Rich K.

06/09/2022 12:00:00 SA

Tony and Daniel did a phenomenal job. Our central air conditioner quit. Tony's troubleshooting sourced the problem very quickly and remedied the situation. He did not just finish his work and jet--he double checked everything and made completely sure that every aspect of the system worked perfectly. Brea Plumbing will not abandon customers--they installed this system and backed up the work. Their response was quick and communication was excellent--called when they were on the way--emailed that Tony would be arriving between a certain timeframe and they kept to it. My experience was perfect.

Donna B.

6/14/2019

Sam and Paul did a great job answering our questions, making recommendations and getting our AC back up and running!!!

Sharon K.

11/27/2015

This company told me that I needed to replace my entire air conditioner, $6200 for a simple leak that cost a few hundred dollars with another company.
Very sneaky how they lied about the reason I needed a new air conditioner.

Tamara H.

7/23/2019

Always exceptional service! Consistently reliable and skilled! I have found this company to always come to our rescue at a moment's notice! Thank you office staff!! The awesome customer service is so rare nowadays! Thank you, Paul, for a great job correcting an air conditioning issue so quickly and effortlessly! And for explaining what happened. Very appreciated. These guys ...Highly recommended!!!

Lon S.

3/15/2014

EXECELLENT SERVICE! Robert and his partner (sorry, I forgot your name) were reponsive, courteous, efficient and made an otherwise stressful situation enjoyable. I fought with that shower valve cartridge for hours and finally called a professional. I am extremely glad I did. Thanks again Robert and associate.

Kate G.

09/08/2015 12:00:00 SA

My shower wouldn't stop running and I called Brea Plumbing. They came to fix the shower, but they couldn't. And they charged me $105.
If anybody advertises that they are plumber and can't fix the problem and charge customer money. What is that called? Please decide if you want to use this business.

Michelle S.

2/13/2020

Update: Changed my overall rating to 4 stars. Franz from Brea/OC plumbing contacted me to make things right. He offered a small refund which I gladly accepted.

DG R.

09/08/2022 12:00:00 SA

Our air conditioner stopped working, completely shut down - terrible timing given the heat wave we are experiencing with outside temps at 100 degrees. I tried everything to get it working again but no success. I called Brea/Orange County Plumbing to come over and see why and what would be needed to get it working. Tony the technician checked everything and got the air conditioner up and running in relatively short time. Tony and his assistant were very personable, knowledgeable and told me exactly what they were checking and why. Great service. Thanks Brea/Orange County Plumbing and thanks Tony for your help and expertise.

G H.

03/08/2018 12:00:00 SA

Maybe a simple shower drain unplugging is not much to comment on, but when it involves six people living in the same home time matters. I called this company late the day before and was told to expect them between noon and 2:00pm the next day. Well, they called early the next day and arrived around 11:00am. Great start! Maricos (hope I spelled his name properly) arrived and quickly took care of the problem. It was a 25 ft. down the hole plug in our pipe. Maricos was professional while being easy to talk with. No problems whatsoever, and he even shared a drain stopper for hair in case we decided to use it in the future. For those interested, the cost was $125. I recommend this company, which I have also used in the past. Their same high standards of work is appreciated.

ar w.

03/11/2019 12:00:00 SA

So glad I decided not to tackle that shower valve myself. It was fifty years old and did not look too easy to remove once I looked at it. Erik was unable to get the parts to repair it. He had a 'functional fix which he was not going to charge me for, so I could seek other bids on replacing everything behind the tile. I decided to just have them do it, once he gave me a verbal ballpark on what it was going to cost. They cut the drywall behind from inside a closet and replaced my ancient fixture. It was an easy patch of the drywall after they left me with a new functional shower handle and nary a scratch upon the tile. I was pleased.

Alan F.

3/15/2019

Eli and Erik went above and beyond in helping me to replace a faucet and fix our sprinkler system. Friendly, innovative and skilled - I appreciate their handiwork. Excellent service for a great price. And deans was excellent as a service operator on the phone. I highly recommend them!

Valerie ..

03/11/2023 12:00:00 SA

I called Brea plumbing for my mothers plumbing issues. They sent out Gabriel. He was a pleasant young man he got the job done quickly and efficiently. I would highly recommend them!

Daniel K.

4/15/2022

Hot water wasn't available early in the morning. I tried to reset the water heater but the pilot wouldn't hold a light. Called Brea/Orange County Plumbing HVAC and they arrived in less than an hour. Marcio and his tech had the problem diagnosed and fixed very quickly and I couldn't recommend them highly enough! Turned out to be a bad thermocouple.

Glenn O.

01/07/2023 12:00:00 SA

Pilot light on our water heater wouldn't stay lit meaning no hot showers. OCP was able to fix the water heater that same morning. Thank you OCP!

Tam M.

6/25/2016

They installed an air conditioner in our attic back in May 2015. The installers, Tyler and Dennis (who no longer work there), cut a side of sheet metal box and then taped it back in place. The side fell off - after only 1 year! Franz does not know why they did this, as the box should be solid so cold air does not escape. He wants $800 to fix it. They would only re-tape it for now - wonder how long this will last? Very poor workmanship and now we're stuck with an air conditioner held together with just tape!

Steve B.

9/13/2017

You do not want these guys doing the work at your house. Their prices do not match what they will do. There is no possible way I will ever contact them again. They are totally out of line. Trust me.

Carlota H.

06/01/2021 12:00:00 SA

David and Gage were an awesome pair. Did all sorts of work at my house and were pleasant, polite, friendly, and reassuring. I am so happy with their work of installing new toilets and hot water heater-- they solved unexpected problems and answered all my questions. Thank you!

Reza M.

7/20/2023

I've used Brea/OC services a few times during last 7-8 years for our own house and a rental property we have and we've always been very happy with their services. We've bought a new water heater, fixing our own furnace and most recently asking them to fix the AC at our rental property a few days ago. The scheduling lady is very patient and helpful. Also, the technician, Tony, was very professional and knowledgeable and was able to diagnose the problem and fix it very quickly.

The next day after the service, I had a question about the charges and called their office. The lady told me that she'll look into it and talk to the manager and will get back to me, and she exactly did that in about an hour or so.

I hope I don't have to :) but I'll be definitely using their services if we need help with water heater/AC/...

Craig N.

12/24/2016

I called this outfit at 10am this morning on a Saturday (Christmas Eve) for a backed-up toilet. By noon the job was already done! Half the plumbing/rooting companies I called didn't even pick up the phone today due to the holiday so I was very pleased when I spoke with the friendly gentleman on the phone.

Freddy who came out to the house was great and knew what he was doing. We chatted a bit and I learned a few things from him about plumbing which was fun. I couldn't do the clean-out job they did since I don't have the equipment but it was nice to learn how everything worked and how the plumbing on a house it installed. I am very pleased.

Amanda A.

9/14/2020

Thank you Sam for your excellent customer service today!! We called yesterday requesting a service on our a/c unit. They were out here first thing this morning. Sam was extremely polite and provided top notch service. We will definitely use you guys again in the future.

