Al G.

8/31/2020

These guys are the best! I would highly recommend them. They came out quickly to give us an HVAC inspection and cleaning but spent a lot of extra time going way above and beyond to check up in the attic, the main unit, and to educate us on how the system should work. I learned a ton. For now the system is still working but at some point in the not so distant future when it comes time to replace it, I will not hesitate to have them be the ones to do it. Very professional, honest, kind-hearted, considerate, and very knowledgeable. A great local business servicing our communities...

Mike B.

06/10/2019 12:00:00 SA

Need HVAC services? Stop looking, just pick up the phone and call these guys! Seriously, you won't regret it.

Absolute Airflow saved us big-time when our heater went out on the Friday before the long New Year's weekend. It was apparent from the outset that we'd need a new unit and with the temps in SoCal dropping, we needed that unit quickly. My first call was to the other guys who couldn't show up until the following Wednesday. My subsequent call to Absolute Airflow was met with a resounding we'll be there this afternoon. The quoting process was quick and painless. The pricing was fantastic, and the service was extraordinary.

Knowing that we have two little girls and with temps uncharacteristically low, they agreed to start work the next morning and even dropped off a couple of space heaters to keep our rooms warm at night.

When work began the next morning, the crew showed up, sealed off the work area and got to removing the old unit and ducting. Being a multi-day job, they cleaned up at the end of each day and communicated where they were in the demo/installation process. Within a couple of days, they'd replaced our entire HVAC system and all of the ducting (removing the 1960s era asbestos ducting), even though it was a holiday weekend.

By the time the guys left our home, aside from the new air registers and thermostat hanging on the wall, you never would have know that they were even there, and that might be just about one of the greatest compliments that I can give.

The Absolute Airflow guys are pleasant, hardworking, and super-proficient. Since installing our system, they've come back a couple of times to make adjustments to balance out the airflow, and each time we've always gotten the same great service. As the name says, I absolutely cannot recommend them enough.

Clayton D.

1/23/2020

My 9 year old flushed a pair of nail clippers down the toilet while pooping. Absolute Airflow responded immediately to my service request. Zach showed up early and fixed the toilet. Was professional and have a great level of customer service Highly recommend.

Jeff S.

6/13/2019

1st hottest day of the year and they made time to come out and help

No need for new unit yet, but when it is time- I will buy from Absolute Airflow.

Michael T.

07/03/2019 12:00:00 SA

I inquired about getting my home AC diagnosed and repaired and received a very quick response from Victor (the owner). We messaged back and forth for a while and he responded to every message right away! I ended up not using their services because my landlord brought in his own tech, but I know who to recommend and go to for my future HVAC needs! Thanks Victor!

JJ S.

09/02/2021 12:00:00 SA

On Aug. 6th technician Victor R. came to my home to tune up our AC. Victor was highly professional. Since this was new service for us, Victor showed tremendous patience and knowledge with all the questions I had for his work. I also asked for a couple a quotes on a few items which he promptly replied in a quick manner. Over 10/10 in work with Victor and Absolute Airflow.

Kent M.

9/19/2020

They tried to scam me. They pushed me to thinking I needed a new furnace at a cost of over $4000. They said they couldn't get parts anymore.I am so lucky I got 4 estimates because my 4th one said all I needed was a new ignitor for $385. Slic salesmanship. Go with Honorable Air instead and save THOUSANDS
UPDATE
Absolute Air reached out to me the next day after I posted this review and was apologetic and was very disappointed in the way their crew operated. They went above and beyond to take care of my problem including retraining the technician. This is what service is all about.

Kyle L.

8/22/2019

Big shout out to Vic and his crew. Two guys came in at 10am, ripped out the old ac unit and furnace, replaced it and worked all day until 9pm when i told them to go home on a Friday. You could tell how much they cared because they didn't want to leave the job unfinished, which to me wasn't a big deal bc of how long they worked. They came back Monday and finished what was left and couldn't be happier with the job they did. These guys go above and beyond what is expected of them, they're clean, polite and do what it takes to get the job done. I'd highly recommend them to anyone.

Jimmy L.

7/13/2021

They appear to over book or prioritizing types of calls. I had a scheduled service maintenance/tune up that was supposed to be followed up with a time frame. It was never followed up or notified to reschedule. When you try to follow up it just gets the run around. I initiated contact through yelp then their website chat. Benefit of doubt they might have been handling emergency calls during one the heat wave and didn't have time for service tune ups.

Ed L.

10/03/2021 12:00:00 SA

Donnie came out same day as requested and is knowledgeable. He thoroughly checked the system and sis not upsell anything.

Zenaida W.

4/23/2021

My family are grateful and satisfied with Absolute Airflow 's excellent customer service and professionalism. Thanks to this wonderful crew - Ashton, Van, Ernesto and Ramiro. We are very impressed of their good attitude towards us, and showed high regards on their work performance. Definitely, behind the success of this company, are the well-trained and amazing team of personnel. No wonder this company is very successful in this line of business. More kudos to the owners and management of Absolute Airflow. We will definitely recommend you to our family and friends.

Nicole L.

8/22/2020

Scott came out to our home today to troubleshoot our A/C unit. He was able to get the unit working again and provided us with options for the future to make sure we have a properly functioning HVAC system. Scott was friendly, professional, extremely knowledgeable, thorough, and very helpful. After his visit, Kayla called shortly after to follow up with our next steps. The entire team is organized and respond in such a timely manner. We're so lucky to have found Absolute Airflow!

David H.

7/21/2020

My entire experience with Absolute Airflow was great. Professional and polite on every level. Zach was my technician and he was knowledgeable, personable, and efficient. Zach is exactly the kind of person you'd want to show up on your job! Great guy! I was pleased he wore clean gloves, booties, and a face covering. He honored the estimate that I had been given over the phone and even arrived ahead of schedule. I will call Absolute Airflow for all my service needs and plan on recommending this business to all my friends and family.

N N.

11/16/2019

Appreciated the follow up call from the manager. He offered to pay $250 for my AC service. I definitely will give them an opportunity for future service due to excellent customer service.

Devin D.

2/28/2020

Christian came out and serviced our AC unit. He was very polite and knowledgeable about our unit and possible repair. He explained every step of the process and left no unanswered questions. I highly recommend this company and specifically Christian. He went above and beyond.

Deborah S.

1/27/2020

Had a fantastic experience with Absolute! Our shower valve was not functioning - we could not control the water temp - so I contacted Absolute and Zach came over the next day to check it out. He arrived on time, diagnosed the situation, and replaced parts so it's now like new. Zach is extremely competent, very professional, friendly and careful not to make a mess. This is the first time I have used Absolute, but I will definitely be calling them again. Thank you!!

Jeffrey C.

8/19/2020

The reviews on here are absolutely spot on. Our AC unit decided to die on us in the middle of a heatwave with my wife expected to deliver any day now. I called on a Saturday and got an appointment first thing Monday morning. An associate was scheduled to arrive between 0900-0945. Dennis, field supervisor, arrived at 0850 which was a pleasant but welcomed surprise.

Dennis spent over 1.5 hrs inspecting my ac unit, the attic, and going over the different options. Given my situation with no ac in the middle of a heatwave and expecting a newborn any day now, their team was able to accommodate me and move one of their other projects to a later date. Given the financial constraints, Dennis presented me with 4 different options. He gave me different ways to finance these options and he genuinely cared about my family and situation and did everything he possible could to make sure I was taken care of and happy.

Natalia M.

11/22/2019

With the summer heat hitting an all time high this summer I needed my AC tuned up ASAP! I yelped Hvac and absolute airflow had the best reviews out of all the top companies. So I called them, and from start to finish they really were 5 star, from the initial call to the day of service. They really know how to treat customers, David was fantastic and didn't push me to buy anything like most companies normally do. He even gave me a free air filter which was much appreciated. I will definitely use Absolute Airflow again and refer them to friends and family.

Millie V.

11/27/2021

John came out last week to assess an issue that was causing my air conditioner not to work. He was kind, respectful, and professional. Explained exactly where the problem was stemming from and said he needed to pick up a part and we agreed on the best day and time to return. On the day of, he was consistently communicating with me on his ETA and when he was getting close to arriving. He got to work immediately and wrapped up the job very quickly. I was working from home and he heard me speaking to an employee over the phone and didn't want to disturb me (greatly appreciate it) so he left and closed my front door and text me.

He requested a call back to go over the work. He explained that he didn't want to disturb my meeting considering that the air conditioner was working again and he left it on for me to verify. He also asked if I knew how to work the new thermostat that was pretty straight forward to operate. Lastly, he offered to go over everything once more or even return to show me, but it wasn't necessary.

I really appreciated his professionalism and kind demeanor.

Juleah R.

04/07/2022 12:00:00 SA

Juleah R. 4/5/22
Absolute Airflow I highly recommend. I had a new HAVC heating, air and new duct installed. 1st plus Daniel called within 15 minutes of ETA, 2 days to install and on time each day. The crew was very professional and answered all questions and concerns..clean up was great, which means a lot to me. 2nd plus Brian the manager was very helpful and kept in touch with any questions asked. You won't go wrong with this company. Ask for tech Daniel and Wilber.
Happy Customer

Paul R.

9/13/2019

Brian arrived on time, presented himself well and performed a thorough diagnosis of our non-functioning AC. He answered all my questions adequately and knowledgeably. He was relaxed and gave me all the time I needed. 9/11/19

KK S.

8/22/2019

Our AC gave up on us and left us frying to death. We called up Absolute Airflow late at night and James came through immediately after he heard we have two little kids to check it out within hours of the call. James was super knowledgeable and gave us various options and fixes to consider without any pushy sales pitch. We opted to replace the unit and the very next day they sent out Chris and Adam to install a new unit and furnace. Chris and Adam were clean, professional and kind. They set out pads all over, cleaned up everything and kept all of our things in order. They finished the job and went above and beyond to make sure we were happy and comfortable. All in all we didn't have any cold air for only less than 24 hours just because of these guys and that is truly impressive given the high season demand. I will never use any other AC or heating company and neither will my family and friends if I have anything to do with it. Thank you James, Chris and Adam.

Diana C.

11/13/2019

This review is long overdue but we are so happy we choose Absolute Airflow. Our home needed a brand new HVAC back in April and Jason was there to walk is through the process and educate us on the best option. We never felt pressured, and we were sold on Jasons kindness and willingness to help. Needless to say our HVAC has been running like a champ all through this summer and everyday we are so happy that we made this investment on our home. Thank you!

Ronald J.

11/10/2020 12:00:00 SA

This company's customer service was head and shoulders above my old HVAC company. I called this company at 6:45 am with a complicated heating issue and the phone was answered on the third ring. I was scheduled with a 9 am appointment and the technician was on time and professional. He took his time and systematically found and solved the issue. The President of the company ( Victor Rancour) came to my home to do a quality care audit on his employee. Mr. Rancour climbed up into my attic and assisted his employee with solving my issue. When was the last time you hired a company that had the President come out into the field and lead from the front? Absolute Airflow has won our business from here on out. Give them a call. You won't be over charged or disappointed. ( My Name is Ron Jones and I approve this message!!)

Jaime A.

12/25/2020

Our family is feeling nice and warm for Christmas Thanks to Absolute Airflow. I want to especially thank Cesar and his crew who took on the Install project and did a Textbook job on our VRV Daikin system. They even installed a platform in our attic making it look neat, safe, and serviceable for the future. Also, thanks to Ashton, the project manager, for following up on our project and making sure things were going well. Thank you Axel for coming on your day off and figuring out what was up with the thermostats. Now, the system works well. Our home is very warm and cozy. So happy with the role everyone played to get the job done well.

Christopher M.

11/20/2019

Absolute Airflow is a top notch business. Patrick took care of me by giving me an amazing price for the work I requested and by providing amazing customer service overall. His crew did an amazing job fixing another companies mistake. I could not have asked for a better interaction and result.

Ruby C.

8/18/2021

I do not even want to give one star. They do that deserve even a star.
This membership cancellation is a total nightmare. After almost a year, I am still dealing with it.
When they want your business, they are aggressive and very responsive. Treat you like VIP.
When you decided to get a new full set of system from someone else but not them, everything started going down.
I started my monthly membership back in 2019 when I lived at my previous location. June 2020 I moved, I asked them to switch my membership to the current address.
Nov 2020, we decided to get a new system abs ask Absolute to give us a quote.
First, the sales person who came over to give the quote promised you he will take care of the monthly membership cancellation process, but he never did.
The following week, I called to ask them to cancel the monthly membership, during the call, they confirm they canceled the membership.
March 2021, I still got charged, and I called, they said they will take care of it but I have to pay at least 6 month minimum. It means I signed up June 2020, I have to pay at least to December 2020. So I told them ok, just refund me 2021's money.
It was my fault that I trusted them that they have canceled and taken care of everything.
Now, today, August 18th 2021, I still got charged their monthly membership fee.
The customer service told me it's because I only canceled my previous address membership, not the current address's membership. Hello!! How come you didn't say anything when you confirm my service location was changed? Your sales person even came to my current address to give me a quote, not to the previous house location. I asked can I have my money back? The lady said I have to wait for her manager's decision and coincidentally, she is not in the office due to a family emergency.
Is it that hard to cancel a simple membership? Yes, it is with Absolute.
Is it hard to give your customer a good service? Yes, it is with Absolute.

To be honest, their technicians are nice but do you want to deal with all these crap with their customer service? Go somewhere else. Don't be like me that still trying to get the money back for the service that I didn't even request. Run away from this business Yelpers!

Nicholas Y.

12/13/2019

After initially calling for service on an ancient furnace that was no longer working, Daron informed me that the unit was not repairable and showed me exactly why. I ended up having Absolute Airflow install a new HVAC system for me, it was a large project that involved moving the system into the attic, running new electrical lines, adding new intakes, relocating the condenser etc. Ceasar and Daniel did a great job on the installation and my new HVAC system has been running great.

Sam A.

7/15/2019

Couldn't be happier with Absolute Airflow. My family has been traveling for almost a month for the summer vacation and when we arrived home late last night we came home to the air conditioning unit NOT working!!!!!! I called Absolute first things this morning (7 a.m.) and spoke with a very professional young lady (Jennesa) that was able to schedule me with a same day diagnostic appointment. The technician gave me a courtesy call ahead and informed me that he was running ahead of schedule. Fortunately he had the part needed to repair our unit and we are now back to having a cool home!!!!!! Absolute came to our rescue and in less then 6 hours (From the time that I called) had our problem resolved.
I strongly recommend this company to anyone reading this review as will as to my family and friends.
Thank you very much!

Shannon Y.

9/23/2020

I absolutely love this company. I have never had a company come out and do so much work for just a service. We have had people come through our home warranty and I was lucky if they even change the filter in the furnace. This company took the furnace apart and took the fan out and cleaned it they also took apart the air conditioning unit outside and cleaned it and went up in the attic and checked all of our ducting. Duncan was our service man that came out yesterday and he was awesome. I also love the fact that when they email you the receipt for the work that was done they attach photos to your receipt they actually take the time to show you pictures and explain what's going on I will never go with another company again other than Absolute Air Flow

Kristine W.

08/12/2022 12:00:00 SA

They are very responsive your quote. Follow up quickly. Have a good inspection rate. Very flexible when it comes to schduling. My AC suddenly started working again. I texted to cancel, they cancelled without asking any questions. I appreciate that kind of professionalism. Will def use them in the future.

David M.

6/18/2021

My AC went out at 1pm. I called and they got a technician out here at 2:30pm. John diagnosed and fixed the problem fast. His professionalism really stood out. We also signed up for the maintenance contract after John listed all of the items it covers.
Great experience!!!!
Thanks John!!!!

Kathleen N.

11/13/2022

We hired Absolute Airflow for a maintenance inspection of our furnace and air ducts. Spencer came out and was so professional, knowledgeable, and just an all around nice guy. He took care with our home, and extremely thorough with the maintenance and detailed with the inspection. Based on our experience, we highly recommend Absolute Airflow. He was very straightforward and willing to discuss options. Our furnace is working great!

Nicholus C.

8/27/2020

I highly recommend Absolute for your heating and air conditioning service. They have good price, quality work and certified technicians. Will certainly give business again in the future.

Shane T.

8/20/2020

I heard about the company through a radio add, and at the time I didn't need any service. I guess the name stuck in my head and when I needed help I gave them a call. Jasmine was so helpful on the phone and was able to set me up with a next day appointment. Landon and Wes were very knowledgeable and educated me on my HVAC unit. Now my house is sooo much colder, and I'm very happy with the help I received all around!

George C.

09/10/2019 12:00:00 SA

We called Absolute Airflow during the last heat wave. They couldn't arrive on the hottest day, but they were able to come after the weekend. Brian Penilla arrived on time. Brian was very neat in appearance and dressed well in his uniform...ie - Professional.

Brian greeted us and after we explained the problem he immediately got the AC started up and his diagnostic equipment hooked up to the AC system. Brian quickly learned that our AC unit was overcharged. Brian suggested that since the unit wasn't that old, that the company that had installed the system be called to remedy the problem and hopefully save a little money.

Brian was very professional in his demeanor and actions. His honesty was extremely unexpected, but much appreciated. If the original installers don't come through with the fix, then Absolute Airflow will pick up our business. Brian is an asset to his company.

Aaron P.

01/08/2019 12:00:00 SA

I was extremely satisfied with the job completed by Absolute Airflow. I recently had my air condition unit and furnace replaced. The team showed up on time and walked me through everything that they were going to do then got right to work. The workers were all well mannered and friendly. They completed the job without any issues. Once they were done they thoroughly walked me through everything they had completed and explained to me what everything was and how it works. They kept everything clean and the whole thing looks great. I am so excited with the end result. Finally my house is warm enough that I don't have to be completely bundled up all the time, and I can't wait to use the AC this summer.

Ann N.

11/21/2019

I never left any review for any of my home projects but because of all the hard work that Christian F, Tanner, Chris V, Mike and Justin did on the job this time, I feel like I owe these guys a good review and I'd better do it now before I forget. I just had my 15-year old HVAC totally replaced with new duct work on 11/20/19. The project started with Patrick provide me a lowest bid with financing option. The job took 4 days to complete. We're now in the process of waiting on the City's permit. It's still too early to confirm my absolute satisfaction but at least I'm pleased with AA's fast responding and handling any issues so far.

Nam L.

12/27/2022

John was able to come out same day to help with our HVAC system. Professional, clean, and knowledgeable.

Ramu R.

12/12/2019 12:00:00 SA

Absolute Airflow did a fantastic job for us replacing old air ducting which contained asbestos with a brand new R6 insulated duct. Eric came in right on time and gave us an estimate and worked smoothly and explained everything which gave us peace of mind. Daniel and Walter are two workers who did a skillful job installing new ducting. They used Superior Environmental services, a licensed abatement company who had professional workers. Luis from abatement company did a good job covering all the flooring and cleaned up well. In summary, I will recommend this company to my friends.

Terese F.

6/17/2021

I made a call to Absolute Airflow at 3:30 PM and John was at my house and fixed my AC by 6:00 PM the same day. He was very professional and showed me his findings - I like that as I am a visual person.
This is the second time I have used Absolute Airflow and very positive experience. I would recommend them all day long!!

Janene F.

9/19/2020

Thank you Scott Sorensen! Absolute Airflow was first class from my first request for an estimate to when the job was done! Victor the owner responded back within minutes of my email and gave the cost for coming out and said they would call to schedule a time once i gave my phone number. Scott arrived around 24 hours from my original email and was personable and professional from the minute he walked in the door. Shoe covers, mask, pleasant demeanor and communicative during the whole process! I would absolutely recommend Absolute Airflow! I never expected how great the service would be!

Ashley G.

12/30/2022

Gabriel came to service our heater and I was very pleased with his customer service and knowledge. He was easy to talk to, informative and willing to go above and beyond for the task at hand. Thank you again absolute airflow for being wonderful!

Chad D.

09/03/2021 12:00:00 SA

Horrible company that will not respond to an emergency. These people are a joke. Will find someone else

Kent J.

08/07/2020 12:00:00 SA

Both Zach and Kevin were professional, knowIedgeable and had a great attitude. I had originally called the company for flush service on my old water heater. Zach was able to diagnose that there was tank rot and heavy sentiment clogging the flush valve. They were then able to schedule and install a new water heater in no time the next morning. After installing, I was thoroughly impressed with their diligence and checking for leaks. He also mentioned that if I encountered any problems to be sure to give him a call and he would personally come back out to resolve any issues. Now that is customer service with a peace of mind.

Greg S.

07/04/2019 12:00:00 SA

I set an appointment, online, for today between I-3pm. At 2:15 I called in for an update. There was a problem. No one entered my appointment into the system. I ended up speaking with Justin. He was very apologetic and then very accommodating. He wanted to reschedule for tomorrow, but when I explained my situation he asked if he could schedule one for today from 5-7. I said yes. Stevie was the tech who was dispatched to my house. He made it before 7. He was clean, professional and personable. He had me explain what was going on then he got to work. He cleared the lines for our two units, inspected and evaluated both systems. Stevie shared photos of both units and provided recommendations. Stevie replaced filters, cleaned up, then sent me an email invoice. I paid with a Yelp coupon, from their site, 100.00 for 150.00. Would I recommend them? Absolutely without reservation. Most of the time I am disappointed in services like these, however, I was pleasantly surprised. Stevie exceeded my expectations.

Billy A.

8/19/2020

I contacted Absolute Airflow to check my mother's AC, as it was not getting cold. The tech (Scott) arrived earlier than his scheduled time, and was very knowledgeable, professional, and most of very personable with my mother in letting her know that the issue was.

Superb customer service Scott and thank you Absolute Airflow! I highly recommend Absolute Airflow.

Jason T.

1/21/2020

This company did a great job for us. They sent John out to check our heater/thermostat and he was able to diagnose and fix our problem quickly. John did a great job switching out our thermostat and it looks great. I highly recommend this company/John to help you out. Very punctual and friendly which also goes along way with their service.

Chris J.

1/14/2019

We just replaced our entire HVAC including duct work. I was very concerned about cost, quality, length of time etc. they knocked my socks off. Day 1, Friday, John came out and evaluated. Was very transparent on pricing explaining very clearly all the options. Day 2 Monday, Done. 1 day, in the rain. Great bunch of guys and the clean up afterwards is to commended. I know you will want to get quotes from a couple of companies but definitely call them. You won't be disappointed.

Mai P.

5/16/2021

Hired to clean out HVAC and ultimately could not due to instability of the old system. But the tech (Tanner) was very honest and explained things well.
Van who replaced my registers was also great and made suggestions and was proactive.

Geri E.

2/26/2021

If we could give more stars we would. Every aspect of our experience was above par. From the prompt response to our asking for an appointment, their thorough review of our needs for a new air conditioner and heater and then taking the time to really explain and show us the issues and walk us through the next steps. Leslie Urak was such a big help with the finance side and continued to follow up with us as we proceeded with the purchase and then the install. Their team was so professional from start to finish and the installation went off so well. Best experience on a home improvement we have had, ever. Also Adrian was a big reason we went with Absolute. He took so much care and had such attention to detail and put us at ease with our decision to go with their team. I can tell you that if you are in need of the services they offer, the Absolute team is the right decision. We look forward to the first cool summer in years with our new system. Thanks Absolute!

Christina P.

08/04/2022 12:00:00 SA

I didn't hire Tom or Spenser when I met them bc they were going across the street to help out someone else. That said I can't wait to hire them! And we do need a whole new heating & air conditioner so it shouldn't be long. What caught me you may be wondering? The two minutes they spent playing with my 10 week old psycho but lovable Bernese mountain dog. Ruby loves people but doesn't get to meet many bc she still needs one last round of inoculations. Spenser & Tom we're so amazing in just the few short minutes they spent with her. As a grateful dog owner/lover I'll be going with Absolute Airflow. Thanks guys

Little J.

10/19/2022

I have used Absolute twice and both times they have been AMAZING! The first time Brett was the technician and this time it was Donovan. Both were very professional. They addressed both systems, cleaned and did the maintenance for the up coming season. Donovan spent 3 + hours tearing down my furnace, cleaning and replacing parts that needed updating.

I could not be happier with this company. They were above and beyond my expectations.

In addition to the techs, the customer service rep Ashley kept me up to date with my appointments and when the technician would arrive. She also went beyond her duty by replying to a late night question. More companies should have someone like her.

Eric B.

08/04/2020 12:00:00 SA

This company is very focused on salesmanship and over charging
My first and last time I ever ask them to come to my house to service my AC

Jeniqua L.

5/15/2019

I called a few other companies before I called Absolute Airflow. When I called other companies, I was put on hold or transfered to other representatives before I could get a quote. With Absolute Airflow, the first person who picked up the phone was able to quote me for an inspection and schedule an inspection the same week.

The sales rep, John, was very informative. Since I have a small condo, he quoted me for a new system that was the right fit for the size of my condo. He didn't try to up-sale me on some fancy HVAC that I didn't need.

The installation only took a day and the results look great.

Stephanie O.

11/06/2020 12:00:00 SA

This long overdue, yet I had to spread the good word! This team is prompt to appointments, their pricing is reasonable, and their staff is friendly. They did a re-ducting in my home once asbestos was found and removed in the attic. They did a great job, enlarging the registers and cleaning up after they were done, and I would always recommend their services...I'm keeping them in my book for any future needs and referrals!

Lars E.

09/06/2019 12:00:00 SA

John from Absolute Airflow came out to my house on Wednesday morning. Our AC had been struggling to keep up, not even able to keep our home below 80 degrees. John took his time to diagnose the AC unit, where our return air is coming in (only under the house it turns out), the furnace, and the ducting in the attic. As both units were from 2001, he recommended replacing them both and moving the furnace to the attic (currently in a closet), fixing some issues with the ducting, and moving the return inside the house. He explained it all very clearly and in a friendly manner, and I understood but due to financial constraints wanted to wait until next year.

So, John happily repaired the AC unit, showing and explaining what was wrong. The air coming out of the registers was about 75 before his fixes, and below 55 after. We are very happy with having a cool house despite the hot weather, and are planning to use Absolute Airflow next year to do their recommended system replacements.

Megan M.

8/29/2018

I highly recommend this company! Ian came out this morning after almost a week of my A/C not working properly, and showed me how important it is to have your furnace and A/C tuned up. I'd show pictures, but I'm pretty embarrassed how dirty my stuff was. Thanks Victor for the quick response, and thank you Ian for fixing my stuff right before another heatwave this weekend!

sitha s.

7/27/2019

I absolutely recommend Absolute Airflow! Victor, the owner, came by this morning and took a look at my AC unit. He was on-time, friendly, professional, and found the issue right away. I am grateful for his HONESTY, unlike the other technician that came here (who wanted to charge me $3k that Victor fixed under $200!). Will definitely HIGHLY recommend Victor and his associates to my friends and family.

Barbara F.

8/20/2021

Great follow up will use in the future. Thank you for your time! Much success, Barbara

JoAnn I.

7/18/2019

Have to give 5 stars. Started out with what we thought would be a repair. Ryan came out and explained our options to us for the repair. In the end, given the age of our unit, we opted to replace the system. Ryan, who is not a sales guy, did an excellent job at working to explain the different types of units they offered and then worked with us to ensure our old unit was replaced in 48 hours. Michael and Danny handled the install and stayed until they were sure everything was set up perfectly. Ryan came back out the next day to do some final work on an extra thermostat and checked everything.

From the first call to schedule all the way through these guys were just great. Old school service, friendly folks, and it really is a family run organization.

It's hard to find service like we received from this team.

Katie H.

9/21/2019

John was incredibly helpful! He came at 6:30p on a Saturday and solved our problem within 20 minutes. He scheduled a follow up appointment with us, and made everything painless! As a new homeowner another hiccup was the last thing we needed and John had us calmed down immediately. We feel like we're in good hands!

C P.

11/17/2020

Just as their radio spots promised! Showed up on time, very professional and did not gauge us! Thank you so much! It's nice to have an alternative to the other plumbing company on the radio!!

Krystal M.

7/20/2020

I wouldn't bother wasting your time with this company. We had an emergency flooding and received a message from them that they'd be here first thing in the morning. 10 minutes after they were supposed to arrive, their office calls and says that they received an emergency call at 3am and as such, no one can come to us at all.

Don't bother wasting your time!

Ralph E.

8/13/2019

Absolute AirFlow is such an amazing company and I am glad I found them! We live in Irvine and had our AC unit suddenly stop working a week or so ago and I called 5 other places and they either had nothing available for another week and a half or didn't service my unit because I was not the owner of the house ( even though I was going to pay for the repair and had owners permission). Absolute air was able to schedule me for the next day! Day of the repair the technician called before arriving and was early and asked if that wAs ok, which I was perfectly fine with. John was very polite and professional and as I described what had happened he assured me that he would be able to fix it right away after confirming something at the unit. Within minutes.. MINUTES he was able to diagnose and give me the great news that he would be able to fix it that same moment. The repair took about 5 minutes or less as it was a voltage regulator or something of that nature. Their pricing was reasonable and affordable compared to others I'd seen for similar repair. Above all their customer service is what stood out the most to me. They called the day of to confirm my appointment, technician called before arriving and they even did a follow up call. 10 stars!!

Kimberly W.

6/19/2019

I just had my air conditioning unit serviced, and I could not be more pleased. The promptness, professionalism, and quality of work was outstanding. A rug was placed at my front door to prevent additional dirt and the service technician wore booties inside the house. The price was so reasonable--I was expecting three times the amount. Ryan was so polite and personable also. I cannot recommend the company highly enough. I will use them again.

Bruce K.

11/04/2019 12:00:00 SA

This is a quality company that you can trust. WE called after getting a flyer in the mail and from the moment Betsy answered the phone, I knew we had the right place. Cheerful and helpful, she followed thru on a request of mine, and I got called back the next day on time. Jason and David during our first meeting and Chris and Jordan for the install, all did a super job. They were upfront on costs and had a lot of guarantees that the job would be done right and that we would be satisfied. We are. If you need help with any heating or AC issues, I would recommend calling them.

V M.

2/13/2019

The service we received from Victor at Absolute Airflow was outstanding! A few weeks ago our 22 year old heater went out on a freezing cold rainy night. I called Absolute Airflow due to the great recommendations I saw for Victor on our neighborhood Next Door website. I asked Victor if we could make an appointment to check our heater and he said he would be at our house in ONE HOUR. I expected him to come the next day but to come out on the same night that I called, and in the pouring rain is just amazing customer service!

Victor and his helper were so professional, polite, clean(they wore booties in our house) and amazingly efficient. They worked together cleaning out our heater for over 2 hours and only charged us $49.99 total for a heater tune up and cleaning! To have heat again in the freezing cold rainy weather was wonderful! Victor explained to us that we would eventually need to replace our heater as it is old and rusting since water had leaked in through the ducts. Victor followed up with text messages to make sure our heater was still working.

A few weeks later our heater again went out and the best part of this review is that Victor came out on Super Bowl Sunday and fixed it again for FREE!! NO CHARGE AT ALL! Now that is just the most amazing customer service we have ever received from any home repair person!

Most important to us was how HONEST Victor is as he could have easily told us that we needed a new heater right away. Instead he worked with us and came out two times to fix our heater. We are planning on getting a whole new HVAC system installed in the future and we will certainly call Victor for that job as we were so impressed with his outstanding customer service and his honesty! We would HIGHLY recommend him for your heater repairs and any HVAC work you need completed by a licensed HVAC contractor.

