service and would prefer not to pay for that (as I've been told by other plumbers in the past it's not necessary), but he said it was included in the price and I was under the impression I had no other options, like paying less for not using the camera**

-CUSTOM JOB 2 ($225) - TO PULL AND RESET TOILET IN HALLWAY BATH WITH NEW WAX SEAL

-CUSTOM JOB 3 ($150) - TO PULL AND RESET TOILET IN MASTER BATH WITH NEW WAX SEAL
**originally told me it would be another $225, but said he would lower it to $150, which I appreciated**

Danny worked on the job and told me he would have another tech come since he needed another wax seal (he only had one in the truck).  Dee showed up later and they worked on the issues getting the clog...unclogged.  I have no complaints about either Danny or Dee for their work.  They did a great job.  Dee spent a few minutes after the job explaining how a Hydrojet later could help with the pipes/future clogging.  Quoted me $750 which I will consider in the future.

Again, the price was a bit higher than most I've used, but worth the price in getting the job done.
Adam D.
Adam D.
12/31/2015
Dave took my call late in the evening this past week and showied up the next morning to fix my severely clogged sink.  He was punctual, professional and got the job done very efficiently.  He provided a one year warranty and even suggested some products to use to maintain a clog-free sink.  He also was thoughtful enough to remove his shoes entering and exiting the house.
Brian F.
Brian F.
05/11/2020 12:00:00 SA
Couldn't be happier with Austin P. and the Done Rite service today. He was very helpful and worked quickly to help us with our problem. (Not to mention how very positive and friendly Austin was.) This is my 3rd time using this company and I only have good things to say about them and their staff. Highly recommended!
Brian A.
Brian A.
03/12/2021 12:00:00 SA
Done-Rite is not just a clever name. They are great at communicating, very professional, and very up front about costs and approvals. I have called them once for my own house and once for a rental property. I recommend them highly.
Karen H.
Karen H.
2/28/2017
Dave came over on a Sunday.  He was awesome.  He explained everything he was doing and was friendly. After diagnosing the problem with our main sewer line, he worked with us to find the best solution for our problem.

100% go with this company.
Raquel S.
Raquel S.
7/13/2021
Christian and Samuel were amazing! They were on time, professional, and did what needed to be done. So happy I found Done-Rite Plumbing! I'll be going through them for future plumbing needs.
Keith J.
Keith J.
6/16/2023
Danny and Mo did a great (and quick) job installing a water line for our fridge, and took a look at our dishwasher drain for free!

Estimate cost was $70, but was waived on making the full service, which was about $400. Included the cost for them to go get a part that wasn't on the truck to install our water line. They were able to do it without shutting off the water, which was really helpful since we don't control our own water supply (it's shared).
Erin G.
Erin G.
06/11/2015 12:00:00 SA
Dave is fantastic!!  He originally came out to our newly purchased home to replace our pressure regulator and fix a leaking valve under our sink.  In passing, I mentioned that we would need him to snake our sewer pipe eventually because there were roots.  He offered to put his camera through the pipe so we would have a better idea of what we were dealing with, and he found that the pipe was completely broken!  He talked us through our options and was able to fit us into his schedule the next day to make the repairs.  Although he found a few more issues than we anticipated, he was honest, his pricing was competitive, and he fixed all our problems very quickly.  We really enjoyed working with him and will absolutely call him for anything we need in the future!!
Eric N E.
Eric N E.
7/13/2016
Great place. Called yesterday, they were able to schedule me in the next day. The service man, Mark, arrived on the front end of the appointment window, actually it was 12 to 2 and he was here at 12. Awesome. He was professional, fixed what was needed, and was friendly. Awesome service. I would use them again and would refer them to family as well.
Jim S.
Jim S.
6/15/2022
From Tiffany in the office with my initial call and later through texts back and forth to Austin Poirier who came, saw, and conquered my two problems (leaky faucet and noisy pipes) quickly, they were both friendly, responsive, and professional.  Austin answered my questions clearly and worked quickly. He explained my problems and solved them as quickly as possible.  Whenever I have a plumbing problem, they will get my call.  Very highly recommended.
Leah O.
Leah O.
3/14/2023
Done-rite put in our tankless water heater for us about a year ago. I just recently called to have it flushed and a new filter put in. Danny came out to help & he was professional & friendly. He got the job done quickly. Glad that we used them!
Gary Y.
Gary Y.
8/29/2016
First time writing a review, and I'm doing it just for Done-Rite Plumbing since I had a great experience with Dave.  He came out was very knowledgeable and explained the process so that I would have a thorough understanding of the problem and costs.

Thank you Dave, you have been very helpful!
Mark P.
Mark P.
01/10/2018 12:00:00 SA
I had a leak under my house hat I found out at night. These guys came the next morning and let me know what they found. The next day they spent 13 hours trying to fix everything, and did a great job at it. They stayed until everything was fixed and I felt reassured that the pipes were functioning great. . Good job guys! They are very reliable. Thanks Dave, Jason and Austin!

Mark
J T.
J T.
6/29/2021
Great job all the way around. The person who initially took my call was friendly and very helpful. We had an unexpected plumbing issue that needed immediate attention. In less than 30 minutes Christian arrived to help. He was very professional, friendly, and did a great job. In less than an hour our problem was solved. Highly recommend this company and if you are lucky, Christian will be there to solve your plumbing issue!
Dina T.
Dina T.
12/28/2017
What an awesome experience!! Our upstairs bathroom sink decided to stop working (the water pressure was down to a trickle when we turned the sink on). I called Done Rite based on a quick Yelp search, and they confirmed a same day appointment. I got texts letting me know when Jason was on his way, and it took him under 15 minutes to diagnose and fix the problem. Everything was straight forward and easy, and I felt comfortable with the entire process. Jason even called me earlier in the day, before coming over, to see if I could send him a picture of the sink because he wanted to be prepared with parts if necessary. I was so impressed and would ABSOLUTELY use Done Rite again!
Jessica D.
Jessica D.
03/02/2018 12:00:00 SA
I have used Done rite numerous times at my house! Everytime i have called... Sarah has been polite,  honest and gets someone out to your home asap! The last time i had a leak from the upstairs bathroom to the garage i was sure i knew what was leaking.  Chris came out and did a full leak detections and actually found a crack in our tub and it was not from the pipe i orignally suspected. He took his time, was clean and thoroughly walked us through the process and referred a sealing company to repair the job. I will never use another company and refer my friends, family and clients.
Travis B.
Travis B.
08/11/2016 12:00:00 SA
Five Stars and two thumbs up!! David was great. Came on a Saturday night and took care of our issue. Professional and personalized service. Highly recommend utilizing Done Rite for any and all plumbing needs.
Matt W.
Matt W.
4/25/2017
We've had Done Rite come out 3 times now, all for different issues and had 3 different guys come out including Dave himself. Each time someone has come over, the service is not only great, but above and beyond what you would expect. It really is the little things that go along way. For example, we had Chris come over today. Not only did he fix the clog quickly, but cleaned the sink that had soap scum from being clogged for so long and also checked under the house (raised foundation) to make sure there was no leaking/holes in the pipes. Last time Dave was the one to come over and he cleaned our bath tub after the clog was fixed. You have a lot of choices when it comes to plumbers but the reason I keep choosing Done Rite is because of their customer service.
D L.
D L.
09/09/2020 12:00:00 SA
Danny did a great job where others could not!!! Wonderful service, polite, friendly and professional!!! Would defiantly recommend!!
Kathryn M.
Kathryn M.
9/28/2017
Great customer service, quality work and competitive pricing. David responded and gave me a quote almost instantly on yelp messenger. Very convenient and professional! I saved over $150 on our job based on quotes from other companies. David scheduled us and came out the next day; he finished the job in a couple hours. He was also very respectful of my home. I would definitely recommend this company to my friends and family.
Kourtney M.
Kourtney M.
3/20/2021
Our toilet water backed up into the shower. I called Done Rite due to the awesome reviews on a Saturday at 930am. Dave, the owner, who was also very nice and patient, was able to assign a tech to come by at noon. Got an email confirm right away and a text when the tech was en route.

Austin arrived promptly and was very professional and friendly. He was patient and listened to us while describing the issue. He had to look for our main line since we didn't know where it was. He offered us solutions and we did not feel pressure to move forward (and we did). He was knowledgeable and thorough. He walked us through the issue and how to prevent the issue from happening again. We ended up hydrojetting which comes with a year warranty.

He also recommended a home restoration company to talk to us about the flooding incurred due to the toilet overflow.

Definitely our plumbers for life! You're a life saver! Thank you!
Chris A.
Chris A.
10/28/2016
These guys are the real deal. Seriously.

I needed to find the right plumbers after a decent leak was found coming from the interior faucet that connects to our fridge in the kitchen. Knowing how potentially serious it could have been, I consulted Yelp and went with the first 5-star company I could find, and they did not disappoint.

I was in contact with two guys - David (the company owner) and Brady, who was specifically dispatched to solve the problem.  I am incredibly pleased with the service Brady provided. Not only was he punctual (being the son of a U.S. Navy Veteran, I'm a stickler for timeliness), he was courteous, professional, and took the time to both explain the problem and answer any questions I had. Couple their professionalism with a fair price to fix the leak, I hired them on the spot. The job took about 20 minutes once he had all the necessary parts and he completed it without any issues (also a plus: they offered me a one-year warranty on their repair!)

What could have been a royal pain in the ass ended up being a minor fix that was completed with top-shelf service. I will definitely contact them in the future for any other plumbing issues.

As I've mentioned in other reviews, I'm a HUGE fan of supporting small/local businesses, and these guys exceeded my expectations. Give 'em a shot - and thank you, David and Brady for a job well done!
DesZ L.
DesZ L.
9/21/2017
Great job! Quick response, knowledgeable, friendly and courteous!  Thank you, Richard from Done-Rite.  Our toilet backed up into the shower. Yuck!  We wanted to use a plumber local in Orange.  These Yelp reviews certainly helped me choose the right plumber. Other things I appreciated-- the emailed appointment notification as well as the texts letting me know the plumber was on his way.
Da-Le R.
Da-Le R.
3/22/2015
Who can you call for 24 hour service??  Done-Rite Plumbing!!!!  Dave came out  and installed a new hot water heater for us on a Sunday.  If you want something done quickly and immediately call Dave.
Sari A.
Sari A.
8/16/2019
Always happy with Done Rite Plumbing.
I called this morning because we had a pipe leak last night. Sarah answered the phone and got me scheduled today. Austin came out to fix the issue with Jimmy. They were both professional and did a great job. Austin has been to our house and always has a smile and does great work. Dave is the owner of Done Right Plumbing and I wish more owners cared as much about their customers as he does.
I will definitely refer this company to my neighbors.
Kevin M.
Kevin M.
05/01/2018 12:00:00 SA
I called to request an estimate for some plumbing work that I would like done at my house.  I was informed that there would be a $79 cost to have them come out and provide me with an estimate.  I cancelled the request for an estimate.  There are other plumbers giving me an estimate at no cost, so why would I pay them to provide a bid on a project?  If you are getting bids for work, I recommend reaching out to other plumbers that won't charge you $79 to provide an estimate.
Scott B.
Scott B.
8/17/2021
We had been a client of Done Right for many many years we relied on them and they always came through.  We never questioned their charges even when issues were possibly caused by their failures.  Recently I asked them for a quote to replace our tankless water heater.  We asked to replace the Noritz unit with the same brand, Home Depot was selling it for about $2,100.00.  The venting was already installed the water feed was already run to the current unit, what wasn't installed was a proper flush system basically a couple valves.  We received a quote for $4,700.00 plus another approximate $200.00 for the flush valve install.  