Michael T.

3/15/2023

We had some storm sewer drain issues in our atrium. Tons of water would not go down in Fullerton during this storm cycle in 2023. I was greeted by great professionalism, attitudes, efficiency, and so much more from Gage Young and his team mate. I really enjoyed how quick this organization dispatched this team. Gage worked hard to snake out all the roots in our piping. I've used this organization a few times, and I am thankful they're always here to solve the most difficult issues we have!

Fpks S.

11/25/2016

They responded when other companies weren't available. They came during the time window they gave and called when the plumber was on his way.

David V was very eager to solve our issue and a pleasure to work with. If you need a plumber in the Brea area I highly recommend this company and I am typically picky when it comes to service.

Great service!

Jon S.

6/30/2019

We were very happy with the service received from Sam and Erik. Both technician's were professional and solved our air flow and air quality issues at a reasonable price. They installed dampers, a condenser pump, and air purification system (Aprilaire). We would definitely use them again. Thank you for the great service.

Daniel S.

10/21/2021

I am looking forward to hearing back from this company.
I have used them several times to help fix the issues I have had.

Andy N.

4/24/2023

AC not cooling. Tony V came out and diagnosed the problem. Honest and to the point. No upsaleing, no runaround. Problem fixed in an hour. Thanks, Tony

Iser F.

2/24/2022

friendly and cooperative. intent on getting things done right and quick. performed a number of small repairs.

Kat M.

10/04/2022 12:00:00 SA

I had a fantastic experience with Brea/Orange County Plumbing! The gas pipe to my house sprung a leak, on a Friday, and the gas company shut our gas off. I called my warranty company, who then called Brea Plumbing, and they were at my house within the hour. The tech, Robert, was knowledgeable, friendly, and incredibly helpful. He walked me through what to expect with the process, and called in the claim right away. The warranty co. approved the claim the next business day and they had me up and running that same day. I am beyond grateful for Robert and his crew. Thank you, Brea/OC Plumbing!

Daniel M.

7/18/2019

I can't say enough about how helpful Josh was. My air was out and another ac company came out and gave me a ridiculous quote. Josh came over at 8pm, took a look and fixed my ac in less than an hour. This was after the first guy told me I needed a replacement. Josh was friendly and professional. My ac is on the roof and he even took pictures of the problem so he could show me. He was honest and it was clear he really knew what he was doing. When he left, I told him he had a customer for life. I have told anyone who would listen what a great experience I had and that if they ever have any ac problems the should call Brea/OC Plumbing, Heating and AC. I highly recommend them.

Grace R.

8/29/2019

We contacted this company in late July in hopes of getting our A/C unit serviced. My husband called and was told that someone will contact us within the hour. The hour passed & nobody called so my husband calls again. He was told that they had his number wrong. So he gives the lady his phone number. We waited two hours and no one called back. My husband called the office again and was told (again) that someone will call us back. Nobody called us back. They lost a potential customer. Very unreliable company. Will never call them again.

Michael L.

3/13/2017

This was the best experience i have ever had with a plumber/plumbing company.
They bent over backwards to meet our needs. And got the job done quickly. Alsobtheir pricing was fair!
I highly recommend this company and will definitely utilized them in the future!
If you get their guy Robert he's a sweet guy.

Bill S.

12/19/2022

Austin and team completed installing a new main water line today! They did an excellent job !! I highly recommend them. Any repair needed, I'll definitely call them again!
Bill Sperko

Ed C.

8/15/2022

Oh, my gosh.

I E-MAILED my problem to Brea/Orange County Plumbing, describing it as accurately as I could. (I often prefer e-mails over phone calls.)

Within minutes after I sent the e-mail, I received a phone call. It was, indeed, Brea/ Orange County Plumbing. I confirmed the problem and let them know I was available any time, including now, to set up an appointment to have someone take a look at it.

Dominic was sent out and arrived about 30 minutes later... AND FIXED THE PROBLEM in TEN MINUTES!

My shower had very little water pressure because the bottom faucet below busted a piece at the base of it. (Or something like that.)

It turned out he had a replacement piece in his truck and literally less than ten minutes after he arrived my problem was solved and I was good to go.

You CANNOT script a better ending than that.

Lydia F.

08/04/2018 12:00:00 SA

Update!!! I was not a believer they fixed our AC. Franz gave me his number just in case we had any issues. Well we had a contractor hit the condenser line. I called Franz and he is getting it fixed!!! Thank you so much!

I am not sure how this company has stayed in business for so long. They have been to my apartment six times to diagnose and replace the air-conditioning unit. It took them over three visits to complete the install. They damaged the walls and now the new unit is leaking. I'm told we will get there some time today to see if we can fix it. I've wasted 4 days waiting on your company.

Nikki L.

06/05/2015 12:00:00 SA

I called this company out to service our plumbing issues at our restaurant/bar, they sent out a technician in 20 minutes. My boss is not easily impressed but the Technician Freddy impressed him to the point that he was recommending Brea plumbing to our regulars for their plumbing issues also. His efficiency and quickness had us up and running again before we even opened! Great job Freddy and thank you Brea plumbing for hiring positive, helpful, and knowledgable technicians!

Carole S.

12/14/2022

The pleasure of being able to flush , using the washer and taking a shower was restored!!!Thanks for the job you do and for being so professional May all your customers be friendly!

Cindy V.

7/20/2022

Tony and Daniel to the rescue!!! We have been dying that last few weeks. My brother tried to fix our AC unit on his own and almost started a fire. We thought we were goners and had to buy a new unit! Tony and Daniel showed up pinpointed all the errors my brother made in his repair attempt. Fixed and cleaned up everything repaired everything, rewirerd but it back together and bammm!!! We have cold air! Thank You Tony and Daniel! Honest fast reliable our new go to company.

Simon C.

7/13/2023

My bathroom had a faucet that I was not able to remove.
Austin came in shortly after I called Brea/Orange Plumbing. He was polite and helpful. The problem was solved in 10 minutes.
I will definitely recommend Brea/Orange County Plumbing for any plumbing-related issue.

Norma B.

01/03/2023 12:00:00 SA

Highly recommend this Company. They are professional, knowledgeable, go above and beyond to fulfill the services needed. My air conditioner stopped working on one of the highest heat waves. They scheduled and arrived within the timeframe. They educated me on why my unit stopped working and what to do to maintain it. They installed a digital thermostat and what a difference to my vision. Thank you to the entire team.

Bob H.

09/09/2022 12:00:00 SA

This was my first time using this company and I'm very impressed. I was referred to them by HomeServe insurance company. The technician's that came to my home to repair a leaking gas line were Marcio and his assistant George. I will say this about these guys, very professional, knowledgeable, and take care of business right away. If I ever need to make another service call I will definitely ask them to send Marcio and his assistant. Great job guys!

Geenah M.