Victor shared with us that he grew up in Orange County, went to the local high school (Marina) and started this company on his own. We were so impressed that a young man could have the drive and initiative to run and OWN such a great company. Again, he did an OUTSTANDING job on repairing our heater!

Carlos O.

11/08/2020 12:00:00 SA

I called Sunday cause it's says they're open 24-7 so I gave them a call early in the morning. Two rings in and I explained my situation of a lose hose to my heating system that just needed to be reattached, nothing more. They took down my information and was told to wait shortly for a field representative for a call back, absolutely nothing happened the whole day until I wrote a review. Interesting thing is, the service was seen as a misunderstanding as you can see they responded with after hours' at 9:30am..? So be it. They saw my first review and had to fix a wrong to make it right.? They sent a representative the next morning free of charge apparently to check my system. In less then 10 mins, I was told he can't touch it cause it's a dinosaur system so I'll most likely need a new one.? I called saying lose hose nothing is broken, so I showed him the lose hose. He said oh, that's a ducted hose we don't touch but we will if you spend 8-10k on a new system..? He was a 300lbs employee who couldn't reattached a simple hose cause the opening was 12-15 inches and he didn't fit, so the whole company was unavailable to help reattached a hose. He didn't see the lose hose, but knew spending 10k would fix EVERYTHING LOL.. You've been warned..! And to this company, please leave me alone, Yelp is to write true experiences of customers.The truth helps people, maybe you should try it..! Straight crooks..!!!!! YOU'VE BEEN WARNED..!!!! 5 stars my a--..!!!

Christina P.

01/09/2019 12:00:00 SA

EXCEEDED EXPECTATIONS!! I couldnt be happier!!!! My new central air and heating system is a masterpiece. Installed from scratch. It runs amazing, is very quiet, and looks great! Good deal!! I did a lot of research and knew what i wanted. I have an old 1920's LB house - plaster walls, no insulation, ridiculously small spaces, knob and tube, custom textures and everything abnormal!! But Victor didnt give up and found a system to fit what i wanted. Absolute Air Flow was the only contractor willing to deal with my attic while all the others recommended alternatives or took my only closet away. Absolute Air Flow truly stood out above everyone!! They are super knowledgable and their years of experience made me very confident. Their expertise and extra effort made them the only company to find the right solution for a difficult home. They took the most care to review and explain everything. The work and follow through was excellent. They showed skillful expertise with every aspect and detail including safety. Beyond all the technical stuff that was done, my custom textures were matched, painting was done, finishes perfected, clean up done, ducting adjusted to my preferences. It truly was the best job that could have been done. They dont stop until its all just right. Mike and the crew were incredibly nice, respectful and worked ridiculously hard to get it done. You will be so happy and relieved if you use Absolute Airflow. I am so grateful!!!

Tayemi U.

1/18/2021

Very timely response. Especially happy with Tyler who was very polite, efficient and professional in getting the job done. I will definitely use them again for my plumbing needs.

Joey Z.

2/28/2023

Scheduled a furnace tune-up based on an ad I heard on the radio. Two guys showed up, turns out a Supervisor was training an employee, all good. The visit was great, they seemed knowledgeable and it was obvious I needed a new system. They presented the options, ran my credit for financing and we scheduled the service for a few days later on Saturday.

I was told it would be an easy install and would only take one day, which was great because it was very cold and rainy, so the minimum amount of days without heat in the house the better. As soon as the technician arrived on Saturday morning he is now saying they can't get it all completed in one day and listed his reasons, both of which were known to have to happen in the install and shouldn't delay anything. The technician also said they would be leaving at 2pm, not putting in a full day of work. As he's leaving he changed his excuse, he now is saying the reason to have to come back on Monday (2 days later) is because the vendor wouldn't deliver the filter because of road flooding. A company that does this much work doesn't have a filter and needs it to be delivered? Seemed bogus to me.

I reached out to my service manager via text early that morning when I was told by the technician they couldn't finish the install and I didn't receive a text back. I sent two more text messages asking for a response as to what is going on, still no reply. Thankfully I took things into my own hands, called the company and had them send another install team on Sunday to finish the install. They had a filter on the truck, so I don't know why I was being told otherwise by the other install team. Just felt like they wanted to finish early on a Saturday.

For a company that prides themselves on customer service, I feel like once the deal is made and the contract is signed, all that goes out of the window. To still not get any reply from the service manager after multiple text messages is unacceptable to me. I gave him the benefit of the doubt of it being the weekend, but it's now two business days later and nothing.

Would love to hear from someone higher up, what's the complete story that happened with my install this weekend and why haven't I heard from anyone.

2 stars that could have been 4 or 5.

Rodney P.

10/20/2022

I called this Company to come to my house to fix my A/C 5 ton unit. They sent a Technician out and he told me it's the wrong size A/Unit for my house, he didn't fix my A/C Unit. He said it would cost me a lot of money to repair and in future repairs because it's set up to fail. He didn't fix it, and told me I should get a different A/C Unit, when mine is a Traine and 4 years old only! I called a different Company, they found the problem in no time, and replaced 2 parts, and showed me the parts before charging it out and why? My A/C Unit was up and working Great in No Time At All. Don't Trust Absolute Airflow Company unless you want a Company That You Can't Trust!

Janine M.

9/20/2020

Bring our first house, my husband and I don't know much about HVAC systems. We first called Absolute Airflow in 2019 to fix our AC when it stopped working. They were able to come out and service it right away and were great in teaching us about how we could keep it up and do simple cleanings.

We called again in 2020 to get it serviced and they did a full inspection with the service and showed us that the AC wasn't properly installed. Our attic had little to no insulation, and the ducting was subpar and laying on the attic. We knew the previous owner of the home had a son who was a contractor so they did a lot of the work themselves, so we decided to get it redone. Not to mention we've always had the issue of my husbands office being 10 degrees hotter than any other room in the house with the AC on.

They were are to come in same week and redo everything within a day; ducting, total insulation, vents, all of it. We now turned up the thermostat 4-5 degrees from where we had it because the AC works so well! I wish we had done this sooner. Workers we polite, professional, and came totally COVID safe. We totally recommend them and will call them for any of our future HVAC or plumbing needs!

Ruby C.

10/25/2019

Brian arrived on time and was great on everything. He wore shoes covers before entering the house.
He did the exams and fix the AC within 15 mins! We're back to nice and cool again! Thanks to Brian! He even kneed down to say hi to my 2yo son. I would highly recommend him! 5 stars no doubt!

Dave R.

09/11/2023 12:00:00 SA

Needed analysis and repair of HVAC system in my residence. Appointment was made and service technician, Kyle Roth, arrived 45 minutes earlier. Upon his arrival he introduced himself and immediately discussed the issues with my system and began his testing and diagnosis of the problem. Within 10 minutes he had identified that the Secondary Motor Control capacitor had failed. Fortunately, Kyle had a replacement for it in his service vehicle. He then provided me with the estimate to do the work. By today's standards the price was acceptable and the Installation and testing were successful. I firmly believe that Kyle's performance was due to his expert knowledge of my system. Additionally, Kyle displayed a very pleasing personality, excellent physical appearance and proper communications with me. Frankly, I believe that he is proud of working for Absolute Airflow and spoke highly of their staff and management. I consider Kyle an excellent candidate for upward mobility, should that become available and would recommend him without reservation. Thank you for your expect service. 5 stars is Absolutely justified in this rating.

Trang V.

09/10/2019 12:00:00 SA

Our older AC system went out on a very hot Labor Day weekend. Absolute airflow was able to come out that day. The tech was super nice and was looking through trying to diagnose the problem, after we told him we heard noises from the fan or motor. He looked at the old furnace, but then eventually came out and said it was the capacitor and replaced it and we were charged. Our AC went out less than 24 hours after so we requested for them to come back and see what it was and he identified motor and other issues which would have been expensive. We talked to Patrick at Absolute airflow after the instance and they were able to resolve everything with wonderful customer service. They truly want to provide good service and we'll go to them for future AC issues!

Denise F.

03/01/2022 12:00:00 SA

I had this company come in to check on a problem with my heater. They are very knowledgeable, but I highly recommend you get a 2nd and 3rd opinion on what they offer. I was able to get the heater fixed and didn't have to spend 22K.
I had quotes from 3 providers.

Rose N.

04/03/2023 12:00:00 SA

I had my air conditioner serviced with Absolute Airflow and Edgar was amazing. Very professional and the knowledge and experience he had was impressive. Everything went smoothly and I was definately satisfied with his service. I recommend Absolute Airflow for your heating and air conditioning.

Vivi Y.

8/27/2020

Excellent company, very responsive guys, and good service. I would highly recommend this company to anybody!

Dave M.

7/26/2022

I had an issue with my nest thermostat and Sal was dispatched pretty quickly. Came in and diagnosed the problem swiftly and the issue was fixed within minutes. He also recommended a few things as preventative measures. Sal, you're the best brother! Thank you for fixing the problem and turning the AC on!

Robert I.

7/19/2019

Great experience. Very clean and professional installation. The technicians were professional and explained every detail to use and program our new system. I absolutely recommend Absolute Airflow.

Kim K.

8/31/2019

We had our HVAC system installed less than a year ago by another company. In that time, it had gone out 3 times and usually during the hottest days. After having the same company come out to fix it, it would work for 2 days and then go out again. We finally decided to give up on the other company and call Absolute Airflow because of all the amazing reviews. We are so glad we did. Victor is a rare gem in today's world of inept and apathetic service people. He takes real pride in his work and character and was able to finally fix the issue with our unit and at an extremely fair price. Thank you Victor. We won't be calling anyone else when it comes to our unit. But given the amazing job you did, I doubt we'll have to call anytime soon. You guys are amazing! 5-stars +

sandy a.

06/10/2020 12:00:00 SA

Very impressed with the quickness from requesting a quote for air conditioning service to job complete. I have a Carrier system that I paid quite a bit for and had not had it serviced for years. Was starting to have some shutdown problems last year, so I wanted to catch this early before the summer heat. My Technician Roberto Bautista was amazing! Very throuough and explained the process every step of the way. He even took photos and came and showed them to me so I could see the work he was doing. Roberto is very professional and has excellent customer service. He is a great addition to this company! I even signed up the Annual Rewards membership for my Air Conditioning, Heating and Water Heater. Can't live without any of those ever again! I am just loving my air conditioning just like it was brand new again!! Thank you to Roberto!!

Scott R.

5/15/2020

I recently moved into a home in Corona and wouldn't you know it the air conditioner was shot. This was not a huge surprise. It was original equipment that had been installed when the house was built in 1989. It was rusty, loud and very inefficient. After running it for one week I checked my Edison account and I was on track for a $500 power bill. That wasn't going to work with summer coming.

I went to trusty Yelp and asked for quotes. Absolute Airflow answered my request and dispatched Matt to asses the situation. Matt arrived exactly on time and quickly went to work. He checked the condenser, the furnace and ducts. As suspected the whole system had to be replaced including ducts.

Matt had his supervisor John stop by the next day to confirm and provide pricing. John also arrived the exactly on time and went back up in the attic and out at the condenser and confirmed what Matt had told me was correct and a new system was needed.

After about an hour long discussion with John reviewing all of the options we arrived at a system and price that worked for me. This was Monday afternoon. Wednesday morning the installers pulled into my driveway with all the new equipment that would be installed. Of course they were right on time as well. We walked the job together and they went to work. It took 3 days to complete because of how bad the ducting was and the extensive amount of work that was needed to replace it.

Friday afternoon when they turned it on and an abundance of cool air flowed into the house. The air pressure was such that you could feel it push the against doors when you tried to open them.

You hate to spend the kind of money it costs to replace an air conditioning system. It's not in any way a casual expense. After watching how hard these guys worked and seeing the quality of the finished product made me feel that it was money well spent and that I had hired the right vendor.

Absolute Airflow was a great company to work with. They were always on time, respectful of my property and always came prepared with the requisite PPE.

I can't recommend them enough.

Mathijs A.

8/27/2020

We needed help with our plumbing and were weary of hiring an actual service knowing that there are some people who may seek to take advantage of people, like us, who are uninformed about these things.
The people at Absolute airflow were very clear with what their prices were and what our payments would cover. They explained things so clearly that we felt confident making the right decision. Even when it turned out that more work was needed, they generously included our payment from the previous service so we wouldn't have to cover the cost of two services.
They were also helpful and considerate after I told them I had paid using the incorrect credit card, and they had to run the numbers again. Haha

Melina H.

08/09/2021 12:00:00 SA

Daniel and Pablo were the guys that installed our HVAC unit. They very professional, honest and thorough with their work. They take pride in what they do. I rarely write a review but these guys deserve an excellent review. I am recommending these two guys. I will give them 10-star if i could.

Imelda R.

1/18/2023

Our heat system blew a fuse so we called Absolute Airflow. The tech Spencer was very professional, knowledgeable and answered all of my questions. Thank you for hiring such professional staff that represent your agency well.

gary r.

9/29/2019

WITHOUT A DOUBT, ONE OF THE BEST COMPANIES I'VE WORKED WITH. From the start, JOHN who came to give me an estimate, and followed up with me in the timeline he had said, laid out in DETAIL the work that would be done, to JASMINE, with the office staff who promptly responded to my questions and concerns, to the installers DANIEL and CESAR who not only did excellent work, but were attentive to detail, going beyond what had already been outlined for me in the initial estimate. ALL THIS SERVICE AND ATTENTION TO DETAIL, at no extra cost. I had compared other companies...money equaling out, this company was far superior to all the others in quality and customer care. Without hesitation..I give them my highest reviews. AND TRULY RECOMMEND THEM TO ALL.

THANKS YOU GUYS!!!!

Amy Z.

9/15/2019

Rarely do you come across companies that are truly amazing and these folks are just that. I had an issue with my air conditioning during this heat wave and from the phone call to the service, I received top notch service with kindness, honesty and professionalism. I'm floored and happy to report, my house is now cool as a cucumber. I'll never go anywhere else. Needless to say, I would highly recommended these guys without a doubt. Thank you so very much Victor!

Jim S.

8/27/2019

We hired these guys because the drain was clogged on our AC unit. Brian came today on time and was extremely easy to work with and clear about his explanations. I was happy with the cost of the repair as well. I'm very thankful I hired this business and will use them again.

George K.

2/18/2019

I called to get an estimate for a full system replacement and insulation. After having 5 other companies out here first I felt that I had heard it all and was now just looking for the best price.
However when Jon and Daniel showed up they were far more thorough than the other companies and here's the kicker.... they were honest!

Again I had called to get an estimate for a full system replacement that. Knowing that they could have easily sold me one, but after they tested and inspected everything the conclusion was that my ducting was just bad and poorly installed. They assured me that new ducting designed and installed properly and insulation would solve my problems.

They showed me the damaged ducts via pictures and even called me to the location where u could feel where air was leaking into my attic. I had been heating/cooling my attic for 2 years (when I bought the house). No wonder the system never turned off, the house never cooled or heated and I had no air flow at the furthest end of my house.

So I signed a contract, they showed up on time only 2 days after the inspection and performed the work. They were clean, polite and quite funny at times.

The job is done and my heater is working perfectly. It runs for maybe 5 minutes and then turns off.... which is unheard of for me. The insulation seems to be holding the temp in the house very well. AC is blowing cold and hard and I'm excited to see how it performs this summer.

I highly recommend Absolute Airflow and will be using them again for any of my HVAC needs. I even signed up for a very affordable service contract.

THANKS GUYS!!

Dawn B.

12/13/2021

Hired them to clean ac and furnace. Annual maintenance - all they did was take pictures of future problems to try to get more work
Not what they advertised and not what I wanted
Total waste of time

Silvia G.

2/25/2022

The team we had to install an entirely new ac and heating system was exceptional! Daniel, Junior & Jacob were very knowledgeable, professional and personable. They left our home spotless every day during the process. These individuals should be commended for their professionalism and hard work.

Le V.

11/16/2020

I moved to Southern California from Virginia and purchased a house in East Costa Mesa 3 years ago and was looking for a heating/air conditioning company to service the HVAC system at my home and was highly recommended Absolute Airflow Inc. They were referred to us by our neighbors. We originally called for a routine maintenance. but they did so much more. We called Monday afternoon and a technician was at our house the next morning. I had a few questions re: other heating issues and technicians took the time to explain and write down what I needed and recommendations for a product. They were very patient and knowledgeable! Super friendly and respectful. I signed a long term yearly maintenance contract and will definitely recommend Absolute Airflow Inc. to friends in the future.

Sally M.

5/22/2021

Donovan came out to service our AC unit. He was professional, friendly, and supper clean. His work was nice and clean, and what was nice was he explained everything he was doing.

He will be the tech we request on any future maintenance calls .

Carlyn R.

5/25/2021

Technician Jaime and his assistant were very professional, polite, and knowledgeable. Diagnosed problem quickly and communicated well with manufacturer to fulfill our need. Company communicates well with their customers. Their schedule timing is accurate. We would use Absolute Airflow again.

Michael B.

5/30/2019

Very pleased with all aspects of our experience. This was the 1st time I've used the 'request a quote' feature on Yelp and it was great! Victor responded within minutes with a quote and answered all of my questions. The service techs (Miguel & Adam) arrived on time with clean uniforms and smiles. They had the water heater replaced quickly and communicated with me during the entire project. Of the three quotes I rec'd, Absolute's was the lowest and I chose them because of their 1) Outstanding rating on Yelp, 2) the prompt responses from Victor, and 3) economical quote. I'd highly recommend Absolute Airflow if you need to replace your water heater.

Edwin K.

8/21/2020

I am very hesitant to give review to them, because I am satisfied by the work they completed, but I spent a lot more than I expected.

I was in need to do tune up on my hvac system, and yes, it was laziness in my part as since we moved to our home, we have never done any maintenance for our hvac system. And our Hvac system are old, but *knock on wood* I have never had any problems with our hvac since we moved in 10 years ago.

I always contacted at least 3 contractors to compare quotes whenever I have a need to have things done at home. Comparing with the other 2 big companies, Absolute airflow quoted me the most cost effective and looking their rating at yelp, I decided to have them to do my AC tune up.

So the technician came in, did through inspection on my AC unit, as well as went to the attic to inspect our air duct. After the inspection, he recommended a few things for our hvac system (fan motor control, secondary motor control, compressor saver kit) the membership and replacing air duct since it has asbestos and in some area, it is already exposed.
So those recommendation cost us about 15 times more than what I was planning to spend on AC tune up ($60 vs $900) The air duct replacement is extra and he need to put together the quote, but would not do it, unless we would go with them for the project.

Thinking that we have not done anything to our hvac system for the last 10 years, we decided to go ahead do the component replacement and subscribe to their membership, especially since he said that this cost ($900) will be credited if we decided to replace our hvac system with them in the future. In addition we decided to subscribe to their membership, since it is pretty good deal with discount and free tune up etc as well as the cost also be credited to the cost of replacement of hvac system, if we go with them.

But then for the air duct replacement, he said that he needed to grab lunch pretty quick and then would sit down with us to explain the quote and the cost. He said it would range about $3k to 5k, but he could take no interest monthly payment for about $50 per month for 5 years (quick math, it is $3k).
While he was taking lunch, I did some research and call a couple of other contractors. They said it is about $2k to $3k, but need somebody to come to our house to inspect.

So then, I called the technician and told him what other companies quoted. He said that it is impossible to do it that cheap (even after he said it is about 50 bucks per month for 5 year? ) I told him, I am going to have the other 2 companies to provide me quotes and I will let him what they came up with and like for absolute airflow to provide me quote as well. (which is pretty fair, i think?)

After receiving quotes from 2 other companies (which around $3000), I texted absolute airflow's technician and told him the cost and asked him to provide me quote. He said he needed to re-visit and do some inspection and like to provide their quote in person (which is fair). But he also mentioned that those quotes from other companies are way too low and would not include some things that absolute airflow would include (such as permit, replacing the openings, doing some kind of test and others - which not sure I need, since our house is old and not planning to stay here for long term).

Long story short, I decided to go with the other company to do the air duct replacement as based on the response, absolute airflow wont be able provide competitive pricing for the work i need.
Honestly. I feels like the technician was pretty upset when i told him i decided to go with other, but i am hoping he/ they treat me as well as they treat other people when we call them to do service as part of their membership benefit (heater tune-up is coming up soon).

Chris F.

12/11/2022 12:00:00 SA

I hate writing bad reviews but I think I need to add to the list of warnings about this company. I heard about this company from a mailer they sent me to get a furnace tune-up last winter. I called them and they came out. They looked at everything and their conclusion was I NEEDED A NEW FURNACE. Since I paid for the maintenance plan they came out in the summer to check my A/C, their conclusion was I NEED A NEW A/C SYSTEM. I said no to both.

Fast forward to a week ago and my furnace was not blowing heat. It would turn on and then turn off and then cycle a couple times and then the blower would come on for about an hour and then turn off. I called them out and sure enough their 1st/best recommendation was I NEED A NEW FURANCE. Their other options would cost me between $2,000 to $3000. I told them I need to think about it and the technician got rude and condescending. I knew something wasn't right.

The next day I called the guy who installed the unit, he's busy but took my call. I explained the symptoms and he said to CLEAN THE HEAT SENSOR. So I climbed up in the attic, unscrewed one screw, cleaned the sensor, re-installed it AND IT FIXED THE PROBLEM. It took me five minutes. If I would have listened to them I could have spent about $3,000 and it would not have fixed the problem.

It seems to me this company is only out to make a buck. They are not interested in helping you. If you like them great, but I would recommend a second opinion.

Flora W.

07/03/2019 12:00:00 SA

I was looking for a company to fix my air conditioner. After the positive reviews, I decided to contact Absolute Airflow. Justin was friendly and scheduled a technician within 2 days. Ryan was professional, friendly, and explain every step in what he was doing. The AC issue resolved on its own, so I had Ryan service my AC. The price is reasonable. I will definitely be contact Absolute Airflow for all maintenance of my AC and heating systems.

Martin C.

7/27/2020

Great service from Tanner with Absolute Airflow
Tanner has a great work ethic, very punctual and knowledgeable in his craft while doing a maintenace check/install concerning my Cooling Unit. I recommend this Company and will work with them again in the near future.

Farhana H.

06/03/2021 12:00:00 SA

Very unprofessional. We scheduled a tune up. They didn't want to do it because we have home warranty. They didn't want to do basic tune up which they advertise for as there was nothing wrong with my ac.

Krystle C.

9/28/2020

We had Absolute Airflow put in a whole new Air and Heater System in. David and Christian were both amazing! They both went over and beyond and exceeded my expectations. They prices were more than fair and competitive. They will work with you. I highly recommend this company for all of your heating and air conditioning needs. They were quick to respond and came out the same day. Everyone was very professional and accommodating. They finished the work over a few days and couldn't be happier! I will definitely recommend your company to all my friends and family!
Thank you!

Cyndi C.

6/18/2019

My AC unit wasn't blowing cold air. One company came out and said it can't be fixed. So I called Absolute Airflow. They came out and fixed my AC. Within 2 hours I was relieved to feel cold air again.
They actually care about their customers and take the time to explain things. They are knowledgeable, on time, and an all around good company in my opinion.
These guys are the best.

Amy-Beth M.

11/25/2019

Where do I start with Absolute Airflow?! THEY WERE INCREDIBLE!! We actually used them to create a built in ladder (to our attic) and add flooring to the attic for storage. Chris and Tanner and Jordan were amazing. They did a fantastic job with everything, they showed up on time, they were friendly and cleaned up really well when done.

Chris and Tanner also helped fix a door in our garage that was jamming (which wasn't part of our project) just because they're handy and wanted to be helpful! Thank you!!

We also had Ian come out to inspect our furnace and he was great too! He didn't try to upsell us on anything and informed us about our system and ways to keep it maintained in years to come.

Victor the owner was also super friendly and quick to respond to questions I had and make sure we were happy with the whole project. He was so kind and I appreciate his genuinely helpful personality and being so reliable!! He's also practically a SAINT and a radio star because his ad runs on the radio (go country 105) AND he has given away multiple air systems to families in need. I love that!!

The bottom line is the only thing cold about this company is their air conditioning!!! Their customer service, their team, the work they do, their communication and genuine desire to make their customer happy is hot hot hot just like the heat from the furnaces they install! :) STOP LOOKING ANY FURTHER AND USE THEM!!

Jeff B.

06/04/2021 12:00:00 SA

I recently had a new HVAC system installed and everyone at Absolute Airflow has been great! They're transparent, friendly, helpful, professional and quick to respond to any questions I had during the entire process. Their customer service has been specifically exceptional: I wanted to better understand my new system and make adjustments since the installation, and they've been available day and night and on short notice to send out knowledgable technicians to help. I cannot stress enough how fantastic Jasmine Thompson is; no question was too silly, issue too big, or concern too small for her to quickly swoop in to answer or fix.

Stan H.

11/18/2021

Total rip off.

I was charged double what other HVAC companies offered for a central HVAC replacement.

Do not trust their team especially John.
From looking at other reviews it seems like others have been ripped off from their schemes.
I recommend looking elsewhere for better prices.

Cody L.

07/05/2022 12:00:00 SA

Quick response and very courteous tech. Knowledgeable and considerate of our home. Will continue to utilize their services

Allyson E.

01/03/2023 12:00:00 SA

EDITED- after this company came out for a free heater check and told me my entire water heater and ducts needed to be replaced and my water heater was out of warranty I got a second opinion and found out that not only is my heater still under warranty, but nothing needs replacement. Beware!!

Kelly G.

11/29/2019

I called to inquire about a tuneup on my heater. It wasn't heating properly and I desperately needed it fixed before the cold weather began. I called after hearing the ad on Go Country radio station. They were able to send a tech out the next day. The tech (I wish I remembered his name) was on time and very friendly, he even wore booties inside the house! He got to work right away. When he was done, he told me the filter needed to be replaced which came with the tune up. He gave me some other recommendations to make my system more efficient. Ultimately, I decided not to go through with them at this time but when I am ready I will definitely be calling them back. I have had less positive experiences with other hvac companies that are greedy and will nickel & dime people. But the tech was upfront and honest with me. Thank you Absolute Airflow!

Lida P.

3/29/2021

Contacted the company via Yelp and I couldn't be happier with their prompt response and service. Scott arrived with his professionalism and educated us on our unit. Scott is an amazing representative of Absolute Airflow with full of knowledge and advice on the needs for the A/C unit. He's a great asset to this great company.

Larry G.

5/26/2021

We've been disappointed with the HVAC contractor who sold and installed our two 5-ton systems as well as a second contractor because neither one knew how to diagnose the cause of one of our units failing for the last two years and neither bothered to consult with the manufacturer.

Absolute found the problem, ordered the part (under warranty) and because it was going to take 4-7 days to get the part, offered to provide a portable AC unit as the temperature rose over 100. We accepted their offer.

Their pricing is good and their service has been wonderful.

We signed up for their maintenance package for our two units and it includes maintenance for our water heater too. I am impressed.

Bonnie K.

5/27/2021

Extremely happy with Justin and Taylor. Prepared and prompt, polite, and did an amazing job so fast! I was up and running in no time and highly recommend! Thanks guys!

Ruth M.

01/08/2021 12:00:00 SA

They confirmed the appt., they were prompt, and professional. Masks and booties the whole time while in our unit and handle a difficult situation with understanding. Thank John for all your help, you really went above and beyond the expectation.

Sherise G.

08/12/2023 12:00:00 SA

Tony came out a week later after making the appointment for tune up for $20 he told me that my capacitated was bad it was going to cost me 800 and some odd dollars to fix it and it was very dirty dog hair. I had to get acid wash now mind you I am looking at air unit outside. There was maybe a half inch of dirt in dog hair on the coil spiderweb were throughout the rest of the unit that is not really dirty enough for a $650 acid watch there was no tuneup done to the outside unit never check the thermostat in the house looked at the unit inside the house asked me did I want him to start work? People just don't have $650 on hand I said, give me a couple weeks. Let me see what I can do, I googled how to replace the item on YouTube. I ordered the part from Amazon under 20 bucks changed it myself. That sounds like way too much up charging for me. I guess I'm a DIYer now thank you

Marc S.

6/13/2023

I had this company do a hvac check up a three years back and it was awesome. Two years ago, I had a Daikin system installed by an authorized installer and they handle all the maintenance. Absolute Airflow just called to attempt to set up service or? As I was trying to explain that I had purchased a new system from another company and they handle the maintenance, before I could finish, the lady that called hung up! I guess there was no commission to make so she was done with me. Terrible customer service. They need to remember that there are two types of people - customers and potential customers. Not good.

J S.

6/29/2023

Hey, Absolute Airflow, what happened with your organization? We were happy customers in 2020 when we had our new furnace and ducting installed. We gave you a 5-star review and spread the word to our friends and neighbors that your company was great. Then the unorganized customer relations happened, persistent sales calls started, and miscommunication got out of control. We literally just got a solicitation call from you, second time in 2 weeks, after repeatedly saying we're not interested during past calls. Ultimately, we chose a different HVAC company to install our central A/C ($9k+ worth of business) because we're really displeased with having to repeat ourselves and to thwart the solicitation and miscommunication with Absolute. I hope the message gets conveyed clearly here since we've already done so verbally and it doesn't seem received: we're no longer a customer of yours. Please focus on improving your business relations, internally.

Kelsey M.

08/12/2018 12:00:00 SA

Absolute Airflow replaced our old broken AC with a brand new unit. They were able to come out next day and get he job done in only a day. The techs were very professional and stayed late until the job was done. Couldn't have asked for a better price or result. We have already recommended this company to several people in the community and will continue to do so.

Nicholas W.

8/21/2020

Fuses died in our A/C condenser unit on one if the hotter days of the year. Called up Absolute and was lucky enough to get a same day appointment. John showed up, diagnosed, fixed and was on his way in no time. Kudos to both John and Jasmine for their professionalism, responsiveness, and positive attitude to get us up and running!

Tim H.

04/06/2019 12:00:00 SA

Very impressed by the amazing service I received from Jason and Absolute Airflow. I was called very promptly and had someone come out the same day to service my AC unit. Jason was very professional and knowledgeable regarding all of my questions and quickly addressed everything that had to be done regarding my AC unit. Would definitely recommend their services.

Joyce L.

10/11/2020 12:00:00 SA

We were struggling with weak airflow coming through our central AC, never cooling our home which was awful for the heatwave in late June-July. My father happened upon an advert for Absolute Airflow, we searched the Yelp reviews, and set an appointment for a technician to assess. The entire set up process was easy and very quick.

The technician, Duncan, was extremely professional and seemed very knowledgeable about the issues going on with our system. We felt the price quoted to us was very reasonable, given the 5 star service provided.

5/5 would recommend to family and friends.
5/5 would hire their services again.

Hollwyood C.

05/10/2023 12:00:00 SA

Absolute air for absolute the worst! I've been a customer for several years and never had an issue. They always tried to up sell with any maintenance.

I had an issue with a property in OC. They sent one guy, who said there were no issues except a wiring issue which is a quick fix. He seemed like an honest guy. Several weeks later problem persisted and they asked me to pay for a diagnostic. Comes back as 2 to 3k to replace the coils. I told them that I got several estimates and I would want to talk to Edgar to get a better understanding what the problem was.
Edgar gave me a date and time to talk to him. I called him up and he said well actually we need to replace the entire unit. I said how do we go from 2 to 3k in replacement to replacing everything. His own words, I don't have the actual report in front of me, but it can cost you anywhere from 15k to 45k I said 45k for an HVAC system for a rental unit?? He said well if you want a cheaper option then you can do the 15k, but some people value quality! Wtf you lost my business for this unit and all my other units. Hope the recession happens and tanks your business. I ended up buying a unit for 12k and went with another company!