That means we were being charged approximately $2,600 for labor, even at $150.00 per hour that is almost 17 hours to install the unit.

Suffice it to say we did not use them and had the exact new unit installed with the flush valves in 3 hours for $2,400.00.  It is running perfectly and has been for the last month.

Disappointed in Dome Right is the least of our opinions, doubt of fair play is another.
Chad K.
Chad K.
08/07/2017 12:00:00 SA
I had work done previously by this company, so it was a no-brainer to contact them with a serious issue that occurred.  My wife noticed the wall in our sons room was bubbling and very hot to the touch.  We were both very concerned and felt a bit panicky.  However, the moment I called Done-Rite Plumbing and Rooter, Dave answered and assured me he would get Chris out to our house ASAP.  
Chris called me and said he would be arriving 30 minutes sooner than expected.  Most companies I have dealt with for various reasons seem to show up late, if at all, but not Done-Right Plumbing they have never dissapointed.  Once Chris arrived, he had the issue fixed in not time at all.  
Thank you Dave for always taking my call and finding room to fit me in your companies schedule.  I can't thank you enough Chris for saving the day once again, you are the best.
mike m.
mike m.
3/19/2018
Had an issue with some of our drains backing up.  Had Mike Diamond come out and they quoted me $3800 to install main line access before they even looked at it.  A friend referred me to Done-Rite and they had our drains fixed in 30 minutes for a great price.  No bs, will absolutely use them for all future issues
Carly R.
Carly R.
11/09/2014 12:00:00 SA
Our water heater decided life was no longer worth living at the ripe old age of 8.  We called around for replacement quotes and needed a quick turnaround time. We reached Dave at Done-Rite. He gave us a competitive quote, which was important, of course. But what struck us most was his helpfulness and sincerity. He gave us great guidance over the phone, and tips he said would help even if we didn't go with him.  

He was able to come on one day's notice, came in under quote, and was just great to work with.  A plus, our dog loved him (maybe a little too much, sorry Dave). His work was top quality, and he gave us a 3 year warranty on his install and 10 year warranty trough the manufacturer for the tank.  That, coupled with his 24/7 availability and the fact that he owns the business, gave us the piece of mind we wanted for a key house-need contact.  Looks like we've found a go-to plumber we can actually trust.  We'd highly recommend him.
Stella C.
Stella C.
1/24/2015
I called Dave with an emergency leak and at first he said he wouldn't be able to get out and suggested another plumber. But he called back a few minutes later and told me where to shut off the main and came out a few hours later.
His price was fair.
Later we hired Dave to install a water filter system. The work was completed quickly and so far no problems.
I would highly recommend him.
William W.
William W.
12/18/2015
After our outstanding experience with Dave last time, we knew exactly who to call when our water heater sprung a really bad leak from a hose and started soaking our garage walls. Dave did everything he could for us, including getting to our place the same day, fixing the leak, and getting our water heater back working. He even took a look at our walls to see what kind of damage was done from the water, which unfortunetly was quite a lot. Fortunetly, he knew exactly who to call to get us a really good deal on a restoration company to stop/repair the damage. Dave is such an amazing person and he brings such professionalism, knoledge, and friendliness to his work. Thank you so much Dave for everything!
Jennifer B.
Jennifer B.
09/03/2015 12:00:00 SA
I could not be more please with Dave's service. We called him for a situation we thought was hopeless and he fixed it in 30 minutes and for a fair price. I called him at 7am and he came to my house in 15 minutes. Before calling him, we were working with the cole company and they were telling us the problem was going to be $6000+.  Dave tried a few solutions and fixed the problem then and there.

Dave was honest and very helpful. He fixed a bathroom drain for us. I will definitely be suggesting him for family and friends.
Frances S.
Frances S.
05/01/2021 12:00:00 SA
Rob was awesome,very friendly  he cleared my tub quickly. They were on time. Thanks for all your help!! GREAT company
Mary F.
Mary F.
3/13/2021
Not only was Austin professional and polite, he left the area (a clogged and yucky sink) nice and clean. He went above and beyond for each item he was here to fix. I did not notice this until later that day. Thank you, Austin!
I will gladly refer Done Rite Plumbing to friends and family. I have never ever had a plumber leave the area worked on tidy and clean.
Julie S.
Julie S.
3/31/2021
As a homeowner, plumbing issues scare me to death.  A small drip can lead to rotting drywall, mold, or outrageous water bills. Since plumbing is not my area of expertise, I am so happy that I found Done Rite Plumbing.

Done Rite is honest, ethical, and responsive. When I have had plumbing issues, they are always kind and fit me in the same day. Their prices are very fair, and they always explain the costs up front. Every employee I have encountered has been friendly, careful about my property, and they never leave a mess.

Another aspect that I sincerely appreciate is the fact that they try to send the same person out each time. Austin came out to replace my toilet and stem valves today because both items were leaking.  Austin previously repaired a valve in my shower that leaked, and since he did such an amazing job repairing the problem, I had confidence that today's issue would be handled efficiently, and it was.

Since we are in the middle of a pandemic, I am especially grateful that Austin was masked and concerned about safety.

I am known to be particular about companies that I patronize, so my friends often ask me for advice when choosing vendors. I have referred Done Rite Plumbing to my friends numerous times, and they have been just as happy as me.  If you are looking for a plumber, your first call should be to Done Rite Plumbing.
Ura L.
Ura L.
4/15/2017
Chris was so honest, friendly and funny! Great service. Had an awful day plus a mainline blockage, on Easter weekend. I needed to fix it that day and called five different plumbers. He came when he said he would. he used a camera to show me everything that was wrong, a solution for now and a plan for later at a reasonable rate. No fluff! I highly recommend done rite!
Richard E.
Richard E.
05/10/2017 12:00:00 SA
I couldn't say enough good things about this company. As a contractor my self I know bullshit when I see it. But Dave the owner was great. He was straight forward with me with what needed to be done and what could wait. I had a Liner put in my main sewer drain and they did a great job at a fair price. Thanks Again Dave for your help !! I highly recommend this company !
Lonie F.
Lonie F.
1/13/2017
We were going through a nightmare gas install with another plumbing company when we called David to try to get someone who could actually do the work in a timely manner finish off our job.  David respectfully explained that he would not jump in overtop another plumbers work.  However, he informed us of what the law was about our problem and very much set us at ease with regards to my expectations being appropriate for the job.  David was very quick in response and effective at communicating about our issues.  He also quoted a better price and we would have been well served to save the two weeks for a three day project and called him first.
Jenny P.
Jenny P.
10/21/2021
I've called them twice now and every time the service is amazing. Everyone one is so knowledgeable and explains the issue so clearly and honestly. I will continue to use them for all plumbing issues.
Mandie A.
Mandie A.
2/13/2016
I've used Done-Rite twice and have been happy both times. First, Dave came out to do a sewer cam inspection on a house I was buying. When I called to schedule the inspection, it was 7:30 at night but he answered the phone right away.  On inspection day, he was on-time, thorough, and charged a good price. This was our fourth escrow and third sewer cam inspection and, by far, the most pleasant one of the three. Really wish we had called Dave for the first two!

The second time we had Kevin and Sam hook up our kitchen sink, kitchen faucet, garbage disposal, bathroom sink, and bathroom faucet.  These two were also punctual and got straight to work. We had expected the job to take most of the day but they finished everything within a few hours without cutting any corners at all. Probably realizing we were first time home buyers, they walked us around the house and pointed out all the shut off valves. As a bonus, they were really friendly with our dogs.

These will be the first plumbers we call whenever we need work done!
L R.
L R.
03/06/2019 12:00:00 SA
David made our day twice in a 30-day time span when he fixed two pinhole leaks that happened right before we were planning to go on vacations.  The amazing thing is that he was the only plumber on that late afternoon to quickly call us back and fix the first leak, and the second time he came out on a Sunday, his day off, to fix the other leak.  He is patient, personable, and can be part therapist if you have the need to be consoled during problematic plumbing issues.
mary r.
mary r.
9/28/2022
Great service from Elias.  The job was done quickly and I am so happy with the results.   I have a great new toilet and faucet.  Thank You!
Francisco D.
Francisco D.
06/09/2017 12:00:00 SA
I recently contacted this fine establishment in order to resolve a Jerry-rigged pipe that was installed from the previous owner. Scheduling the appointment was hassle free. The receptionist was very polite and professional. I was advised that I would be visited by Chris. Man, he is the most professional, courteous, and passionate individual I've ever met in the trade industry. I cannot recommend this company enough. I had such a great experience with this individual and company that I felt compelled to tell everybody in OC to utilize this company for anything and everything plumbing related. You just made a customer for life. Use this company! You won't regret it.
GREGORY S.
GREGORY S.
11/30/2022
We had a minor issue with our water heater for the last few days. After try remedies ourselves I took the plunge and called the professional to fix our issue, a technician name Jonathan text me his approximately arrival time. After he explained all the charges associated with the call he got right down to business and completed the job in a few minutes. We are happy with every aspect of the work done. When you can't get the job done yourself and you call the professional don't cry about the work or price just pay it. I'm not crying about anything at all. Jonathan did his job. Thank you Done-Rite Plumbing.
Ken O.
Ken O.
04/12/2022 12:00:00 SA
Danny and Moe did a great job. Able to assess the issue, identify the problem, and of course fix the problem :). Also, on time and were able to fit me on the same day as the estimate.
Shawn H.
Shawn H.
10/01/2018 12:00:00 SA
Used these guys a couple times.  Once was to do a hydro-jet for a pretty heavy duty line.  The guys were nice and upfront with pricing.  Second time was to fix / upgrade a few fixtures.  Because of our old non-standard plumbing it didn't turn out to their satisfaction and offered me a few options for addressing it and I was happy they maintained a high standard for themselves.  I've referred them a few times including my mom and for a big/expensive job for my buddy who liked them too.  There's undoubtedly cheaper guys for a simple snake or something pretty low level but for anything above that I have a very good comfort level with these guys and they will be my first call.
Mike W.
Mike W.
01/01/2015 12:00:00 SA
I called Dave in a pinch- my girlfriend found a leak at night when I was away and couldn't assess it. He was able to respond quickly and temporarily fix the problem until a more convenient time (for both of us) for a permanent fix.
He was able to identify the problem correctly and fix it correctly. I was happy with his work and his repairs have a two year warranty, which I liked.
Dave is a hard working, stand up guy. He shows up on time, and stands behind his work, and his prices were reasonable- Dave represents the hardiness and ethics in work that America needs and values. I will be using Dave for my future plumbing needs.
Lu M.
Lu M.
7/27/2015
Dave Turner is a one man plumbing business, seemingly always busy helping customers. I found him on Yelp about one year ago,have had him do work for me four times since, and I intend to use him exclusively for my future plumbing problems. I have found Dave to be a personable, honest, friendly, young man who can be trusted to do good work at a fair price. He has always been up- front with me and has always exhibited an excellent working knowledge and ability regarding his profession. Lu Matos, Orange, Ca.
Tony S.
Tony S.
8/14/2022
Great guys! On time, friendly, professional, changed out my kitchen faucet and bathroom vanity faucet. Gave us good advice on which ones to buy, and came back and installed it. My bathroom vanity faucet was fully rusted inside, and they had to saw it off! They worked on removing it for about an hour, and no damage whatsoever to my granite. Everything works perfectly, and they left everything spotless. They even cleaned out the rust rings from the old faucets. Really good company, will definitely use them again!!
Larry M.
Larry M.
3/29/2019
I had been struggling with an outdoor irrigation leak in my yard. Dave came out and found the leak and proceeded to fix the leak with quality precision. He diagnosed the problem and carefully explained what needed to be done to repair the leak. His communication with his staff was excellent. Christian came to my house to diagnose the problem first and Dave followed up with the repair. Sarah in his office gave me complete updates when they would arrive and complete the job. I cannot say enough about their communication, teamwork and service. I would certainly recommend this team for any plumbing problem. Look no further for quality service. Great positive Team.