5/19/2014

Excellent service! The lady on the phone was nice and polite. Erick our tec called promptly on a Saturday told us he was booked but if had any cancellations he would call us and see if he could come. I told him we can wait till Monday. He came with his partner and took a look at the unit and explained to me in terms I would understand what needed to be fixed and went right to work. Thank you!!!

Faith S.

9/15/2018

Marcio came out to fix a problem with short notice. He was friendly , professional and diligent in his work. I was quoted honest pricing. I would definitely recommend this business.

Jenn L.

10/17/2014

Long time Yelper, first time commenter that needed to share this experience.
If you like be cancelled on several times and treated as a not valued customer then this is the company for you!
I have used this company for two separate air conditioning units and both times I was disappointed. Both units needed additional repairs after the fix. And while the technicians were friendly enough, when I needed some follow-up it was like I was persona-non-Grata.
I have finally learned my lesson and will be looking for a new air conditioning repair company.

Steve K.

12/30/2014

These guys are great!!! I had a water heater leaking and had 2 other companies come out and they both said I needed a new water heater and tried to POUND me on a new water heater. I was referred to Brea/Orange County Plumbing by a co-worker of mine. The two Service Techs that came out were Freddy and David and they said my water heater is fine, I just needed to replace a pipe. They took care of it quickly and for the right price. Thanks to Franz, Freddy and David!!!! THEY ROCK!!!

Kristina D.

8/20/2014

We really love Brea/Orange County Plumbing. We used them a few years ago and when we had a problem in our new house we forgot them and used someone else. Big mistake! Their prices were really high so my husband remembered that we really liked these guys a few years back and dug through all his paperwork. We called and got Robert and the fee was much cheaper and made a lot more sense.

So yesterday when our wall started pouring out water we called them immediately. They came out within the hour (it was going to be a few hours at first but they called us back and came earlier!) and fixed the problem for cheaper than they first quoted. A few hours later when our sink stopped working, we called them back and they called after hours and came over at 7:30am the next morning to fix the problem. (Water was shut off and created air bubbles and the fixture needed to be washed out.)

Whew! Really happy with these guys! They rock!

Juan F.

3/24/2023

Had this company come out and repair my AC unit which is quite old. I know who needs AC in winter right? Had a couple days where I was fighting off a bug and was running a high fever so I tried to cool off. Sadly the motor to my condenser burned out. The technician (Tony and apprentice) came out and diagnosed a bad motor. Tony same back out couple of days later and replaced the motor. Showed me the motor was running good and pointed out the previous company from 3 years ago had installed incorrect after market motor which was Mickey moused into place with electrical tape to secure the motor. Also the incorrect motor was rated for the wrong RPMs so it was bound to fail.
Tony wired it up, ram the wires along the frame without any electrical tape and installed a new capacitor. Really professional work and this guy took pride in his workmanship. I really recommend this company. They called to schedule appointment, called to let me know when they were n their way. Overall excellent service and quite friendly. I would definitely use them again.

Bill J.

5/15/2020

The company appears to have a great team. Josh, the HVAC guy, came over the same day I called. He immediately diagnosed the problem and sent it to Elias, the plumber. Elias along with his partner came and quickly fixed the issue.

Dustin H.

2/15/2015

I did a home addition as an owner builder instead of hiring a general contractor. Things went pretty smooth until it came to plumbing. I used a plumber named Omar that my framer had referred me to. What a nightmare to say the least! I called Brea Oc plumbing and they sent their technicians out, Rob and Freddy, out the same day. Omg what a relief. These guys knew what they were doing and got right to work. I can't tell you the weight these guys lifted off my shoulders. I was so thrilled with their work that I continued to use Brea Oc for all my ac needs as well. Nathan and Tyler came out and did a spectacular job on my ac and heating as well. Don't look anywhere else and waste your time and risk heartache and headaches. These guys will take care of you. Beware, there are a lot of bad plumbers out there. Avoid them all and just go with Brea Orange County plumbing! You will not be disappointed!

Melinda B.

5/16/2017

So happy my leak was fixed. I thought we were going to have to wait another night with the water off but David & Dennis came to our rescue!! They did an awesome job, explained everything to me so I understood what they did. They are very professional & courteous and prices are reasonable....Thank you so much!! Would highly recommend!!!

D S.

4/20/2022

Marcio came out and where many have failed he succeeded. He unclogged a hard line and was able to get everything moving again.
He was also courteous and answered a lot of questions.
Also the lady on the phone (reception) is very nice, she made me feel better about trying a new plumbing company. Happy it all worked out.

Lyneva R.

4/21/2023

MyA/C was not cooling so I called to request service. They called me in the morning and I had service within 30 minutes as promised. They repaired it quickly and my house is now nice and cool on what is predicted to be a very hot weekend thanks to Tony and his helper.

Melanie R.

4/16/2013

Brea Plumbing has a great response time, the office staff was super friendly and the technician that came out, was full of information about my drain stoppage and got the roots out forever that kept stopping up my pipes. I can't wait to use them for my heating and air conditioning maintenance when the time comes.

Craig H.

5/19/2015

Totally 100% recommend Brea/Orange County Heating, Plumbing, and Air Conditioning!

Called this morning (Tuesday 5/19 @ 7:54am), and barely 5 minutes after I had hung up, they were at my house!

Robert and Noah were totally professional, and Robert even suggested different ways to hook up the water softener that we wanted installed (which was secondary to the draining of the water tank that I had requested, thanks to the calcium build-up from the hard water here in Brea!).

We have dealt with Orange County Heating, Plumbing, and Air Conditioning for the 9 years that we have lived in Brea and have been 100% satisfied with everything every time!

Janette D.

11/26/2021

Robert Rodriguez was exceptional for the installation of a new air conditioner!! He was was thorough and did a phenomenal job. I would recommend this company and Robert to everyone!! You can't go wrong!!!!!!

Bob W.

11/14/2014

I needed an opinion for a old floor furnace which would not light the burners. The workers arrived as scheduled and checked the furnace. He attempted to get the furnace light by turning the gas valve. The valve would not turn. He checked the
thermostat for power. This checked out ok. Next, he went under the house to look at the system. He returned to mention that, we needed a complete rebuild. The cost estimate was almost $900. He could not guarantee that the furnace would fall apart with disassembly. I asked about a wall heater, and he gave me a price of over $4000. The service call cost me $85. I could apply the charge to the job if the job was scheduled within 30 days.
I looked at Home Depot for information and options. I discovered that I could get a brand new floor furnace for about $950. Next, I contacted another heating and air conditioning company. Manny's gave me a quote for the install of the new furnace and did not charge me for the privilege of a visit. He got my business and I got a new furnace for a cost of $2150[permit cost- 147]. I was not offered the option of a replacement of NEW FLOOR FURNACE from Brea Plumbing, but I thought that it should have been offered as a solution to my heating needs.
I now have heat and I saved about $1700!

Jenna P.