Sepideh M.

9/22/2020

I had a very good experience with Pedro & Benny from absolute airflow I highly recommend them to anybody looking for a some ac work done from absolute airflow they did a very good job, also they were very clean on time they promised, and got the job done very well

Thank you Pedro & Benny thanks again

Matthew T.

7/14/2023

John Ruiz was very professional and did a good job explaining the options available to get our AC back up and running. He worked efficiently and got things finished very quickly. Overall, the things within his control he executed very well.
Down side: Arrived about 30 mins late, and final fix was a bit pricy. If they were on time and less expensive, would've been 5 stars.

Kenny B.

8/30/2020

Victor and his crew from absolute air flow installed 2 mini split units in a new adu I built . From start to finish they were very professional and explained every step to me I since I have referred them to others and they had the same experience I would highly recommend this company to anybody seeking HVAC install

Vito S.

06/07/2019 12:00:00 SA

I normally don't ever feel compelled to drop a review due to my high standards in quality work. Absolute Airflow came in and made it happen with the greatest of ease for me and my family.

The initial inspection by Justin and Jason was very professional and informative, leaving me with the feeling I'm in good hands and my landlord is getting his value in service.

Milo, Bo, Chris and Anthony were monumental in their efforts from the get go. Total Respect for my home, my family, my furniture, my Nieghbor's and over all towards me was carried out in the highest professional manner, that has great value to me. I've been in the construction game for a long time and this was a stellar experience.

Victor,

Mike and the crew did you proper on this install. I look forward to next opportunity to work with your company.

Thank you for the awesome customer service!

Lola D.

8/20/2022

Quick response and very professional, courteous and accommodating, they we're at our house two hours after placing a service call. Scott Sorenson was our tech he was knowledgeable honest and considerate of our home. We highly recommend Scott and absolute airflow!

Jake T.

8/21/2019

I don't really know where to start with the whole absolute airflow team, first of all they were very professional, informative, knowledgeable, and clean. I'm very picky with who I have working in/on my house. I will never have any other hvac company working on my house after the service I received with absolute airflow. 5 stars, I wish I could give more! Highly recommend absolute airflow!

Sherwood S.

8/15/2020

Everything about our experience was excellent. The first visit was by Drew, who came to look at our nasty, asbestos-riddled mess left from the previous owners, and gave us several possible price plans--all featuring the same first rate equipment and service. Tthe owner himself worked with us to get us what we needed, within our budget.

The work began, and everyone was scrupulously Covid-compliant, so we were not worried about having to leave our own house for safety. They laid down plenty of drop cloths, and left everything as they found it when done. All the workers were pleasant and courteous, taking time to answer our questions.

Now with the first bad heat wave of SoCal's notorious hot fall season on us, for the first time in years we are sitting in comfort, breathing pure and filtered air. We could not be happier, or more impressed with this company, from first to last.

The Lowentrouts

J Z.

5/25/2021

Scott was our technician, and he was fantastic! Knowledgeable, great personality, and customer service. He really took the time to inspect our system in addition to cleaning and servicing everything. We have had our A/C serviced yearly, or so we thought, but there was no comparison between the Filter changer Techs we used previously to what we experienced with Scott. Not only did he thoroughly inspect and clean our A/C, Furnace, and water heater but he inspected our duct work and was able to provide a comprehensive report of our system with photos showing the current condition and a plan for the future. We are very impressed!!

Tom N.

10/29/2019

We just had John from Absolute Air Flow come out for our bi-annual service. He was very informative and thorough. He cleaned everything up once he was done. He checked our system, made sure everything was OK before he left. Absolutely professional. He even placed a new Absolute Air Flow sticker on our unit!

Dominic J.

8/27/2020

I have had a new furnace and coil done with Absolute airflow beginning of this year. They managed to start work and complete it in within a week of signing the contract. The installation, attention to detail was top notch. The roofing work required was done very professionally. Their follow up is also awesome as I had a issue with one of the vent controls for my cooling and they promptly came, diagnosed and fixed the issue within a day at no cost. So I have no concerns and feel that this is a honest company. They might not be the bigger but they care about their customers

L L.

02/11/2020 12:00:00 SA

Facebook ad $39 for tune up. False advertisement. Just a ploy to come give an estimate. First phone call from Absolute was an excuse as to why I may not need a tune up. Then tech arrives and all he is trying to do is sell a pitch. I mentioned the $39 tune up but he never did it nor did he mention it. It was all about selling me a new unit. I did ask for an estimate for AC which was so expensive. SAD! This company owes me $39 for wasting my time.

ernesto m.

6/19/2021

This company is a breath of fresh air for consumers as they are fast in responding to your need, upfront,clear and very reliable in the services they provide! I became a member of their maintenance services for $19.99 ( I forgot if it's /month or a year, I didn't care because I believe in this company! Yes I was that impressed!) after they installed insulation in my attic and my! I am SOOO GLAD I DID!!! My airconditioning unit stalled and wasn't giving enough coldness. I called and there was a live person to speak to, patient too! JD our repair person came on time that was set , repaired the unit, stayed over to make sure the unit is working after thoroughly cleaning the unit! ABSOLUTE AIRFLOW has proven to me and my friends who recommended them to me that there are still excellent, competent, reliable and fast to respond businesses around! THANK YOU ABSOLUT AIRFLOW AND THANK YOU J.D!!! Now I can sleep in this heat! LOVE YOU GUYS!!!

Shawn T.

11/26/2022

Mario Barrera was very helpful and professional. He tuned up our furnace and gave us some recommendations that helped prolong the life of our equipments.

Ryan V.

8/27/2020

Our A/C went out this summer at the worst possible time. Called a few companies and Absolute was the only one who answered the phone right away and was able to send someone out to check out our issue the same day. Long story short, our A/C was installed completely wrong and needed a full redo. Absolute made this process as painless as possible, with easy scheduling, full explanation of what we were paying for, and also different payment options that would fit your budget. Our A/C is now colder than its ever been, I guess that's the advantage of having it installed properly. Definitely would recommend, everything from customer service to the actual work, was awesome.

Abby M.

8/14/2021

The technician from this company came was very knowledgeable, polite and well mannered, but the estimate given on behalf of the company was outrageous and behind any reasonable service job they will do. So despite the positive aspect of tech person I would not recommend this company for any service problem of air conditioning job.

Erika S.

01/09/2019 12:00:00 SA

When our heater went out, just when it started to cool down this winter, I made one call to these guys, and within 48 hours we had a brand new heating unit. Victor was super quick to come over within one hour of my phone call to provide me with a quote. Two days later, Mike and another technician were at our place installing the new unit. All 3 employees were professional, clean, friendly, and even funny!
Their prices are extremely competitive, and the quality of their work is fantastic!

I would absolutely recommend this company to any of my friends and family!

S J.

11/03/2020 12:00:00 SA

I had an old AC and furnace that had been haphazardly installed by the previous owner of my home and finally had it serviced and decided to replace everything. I went with Absolute Airflow based on other reviews and the Nextdoor app recommendations and I was so happy I did! They gave me a great quote and had all the work done in 4 days and it was A Lot of work! (They would have given a discount to do the work starting the next day but I had other things going on so scheduled it for two weeks later) They moved the furnace from the garage to my attic, blew new insulation, did all new ducting and a new registers throughout and an extra register for my bedroom as it got hot in there with the old system. When I say the temp in the house is perfect front to back I'm so serious!! They were very professional, all wore masks and kept me up to date and educated on everything they were doing! They took all the trash everyday and made sure all the dust was cleaned after each day was done. I would definitely recommend them to anyone who needs work in these areas! I also had my personal contractor look at the work himself and he said they did a really great job with everything! Thanks guys!!

Kristopher K.

11/23/2019

I'm not the type to normally post a review, but I sure as heck did not expect this level of customer service from a heating and air-conditioning company.

From the moment I called to the minute the technicians left, I was absolutely blown away with the level of customer service and attention to detail that was given to me throughout the process.

Not only did I get a low quote, but the total price I ended up paying was lower than the original quote they provided.

Once they arrived on location the technicians determined that the system I had purchased was overkill for my application and they recommended that I use a smaller, more energy efficient unit.

The technicians were very professional, well spoken, And even wore booties throughout the process so as to not track dirt and mud into my shop.

The install only took half a day and I was blown away with how clean and professional the system looks. They cleared out an area next to my shop, laid down gravel and placed the unit on top. The electrical work is top notch and everyone that sees her comments on how great of a job they did.

Never in my life would I have thought that one day I would be leaving a review for an HVAC company but these guys seriously went above and beyond.

As a small business owner the attention to detail on every aspect of this transaction was not lost on me. I would highly recommend absolute airflow heating and air to anyone in the orange county area looking to install or maintain a unit. Photos attached!

Teena M.

11/24/2021

Absolute Airflow has some of the nicest customer service staff members, office and technicians alike. Scott came out to my home on 11/23/21. He was kind and thorough. At the end of the service the numbers talk began. What I liked about this company in the beginning was it seemed honest. My first technician was Tanner. He told me my A/C was fine just continue yearly maintenance. A year later, another tech came out and told me I needed to replace two parts on my A/C, so being my unit is now 10 years old, I complied. Now I'm being told there is dirt build up on my heater and it'd be over $1,300 to take care of that. But that's not what I was told last year. I guess my concern is the upselling when a tech comes out to my home. I do not like that practice. I understand a business wants to make a dollar here and there but it makes me leary about them now especially after reading many recent reviews. Still a customer but keeping my eyes open.

Jon V.

5/19/2021

John was great in repairing and diagnosing the issues with the A/C. Told me that my unit was saved just in time. Offered or recommended certain parts, since the unit is discounted. They have many service contracts for maintenance. Unit is running alot better, very through with his work, professional, customer service oriented, and courteous. Talked about investments and different things about investing. Keep up the good work.

Edith G.

09/07/2020 12:00:00 SA

Our air conditioner went out yesterday morning. We called this service in the afternoon because they were listed as emergency service 24/7. My husband spoke to a call center rep. who told us they would call as soon as they were done with the current service. No call back for the rest of the day. I called this morning to get an update, only to be told by Kayla that we're not in their system at all and that the earliest is Wednesday. We suffered through 107 degree weather with an infant in the home, only to find out that these guys dropped the ball in a majorly disappointing way. The height of unprofessionalism. How can this be allowed to stand? Steer clear.

Allan P.

02/02/2023 12:00:00 SA

My central heater was intermittently working. Called them, the technician (John) came on time. John ask me a couple of questions to fault isolate the problem. He performed a 59$ tuneup, and explained each step to resolve problem. Very Profesional, polite, and took the time to explain the problem and associated resolution. Best 59$ I have spent. Heater is running great, no problems. Highly recommended. Thanks

Robert M.

05/02/2020 12:00:00 SA

Carlos came to our house to access the A/C project and to give us an estimate. He was very knowledgeable and took his time to explain all the opinions in detail as well as installation process and warranties.
Tanner and Chris were the installers, they were very professional taking their time and attention to details. To keep our house clean while installing the new A/C system and testing the performance of the system. Before declaring the job finished.
I am very hard to impress especially when it comes to service. Not one to promote or recommend just anyone but this company earned all 5 stars. Highly recommend
Financing is available.

Wendy J.

4/22/2023

They have done a great services for us. We started with a kitchen sink blockage and Kaze came and helped us with it and gave a 2 year warranty. I am very happy about it and the sink works fine since them.

David T.

02/07/2020 12:00:00 SA

Our kitchen sink was clogged and Drano didn't fix it, so we contacted several plumbers on Yelp. Western Airflow responded with a quote and appointment time cheaper and faster than the competition. Their plumber, Zach, arrived early and solved the problem within minutes. He explained everything that was wrong and did the necessary repairs, leaving the work area clean and organized.
There are many plumbers on Yelp, but you can save time by hiring Western Airflow with confidence.

Eatosaurus R.

7/30/2019

Brian came over to fix my broken AC and he was as professional and informative as anybody could hope. He answered all of my questions, replaced the broken part, and had my AC working again the same day. I appreciate that there was no hard sell, no upsell, and that he only replaced the part that needed replacing. 100% would work with him again and recommend him to any friends.

Heidi F.

09/06/2022 12:00:00 SA

Called for a quote. They were out very quickly and worked with my schedule. Salvador came out and did a thorough walk through. He provided me with all the details, options and really had my best interest in mind. The pricing was great and the air conditioning was installed the next day! I could not be happier. Highly recommend Sal and this team.

Sherrie L.

07/06/2019 12:00:00 SA

I had the best service possible!!!!! Jason was a very informative salesperson and Justin is the best he handled all of my questions and there was a lot of them but always called me back if he missed my calls and fixed everything he is the best. I would recommend the to anyone and now I get to write this review in a nice cool mobile home with a great looking air conditioner and furnace.

Thanks,
Sherrie Lawson

Kevin B.

9/16/2019

I was looking to getting a whole house fan because my upstairs gets so hot in the evenings. I had several companies come out. Then John from Absolute Airflow came to fix my ac and I started talking to him about whole house fans. He was more knowledgeable and professional (and less salesy) than the other companies I spoke with. He suggested I get insulation as well as the fan - and the insulation made a difference right away. Bo and Ben (the installers for both the insulation and whole house fan) were super professional and knowledgeable. Everyone in this company is A+ and I highly recommend them for any HVAC, insulation or whole house fan services you might need.

Missy P.

1/23/2020

Zach gave us tremendous service! Professional, knowledgeable, and clearly takes a lot of pride in his work. Professional results and professional attitude. He left the area he worked on absolutely spotless as well. We were so glad to have called Absolute Airflow Plumbing, because the service we received was really outstanding.

Travis H.

12/16/2019

Absolute Airflow helped change out my old vents and replace them with newer, better insulated ones. John was great at explaining the process and going over everything with me. Our airflow is noticeably better and everything is working great. Thank you Carlos and Alex for doing a great job and completing everything in a timely manner. My wife and I will be going with absolute airflow for any future heating/cooling needs.

Chris S.

2/25/2022

We got a new HVAC installed in August 2021. Marcus came out to give us a quote. He went over several options. In the end, we went with a system that offered us the best value. He was able to get us a great deal, beating out all other quotes. The install team, Daniel and Pablo, worked quickly and did a great job.
There have been a few hiccups along the way. The AC and heater have stopped working multiple times, but Absolute Airflow were very responsive in having somebody come out to fix it. My only gripe is that it takes a few days for their warranty repair techs to come out. The techs are really good and walk you through the problem.

Mark H.

8/18/2018

I have used other HVAC companies in the past with my home and my business, but by far Michael Mueller and Absolute Airflow provide far superior service at an affordable price. Michael and his brother were very professional in the appointment expectations and when Michael inspected my system, he was very honest and transparent. I highly recommend this company for your HVAC needs.

Savanna B.

04/07/2023 12:00:00 SA

Not only did Absolute Airflow offer the best pricing, but the workers and managers are great. You can tell they really care about doing their job and making you happy. It's been so hard to find a trustworthy AC company that isn't trying to scam you, so I highly recommend Absolute Airflow!

We had some issues with getting our AC unit permitted after it was installed (apparently the city has pretty strict rules with where to install the AC units). Absolute Airflow went above and beyond to fix our backyard and make sure the new spot for our AC units would get approved by the city.

We will be repeat customers for sure! We already signed up for the routine maintenance.

Thank you so much Marcus, Devin, Diego & Jose E.

Andre G.

3/30/2021

This company was supposed to show up from 9-12 for a free estimate. I took the day off to get this done. I called them at 10AM to try and get a better estimate on arrival time (I was told by an answering service that they would call dispatch and get back to me....never did). I called once again at 12:15 to express my disappointment that nobody showed up and was told someone would get back to me in 24 hours. Somebody called me at 12:40 apologizing that nobody showed up and also informed me that my free estimate was not supposed to be free because I was requesting install of a humidifier and only AC installs have free estimate. This representative tried to make things right by offering to waive the estimate because they did not show up. I declined. Important step to customer satisfaction is reliabilty. Hope others have a better experience.

Anna C.

08/03/2020 12:00:00 SA

I can't thank Absolute airflow enough, the customer service was absolutely amazing. I spoke with Jasmine the call center Manager and she was phenomenal, her customer service was top notch, she even gave me her personal business line if I had issues moving forward and stated I could contact her 7 days a week!! My plumbers name was Zach, he was very knowledgeable and took care of my issue right away, not only that he was so personable and kind. I had lost something down the sink and he was able to recover it for me, all while being out just to clear my drains. NOT EVEN FOR THAT ISSUE! I would recommend absolute airflow to anyone moving forward with a project or issue

Marla T.

3/13/2019

This company was amazing. I had literally very little airflow through my ducts so my system was running all the time and took forever to heat or cool off my house. Now it heats and cools off my house in minutes. It's night and day. The guys, Michael, Daniel and Cameron that replaced the ducting were very professional, cleaned everything up when the job was done. If you need new ducting, air conditioner or heater I would highly recommend Absolute Airflow.

Nick T.

7/26/2023

Send multiple spam texts even if you don't respond. I never even used there service and Im getting spam texts.

Chloe G.

02/01/2020 12:00:00 SA

Our household was so happy with this company! They were in and out of our house in three days, and they provided excellent service. They were great communicators and very polite.
First off, Zach provided us a free service of flushing out our water heater. He was knowledgeable and explained to us every step he was doIng and why it was beneficial to us. He showed up on time and had a great attitude!
Second, Mitch analyzed our heating and AC and told us what the next steps were for the future. He was honest and and friendly.
While it was a bit loud early in the morning, we understand that's what needed to be done and we were overall happy with the service!

Brooke A.

11/20/2019

5 stars for service, cleanliness, affordability & ease. We had a cheap system installed a few years ago but it was as loud as a train, drove up our electric bill & shorted out. Absolute Airflow came out & we decided to do what we should've done from the start, get a quality system installed by a dependable company. They wore booties, laid drop cloths through my house, were friendly & got the job done in one day. We are very pleased with the service & system.

Hugo J.

11/22/2019

These guys are the best! Had Christian helping us out today at a medical office I manage and he did a fantastic job. He was very cordial and professional. Christian explained everything he was going to do and completed his work in a timely fashion. He left his work station very clean and our air conditioning system for our compressors are functioning wonderfully. I am very glad I decided to go with Absolute Airflow. Check them out of you need any work done on your HVAC systems.

Erin M.

1/21/2020

Our heat went out in December and our house was COLD!! We contacted Absolute Airflow (as well as a few other companies) and Absolute was able to get to our house immediately for a quote. John, the service rep who came out gave us a thorough explanation of the issue and walked us through every step that would be needed to remedy the situation. Although needed a new furnace is never good news, Absolute made the process as easy as possible. They were able to schedule us for THE NEXT DAY to begin the job.

The techs who came out- I feel so badly I can't remember their names- were really great. I had no concerns about leaving them alone in the house while I ran errands and got things done. Not only that, but when the job starting going a little longer than expected, they sent over an additional tech so that we would have heat that night instead of the next day. The new furnace is such an upgrade from the old one both in terms of functionality and how good they made the furnace area look.

I ended up speaking with the owner Victor at one point and he was extremely helpful and really knew what was going on on the ground. His leadership is certainly key to this well run operation. Thanks Victor! We will be Absolute customers for as long as we are homeowners!

Mary E.

5/31/2020

Absolute Air came out and resolved my leak in no time at all. They were very efficient and price was fair. I would highly recommend them.

Rochelle O.

10/26/2020

The technician, John was on time, professional and did outstanding maintenance work on my A/C and Furnace. He took the time to explain the work he was doing and recommendations he felt were needed to maintain the systems. I am extremely happy I contacted Absolute Airflow for the maintenance. I highly recommend their services to anyone who wants to keep their A/C and Furnace in top condition.

DiAnne S.

3/24/2023

So here is yet my 3rd update to my previous review. My clothes weren't drying in my dryer so I called one of those duct cleaning business out. They tried to clean my dryer vent but met with resistance when running from the garage to the outside. They went into my yard and looked behind the AC unit that Absolute Air installed and showed me pictures where Absolute Air installed the lines from the AC unit into my outside dryer vent ! There was an almost 80 % obstruction of hoses running off the AC into the vent for my clothes dryer. It could have burned my unit or entire complex down.They suggested I call the city out to see the work and call the State Contractors Board. I will absolutely be doing this! I will let the State contractors Board and the city I live in take the action needed to finally show the inept shoddy work of Absolute Air. Below is a photo of the lines Absolute Air ran into my clothes dryer outside bent blocking the airflow.
Thankfully I was driving and saw an Absolute Air van in front of a home of a person I knew. I stopped to tell them of my experience with Absolute Air and suggested they call another company. 2 days later this person thanked me immensely because the company I referred them to was $19,000 less expensive than Absolute. I will continue to expose this company until the city and the State Contractors Board takes action against them.

Dennis K.

9/25/2020

Can't say enough good things about Absolute Airflow. I heard their commercial on the radio, and after taking a quick look online reached out and had them come out to take a look at my plumbing issue. Replacing all of your drains isn't exactly what you hope to hear, but Zach showed me a camera image confirming that there wasn't much more to be done. He provided me with an estimate, went over the details, and scheduled the work. They showed up on time, worked hard and completed the task ahead of schedule. Their attention to detail was superb, and they kept me in the loop during the entire process. All in all it's tough to find a decent plumber, one that you feel you can trust. I highly recommend Absolute Airflow, and can't say enough good things about the professionalism and quality work of Zach.

G S.

10/29/2021

They are very helpful and professional...until you are unhappy and start complaining. Then the communication stops and they could care less. We spent almost $12,000 on a new furnace/AC unit, and were unhappy with some communication issues. We complained, they offered a uv light filter to make up for the frustration, which was supposed to be installed today.

Well, guess who has 2 thumbs and no uv light filter? This gal! No calls, emails, or texts to explain why no one bothered to show up, no apology, no offer to reschedule. It's like we don't even exist. Needless to say, We are canceling their joke of a membership asap.

Jill L.

5/14/2020

I needed a new thermostat but also wanted to make sure my system was working. Mitch tested the system and put in a new thermostat for me. He made sure everything was working properly, showed me how to work the new thermostat system and was on his way. He was kind, honest and professional. His service visit was during the COVID-19 crisis. Mitch showed up wearing a mask and understood the safety concerns. He was great. I would definitely refer Absolute Airflow to anyone needing a/c or heating service or repair.

Kathy M.

03/10/2020 12:00:00 SA

Best company ever! You can totally trust these guys. They are fast, professional and knowledgeable - plus they're just darn nice. They fixed a bad ducting job from my water heater at no charge.

David K.

09/05/2020 12:00:00 SA

I have a 6 yr old Lennox system and I had the company that installed it to do my regular maintenance. The technicians performed their their duties in less than 40 minutes and typically with a list of things to replace or add on that cost more money.

I decided to try Absolute air after seeing it's Facebook ad of $59. I was skeptical. Typically the services I had in the past cost $175. Scott spent 3 hours here and I watched over his work and he educated me on so many things about the air condenser that I never knew. He explained to me every steps and procedures that I never saw my other technicians performed. Scott also taught me about the system and how his maintenance extends the life of the unit and keeping it running smoothly especially today 110 degrees. His professionalism and taking pride in his work impressed me. The furnace is in the basement and he even took the initiative to climb into the attic to diagnose the extremely heat that radiates down to the upper floor. My home was built in the 1930s and not meant to deliver the modern comfort of a newer home. He suggested several insulation idea and refer his specialist to teach me the energy saving ideas vs cost the same day. He quoted me a price and discouraged me from installing a whole house fan and I verified with my friend a merchant housing home builder with 47 years of experience. My friend agrees with assessment and said the whole house fan can blow debris and dust down to the second floor because old homes typically has gaps, Jbox, and crevices in the ceiling.

This company does not do the pressure sale like other companies like scare tactic your system is going to break down and you better get this fixed . He said I have a great AC system and running ok. His maintenance will only improve its efficiency and extends its life. I have nothing to worry about.

I like Scott's working ethic and I even signed up with the yearly membership plan to maintain my furnace, water heater and plumbing.

If you are skeptical like me I hope my review helps you ease your concern of getting rip off.

Sherry S.

4/13/2021

I did all my homework and due diligence for more than 6 months. After 6 different quotes and putting everything on due to COVID I was so frustrated. I didn't know who to trust with a my 1923 craftsman with new cut in HVAC. Hardwood floors and plaster walls. 2 story. Ashton came to provide me with a quote on the first appointment. I bought two units since this is a duplex and he assured me I will be very happy with the electric heat pump, Daikin IVR technology. The Seer rating is 18 plus and gives me such a controlled environment. Daniel and his team did such an amazing job with the install. They guarantee their work and deliver on everything they promised. The level of professionalism and attention to detail is second to none. Use these guys and request Ashton and Daniel.

Noa C.

7/14/2020

John and Matt was very helpful

Great service from John & Matt. All our questions were answered by them. Definitely going to recommend the company to friends & family. We are also getting our ducting done by them this Friday

Gaurav M.

6/29/2019

John did a great job. He was on time and got the job done quickly. Highly recommend them.

Joanna B.

12/16/2019

My husband and I booked them to do a furnice tune up. Their technician John was very patient and explained the process and importance of tune up. Although not really included, he checked our ducts given heating issue in our family room and showed me the issues and gave recommendations. he was not pushy, did not pressure me to have it done on the spot. The company from booking to the actual work was very professional and prides in their honesty, quality of work. I would definitely recommend them, and will keep their company for heater need and future ac need.

Mark K.

4/28/2020

Excellent service! This is company is an example for how business should be done professionally and honestly. Their Yelp response and booking process was excellent. Their phone response time in such a peak period was fadt and prompt. The person who answered my call Robert was such a decent gentleman who started the call with how can I make you smile today? He addressed all my concerns regarding scheduling the service, and all the things and concerns I wanted to get done during that visit. He called me back to give an update as promised. I also received a text message before the technician arrived as promised too. The technician arrived on time and had a face mask, gloves and show cover as all the time. He didn't ask us for anything and performed his task professionally, quickly and quietly. The technician that came and performed the service Anthony Hernandez was such a professional, neat and an honest person who performed our A/C service very efficiently and addressed all our concerns. Totally recommended company! Thank you for doing your job so honorably!

Helena C.

03/10/2023 12:00:00 SA

Absolute has done it again! My leaky bath tub faucet was acting up with temperature control which only was shooting out scorching hot water. I called and Lary Lewis, the plumber, came out PROMPTLY to solve the problem. Lary was friendly, courteous, knowledgeable regarding my situation. I can definitely recommend Lary for the plumbing and the company. They did my entire air duct, air-conditioner, and water heater. I can always count on them. Thank you Lary, again, for your great service. Thank you Absolute for always being there to solve my problem!

Ian Y.

7/22/2021

I had previously come to Absolute Airflow for installing the central heater at my moms condo, which was built in 1981, the heater they installed works wonderfully. When my water heater went out at my moms condo this past week I called Absolute Airflow same day and they sent someone out on an emergency basis to look at the plumbing and make sure it wasn't an emergency since there was water condensation down from the ceiling next to the water heater. The gentlemen that came out to evaluate were professional and courteous, I was able to get a diagnosis and an estimate same day and plumber came out that next morning at 8 am. I was pleased that after further inspection by plumber James that the ceiling was in-fact dry on the inside and that the water-heater had just failed and there was not a greater leak or water supply problem.James did his due diligence to check things out and explained everything clearly and in plain language that was not confusing. James replaced the water heater and upon request also replaced the house water shutoff valve same day within 4 hours of his arrival. This was all accomplished by noon the next day within 24 hours of my call. I am very pleased I have hot running water and James did an excellent job and was very respectful, knowledgeable and courteous. I recommend this company to anyone.

Kevin W.

11/28/2020

Kevin came by to do a quote to replace my current tank water heater and change it out to a tankless water heater. He was quick, thorough and very transparent. Many companies are not as knowledgeable as he was and was able to go into detail on the unit as well as the rebate that was offered.

He also had a very personable attitude and appreciated his no pressure/non-salesy demeanor.

Lastly, he was on time, which we all know this industry (anything contractor/repair related) is RARE. I usually have to clear my schedule and consistently follow up with the company.

Roy L.

9/23/2022

Absolute Airflow exceeded my expectations throughout the entire process.

They installed a new air conditioner & furnace & air ducts in two days.

They helped me with the HERS permit.

They also sent a technician to my house when I had my county inspection to help ensure I would pass, which I did.

This was the best customer service experience of my life.

Nahla D.

10/12/2020 12:00:00 SA

Another company told me I needed to change my old outdated AC unit and refused to inspect it more thoroughly. Therefore, I called Absolute Airflow for a second opinion. Thomas Gillespie from Absolute Airflow came and within 5 minutes of inspection changed one part and the AC worked perfectly after. I now trust this company forever because Thomas was honest that I did not need to change the whole unit. Thank you.

giselle e.

10/12/2020 12:00:00 SA

This was our first time using their service and definitely will not be our last. My husband and I were impressed with their professionalism and knowledge of what they do! Thanks to John- the senior technician who came by and fixed our air conditioning in the midst of a heat wave.

Melevesi T.

01/03/2019 12:00:00 SA

I was at my brother's new house on Sunday, December 30th and it was freezing. He said he wasn't sure why the heater wasn't working but that they couldn't get anyone out to see the furnace for another week. I called around Yelp and many other companies said they weren't available on such short notice. I then got Victor with Absolute Airflow. He explained that he wasn't available but I asked (like I did the previous 3 companies) if he had anyone he thought might be willing to come out. I expected him to say no and hang up but he said he'd make a few calls and get back to me. He called back and said he had a technician that was willing to come out ASAP. He was upfront about the costs and within 30 minutes Mike was there. He troubleshoot the problem and fixed it. We had heat immediately. I was so pleased with the customer service and quality of work that I will be asking them to come service the furnace at my own home. Thanks again Vic and Mike!

Dennis C.

8/21/2022

Our 37 year old a/c quit working and Absolute Airflow came to the rescue. The first repair man David Ocampo arrived on time and was able to get the unit working so we could at least have some a/c and then went over in detail the costs and what we will be getting with a new and more efficient a/c unit so we decided to go with this company. The installers, David (different than the original) and Oscar also arrived when they were scheduled and installed the unit and took the time to explain how the new wireless system worked from our phones. David & Oscar installed the units with expertise and made it look fabulous in my garage.
I will always be calling this company back for tune-ups as well as any other issues I may be having.

Betty H.

04/02/2020 12:00:00 SA

My toilets in residence were badly need of repair. Absolute sent their very experienced plumber Hugo to my home. He was timely, efficient and very knowledgeable. He also corrected a number of problems that were caused by previous plumbers. I would without hesitation recommend his company and him to anyone wanting a professional plumber and a job done correctly.

Lindsey S.

7/13/2019

Absolute airflow is a great company to work with. Their employees are very knowledgable, prompt, and professional. I was very impressed with their meticulousness to details and care they took in their job. We did a whole system swap out and moved our furnace to the attic. They completed it quickly and efficiently. Made the process very easy and stress free. Would highly recommend using them!

Debbie G.

02/08/2023 12:00:00 SA

Edgar is amazing!! He came over today and was super friendly. He explained everything he inspected carefully and clearly. He was very transparent and a great communicator. Michael was also very helpful and walked through all the pricing. I never felt rushed and I appreciated their attention to detail as they wore shoe covers and laid down a mat before putting down the ladder to access the attic. Edgar even cleaned our attic door as it was dirty from others accessing the area. Edgar provided white glove top notch service!!! He even called me later in the day today to check-in. I was taken aback and so pleasantly surprised! If you want a quote and inspection, ask for Edgar!!