Larry M
Orange
Lyle R.
Lyle R.
4/26/2016
I needed a drain cleared and a kitchen sink installed.  I looked on Yelp and read reviews on different plumbers - what I liked was that Done-Right Plumbing responded to the negative reviews.  Believe me - every plumber I checked out here on yelp had some sort of negative review/experience.  Anyways, I called Done Right and talked to Dave about my needs.  Dave quoted me a firm price and a specific time that he would arrive.  He showed up on time, answered my questions, and did a really good job.  

One of the details that I appreciated was that Dave kept the work area clean and had slip on/off boots that way my carpet would stay clean when he went upstairs to the bathroom to clear the drain.  Dave was a straight shooter on the pricing, showed up on time and did a great job.  I also talked to him about future projects (moving my water heater from an indoor closet to my garage) and he gave me some pointers and considerations to think about.  He didn't pressure me to do the extra work (water heater) now and I appreciated that.  When it comes time for me to do these other plumbing projects, I'm definitely giving 2 thumbs up for the great service and calling Done-Right Plumbing for any future plumbing needs.  Thanks Dave!
Matthew R.
Matthew R.
10/16/2016
Just got an obstruction fixed on my sewer line at 7 pm on a Sunday evening and I am very pleased with the service and results. I tried calling the bigger chains to fix the problem but they were either too busy or would not honor their specials on a Sunday evening. The bigger chains were also unwilling to give me a quote over the phone. Therefore, I gladly paid a fair price for the work done on my home that was quoted over the phone. I would recommend this service to my friends and family and appreciated the integrity and honesty I received.
Richard V.
Richard V.
2/16/2021
I called them in need a pinch and Christan H. came out and did a great job of unclogging the drain for us. While their pricing was higher than I usually pay I felt the service and guarantee that it would not happen again offered me that peace of mind that I could not get from previous plumbers.
Sarah F.
Sarah F.
06/05/2017 12:00:00 SA
I just had David to my house to do preventative maintenance on our sewer line. I was very impressed by his professionalism from the first time I talked to him on the phone, to an email and text reminder I received prior to his visit. He ran a camera down our main line and showed me exactly what we are dealing with in terms of roots. He explained his recommendations, answered all of my questions and showed me his finished product--a root free main line! David also provides a one year guarantee on his work. I highly recommend him and I've already got him scheduled for next year for our next preventative maintenance clean out.
J S.
J S.
07/12/2020 12:00:00 SA
Done-Rite lived up to their name for sure! We were eagerly trying to find a plumber to come out on Saturday and we found this company on Yelp. I spoke to Dave and he was kind enough to set up an appointment the same day (Saturday) without an additional weekend fee that many other companies don't hesitate to charge. Within a few hours we had Danny come by and he was quick and efficient with our toilet issue.

Just an fyi...this company is great with email and text alerts/updates. Before I even hung up the phone to schedule the appointment, I was already getting a text to confirm.  I then received an email with details, and another text with the full name and photo of the employee assigned to us. I found all this to be a very efficient, safe, useful, and professional way to conduct business.  

Thank you so much, Done-Rite! I now know who to call when/if another plumbing issue arises.
Michael S.
Michael S.
2/26/2019
I will never have another plumber work on my house. My water heater was broken by another plumber sent out by my home warranty company (the worst ever, I'm looking at you Fidelity). After having no hot water for 24 hours I call Done-Rite at 8:30am pleading for a Miracle. Sarah (the secretary I think) answered the phone in 2 rings, listened to my problem, and scheduled the technician, Robbie, to come out the same day at 3:00pm. The owner, Dave, called me 2 minutes later to go over the details. Super friendly and understanding.

Robbie came out at 3:00pm, was more knowledgeable than I could imagine, and had a brand new water heater installed and hot water flowing by 5:15pm.

Could not recommend this company more. I would have paid twice the reasonable price they charged. Don't even call another plumber.
Kanani P.
Kanani P.
2/25/2021
We just finished a service this morning with Christian and we are very satisfied. He was on time, polite and very professional. We totally trusted him in our home and with his quality of service. We have this company in our contacts for any plum needs. Thanks Christian.
S K.
S K.
09/07/2018 12:00:00 SA
Jeremy is absolutely amazing! Came to my house twice and both times the issue turned out to be minor and he didn't charge me a dime! When your home is damaged you need someone who is patient and understanding. Jeremy and his company are the guy! Give them a call before anyone else!
Samuel M.
Samuel M.
06/09/2021 12:00:00 SA
Big shout out and thank you to Elias this week I had a backed up toilet Monday night, I called My usual plumbing company witch is foothill plumbing,  I found out from Dave that foothill plumbing was bought out by done-rite plumbing, and was a a little hesitant to go with done-rite,  Dave the owner Reassure me that I would be taken care of and the prices that I payed before with foothill would be the same witch I really appreciated thx Dave, since Elias was the plumber that usually comes to my house Dave made Elias Available first thing the following morning. Elias did what he needed to do to  identify the problem he camera the main line and turns out my pipe was separated and shifting so the permanent solution was to install a linear in the 4 inch mail line. He talked with his manager witch is Dee who when first meeting him I could tell he has a lot of experience and was very understanding and was able to answer any question I had about what the best way of doing this. Dee gave me a few options to choose from the first option was to jet the line witch was a lot cheap but he would be back in 6 month since the roots would grow back or even worse the main 4 inch sewer line would be at a 20% slope grade at separation and I would have to dig where it was separated witch was at the street and would cost $30,000 so I went with the linear since it made the most sense and the following day at 8AM in the morning they were there installing the linear and in 4 hours they were done. And on the invoice they sent me via email the showed me from start to finish all the work they had done the system they have is a lot faster and more efficient than the paper invoices that foothill plumbing had, I have 2 signatures before the work started and after the work was complete and that was pretty much it. I will definitely recommend Done-Rite plumbing to friends and family and call them if I ever have another problem.
Raffi K.
Raffi K.
12/30/2016
Got working on the problem within a hour and a half of calling him, really nice guy, and honest prices. Definitely recommended and will use again.
Kami C.
Kami C.
1/19/2017
Dave was a pleasure to work with. He quickly diagnosed our problem with a leaky faucet and fixed it promptly! We intend to use him for other projects now!
Micheletto C.
Micheletto C.
8/14/2017
Was very happy with the service Dave gave.  He was late, as the job he had before me ran over due to an unforeseen issue but he kept in touch with me and once at my hpouse gave my issue 110% attention and did a great job!
Amanda C.
Amanda C.
5/21/2018
Moved into a 1960's house a couple years ago. EVERYONE in the neighborhood used Chris. He's great and (unfortunately for me) I'm sure I will be using him for years to come. Would highly recommend.
A P.
A P.
12/29/2015
This is my first review for anyone on Yelp and the reason why I am writing this is because Dave was super helpful when I had a major leak in my house.  I called him at 9 pm and he walked me through how to control the situation.  He also recommended a few plumbers who were better suited for my particular issue, and his recommendations have turned out to be fantastic.  

I didnt use Done-Rite for this issue, however, based on his responsiveness, his honesty, and his referrals, they will definitely be my first call whenever I have any plumbing issues.

Thanks.
Tony W.
Tony W.
1/13/2020
I searched this place online and decided to give it a try. But the experience was horrible. Be aware this place. They charged over $600 to replace a small sink part which is worth only $20.
Marya H.
Marya H.
12/08/2018 12:00:00 SA
Had the best experience with this company. Arrived on time, great attitude and customer service. Fixed our garbage disposal in a few minutes. Will use them again!
Roxanne F.
Roxanne F.
4/21/2021
We had a backed up toilet in a rental, so time was of the essence. Jessica on the phone was very courteous and helpful got us scheduled the next afternoon.  Danny was polite, knowledgeable, and helpful. The problem was roots close to the surface and he quickly removed them, fixing the blockage. I trusted him to do the right thing and not price gouge us. I'll use Done Rite Plumbing again.
Dave W.
Dave W.
9/30/2022
I contacted 4 or 5 plumbing companies for an estimate to fix a swimming pool water line that wouldn't shut off (caused by a worn out valve). Done Rite Plumbing responded with a competitive bid without a mandatory service fee to come over to further evaluate the work project, which I appreciated. Elias was the technician sent over to the house and he was fantastic. After quickly assessing the situation, he offered me both repair and replacement options. I really appreciated that he was able to negotiate the final replacement price without having to check back with the office. After picking up the replacement parts and quickly fixing the valve and new water line with beautiful copper piping and fittings, he also raised the turn knob a foot higher, which my 70 year-old back really appreciates! A 5 Star experience, from beginning to end.
Tracy M.
Tracy M.
2/17/2021
Austin and Mo arrived on time this morning to fix the overflow in my tub and replace the galvanized pipe behind the tub.  Very pleasant guys to have do the job.  They kept me posted on the job and how it was going. I have used Done-Rite Plumbing multiple times in the past and I have been satisfied every time.
Becky C.
Becky C.
8/17/2023
I've used this company a couple times and they have good communication and send frequent reminder texts, the name of the plumber coming, and let me know the plumber was on the way.  Danny came and quickly assessed our problem with the toilet, fixed it quickly. and wore booties inside the house.
Ashley S.
Ashley S.
12/02/2019 12:00:00 SA
Done-Rite Plumbing saved the day! I called before opening hours on the Monday after a holiday weekend with a plumbing emergency, and had someone scheduled to come out later that day within 5 minutes. Austin was amazing, so helpful and friendly, and got rid of the clog quickly! I highly recommend Austin and Done-Rite, and will call them again for any plumbing needs.
Freddie And Jhoan S.
Freddie And Jhoan S.
12/29/2017
I called Dave last night and asked if somebody can come to the house and fix my leaking sink garbage disposer. Jason Lind came promptly at 8am and did a great job replacing the unit. A job done right. Thanks for getting our sink back up and running.
Tim H.
Tim H.
12/21/2020
On time, professional, efficient, and great clean up!  Danny hudrojeyyed our kitchen line just in time for Christmas!
Paul A.
Paul A.
2/27/2017
Spoke to Dave on Sunday and made an appointment for Monday. Chris showed up on time, found the source of my leaking shower. He was able to fix it at a reasonable price. First time using Done Rite and I wouldn't hesitate to use them again. Good service from start to finish.
Silver S.
Silver S.
2/14/2020
Went above and beyond what was expected even contacting the city with a major issue. I highly recommend this professional business.
Linda C.
Linda C.
05/04/2021 12:00:00 SA
We can only say good things about Robbie.  Our plumbing issue took a few days to resolve and he was there every single day making sure everything ran smoothly.  He was very knowledgeable, professional, punctual and had a can do happy attitude.  5 stars for Robbie.
Mike T.
Mike T.
09/06/2015 12:00:00 SA
I found Done-Rite Plumbing on Yelp today. Got back from vacation to a broken shower valve on a Sunday Labor day weekend. I called, Dave answered the phone and fit me in his schedule, came out later the same day! Fixed the problem quickly, he had all the tools and parts on his truck. Excellent experience. I will definitely use him again.
Cindy L.
Cindy L.
02/10/2020 12:00:00 SA
Always my go-to guys to fix any plumbing repairs. They're quick to respond, quick to come and repair and very professional. Highly recommend!
Dianne B.
Dianne B.
01/10/2018 12:00:00 SA
I started out the new year having to get a new water heater. Not a great beginning of the year, but Dave at Done-rite made things easier. I made an appointment and got text and email confirmation. I received a text when he was on his way. Dave showed up exactly at 0800 (punctuality is very important to him.) The install went great, and a few hours later I had a updated water tank. Dave cleaned up everything, and swept out the garage. He even took care of my cobwebs in the ceiling! As he told me...he's not the cheapest or the most expensive, he's somewhere in the middle, but as far as service and work ethic he is at the top. Give him a call, you won't regret it.
Christy L.
Christy L.
10/26/2014
Done Rite Plumbing has completely Done Right every time we have used Davids services! Even when my neighbor contacted us while on vacation because her fire sprinkler line broke! He was able to seal it off for the HOA could assess and repair it.