12/05/2018 12:00:00 SA

Very happy with service recieved from Brea/Orange County plumbing. My neighbor had recommended them to me. Once I called they were able to come right away. Technician, Nathan was professional, knowledgeable and quickly diagnosed and repaired the problem. Price was reasonable. I would definitely use them again.

Gary S.

1/23/2021

We have been using Brea/OC Plumbing for several years now. It is so refreshing to know that I can make one call and know my plumbing problem will be fixed efficiently and right the first time. Recently we had a leak in a pipe that was patched from another service several years ago. I was told by the other company that this was only to be a temporary patch to a copper pipe as they could not permanently fix it the way it was, and the home needed to be re-piped. Brea/OCs technician Skylee met me to view the problem. When I told him what the other company had said he laughed and said they only wanted the bigger job of re-piping and he could fix it no problem. He was true to his word and an hour later the problem is solved. Thank you Skylee, you are a credit to the plumbing industry.

Arin Z.

04/12/2019 12:00:00 SA

Called and they sent out Marcio. He got out here very quickly. He did a great job explaining what needed to happen for my pool heater to work. Definitely will be using them again if I have any plumbing issues.

Liz S.

9/17/2015

These guys are great! My grandma's A/C went out on a blistering hot day and they made her a priority and fixed it within a couple of hours of the call. They also came back shortly after to fix her water heater and she couldn't have been happier with their work and service. She raved so much about them after they left, I promised her that I would write a Yelp review on her behalf. Highly recommend!

Zi C.

02/07/2023 12:00:00 SA

It appears that Brea/Orange County Plumbing does not charge based on the work done but as much as they can based on your situation, such as, if you are in a bind, have repair/replacement service, live in a nice neighborhood, etc.

A couple of weeks ago my water heater started to leak so I called my repair/replacement service, HomeServe. A little later I got a call from Brea/Orange County Plumbing and they scheduled to come out between 3 and 4 pm but showed up 1:30 pm when I was still at work. Luckily someone was home and they let them in the garage where the heater is. Had I been home I would not have agreed to the deal because I know a thing or two about these things. I have even installed a heater twice over the years but I am no longer up to the task because of my age. And that's why I had purchased repair/replacement service which turned out to be a bad deal.

Brea Plumbing replaced the 50 gallon heater for $1750 which is around $400 more than it should have been for a basic heater. According to the technician (and online pricing) the heater costs around $800 and Brea's labor rate is $124/hr in their own words. It took them 2.5 hours to replace the heater including travel time. The supplies' cost was around $100.

The heater they installed is a basic heater with only 6 year warranty. Water heaters typically come with 6, 9 or 12 year warranty. It's slimmer than the previous heater because it doesn't have has much insulation which means higher gas bills.

Initially when I got the repair/replacement service the benefit was full cost of the repair/replacement. But some time later HomeServe reduced the benefit to $1000 max. I had paid HomeServe $750 dollars over the last 7 years and now I paid Brea Plumbing another $750. So my out of pocket total cost is $1500. In hind sight there was no benefit in having the repair/replacement service because one can get a 50 gallon water heater replaced for less than $1500.

Obviously Brea Plumbing doesn't believe in repeat business!

Daniel B.

9/25/2018

Erik and Dominic came in and took care of our backed up line. Just called today and they showed up within 2 hours. These young men were very polite and friendly!!! I want to thank you guys for your help today- I will definitely call back with any future services needed!

Shawn W.

01/07/2023 12:00:00 SA

The company was VERY professional, timely, and thorough! From the initial call, speedy scheduling to the arrival of technician within the time window. Robert assessed the problem from the call and disassembly, and explained things for me to understand. He had the necessary part for the job, fixed it, tested and explained the process during the test. In and out within an hour, and system is working great. I'd highly recommend him and the company for a great job done. Thank you!

Claudia L.

06/06/2014 12:00:00 SA

Horrible Service. We have used them many times over the years but today we had a really bad experience. We are going to find a new plumber. Our hot water heater broke yesterday. We called and scheduled an appointment from 10 to noon. They were a no show. They told us they lost the appointment, so we rescheduled fro 4-6. This time they called us at 5:30 saying they weren't coming today. What kind of company makes promises and then breaks them. Now we are without hot water until Monday. NOT A HAPPY customer. Plus we took 4 hours off work for these appointments they cannot bother to keep. Has the ownership of Brea Plumbing changed recently? They didn't use to be like this!

Kim L.

1/22/2017

AWFUL service!! Unless you enjoy sitting on hold for over 10 minutes! Called, told the lady if they have any plumbers to come out today, Sunday. She puts me on hold for 8 minutes. Comes back on the phone and doesn't even remember putting me on hold. Asks me again what I needed. WHAT?? What were you doing for 8 minutes if not looking for a plumber for me??!! THEN, I fell for it AGAIN, shame on me. She puts me on hold again for close to 10 minutes AGAIN!! I hung up. Ridiculous customer service.

Rob D.

2/22/2021

Just wanted to give a s/o to Freddy for the hard work he put in the restroom and it was greatly done. Also to his manager Franz so being accommodating and understanding. Awesome people!!

Jack D.

8/15/2015

Brea plumbing came out to my house today for a clogged washing machine drain. They responded within a couple hours on a Saturday. Michael was the tech. He was very polite and a hard worker. He fixed my drain relatively quickly and they only charged $165. I had a coupon for $20 off so threw total bill was $145. Good job, i recommend them.

Krystal U.

12/09/2017 12:00:00 SA

I recently purchased a property in La Habra and needed to find a reliable plumber to replace a water valve for my new fridge. I utilized yelped and found Brea/ Orange County Plumber, Heating, and Air Conditioning. When I spoke plumber M. (Morcio). Plumber M originally quoted me $110 for parts and labor. I confirmed the appoint for a couple days later. Upon arrival Plumber M indicated that the cost of repair is not $110, $110 would simply be the cost for the plumber to come out and assess the issue and I would need to pay an additional fee for parts and labor. You can imagine the disappointment . Keep in mind I'm very detailed in regards to what needed to be accomplished and what I would need from the plumber during our original conversation. I then asked Plumber M well what is it going to be the total cost to replace the water valve (parts and labor). Plumber M explained it would be $173. I saw a Groupon for the location purchase $100 and received $150 credit. I figured I would be paying $13 more than what I originally expected, in turn I purchased the Groupon . Once the task was completed I explained I purchased a Groupon though Yelp. Plumber M mentioned he would get back to me. Plumber M then explains the total amount for the replacement of water valve was $213.71 . At this point you can imagine the frustration . I asked for an explanation. Plumber M further explained he needed to figure out what was analyze what was wrong , the parts, and labor. Now I am shocked, I explained to plumber M what was exactly wrong and it took him less than a 15 minutes to replace the water valve itself. Plumber M took longer to process payment then to actually replace the valve. My experience was quite upsetting. The principle of the entire situation was just mind blowing, I definitely had to share this on Yelp. I hope that this is just one bad incident that doesn't define the company polices and processes.

Maleny B.