Vic O.

6/18/2019

My AC and furnace were tuned up today by Brian Penilla, and he was amazing! He showed me and explained everything to me in plain English, was professional and very polite. Also, he didn't try to up-sell me or made me feel that I needed to by a service. Thanks Brian for the stellar service!

Paul C.

7/14/2023

Absolute Airflow and Plumbing has been wonderful to work with. First, the front office (dispatch) are super friendly. They also followed-up with me several times, without me even asking. Next, their HVAC technician, Luke Martinez is kind, friendly, patient, and competent. Simply put, he got the job done. He explained to me what was going on along the way in easily digestible pieces. I will definitely go back to Absolute (and specifically ask for Luke).

Ann G.

9/25/2020

Amazing team.
They came the same day told us the problem and fixed it in less then an hour. Highly recommend

Tracy R.

7/23/2021

We called Absolute Airflow this morning in a bind as our AC drain pipe was clogged and leaking, and Tanner came out this afternoon (!!). He was very knowledgeable, friendly and professional, and made the entire process seamless from start to finish. We are so grateful - thank you again!!

Laura B.

2/23/2021

Sales man to pushy and prices come in packages. Listen to the customer in what they need please. I went with a different company for insulation.

Courtney S.

7/24/2022

THIS COMPANY DELETED MY REVIEW!!! CAN'T BELIEVE IT!!

So I will post it again because the world needs to know.

This company was ABSOLUTELY HORRIBLE. Kyle came to my house and spent 4 minutes giving me an estimate. He was rude and not friendly. I know he was there for 4 minutes because my RING camera notified me when he arrived and when he left. I received my quote 3 minutes after he left and it was for $10,000 OVER what other companies quoted me for central heat & air install. I received many quotes from both small and large companies- so let me tell you all that going with a smaller company is the way to go! Absolute Airflow has all those cheesy commercials on the radio and their huge billboards on the freeway- they should spend more money on training their employees to be friendly and MAKE ME WANT TO USE THEIR COMPANY. Kyle treated me like I was just a number and could not care any less if I used them.

Curious how long until they remove this review....

Jay T.

11/20/2019

This company, is one of a kind. Located in the IE and OC. I can't believe how much they have helped me, I was looking for a mini split for my home because I didn't want to invest in a new system however they offered me so many options better equipped for my home!! I highly recommend these guys. The owner really cares about the customers and making them happy

Wendy L.

02/01/2021 12:00:00 SA

Let me start off by saying what a wonderful service Tyler gave us! He was amazing and resolved the issue as quick as he could. Finding out that I had another problem while working on the hose he offered a solution to it and was on it right away. Wonderful young man doing a great job! He answered all of my questions and shared his knowledge of what to do and what no to do in the future! First time service and definitely going to recommend them! Thanks Tyler!!!

Brian S.

5/20/2023

I'd compare our experience to have a HVAC installation done in our home, to going to a used car sales lot.

High pressure sales
Over inflated costs
Rocket $numbers$
Bad mouth other local HVAC businesses
Toot their own horn as they try to show paper receipts from other companies (who does that?).
Then they give you your estimate and pressure you to sign immediately on the spot.

Crafty sales tactics like, well, if you sign right now I can call the owner and ask for a discount.

Don't get me wrong, their a huge HVAC company and obviously have a successful business plan, but you'll be paying extra for their size and overhead.

It'd be wise for the owner to touch base with new potential customers to ensure his business model and standards are being upheld. Often times when business get too large, ownership loses sight of that, and overtime that hurts their bottom line financially. Hence, over pricing and high pressure sales tactics.

Their bid was $3500-$5300 over the 4 estimates we received from long term reliable local companies.

Keeley P.

6/30/2021

Just had our 2001 A/C unit inspected and tuned up by Donovan, who was very professional, punctual, and easily worked around our kids, pets, and other yard obstacles. He will definitely be the technician we request in the future!

Rob S.

12/21/2021

This is a great company. All the workers are excellent in what they do. Out heater gave out and we called at least nine other companies and we were going to have to wait around a week for them just to do an assessment. Absolute Air came the following day. We were impressed right off by the two representatives ( George and Spencer) that came to inspect our unit. They were very knowledgeable and helped us to see the problem with videos taken from our dilapidated unit. They laid out the pros and cons of just putting in new parts for an old unit or replacing it altogether.
We chose the later. That same evening another representative (David) came by to do all the details, ie. types of units, ducting, cost and time frame for installation. In just a day they were able to secure enough employees, the unit and a crane to install it. The job took about a day and a half. They were always on-time and cleaned up after each day. We also signed on to have them do inspections every year.
This is a great company with awesome employees who are conscientious about their work.
The installers Daniel and Daniel were great also.

Junnhaou H.

10/14/2020

I waited 3 months before writing this review.

This is a great company that has hardworking and respectful employees! Landon was extremely helpful in explaining his thought process, educating us about the issues, and provided objective recommendations along with a solid explanation of his reasoning.

During the summer heat waves they're of course slammed with requests, so Victor, the owner, ended up having to come out to survey the job details because their other guys were unavailable being at other sites. These were 105-110 degree days. They replaced our entire water heater and HVAC system that was over 30 years old. They also repaired the platform that the water heater/HVAC unit rests on, and other areas of patchwork to prevent rodents from entering. Their quality of work is top-notch, and we couldn't be happier.

The installation throughout the house took two days. There was a lot of work to be done.

The only small hiccup we had was payment with the installation workers. I inputted payment details on their phone twice, but they had apparently selected the incorrect payment method so my payment details weren't being saved. It felt a little sketch with the installation workers because I hadn't made payment that way before, and communication wasn't very clear, but I trusted Landon and Victor. Their office called me a few weeks later asking for payment, and thinking that I already paid, they explained the situation and confirmed I wouldn't be charged twice. So far so good.

I highly recommend Absolute Airflow. Landon was awesome, Victor was great to work with, and his team did a solid job. Cheers!

Rita G.

12/23/2019

Jordan was the most pleasant person to speak to on the phone. It's a rare occasion to have someone attentive, caring, and detailed when in need of such a service and commend his work. My first impressions of this company was superior. Affordable rates for what needs to be done likewise. 10/10 would recommend!

James B.

8/29/2020

I was on the fence about a new heater/air conditioner unit this year but I'm glad I got one from Absolute Airflow. They were professional and the team did a great job with installing a quality unit. While you may pay slightly more, you are getting a team of experts, tidy (to code) installation and quick & reliable service. I would highly recommend their company to anyone.

The G.

8/31/2020

Updated Review: After speaking with the manager (Jasmine) and telling her my story, I received not only an apology, but also a refund for the service. In addition, they sent out a new technician at no charge to fix an issue with my ducts that the previous technician didn't even notice. I would use Absolute Airflow again, and although I had issues with one person, I believe that their team really cares about their customers and that they're an honest company to work with.

I was having some issues with my AC and was quoted $99 for a system check/maintenance. My technician opened the unit up and immediately told me he saw some rust and a lot of people think a new AC is $5000 but it's much more. I asked him, do I need a new AC? and after inspection and maintenance, without ever turning on the system he told me I need a whole new AC unit. Durning maintenance he found a piece of an old filter that was obstructing the fan and fixed an issue with water drainage (which is why I'm giving two stars) When he was done, I asked him what would happen if I turned it back as is and he said oh I wouldn't do that. He left without putting the AC unit back together (just needed to put back the filter and the doors). When he left, I turned on the AC unit and writing this review a week later it's still working just fine. So while I'm satisfied with the maintenance part, I don't appreciate them trying to sell me a whole new unit when it clearly wasn't necessary. Perhaps try turning the unit on before telling your customer it's broken.

Travis A.

12/20/2021

Scott went out to my fathers for a furnace time-up this morning. He was extremely friendly, patient and knowledgeable. It was clear from the onset he was well trained in his field! As the owner of a plumbing service and repair shop, I know how difficult it is to fine such talent. I don't give reviews unless the service was either bad, or over the top great!
Scott served my father at the highest level possible and truly earned a 5-star review!
I would recommend him to any of my family or customers without hesitation!

Johnnie M.

05/06/2021 12:00:00 SA

Cannot say enough! Anthony in sales spent over 2.5 hours at my residence going over all my options, answering questions and never once tried to push me one direction or the other. Anthony is a great listener, deeply knowledgeable and one of the politest salespeople I have ever dealt with.

Daniel Lopez and his install team are mind blowing! Daniels team knocked the job out in two days, made no mess, worked efficiently and everyone was very safety conscious. The workmanship is worthy of 5 Stars! And forget Mike Diamond, this three-van team was immaculate and smelled great.

Customer Service Time: Jasmine has been on top of everything from inspections to drywall repair. Jasmine is doing a great job accommodating our scheduling and it is appreciated.

I was a little reluctant to sign with Absolute and that was only because it is a young company. After a phone call and a few email exchanges with Victor (the owner) I felt much more confident.

After all, we were all young once :)

4 TON Complete Lennox System (see pics)

Steve K.

10/18/2019

Had David out today for preventative furnace service. Excellent attitude and approach. Very personable and friendly. Good knowledge and explains planned and completed work well. Very detailed in work effort. Pleasure to have a quality service provider to the work. Thank you

Patty N.

12/28/2019

Our heater was not turning on and after having another company come out four time with no fix, I called Absolute Airflow. I spoke to Jasmine over the phone explained the issue she had a tech at our door in less than 1 hour. John came in checked out the furnace and we had heat immediately within the hour. They are knowledgeable and I have found my new Heating and AC company. Thank you Absolute Airflow!!!

Teresa S.

10/13/2021

Outstanding! New HVAC system installed in May and I waited to use it before reviewing. The Absolute Team from start to finish was on-time, no hassle and did a great job. Air conditioning worked stellar and was super quiet, I expect I'll be warm and cozy as it cools off. Look no further if your considering calling them you won't regret it. Thanks Guys! Happy homeowner in Garden Grove!

Michael D.

11/30/2020

Happy customer. Short story, needed a lot of work, Ashton and Pedro took care of me quick, everything is great!

Long story: I have an old Spanish revival home in long beach. Such a great house, but never took care of. A lot of work is needed to get the house updated. When the 91 year old foundation was updated, the 91 year old gravity heater stopped working. Upon closer inspection, the gas company showed us what a hazard the heater is (asbestos present but not compromised, mold, and possible carbon monoxide due to a broken exhaust pipe). Ashton was the first to arrive the next morning. He looked at everything, and set up a full plan for us. Full environmental cleanup the next day with a company they work closely with, the next week start on a ductless system. Ashton spent a lot of time with my father in law and I detailing where everything will go, the time frame and the contract. We were both very pleased with the proposal, and price; we signed the contract and put a down payment on.

The environmental crew cleaned up everything the next morning. good. emergency adverted.

Pedro and crew arrived the following Monday, and started right away, installing the ductless, and setting up the lines. It also dawned on me...what else needs updating...I think I have updating everything else...oh yeah, water heater is old. Text Ashton that night, they do water heater too. Set up a contract the next day Tuesday for a water heater install. Tuesday evening, father in law has questions, which is code for unleashing a million and one concerns. I call Ashton at night and he answered all the questions. (it was regarding the removal of the old heaters and the holes left behind, which they took care of, and explained in detail what they were going to do). Wednesday Pedro and crew came back to finish the lines, take out the old heater, patch the hole for the old floor heater in the master, took out the old water heater and installed the new water heater. Pedro did communicate the patching was difficult for the gravity heater (if you saw the room the gravity heater is in I wouldn't blame them). I called Ashton, they have a handy man on call. We are arranging a time for the handyman to finish patching the openings. City permits are also on the way.

I really couldn't be more pleased with everything, especially all the attention to detail. The house is amazing, but it needed substantial maintenance to get the house updated to the 21st century . Without Ashton and Pedro, I probably would have called 6 contractors, paid several thousand more dollars, and probably taken a month rather than a couple of days.

And I have A/C! (first time) Thanks!

Hope L.

7/26/2019

Brian Penilla was professional from start to finish and the cost to fix a leaking AC was reasonable compared to the hours he spent working on it including two visits. He was communicative throughout the entire process and this company responded to me literally within a minute of sending a quote and was even able to get out a tech the very same day. Super impressed and would recommend Absolute Airflow and Brian to everyone.

Jennifer J.

07/06/2020 12:00:00 SA

Our air conditioner went out on Sunday night at 5pm. A service technician was here the next morning at 7am and fixed our unit by 8am. I highly recommend this company. Very professional and clean. He laid down a drop cloth in my home where he was working and wore booties on his feet.

Kathy S.

06/10/2020 12:00:00 SA

I found Absolute Airflow on Yelp and requested a quote through Yelp. I got a quick response a few minutes later and a customer representative called me within a few hours to schedule my service which was just routine maintenance. They were able to schedule a technician in 2 days, I also got the option of having someone sent over that same evening, wow!

John was assigned to me and Absolute Airflow sent me an e-mail with his photo in it before he arrived so I would know what he looked like. That is the first business that I have dealt with to do that and I really like it - everyone in the service industry should do it!

John was courteous, friendly, honest, knowledgeable and got along great with my dog. He thoroughly explained and showed me the inside of my air conditioning unit and how it was performing. I appreciated that tremendously!

Absolute Airflow has a membership plan that you can pay a monthly fee and that fee will go towards a new AC unit when yours needs replacement in the future. On top of other membership perks like same or next day service and discounted rates on labor and parts. My husband and I personally did not take this route, nothing against Absolute Airflow. Just our own personal preference.

Thank you John and Absolute Airflow for the tune up! =) Would hire you guys again in a heartbeat!

Esperanza V.

1/13/2021

From beginning to finish, John, and all representatives, from Absolute Airflow, were consummate professionals - knowledgeable and willing to take the time to thoroughly assess my current HVAC, explain the workings and benefits of replacing my HVAC, as well as presenting additional options. I chose to replace my 27 year old furnace and I opted to add the Airscrubber which has proven to be a great investment towards my health - no more constant nasal congestion when I'm at home! Also, no more hot or cold spots in my condo - the airflow is evenly dispersed! I wish I had replaced my HVAC sooner! John even checked in with me a week later - literally physically stopped by to make sure I was happy with my purchase! This adds to my level of confidence that I made the smart choice in choosing to work with Absolute Airflow because they genuinely care about their customers.

Jennifer H.

09/10/2021 12:00:00 SA

SO awesome, 5 stars all the way! The HVAC at our new home was loud and inefficient, so I gave them a call. Justin came and did an EXTREMELY thorough job cleaning and inspecting the unit. Turns out it was clogged with DOG HAIR and was consuming twice the electricity it should. He also found MOLD/BACTERIA in the inside unit, and discovered that our unit was missing parts, plus our ducts were falling apart. Given that the unit is 18 years old, he suggested that we replace it rather repair it, though he did give us repair options. We decided to go with a replacement, so he asked his supervisor, David, to come and check the unit out the unit to see if he agreed that we should replace.

Today, David and Mario came and went back over what Justin had seen, opening the units. David explained to us the inner workings of our unit and showed us the bacteria growth on our coil. He was patient and made sure we understood the costs and benefits of each of our options. We decided to proceed with the replacement, which is scheduled for Tuesday--just two business days away!

THEN, as he and Mario were leaving, they noticed the garbage men hadn't taken some moving boxes that we had left on the curb. They offered to take them, cut them up, and carted them off in their truck! SUPER NICE and just a breath of fresh air after a long week moving into our new house. I can't say enough how impressed I am with the customer service.

I can't recommend them enough! Thanks David, Justin, and Mario! We can't wait for our new unit!

Jeremy S.

04/08/2020 12:00:00 SA

My furnace was making a weird noise in the blower. Online research said the motor probably needed to be replaced so i reached out for quotes.
Absolute Airflow came out and took out the blower to find only a piece of tape got inside somehow. They removed it and put it back to find everything good again. They still only charged me for the trip.
Professional company and will recommend them to anyone.
Already looking to have them do work for some properties I manage in LA/OC area.

Peter C.

08/11/2022 12:00:00 SA

My experience with Absolute Airflow was awesome even in the midst of the latest heat wave. Our 16+ year package AC stopped blowing cold air and I had a handful of contractors come out to diagnose it. Sal from Absolute Airflow stood out from the rest of the technicians because of his professionalism and friendliness. He's a straight shooter and gave me a great deal on the replacement unit (with approval from his boss) even though there's a shortage of them. I had a few other bids come in and Absolute Airflow was amongst the lowest in price.

The installation was painless and the whole crew did a great job. They even left my roof cleaner than it was.

Definitely a great company to work with and would recommend them to anyone looking for the best service at a very competitive price.

Paula K.

01/08/2021 12:00:00 SA

100% satisfied with new HVAC system ... honest with pricing ... service team worked non stop to get it installed in one day!!
Installation looks great !!! Would highly recommend Absolute Airflow!!!

Helen T.

6/24/2019

I cannot say enough about this company! My mom was in need of getting an updated AC/Heat Unit and after much time spent researching I was glad to finally find Absolute Airflow!! I cannot say enough about Victor and this Company! Victor was very friendly and kind he was out at my moms house the very next day he went over everything that she needed and explained it in such a way my mom could understand! He was very knowledgeable and professional!! He went through everything step by step with her, took his time to patiently explain it all. My mom felt very comfortable with having Victor perform this work! They started the job right away!! My mom couldn't have been much happier with this service!! She was extremely happy with Victor he treated her with respect and much kindness! After seeing what a fantastic job they did with her AC/Heat system I called him right away as I needed a new AC/heat system too and I cannot express how thrilled we are with this service our heating and AC is absolutely AMAZING!!! We are loving the awesome AC on these hot days! The kind of service that Victor and his staff provide is very hard to find these days!! ALL of the staff was soo professional, on time, friendly, courteous, respectful and mindful of protecting our carpet and furniture! All I can say is EXCELLENT EXCELLENT work and service!! Anytime we had any questions Victor would immediately respond to us!! He treated us like family!! I will be recommending to family, friends and co -workers! I will forever be grateful of his OUTSTANDING service and dedication to us! If We could give him and his staff 20 stars We would!!

T S.

7/17/2019

I saw a recommendation for Absolute Airflow on Next Door. When I requested an estimate, the owner replied almost immediately and it turns out he lives on my street! Jason, the technician who came to give me an estimate was honest, professional and also a really nice guy. A few days later they sent two guys out to replace all of our ducting (original installer 13 years ago hadn't sealed holes where pests could get in and rats had a party in my attic, destroying our ducting to the point where you could see it coming through all the vents, so our system was unusable, not to mention unhealthy).

They arrived on time, they were both very nice and super professional. It took a day and a half and both days they cleaned up completely before leaving - even sweeping up dog hair from the floor in the process! They sealed all openings to the attic, triple sealed the ductwork and used tuned dampers so that the house will stay evenly cooled/heated. They also put rat traps up in the attic just in case.

I can't say enough good about this company. I will definitely be calling them for routine maintenance as well as to periodically check the ducts and make sure there isn't any more 'partying' going on up there. While this was an expense I had been putting off, it really needed to be done and I'm so glad we went with them. It feels like we have a brand new A/C unit - it's working better than it ever did. The original installer didn't seal the ducts correctly so we were losing a lot of the cool/hot air into the attic.

I can't recommend Absolute Airflow highly enough. If you need work done, or a new system, call them! You'll be glad you did.

Luca G.

5/29/2021

This company has absolutely no respect for their customers. They had me spend 30 minutes on the phone recording all my personal information to confirm an appointment for a new HVAC installation. I was assured the technician would be at my new house at 9AM on Saturday (which forced me to move another meeting and of course get up early on a weekend). The day of the appointment I had to call up the company at 9:20AM only to be told that the technician was running late and that he would arrive at 10:30AM. At 10:45AM I had to call again to be told that the technician had an issue that he would not be showing up at all. I got a text from a manager asking me to call them. The manager (Marcus) I spoke with asked whether I wanted to schedule another appointment which I naturally declined given how poorly my time was treated. If this is an indication of how this company treats their potential customers who haven't even paid them yet, I can only imagine how quickly this company would disregard a customer request after such customer has paid for their service.

Absolute Airflow should firstly learn how to respect people's time and secondly learn how to keep their promises.

Lisa M.

11/12/2019 12:00:00 SA

I haven't really been on Yelp, so I'm not sure if my review will even show up. But I wanted to give a shout-out to this company for two recent service events.
First, a replacement of my very old AC unit which was done a few months ago. During the process of getting bid and negotiating a price, deciding exactly what I needed and then the install, I dealt with several employees in person and on the phone. All were professional and polite. I had a challenge in that I needed an inspection and HOA approval and I was having to be very careful to dot all the i's and cross all the t's. I ended up with a competitive price and the install went well, happy to say all is working fine and passed inspection (which they set up for me, no waiting in line at the city).
The second was the regular maintenance of my furnace, which is part of a plan you can get that covers one AC and one furnace tune-up per year with some other discounts and perks. John came out yesterday and signed me up for the plan as well as making sure my furnace is in good shape for the coming winter.
If you need new equipment, be sure to include this company among the ones you call for an estimate. And if you need service, you can count on them being reliable.

Trevon H.

8/28/2020

Absolute Airflow came out and did some work on my kitchen sink. They were on time and made sure the problem was fixed before they left.

Robert P.

5/23/2019

Super responsive and professional! They were able to work around my schedule to get me an estimate within a couple of days, and get a split A/C unit installed for me within a week even though I asked for a couple of unusual features (WiFi access for example). The installers were very professional and the result looks great and functions perfectly. The owner followed up with me to verify that everything was done to my satisfaction. I will be switching to these guys for my hvac annual maintenance going forward!

Andy S.

5/20/2021

Fast and friendly service!
If you need your ac and heater serviced now is the time!!!
All with in a week i was able to get my ac unit serviced along with my water heater. Very responsive over the phone and very knowledgable.
Highly recommended!!!

Patricia Z.

4/15/2021

Joseph and Kyle helped us decide what heating and cooling system would be right for our family. They were very thorough and did a great job explaining what we needed ASAP and what we could wait on purchasing. We were especially interested in the rodent proofing they could provide in our attic. We chose our system on a Friday and everything was installed by the next Thursday afternoon!

Daniel Lopez and his team did the installation. They were prompt and polite. Cleanliness and safety were priorities for everyone on the team. It took 3 days to install and they vacuumed and threw away their trash at the end of each day.

We are more than satisfied with the service we received from Absolute Airflow. We highly recommend and will definitely be going to them for future services!

SCOTT D.

4/16/2021

NOPE. This is strike two (and there must be at least another). When I first moved into my home the thermostat for my master bath shower was calcified and frozen. I called this team and they sent a tech. His immediate response was that it had to be replaced, the whole system, for over a thousand dollars.

I acquired a home warranty this year.

$75 copy later, the calcification has been removed and the thermostat works beautifully.

AVOID SCAMMING PLUMBERS YELPERS. If these guys tell you your stuff needs to be replaced, get a second opinion.

First it was this. Then it was my water heater.

I'll never ask them back. NEVER.

Dolores S.

8/19/2020

Showed up promptly for free estimate. Professional techs Carlos , Daniel and Jordan did a fantastic job replacing my old a/c system . They were prompt and tidy and went above and beyond what I expected. Would definitely recommend them to others for all their a/c or heating issues

Edwin Q.

4/29/2020

Great place to do business with, The owner Victor text me and told me that right now they are very busy but he will take care of my place in person a very reliable person to do business and I recommend him

Rubi R.

8/13/2022

Don't call this company!!
They will try to rip you off royally!
DJ came out to diagnose the problem with my AC. He had a very bad attitude.He did not like me asking questions. He started giving me the runaround what the problem MIGHT BE, BUT!! Never gave me a direct problem he found. He kept saying it could be this, or it could be that. He took pictures in the attic saying wires were not connected. NO!! He disconnected them. My husband check it and took pictures before he came out. He also tried to say wires were unplugged out on the condenser also. Again my husband check it before DJ came out.No wires were unplugged. After 45 minutes of checking out the unit he never found a explainable problem. I kept asking him?... he still had no answer. Then all of a sudden. He said I'll give you your options when I call my boss. BUT WHATS THE PROBLEM?!! He never gave me a an answer. He sat in his van calling his boss for 20 minutes. After a while? I had to call the office to tell them I was getting the runaround and this DJ tech was sitting in his van making me wait with no diagnosis or answers. The office it would be 1000.00. I asked her what's the problem DJ found? She said she did not know what the problem was. So I had no diagnosis why it was so much?! But a $1000.00 to fix it?! BUT WHATS THE PROBLEM?!! No answer.
The office gave me the price. But the tech couldn't explain what he found?! When DJ got back to me. He said I'll have to give you your options. But still had no answer what he found. Just kept saying the same thing.

People this is another company trying to rip people off. BEWARE!!!

AND!! TAKE PICTURES BEFORE CALLING THEM OR ANY COMPANY TO COME OUT

Nicco M.

7/22/2019

i usually don't leave reviews but this company went above and beyond my expectations. i did not have central air and i spent a few months getting quotes and nobody felt like the right fit. Victor came out gave me a quote told me it could be done when other companies were hesitant because of the size of the house & because of the raised foundation. The job took about a week. They did such a great job installing central Ac, new ducts, insulation and removing an old furnace left behind by the old older. The workers were always on time, very respectful and did a great job of keeping me up to date of what was happening each day. i would recommend them to anyone needing from a tune up to getting a new system or just good insulation. Bring on the socal summer heat !!

Emily H.

4/15/2021

Called Absolute for my 81 year old landlord in the height of Summer heat. Scott came out to inspect the old beast of an AC and found many issues. He took the time to educate us, note everything, photograph it and provide several recommendations...and my stubborn landlord has done nothing LOL. On the other hand, a couple months later we asked that Scott come back out and he was there that same day for our thermostat. He ended up completely cleaning and servicing our nasty furnace and beautifully installing a Nest thermostat. I have a new baby and due to the shutdown - we have spent most of our time inside like most people. Scott recommended an air scrubber to us and installed it during his visit! I feel like this has made a huge difference in the air quality in our home. BONUS, while in the furnace closet he also found a water heater leak (!) If we can get my landlord on board then we are set for a new water heater and hopefully get the old man a new AC before this Summer hits. We were provided financing options that are beyond doable and the timing of install fits our schedule wonderfully. I am so happy to have found Absolute and am looking forward this next step for everyone's comfort and health. Thank you in the office, Kayla, for making it all happen so efficiently.

Kelly B.

11/27/2020

My 40+ year-old heater was on its last legs, so I had Absolute Airflow give me a bid to replace it. The old one probably violated EVERY building code in the book! Ashton came out and looked the whole HVAC system over from top to bottom, then gave me a very reasonable quote to upgrade the entire thing! He even threw in a couple of extras, like extending the ducts into the bathrooms and guaranteed EVERYTHING. On Monday, I had two workers show up (in all their protective gear) and start the monumental task of removing everything.
I have cats, and they were careful to make sure all the openings were closed and blocked off at the end of the day. Mario and Cesar did a FANTASTIC job, and in 2.5 days I had a whole new HVAC system, and awesome new NEST thermostat. All vent covers were replaced, the heater cabinet is now sealed, and SO quiet, and my bathrooms are no longer freezing first thing in the morning.
Once it was done, Ashton came back to inspect everything and make sure I was more than satisfied with the work. How could I not be? They were all so nice, polite, clean, and pleasant - I will recommend them to anyone who asks. And they have the cutest ads!

Emily G.

07/06/2022 12:00:00 SA

We had to have our entire system replaced including some asbestos removal and Absolute Airflow was so thorough and professional during the process I would recommend them to anybody. Everyone we came in to contact with was top notch and our system is working great.

Alex G.

8/13/2019

I have dealt with several AC companies over the years and have always felt like I've been bent over. For the first time ever I feel great about calling Absolute, from beginning to end the customer service was exceptional, honest and educational. Everything they said they were going to do they did and did it well. Ryan was great at diagnosing and explaining everything along the way which never happens with other techs from other companies. Needless to say, I thought I was going to pay for all this pleasantry but happy to report that for once I feel like I made out like a bandit. Thanks Absolute Airflow you guys are a rare find.

Teresa K.

02/07/2020 12:00:00 SA

Absolute Airflow had most competitive price to come out to give us estimate for the central heater issue. David was courteous and explained throughly with photos. He was not salesy, and did not over charge us. We are very happy with the service and would recommend this company. Thank you!

Tom C.

08/08/2018 12:00:00 SA

Excellent company to work with , got my ac repaired same day and were extremely affordable , and in the middle of August , there's no time to be wasted without ac , thank you guys for your promptness and professionalism , I got three other bids and these guys were by far the best

Larry R.

05/09/2020 12:00:00 SA

I have an older system that I was beginning to think could use a 'tune'up.' I was pleasantly surprised to see a Facebook ad for $59 for just that very thing. I scheduled the appointment for Saturday. Friday night I received a phone call and voicemail confirming the Saturday appointment. I felt this was a good start at being the kind of company I prefer to do business with. Then a text message advising me that John would be the tech sent to my house and his ETA. John shows up in uniform crisp white shirt, looking very professional. Face mask because of Covid19. Comes in my house after putting on booties over his shoes. He did all of the work as advertised, then had me check his work. Everything looked brand new. He took pictures in the attic to show me my duct work that does need repair. Explained their program complete with pictures and and extremely well done with computer graphics. I'm very impressed with John and the company and their ethics. I most definitely will be doing further business with them as I signed up for their maintenance program which includes other things than just the HVAC system. Thank you John and Absolute Airflow

Rafael C.

1/25/2020

My sons toilet was leaking and Zach was able to come out and fix it in no time. He was very thorough and was soon knowledgeable and didn't mind taking the time to walk me through the repair and educate me on what was wrong and what he was going to fIx. Amazing job!

Danny Z.

09/03/2022 12:00:00 SA

They were the absolute worst!!! We called to get our AC repaired and said they would call us back and never did. We called again the next day and finally they scheduled an appointment for Saturday. I remember telling the operator that they would need a 30 foot later to get up to the AC unit. And she said ok. The tech came out and didn't have the eighth ladder. Absolutely ridiculous!!! They said they only had one ladder and that it was in riverside absolute bs. Preston was the tech and he seemed cool but I think that was bullshit. I had to scramble to find another company luckily I did. How completely irresponsible they were! Never again! Absolutely pathetic business they are running. I do no recommend!

R D.

07/07/2020 12:00:00 SA

John came by and was very professional. Identified the problem, and went the extra mile by offering to have a team come by for a full estimate on a new system. i didnt like hearing that i need a new system but it is what it is and i would refer absolute airflow and john to diagnose all your AC issues.

Bolivar S.

10/17/2020

Our central air went out. We weren't too surprised, our system was pretty ancient. We shopped around for a few days until We found Absolute Airflow. What got our eye was the tremendous amount of positive feedback from consumers on Yelp about Absolute Airflow. I reached out to the company via Yelp to set up a meeting. I received a reply via Yelp within minutes. My appointment was set up for the next morning. Dennis was great. Very informative, professional and pleasant to deal with. We discovered we had asbestos in our property. Dennis scheduled professionals to deal with that the very next day. The morning after we had the guys from Absolute Airflow at our door ready to get to work on our new system installation and removing our old one. Mario Trevino and Cesar del Cid were amazing! Super professional! The guys kept us informed on what they were working on and were incredibly efficient. Our all around experience was spectacular. From beginning to end things could not have gone better.

Kambiz G.