And note that he came to my 82 year old Mom's rescue when her main line broke and needed extensive repair! Dave was on top of it and repaired and replaced it in no time! And at less than her 1st quote!
We highly recommend Done Rite Plumbing and Rooter! You won't be disappointed!
Tweet T.
Tweet T.
2/16/2016
I called because of all the good reviews but they canceled on me the evening before.  They said they were busy so I waited 3 days for them to come out.  I guess because they have a big job going on that smaller job is not as important.   I would have found a different person in the first place if they could not come out.
Gina L.
Gina L.
05/02/2017 12:00:00 SA
We had a problem with our main line that was backing up and flooding out downstairs bathroom.my husband called our plumber but was busy and couldn't come out till the next day. then he called Roto Rooter they told us it would be between 2 to 3 hours till they send someone out. well 3 hours gone by and I called to find out what's going on ? I'm told that I could take another 2 hours !!! Not happy at all and it's 5 pm so I get on yelp and searched for a plumber near buy( which I should have done that at 12 not at 5) anyway I came across Done Rite plumbing and call them they said that they will be out with an hour . Dan came and got to work happy to say problem solved ! Great service! ( bummer I still had to clean up the mess lol)
Lida M.
Lida M.
10/04/2018 12:00:00 SA
I like this company a lot. David is a life saver. He did a great job for me today. He was on time and did as he promised. I have already recommended him to my Realtor friend. Thank you David.
Karen Y.
Karen Y.
9/20/2021
I had a kitchen sink I was unable to use. i called Monday morning (today) and within two hours  Rob and Sam pulled up to my front door. i had been texted on time and names Of plumbers. They were extremely polite and explained everything before proceeding. Giving me options and pricing.  I had a new garbage disposal and working pipes in no time. Also great clean up. I would highly recommend.   When you call you will probably talk to Sarah , she's great to say the least and how refreshing to talk to a pleasant real person and not a recording !!  She's the reason I first selected Done  Rite Plumbing
Jeremy F.
Jeremy F.
11/02/2015 12:00:00 SA
Dave is a sincere business owner who genuinely wants to help people. Fair prices for excellent work and they are insured and bonded as well. Dave is a no nonsense kind of guy. I usually hate dealing with in home service trades people bc they seem to be trying to gouge for more money but Dave will tell you up front what your problems are and what your resolution options are, basically you learn a little but don't have to do the work. I recommend Dave and his firm to everyone, for all different sizes of jobs. Dave has the appropriate business name bc he's a responsible and very hard working individual who gets it Done-Rite the first time.
adam w.
adam w.
05/04/2017 12:00:00 SA
Excellent.  Dave came out and installed my toilet. Arrived promptly during the scheduled window. Extremely friendly, clean,  and when helped get me a unit when the new unit I bought want going to fit, no extra charge. Now that is exceptional. No hidden, gotcha, surprises or charges. Just what I was quoted.
Carrie C.
Carrie C.
08/05/2020 12:00:00 SA
Kitchen sink was backed up again, happened in 2017 and I had a different plumber come out then. Decided to call Done-Rite Plumbing and Rooter because they came out and replaced a water heater in 2018. Any way I called and they sent Danny out the same day, even came out and hour earlier then originally scheduled. Danny  spent over and hour snaking the drain and finally got it cleared. Made suggestions for another time.
Michele C.
Michele C.
1/30/2018
We had a toilet that had developed a leak and also had a crack in the tank.  Dave was able to come out, replaced the toilet plus made a couple of other small fixes on my husband's to-do list while he was here.  

Really great guy, great company.  He's on my speed-dial now.
Tami D.
Tami D.
3/25/2021
Whenever I need a plumber, I call Done Rite Plumbing. I recently had a clogged drain and needed some help quickly. When I called that morning, Sara made the appointment for that afternoon with Danny, the plumber we always use.

When Sara called back within the hour, she said Danny could come to our house earlier. I was so grateful for Sara's quick and thoughtful response! Danny came out right away and took care of the problem. He is always professional. I'm grateful for Danny's honesty as well.

The prices are reasonable, the service is great, and Sara and Danny always go the extra mile to help their customers. I always appreciate the wonderful service!
Marc M.
Marc M.
2/25/2021
I sent an inquiry today (02/25/2021) around 11:30AM to Done-Rite Plumbing through their website and received a call from Sara within 10 minutes. Sara was very polite and courteous on the phone. She confirmed that the issues I had (an outdoor water spigot that was not working and a couple toilets where the flapper would not close on their own) could be worked on by their technicians and gave me multiple appointment options. I took a same day 2PM appointment and received a text message confirming it. About 45 minutes later, Sara called back stating that the tech assigned to my case completed a job early and could make it out to my place an hour earlier.

Christian arrived at my house at 1PM with a mask on (I'm glad that this company is taking this pandemic seriously). He checked out the flappers in my toilets first and quickly figured out why they were not closing properly. He then checked my outdoor water spigot and came up with a couple options to fix the issue. After discussing it with his GM, Christian explained how he would fix the water spigot, gave me a quote for all of the work to be done, and told me he could fix everything today. After a short trip to get the supplies he needed, Christian was able to fix my issues quickly and efficiently.

I had been putting off contacting a plumbing company to fix my issues but Sara and Christian at Done-Rite Plumbing were able to fit me in today and fix everything within a couple hours. I highly recommend this company!
Tommy S.
Tommy S.
11/11/2020 12:00:00 SA
It is a true pleasure to work with Done-Rite Plumbing. They are always available to help fix my plumbing needs at the house. Affordable and easy to work with - thank you!
Debbie M.
Debbie M.
04/04/2022 12:00:00 SA
After using a number of different plumbers, I happened on DOne-Rite several years ago. Over this entire time, they have always been helpful, courteous, responsible and solved My plumbing problems. Now they are the only ones I call. Austin came this last time. Everyone of their workers has had a good attitude and portrayed a joyful disposition. I highly recommend this company and especially Austin.
Kevin I.
Kevin I.
5/30/2020
Austin did an excellent job. He took the time to diagnosis and explain the problem and offered a couple of ways to address the plumbing issue. He took the time to answer all of my questions and the completed work was perfect. If we have future plumbing issues we will be calling Done-Rite and Austin
Danielle S.
Danielle S.
10/25/2019
I have used Done - Rite Plumbing twice now and they are my Go-To plumbing service whenever I have an issue. I found them several months ago on Yelp and they exceeded my expectations. I, of course, forgot to give them a Yelp review but when my husband began to hear water in my wall, I immediately told my husband, I'm going to call Done -Rite, because I knew they would and could fix it. The owner is amazing, he answered my phone call during off hours, as he was headed to another plumbing emergency and true to his word, Done - Rite was there the next day, issue fixed. They are honest, open, and really care about what they do. Not only myself, but several of my neighbors use Done - Rite as well, and whenever a neighbor has a plumbing issue, I always refer them to Done - Rite.
S B.
S B.
11/16/2017
From the second I first emailed to writing the check, Done Rite plumbing was efficient, friendly, and helpful. They texted when the driver was en route, he arrived on time, and quickly solved our leaking sink problem (mice had chewed hose). He checked our nonworking dishwasher and offered different options. It's great to know this company is nearby, we will definitely call Done Rite again.
James U.
James U.
05/01/2020 12:00:00 SA
Simply said...Great Service and caring employees. I have used them multiple times. With an old house, pipes leak, clog or just drive you insane. Done-Rite fixed broken pipes under our sink at Thanksgiving. Even fixed some poorly installed pipes.
Just had a massive back up onto the tubs and out of toilets. Old pipes were blocked in multiple spots. The servicemen hydrojetted the pipes, and then fixed the main line to the sewer. Off set pipe joints are one thing but the pipe was actual breaking like an egg shell.
The Done-Rite team lined the pipe 64 feet to the city sewer line. New clean out pipes and all is well.

Plumbing is always a pricey thing but the guys at Done-Rite helped with financing. Little stress and very easy.

I will have them back in a minute .... but I hope it's much farther down the line!
Jim T.
Jim T.
02/12/2021 12:00:00 SA
I needed same day service with a shower knob, mixer, and spout with diverter. Christian, from Done-Rite, came within two hours of my call to help with my problem. He was professional, cordial, and did a bang-up job. I highly recommend them based upon their work and will utilize their services again.
Alex L.
Alex L.
04/02/2016 12:00:00 SA
Nice work by Dee and Joseph. Done-Rite is reliable to work with.  My shower faucet was broken and I needed someone to convert the two faucets into a one handle faucet. It'd been a while for me to find the right personnel to do the job; they either had no experience or had the price terribly high. This Thursday I contacted Pipeline restoration. The owner Ron T. replied quickly and said that the job is not within their service scope. He suggested Dave from Done-Rite. Thank you, Ron for your help (I need to give Ron some credit for his reference). Dave replied to my email within 10 min. I explained to him the faucet problem in which he gave me a reasonable quote and scheduled the appointment for Friday evening right away without even having to stop by at my house for an estimation or overview. On Friday, Dee and Joseph finished the job in less than two hours. Previously, at least two other handymen had told me that the job needed more than one day to complete. Both Dee and Joseph were friendly and nicely answered all my questions. They were professional and experienced both on the job and in offering advice. I am really happy to have them solve my puzzle. I definitely recommend Done-Rite Plumbing.
RICARDO R.
RICARDO R.
12/07/2022 12:00:00 SA
Didn't get any work because it's was expensive.   $6000 for a salt soft water softener.  Way too much being that  just 2 to 3 years ago it was $1500 to 2000. The guys that came out were polite and appropriate.
Rachel C.
Rachel C.
5/24/2017
Dave has helped us out on numerous occasions and we're finally getting around to writing a review for him.  He's helped us out with multiple plumbing issues and is knowledgeable and prompt with replies. He's helped us with multiple shower and sink leaks that weren't fixed by the plumbers referred to us by the HOA.

Basically, the last time we saw him, he came over because our sink was draining really slowly.  And we have three people using this bathroom so it's seen some use.  Dave came by and it took him two minutes to fix it.  He pulled out this huge hairball that was covered with toothpaste.  I legit wanted to throw up.  He was super calm and chill about it and asked me if I wanted to see it.  I wanted to barf times two.  He was so kind and non-judgemental about all of the hair.  