7/26/2023

We recently had a water leak emergency in our front yard, and thanks to plumber Marcio, the issue was resolved swiftly and professionally. I am delighted with the results and highly recommend Oc/Brea Plumbing for any plumbing needs!

Steven P.

3/19/2021

been using brea/orange for a long time, they know what they're doing, the owner franz if fair and honest, his crew are very knowledgeable and courtious and do fantanstic work.

Dorothy L.

7/20/2023

Robert was our main tech today with an assistant.. both very nice men... Robert is very knowledgeable in his trade. Patient explaining what was going on with our unit.... unfortunately will need a new unit. This one is 20 years old...

Emmanuel G.

1/24/2023

My heating system stopped producing hot air. HomeServe, my insurance company, contacted Brea/Orange County Plumbing who did an amazing job. The technician Tony did a great job by replacing the gas valve & the mother board. Our heating system is now working. I will still need to observe for few days to see if it is going to be consistently Ok.

Diane K.

1/18/2017

I had an emergency leak on my kitchen floor where water was seeping through my wooden tiles. I called multiple places and they either didn't pick up or called me to tell me that they're busy and can't do anything until the morning.

When I called Brea Orange County Plumbing, the technician, Jesse, called me back right away and didn't even hesitate to try and help me find the source of the problem. Jesse helped me find the source, told me what I can do to prevent a semi-flood, who to contact, and gave me more advice than I expected.

He was knowledgeable and wasn't annoyed at all when I asked many questions. I had to go through my HOA's plumber for this issue, but I will definitely contact them again for other needs and recommend them to all my friends and family.

Thank you, Jesse!

Trisha S.

10/10/2018 12:00:00 SA

Erik came out to my friends place to fix a leak, it was super well done, fast, and efficient! Definitely my go to place when I need a fix!

Jeana Y.

07/10/2019 12:00:00 SA

Sam and Paul came out and looked at my AC, they let me know that there was some work that needed to be done. He offered me a couple options but we went with fixing the compressor. They came out that week and of course it was going to be the hottest week and they were there until about 8 pm fixing my unit! I am beyond thankful that they made the time to stay late instead of just bailing and coming back! We have air now and its amazing!! Kudos

Leah B.

12/13/2020

I couldn't finish the day without writing a review of the wonderful service I received from Marcio Marchena. Marcio was patient and took the time to explain details of the service so I felt comfortable. It is because Of Marcio that I know that I can count on brea Orange County plumbing to quote affordable prices and give great service. Thank you Marcio for helping us with our plumbing.

Jane L.

5/25/2017

After reaching out to so many plumbing and water heater companies and all of them assuming it'd be a small job and rejecting my request right off the bat, Fronz (I hope I spelled his name right) reached out and said,We can totally get that taken care of for you. We'll get someone out this morning to check it out. An hour later, I got a phone call from the technician, Robert, stating he was at my property and scoping out my water heater. He took pictures to show me the problem. Then to make sure I wouldn't need to spend more than necessary, he called the manufacturer and took care of all the warranty related issues for me and I was able to replace my entire unit paying on labor and service fees. I sent in a message last night, I got a phone call this morning, and had a brand new water heater replaced and install by 1pm same day. I couldn't ask for faster and friendlier service!

If all goes well, I'll be using them for all my water heater problems! :)

Nick S.

5/19/2022

We.had Brea Plumbing install a tankless water water heater a few before Christmas. They were the best price and had great customer service. The tech was great to work with and had a great attitude. Hands down an all around great experience.

Renae L.

1/18/2019

I would like to give a special Thank you to Brea plumbing for providing me service I can count on, no hassle , pricing is reasonable, personal service Nathan gives excellent service and does amazing work!!! My home finally has air conditioning and it works

Brian B.

10/20/2022

We would hire again for any plumbing problems. We were able to schedule right away on the phone and they arrived promptly and finished the drain problem within a couple hours.

Stephanie B.

7/14/2023

Great service, friendly technicians! Tony and Michael were great. It was over 90 degrees and our air conditioner was running but the air wasn't cooling. They topped us up and within a few minutes we were back in business! super efficient, friendly and cost effective.

Ahndrea S.

05/03/2023 12:00:00 SA

10/10 would recommend this company to anyone who needs work done. Gage and George took care of the job quickly and efficiently. Definitely workers who knew what they were doing and made sure I didn't have to worry about anything. They left everything so clean, you wouldn't have even known they were here. I appreciate you guys and thank you so much for saving our little bathroom.

Joni K.

07/10/2023 12:00:00 SA

Today I had an AC technician from Brea Plumbing & air conditioning. He was an amazing technician. His name is Michael Salvedo, and he was so professional & kind. Why can't more techs be kind and listen to the customer? He checked everything to repair my air conditioner, then scheduled a timely follow up appointment. Brea/Orange County Plumbing & Air Conditioning will be my repair company! Great service. Thanks Michael.

Cristina O.

05/10/2017 12:00:00 SA

So last night about 8 at night while my daughter was showering she started screaming and as I go to check what was wrong with her I see that the bathtub was leaking from the bottom and we hear water just constantly running from the bottom of the house. Myself being all scared and panicked not knowing what to do I go online and found Brea Plumbing and I saw they are a 24/7 business. So I call and the answering service told me they were going to contact the tech and he will be giving me a call. So about 5 minutes passed and Jesse calls me and told me he was on his way. I live in Santa Ana and Jesse got to my house about 15 to 20 min and he turned the water off for that bathroom and said he will come back the next morning to fix the problem because like it was at night it was hard for him to see way under the house. This morning he came and fixed the broken pipe I had and now I'm all calm and relaxed. Thanks to Jesse and Brea Plumbing for fixing it super fast. I will be calling them in the future for any Plumbing problem I have.

Carol S.

7/25/2016

I called these folks at 9:30 today (7/25/16). A technician was out by 12pm and found it was only a capacitor. The Technician, Sam was professional, quick and efficient.
I would highly recommend this company as the service call was only $105 and the replacement capacitor brought the bill to only $367. Such a deal for same day, within 4 hours of calling excellent service.
Thank you Brea/Orange County Plumbing, Heating and A/C for your excellent customer service and SPEEDY service call.
Regards, Carol Stansbury
Brea, CA

Emily C.

7/16/2019

Highly recommend this company! We have been having issues with our AC unit every summer for the past 4 years, every year we have someone come out adjust a few things and call it good.
Paul came out to take a look, fixes our refrigerate levels, explained why it was low, gave us some pointers on how to keep the AC unit good, including how the unit is probably too close to the fence and causing these recurring issues. His partner Erik was helpful as well, even though his part is the plumbing he was learning from Erik, and helpful to make the process quick and easy. These guys were funny, personable and EXTREMELY helpful. Oh and they worked with our busy schedule too! Came at the end of nap time and were able to work without waking up the babies!
I am beyond impressed with their customer service, Erik and Paul will take good care of you!

Jacqueline J.

5/15/2017

I had two of your employees come out to install a condenser and furnace in my home and they did an excellent job. Thank you Jaccob and Bobby for your hard work

Thomas H.