02/02/2021 12:00:00 SA

I can't express enough how awesome it was working with this company. Our Nest Thermostat reported it was no longer getting power to the equipment.

It all started with Yelp where I got a diagnostic quote and arranged for an appointment. From the Yelp communication, to the call takers (Alex), dispatchers and Technician (David) everything was A+++++++. Great communication, Great Attitude, Great Service.

When our Tech arrived on-time he was very professional, answered all of our annoying questions, put up with my annoying kids who were excited to see another human besides us since we are in full lockdown and trust no humans.

He followed all CDC COVID guidelines, Mask, Gloves, Booties and kept his distance where possible.

At the end, he got it all figured out and we were all set. Keep up the good work everyone and stay safe!

mike h.

1/31/2023

My service technician was Spencer. He was very knowledgeable and efficient. He had some very good recommendations that I will consider. I have the yearly service and am very happy with it.

kim p.

6/16/2020

We ordered the special cleaning promo, Duncan and his service tech partner arrived within the time window we reserved, brought their own entry mat and booties and would continuously take it on and off as they entered and left the house. They were both courteous and had on their mask. Explained things thoroughly and went through the inspection of our unit, the furnace, and the attic. After the unit tuneup was completed, they recommended certain upgrades but were not pushy with the sales. I definitely recommend Absolute Airflow for your HVAC needs.

Meghan B.

3/22/2021

Used Absolute Airflow for the first time today to service my AC unit. The technician, Scott, was very knowledgeable, friendly, and polite. He did a great job cleaning out our unit and explaining to me what he was doing. I will definitely use them again!

Joyce L.

6/23/2023

This company completed wasted our time on 2 separate dates. I called them after another plumbing company came out and said we needed a gas test performed to find out where we might have a break or leak in pipes. When I first spoke to absolute airflow, they said they could come out in 15 minutes to do the test. They also said they would waive the diagnostic fee. They then cancelled our appointment after waiting for almost an hour and rescheduled the next day. They then tried to change their appointment time on the last minute and wanted to arrive 10 minutes after calling. Told them no one was home. They ended up showing up at 4 as originally planned but plumber than came through and said he was only there to scope the property and figure out pricing for the gas test. They also DID NOT have time to perform the test that day.

I was VERY clear with the office I knew I needed a gas test and wanted their soonest available date and a price. They had guaranteed the price for this was free and they were scheduling to come out for this diagnostic.

I quickly excused the plumber and said we were not interested in working with a dishonest company. They wasted my time, my tenants time, and I could have had another company out to to the test, between their cancelling and fake appointment. Never calling them again.

Rick S.

09/01/2021 12:00:00 SA

Not the cheapest bid. Instead the were quick and courteous and very competent.

The quality of the work and equipment is outstanding.

Melissa P.

7/27/2019

Absolute Airflow was a breath of fresh air. After an initial miscommunication with my appointment, I sent a message and they apologized and said they would take care of me. Brian came to my house on time the next day and was very professional. He cleaned both of my units and checked the air temperature, checked my attic and changed the filter. As he went to turn the units back on, the larger unit had a malfunction and started smoking. He turned it off and let me know. Now this is where I figured he would tell me I needed to replace the broken part at some crazy price. Right? Isn't that what happens? Well, it didn't this time. He said he spoke with his GM and because my unit was working when he arrived, they would replace the part (which he showed me in his paperwork and it would cost around $1500.00) at no charge. And, the part wasn't available at the nearest store, it was only available in Irvine (I am in La Habra). He said he didn't want me to have to wait until Friday for the unit to be fixed and he was driving to Irvine to pick up the part and bring it back to fix my unit. It was 2:30pm and anyone around OC knows traffic gets bad in that area after 2pm. Brian arrived back to my house and fixed my unit and had it running cool and strong. Of course this week has been really hot and I am so appreciative. Are you ready for the real shocker? Absolute Airflow did not charge me for anything. That's right, nothing. I did choose to sign up for their maintenance program which allows me two check-ups a year at a very reasonable rate. I absolutely recommend this company for all your air conditioning needs.

Jerry R.

03/05/2020 12:00:00 SA

Professional and courteous and knowledgeable of the trade. No pressure for extra service, arrived on time. Thanks

Theresa B.

2/17/2020

Mitch came out and cleaned out the AC unit and did a great job. Our AC no longer makes a loud noise when it is on. Mitch was professional and very nice.

Mervin G V.

6/16/2021

First I'd like to start by saying this was the only company that had availability to diagnose my unit the day after I contacted them. Keshia from their call center was very respectful and polite and was able to schedule someone out to me right away.

John was very professional and relatable. After diagnosing, he informed me that being my HVAC system is almost 20+ yo, it was the right time to finally get it replaced. He gave me the options and his recommendation. Due to this extreme heat waves, I decided to just pull the trigger and replace my whole HVAC unit. Their pricing is not the cheapest in my opinion but their service definitely makes up for it.

They were able to schedule the installation the very next day! Pedro and his crew got there at a timely manner. The crew were very respectful of my home and they wore booties, had carpet rolled out at the locations were they were working. Very professional and they knew what they were doing. They were able to trace and fix a leak that the previous owner caused by accidentally screwing something to it, which saved me some money. They got the job done within a full day and a half.

My AC is now greatly working, so my daughters don't have to struggle with this heat. I'm so happy of how cold it is, that I am writing this review. So thank Victor and his employees for that.

Nomer A.

5/14/2020

We had two 4-ton AC units installed in our home in 3 days, which included removing and discarding the original and outdated 3-ton AC units from 13 years ago. Absolute Air Flow staff conducted themselves professionally. John Ruiz's presentation clearly showed us why his company was the best choice for our AC installment. During the whole process, he was amicable and easy to communicate with in regards to our choices and concerns.

The installation crew, consisting of Norman and Jose were prompt and very knowledgeable. They went the extra mile to do an excellent job and explain how the whole system works, upon my request. Norman even gave me some extra tips in helping me get accustomed to our new units. Both of them passionately worked through the whole process with zest and zeal. I highly recommend this company for doing any of your HVAC projects.

Sarah V.

06/07/2019 12:00:00 SA

FANTASTIC service and my allergies are gone!!!!

Absolute Airflow replaced our 1960 asbestos ducting, heating furnace, and air-conditioning unit. From the beginning when Victor replied immediately to my evening Yelp request...Jason came the next day to give us the quote...asbestos company arrived the next day to remove old ducts...the next day Justin and the crew did full install...and then Antonio arrived to replace drywall that had to be removed to get access to furnace in the hallway...everyone was polite and professional...and they do a wonderful job cleanup.

Victor arrived to check on the job and then checked after the job to make sure we were happy customers...you will not be disappointed using Absolute Airflow

Lily D.

4/15/2020

Look no further!

We recently replaced our roof and decided to completely replace our insulation in the attic and re-duct everything to make sure we were getting the best air quality through out the house.

Consultation:

David quickly came out to inspect what we needed and broke down our options. Initially I had an issue with my heater constantly shutting off and resetting and when they came out for my free consultation they knew exactly what was wrong with it. Explained everything thoroughly which is a sign they knew what they were doing. No gimmicks just facts. We signed on to completely replace everything and at a reasonable price.

Installation:

Professional and clean. Thank heavens. We couldn't be anymore happy with their workmanship and professionalism. Always cleaned up after each day, took their time in making sure everything was done properly. When you have someone in your home you want to make sure you don't feel like you have to look over their shoulders all the time and we never once had to do that. Chris and Tanner were completely professional, always explained everything they were doing each day, couldn't be anymore happier. A job well done!

Thank you to the whole team!

Savrina Q.

09/10/2020 12:00:00 SA

Thank you John R. I appreciate the fastest service I ever received, especially as my son and I were in 85' temperature inside our condo. Within 20 minutes we had fresh cool air in our house. Not exaggerating!!!

When he came in and saw my 5 year in front of the fan, he said we need to fix this ASAP, as he was concerned with the wellbeing of my son Aww, that was the first thing John noticed and he wanted to help us out and provide us with a comfortable living situation.
He went to our AC system inside the house (evaporator) and looked at it thoroughly and touched a pipe and said this should be cold. Immediately, when John saw the AC unit system outside (condenser), knew what it was right away, but still looked at the whole unit throughly. Within 15 minutes our house was nice and cool!

Also, John wore a mask during covid, and took extra health precautions such as using floor booties and drop cloths. Yes - smart and precautious!

Note: We were experiencing 107' heat outside and John fixed it quick with no complaints about the heat and in a great mood. Lord, I don't know many people in good moods during this heat... but glad John values helping his customers.

Thank you John and Absolute Air Flow!

Amir S.

08/01/2023 12:00:00 SA

I very rarely write Yelp reviews but I have to let you all know how bad my experience was. I signed up for the cleaning membership program where they come out to your home and clean your AC every 6 months. My home is new! AC works perfectly. A few weeks after they visited, it broke. It took them several weeks, 5 visits, 4 different technicians, to figure it out. I had to take multiple days off from work to be home for this. They were clueless. Finally after it worked, they came back 6 months later and it broke down after they came. They came out and f couldn't fix it. I called multiple times to follow up, no response. I called to ask to speak to manager. NO RESPONSE. I called and asked again to speak to a manager... no response. I waited over a week to write this review giving them the benefit of the doubt. Turns out the device they installed was the issue but they didn't figure it out- I had to get another company (APEX) to come out and fix the problem- easy fix, took him 5 minutes to get it to work. Stay away from absolute airflow. Nothing but a scam of a company. Calling my credit card company to cancel any bills from them.

Phong D.

6/13/2020

Absolute Airflow is working at my house now. There is a little issue after the duct was removed and replaced but the airflow still isn't enough because my master bedroom on 2nd floor is big. But Victor helps me resolving the issue. He offers the mini split for free. The technicians (Stan and his other có-worker) are here today and they cane several times few weeks ago to work at my house. They work very hard and very passionate with their job. Very ethical/professional company with best/generous employee that I have ever been working with. Highly recommended to future customers!

Ps: it's 11pm now so cannot take picture. I will update the picture next Monday once the mini split is completed

Kati L.

1/28/2021

I had the pleasure of meeting Tyler Today for him to blow out the drains to prevent flooding our garage with the rain.

He was extremely professional, affordable, got the job done painlessly and have no complaints.

Coming from a construction background it's rare to just call a plumber from google. And if you do you know your paying too dollar. Not with these guys they make everything affordable, reliable and easy.

Based on meeting Tyler and his representation of the company I will definitely be calling him again.

Genevieve C.

1/16/2020

My mom was been without a working oven for nearly 10 years. I contacted Victor on Friday about someone coming out to hook up the gas line and install the oven. By Tuesday morning David arrived (EARLY!) and hooked up the oven.

I have seen and read of Absolute Airflow and Victor's generosity to our community but this week my mother was the recipient of that. Thank to this wonderful company I no longer have to worry my elderly mother!! I cannot recommend this company enough.

Wendy T.

10/29/2019

On 10/5/19 we had our first maintenance check up. We have purchased the bi-annual service for our unit. Technician came out to clean the motor and changed the filter. Everything looked great until we started the AC last weekend. That's when we noticed air was not coming out of the vent..We called them back out to diagnosis the issue.

John came out this morning and did a few things, took a look around and resolved the issue in less than 15 mins. He suggested a few updates to improve the unit and ways to keep the heat out. So glad to have the air back especially in this heat.

Paul H.

8/13/2020

Just love this company. First class! Very good price (compared to my Costco bid) and in and out of my house for entire new AC system in two days. New furnace and AC with Nest thermostat. Very nice work on the electrical and covering things up so not ugly. Workers wore masks the entire project. They even sprayed new insulation in the attic. My old house built in 1969 and never had AC but now does! It is 90 degrees today and I am so happy. The only thing that bugs me a bit is that the equipment they install has all the manufacturer labels pulled off and replaced with Absolute Airflow badge. I am sure it is good stuff, but, would prefer the original manufacture badges.

Marina M.

12/22/2020

I was in a bind!! I had the heater working until it took a dump.. I knew this was going to be expensive. My dad just passed away and I didn't know where to turn!! I found someone and referred me to Absolute Airflow. Honestly truthfully I have not heard of them!! It was a blessing.. All the people we met along the way were super nice..I could not be happy!! Thank you so very much. The whole process went very smooth!!

Douglas S.

8/25/2022

As the summer temperatures reached triple digits our home AC unit decided it had worked enough and drifted the last of her frigid air. We called Absolute Airflow and their technician said we needed a new system. Since we knew our system was 33 years old, we knew it needed to be upgraded. We also knew before they got here that our ducting needed to be either ripped out and replaced or fixed. We chose to go with an entirely brand-new system to protect our home buying investment. The estimator, Anthony, was fantastic. We were given four options to choose from and we went with the best one for us and a slim compressor outside. The two installers they sent out, Daniel and Mario, were nothing more than spectacular. They were friendly and knew exactly what they were doing. Everyone we encountered was professional and respectful. Because I'm a disabled veteran they also gave us a discount. The price tag is high, but the warranty and commitment of Absolute Airflow is top notch, and my home is cool again.

Anthony M.

11/23/2019

Used this company to do a tune up on my heater, and could not be happier. Jasmine helped us out, made our appointment to our convenience. The technician David was super helpful and very knowledgeable, answered all of our questions. I would highly recommend them for any service you need.

Maria O.

06/03/2023 12:00:00 SA

Shout Out To Steven Mancillas , he came and fixed our Mini Split that we bought from Absolute , a year ago still with our warranty .
Excellent Service From The Start . We highly recommend this company .... Awesome Job and Professionalism

Melissa P.

4/21/2023

We had Absolute Airflow install a new HVAC system and all new ductwork in our house last week. We have an older house with an addition, and the two systems we had were not adequately cooling the entire house and were over 20 years old. Conor and his team came out the day after we signed the paperwork and the new system was up and running in 2 days. It was NOT cheap, but I feel the work and speed of installation was very good. The team was polite and clean and answered my questions. The day after install the heater was not responsive. I called and a technician came out that day to replace a failed sensor. I felt good knowing that when I had a problem they were there quickly to deal with it.

Donna L.

12/26/2022

Nick E. was our service person. I needed my house line piping to be looked and fixed as soon as possible. He was flexible with scheduling and provided multiple options to fix the core problem.

Nick was patient and understanding in the way he took his time to explain the whole process. He provided video evidence of the problematic areas he found along with helping me paint a picture in my head of what needed to done. This was great for visual learners such as myself.

Professional and friendly -- overall, great guy. Will contact him again. Thanks Nick!

Y L.

06/11/2020 12:00:00 SA

I highly recommend Absolute Airflow to everyone. Working with Mitchell Burkett was an awesome experience. He help us from being to end. Because of him I knew there was no reason to look at other companies. He was very professional and knowledgeable. The job itself was done on time just like they said it would be. And I would also like to thank the crew that installed the system Jose Pargas and Victor Vides. They know what they are doing and are very professional. I give everyone that assisted us 5 stars. I am very pleased with the experience.

Ricardo S.

8/16/2020

So glad we have the maintenance plan with them, only had to pay the small fee of $19 because of it. Solved the issue fast, John was super helpful and polite. I will be recommending this company along with the maintenance plan to all my friends with central air.

Shay N.

5/28/2019

I found Absolute Airflow on yelp and was very impressed how fast, friendly and efficient they are. They provided the best quote and also a deal on Yelp.

Communication and service was top notch. The owner is very quick with replying on yelp. He provided a quick quote, an easy booking process and answered all of my questions. I really liked the speed of his replies and the courtesy message letting me know the day of when a technician was leaving for my appointment.

Ryan was the technician who arrived and he was more than professional, friendly and courteous as well as fast and proficient in fixing the AC.

Many thanks for providing the excellent service and experience. You guys work great as a team!

I highly recommend this company!

Linda M.

05/01/2023 12:00:00 SA

We set up two appointments with this company. The day before both appointments they canceled. The reason given was they were too busy. These appointments were scheduled months in advanced. This morning we get a call from a woman at the company wanting to try to set up another appointment. She solicited this contact. We explained to her about what happened before. She said well try us again. So we agreed to try to schedule again. She asks us the age of our unit which is 4 years old. Her comment is you will have to wait two months we are giving customers with older units priority. We told her to never call us again. This company has no respect for a customer. I'd NEVER call them.

Janice O.

11/06/2019 12:00:00 SA

We had a very good experience with Absolute Airflow. We knew we needed a furnace replacement (no air con) but put off getting it replaced this past summer. With temperatures dropping, we recently called Absolute Airflow. They came out the next day to evaluate our existing unit and give us a quote to repair or replace. John Ruiz was very help in explaining our situation and the costs involved. We chose to replace.
Within one more business day Carlos and Alex arrived to do the installation. They were wonderfully polite and professional - and left the job site very clean. The work took less than two days to replace all the old ducting, insulation, and leave us with a brand new sparkly furnace! Everything works perfectly. It was a terrific experience to have the job completed -- from start to finish -- with no headaches!

Jeff L.

09/04/2019 12:00:00 SA

My AC went out late at night. Absolute Airflow quickly assigned a tech (John), he quickly diagnosed the problem, offered me options and helped me to understand the repairs necessary. Very professional and expert service. He was finished in an hour.

Andreas L.

06/04/2021 12:00:00 SA

John was great to deal with and very informed in his job. Cesar, Eric And Ramon were very professional and respectful of my property. I know I made a great decision and each person I dealt with has been a pleasure. I would highly recommend this company and these guys. I did not feel uncomfortable about anything that was being done. The entire job was explained perfectly and the job was finished in a timely fashion. Each installer cleaned up after themselves everyday and were very polite.

Christine H.

8/20/2020

My A/C stopped working during the awful heatwave this week. I called Abdolute Airflow because they were suggested in the Facebook Cypress Community Group I'm in. Several residents had said they really like these guys. When I looked at yelp and other online reviews, they had 5 star ratings. I thought that midt mean they'd be really expensive. But they were not expensive. They were very fair/reasonable in their pricing compared to other A/C repair places I called around to. The customer service was SUPERB! Landon was my repairman and was also superb, polite, professional, and very knowledgeable. I asked a ton of questions and he gave me very clear, honest answers. He was very informative and got my a/c up and running again! I highly recommend Absolute Airflow!

David R.

1/17/2020

I don't normally leave reviews and I am usually skeptical of companies with all 5 start reviews because I know that people can get paid or given significant discounts to give positive reviews (an you can work Yelp to remove negative reviews if you are persistent enough from what I heard). But our heater unit went out this past month and I was not satisfied with the company who installed our unit because when they came out they just wanted to sell me a new unit and did not seem interested in repairing it. When I took a risk and called Absolute Airflow I was more than impressed (and they did not pay me to say this). When I sent an email through YELP for a quote, they contacted me withing 15 minutes. Other companies said they could not get out for 2 weeks but these guyes scheduled an appointment with me the next day! When the technician Christian arrived, he was on-time, very friendly, and was VERY THOROUGH! He went through the entire system, took pictures, showed me where the main logic board had a short, where there was mold in my system and even took the 'heat exchanger out to be sure there was not a crack in the unit. He broke down the cost to repair the unit (which was way more reasonable than the company who installed the unit quoted me to repair it - I think they just wanted to force my hand to upgrade). He was able to replace the board THAT DAY! and clean the unit and reseal some of the duck work that was leaking - ALL FOR A VERY REASONABLE PRICE. I usually don't purchased extras but because of how thorough, professional, and honest Christian was about the cost, I purchased their yearly maintenance plan too. The unit works great - WE HAVE HEAT AGAIN! I would highly recommend Absolute Airflow and give 2 thumbs up to Christian and the work he did. He really cares about what he does and went overboard to be sure the customer (that's me) is satisfied. As a small business owner myself, I know how important is to make sure the customer is satisfied and Christian went above and beyond. Very rare these days. So if you are skeptical like I am about YELP reviews, maybe this review will help you make that decision to go with this HVAC company.

Justin B.

9/15/2019

Replied and was able to come repair my unit in a timely manner. Very pleased with their service.

Jillian M.

1/16/2021

I contacted Absolute Airflow for a furnace issue I had and John R. and his trainee Joe came out and we're not only very professional, they wore masks and shoe covers and followed Covid protocols. I'm very happy with the service and will be using them again in the future.

Grant F.

1/18/2023

Do not trust this company. This company purchased the BMR heating and cooling and they reluctantly serviced my condenser while it was under warranty. I asked them to come back to service my furnace that was also still under warranty and they then informed me that I had a 500 open bill from 7 months earlier that I had not paid and refused to service my furnace before I paid it. These guys are dodgy.

Michael B.

12/09/2020 12:00:00 SA

Requested a quote on replacing duct work for our HVAC system. They were timely in getting out and meeting with me.
I am still in the midst of getting other quotes to compare, so this is a review based on that inspection, review of system needs and the quote I received.
Five stars for Ashton who came out and was really exceptional in spending the time to thoroughly review my project, answer all my very detailed questions and getting a quote back very quickly.
What especially impressed me is his thoughtfulness in being careful, cleaning up after himself (after having to crawl into the attic), and not making me feel rushed so I could make sure I understood the scope of the proposed job and quote.
Really appreciate his professionalism.
Mahalo

Raul C.

09/06/2020 12:00:00 SA

This review is overdue. David came to my rental property and did a great job in giving options, describing each of them and going the extra mile in his customer service. He had to go twice and helped me fixed the A/C to last thru this summer. Thanks David!

C R.

08/11/2023 12:00:00 SA

Ruben Rivera was our technician yesterday for our yearly service for our air conditioner and furnace. I want to give him 5/5 stars for his professionalism, friendliness, knowledge of the product, explaination of all that he was doing, etc. I would highly recommend Ruben anytime! And thank you Absolute Airflow for your commitment to excellence!

John L.

5/31/2022

We needed new condenser, forced air unit , and new ducts in a 1954 house that had a gemisch of attempted hvac fixes over the decades. I had others out including the big one that constantly spams your mailbox. Those guys were totally hard sell to the point of not only sending over a closer but describing my job and my car over the phone to the closer so they'd know how much to gouge. They did not know WTF they were talking about. Felt like I was getting the old underbody rust protection pitch if you know what I mean

After that lame experience these guys came and they were professional and were able to answer questions. All in all I think it took about four days because we had two different systems that needed to be removed and asbestos and three or four different generations of ducts. It was the freaking hottest week of the year and their crew was just all over the project up in the attic and backyard and the thing worked first time. They stayed into the evening to adjust air distribution so back of house approx same as front of house.

It's been about a year and we are very happy.

Carol S.

04/03/2020 12:00:00 SA

Professional. knowledgeable, and courteous! Victor went above and beyond to answer my questions, address my issues and offer resolutions to all of my concerns! The complete install of the new system was done with the highest quality and delivered in the exact time frame promised. You will receive both high quality work and excellent customer service from Absolute Airflow. Thank you.
Carol S.

Otto P.

8/28/2020

An AMAZING Company!!!

HIGHLY RECOMMEND and here's why.... Middle of a hot summer day in Los Angeles w/our family in full COVID19 stay at home mode - our AC system shut down!... Called Absolute Airflow and next thing you know, they are in our front door in full PPE gear!!!... they got to work and shortly thereafter cool air starts coming out of the vents!... Pro Crew, Reasonable Fees, Great Value, and a very responsible family owned business. Highly recommend!!!...

Ky H.

12/20/2019

We found Absolute Airflow on Yelp and decided to contact them based on all the great reviews they've received. They were quick to respond to my quote inquiry and let me know right away about their $59 dollar diagnosis fee. They said they could arrive in the late afternoon and contacted us to inform of their eta. Christian diagnosed our HVAC and did a very thorough job. From helping us understand why our venting wasn't putting out enough air to walking us through the HVAC setup and details. He even sweeped and cleaned up after himself. Lastly he brought his own shoe booties to protect our floor which we really appreciated. If I could give more than 5 stars I would! Thanks Christian!

V F.

11/22/2021

Victor (owner) cannot accept being in the wrong here and has personally attacked me and threatened me (see images with comments below). Please also keep in mind that this situation happened in late August/ early September 2021, so several months after the review was posted, he's still coming at me with attacks and trying to make me the issue when it's really on him.

More to this point - Victor called my brother after I posted this Yelp! review, and Victor came unglued screaming at my brother. It's highly doubtful that my brother and Victor had a heart to heart about my supposed personality disorder (from first comment - now removed by Yelp!) or mental health issues (second comment posted today - reported to Yelp!) at that time. Victor's original comment to my review was removed by Yelp! for violating their policies for threats and personal attacks (but I took a screenshot and posted below). Victor's second comment has now been reported to Yelp! for review as well (and they removed his second comment now on 11/23/2021).

I stand by my original post, and I will not delete it. My review is truthful and supported with pictures and screenshots. This entire situation needs to come to light so that potential customer's truly see the man that they could potentially be doing business with. I highly recommend steering clear of Absolute Airflow. There is no reason anyone needs to go through an experience like ours. My family and I found an amazing A/C contractor that showed us the night and day difference between A/C contractors. Please PM me for details if interested.

Craig J.

9/16/2022

Needed maintenance done on our home AC, remembered hearing their radio spots (I listen to a lot of sports talk radio). Was able to schedule an appointment in less than week. Spencer and Billy came to our house and did an incredible job today!They're extremely knowledgeable and give their recommendations based on a tier system from what's most to least important. Prices for their service are a little higher than some competitors, but like with anything of value, I feel like you get what you pay for in terms of quality and assurance. I would recommend Absolute Air Flow to anyone for their HVAC needs. Thank you!

Kit H.

7/24/2023

BE ADVISED, READ REVIEW CAREFULLY BEFORE USING ABSOLUTE AIRFLOW IN WESTMINSTER CA. Paid $31,000 for NEW heat pump AC system in Feb 2023, included 15 year warranty. July of 2023 became aware that the system dripped condensation throughout attic, bath, closet, & stairwell due to improper install. Mold formed in the ceiling, closet and carpet! Ceilings, walls, carpet tore out on 7.6.23- water evap. machines left on and rooms covered with plastic by restoration company. Heatwave begins in earnest, temps in house soar to mid 90's. Finger pointing between restoration company (PRC) and Absolute Airflow (AA) begin as well. AA can't repair system until PRC is done, vice versa. AC won't work until drywall is sealed- no drywall as of 7.25.23- 19 days later and counting. Drywall contractor did come 7.19.23 after many texts to AA Supervisor. Drywaller looked at job then left without doing work- said the job was larger than he was told, it was 8 am. 7.20.23 AA tech reviewed system again and determined it to be fine and turned the AC system on and left. Hours later streams of water pouring from ceiling. Not sure why 2 supervisors who came at separate times said it was fixed but when the 2nd tech came out and left the AC running, there was more water leaking from the AC unit. Requested to speak with President, was put in touch with Freddie on 7.21.23. Listened to my frustrations- told me he would speak with owner(thought president was the owner?) and get back to me asap. AA new theory on issue is heat pump coil malfunction. Sat,Sun,Mon pass- nothing, not a priority to AA in anyway. AA is now NOT returning my texts and calls on job status, timing, alternate accommodations-gone totally dark. It's unfortunate with this company. They started out well after receiving payment until a big problem arose and now, there is no one to follow up with us. Very FRUSTRATING! After seeing all my pics, would you want this to happen to your house? I would not recommend this company.

Johnny D.

8/28/2020

It was an outstanding job for the annual tuneup of my air conditioner. The technician arrived on time. He even had a mask on. He was friendly and professional. I like the services from Absolute Airflow due to the fact that they don't bundle all of their services together for one fee. I only wanted my AC unit serviced and nothing else. Of course, they have options for bundled services too. In addition, their rates are very economical. Overall, I was very satisfied with the job, so I intend to keep them as my servicing vendor for my AC and furnace.

tomomi w.

12/17/2018

I was referred Absolute Airflow from my friend. Overall, I am so happy for their service. Victor and Kameron are so professional and responsible. They it took almost 3 days to finish up for installation a new system because there was a wiring problem in my unit. They patiently worked hard to figure out this problem. Thank you so much for all your work!
I highly recommend this company!!!

Davy M.

08/07/2021 12:00:00 SA

They are an incredible group of professionals. We started with George and the ended up with Bama and a few others. All the way to Kenny who dealt with payment, this group is easy to work with - does what they say they're going to do, and then exceed expectations. The communication is clear from day one and they couldn't be better at making a terrible situation at least tolerable during the work...and then viola! They do fix the issue. Hoping to not have to use again beyond maintenance. But overall great job and I can see why they're so highly rated.

David L.

07/12/2019 12:00:00 SA

Called Absolute Airflow to take a look at my unit, and they told me the compressor was shot and that I should replace the entire unit. He also warned me about the impending heat wave, I assume to impart a sense of urgency. I asked for an estimate and a guy came out and gave me a high pressure sales pitch in my living room and did everything he could to talk me out of getting a second opinion and a second quote. He specifically told me that his boss told him, Not to leave without making a sale. Now I know why.

So I called another 5 star rated company to come out and take a look and they told me that the capacitor was shot, NOT the compressor. This changed the repair cost from $6300 to $290. I've been running the air for a week now and it works fine. They also cleaned my coils without an extra charge.

So I'm not sure if this boils down to poorly trained technicians or to dishonest and immoral business practices, but I would urge potential customers to be wary of Absolute Airflow. They certainly have good reviews, which is why I called them in the first place, but those reviews are definitely not indicative of my experience with the company. What's worse is that both technicians repeatedly reminded me of their unblemished customer service record to reassure me of their recommended, and in my opinion fraudelent, course of action. Absolute Air lost my trust and I will not be doing business with them in the future.

Pawnster B.

8/28/2020

Very professional and thorough. Did a good job with my maintenance service. Price is reasonable as well. I would use them again.

Daniel R.

09/09/2023 12:00:00 SA

To start off the customer service was awesome. They were able to see me the next day and they were very professional over the phone. Great customer service at my house as well. Here's where the issue is, I spent $2400 to get the air fixed because it was blowing hot air. It worked for a day then the same issues occurred. They came out again and they said it should be fixed now. Same issue happens again. Now they're saying they would have to do something else to fix it and that will be $800 not including the Freon that they will have to fill just to potentially resolve the issue. And my unit is only 2 years old. Great customer service but didn't do the job I needed done.

Anthony C.

9/15/2020

Absolute Airflow just finished installing my HVAC unit and I had to come back to give a second review on the installation. I can't say enough about Absolute Airflow. This should be your first and only call. They are worth the wait if there is one because they are very accommodating. Chris, Tanner, Kevin and Christian installed my unit and stayed until the work was finished. I have dealt with other companies who have dragged the work on for days and it became disruptive. these guys were so polite and conscious about everything and although it was a big job, they did it with little interruption to my day since I work from home sometimes. I would highly recommend them if you need any service done. I am 100% satisfied with the service from the first call the the installation.

Ingrid M.

10/25/2019

John came over for AC maintenance and did a great job. He was very polite and professional. The price was reasonable and included filters which most of other companies charge extra for it. Absolute Airflow also fixed the ducts and replaced all registers so now my house is cooling down way faster. I'm happy with their work and totally recommend this company.

Carl L.

4/24/2023

These clowns disregarded my request to not destroy some young grass I am trying to get started. I asked them nicely but they stomped around it to suit their need tuning my neighbors AC . Disrespectful !
I called to complain and never heard from anyone .

Maria W.

8/14/2023

We purchase a new unit a couple of years ago and have had great service from Absolute Airflow. Today, Cruz came out to complete maintenance on our AC and he was great to work wit. He met me at the door with a smile on his face and walked us through the process. He was very detailed and meticulous as he walked through our home to check the air temp and duct output. We truly appreciated his thoughtfulness and professionalism. Thanks, Cruz!!!!