Please contact them next time for your plumbing needs.  They are excellent and smart at what they do.
Charlie L.
Charlie L.
06/10/2015 12:00:00 SA
Really good job done by David.  Got my pipe stuck with tons of resin from a bad water softener, he came and spend less than an hour to figure out the problem and help me to remove most of the resins from the pipes in each faucet.  Good job to be done at only the evaluation cost.  Thanks a lot!
Noelle C.
Noelle C.
09/07/2016 12:00:00 SA
Done-Rite is by far the best plumbing service we have ever received. We have had Dave come out to the house several times for plumbing issues, and he is always out here on the same day and fixes the problem quickly. He even showed up on Christmas Eve for a plumbing emergency. He is an honest plumber who doesn't charge unnecessary fees, and in fact charges way less than most plumbers. I highly recommend Done-Rite to anyone looking for a great plumber with great prices.
Ryan S.
Ryan S.
06/03/2016 12:00:00 SA
I found a puddle of water in my master. Dave came out quickly and while it was a slab a leak Dave worked until 11 pm to get my water working as well as advised me on what steps to take. He is professional, clean and honest. I will keep him on speed dial!
RevooH C.
RevooH C.
3/17/2016
Had Dave came out last night right before closing.  Came in a timely manner, and found the problem with my plumbing.  Nothing but perfect from the start.  I would highly recommend him to anyone I know.  He's very knowledgeable not only in plumbing but also water treatment, filtration, and softeners.  He's my plumbing go-to guy!
Karen K.
Karen K.
7/20/2023
Done-Rite Plumbing did a great job installing our new Insta-Hot water dispenser.  The technicians, Joseph & Jon, did a good job, arrived on time, and cleaned up after. They were very professional. We highly recommend Done-Right plumbing.
D. R.
D. R.
1/24/2020
Good, honest folks who do a good job at a fair price. Can't go wrong with them . We had them out for several issues and they always did a great job.
Wil S.
Wil S.
04/05/2016 12:00:00 SA
Outstanding service!
Dave is very knowledgeable and professional. He let me know when he would arrive, which was with in three hours of calling. Was able to take a look at my toilet and asses the problem right away. Rather than try to up sell service and parts I didn't need, he was honest and said what I really needed now and what could wait. Would recommend to anyone.
Danny V.
Danny V.
07/12/2023 12:00:00 SA
Man I have nothing but great things to say about Done-Rite. I called them to come install a water line for my fridge, and Danny came out to give me an estimate. Not only did he do that, but he notified me of water damage under the sink that had started with the previous owners of the home. Since we just purchased the house, he recommended us to another company who has been helping us with the restoration of the whole kitchen.

Not only did Danny do a thorough inspection, but he's been helping us out during this whole process as well.

Once the kitchen starts the reconstruction phase, we'll be having Done-Rite install our water line and reverse osmosis.

I can't say enough about them and highly recommend them for all of your plumbing needs.
Qui V.
Qui V.
05/10/2018 12:00:00 SA
If there was a way to give 10 instead of 5 stars on Yelp, i would give 11.

I cannot express my sincere appreciation for Robbie and his partner in their assistance in evaluating the plumbing and overall drainage of a property. They were timely, very engaging, friendly from the beginning, obviously extremely thorough in their assessment. They took their time in explaining things in terms i could understand. They carry themselves with great professionalism, integrity, and most importantly kindness.

I cannot say enough of the service that was provided, truly money well spent. There is no other plumbing service we will go to from now on.
Teri L.
Teri L.
07/01/2021 12:00:00 SA
We had a leak under my moms sink.   The unit causing the problem was over 30 years old and very hard to remove, thus the call to have help!  

I had called upon another plumbing company a year ago and the work they did was subpar.  I researched pluming companies and Done Rite had a great rating.  I took my chances.  I left a message over the internet last night and they contacted me first thing in the morning.   I was given an estimate, in case work was not done for a service call.  I agreed and they sent Christian out right away.  We were very pleased...

He was on time, diagnosed the problem, got the necessary parts and fixed it within a short time.  He was professional and very personable.   I felt the company is honest, competent and responsive!    He took, photos, uploaded them to his phone and the computer program.  I got a text message and email receipt of all services performed.  I highly recommend them!  

I have passed the company name around already to a few friends.  I am sure you will have the same great service we got!   Thank you for coming to our rescue!
Andrew And Kristen C.
Andrew And Kristen C.
7/15/2022
Best plumbing service around! We had a kitchen sink leak that needed fixed immediately. Done-Rite was the only company that could come out on short notice and not make us wait a week. Christian was on time, was a clear communicator, and diagnosed the problem immediately. He went above and beyond to give us advice on purchasing a new faucet, did not try to upsell his services, and was extremely patient. Cannot recommend him and then enough.
Adrian A.
Adrian A.
3/23/2021
You never spoke with my parents you spoke with me... i thought this was Dee... i thought Dee was in charge because that's who i had been talking to and who i was told was in charge. I asked DEE for the 10 dollars back for the job.... my parents never mentioned the neighbors or anything u said coz i did allllllll the talking for the transaction. I wish i really knew who was in charge and would welcome talking to u if u provide hour email since u are the one i was supposed to talk to
Jill K.
Jill K.
06/10/2019 12:00:00 SA
I highly recommend! Very knowledgeable, super friendly, polite and prompt, cant say enough good things about this company. So happy we found them for all out plumbing needs!
Tiffany O.
Tiffany O.
12/16/2020
I would give higher stars cause they came right away and Austin was very nice. However, I was charged $350 for a service that still did not fix the problem. It should have been less than what I was told when my HOA's plumber came out. Done-Rite told me we would have to open up the slab in my garage to get to the roots that were clogging my drain and causing sewage spewing out in my garage. My HOA's plumber came out and snaked the main line in minutes pulled out a massive root that was causing the issue. Cost me zero dollars.
Joy R.
Joy R.
12/27/2017
Dave was great - called within moments of submitting my quote request and came out within a couple of hours to install our new water heater. The job was done quickly but done right - everything top-notch. At the same time, he didn't oversell us, telling us we didn't really need to upgrade some other fixtures at this point, and even showed us how we could do some easy repairs ourselves. I really appreciated that level of honesty. These guys will be our go-to plumbers from now on!
Erica H.
Erica H.
4/13/2022
I needed a plumber for my toilet ASAP. I called this morning at 9am. Customer service was quick to obtain my info and assign a plumber. Danny Vellanoweth arrived at 11am and was done in 20 minutes! I couldn't believe it. He was fast and friendly. Cost was $180. You definitely get quick and quality service.
Theresa K.
Theresa K.
1/15/2020
Done-Rite Plumbing did a fantastic job for me.  They were able to come out same day, diagnose my problem and offer several option to resolve it.  Once we had a plan, it was quickly and cleanly executed.  I would highly recommend these guys.  Austin was my point plumber, my issue required several, and he was excellent to work with.   He listened, was very kind and professional, and excellent  at staying in communication with me.  Thank you to the whole team.
Rene T.
Rene T.
10/28/2017
Second time I have called Dave and his team at Done Rite.  Team is always honest and gets the job done rite.  Richard came this time and got the job don't fast and was a good dude to chat with.  

Honest, local business.  Give them a call
Stephanie F.
Stephanie F.
9/16/2021
This the the second time we have used Done-Rite.  Had a plumbing issue and called them at 6:00 p.m. on a Wednesday evening.  They were at our home at 8:00 sharp the next morning.  Had them fix a leak in our shower/ tub and replace valves and other parts in our toilet.  Not only were they very professional, they explained the scope of work in detail and the estimate they provided ahead of time was what we were charged - no surprises.  Highly recommend!!!
Jamesdon K.
Jamesdon K.
12/04/2015 12:00:00 SA
Nothing but good stuff to say!
Called and spoke with David who seems to be the owner operator. Let him know all the things that we needed fixed on our toilet. David advised we just replace the toilet since it was very old and the difference in price between fixing and replacing was negligible.

He stayed in contact with us regarding his ETA. Even though his arrival time was later than he initially thought, he called and let us know and give us the option of rescheduling, or he was still willing to come and do the repair even though it was after hours.

He was extremely courteous, clean, and efficient!

Give his number to my landlord! I think we found our new plumber!
Clorissa M.
Clorissa M.
12/11/2020 12:00:00 SA
Done Rite Plumbing Came to fix my leak within an hour. Christian was great, patient, professional and fast.  We called several other places that either couldn't schedule with short notice or were way overpriced. We will only use Done Rite for any future projects or plumbing issues.
Victor C.
Victor C.
2/22/2021
Done Rite team was Amazing.... woke up to a Monday morning emergency at the shop .
Reached out to Dave he connected me to Dee and Danny showed up within the hour  .Danny  had us up and running in 30 minutes.
Highly recommend very clean with the newest technology.
Ivan S.
Ivan S.
3/17/2017
Dave was professional and got the job done right complete with a 90 day warranty. What I appreciated most was the information and wealth of knowledge he had as well as the advise he offered. He clued me in on some things I need to figure out about my house so his services were well worth it. If you need professionals who are going to go over things with you call these folks!
Wayne B.
Wayne B.
9/21/2022
The office was responsive and I was able to communicate with the office manage about a problem on on the invoice. He said he would fix it.  Plumbing work was done satisfactorily.
James H.
James H.
10/31/2015
Very pleasant.  Cleans up after he works.  On-time and reliable.
Paul K.
Paul K.
10/24/2014
We had a sudden kitchen clog and several neighbors recommended Dave at Done Rite.  He returned my call quickly, showed up when promised and completed the job on a Friday, which I really appreciated.  Thanks Dave - great job!
Monty Y.
Monty Y.
10/29/2016
My parents had a toilet overflow downstairs. After trying to unclog it with a plunger and a short drain snake it was still blocked. We called Dave from Done Rite Plumbing. He arrived when he said he would and was competent and confident in what the problem was. He fully explained everything he was doing in a way that my dad and I could understand and showed us (with a pipe camera) where the blockage most likely occurred. If you want a plumber who is not gimmicky like the commercials, but who can do great work quickly, then this is the company to call.
Jennifer T.
Jennifer T.
12/05/2018 12:00:00 SA
I called several plumbers on a Friday morning after noticing that my toilet was backed up.  Done-Rite called me back within 30 minutes and was able to get someone out that same day.  Other companies that I had called either didn't call me back or were not able to get somebody out that same day.The 2 plumbers that came out were very professional and extremely nice.  Ritchie was very knowledgeable and spent extra time trying to diagnose our problem, even at 5 pm on a Friday night.   I would definitely recommend this company and will absolutely use them again.
Iris W.
Iris W.
8/25/2016
Absolutely AMAZING service!

I owe Dave a review after he helped me with my plumbing issues twice in less than a month and did GREAT work! Found him on yelp and everything everyone says is all true. He's super honest and definitely has his customer's best interest at heart. His rates are very reasonable and he does really good work. He's also super knowledgeable and is able to diagnose problems immediately.

Really great experience and highly recommend!
Tyler C.
Tyler C.
3/21/2021
I had a really bad clog in my main line and had 2 different plumbers out who wanted to charge me 6,000$ to dig it up and replace the broken pipe after denying the price we had Austin come out and look at it. After his inspection he stated that the pipe is not broken and simply is roots in the pipe that can easily be cleared out with high pressure water. After about 30 minuets Austin comes knocking to tell me its all done and pipe was cleared not only did he save me an arm and a leg he was genuinely nice and 100% honest about the issues I was having. I would say that this was all around the best plumbing experience I've ever had.
Lisa P.
Lisa P.
5/13/2019
I had Christian out for what I presumed would be a bid for a really big job. I'd had another plumber out about 5 years ago when we bought this house and had an occasional drip in a tub with what appeared to be original 1955 plumbing. He told me that it wasn't possible to fix, there are no longer parts to do it. He said when we were ready it would mean getting into the wall and completely redoing everything.
Well, the time had come to bite the bullet with a fast drip and near stream at times. I did my research and found Done-Rite. Christian was in contact with me prior to the appointment window, arrived right on time, rushed into the bathroom, was in there a few minutes, then came out to tell me he thought he had the new valve to fix it in his van. Turned out he didn't but he assured me they had one close by, he called to confirm, zipped out and back, had the part, and installed it.
I'll be honest, I really thought he was mistaken and was going to have to tell me it didn't work, but nope, he was right!
Every contact from my first phone call to Done-Rite through follow up was courteous, competent, professional, and friendly. I will not hesitate to call or recommend this company in the future!
Teresa F.
Teresa F.
4/23/2021
Done-Rite Plumbing was recommended to me by my sister and she didn't steer me wrong. I contacted them yesterday afternoon and was put on their schedule for first thing this morning.