7/25/2023

Installing a new home air conditioning system-- and the removal of the old one-- in the midst of a scorching heat wave isn't routine or easy. Heat has a tendency to rob a person's concentration and accuracy while performing work. Yet Tony and Michael had faultless crew coordination. I whole heartedly agree with others who wondered why more technicians couldn't be as professional as these two? Tony was patient and thoroughly answered every question I posed as to the purchase and operational nuances of my new A/C. Michael worked with precision on the inside of the house while Tony simultaneously worked outside; a great team. I only wish they were available for my out-of-state properties.

David H.

08/03/2011 12:00:00 SA

Summer is here and I bought a new system when I moved in about 10 years ago. Well I guess even newer systems can have issues. I recently noticed that my AC was not doing well well as it used to. I had Brea OC Heating and Air out to make my system work better. It was very reasonably priced and the service was quick. Thank you for your prompt help, I know my system will last another 10 years with out any work, though a yearly checkup makes sense to save money on my electric bill.

Christine S.

04/08/2013 12:00:00 SA

We have used them several times to snake our sewer line which gets clogged often. They have sent the same guy the last 3 times and he has always been helpful and nice. When we call they come within a few hours, and within their call time. The only issue is they are a little more expensive, but I think they provide prompt service and good quality, which you have to pay for. We pay around $225 each time for them to clean out the line, and I think it's about 60 feet from our clean out to the street where the clog usually is.

Ajay M.

08/06/2020 12:00:00 SA

Dennis and Erik came to my business today to fix the sink traps. We bought some great looking but poorly functional sinks from some retailer. I guess they came from China. We've had issues with them and Erik and Dennis didn't rush and spent a lot of time fixing them. Finally it looks like we have a resolution.

These guys are based in Brea and are very reliable. They answer there phones and are great about accommodating last minute appointments when possible.

Thanks for the work! You guys definetely owe these two some lunch!

C E.

8/13/2019

Great service and very professional. I had to make the dreaded weekend hours call to the plumber. Spoke to a tech and described the problem which I thought was a slab leak. Tech advised he would have a tech come out Monday which was the next day to diagnose it. He walked me through a couple of temporary fixes so he wouldn't have to come out and charge me the after hours fee. That alone was really professional being he could of easily come out and charged me. Dave the tech came out Monday with his partner and diagnosed the problem which was a bad water heater and bad pipe work by the builder. He also found a leaky toilet. Once everything was discussed he said he could return the next day and do all the work which he explained would save me a service fee being he would not fix one thing one day and then another the next day. That's professional when again I would have paid being I don't know the business. I was given a fair price and Dave came out on time and fixed everything fast. He was very professional and explained and showed all his work and walked me through everything he and his partner had done. Great work Dave! And work areas where left very clean. When a company has ethics and doesn't just want to take your money, that's the company I want to keep around. I would recommend Dave and his company to anyone in need of a plumber. I'm a returning customer and will continue to be one. Thank you Dave and Brea Orange County plumbing.

Rob R.

06/10/2019 12:00:00 SA

Thank you too Sam and Paul these guys are straight on fire! Contacted them they were out in no time!! They fixed my air issue and were very thorough with everything couldn't be happier!

Debe B.

06/10/2015 12:00:00 SA

My shower wouldn't drain and we used our snake to unclog it but nothing worked. I called them at 3:00 pm and they had someone here within the hour. The two people who came were very professional, polite and knowledgable. They were able to fix my shower very quickly. I am definitely going to call them for all my plumbing issues and recommend them to everyone I know.

C L.

1/18/2012

Had a service call for my furnace. They changed the 'spark' device and charged me $360 but left the heater not working. I called another company who got it working again and only charged $50, all it needed was adjustment. I told Brea twice I was unhappy with service but received no response. Unhappy.

Steph Z.

10/08/2021 12:00:00 SA

Excellent Service Overall! Their entire team was very responsive, knowledgeable and Robert and his team did timely and excellent work on the repair of our air conditioning unit! I definitely recommend them! They are our new go-to repair service!

A special shout out to Leti and her team in the office for taking extra good care of us! Communication is also key to great service!

Mcallister N.

09/11/2015 12:00:00 SA

I have been using their service for several years. Franz & his team are awesome. They are professional, reliable, & provide the highest quality work at very reasonable fees. I highly recommend them.

Paul T.

06/05/2015 12:00:00 SA

I'm not sure what this company does? I called this morning to get two different quotes. One for my home where I needed my air ducts cleaned and the second for my place of business where I existing A\C and possibly replaced because it has not ran in over five years. The receptionist then told me it would not be a free estimate rather there would be a Charge for an inspection.
I don't get it I'm a customer that needs to services done and the fact that they don't want to come give me a free estimate they just lost potential business

Jim B.

02/01/2023 12:00:00 SA

Tony and Mike installed a new Williams double wall heater today at our residence. They were very thorough and even replaced the old venting pipe in the attic that's wasn't originally installed correctly.
They put down heavy blankets to protect our hardwood floors and vacuumed around the work area when the job was completed. We were very satisfied with their work.
Thank you!

Sue K.

10/06/2021 12:00:00 SA

I called to have the pilot assembly rebuilt on my floor furnace and was told that it could not be repaired, which was not true. I called another company and they gladly rebuilt the pilot assembly. Now my furnace works like new.

Felicia C.

7/13/2015

Called in the middle of the night for a plumbing emergency-- they took all my information and said someone would call me back shortly. That never happened. Thanks a lot!

Sean F.

3/23/2021

Brea OC Plumbing is the best. Always responsive even during off hours. Very courteous and sharp staff.

Sonia A.

2/22/2021

We had an extensive bathroom remodel in progress and called on Brea/Orange County Plumbing to handle all the plumbing needs. Freddy showed up on time, geared up and ready to go. He fixed our existing main line issues (which was a can of worms once revealed), added hot and cold water lines, and set up for drainage to a new shower and sink location. He also took on the addition of a new digital valve which required a bit of research, but Freddy was up to the task. The finished plumbing is clean, efficient and way beyond what we imagined, all at a great price. This work was easily a five star gig - I'd rate it maximum on whatever scale used! Thank you Freddy and Brea/Orange County Plumbing!

Dana D.

1/19/2017

Nathan and Jacob with Brea/OC plumbing just came out and cleared the drains in our yard. They were on time, very professional, and we were pleasantly surprised by the cost. If you need a plumber, I would highly recommend Brea/OC plumbing.

Ray G.

12/22/2015

Called this last Sunday operater said someone would call me in 30 minutes. 1 hour later no call. Called again, same answer, no call, called again, same answer, no call. What is the world coming to when you can't get a company to return your calls. TERRIBLE!
Stars....What stars??? Bloody Hell

Ricardo N.