Zach R.

11/16/2018

These guys were great! Called to have my furnace inspected. Found out it is from the 70's and was leaking gas! They quickly hooked me up with a new install. In and out in a couple hrs, kept everything clean and did a very nice professional job. Highly recommend!

Mike C.

8/19/2023

So, Absolute Airflow installed our HVAC system about a year ago in our 1925 home. We had absolutely nothing in our nearly 100 year old home. They truly did an amazing job. They installed everything, all the ductwork, the registers, the heat pump, furnace and blown insulation in the attic. I had my system permitted by the City and it passed inspection which required independent testing. The independent testing company confirmed they did a great job with the install.

At the time of the install, I also signed up for the maintenance plan for peace of mind. I recently scheduled an annual tune up / inspection which is included as part of this plan.

Two guys came out, Steven and Daniel. They were very friendly, efficient and on time! I appreciate how prompt they were and they both took the time to explain to me exactly what the tune up entailed: cleaning out the condenser, checking the electrical systems and ensuring the furnace was in good working order. Steven and Daniel were consummate professionals the entire time and were patient answering all my questions. I can't recommend them and this company enough.

Keith M.

01/09/2022 12:00:00 SA

Very quick and professional. I made an appointment that was convenient for me (imagine that!). There were two crews: hot water heater and HVAC. They are honest and really great job at explaining items.

Clint A.

1/21/2020

Last year Jon from Absolute Airflow performed a tune-up on my system. He installed a compressor saver which really helped to quiet the loud sound my unit makes when it kicks on. He also installed an air scrubber which is supposed to help with the air quality. The air does seem cleaner and I haven't been sick in a while. Finally, he configured a new thermostat which I absolutely love. This alone was worth the call to Absolute Airflow as I can now easily program my heating/cooling schedules.

Seema G.

9/16/2020

Very responsive company.The technician Steve was very polite and know his work very well. He was on time and took care of my problem quickly, great quality work.
I will recommend this company to everyone. I am saving their contact information for sure.

Bryan L.

05/09/2019 12:00:00 SA

This company is amazing! When they came out to help my step dad add ac to his home in Huntington Beach they beat both previous quotes that he had got from other companies, were very professional,on time and knowledgeable. He had a crack in the heater so he ended up getting a full system with ducts for a great price! I highly recommend this company to anyone looking for any ac needs.

Isabel L.

08/03/2019 12:00:00 SA

Our AC broke down during the hottest season of the year. Victor got back to us fast and had the technician come install promptly after. Chris and Sam did a great job, made sure the system works perfectly and was very patient answering all our questions. Thanks!

Paul E.

08/07/2019 12:00:00 SA

These guys are great. They know what they're doing, their prompt, and professional. The senior tech spend extra time working on financing with us.

Stephanie I.

12/22/2020

An Absolute Dream! Having your heater go out just before Christmas is extremely stressful. We live In a world where customer service is non existent. I received multiple estimates. With other companies I felt I was being sold to. They wanted to charge for items I really didn't need. Everyone at Absolute Airflow was quite the opposite. Dennis came out. He let me know what is available and I didn't feel he was selling me things I didn't need. For our house size we went with a lower end model and he suggested using our same ducts which are still in good condition. The lower end model is far more efficient, quiet and runs smoother than what we had even when it ran at its best. Absolute gave us by far the best price. Victor, the owner, reached out to us just to answer any questions we had. Even that was done through email, so I could have ignored him easily if I wanted to or respond. The ball was in my court. I didn't feel pressured to make a decision with Dennis. He left me with enough knowledge of my existing unit and the newer models that I felt I could make an informed decision. I called back for an install and we set up an appointment in less than a week.

On installation day, Pedro, Pablo & Celestino came out. The worked quickly through the day. They covered my floors not only around their work area, but also leading through my house to the front door where they were taking the unit. Everyone that entered my house (including Dennis) wore masks and booties for theirs and my protection during these times of Covid. Pedro was extremely helpful especially when it was later in the evening and come to find out my thermostat wasn't working properly. He was going to replace it, but I wanted to get a different one instead and I was willing to pay for it. Being so late in the day his supplier has been closed. So instead, Pedro met me at Home Depot and he walked me through some of the different models he had worked on. I made my purchase of the thermostat I wanted and he was able to finish the job that night. The crew cleaned any mess they made, they replaced my registers and caulked around them for a finished look and I suspect a bit more efficiency.

I can't say enough about the guys at Absolute Airflow. They went above and beyond what was expected. Victor worked within my budget, Dennis was informative and felt like talking to a friend rather than a sales person and Pedro and his team did a phenomenal job. I won't call another company out to service my hvac. They have my business for life.

Drew M.

11/12/2019 12:00:00 SA

Absolute Airflow did an absolute amazing job with our unit installation. Their customer service is top notch, and the staff is highly knowledgeable in both the products available and what would best suitable for your home. We have to give a special shout out to Chris and Tanner who have gone above and beyond to fulfill customer satisfaction! We highly recommend Absolute Airflow for all HVAC needs.

Kailey S.

01/05/2023 12:00:00 SA

Noticed a wet spot in my wall & suspected a leak so I called a local handyman that I have used previously for other small jobs around my property he was unable to even find where the leak was coming from even after cutting into my stucco !! I called absolute & Nick came out & was able to quickly find the leak under a sink & fix the problem luckily I called absolute because most plumbing jobs are ridiculously high priced and they are always trying to upsell the problem but Nick was very honest & quick to fix my problem before further damage was done to my home . This is the only plumbing company I will use going forward & thank you Nick Engelheart for being an honest man in your trade

Julia S.

2/16/2023

We used absolute airflow for our HVAC and plumbing repipe as well as moving gas line/ drain lines and they were great! They responded in a timely manner and were able to match and beat bids that we obtained from other businesses. Their team was able to tackle all of our project, which was as something some other businesses weren't able to complete without further investigation. We would absolutely use them again! Thank you again for completing the project quickly and efficiently. The HVAC team and the plumbing team worked hard during our project.

Jason B.

08/02/2019 12:00:00 SA

AC went out last night. It was miserably hot in my house when John from Absolute Airflow arrived. He was professional, knowledgeable, and fast. Thanks John!

Chris P.

06/02/2022 12:00:00 SA

Marcus at Absolute Airflow was the reason we got a whole HVAC system + some plumbing work through them.

An honest assessment of our old setup and transparent / competitive pricing made it a no-brainer.

They made one mistake, and sent someone back out to make it right.

I hope the next time we buy a house, it's within their service range.

Gale K.

11/27/2019

It was the day before Thanksgiving with storms. Our heater would not work and within an hour of our call, John shows up! Very professional, friendly and efficient. Best service ever !

Kenson S.

06/12/2019 12:00:00 SA

That's my first time using a service from yelp apps, and for my first experience, that's a awesome and responsive fast， also super powerful skillful, explanation very clear to point out the problem, fix fast , didn't waste time. And our techies guy ryan, super nice, he is life saver for us , in that hot summer time, thanks a lot ryan and victors's group.

Mimi L.

09/12/2019 12:00:00 SA

After being screwed over by the guy who installed my mini split AC, I had to find someone to diagnose and fix it. Let me just say Wes is amazing. I'm not kidding I had about 5 other people look at this and no one really did much. Wes was the exact opposite. He checked everything. It felt like neither air handler was cold enough so he got out his little gizmo and measured temperature, sound, everything. He was the only one who noticed how filthy it was inside both, even though the screens are clean. Wes spent a lot of time with me, explaining to me how to get the most out of my unit. He also told me some things like labor warranties, other warranties. He was just a wealth of knowledge, he talked to me in a way I can understand. Oh and the office staff. Really nice and helpful. I gave 4 stars because the first guy they sent out was for an estimate on a new system. Miscommunication somewhere but I wouldn't hesitate to use them, as long as I get Wes.

John S.

03/01/2021 12:00:00 SA

I called Absolute Air Conditioning as I heard their ad on the radio and I wanted to support a local small business. I have a relatively new HVAC system (18 mos.), but wanted to get my air conditioning serviced for upcoming season. Got an afternoon appointment scheduled and company texted me the day before to confirm appointment and to ask if a morning appointment would be preferred. I texted them to say that I would take the morning appointment. Day of appointment I got a series of text messages stating they were looking for a technician to come to house. At 12:34 pm received a text that technician would be at house by 1:30 pm. Technician actually came to our community and was a block away when I got a call stating an emergency occurred and technician would be at our house at 3:00 pm. At 2:57 pm, received another text that technician would be there in 45 minutes. I cancelled my service, though they did offered to lower the service cost, but my instinct says they made the offer because I cancelled. I spent all day at the house waiting for service that never showed. Probably a good company based upon past reviews. My experience not so much....

Sergio A.

2/16/2020

All of these reviews are because they advertise on Yelp and people call them and don't try any other companies. I called this company and it seemed like an answering service which hung up on me the first time. The second call they asked a lot of questions and assured me that I would receive a call shortly to schedule an appointment. 24 hours have gone by and no call yet. They advertise 24/7 emergency service which is false. I called Advanced Air Movement and my heater was fixed in less than an hour after initial call. I'm sure I'll get a call now after this review is posted. However, it's too late to get my business as there is nothing to fix now.

Larry T.

4/29/2020

I scheduled an appointment for today per Victor's (the owner) request. I waited during the two hour window HE set from 12-1pm and they were a no show and no phone call. A company that can't keep the appointment they set (through Yelp) isn't a company that can be trusted not only with initial work, but especially with any follow up servicing or warranty work.

syl f.

03/10/2022 12:00:00 SA

Absolute Airflow really came through for us on short notice and on a weekend when we needed our furnace checked. From our first contact, their professionalism was clear. Conor, the technician, showed up on time and explained everything to us, checking out our system and doing it quickly and efficiently. The price was more than fair and it was a pleasure doing business with them. Next time we'll know who to call!

Jared Y.

06/09/2020 12:00:00 SA

Absolutley satisfied with this company!! We received multiple estimates before I heard thier commecrcial on the radio and decided to call. After all of the estimates I knew that I wanted a professional company like this in my house. The trust was very important. Nobody else sat me down and explained this stuff to me. Thankfully Victor asked if I understood it all and I honestly sai that I did not but I trusted him. That answer wasnt good enough for Victor so he sat down and drew it all out for me. He showed me what other systems like mine looked like before and after Absolute replaced them. Victors promise that if I was satisfied I didnt have to pay was a huge relief. I had no problem paying once I saw the professional job these guys did. Its easy to write a long review like this from my 68 degree home office!!

Adriana R.

06/07/2021 12:00:00 SA

John did a great job servicing our AC unit. John was thorough and explained everything that he did and what needed to be done.

Carly H.

06/07/2021 12:00:00 SA

Very unsatisfied. I called to schedule a quote, and the guy taking my information was very nice. That being said he was trying to get me to get a quote for a new system. I politely declined, saying we were looking only to get our current one fixed.

The service guy that came out took pictures, and gave advice. But he was only interested in trying to sell us a new unit. At the end of the day we were left without a quote and out $100. Wouldn't recommend using this company.

Bonnie R.

7/13/2020

I hate to be the person who writes this kind of review, but this was such a frustrating and baffling experience. It's been really hot and my house has no AC so I decided to splurge and put in a new ductless AC system. I called Absolute Airflow first thing this morning. I spoke to an operator who meticulously took a bunch of detailed info about me and said someone would call to schedule. Someone called, I missed their call, and called back 2 minutes later. Again, another operator meticulously re-checked all my info (was that really necessary?) and said someone would call. They did and I spoke to Jay. Here's where the truly absurd part comes. After talking for a bit about the job, Jay asked if I had a home warranty. I said yes, but it did not cover AC (besides, even if it did, it would only cover broken AC units, not new ones - I called the warranty later to double check) so it wasn't relevant to the job. Jay said that Absolute Airflow would not work with any customers who had home warranties. I tried multiples times to explain that the warranty was in no way related to this job, but Jay insisted that the company did not want my business. Jay would give no explanation that made any sense; I ended the call super confused. If you want a new AC system and have a home warranty, even one that has absolutely nothing to do with AC, definitely steer clear of this company!

Adrianna S.

09/12/2020 12:00:00 SA

Duncan is the best period! Super knowledgeable! If I could request him every time I would. 100% recommend Absolute Airflow

Ali H.

07/08/2020 12:00:00 SA

I just had my free consultation with Drew J. and let me tell you... not like any other free consultations that I have received for AC/Furnace before!

Most advertised free consults last 5-10 minutes and just say that you need a new AC. Drew spent 2 hours checking all vents, ducts and all the Ins and outs to help make me understand what was working with my current unit and what could be a potential issue.

He also showed me all the options (which surprisingly there were a lot) including financing and never tried to sell me something that wasn't
necessary.

Turn around time is fast and I thoroughly enjoyed the entire consult and sales process. I would highly recommend and will update review upon completion.

Janab D.

09/03/2019 12:00:00 SA

GREAT!!! The Turnaround time and Service was amazing!!! JOHN came out to our new property on a late night call..actually around 8pm because our air-condition was acting up and some water was leaking down one of the vents.. not only did he come within 24 hours ( the previous day was Labor Day which he responded to our call), but he also did a late night call to work around our work schedule. This of course happen during a HEAT Wave and we also have 2 small children so we needed the ac fix ASAP..which it was!..We also signed up for the monthly service plan that was not only affordable but only took about 2 minutes to do..John went through the house and explain everything not only to my husband, but to my oldest son and myself. He also thoroughly explain the service plan and was very knowledgeable of his profession!:)..the month service plan we signed up for worked out to $14.95 a month...the ac service was a little over $150, but we added pressure (I can't remember the name) on to it which ended up being $250. Great work!

B B.

04/11/2022 12:00:00 SA

Scott,Chris,Jose and Steve were were very knowledgeable and professional . But dealing with several cancelled appointments was very unprofessional . I can't rate this company any higher. Techs were great but whoever is doing the scheduling is doing this company a disservice .

Eric D.

6/29/2023

4 years ago when I used their services, their higher prices are coupled with personalized services. Their technicians would know about our account and home conditions of the newly installed furnace in our home.

About 2.5 years ago, the company started cold calling about monthly and year services they offered. We already signed up and paid for the yearly service with their technicians, but something was not being followed through and end up getting these cold calls over and over again. Even worst is the person calling (every single time) stated they have a new system and could not find my file. Every technician visit, they keep making excuses not knowing the conditions of my home and unit THEY installed.

Last visit, they tried to convince me to install certain things and parts to our furnace at an incredibly expensive price that should have been $120 at most on both parts and 20 mins in labor.

I am done with Absolute Airflow and already working with another local HVAC company that would personalize their services with me. At least their technicians start the visit with hey, I remember this unit from last time or my notes says the unit is upstairs, is this correct?.

Wayne W.

9/27/2020

Our old central AC was destroyed by our terrier. Called AA for an estimate and Patrick quoted me the best possible price. Compare shopped at least 5 others before settling. Glad we made the right decision. Installation and service were superb! Happy customer from Chino Hills.

Stephanie K.

2/26/2020

We are very happy with the service Daniel Rivera and Anthony Hernandez gave us! Not only were they polite, they left everything cleaner than when they left, arrived on time and finished the job when they said they would.

We ended up having all of our duct work replaced, had an air purifier installed in our system and the filters/vents replaced because my husband has horrible allergies and any time we would run the air/heat, they seemed to flare up. We have been running our heat the past week and he is breathing so much better!

I would definitely recommend this for any allergy sufferers for a cleaner system (and it's so much quieter!) and would recommend this company in a heartbeat!

Dayna W.

05/04/2023 12:00:00 SA

I highly recommend Absolute Airflow and Plumbing. Michael and Lalo were both huge helps with my plumbing issues. They were attentive, honest and very helpful. Definitely use them and request Michael and Lalo.

Andrew L.

7/13/2019

Stevie came out on time, was friendly, prompt and went over the work he did. He also showed us how to care for our HVAC system. Not sure about the company as whole to be completely honest, but highly recommend their employee Stevie

Lynn V.

03/12/2022 12:00:00 SA

Our technician John was very professional and called me for his eta. He nade some suggestions on how we can prolong the life of our AC unit st the sane time saving electricity, he provided information about it. He also showed me why we needed the compressor. He was also very patient with my schedule which I sincerely appreciated, he made the process easy for me. He delivered an outstanding service! Thanks John!

Miller R.

08/09/2022 12:00:00 SA

My wife and I just had a little one and the heat has been too much for him so we decided to start the journey of getting quotes for a mini split system. From the start Tom was awesome. He was super friendly, knowledgeable, and very responsive. I don't think I ever waited longer than a few minutes to get a text back, even on the weekend.

Out of all the quotes absolute airflow came back with the best for high quality equipment. Honestly, even if they weren't the most cost effective we would have still gone with them because of the time and care Tom took with the wife and myself.

He booked us an install appointment immediately and the install techs worked their butts off in the socal heat to get the difficult job done in a day and a half ( we are in a two story condo unit which is much trickier to install than a single family home.) I can't say enough about these guys. I was very nervous going into this process because of the financial investment but I am very happy we did. The air feels amazing, we made the right choice with the right people. Thank you!!

Dawn G.

09/03/2020 12:00:00 SA

Absolute Airflow gave me Absolutely terrific service! I live in Oregon, so I had to take a huge leap of faith and make long distance arrangements long for my mom's broken unit.

Peter, the scheduler, was extremely professional, personable and has excellent customer service skills! He was able to find a spot for my mom's a/c serviced the very next day.

John came out to troubleshoot the unit and the problem was simply a blown fuse. I was extremely relieved as I was very apprehensive about the outcome, especially because I couldn't be there to oversee and make sure that any problems found were legitimate. John did notice other parts of the unit and duct work in the attic that is outdated and a couple of items that should be replaced in the near future. I really appreciated how he explained this is layman's terms. And, he could have easily said the items needed to be replaced now and I wouldn't have had any choice.

John was very courteous, professional and friendly. He called to let me know when he'd arrive at my mom's. He promptly called me after he troubleshot the system to make sure that I was okay with the repairs needed and cost. He also checked the air filter which he said was just fine. He could've easily said otherwise and added more to the bill. He was very kind and patient with my mom who has some cognitive issues.

Thank you so very much for your wonderful service!

Melanie H.

4/26/2021

Turned on my A/C for the first time a few weeks ago and noticed a nasty smell coming out of the vents. I called Absolute Airflow for an appointment and was able to get Scott out a couple days later to check out the smell. He was very nice and incredibly informative, he talked about everything he was doing and why and was willing to answer any questions we had about the A/C or how it operated. He made sure he took the time necessary to check all aspects of our unit in the attic and outside and was able to find the cause in addition to doing a tune up. We had him out again to install an air purification attachment, that he recommended, to remove the stinky air, and he also recommended that we install an attachment to help our unit run more efficiently. Again, Scott was awesome, super helpful and informative about exactly what he was doing. He is a great asset to the team and made me glad I called Absolute over the competition.

Deanna D.

1/20/2019

We would absolutely recommend Absolute Airflow! Victor and his crew were professional, clean, friendly and dependable. We had attic work done and insulated and they did a great job! Thanks for coming out and doing a great job!

Glenn W.

01/05/2023 12:00:00 SA

Highly recommend absolute airflow not only for the awesome work but the employees are great !!
John and Preston came first and were able to diagnose the problems that I had as we had no heating at all.
Our units were like 30 years old so in very bad shape .. been wanting to do this for a while so had the heater , air conditioner , ducts replaced everything was great even helped get an asbestos removal company to help here .. all this was done in 2 days - maybe 10 hours total !! And heater is working great again .. with much better air distribution.
The installers were fast , efficient, super friendly and did a very professional job !! They were very impressive to do this all on a rainy day !!
Highly recommend !!

Chris C.

08/04/2022 12:00:00 SA

Last week my AC was blowing hot air...I called Absolute Airflow to diagnose what was going on. John Ruiz was my technician to diagnose the problem.upon arrival he was very professional a s courteous and even put on shoe guards before entering home. He then got his ladder to check out unit, finding that the coil was leaking and compressor burning up..he gave me two options to repair or replace a 9-10yr old unit. So after couple days getting quotes from a couple other companies i went with Absolute Airflow and im glad i did. The installers who came Mario t and Andres installed the unit but when they removed older unit they discovered older external ducts had insulation that was soo old it was breaking apart so he suggested to replace which i did. They did an amazing install job leaving no mess behind .. i would recommend them to anyone who wants professional service done..you get what you pay for.

Ian W.

03/12/2020 12:00:00 SA

I'm not the type to write a review but this time, I decided to write one for this amazing company. I found this company through yelp and was so surprised that they have so many positive reviews. My heating system stopped working so I sent a message to the owner and received a prompt response. They only charged a $39 fee for a furnace diagnostic so I decided to have them come take a look. Their technicians Mitch and Christian came in today were extremely professional; they wore plastic shoe covers and had a rug placed under the ladder to prevent our carpet from getting dirty. An hour later, they figured out that my furnace is 27 years old but was still able to go back to the warehouse to find the replacement for the parts. An hour later, they came back with the parts and spent another hour repairing the furnace. Not only were they able to fix it, they also gave me some great recommendations for my AC system since that needed to be replaced as well. The 3-hour plus service only costed $118 on top of the $39 diagnostic fee. I'm very impressed with the excellent service these technicians provided and finally understood why there are so many positive reviews. Thank you Mitch and Christian!

Mike M.

8/15/2019

We are very much satisfied with the job West did to fix or AC. He explained to us the probable problem and again later on the exact problem and how to fix it. He explained in details how it works and prevent future problems. No hidden fees. We are glad we chose this company to fix our AC.

Debbie R.

1/15/2019

When we bought our home in Lakewood last August, the home inspector recommended adding insulation to the attic. We didn't really think much about it until December, when we noticed the heater was kicking on a lot. I looked in the attic and we had only a thin layer of the pink rolled insulation in between each joist.

When I asked for recommendations on the Lakewood Community Facebook page, Absolute Airflow was recommended by several people. I contacted 3 highly rated local insulation companies for quotes, and Absolute Airflow was the only one that sent a person out to my house to actually look at the job before giving me a price. John explained what we needed and gave me different options. The other 2 places just gave me a price based on square footage, which is probably fine for this type of job, but I appreciated Absolute Airflow taking the time to come out and see if there would be any factors that would lead to a higher price.

The guys that came out the next day to spray the insulation in the attic were friendly and did the job in no time. They brought a vacuum to clean up after themselves. All the Absolute Airflow guys were patient with my 75 lb excitable pitbull as well, which is a must for me. The attic looks like it has a nice thick layer of white snow, and our heater is kicking on much less frequently.

I would definitely recommend Absolute Airflow for your insulation needs, and when our air conditioner or furnace needs service I plan to call them for that as well!

Taha S.

5/13/2020

I called Absolute Airflow for HVAC tune up, honestly their team was very professional from scheduling to job completion, and I am very satisfied with the service I received. Many thanks to Robert and Anthony!

Jeff B.

5/25/2022

We had obtained 3 quotes for our HVAC project. Absolute air came in within our budget which also included replacing the 60 year old ducts, the other wanted 1000.00 more. Our estimator Marcus could not have been any nicer, and knowledgeable. He explained the entire project from start to finish. They were quick to get us scheduled, and the installment team showed up on time, in fact early and waited in their truck until the specified time. They laid down drop clothes, and cleaned everything up as they left. My only complaint with them was they left some sheet metal screws on the driveway. There was some confusion, and a little communication breakdown with the city inspectors, and getting our HERS testing done. But it was worked out, the General manager Bailey was very kind,and understanding, even though I was getting a little upset with the inspection process and the city of Anaheim. She got it squared away and it was taken care of. Our new system is very quiet and works as advertised. The company bends over backwards to give outstanding customer service which is sometimes lost in this day and age. They turned what could have been negatives into positives. I highly recommend this company for your HVAC needs. Thank you Absolute Air team!
Jeff B

Dominic N.

10/31/2022

Very professional, no upsell and gave me plenty of options to choose from. I got a estimate from Marus and he was very straight forward with no hidden costs. The contract will put your mind at ease because everything they promise is in writing. Install was fast and very clean... no cutting corners and I they take pride in thier work.

Sara M.

7/26/2019

We had a great experience with this company. Our technician John Ruiz was thorough and explained what was wrong with our system and fixed it right away.

John L.

12/04/2019 12:00:00 SA

John from absolute came out. He was prompt and courteous. He did some troubleshooting and advised that the issue I was having though annoying is probably not worth the $$$ to remedy. Appreciated his honesty. Signed up for their maintenance plan since my furnace needed a deep cleaning. Will definitely trust them to do any work at my home.

Jenn R.

6/30/2020

Two times in a row I have had stellar service from Absolute Airflow! Today, the tune up was from Tanner and he was awesome! He was thorough, comprehensive and so patient with the craziness happening in or house today! While I know I picked the time, it actually ended up being a difficult time for him to come (I didn't plan properly with work) and Tanner kept a incredibly positive attitude and exceeded expectations! He pointed out one concern and shared the estimated cost, again, with such poise and professionalism. We are grateful for this team of people and know they will always take care of us. Thank you for all you do - everyday - and especially today!

Kat K.

03/05/2021 12:00:00 SA

I had a great experience with Absolute Airflow. Tyler was knowledgeable, professional, and a pleasure to work with. I had some issues with my shower drain, but he talked me through the options and did a great job. I definitely plan to use them for any pluming issues!

Maryam A.

12/16/2020

They were quick to respond, they offered the best price, and overall it was a great experience. And they did a great job changing the capacitor on our air conditioning unit.

Tracy W.

1/20/2023

I wish I could give them zero stars. Absolute airflow miss handled my check resulting in fraud and my having to close a 30 year old account and all the headaches that go along with it.
They did not do the work promised after 3 separate appointments of not showing up.
They offer complementary inspections just to come and make up work for themselves, showing me pictures of what they say is failing equipment but working efficiently.

Brandon J.

1/20/2020

I had some minor plumbing maintenance needs, to include a Tankless Water Heater flush. Absolute Airflow responded to my quote request immediately, provided a fair cost quote and promptly scheduled me for Tuesday. On Monday morning, I received a call from Jasmine indicating they had a cancellation and they wanted to come out first thing this morning. Within 2 hours Zach arrived at my house and immediately got to work to fix a small sink drain issue and the tankless flush. Zach was professional, courteous and communitive. He explained everything he was doing and reviewed the results upon job completion. It is very hard to find a good plumbing and air service company, but Absolute has exceeded my expectations.

Dan W.

7/21/2021

John was great. He thoroughly checked out our entire AC system, figured out what was wrong and what could be improved long term, and explained things very clearly. Will definitely call them again for service.

Steve Y.

7/22/2020

I first had this company service my air conditioner. I signed up for the yearly maintenance plan. The work they did was outstanding.
I then had called to have some plumbing work done. Zach responded and fixed the problem. He was extremely friendly and professional. I would recommend them to any of my friends and family.
Thanks Zach for the outstanding service.

Marsan V.

03/12/2020 12:00:00 SA

Carlos, Daniel, and Alex were outstanding. They were very professional and friendly, they took the time to answer all of our questions. We were very satisfied with the whole experience, absolute airflow has a great team representing them. I would highly recommend this company to my family and friends, because of the great service they provided.

Linda B.

10/17/2019

Everyone we came into contact with this company were very nice, prompt and thorough from Jason who came to bid the job to Daniel, Cesar and Edgar who installed the system. They were all so polite, clean and informative. The bid was perfect, not the cheapest but also not the most expensive. We are very satisfied with our new system and would recommend the company. Also, owner and several employees are military veterans which we support 100%.

Flare P.

9/27/2019

I had an excellent experience with Absolute Airflow. I used them to replace my HVAC unit, and they did a superior job. The new installation was not only up to code, but beautifully installed and sealed. Scheduling the appointment was easy. AA was very responsive and to calls, text, and email. I liked them so much that I referred my parents to them when they needed their AC replaced and they patiently worked with the elderly couple and went above and beyond to get them exactly what they asked for. I would trust them with all my HVAC needs in the future and recommend them to anyone who wants a trustworthy, reputable company at a fair price.

Robin E.

11/24/2020

We had a wonderful experience with this company! We first had a great technician come out to give us an idea of what was causing a problem we were having with our heating ducts. Tanner inspected our ducts and then showed us photos of what he had observed. David O'Campo then came to our home to go over some options after discussing how we wanted to upgrade our heating and add air conditioning. Tanner and David were very knowledgeable, had some innovative ideas on how to set up what we needed and made the whole sales experience like sitting with family!
Our installation experience just continued the outstanding service. Daniel Lopez and his crew were on time, friendly and did great work. Daniel made sure we knew how to work our Nest thermostat and that we approved of how everything was installed. The installation actually was done way ahead of schedule and the team left our home clean and did their best to work with minimal intrusion to me and my husband.
At every point, the Absolute team impressed us with their work ethic, knowledge and friendly demeanor. They also always had their masks on so we felt like they did a good job protecting us and their employees.
I highly recommend from start to finish!

Morgan B.

09/01/2022 12:00:00 SA

We had a tragic issue, AC already sub par, but it completely died right before a major heat wave. I sent a message to Absolute Airflow after 9pm and got a response within minutes. David came out the next day, assessed the situation and provided his recommendation. It was a tough blow, fully replace the Ac/Furnace and all new duct work. David gave me options and once we decided on a system I was scheduled for work to begin 2 bus days later! Pablo and Chris came out on time, gave me a scope of what was going to happen over the two day install job. I was never out of the loop, they kept me updated as they moved to next steps and told me what to expect. I am so pleased to have personable installers, but they were also knowledgeable and clean! They cleaned up daily and paid so much attention to detail. When you pay quite a bit for services it's nice to feel confident in the work that was done and feel like you got your moneys worth. Use Absolute Airflow, you won't be disappointed!

Ryan F.

06/10/2021 12:00:00 SA

I'm too irritated to write everything that has transpired over the past couple months. Suffice it to say I cancelled my monthly service agreement with them.

Aley C.

7/18/2022

We are extremely grateful for Absolute Airflow, specifically John Ruiz. John was punctual, professional and respectful, knowledgeable, and down-to-earth. It was refreshing to speak to an employee that showed genuine pride in his work and the company he works with. John was confident in the value he and Absolute Airflow had to offer homeowners, and I feel the estimate we received was for high quality workmanship that lasts. John took the time to carefully inspect our ac unit and was able to clearly explain the issues we were having. I believe John and Absolute Airflow care about homeowners and the quality/integrity of their work. For our needs, I believe the pricing was competitive and fair for the high quality of installation and peace of mind we have knowing the work is going to be done right the first time and will last. The owner, Victor, seems to truly care about people, the integrity of his business, and taking care of/providing excellent training to his employees.

Alex a.

9/28/2022

These guys are confused and have poor customer service.
I called yesterday for a quote on a wall heater that isn't working.
They gave me a time frame of today from 10am - 11am
I took the day off work to be here. at 9:30am the manager called stating he didn't have the right technician and his office staff were confused on what type of issue we had (pretty clear - wall heated not working) after 2 more calls and some time on hold they said they do not do quotes or fix wall heaters and it would cost 6k to replace it.

wasted day off and now starting again with an hvac company that actually knows how to fix wall heaters. beware

Rob T.

04/03/2020 12:00:00 SA

Great company all around. Highly trained people answering the phone, friendly technicians, and a great install team. You can tell this company is well ran under great ownership. Highly recommend!!!

Lisa W.