Christian arrived on time, wearing a face mask (thank you - I appreciated that curtesy).  After explaining what the issue was (a very slow draining shower) he got right to work and fixed it, cleared the clog. He then explained to me that this is covered for the next 90 days, so if I have any further problems be sure to contact them so they can take care of it. Thank you.

This has been a very positive experience. Christian was very professional, he identified himself right away, stating that he was with Done-Rite Plumbing. He arrived for the appointment on time, spoke with me to clarify the problem and then got right to work. He is a good representative for Done-Rite Plumbing. I can see why my sister recommended them. I will too, in the future. It would be my pleasure to recommend such a reputable plumbing company.
Amy B.
Amy B.
06/02/2020 12:00:00 SA
I was having a heat issue with my shower and Done Rite was quick to reply, set an appointment and fix the issue! Danny is professional, efficient and the cost was reasonable! Thank you Danny for your great service!
A R.
A R.
10/29/2017
Thank you for making the process easy...and for coming the day after I called. Richard even came an hour early (he called ahead to make sure it was okay). Will use Done-Rite again, if need be!
Jeff D.
Jeff D.
03/05/2016 12:00:00 SA
We've had Dave out a couple times to clear clogs at our home in North Tustin in the past few months... great guy, responsive, and very reasonable.  Highly recommended!
Holly B.
Holly B.
06/09/2018 12:00:00 SA
Our service guy, Chris, was great!  He greeted us with a smile and he was very personable during the entire visit.  He was able to complete the task in a timely manner and throughly explained the situation as well.  Great service, I would definitely recommend this company because I would use them again!
Stiffler L.
Stiffler L.
3/16/2022
Robbie and Eric helped me fix the leak from the bottom of my toilet, kitchen sink, and bathroom strain. Previous contractor is a Mickey Mouse. So Robbie replaced the whole cast iron due to unleveled connector and tile. You can see the previous contractor didn't even clean the paint on tile, they just hid it underneath the toilet. Robbie has OCD which is perfect for this project. He and Eric clean up trash, mess up, and those funny things while doing the work. I definitely recommend this company to serve you. I respect his attitude and the quality work he has done. I am happy with their service.
Alan I.
Alan I.
3/18/2023
A few nights ago I tried to crank the garbage disposal back into service after a routine jam and noticed a stream of water coming down from the base.  Uh oh, I said to myself.  Time for a new garbage disposal.  I called Do It Right Plumbing, because we had used them in the past for various jobs, and they told me they'd be here on Friday between 8 and noon...and then noon to 4...and then...Monday.  Wah waaaaaaah.  (Things happen.  I get it.  I used to work in the plumbing business.)  I called Done-Rite Plumbing (not to be confused with Do It Right Plumbing), and the very kind CSR--who used to work at the same plumbing company I worked at back in the day--told me that they could come out on Saturday morning.  (Eureka!)  Christian, the technician, showed up when Done-Rite said he would show up, and was super professional, straight forward, and an expert at what he does.  I wanted a mid-range garbage disposal, and he sold me one that was just above mid-range for a decent price and a 10% discount--right within my budget.  Christian removed the old garbage disposal and installed the new one very fast, and the next thing you know I am paying for it and he is on his way and my wife and kids can get on with our day with peace of mind.  Thanks, Done-Rite Plumbing!  I've found a new business I would be glad to do business with again.
Summer H.
Summer H.
1/31/2020
Austin arrived at the start of the window he gave us and immediately started assessing the situation while providing us with insight as to what potential problems and fixes we could be dealing with. He was very knowledgeable and professional.
Ben M.
Ben M.
9/26/2015
We have a line of area drains which plug up when there's too much rain. And with the amount of rain that falls in California, you can't blame us too much for waiting 5 years to get it cleaned. Well, you know how it goes, folks. El Nino is coming!

Before we called Dave - we had someone from the Cole Company come out - they wanted 16.75, we guessed for each drain. Nope! They wanted $1,675 and the plumber who came out immediately was pushing for the hydrojet.

Dave came out same-day for this service and after a quick inspection, grabbed the snake. We had to troubleshoot the pipe orientations since we don't have blueprints, and Dave adeptly figured that out. Coming out of each drain we pulled a garland of roots - it was incredible! Two hours later the water was running, and we had a plan to keep the pipes clear in the future.

Dave is an honest, local, capable guy with fair pricing. I highly recommend him.
Saleem E.
Saleem E.
6/14/2016
Done Rite Plumbing has a great team. I called on a Saturday afternoon to get a quote over the phone to install 3 new toilets and had an appointment scheduled for Tuesday morning at my house. Mark arrived on time, did the work well and quickly, and took care to make sure the dirty toilet boxes and water didn't make a mess of our carpeting. They also gave me the best price quote to boot. Wouldn't hesitate to contact Mark and Done-Rite again for the next job.
Lynsey L.
Lynsey L.
6/27/2020
I can not say enough good things about Done-Rite! We had a major back up in our house and Dave moved mountains to make sure we had someone out same day. Not only did Jason show up same day he was here with in 15 minutes of me calling!! Jason came in with such an amazing attitude and helped solve our problem! No up sells, no making us feel like we were being used for our money just here to help us solve a problem! I hope anyone and everyone calls here for their plumbing needs they are amazing. I hope i don't ever need to call a plumber again but if and when i do they will be my #1 call!

Thanks again Dave and Jason! You both deserve a raise
Nik G.
Nik G.
06/03/2017 12:00:00 SA
We recently had Done Rite in to help us with a clogged main sewer line.

Every singly step, from start-to-finish, was marked by great professionalism:

When we called them, we didn't reach a human but noted on their voicemail that their was an option to send them a text message. They called us back before we even finished typing the text, were able to figure out what happened over the phone, and had an appointment ready for us right away.

The plumber they sent out was great. He spent quite a lot of time educating us on what had taken place and what our options were moving forward. He didn't up-sell anything, but we felt empowered to make an informed decision after his explanation.

In the end, our main sewer line problem was swiftly resolved, and we have confidence that we won't have to give this another thought.
Brian V.
Brian V.
06/07/2016 12:00:00 SA
I was referred to Done-Rite plumbing by a neighbor of mine that has used their services before.  You never know what kind of service you are going to get when you call a plumber, so I was happy to have one referred to me.  I called Done-Rite plumbing because I had a clogged toilet and the owner Dave definitely knew his shit (pun intended).  All joking aside, Dave did a great job.  He even arrived early and finished the job in no time.  He was honest, professional, and clean.  I would definitely use him again and have no problem recommending Done-Rite to anyone I know.
William F.
William F.
01/06/2017 12:00:00 SA
Had a clogged bathtub.  Dave was over in a jiffy and helped diagnose and fix the issue, with some recommendations to prevent future issues (note to self: no more wet wipes down the toilet...).  Pricing was very reasonable, considering he had to get out the camera to inspect the main line, which we needed to get done at some point anyway, so all in all everything worked out great!  Thanks, Dave!
Sarah H.
Sarah H.
9/17/2015
Dave is awesome! I called him after 10 pm with an emergency plumbing issue and he answered right away, and was to my house within half an hour. He replaced the pressure regulator I was told by the City needed replacing. When the replacement didn't solve the problem, Dave did some more investigating, figured out the real problem, contacted the City emergency line for me, and waited for them to show up to make absolutely sure the problem was resolved before he left. I definitely recommend Dave, he did a great job, had all equipment necessary to get the work requested done without delays, and was very nice and professional.
Eric J.
Eric J.
8/19/2020
My experience with Done-Rite could not have gone better. They showed up on time and replaced my water heater without incident. Everything works great.

I got a great deal on the equipment.
Cricket J.
Cricket J.
6/13/2017
Chris, lead plumber, came out today to fix our shower. He came on time, was super professional and got the job done quickly. The price seems fair and I am very happy with Done-Rite. Highly recommend!
John N.
John N.
1/23/2021
Danny was very professional in helping install the new tank and hauling away the old one. Dave, the owner, was very knowledgeable. I was able to find lower prices but Done-Rite was the only company that offered a fair rate (without requiring an initial inspection) and would come out quickly (over a rainy weekend) to switch out my water heater. Others, including Home Depot, would not come until Monday to do any installation. Be sure to ask about the parts and labor warranty!
Aline Y.
Aline Y.
07/05/2022 12:00:00 SA
Logan and Elias arrived promptly at 8 when I called at 6:30. I got a leak on July 4th so my water had been off for 25 hours. They found the leak, repaired with minimal damage and recommended next steps. In addition, I needed a water heater and they w err able to accommodate that request same day. I found them very efficient and helpful. Great job, highly recommend!
A S.
A S.
8/15/2023
We have used Done-Rite plumbing for many years for issues around the house as well as installing a Halo system. Today our kitchen sink backed up and they were able to send out a technician immediately. One added touch that I wasn't expecting is that a text was sent telling me which technician was coming, along with a picture. Joseph came out within 20 minutes and remedied the situation. He provided options of solutions, explained costs and pro and cons of the options. He also discussed preventative maintenance as well. He also checked out the Halo system to make sure it was working fine. What I appreciate about this company is that all the technicians have integrity, I have never felt like I am being taken advantage of or gamed. I truly appreciate this company!
Casidhe K.
Casidhe K.
04/02/2022 12:00:00 SA
Had an active leak at my house. They sent a guy to check it out, he told me it was bad I needed a new cartridge, but it was not a sure fix. If we changed the valve it would definitely fix the problem. He said we would have to cut the wall and since my house was built before 1979, he would need a special team. It was going to cost 1125 for them to cut the wall in two places, I told him my house had an addition and was repiped in 1997 so there would not be any asbestos, he said no I would need this or I would not have water over night. He kept reminding me this fact when we brought a second team to check out the leak.  Something that was quoted to cost me $1895.00 for the valve replacements and $1125.00 for the wall cuts...... Toms plumbing service quoted me $1200.00 for the whole job. I am 28 and a woman and I definitely got looked at like a fool by the Done-Rite Plumbing. Luckily I didnt get ripped off and the plumbling job that was done at my property was taken care of by honest plumbers, which sadly was not represented by the tech who came from this company. I understand being cautious for safety reasons, but trying to manipulate the costumer is not the way to go about it.
Jenny N.
Jenny N.
03/09/2018 12:00:00 SA
Done Rite is a great company if you ever need a plumber.  The owner is wonderful.  They were referred to me and I have been rendering them.  Keep up the good work guys.
Brett S.
Brett S.
1/19/2022
This was a simple drain cleaning. I know there is seldom anything simple about plumbing and sewer, that's why I won't touch it. These guys were super responsive when I was looking for quotes, the window they gave me was 20 minutes, not 4 hrs and they were finished and out the door in a half-hour. Could not have been easier!
Sonia G.
Sonia G.
1/28/2023
My plumber is sick. Someone recommended a different company. When I called their telephone said something like at this time we cannot serve you. They were supposed to come around 2:00 pm. They came earlier. Problem solved. We run homes for the elderly we cannot wait.
Lionel H.
Lionel H.
12/27/2017
Fast efficient service. Knowledgeable plumber who gave me options based on price point. All of which addressed my primary concern... thanks, guys!
Lisa Y.
Lisa Y.
8/14/2016
My 90 year old parents' kitchen sink was clogged and I couldn't go over to help them. I called Done-Rite and they fix it in minutes! They treated my parents so kindly. I will definitely called them again if I ever need help. Thanks Done-Rite!
Emelia P.
Emelia P.
10/21/2014
Dave is honest, on time, and has helped me out on many occasions! First he fixed my water heater at about 10:00 at night, then a leaky sink at my salon, and lastly a clogged drain. It's so nice to be able to call someone and know he will show up when he's says and not over charge or try to up sell you!
Alex S.
Alex S.
12/14/2020
Had an urgent water heater issue,,
Christian with Done-Rite was on time and very professional,,
The job came out great,,
Highly recommend,,
Alex
Wendy O.
Wendy O.
01/11/2016 12:00:00 SA
I can't thank Dave enough for all his help. Unfortunately, we had a flood 9 months prior and it was not repaired correctly by the plumbers our insurance company set us up with. Dave came in, found the problem and fixed it in no time!
K C.
K C.
11/26/2020
Absolute Godsend!! Day before Thanksgiving, yep yesterday, 3pm, our 50 gal 11y old W/H retired- dang when will someone invent device that gives  some sort of warning??? Anyways, as I made frantic calls, most companies were done for the day, sure Friday appt.... *** BUT friend referred me to Done-Rite, first talked with Sarah that dispatched,  made plea call for me, then talked to Dee who was honest, seasoned, and next thing I knew Christian came to our home at 5:30 !!!  VERY grateful !!! I had no concerns with Christian, he was professional, VERY thorough, seasoned, left no mess,  easy to work with, and that is what I experienced throughout my entire experience from first phone call - till service completed.  Done-Rite Plumbing and Rooter literally came to my families rescue !!!   Oh, and the hot shower this morning was awesome !!!
Robert T.
Robert T.
11/17/2020
Austin came out and was here about 10 minutes early, which was a pleasant surprise.