11/09/2020 12:00:00 SA

Big shout out to Sam and his willingness to get the job done! After calling dozens of heating shops who said no to come out and service our 1956 floor furnace, Brea/Orange County Pluming, heating and AC took to the job and sent the right man to get it done. Without a jumpsuit, Sam got right down under into our crawl space to see why our thermostat wasnt responding to kick on the furnace. He confirmed the microwatt signal was weak and could have simply concluded that the pilot generator was the problem. But he asked the right questions, wasnt satisfied with a simple conclusion and wanted to get the heat going for us ASAP. Without hesitation (unlike other companies that didnt want to send a tech to crawl under our house to assist us), Sam was eager to check it out. His positive attitude showed that he loves his job and wanted to help our family stay warm with the coming line up of 30-40 degree nights. Thank you again Sam the man!

Michael T.

09/12/2020 12:00:00 SA

Erik was fantastic. Very professional and quick to assist. Very professional and helped us with our quick restroom fix

Robert K.

04/06/2023 12:00:00 SA

a washer and dryer were to be installed but the installers saw a drip from one of the faucets and said they would not install until I had it replaced. I called Brea Plumbing and they sent Austin out right away. He said nothing was wrong with the faucet but installer still would not install washer. My son installed it. The quick response from Brea Plumbing was greatly appreciated. Still not sure how he got to my home so quick but he did. They are the best.

Joseph H.

05/02/2018 12:00:00 SA

We used this company because the owner of the condo uses them. I would never use them and would highly recommend against it. Three days in and our air is still not on line. They scratched our walls, damaged the Laminate floor, and left all kinds of dirt marks on the walls. That's after a two week delay because someone dropped the ball on ordering parts. Then the woman on the phone gets testy with my wife when she tries to confirm the date. One star is extremely generous.

Mike S.

6/22/2016

Immediate response (less than 15 minutes) to repair a broken shower valve. Excellent work by team David/Michael. Better than average cleanup for most contractors I've dealt with. Make sure to check for all their well-publicized discounts on the Internet before you call.
Date of service June 2, 2016

John A.

7/23/2021

Plumbers David Vargas and Gage Young did a professional, clean installation for replacing a twenty year old tank water heater with a new one and bringing everything up to current code. Thank you guys!

D M.

05/10/2017 12:00:00 SA

Same experience as others that have called on a Sunday. We had a leak on Sunday night and needed help. I called the number on here and was connected to a call center. I provided all of my information and the operator informed me that the on call person would be notified and they would call me back directly. I never received a call back, text, nothing.

A couple of pointers to management or anyone that reads these things. You need to follow up with your Sunday night on call staff and check to see if they actually respond to after hour requests. It's called an audit! Secondly, how do you not track calls for service. Meaning, if no one was available Sunday night then why didn't someone call to notify me. I will not be using this company and will not recommend. Lastly, don't claim that you have 24/7 service when you clearly do not.

Don B.

12/25/2022

We recently moved into a new home during an unusual cold spell. We immediately learned that our heating unit was not working which made for a very uncomfortable morning. As we were approaching the holiday weekend, we were a little concerned, it would be difficult to find help, but when we called their office, they were able to dispatch a technician within a few hours. Tony arrived in quickly identified the issue was our thermostat and replaced it on the spot. We were in the middle of a move and I let him know that he did not need to clean up the minor drywall dust that was created, however, he did not take the easy way out. Tony took a great deal of pride in his service and insisted that he straighten up his work area. I would highly recommend this company and will definitely call them again.

Wendy G.

07/06/2019 12:00:00 SA

UPDATE: I have done business with them , and was disappointed as at one point, they didnt call or show up for a repair appointment. However, this is rare for this to happen with them. After I calmed down, I did call them, and they did repair my a/c (again). In hindsite, I wish I had purchased my system with them. My warrantied system has not been honored by original company. It is less than 2 years old. Brea O/C (Tony and Paul) have repaired it twice. Thier last visit the techs arrived within the time. It took a while, but my a/c is up and working. The techs were professional, and kept me informed of the progress. I would recommend this company.

Freddy P.

05/07/2019 12:00:00 SA

Whenever I call with plumbing issues, I'm always greeted with a kind and warming response for my problems. Cristina in the shop does an outstanding job and assured me the job I need done gets done and follows up on invoices I receive. Great job and very professional customer service. Will definitely be calling Brea for all my future plumbing issues!

L C.

1/13/2018

We needed a $20 part replaced (capacitor) in our heating system. The labor was $165 (takes 10-15 minutes to do this). We were told there was a $110 diagnostic charge that would be applied to final bill. We were charged $276.99. The diagnostic was NOT applied.

I called the office to object to this bill. The woman told me she would receive the invoices by end of day and call me in the morning. The call never came.

We used Brea/Orange County Plumbing 2-1/2 years ago without issue. Things have gone down hill, apparently.

We WON'T be using Brea/Orange County Plumbing, Heating ever again.

Vivian J.

09/09/2015 12:00:00 SA

Used them again today for my shower valve repair, what great service! Robert arrived on time and with shoe covers. After taking a look at it he know exactly what was wrong, he said my Moen shower valve needed a new cartridge and for $165.00 he could repair it.

I have used them before in the past and I could only say great things about them, from the minute they answer the phone to the time the tech arrives.

I strongly recommend them to everyone!

Lori V.

02/02/2022 12:00:00 SA

Tony came out to evaluate our older wall furnace that hadn't been used for at least 13 years. He cleaned the filter, worked on it for a bit, even put in a new thermostat. It fired right up and he had all the vents open for a while to clear them out. He was friendly, professional and just a stand up guy. We'll definitely use this company again. Very reasonable price too.

Michael W.

05/10/2019 12:00:00 SA

They had to run a new thermostats line very sloppy job wire clops are lose where rhey ran the cable

Gabriel L.

10/21/2018

Brea OC Plumbing did a professional job replacing a gas line that was leaking in multiple places. Their people were competent and their trucks well equipped. You may have to negotiate the price.

David G.

3/30/2016

Called them in the morning and received same day service! Needed two sinks unclogged and they were done in apprx. 30 mins. David and Dennis were fast and obviously experienced. $105 dollars well spent!

Irene C.

10/03/2022 12:00:00 SA

Our A/C wasn't cooling, we called these guys and they were so friendly, professional and helpful beginning to end. They got here within the hour of us calling, checked the unit and communicated the problem along with the cost of repairs. Tony and his partner were great! I highly recommend this company!!

Rochelle W.

05/10/2017 12:00:00 SA

Micheal doesn't have very good customer service skills. I called the company for a leaky faucet. The first time they came i had an appointment time 10-12pm yet i got a call before that time wAking me up and asking to come earlier. The wasn't fixed that day. The plumber just tightened it which didn't solve anything. I called again the same day and they couldn't come back until Monday. I gave the company the hours that someone would be home and i received another call to come earlier while I was at work. All i did was asked Michael
to break down the charges which would mean what the charge was to replace the faucet and parts cost which was 270. - 90.00 I originally paid the first. If it were broken down correctly on the bill, there wouldn't be any question about anything and therefore no need to call to inquire. Micheal's defensive attitude was as if I was accusing him of something and the rudeness because I called to inquire was even worse. The phone call only took a minute of his time. It wasn't my intent to bother him after he got off. Thank u Franz for addressing my concerns. I really appreciate that.