5/20/2019

I can't heap enough praise upon Absolute Airflow. Our house had the original ductwork, a 52 year old gas furnace and it was time for an upgrade. We wanted a new furnace relocated to the attic, air conditioning, new ductwork, attic storage, attic fans, lighting, an attic ladder and insulation. After receiving multiple bids, crunching numbers, comparing systems, it really came down to trusting my gut. I was impressed with Jason when he came out to our house to give us a bid. He was very professional, knowledgeable, honest, patient and I immediately felt comfortable with him.
My gut check was right. From Victor the owner, to the crew that did our job, everyone was awesome.
They were great with our three dogs, had an outstanding work ethic, were respectful of each other, worked well as a team, and most importantly they were happy! I honestly looked forward to seeing them everyday. They did a fantastic job. They even touched up the paint in our hallway and living room because they had extra paint. Who does that? Thank you Victor, Mike, Jason, Milo, Justin, the two Anthony's, Kevin, Kelly, Ozzie( I hope I didn't forget anyone). If you need HVAC or furnace services or a new system, Absolute Airflow is the company to call.

Noemi D.

01/01/2020 12:00:00 SA

Our centralized heating was not working. My husband replaced the thermostat in case that was the problem. But it still did not work. So we called Absolute Airflow because it was local and near us. The technician Daron, came on time. He re-routed the thermostat and he accidentally poked the water pipe in the process. The coat closet got pretty wet, the wall , the floor. He reported the incident to his company right away. The company sent a plumber later that same day to fix the leak. The next day the company sent a handyman to patch the wall. Daron told us that the company will not charge us for the service including the plumber and the handyman! My husband and I were totally impressed of the way Absolute Airflow handled our situation promptly and put our minds at ease. We will definitely work with Absolute Airflow again. They conduct their business with professionalism and integrity!

Anthony F.

01/03/2020 12:00:00 SA

Got immediate service. Very clean and well prepared technicians. Great attention to details and identifying the issue with my AC unit.

Karen M.

4/24/2020

They are amazing! I requested a quote yesterday and they fit us into their schedule today! Their service is amazing! I first heard their announcement on Go Country 105.1 and often see their business from the 405 fwy so I gave them a call. I was not disappointed. Anthony was our technician. He showed up on time, he was even wearing covers on his shoes while working inside of the house. He was very professional. I can't say enough about this company, our experience was great. I will gladly recommend them to friends and family and will be a repeat customer. Not to mention their prices are hard to beat. It's hard to know if a business is being honest or just simply upselling you to something more expensive, but that wasn't the case with them. Give them a call! Thanks absolute airflow!

Tammy G.

8/24/2018

A few weeks ago my 25 year old HVAC finally bit the dust . With water dripping from the ceiling, every AC repair company that my plumber recommended were too busy to help me , I decided to hit up Yelp. That's where I found Victor and Mike. Vic was here within 30 minutes , his brother a few hours later. They were able to put a temporary repair to the system. I decided to replace the unit and Absolute Airflow gave me a few estimates. After talking to my friend who's a plumber and another who owns an ac business out of the area, they assured me that I was getting a more the fair offer. The day of the install went smooth , Vic had 5 guys on the job and they were very professional and clean. It was so hot and humid in the house and up in that attic but everyone kept their cool . Good vibes all the way around, Most importantly the system works great . I can even turn it on or off from my phone ! I highly recommend these brothers for your AC repairs and installs . Top notch service !

Jonathan S.

1/19/2021

Update:

An overdue shout out to Axel - We had our furnace changed out at the beginning of December 2020. Immediately, our new furnace began exhibiting issues that were later attributed to inadequate settings the original manufacturer had built into the furnace. We went nearly one month without a functioning heater, because no one was able to figure out what was wrong, and the furnace manufacturer wasn't readily responding to requests for help or under-warranty replacements due to pandemic-related reasons. Thankfully, Axel was hired on as Absolute Airflow's new warranty technician, and they dispatched him out to us to help take a look. He came to us with 7+ years of experience, and a trained eye specifically for our furnace. In the short time he was hired on, he had already repaired a number of furnaces with similar issues as ours, and he didn't leave us disappointed. After about 2 days of thorough work on our unit, we now have an optimally-functioning furnace that provides strong and uninterrupted heating throughout our entire house. Also, like the rest of Absolute Airflow, he was professional, patient, courteous, and an overall great guy.

p.s. - During the month our heater wasn't working, Absolute Airflow was kind enough to lend us a space heater. It wasn't central heating, but it was better than nothing, and we appreciated the thought and gesture.

Maureen S.

1/26/2023

Absolute great service! My guy was Nick and he gave me an explanation of my water heater and water situation and what options were available. This was company was highly recommended to me. So glad I followed through. Thank you for your service. Maureen

Amy C.

9/20/2019

John was super helpful and took care of everything we needed. Will recommend this company to our friends and family!

David Z.

4/30/2021

John was awesome!! He did a great job with my A/C. He explained in detail what was wrong with my A/C and repaired it. Took his time looking over my A/C. He followed all Covid -19 protocols and made me and my family feel save!! I highly recommend Absolute Airflow!!!! Ask for John!!!

Sulak S.

8/27/2020

We used absolutely Airflow to service our HVAC system soon after we bought our home earlier this year.
The team who showed up was extremely professional, courteous and knowledgeable.
They installed a Nest thermostat and an airflow inlet. Work was done quickly and left everything clean and tidy.
I would highly recommend them to anyone looking for a good HVAC service provider.

Diana B.

7/31/2023

Highly recommended Luke M! Professional, skilled, and attentive to detail. Fixed my AC issues promptly and provided valuable maintenance tips. Exceeded expectations in every way. We signed up for the maintenance service too. I would recommend them for any AC needs.
Diana B
Seal Beach

Mitchell K.

11/15/2018

I had called absolute airflow to come service my ac unit. They showed up on time, provided extra preventative services on my unit, and were courteous and professional throughout the process. I strongly recommend them as your first stop shop when selecting a hvac company.

Kevin C.

4/13/2021

My estimate was handled by Ashton and he was great in reviewing and educating me on my options (single stage, 2 stage, variable) even though I'd already had other estimates performed. He was very thorough and delivered a great quote.

It might not be typical but the separate teams that performed removal and installation did a great job. Everything was handled very efficiently and the team did an excellent job with getting the new units (garage, attic, and outside air handler) installed.

Ashley C.

1/14/2023

Dennis arrived on time, he was transparent with his inspection. He presented his recommendation and took the time to show/explain why. We signed contracts one day and the install was scheduled the next. The installers were polite and professional. They completed the entire job in one day, leaving our home immaculate. I highly recommend absolute airflow, as they also installed a brand new system for my parents a couple years ago. Thanks absolute airflow, couldn't be happier!

christina D.

05/03/2020 12:00:00 SA

Our A/C system was on its last legs. With summer nearing we decided to call these guys after hearing their commercial on the radio. It was the best decision we ever made. Attention to detail and quality of work and product were flawless. Erick and Cesar were one of the best techs we've ever had work in our home. Erick answered all our questions and was very detailed and thorough on what we expect to see as the final product. Cesar and Erick are such hard workers and appreciated them so much. We were a bit nervous with letting people into our home during the pandemic, but they made us feel at ease with all the safety precautions they took. Justin, Patrick, and Victor were also great to work with. We installed a whole new system and now our home is cool and upgraded. Thank you Absolute Airflow. You just earned yourselves another loyal customer! We will never go with anyone else, and you shouldn't too. No regrets!

Karin C.

11/12/2021 12:00:00 SA

Absolute Airflow installed 2 new furnaces/AC units fir us. They did excellent work and were very professional, helpful and polite. Anthony, Connor, Cesar, Ramon, Walter and Celestino were a pleasure to work with. They provided excellent customer service too.

Michael R.

01/05/2023 12:00:00 SA

We had our hvac system installed by Absolute about 3 years ago for a good price and they have been good about twice yearly inspections. Preston was just here today and was very professional, clean and thorough with inspection. Very satisfied.

Era Y.

8/27/2020

Recently moved to a new house with no existing AC and an ancient furnace. After several consults with Hvac companies I chose to go with ABSOLUTE Airflow. They explained everything in detail and were able to create package that met my budget and needs. Victor was very communicative and was able to answer all my questions. They removed my old furnace and installed a brand new one in my attic. Installed new condenser in backyard. Installed new ducts and registers. They installed and setup my nest thermostat for me. They even had a drywall come in at the end to patch up the old furnace intake in wall.The crew were always on time and polite. After each day of work they cleaned up and vacuumed around there work area. After everything was done they gave me a thorough walk through of everything that was done. Very happy with my system especially in this 90 degree heat right. Highly recommend Absolute Airflow for all your HVAC needs!

James C.

10/24/2022

Long story short, quoted me $900 to replace a $15-20 part (contactor) on the AC unit and a fuse in the furnace. Tried to sell me a $2500 air sanitizer.

The home builder warranty actually still covered my furnace and AC unit, and they diagnosed and fixed it in 15 min for free. Warranty HVAC guy told me to take a picture of the part and send it to Absolute Airflow, so here it is.

Veeral S.

3/26/2021

Mario and Cesar did an excellent job with our heat pump installation. They were extremely professional and even went above and beyond to keep the inside of our home covered. The job was done sooner than anticipated due to their hard work. No hesitations in recommending them for your next job!

Rebecca F.

3/23/2020

Happy drains! And HAPPY customer!

Zack and a Steve were professional, friendly and on time. They worked diligently and quickly to fix our shower drain.

They were efficient and shares come of the underlining causes that could've contributed to the clog and ways to move forward to avoid in the future (not that we caused the current clog, but that it had been building up).

Will absolutely be using them for any future needs. Thank you for the great service especially on such a short notice AND with all of the city being shut down practically because of COVID19.

Michael B.

8/20/2022

My ancient AC system was wonky. Sometimes it worked and sometimes it didn't. I got a brand new system that may save me money, as it's a much more efficient unit than the one I had. I could have saved a few bucks having a friend install one, but I'm certain I wouldn't have gotten the value I got from Absolute Airflow. Isaias, Jose, and Josh did a great job. The extra effort they put in to improve the supporting structure was worth much more than I could have saved from another AC installer. Money we'll spent. When they finished I did a happy dance. It's good you didn't see that.

Chelle R.

7/29/2021

We needed an emergency repair for a leak under the sink. I called this company later in the day and they kept in contact to see if they could make it that day. Unfortunately due to prior jobs, they said they would be here the next morning. They were prompt! First thing in the morning they arrived and checked everything out. Found the leak. We also asked about a few other things and they looked into those as well. James gave us a thorough explanation on everything and showed us what was wrong. They had everything taken care of in a few hours. I would highly recommend this company. Highly professional, very knowledgeable and expert customer service.

Ryan R.

06/06/2021 12:00:00 SA

These guys are the best. We moved into an old townhome and had some issues with our HVAC. They were very responsive and sent John Ruiz over the same day we contacted them, great customer service. He was very honest and up-front with what needed to happen and how much it would cost. When it came time for the work to be done they were extremely efficient and friendly. The guys who did the install were top-notch professionals who went above and beyond in more ways than I can describe here. After being so impressed with the system install we signed up for the maintenance program. It has paid for itself time and time again. Whenever we have had the slightest issue they get someone out quickly, and no matter who they send we are always impressed with how professional, friendly and efficient they are. I highly recommend them and couldn't be happier with the service we have received.

Greg K.

05/02/2023 12:00:00 SA

With all due respect to the good folks at AAP, when I was discussing the proposal and technical specs for the replacement of my older air handler and condenser unit, I wanted a system that was Energy Star compliant, because the whole reason to replace the old system was installing a significantly more energy efficient system than my 1981 system.

What they install was not Energy Star compliant, as I found out this year when my CPA did some research to take advantage of the federal and CA tax credits. Nope.

When the system was installed the architect ordered the wrong unit and the install guys tried to install that air handler and it was too wide, as I had told them throughout this process. The install guys finally installed the correct size unit. They did a fantastic job with the R&R of the systems.

When I had an AAP tech over to perform a 6-month maintenance, he did not do a thorough inspection and PM, which I've seen other companies do with A/C systems, both here and in FL. He was supposed to bring a 1 filter for my air handler and he refused to provide one. He was to take a look at the thermostat they installed to make sure the readings were correct. All he did was put it in manual mode and turned on the heat. He didn't even check the A/C. His visit was a waste of time.

At the end of the day, I was constantly told that I got a good deal, but later I find out that their pricing was not all that great but more in line with the going rate. They did not install the Energy Star systems, thus I believe that they installed an inferior system.

The only reason they have 2 stars and not 1 star is that the installation crew was very professional and thorough, and did a fantastic install job.

Had they been upfront from the beginning, and installed an Energy Star-compliant system I would've given them 5 stars. Unless they R&R the current system with an Energy Star-compliant 4.0 ton system I regret that I do not recommend this company for your A/C replacement project.

Inna S.

6/26/2022

Hopefully this review will save someone the trouble and avoid this company.

We had our AC suddenly go out 2 days ago, so we called these guys. The tech arrived (Conner), he was very nice, but clearly just not experienced enough to troubleshoot an HVAC system. He opened it up and couldn't tell what was wrong with it, then said it's probably the compressor and that it would cost $6000, which is close to the cost of a new system, so he would put us down for a new system. Turns out he's either incompetent or he just didn't want to bother repairing what was actually wrong with the AC.

My husband (who is an engineer), first looked up the cost of the compressor, it was only $500-$750 for our exact model. Then watched a few videos online and noticed our issue and noises emitted by the AC had nothing to do with the compressor (a skilled tech would know this instantly), then ordered a part for $20 - I kid you not, it was $20!!! And replaced it himself (it was the capacitor which was clearly bloated and if the tech looked and checked it he would've known hopefully). Our AC blows cold air like it did day one. Here is their quote by the way, we could've been scammed into spending close to $18k, instead we spent $20 (and the $69 fee Conner charged us for coming and wasting everyone's time and money).

Traci C.

10/06/2020 12:00:00 SA

I actually shopped around & got 4 different opinions before I found the one we ultimately went with. There was no jumping going on here we took several months to get this going. I even told the tech who came to my home that it was way out of our price range & he didn't budge on his quote. He actually made it sound like my house was going to blow up if I didn't get this work done that day. You guys were double the price of the next highest quote. We got a new furnace & all new ducts (I know bc I see all the new shiny tubes in the attic) plus a thermostat for the back house with their own temperature control. That's all the same stuff your guys said I would get too! I'm sorry if you feel it's inaccurate but this was my experience. So glad we took our time & shopped around!

Chuck H.

4/13/2023

Once again, Absolute Airflow provided exceptional service. Special thanks to 5-Star HVAC technician David Mares for today's maintenance.

Karen P.

06/05/2019 12:00:00 SA

Just had my air conditioner, heating system and duct work competed in 2 days by the best guys you could ask for. Thank you Jason, Milo, Ozzy and Adam, you were on time, and very professional. I had the heating system that was original to my condo, Jason explained that my duct work was only made for heating, and that when you add an air conditioning system the duct work cracks from the hot and cold air, then you could be exposed to the ascpestos. I decided to replace everything, and I'm so happy, the air is now cool upstairs in all three rooms. Before it was cool downstairs and ok upstairs, now I can feel the cool air blowing thru the vents.This summer will be so comfortable. I would highly recommend this company.

Nick H.

12/02/2020 12:00:00 SA

I selected AA over others (even though they were not the lowest quote) to install new heater and AC this past summer primarily because of all the positive reviews on Yelp and gut feeling after consultation with Drew that they will do the job right so I can sleep at night. I was very impressed with the crew that did the installation. They showed up every morning, worked all day, then cleaned up before they left. They also did a fantastic job of removing and installing the new units, especially when I asked to make sure the unit is secured in the attic, they even added more straps to make sure I was at ease.
I didn't write this review until now because a few weeks ago, I called AA to check out heater noise when I first used it since the install. They came out right away to adjust whatever it was to ensure I have heat for the chilly nights. That kind of great service is another reason why I selected this coming. If you're like me and want to make sure the job is done right the first time with great service, contact AA. I'm happy so far with my new AC and heater.

Van T.

8/19/2022

Our 25+ HVAC system finally failed on us. Truly, we knew the system was old but were just hoping it will survive another year every year until it stops working. It was difficult for us to gauge what sort of pricing is reasonable nowadays with the pandemic and global supply shortage, etc. so we did what we can to ask for a minimum of 3 different quotes from places that have relatively good ratings in Yelp. Absolutely Airflow wasn't cheap but they were cheaper than the others. We had an excellent experience working with Marcus and the crew (Mario and Andres) from Absolute Airflow from the Wesminster location. Marcus was the manager that came to our place and assisted us with the pricing and contract. Marcus has a good demeanor working with us on the pricing, scheduling, and selecting the proper HVAC systems. Ultimately, he was able to build the trust with us that solidified our decision to give them the business. After the contract signed, the installation was scheduled for the following week, very quick!! During the next few days prior to installation, I watched so many YouTube videos and learned so much good and bad (stressful!) but one thing stuck with me was whatever HVAC system you choose, it will only perform as good as the people who install it. The day of installation, the two men crew included Mario and Andres showed up right on time. They turned out to be absolute best performing the removal of the old and installation of our new HVAC system. Mario was knowledgeable and experienced in his line of work and was able to explain to us the process of how and what needed to be done whenever we asked him questions. He showed cares and concerns from a customer perspective to ensure we feel comfortable especially with all the construction activities happening throughout the day (we had an 8 months old at home). At the end of the day, he walked me through all the critical components installed (AC condenser outside, heating units in the attic, and drainage) and did a quick check on temperatures for all the rooms. HERS test was conducted the week after through a 3rd party company hired by Absolute Airflow who also pulled permit with City. Finally, City's inspector did their inspection today and signed off the job well done!! Our overall experience was great and money well spent especially this was a big investment for us.

Things that need improvements:
1) Communication with clients after contract signed to ensure everybody on the same page regarding details on the system to be installed. In our situation, we agreed on a two stages AC condenser and turned out someone decided it's okay to get a single-stage AC condenser without notifying the clients. Luckily, Marcus got it all worked out fine at the end but it was stressful and lack of transparency.

2) Handling of contract paperwork needs to be dial in between office and field crews. The truck driver picked up the wrong HVAC system in Oxnard!! That caused delay with installation and required to come back another day to finish the work which happened to be the following Monday with weekend forecast in the 90s.

Rosanne L.

7/25/2023

Called for the free quote per the ad on the fish radio and they called back saying it's not free and the charge is $99. It's only free if I buy a new unit...funny how their whole ad was based on scammers that only want to sell you a new unit.

Janel M.

7/23/2021

NIGHTMARE!
They earn their business by being responsive, everything ends there! I was a property manager for a house I called them over a year ago, they were the only ones able to come out fast. They hit me with an estimate that was really high, offered to discount it by doing a month-to-month service maintenance. i agreed. The work they ended up doing, wound up needing to be repaired again. I had to hire another AC guy who wound up fixing it for me for a quarter of the price. When the credit card stopped working I begin getting harassed as they try to continue to collect $19 for a monthly service fees. I never called them for one service Maintenance inspection. I explain to them they never did the job right the first time their service fee was not desired I had to pay twice to get the initial work done and I do not want their service maintenance at the property.

They're only response was consistently has been, But you signed a contract! But you signed a contract! But you signed a contract! They can care less about services not wanted for four crappy previous job.

This place is a Buisness of over charging for the work and acting like their service inspection is anything more than another attempt to get Through your door to over charge for more services not needed.

Oh and I explained to them I'm no longer the property manager for that house yet they keep calling! and calling! and calling me!! Worst AC call I've ever made! NIGHTMARE! Over and over
again! Total Hustle

Chris V.

2/17/2020

I am really thankful to find a company that embodies amazing customer service. It's already difficult to make a call worried about what the problem you may have and how much it's going to cost. However the couple of times I have had Absolute Airflow come out, everyone has been so nice, patient, and attentive. I appreciate the time they take to explain everything. Victor, the owner is extremely great over yelp and helps answer questions. I was really grateful they now have plumbing. Zach came over to help address somethings with my water heater. Not only did he show up early but also decided what I needed was so minor that they didn't need to charge me. I work for Nordstrom and I can say Absolute Airflow and their team has the same principles we do as a company!

Marty M.

9/14/2020

Don't often write reviews but was very happy with the service and pricing that Absolute Airflow provided today. We had a sewer line blockage and Zach did an excellent job of clearing it and explaining the cause, without trying to oversell me. Something very unique is that Absolute will come out again during normal business hours at no charge if my line clogs again with no time limit. I like people who stand behind their work!

Jeffrey C.

12/15/2020

It's important to point out when a company goes above and beyond. I want to thank John and Joseph for excellent service today. They were on time to the appointment, polite and courteous, and as important took the time to show me the problem with my HVAC unit and patiently discussed options. I felt like they were looking out for my best interests. With home repair companies the experience can be a blessing or a bust and I couldn't be happier with the service, pricing, and staff at Absolute Airflow.

Sean B.

02/07/2020 12:00:00 SA

The heater broke in our home and within minutes I had an appointment scheduled with Absolute Airflow. They were super friendly over the phone and very accommodating to my schedule. They called ahead of time to let me know when they were coming and arrived early in a clean uniform (they even brought their own carpet to wipe their feet on and wore shoe covers to keep the house clean). They inspected, identified, and fixed the problem with my heater within 15 minutes and the problem was solved. I highly recommend them for all of your heating and A/C needs! Very satisfied.

Serena R.

10/29/2020

John R. was on-time, amazing, & friendly! He was super knowledgeable. Went above and beyond to answer any and all of the questions we had about our heating system!!! I would highly recommend him and Absolute Airflow!

Crystal L.

7/13/2023

I called airflow about 2 years ago stating that when we turn on the AC it smelled like wet dog so the tech that came out told my husband and I that because we're not using the AC as often and the humidity caused mold to grow in our AC so it would be best to install a scrubber to clean it all year long. So we agreed to pay the $800+ and at first it worked. come around the next year when I turn on the AC again for the summer it started smelling like wet dog and when I called the same tech he comes and tells us that we need to condition the unit, clean the airlines, replace this and that, etc.

Look the guy who came was extremely nice but when it came down to it he said I needed to spend another $500.

Does that make any sense? If you tell me the scrubber is going to solve the problem by CONSTANTLY CLEANING THE UNIT then it should have done that. So I'm out $800 and it still smells like wet dog. Thanks absolute for NOTHING.

Kenny G.

03/11/2022 12:00:00 SA

I have used and trusted Absolute Airflow for a few years now - we've had our tankless water heater pumped, drains clogged, air ducts cleaned, an Air Scrubber installed, AC tune ups, heater system cleaning and checks, system.moderators added and now.we are adding a Halo 5 water treating system for the whole house which is huge. Spent plenty of money but I can tell you the service, professionalism, friendliness, and trustworthiness has been fantastic. We have had others but Donovan G has been our most helpful and a fantastic serviceman. We appreciate that he fights to get us great deals and always does a very thorough job. Kids and dogs like too! Thanks D!

Dylan N.

11/20/2019

These guys are top notch!!! From scheduling over the phone to the technician John showing up as scheduled (very rare) and they had a short time window as well which was nice. Explained all my options on my old system over all excellent service

Sindy C.

11/01/2019 12:00:00 SA

We had some issues with our AC unit not blowing enough cold air. We set up the apportionment and had them come out the next day to see what the issue was. We had John come visit us the next day.
Within about 15min he told us it was a simple fix and would get right to work. He made sure we were happy with the outcome and we finally had cold air blowing through out the house with no problems. He was very courteous and even wore booties around the house. After about an hour he was finished, great service. Thanks again.

Jo L.

1/21/2020

While it saddens us to have to give such a low rating to any company, let us start by saying, we spent $26K on a whole new heating and air system with Absolute Airflow. Despite the large amount of money we spent with them we have been very disappointed and let down by the customer service aspect & workmanship of this company, especially when Absolute Airflow touted it's service & their customer's satisfaction as being their number one priority. It feels like our trust & good faith was taken advantage of.
Perhaps it was our fault for putting so much belief, faith & trust in all that the Tech Supervisor, promised us. We promised we'd be taken care of multiple times. We were promised a best price guarantee. We were promised the best installers in the business. We were promised he himself, the Tech Supervisor, would supervise the installation personally which did not happen.
It has now been over a month since installation was completed on December 7th. As of today, January 20th, we have yet to receive a final invoice, manufacturer's manuals, and most importantly any follow up. I was only given this review link because I tried to reach out to the same Tech Supervisor to discuss these issues, but there was no call or text from him or anyone else. To put salt in the wound, one of the two manuals we need was just left on our porch without any notice after I had reach out. I would like to know how we're supposed to know if we have 'the best price, based on their guarantee' if none of the paperwork, or even original quote we were provided has any model #'s? Additionally, the installation was completely unsatisfactory and in some instances, careless. So much so that they had to be called back out to fix several issues even arguing that the work was 'functional' while looking completely unprofessional. There were scheduling issues when trying to schedule their plasterer as well. We had to make several calls to confirm when the plasterer was going to be here. The scheduler, Justin, would tell us he would check and call back. Never received any calls. We had to call him several times to get confirmation on when the worker would be here. It really feels like we were duped into believing in this company by the stellar reviews on Yelp and by the Tech Supervisor who sold us on a product and company. However, once the sale was made, it was a whole different story.
At this point we have no faith if we were sold a system we did not need or sold a system that is completely overpriced. We have come to terms with our mistake in blindly entrusting our home to Absolute Airflow without doing our due diligence & seeking quotes from other companies, however when you are without heating during the cold season & holidays & you are led to believe you can have absolute faith in a company & it's people, sometimes desperation gets the better of your judgement.

Helen C.

4/21/2020

John serviced the air and heating system. With an expected heat wave this week, I am happy my air conditioning will be ready. Also I signed up for the maintenance program, I won't have to worry about cleaning my air/heater in the future.

Brandon G.

12/17/2021

They came out to give me a quote, and I ended up going with a different vendor. They would still call and text with offers for tuneups, which I declined. On one of the calls, I told them to unsubscribe me from their list and they said they would. A day or two later they texted me again. I replied via text that I was supposed to be unsubscribed and it was now harassment and was also a Do Not Call violation. They never replied to that text, but then fast forward a few weeks and they text messaged me again. It is not just annoying, but also illegal for a company to continue to contact you for marketing purposes after you ask them to stop.

Joshua M.

8/28/2021

Criminal behavior IMO! They purchased a business in Palm Springs/Indio and had everyone sign service contracts directly with them and then disappeared! No notice; no refunds. What's worse is that they continued to charge my credit card for monthly payments on the service contract when they have provided no service and are no longer anywhere to be found! I had to cancel my credit card to get them to stop. I have filed a police report and a compliant with the California Attorney General's office. STAY AWAY FROM THESE PEOPLE!!!

Regarding the owner's replay below, no Victor, we did not receive any notice (and neither did a lot of your other valued customers based upon the reviews). And we DID call you for plumbing service under the contract you charged us for and are not honoring. We were told only that you had no technician available in the area. Nothing about skipping town with people's money and not honoring your contracts. We were told to call your sister company, All Seasons and that they would honor the contract. When we called All Seasons, they told us that they had absolutely no association with you and were absolutely not honoring your contracts (I guess you and your sister company have somewhat of a strained family relationship). Also, according to my credit card bank and the CA Attorney General's Office, I should not have to call you and beg you to stop charging my credit card for services that you are not providing as your doing so is fraud.

scott h.

09/04/2019 12:00:00 SA

Jason came at a late appointment and was very thorough. Diagnosed I needed a new pump. Got the part and came back to install within 30 min. Finally comfortable with cool air. Def recommend .

Chau L.

8/27/2020

Awesome customer service! Office staff and technicians were professional and prompt in answering questions and working around our schedules.

Michelle L.

01/03/2020 12:00:00 SA

I just met with Patrick who inspected my Air Ducts. What excellent customer service. Patrick was on time and very honest. He knows his stuff too! He doesn't try to upsale you. And my little girl loves him which is a plus. Nicest guy ever!

For all of our AC/Heating/Duct needs I will be contacting Absolute Airflow as well as recommending this company to my friends and relatives.

Before you go with another company, do yourself a favor and contact Absolute Airflow!

Jay F.

8/27/2020

Friendly, reliable and trust worthy service! Can't ask for a better company to work on our home unit. Great job and will definitely have you guys for future service

Judith C.

09/05/2019 12:00:00 SA

Following an issue that popped up and sharing my concerns, Absolute Airflow handled my concerns like true professionals. They fixed an issue and went above and beyond to make it right. The technician who took care of my AC was an expert in the field and showed his true mastery of the subject. I highly recommend AA for your repair needs. Ask for Wes if he's available!!!

Maung T.

8/16/2023

I have issued with my air conditioner vents, water heater and also no water for the dishwasher. Technician John R and Dave M came here and spent a couple of hours and fixed everything. They are amazing and very knowledgeable people. Honest, trustworthy people and friendly. Thanks god I made a good choice of hired this company.

Tricia H.

05/10/2021 12:00:00 SA

I wanted to correct my error on my review. The owners name was Victor not Justin, my apologies. I recommend the services they offer. I am very pleased with their professionalism and were very polite.

Shweta N.

9/24/2020

We had a faucet drip, blocked bathroom tub and under sink leak. Hugo was very professional, explained the whole issue. Gave us the proper cost breakdown of the fixes needed (very reasonable and went above and beyond to fix the issue. Definitely recommend!

Andrew E.

08/08/2018 12:00:00 SA

Great company to work with. All options that were given were all very affordable options and no pressure to make a decision on repairs. Highly recommended company to work with!!
Will be calling them again if I need any services.

G S.

11/16/2020

My home had a 30 year old system that needed upgrading, after meeting with my Absolute Airflow salesman Ashton (the best) it was just a no pressure informational and just the facts presentation and we went with a complete new install... New heater, new A/C, new ducts, Nest thermostat, the new system was relocated into the attic and to top it off we went with the tankless water heater (completely freeing up precious garage space).

All the work was done in three days, the workers all wore face masks, laid down tarps, clean uniforms and clean trucks. Ashton our rep visited on site twice to check in and make sure things were going well. Daniel Lopez and crew installed the system and was always answering my questions and making sure I was happy and aware of his progress. The Absolute Airflow plumber Zack reinstalled his own work because he wasn't satisfied with it, I felt like both crews treated my house like their own home.

Ashton promised me the Moon like every salesman but this guy and this company came through with everything. The system works outstanding and it's all so quiet (amazingly quiet). Very much worth the cost to have the latest technologies and all done from people that you can tell care about providing quality service.

Amir S.

08/02/2019 12:00:00 SA

Hands on the BEST, the dispatcher J was awesome in regards to coordinating everything and the dispatched tech Brian Penilla was extremely knowledgeable and educational. Took his time to explain and make the recommendations in a priority need manners. I would recommend them in a heartbeat and specially Brian, he knows his ac and he delivers. Thank you guys!

Allan P.

05/03/2020 12:00:00 SA

Awesome company! Robert was wonderful to work with for scheduling and the tech who came out was efficient and arrived right at the beginning of the two hour window we were given. Definitely recommend!

Kevin G.

9/21/2018

The Absolute Airflow team were great from Victor and Mike to the guys crawling in the attic (Mike, Ian and even their new apprentice). We have had plenty of bad experiences so it was a great relief to find a group that goes above and beyond to do the job right and take care of their customer.