He took his time and was upfront with all pricing and potential costs. He ran a camera. Showed me what we were looking at. Gave me recommendations without feeling like he was pressuring us into a service we didn't want or need. Professional and courteous across the board.

It's never fun having to call a plumber but when the need arises again, these guys will be my first call.
R J.
R J.
10/05/2015 12:00:00 SA
My first time calling a plumber and Done-Rite exceeded my expectations.

The first thing I had to decide was either call a large plumbing company or an individual plumber. A larger plumbing company may have great plumbers, but they may also have bad ones. The downside is you don't always get to choose the best plumber. I ran across a lot of voice automated menus and it took forever to reach someone. Repeated button smashing was getting annoying so I started looking for one plumber that I could get into direct contact with.

With Done-Rite, you'll always get Dave.

Called Dave because my faucet was leaking in the laundry room [even after turning the packing nut]. While turning off the hot water noticed it was leaking as well. Fixed both very quickly. He also showed me other issues that may need fixing in the future. Didn't pressure any sales and just told me to let him know if I need it to be worked on in the future.

tldr;
Great communication
Quality work [provides warranty]
Honest pricing for honest work
All in all, a great guy doing great work.

He will definitely get a call from me in the future if I have any new issues.
Crystal W.
Crystal W.
04/04/2019 12:00:00 SA
I had the best service by Christian! I called at 4:30 for emergency service and Christian arrived promptly at my house and made all the necessary repairs to have my toilets back up and running! I would highly recommend using Done-Rite plumbing for all your plumbing needs
Tony L.
Tony L.
1/24/2018
This review is pretty simple, they showed up on time,cleaned the drain quickly and only charged me exactly what they originally quoted. Maybe that seems basic but I'll rate that as a five!
Brian W.
Brian W.
3/26/2015
Excellent customer service.

We had a leaking/dripping water pipe in our garage- not an emergency- but Dave came out the same day and fixed the problem super fast.

Seemed very knowledgeable and honest.

Very professional: He even called me from the freeway to let me know that he was stuck in traffic and that he would be a few minutes late.
Eli P.
Eli P.
09/10/2016 12:00:00 SA
Dave was the best plumber I have ever used! Our sinks got backed up, and he was at our house that same afternoon. I found Done-Rite plumbing on Yelp, and I knew this service would be great! Dave explained what was wrong, and even let me watch the process of clearing our clogged pipe. Overall, great experience and I would highly recommend Dave and Done-Rite plumbing for any plumbing issue! Great service!
Steve M.
Steve M.
5/24/2016
First time using Done-Rite today.  I have multiple rentals in the OC and all my regular's had jobs so they couldn't help me with a major backup in Santa Ana.  Called and had a quick response.  They got the job done and the communication was spot on.  Thats big with me. I not only will use them again (even though I hate though's calls) but will also recommend them to the property managers I deal with.  Thanks guys....
Heather S.
Heather S.
5/23/2017
Showed up on time and super efficient! Great service and very knowledgeable! We will for sure be using them in the future to install a water softener. He went above and beyond without nickel and diming us.
Lacey R.
Lacey R.
10/29/2017
On Friday morning we woke up to ice cold showers ...not the way we wanted to start our day! But as soon as we called Dave he came over as soon as possible and didn't stop until our water heater was fixed. We have used Done-Rite Plumbing on a number of occasions and they are nothing but exceptional each time. Quick, efficient, knowledgeable and professional service. I would highly recommend their services for all of your plumbing needs.
Teri R.
Teri R.
09/04/2019 12:00:00 SA
Had heard glowing reports about Done-Rite Plumbing and when the occasion called for me to contact a plumbing firm, I called Done-Rite.  The tenants in my commercial building had expressed a concern about an odor emanating in their break room. The technician, Christian, arrived at the property location on time and accessed the situation.  He determined that it might be a gas leak and not a sewer issue.  After the gas company gives us their report, if it is an issue that can be performed by Done-Rite, I will definitely call on them to take care of the problem.  Christian called me to go over his report with me and wanted to know if I had any further questions.  Great attitude...great company IMO.
Jamie B.
Jamie B.
06/09/2020 12:00:00 SA
We had a great experience with Done Rite Plumbing and Rooter! Our outdoor water spigot started spraying water one day. When we tried to fix it, we realized it would take unwelding and welding. That's when we called Done Rite. Sarah answered the phone and helped us right away. She informed us that Danny would be arriving soon. He was at our house in minutes. Danny and Jimmie fixed our faulty spigot in just minutes. They were quick, professional, and they fixed our problem. Thank you so much, Done Rite team! You rock! We'll be back (hopefully not too soon) for our next plumbing need!
Louis C.
Louis C.
6/13/2017
An emergency shut-off valve quit working in our home.  I'd noticed it a weekday morning when doing some work in a bathroom.  The valve kept turning and would not turn off the water.  That same day I called Dave and he was at my home in less than 20 minutes, had the right parts and repaired the value, switched out the water regulating unit and even provided a new flapper.  And he was completely done within 60 minutes of calling.

Dave is a true professional and does an excellent job.  He is a person of his word and strives to solve your plumbing problems.  He saved me hours of having to take time off work and fix the value, and for that I am grateful.  Great job Dave and it was a pleasure to meet you.
Katy M.
Katy M.
7/27/2021
I created a Yelp account just to write a review for this company! Rob, Austin, Moe and Sam from Done-Right Plumbing were incredibly easy to contact and schedule and responded within the day of us calling. We had an entire sewer drain dug and connected from the street to our garage along with hot/cold water and gas hookups for a new laundry room.

They worked tirelessly, were knowledgeable, very respectful and  communicative during the whole process. We will absolutely be using them for our future projects and I recommend them without hesitation for any plumbing project. Many, many thanks for your service to our family. We are so thankful to Rob and his whole team.
Martha C.
Martha C.
03/08/2017 12:00:00 SA
We are extremely grateful :) David is a true professional ! Don't even bother going to any other plumbers, save yourself   time and money. If you live in the Orange County area and have any plumbing needs call them . I'm not the type of  person to put previews on any businesses or people but when people deserve props then I don't have a problem with it.Thank you David !!!!
Gaby M.
Gaby M.
11/26/2016
Dave did a great job.  He was able to do a same day call.  He came over, I told him the problem and get got to work.  He gave me the snake option and jet option.  I chose the cheaper option.  He went up through the pipes a couple time.  My drain works great now.  Dave was a cool guy I would use him again.
Ginny O.
Ginny O.
6/29/2022
I can't say enough about how personable and helpful Dave was. For the first time in a long time, I felt like I was speaking with someone who cared about doing a good job. Dave was not only knowledgeable, he took the time to explain everything to me and give me a series of options. This will be our go-to! Thanks so much for the help. Highly recommend!
Michael D.
Michael D.
06/11/2022 12:00:00 SA
Robbie and Mo were fantastic. Very clean, timely. Called on memorial day to schedule for the next day, David the owner answered the phone himself, after making the appointment we ended up chit chatting about unrelated stuff for a while. Standing ovation for ownership, personnel, customer service and job quality. Highly recommend.
Lesley S.
Lesley S.
1/19/2021
Done-Rite were prompt & professional. I would highly recommend contacting them for all your plumbing needs.
Renan L.
Renan L.
1/29/2018
These guys were awesome. I can't stress how happy I am with the work that Chris did on our kitchen sink. He was straight forward and was very knowledgeable in what work we needed. These guys are super honest and will steer you in the right direction. He left my kitchen clean and ready to be used. The lady I made the appointment with over the phone was super nice and was very helpful. I will definitely be calling them if i need any more work done. I highly recommend them. Thank you guys!
Lee T.
Lee T.
05/01/2021 12:00:00 SA
I've been using Done-Rite for years and they've always been great. Had some backup issues in our upstairs bathrooms, and Rob came out right away to get us fixed up. He was professional, explained everything, and did impeccable work. Hope I don't have to, but I'll definitely use them again if the need arises!
Derar A.
Derar A.
12/02/2014 12:00:00 SA
Amazing service, on time left my place clean and warrantied all his work, I will use his services and tell my family and friends abut him, thank you David for ur service.
Scott W.
Scott W.
11/02/2018 12:00:00 SA
On a Sunday, I noticed a puddle of water growing on my family room floor. I immediately shut off the main water valve and looked for plumbers in the area on Yelp. After reading the good reviews for Done-Rite, I called the number listed and left a message. David called my within 10 minutes and immediately scheduled time to come and assess the situation. It was a slab-leak, which can be very difficult to determine location. Robbie, was exceptional and located the leak very quickly along with David's help, they provided an interim solution. Shortly thereafter, Robbie came back and completed the necessary re-piping and corrected the problem. Robbie came back yet another day and repaired a faulty kitchen faucet at no additional cost. Their pricing was fair, especially considering the time involved. Done-Rite is a very, very good company that i would highly recommend!!
Flare P.
Flare P.
11/16/2018
My shower valve was not shutting off properly. I was able to easily schedule an appointment and send a picture of the issue. Chris came promptly. There was a courtesy text to let me know when he was en route. He was able to diagnose the issue right away and gave me a quote up front. He explained each step of the process and gave me some great tips for future maintenance. I would use these guys next time I need any plumbing or rooting work.
Rick C.
Rick C.
1/24/2022
Great Experience!
Had an upstairs shower valve & clogged drain issue called Done-Rite plumbing and within an hour a team came out, met with Rob & Logan both wearing their mask and even took off their boots before entering house A+ service at its best. We had a brief discussion about problem, and they were on it! problem got resolved done deal and they were on to their next job... will most definitely be using Done-Rite plumbing for all my future plumbing problems.
Justin O.
Justin O.
9/19/2021
Robbie was very helpful getting my kitchen sink unclogged. He was very friendly in explaining what he was doing each time he tried a different approach. Not only was professional, but he did everything possible to keep the mess isolated and cleaned up afterwards.  Decades of sludge almost ruined the day, but Done-Rite and Robbie got everything work king again. No one ever hoped they'll need a plumber,  but if I do I'll be calling Done-Rite again.
Chazer H.
Chazer H.
2/21/2019
My parent's home had a bathtub spout leak and their toilet tank was also leaking.  I talked to Sarah, who was very responsive and friendly. She emailed, texted, and called me back to let me know when their representative will be showing up.  They gave me a window of 2 hours which is expected.  Their representative, Robbie Riach, was punctual and friendly.  He quickly identified the issues and worked quickly to complete the repairs.  During the toilet leak repair, he noticed that the leak wasn't only coming from the tank, but from the bottom of the toilet as well.  He removed the entire toilet, replaced the wax gasket, and reset the toilet for no additional charge.  Their pricing is also extremely fair for the amount of work performed.  Throughout the repair, Robbie took his time to explain the issues and was very thorough with making sure that the repairs were done properly.  He was also very respectful of our household and removed his shoes before coming in.  As far as I'm concerned, they just earned a permanent customer.
George W.
George W.
3/13/2017
profession and fast! chris came by and cleared out the clog we had in our kitchen shink, he was quick and professional the whole time. will go back to this company if i have any other issues!
Bassel A.
Bassel A.
07/03/2021 12:00:00 SA
Been using these guys services for a few years. Great company , great employees who are extremely honest and genuinely want to save you money. Dave the owner is also a great guy, doing business with him has been a pleasure. 10/10
Stephanie Y.
Stephanie Y.
09/06/2017 12:00:00 SA
I've known David for years and he's worked on plumbing issues for 2 properties we own. He's saved us tons of money over the years.  Highly recommend!
Lance M.
Lance M.
8/29/2015
Worth every penny!!! Dave is a professional who prides himself on the quality of his work. He came out on a minutes notice to solve an issue that 3 other plumbers had supposedly fixed. He walked us through the problem and the various options to fix it and gave us an unbelievably competitive quote. Definitely going to be our plumber from here on out!!!
Bobby J.
Bobby J.
05/07/2022 12:00:00 SA
Fabulous service and super professional. Robbie came over and was friendly, explained things well and made chit chat while working. Love how well this company communicated sending text updates and emails for final invoices. Thank you!
Chyi C.
Chyi C.
06/03/2021 12:00:00 SA
This is the second time I have used Done-Rite's services. They responded promptly and did a good job on replacing a drainage pipe.  Rob and Sam came out the very next morning and finished the job quickly without any issues. Will definitely recommend them for their services.
Ali S.
Ali S.
02/10/2017 12:00:00 SA
Dave is awesome!!! I was recommended by the Orange Buzz Facebook group. I called and within three hours Dave squeezed me in late at the end of his day and fixed the problem the same day. He's clean, friendly, very knowledgeable even taught me a few things and I received very reasonable price . I will definitely call him anytime I need a plumber.
Michele V.
Michele V.
06/01/2016 12:00:00 SA
Dave at Done-Rite pluming was awesome! He did a outstanding job. Plumming problem is fix. Thx Dave :-)..I recommend anyone that has a bad plumming problem to give him a call. What a nice guy....Michele
Ryan W.
Ryan W.
2/16/2021
They came over, followed safety precautions, and fixed all plumbing problems as requested! That simple.
Bradford N.
Bradford N.
2/17/2021
Highly recommend Done-Rite Plumbing, We have had ongoing issues with our homes old plumbing and have had several other companies in our area come out and perform work, but Done-Rite showed us what real customer service is all about. I called regarding a drainage issue and they immediately dispatched one of their service technicians to evaluate our situation, Christian arrived promptly and even though it was late afternoon and we were his last call of the day, he proceeded to address our problem and then do a thorough and complete evaluation which would provide us with a guaranteed long term fix. I now understand why they have a satisfaction rating of 5 stars with hundreds of reviews. They are now my go to company for all of my plumbing needs. Thanks Christian, and thanks Done-Rite Plumbing.
Kathy L.
Kathy L.
01/04/2017 12:00:00 SA
While my in-laws were staying with us on New Year's day, the garbage disposal in the sink decided to stop working. The sink wouldn't drain about an hour before dinner. I thought, who the heck is going to be open and help on New Year's day....