Marlene T.

1/14/2021

Very pleased with the service! They came quick and finished quick! After two days of trying to fix the problem ourselves, i now have peace of mind the problem is solved! Our technicians were Super helpful and showed us everything they did. Definitely using this company again! Thank you Eli!!

Jen C.

10/03/2015 12:00:00 SA

Just utilized services from Brea/Orange County Plumbing Heating & AC from 10/2 to 10/3. Why 2 dates? Because the business was contacted late 10/2 and work was completed approx 1:30 AM. Was so pleased with the service I had to write a review. Started with unpleasant material coming out of the tubs and shower (use your imagination) and toilets were clogging up. This was something we didn't want to wait on. Found the company and made the call. We were advised up front the service fee for this late of a call would be higher compared to if we waited until the morning. Totally understandable and reasonable, but we did not want to wait and we requested immediate service. Service Tech - Freddie prompty came to the rescue! He was professional, courteous, and knowledgeable. He let us know what he was doing and the different approaches he was taking to solve the problem while being as efficient as possible. The price was quite reasonable and fair. I would definitely recommend and utilize the company for future services if needed.

Thank you Freddie, we were impressed. You are a great representative of the company!

L W.

5/22/2017

Great service. Jesse and Austin arrived on time and fixed a broken valve that was leaking water. They also cleaned up afterwards. Would highly recommend. I only wished I knew about the Yelp deal.

D Y.

12/09/2021 12:00:00 SA

I would like to thank HVAC Tech Robert Rodriguez for his expertise in successfully diagnosing and repairing our old (1950's) Grove Model 57 floor furnace today. Robert was very methodical in diagnosing and explaining (in simple terms) each step he took in order to repair the old heater. He had to go underneath the house into the dirt crawlspace, remove and replace the original gas valve and regulator, wire everything up correctly, and tested the floor furnace multiple times to make sure it was working properly. Other companies I called stated that they do not service old floor heaters or never returned my calls. Robert stated that he has worked on 3 previous old floor heaters and they were repaired successfully. Thank you Brea/Orange County Plumbing for providing a professional technician that knows what he's doing with confidence and expertise. I will definitely keep your business card in our referral system. It's nice and comfortably warm in our home once again.

Kevin B.

08/01/2019 12:00:00 SA

Excellent service, office called to let me know they were arriving early. Paul and Tony diagnosed the problem in miners and had had the part installed with 15 minutes. They also advised me on a trick to extend the life of the AC unit. We are busy people (like everyone) and their business contact info goes in my phone and will be our go to for HVAC

Mars D.

5/29/2018

Just had a plumbing job done. Had a great experience. They did an awesome job. Very happy. Thank you Freddy! If you need any plumbing issue ask for Freddy V.

Michael D.

5/29/2018

This past Friday, late afternoon on a holiday weekend my grandparents had a main line clog. I've seen Brea/Orange County Plumbing advertise in our church bulletin and figured I'd give them a call. Kristina originally took my call and dispatched it to Eli and Skylee. Within an hour of my initial call they were on site. Eli called me and walked me through his findings and repair procedures. The most important thing was my grandparents felt safe and they told me Eli was great. The entire repair from the first call to finish was less that 2 hours. The price was very reasonable and service was terrific. Ask for Eli and Skylee. Thank you Brea/Orange County Plumbing!

Kat S.

10/19/2018

My grandma hired them to replace her AC unit in July. Everyone who has helped her has been nothing but kind, helpful, and patient. They even came back this last week to help her adjust her thermostat. Thank you Marcio, Shylee, Dominic, Gage, Nathan, Dennis!

Cristy C.

4/26/2021

They've come out 3 times and have done 3 different jobs and have always been great!! We trust these guys completely. Jonathan, Daniel and Bill have done amazing!! They are extremely informative and patient. They answered all of our questions.

Kris O.

6/24/2016

Water heater wasn't working this morning so I was very glad to get a Home Advisors recommendation for Brea/Orange Co. Plumbing. Called them and they sent a technician within an hour. Jesse was very professional and explained to me exactly what was wrong. He was able to replace the pilot assembly in no time. Very satisfied with the work performed. Will definitely call Brea/OC Plumbing again when needed.

David L.

08/05/2017 12:00:00 SA

Called them and they sent out Jacob quickly on Wednesday due to a leaky AC unit. The technician flushed out the system and ensured that should take care of it. 24 hours later, we have a bucket full of water still draining out of the AC unit. Wife called them back and told them of this, to which they said they could send someone out Saturday between 3-6pm. 2pm Saturday they called to inform us they could not come due to an emergency job they need to attend to. I did post a review regarding the inconvenience that was caused by this. I was surprised to get a response an hour later. Jacob came out again to flush out the primary drain and to inspect the issues a bit further. I appreciate the quick response and they were apologetic of the inconvenience. The AC unit is now fixed. No more leak. I honestly cannot believe it. I thought I was going require a new condenser but so far so good. Thanks Jacob.

Sharon M.

12/26/2019

My moms heater went out and it's super cold - called this place for a quick fix it. Our tech Josh Pyle did an outstanding job. He saved us. He was polite, professional and informative.
Thanks Josh

Chrissy S.

08/10/2022 12:00:00 SA

Tony V was prompt, professional, and friendly. He diagnosed and fixed my A/C in about an hour. He answered my questions and kept me informed the whole time about what he was doing. Very satisfied and would recommend for A/C repairs.

Paul N.

5/27/2022

On May 26 we had these guys come out to replace and re-pipe our mobile home unit very simple one bathroom one kitchen, and one laundry room. They took over 12 hours and couldn't finish the job. The guys were polite about it that they broke their tool when they were trying to finish the job and they couldn't do it so they would come tomorrow morning to finish the repiping project. Had some issue the owner was able to solve. I think the owner came out. Andrew the employee was bad attitude next day but The owner is a nice guy, very confident person and took care of the problem with Andrew the employee and they handling the completion like pros. But his HR isn't hiring the best candidates for his company. Watch out for Andrew the employee.

Kenny D.

6/27/2019

Jash came put new thermostat. check see everything working. he was friendly and he knows what doing. i would call him work your house.

Karla N.

8/15/2019

Responded promptly to my Yelp quote request. Josh & his co- worker quickly assessed the problem with our AC. They also inspected our heating system. The cost was way less than we expected. Both were very friendly & explained everything they did. We will be using them again.

Sarah L.

6/23/2022

We needed sinks installed in our new counters and Robert C did an excellent job! Great response time, friendly and accommodative scheduling with Nicole, and prompt and quality service. We received quotes from two other plumbing companies and the guys from those tried upselling us on countless unnecessary things. Robert is honest and knowledgeable and does great work- he's everything you're looking for. Plumbers can be expensive but Robert's work is easily worth the experience and peace of mind. Thank you Robert!