(Enter Dave from Done-Rite Plumbing)

I called and he very quickly picked up the phone. Told me that it would be an additional cost to come over for an inspection due to it being a holiday but that the inspection cost would be put towards fixing whatever needed to be fixed. So it actually was probably the same price as a normal day. (I think?)

Anyways, once he came over, he identified the problem quickly and had a garbage disposal in his truck that he promptly installed. While he was over, I asked him to help out with a couple other plumbing issues that I never thought to call a plumber about. He fixed the water pressure in the house so now my shower works wonderfully! Seeing that we were new homeowners, Dave took some extra time on the holiday to teach us how to turn off the water for the house when we are gone for long periods of time, turn off the gas, and just some overall tips to maintaining our home. Super helpful! Thank you yelp for steering me in the right direction!!

Oh yeah, and the plumbing issues were fixed before dinner! I will definitely be calling them for my future plumbing woes.
Yuka T.
Yuka T.
09/10/2020 12:00:00 SA
Jimmie helped our water heater and toilet issues today.  He came on time(actually early) and explained detail what needs to be done to fix them and the estimated cost.   Highly recommended:). Thank you, Jimmie!!
Johnny C.
Johnny C.
10/03/2022 12:00:00 SA
Reached out to Done-Rite Plumbing and Rooter after trying 4 other plumbers that didn't answer. Spoke with Tiffany regarding my clogged kitchen sink, she informed me that technician could be out within an hour or two- which was perfect for me (I think it's just luck they were in my area or had someone free). She took down my information and just as she stated, a technician was txting me. Danny arrived with another plumber,  right on time, both were laid back and easy to talk.. and both were very professional. Only took a few mins to figure out what was wrong and provided a fair estimate. Work was performed in a timely manner and copy of invoice was emailed right away. (Everything was handled via tablet). Overall, I found the company to be very friendly, professional, respectful of property and best of all, excellent communication; no hidden fees, no used car salesmen, just upfront and  honest. Will I repeat business ? Yes-
David N.
David N.
10/24/2018
My hot water heater leaked! Came out same day and was able to complete the replacement in a few hours. Didn't have a chance to get multiple quotes so can't speak on price but it seemed fair.

Nice guys!
R S N.
R S N.
05/07/2019 12:00:00 SA
Just had the leak on our BBQ grill fixed.   There was gas leak everywhere .  The technician was very thorough.  He fixed several leaks most of which were easy fixes because the BBQ place where we bought the BBQ island did such a sloppy job!

Anyway, unfortunately there's another leak from the BBQ itself (the knob) and will have to call another company to fix it or maybe replace the grill altogether.

Still very happy with the promptness, service and thoroughness of the technician.  

Will definitely use them again!
Andy M.
Andy M.
5/20/2022
Great customer service and work done by Tiffany, Danny, and Eric.  It was refreshing to receive prompt service, with the work was explained in detail, and all of my questions answered.  I will definitely use Done-Rite again for any plumbing work.
Lisa M.
Lisa M.
12/10/2021 12:00:00 SA
5+++ stars! Austin was very professional, experienced and highly skilled and great at communicating problem/solution options/cost. Good plumbers are difficult to find. We had to repair badly damaged pipes and connections under the kitchen sink + repair the water line to connect a new refrigerator. Austin is excellent. We are very happy with Done-Rite Plumbing and Rooter. Excellent work and fair pricing. Honest, ethical company through every aspect. We couldn't ask for more.
David L.
David L.
07/03/2021 12:00:00 SA
Not the cheapest plumber, but you can be assured they will do the job correctly and not cut corners. That's worth it, in my opinion.
Crystal T.
Crystal T.
05/01/2021 12:00:00 SA
Rob did an awesome job snaking our backed up pipes! He came within 3 hours of us calling and made sure we knew exactly what he was going to do every step of the way! I would definitely recommend Done-Rite Plumbing to friends and family.
Lana S.
Lana S.
9/19/2017
I called Done Right Plumbing & Rooting to unclog a clog in the toilet. After a phone conversation I received a text confirming a 2 hour appointment window and the name of the plumber who was scheduled to come in. Richard, the plumber, was on time. He was knowledgeable and fixed the problem. After the problem was fixed, Richard checked again to make sure everything was working.
Dan S.
Dan S.
06/02/2017 12:00:00 SA
Dave and his assistant arrived ON TIME and cleaned out the kitchen sink drain with a router that actually had a blade on the end of it instead of a just a bent end.
Knows what he's doing, does the job right, cleans up the mess and charges a reasonable price for services rendered.
Also gave advice on eliminating smelly bathroom sink drain and existing whole house water filtration system.
Done Rite is now my go to company for my plumbing needs.
Kevin M.
Kevin M.
9/22/2017
Thank you Richard for a great job and experience!  Richard came by my home to perform a preventative maintenance assessment.  I appreciate the fact that he was honest, showed up on time, and gave me a fair quote.  Although he could have easily up sold me on more work, he was honest in recommending only items that truly needed service.  He ended up changing 11 angle stops in my home that were corroded and needed to be changed with a 2 year warranty.  We later found out that 3 of the angle stops were not tightly screwed in, which could have easily led to a disaster in the future.  Thank you Richard for your help!
Bryan R.
Bryan R.
11/26/2017
This review is long overdue since I have been using Done-Rite Plumbing since the fall of 2014 when our master bath backed up and google pointed me towards them.  Dave picked up right away, at 7pm, and was at our house  within a half hour.  He was very straight forward, polite and kind enough to take his boots off before coming inside.  Fixed our problem but was honest that it would be back due to an issue with an angle down our pipes.  

We dropped the ball and didn't fix the issue and I had to call him back a year later.  He cleared it up and since he knew we had construction ties wouldn't bid the job to dig up the yard since he knew we could have it done cheaper than he could even come close to, honesty at it's best.  

Since then he has provided service for other family members of ours in the area and everyone is always super happy with his work and especially his professionalism.  It's not easy to find honest help for things like construction and plumbing and I can vouch for Done-Rite in that they won't be the cheapest quote but for a good reason, you get what you pay for.  Do it rite once rather than wrong twice or more.  

We just had to have them come over the day after Thanksgiving for a backed up laundry sink and once again had top notch service with no run arounds, up selling, or hidden fees.  I'd really have to be in a pinch to call anyone else for any plumbing needs.
Sabina D.
Sabina D.
10/30/2019
Needed a new toilet because ours was old and not flushing through anymore. After going to Home Depot and being told someone would call us in 2 days to setup an appointment (which no one ever called, had to call myself) only to find out they couldn't come out until over a week later, I called this company and was able to set up an appointment for the next morning! The labor was about $15 cheaper, they arrived on time, took less than 2 hours and it was installed perfectly. Highly recommend.

Update- Austin did our second toilet and he did an excellent job!! Very professional and informative. We will continue to use this company as needed!
Angela B.
Angela B.
9/15/2017
Richard at Done- Rite was fantastic. This was a fast and thorough job! I would definitely recommend and will use Done- Rite in the future!  Thank you Richard for locating our shower leak and fixing it so quickly!

To write a review, you must login first.

Similar Items

J M Plumbing

J M Plumbing

Patterson Plumbing

Patterson Plumbing

Enduric Plumbing Services

Enduric Plumbing Services

Ander Walker Plumbing, Inc

Ander Walker Plumbing, Inc



Call Us Now

Hours


Mon 7:00 AM - 7:00 PM

Tue 7:00 AM - 7:00 PM

Wed 7:00 AM - 7:00 PM

Thu 7:00 AM - 7:00 PM

Fri 7:00 AM - 7:00 PM

Sat 7:00 AM - 7:00 PM

Sun Closed

Location

Ander Walker Plumbing, Inc location

Manager

Admin
phoneCALL US NOW!