Short history:
The 1st company installed a new AC system 8 years ago when we moved in and within a year we had to have the system recharged due to it leaking. The 2nd company did a recharge and said the leak is so small and it would be very hard to find. The next year I woke up to water dripping out the hallway light because the system had frozen over and the drip pan under the coil was not level so the water over flowed the corner. The 3rd company leveled the drip pan, recharged it and put a can of basically fix-a-flat for AC in it. That lasted about 5 years.

We called Mike and Victor a couple weeks ago to check our system because the AC was running longer than normal and the air was not as cold. They came out that afternoon to inspect and test the entire system. The system was out of refrigerant so they recharged it and recommended performing a dye test to find the leak. The first of the 3 that have worked on it to recommend it. Mike came the next week to look for the leak. It took about 30 minutes to find that a third of the AC coils were leaking (cheap aluminum unit). Victor came that day and provided a great price to replace the coil, condenser and needed corrections. He had us scheduled that week for installation.

The crew arrived on time and went right to work. They fixed several design problems from the prior companies by installing a copper coil system, plenums, dampers, corrected the duct work and even added a secondary drip line and an auto shut-off. I will or Victor will post the before and after pictures so you can see the amateurs from the professionals.

The work is top-notch and we could not be happier.

Darryl M.

11/13/2018

So my Wife and I bought a house a few years back, and I noticed over time that our old heater would be turning on every 10-15 minutes. I called Victor and he and his team helped us out! We found out our old heater was from 1970, was on the verge of cracking from heat spots, also was too small for our size house. Not to mention was being over worked because the return air spot was too small for the unit itself. They took pictures and sent them to me to see as they worked. When I would get home his team showed me in person how bad the old unit was.

We decided to get a new furnace and add central AC to our house. They even relocated it to my attic so now I have another closet in my house! Also it is way quieter then what we had before, I don't even hear it run, but feel the warmth. The team he has is super nice and friendly, Ian, Kamern, Micheal, Bryan all did an amazing job. Micheal even did some patch work for us on a wall that had nothing to do with the install of the systems! Talk about above and beyond! His team let us know everything that was going on with every step of the install. Victor's team always was on time, and amazingly clean. You would have never known we had work being done to our house when they would leave. That CLEAN!

My wife and I also have just started a family, and his team would let us know when it would be noisy in the house, and if my son was sleeping they would work on something on the opposite side of the house to make sure they didn't disturb him.

Lastly they are affordable and have amazing ways to finance your new systems. With my wife and I starting a family money is tight, and Victor made it work without skimping on anything! I will be calling them for maintenance on my units, also I HIGHLY recommend them to anyone.

Thanks again guys!

D G.

4/21/2021

Landon C. was very professional and courteous. We are extremely happy with the service we received and would recommend these guys to anyone.

Maziar A.

01/04/2021 12:00:00 SA

Scott and John were professional. They diagnosed, cleaned, and got my heater furnace running again. I'll definitely call them to keep up on the air ducts, AC, and Water heater maintenance.

Thank you

Gyl G.

11/25/2021

I just want to thank AA for coming over yesterday and fixing our heat. It gets pretty chilly in the mornings and the house was cold last week. We've had a system for about 1-1/2 years that they installed and have been very happy with it. Everyone who worked with us was very professional. Their customer service is also very friendly and does their best to be responsive. I can only imagine how difficult it must be for small businesses right now to find qualified people so I really appreciate you getting someone out to fix our problem. Thank you!!

Robin L.

10/23/2019

It's a heat wave over here so of course our AC goes out last night! Ugh, just our luck. So this morning I had the fun task of calling as many places as possible decent yelp reviews to see who could come out today (we can't wait b/c the baby's room was an inferno). I found one place that could get me in during a 4:30-6:30 window, another between 4 and 6 but Absolute Airflow could squeeze me in between 11-1...sold!

Really nice guy named Ian came out. He put on booties when in the house which is a nice touch. He was obviously knowledgeable and explained to me exactly what was going on in layman's terms. I needed the same part replaced on both AC units we have and he was able to get us back in AC working order within an hour or so.

He shared recommendations for what would need to be fixed in the future (no pressure on doing it now) and also encouraged us to have them quote a new system. He also talked about their maintenance plan which for $14.99/mo ensures you're in good working order, gets you bi-annual check-ups, access to discounts etc...I have NO idea if that is a good deal or not but I'll check around and maybe we'll do that.

I saw a yelp deal where if you buy $100 they will give you $150 worth of work. Ian called the owner b/c he himself wasn't familiar with the deal and while the wording is such that you are supposed to buy it before they come out, they simply took some money off the bill; that left a VERY good taste in my mouth (not just because they actually gave us more than the $50 that we would have gotten if I had purchased the deal but because they were so cool about it).

We'll be back!

Kyle G.

02/01/2020 12:00:00 SA

Highly unprofessional.

They spent 2 days working in our home to provide new AC/heating. The first day they arrived 2 hours early with no warning/call/text ahead of time. Honestly if it were only that, I wouldn't mind. I know with maintenance companies the schedules can typically fluctuate, its annoying but not a huge deal.

However, the second day on Saturday was awful. We work Monday-Friday 9 to 5 in our home and typically like to sleep in on the weekends when we can. Knowing that their work would be loud (its not their fault that working with tools is loud, after all) I decided to sleep in our upstairs room. This way, the noise from their work wouldn't be an issue.

Despite planning ahead, I was still woken up by them when they decided it would be a good idea to blast Rage Against The Machine at full volume in our kitchen at 9 AM. Who does that? It's not your home, people are trying to sleep. Honestly I even listen to RATM every now and then, but have some respect and don't blast it at full volume on a weekend morning with people sleeping.

Same day, I'm in the bathroom undressing so that I can take a shower. THIS DUDE WALKS INTO THE BATHROOM WHILE I AM NAKED. Despite the door being closed with the light on, this guy comes in anyway. No knock, communication, nothing. Once he saw that I was in there he walked out, but dude its your second day working here, you know its a bathroom, what are you doing??? I was pissed, but imagine if your mother/sister/wife is in there instead. Do you want these guys waltzing into the room while they're changing? I'd assume not.

At the end of the day, there are plenty of companies who can fix your A/C. I'm sure these other companies would conduct themselves with much more professionalism, courtesy, and respect than Absolute Airflow does. Do yourself a favor and hire somebody else.

Ramin A.

03/05/2021 12:00:00 SA

I have had over 15 different companies at the house for the past year, trying to replace our system. Dennis is an excellent and knowledgeable salesperson without being pushy or trying to sale unnecessary stuff. Bottom line we had many other choices with lower cost, but we chose these guys and it all started with Dennis stepping into our home with his warm and welcoming attitude.
The idea of having strangers inside our house for days is always a concern of mine and my family. We had an excellent experience with the installers (all 3 of them). They were very aware of the situation and all three of them were such professionals throughout the whole process. Kudus to them and this company for promoting such excellent culture.
I know they probably don't have much options, but the only thing that I did not have a warm fuzzy feeling about is the 'finance company' that these guys use. If I had to make a suggestion, that's the only thing I wished it was different.
Anyhow - since they were done with the project the system is running just the way I was expecting. They listened to our needs and they deliver an excellent project to my family. We appreciate their attention to details and the way they carried themselves.

Angelica C.

7/26/2021

We requested an in person consultation for this past weekend and nobody showed up. We were excited to work with this company because we trusted the reviews, but we're disappointed to find that they have poor communication and organization. We followed up within our requested time slot and the representative did not seem knowledgeable or equipped to help us. They let us know somebody would be in contact with us to address our consultation issues, and we have yet to hear anything several days later. Would not recommend this business unless you want to be chasing down their service.

Caroline F.

08/08/2021 12:00:00 SA

Called many places! These people are professional and what they tell you they do. You may pay more. But so worth it.thank Walter and team. I will never use a rinky dink place again. I feel at peace and love my new heating and Airconditioner unit. Work is impeccable.

Josie R.

06/03/2022 12:00:00 SA

Just wanted to say how amazing George was. He took care of our headache of an A/C unit. Other Companies couldn't seem to fix our system correctly. He took the time to do the job correctly and efficiently. I can't thank him enough for going the extra mile for our mortuary . I highly recommend Absolute Airflow.. They'll get the job done right, the first time around. Thanks again George .. We appreciate you.

Kathy U.

1/20/2021

I needed my dryer vent cleaned out really bad. It has been two years and wow once Juan cleaned out the vent. My dryer worked so much better.
Juan is super reliable, quick and friendly service.
So next year I will be sure to call on ABC Duct Cleaning again.

John P.

08/02/2019 12:00:00 SA

Victor responded to my quote request on the same day to set up a time for an inspection and estimate for a minisplit install.
They price matched two other quotes and ended up giving me a better system than the other companies based their quotes on.
The work was finished in less than a day as promised and the team cleaned inside and outside before leaving.

Roberta E.

06/09/2020 12:00:00 SA

Super disappointed!! I heard fabulous commercials on the radio, full diagnostics and change your air filter all for $59... (that didn't happen) I should have known it was all too good to be true! I read all of these amazing reviews and again... should have known it was too good to be true! I called them out to help with Air Flow into my master bedroom and front living room. The 1st guy came out (very nice young man) after 2 hours of him being in the attic and every room he said he needed to have his manager come out to give me an estimate. I said, OK - he called the office and I had another appointment for the same day later in the evening. 2 other men show up (1 was training) and another 2 hours of my time... They wanted to re do all of my duct work for a mere $6000! Really?? My duct work is not old and isn't in need of replacing. They offered to fix the master bedroom for $1000... Seriously?? They are sales people... I spent $59.00 to spend all day in my home, no air filter replaced and no cool air where I wanted it!! Then to top it off, they sent me text messages and emails (with my name mis spelled) asking Did we do something wrong? Yes! You did! (Ps, they didn't respond to my email). I called my local HVAC guy over and let's just say... I Absolutely won't be calling Absolute Airflow ever again!

Isabelle K.

09/12/2020 12:00:00 SA

My neighbor highly recommended Absolute Airflow, so I scheduled an appointment for the maintenance of my HVAC system. The staff on the phone was super pleasant, and they followed up with calls to confirm our appointment. When Duncan showed up with a smile, laid down a mat at my front door, and immediately put on booties, I was extremely pleased with the respect being demonstrated, and the attention to detail.
Duncan checked that the cooling was consistent from room to room. He spent quite a bit of time in the attic cleaning/maintaining the heater, and then took apart the A/C unit and cleaned everything. Furthermore, Duncan answered all of my questions about these systems. I have had maintenance service in the past, but it paled in comparison. I thanked my neighbor for the reference to this top notch company that takes so much pride in its customer service. Thank you, Absolute Airflow!

K J.

4/16/2023

I hired them last year to help with some issues with my HVAC. Two techs showed up, one with experience and one essentially an apprentice. The more experienced one attempted to upsell me on other services. I signed up for vent cleaning and instead they installed a filter that they claimed was worth more than what I paid for. When they showed up for the filter install, there was another similar pair (one with experience and once apprentice). Yet again, they tried upselling me on things that I really didn't want.

Since this visit, I have been receiving nonstop calls from them soliciting further services. Every single time I answered, I politely told them to stop calling me. This has continued for 5 more calls, including one today. Since they won't comply with my request, I'm left with no choice but to provide my first ever one star review on Yelp based on my belief that they care more about hustling for profits over providing quality service.

Colin W.

02/02/2021 12:00:00 SA

My wife and I had been thinking about upgrading our A/C and heater in the condo we own. Ever since we had someone come out about three years ago to fix a faulty board on the fan, we had been toying with the idea. A couple of weeks ago, while using our heater, we noticed a lingering scent of natural gas after the heater shut off. We quickly called the Gas Company who confirmed it was a faulty regulator on our heater and so we had to have the gas cut off until we got it fixed. The next day, we set to work, putting out our feelers, trying to get quotes from across the board, not to get the regulator repaired or replaced, but to completely get our system upgraded.

Absolute Airflow was one of the first we reached out to and the first to visit. When Ashton came out, he walked us through all that would need to be done to not only replace our old units but to bring everything up to code. He checked everything needed for the job from the breaker box to the heating unit closet and even got up on the roof to examine our old A/C unit - all of which were practically original from the 1980s or 90s. He even went so far as to sketch for us how the new, proposed system would work. He went over the discounts he could offer as well as the Freon buy-back from our older system.

Over the next few days, we had a few other representatives from various HVAC specialists come out but none did as thorough of an inspection, as detailed a plan, and as accommodating an offer for financing as what we received with Absolute Airflow. On top of that, while the others did offer varying degrees of maintenance plans, again nothing beat the offer Ashton presented us with.

On the day of the instillation, Daniel and Ernesto came right one time and while the work took most of the day, they were more an accommodating to my wife and I having to work from home. They came fully prepared, masked up the whole time, and got everything installed without any issues. Once everything was all set up, they walked us through our new Nest setup.

The only hiccup came when the handyman who was scheduled to patch some work the installers had to do in our hallway to run a 220 volt line from our breaker panel to the heat pump, did not show up. We reached out to Ashton and found out that there was a scheduling mistake and that the handyman would show up the next day. True to his word, Ashton had the handyman come out and he was finished within a couple of hours leaving our wall and ceiling looking untouched. I can't even call this a complaint as it was a simple miscommunication but Ashton and Absolute Airflow did what they could to rectify the situation.

Ironically, after getting our new system installed, we have not had to use it very much as it has neither been too hot or too cold, but the few times we have let it run, it's been perfect - far better than our old system ever ran. Considering that as a homeowner, this was my first real experience with HVAC instillation, Ashton and Absolute Airflow far outdid themselves and my wife and I would only be too happy to recommend them to anyone in need to good, honest service.

Mitch And Kim B.

7/26/2022

Checked out our issue. Gave us a quote and installed the same day. Great team to work with!

Dennis H.

10/26/2022

I want to give a shout-out to one of the service people, Gabriel Lina. He was professional, knowledgeable, polite, pleasant, and thorough.
Gabriel serviced our AC and heater, and despite having to work partially in the dark, he didn't rush the job and made sure everything was checked and performing.
Service people are the face of an organization and Gabriel left us with a great impression of Absolute Air.

Ryan D.

8/30/2020

Arrived masked. Gave me options of what can be done. Never felt pressured with either option. It worked well and fixed the problem for the mean time. Nice guy. Would work with the company again.

Javier Z.

8/16/2018

I saw these guys as they were finishing up a job at my neighbors house. I asked if I could schedule a service as I had neglected to do so prior to summer. Not only did they send their tech over right away, thanks Ian, but they were way more thorough in doing their service than anyone I had used before. Highly recommend them.

Madison K.

11/20/2019

This is the company I would choose any day! I was in escrow on a house that had no heating. Patrick came to give me an estimate for full heat and air install, spent a great deal of time educating me on all the potential options and gave me an on the spot estimate... which is essential with the time sensitivities in escrow. I had 5 other quotes for the same job and Absolute Airflow was giving the best deal with the most high-tech thermostat. I also had to wait up to 2 days for the other quotes to come in. Patrick is an outside of the box thinker and he is a great representation of the company. You know what really sealed the deal? When he saw the notepad I was taking notes on and told me that one of the other companies I had on there was also a great company. It might seem counter productive for someone to say that, but for me, it showed me that he's honest and not afraid of the competition because their prices, responsiveness and customer service will outrank anyone.
I ended up having to cancel escrow and Patrick was understanding and encouraging that the right house will come along.... and when it does Absolute Airflow will be the only company I trust!

Roenyl T.

08/07/2019 12:00:00 SA

After hours of looking through countless companies on Google and Yelp, I'm glad I went with Absolute Airflow. I cannot stress enough how amazing our technician, Stevie Alvarado, was. He arrived on time and was professional, informative, and honest. He performed the cleaning and maintenance efficiently and left no mess. Furthermore, he took the time to inspect our air flow system and gave us his honest recommendations.

Bottom line, if you're looking for honest, hardworking people, definitely go with Absolute Airflow. Thank you for the peace of mind and for helping my family survive the California summer, Stevie!

Dharm P.

7/29/2021

Joseph was the technician who came for maintenance, he was well dressed, professional and on time. Today I had a second opinion done by Absolute Air and the Technician Joseph was absolutely terrific, he walked me through the details of getting my A/C up to day 1 specifications which weren't shown by Dynamic Air previous day (Maintenance) He did a thorough cleaning of the inside and outside unit and I have the pictures as a proof of how the previous day cleaning was not performed properly by other company (Dynamic Air) I'd pick Absolute Air over Dynamic Air any day, sure it's $20 more but worth it. I also received a detailed report of my unit and the technician was knowledgeable and helpful and very friendly. Would definitely recommend to everyone.

Mike Rains, ReMax TerraSol R.

01/10/2019 12:00:00 SA

It is so refreshing to have Victor and his crew taking great care of me and my clients. As a Realtor, it is crucial to be able to refer clients to someone that represents me well when interacting and serving my clients I send there way. They knock it out of the park and are fast, courteous and very fair on what they charge. So call them every-time you need your heater, AC and ducting work done! You'll be glad you did.

Brandon B.

10/16/2021

BE VERY CAREFUL BEFORE USING THIS COMPANY

I inherited this company as they purchased my locally owned service provider.

They state on their website that they are, ...based on honesty and integrity. In my experience, that is a lie and they have proven themselves to be dishonest with no integrity.

INCOMPETENCE - Employees sent to repair, seemed to have little or no experience. On multiple occasions, their technician had to send for a Master Plumber for assistance. Also, the same technician had to call the product manufacturer for help as he did not have the level appropriate skill set.

BAIT AND SWITCH TACTICS - They provided a written quote for service which they did not honor and changed the terms and increased the cost an additional $1,600.00.

FRAUD - They illegally charged my credit card (which they had on file) for services without my authorization or consent. I easily won the chargeback from my bank.

OFFSHORE CALL CENTER - For a company that prides itself as being American by displaying the American flag as well as an eagle on their uniforms and painting service vehicles with red, white and blue paint, they do not have the integrity to support USA based American workers as their telephone calls are routed to an offshore call center.

Based on their ridiculous motto that the telephone answering agent says with each call,... It's an amazing day at Absolute Airflow Plumbing, Heating & Air. How can I make you smile today? Take note that I have not smiled once since becoming associated with your company !!!!

******* Update in response to owner's reply *********

I am like a man and I and have given you MULTIPLE opportunities to contact me directly (which I have in writing) and you have ignored.

Now you want me to call you after I post a review? Really? Too little, too late Victor. As a 'man' you had the opportunity to resolve this 'man-to-man', but you ignored it.

I am posting an HONEST review and not 'messing' with your or your 'family business'. You are ridiculous.

Based on the other reviews here, there are quite a few other dissatisfied customers in my area who are very upset with they way in which you have treated them as as well as your former employees.

If you want to talk, like a man, Victor, you can call me. I have done my diligence. You have my telephone number.

Bryant C.

07/12/2023 12:00:00 SA

We were really impressed with the background and knowledge of Preston. During his visit, he immediately knew what was going wrong with our air conditioning unit and only recommended us the best. We were able to get our HVAC fully replaced within the next day punctually. Their team is very experienced with installation and also keeping the area clean afterwards. A job well done by absolute air flow and I highly recommend their service to anyone looking for an HVAC replacement.

Jerry B.

9/24/2020

Requested AC install quote after reading some good reviews. Dennis showed up on time and proceeded to access the situation and provided a fair quote. I received two other quotes but Absolute seemed to be the best overall and Dennis (and the owner) followed up to see if any other questions could be answered which I appreciated. After some delays with my HOA we were scheduled a week out. Carlos, Anthony and Alex were all professional and knowledgeable. Carlos explained everything and answered all questions I had. He knows his stuff. A couple of supervisors even dropped in to see how it was going. Overall, great job and even went above requirements to ensure satisfaction with the new installation.
The only con with the job was that some dirt/mud from the AC location was tracked all over the landing area outside my front door and stairs that I had to clean up. Shoe coverings should have been worn from the bottom of the stairs into the condo. Just a little feedback to get from B++ to A but not a big deal, I still recommend Absolute.

Michelle G.

05/07/2020 12:00:00 SA

I just recently had absolute airflow do a complete renvoation to my AC/Heating unit. I own and run a licensed group home for individuals with special needs so having an AC unit is an essential need for our home and their health. Their team was nothing but professional and courteous. I have had my home worked on for years and this company was the best! All the workers wore shoe coverings as well as wearing masks and gloves to keep everyone safe in every way! They handled my home with care and I would highly recommend them to anyone seeking service or installation for your HVAC needs. THANK YOU ABSOLUTE AIRFLOW!

Vickie C.

7/30/2019

When our air conditioner went on the fritz we were frustrated with the lack of response by several other companies. During a very hot spell, when your air is not working, you want service and you want solutions as quickly as possible. That is what we got with Absolute Airflow. Justin was very knowledgeable, friendly and respectful. He gave us options and then let us determine a path forward without pressuring us. My husband visited the office and met with Victor and several other employees who were all very friendly and genuinely dedicated to customer satisfaction. The service technicians Alex and Carlos where professional, friendly, skilled and efficient. They has all the tools and parts needed in the company work van and set to work quickly. They were very careful to not track in dirt and cleaned up all packaging and work materials. I highly recommend this company to anyone that wants old fashioned service where customer satisfaction is their number one priority.

Hyun Jung Y.

06/05/2021 12:00:00 SA

I had an issue with a local contractor for air conditioning... that person completely disappeared that we had high concerns on this summer. We contacted Absolute Airflow last week and they were so professional to review our issues and presented options I can choose. Chris was an inspector that we found very trustworthy so we didn't even think about multiple quotes but accepted his quote! Past three days, Walter and Tapia took care of cleaning up old machines and installed a new one. I can tell you guys that the work they did is so clean and professional today that made me realize how much sloppy jobs the previous guy did. We sincerely appreciate attentions and awesome jobs on my house! Thank you so much!

Mike D.

04/02/2019 12:00:00 SA

I'm Very happy I found absolute airflow. These guys are honest and reasonable. I had them out at my restaurant last week giving me a second bid on repairs that I knew I was getting taking advantage of by another vendor. I moved forward with absolute air, their bid was fare. Everything works great now. The tech was clean and polite.

Peter N.

09/06/2020 12:00:00 SA

Absolute Airflow were friendly, professional, reasonably priced, and dedicated to the job. And it was a big job -- recommending a water tank and heating/AC solution and then sourcing and installing it. They also installed a water treatment device to greatly reduce or eliminate hard water deposits. At every step, they were communicative and responsive. They showed up early the next day when work overran, but the price was the same as quoted -- no hidden fees or bad feeling. I've already recommended them to my neighbor and will be using them for maintenance. These guys genuinely stand out in the crowd, for all the right reasons.

Selena L.

7/14/2019

The best professional service ever! Special thanks to the guys the worked on my new HVAC system. Chris, Daniel, Babe Ben, and Adam. They worked on our house last month, June 20th. They were professional, answered all the question I had. Respected my house and cleaned after themselves. Approachable and courteous. I would definitely recommend this company with these guys as representative.

Ben K.

8/31/2023

Called regarding my commercial ac unit that was not blowing well. Luke and Jonathan showed up early and was thorough with their diagnosis. They were friendly and honest. Hard to find a company you can trust, I am glad I found them!

Jay D.

12/17/2019

Where do I begin.......

After a Gas Meter Replacement the central heating stopped working in our home. We called the original company which sold us the unit a few years ago. After three visits of that a/c company (^#%^ Wells) I had enough with the guessing game and repetitive diagnostic fees and NO RESULTS.

We called Absolute AirFlow. It may sound like a fake review but its not. Ian the a/c tech came out the same day we called them. He diagnosed it and asked if he could have a couple of days to see if the unit was under manufactures warranty and we could go from there. A few days later I get the call hes on the way. My man Ian has the gift. Experience wins and Customer Service speaks volumes my unit was fixed and I can say I will recommend Absolute AirFlow.

Top Notch Company has earned our business and again Ian you should be proud of the service you gave us. Thank you Sir, Outstanding job!

Matt D.

07/05/2022 12:00:00 SA

My AC stopped working and I received multiple bids on replacing it. Marcus C came out to discuss the scope of the project and costs. Marcus was extremely knowledgeable, professional, and just a very pleasant guy to work with. He gave me one of the most competitive bids. I ended up going with another company for the project but I would definitely recommend checking out Absolute Airflow and Marcus specifically for your hvac needs. If you have hvac needs, I would also strongly recommend avoiding nexgen as they were overly aggressive with their sales tactics and the prices were absurd compared to all the other hvac companies I got bids from.

Brian P.

08/12/2022 12:00:00 SA

Our AC stopped working. I requested someone to come and inspect and give us an estimate to repair. Even before looking at a single thing, he asked me how old the system was and if I did any regular maintenance on it. I said 15 years and no maintenance. Immediately, he said, ok... yeah that's the problem.... He went on to basically say that he can try to fix it for me, but it might be better to get a new system. I told him to do the diagnosis and let me know what's wrong and how much to fix. Without being too wordy, he basically didn't do much to figure out what's wrong and told me he'll call me in the evening to talk about a new system. He said even to diagnose it, he would need to install a $900 part. WTF??? He still charged me the $69 and left. I called another company. They came, looked and within 5 minutes found that the capacitor was bad. Took another 10 minutes to replace. Done. 15 minutes total and AC working perfectly. He said I definitely don't need a new system. Now I'm upset that Absolute Air charged me $69 and wasted my time and my wife's time. But at least we didn't get duped into buying a whole new system for our house. If they had any decency, they'd refund my $69.

Robbie H.

2/18/2020

I was super hesitant to get my AC/heat worked on because I know how pricey things can get. But with how cold the nights have been and the summer season coming around the corner, and being that my unit is around 20 years old, I had to bite the bullet and start looking for an answer. After multiple let down quotes from a number of companies, I finally got my prayers answered with ABSOLUTE AIRFLOW. DAVID, the Field Supervisor, was the guy who sat me down and went over EVERYTHING top to bottom and helped me be more at ease with coming up with a solution to my problem. It turns out replacing my system is saving me TONS of dough in the long run and keeping my home comfortable as can be. David was extremely knowledgeable, respectful, and professional. The installers were also very respectful and CLEAN. Drop clothes everywhere, swept their messes caused by the work, no tools layin all over the place, nothing. They wore their floor protectors and all. Overall I'm STOKED on my new set up and couldn't be more happy. Thank you David and thank you Absolute Airflow

Beatriz S.

8/27/2020

I have called in Absokite Airflow for my tankless water heater and A/C unit for maintenance. They were professional and took the safety precautions necessary including wearing a mask and cornering their shoes when entering my home.
I recommend them highly. Shout out to Zack who took care of the tankless water heater.

John N.

02/01/2020 12:00:00 SA

Absolute Airflow installed a new heater/ac, electrical panel, and all new ducts. The quality of the installation and the employees were all 5 stars. I have already art recommended then to friends and family and would absolutely use them again. Thank you for the great work.

Isaiah M.

8/28/2018

Our AC stopped working. Initially we contacted Lowe's Home Improvement and they sent a contractor to our place. Before committing, we called Vic at ABSOLUTE AIRFLOW for a second opinion. It's a good thing we did because Vic reassed our situation and provided a much more cost effective solution. The work was completed fast and his guys are very polite. Vic's brother came by the following day, after the install to ensure our satisfaction and he too was excellent.
If I could rate Absolute Airflow above 5 stars I would. I waited about a month to write this review since we have been running our system non stop. I approve this company and appreciate the great work they did.

Ashley M.

04/04/2020 12:00:00 SA

We hired Absolute Airflow to replace our water heater and install a Halo water filtration system and I can't tell you how happy my husband and I are with the quality of service that they provide. Their team shows up to the job on time, clean cut, and so friendly. The techs working at our home were communicative and kept us in the loop the entire time, they were mindful of the fact that we are working from home and worked hard to get our water turned back on quickly. They're also great with animals! They weren't bothered by our dogs and in fact we're very sweet to them. We had a really great experience and would happily recommend them to any of our friends and family. We have a few other jobs that we will be doing down the line, and there's no question that Absolute Airflow will be performing the work for us. Give them a call! You won't be disappointed.

Spencer S.

1/28/2021

I wanted to get a company out for an inspection and tune-up of my HVAC system, so I reached out to several of the most reviewed service providers in my hood. This company was the only one to offer a free inspection for first time customers. Every other company would only put the money for an inspection toward any work they did. Not only that, but the work Absolute Airflow did ended up being cheaper than the inspection fees quoted by the other companies. They have a loyalty membership program, too, which includes an annual check and tune up for any and all of your systems - furnace, AC and water heater. The membership includes discounts on any necessary repairs and replacements and also has warranties for parts installed by them as long as you're still a member! It's nice that they do plumbing as well, so I'll definitely be using them moving forward.

Tanner, my service tech, was super informative. He was timely, friendly and answered all the questions I had. He told me what he was doing as he went along and made me feel at ease, since I know nothing. At the end, he provided me a bunch of pictures and videos from his inspection and work and reviewed everything with me. I highly recommend this company. Be sure to ask for Tanner when it comes to your HVAC system!

Julie F.

12/17/2022

I think it's really sad to see bad reviews for this company because I think they do great work! (Granted, I am NOT a contractor. But my friends who do construction says they do a great job. They have a great process of insulating the unit and they don't cut corners. ) Overall, I have been a customer of theirs for 2+ years. When one of my units died, they did try to fix it but kept ordering the wrong parts or the supplier kept shipping the wrong parts? Not sure, but I understand supply chain is an issue still. Long story short, they brought me over 2 portable units while I wanted for the parts cause they didn't want me to be hot and when the parts just wasn't arriving they replaced the WHOLE UNIT for free (cause it was still under their warranty!) DUDE, that's sick right? Iono, it was a good warranty and I am pleased so here is their 5 star review. It could have been a one star if my unit never got fixed or if they charged me an absorbent amount to fix it, but they really stood by their warranty policy and I am impressed! THANK YOU!

K D.

7/13/2020

Left message on Sunday. No return call by Monday at noon. I phoned back and was told they will not come out if you are a renter. Even if you tell them you will be paying the bill. Stated owner MUST be present. My landlord is over 80 and does not live locally. I also stated He can't be here. He can give approval for repairs if necessary by phone. No go...they won't come.

Michael J.

8/18/2022

I contacted Absolute Airflow for the first time today and what a great experience. Let's start with Justin and his greeting when I called, spectacular. After a few of the usual questions, Justin informs me he can have a tech at my house within 2 hours, also spectacular. Considering the time of year and the heat we've had lately, I wasn't even expecting same day service. I made the call at 1:30 and Cody showed up at 3pm. Very polite, professional and knowledgeable young man. After a brief chat, Cody got to work and identified the issue in no time at all. Cody explained the problem, presented me with my options and I chose to replace the necessary part, as he was prepared and had the part on his truck. No hard selling, just an honest quote and opinion. Cody completed the project in less than a 1/2 hour. I paid him for his excellent work and he was on his way by 3:55. Now that is quick, quality service. The little girl in the commercial was right when she said call my Daddy he's the best in the business. Though Cody is not her Daddy, he obviously operates with the same high standards as he does. I will definitely be calling Absolute Airflow again and will definitely be referring them to the friends and family. Thanks again Cody!! Great job.

Chris E.

8/18/2023

Cruz was awesome servicing our 2 air conditioners and furnaces. He was very thorough and spent a good amount of time making sure everything was working properly. He also cleaned them so they work more efficiently. I highly recommend this professional young man.

T P.

9/28/2019

It was a very high pressure sales pitch. Lots of scare tactics used as far as what would happen if I don't get my remote a\c and furnace replaced right away. Funny thing is their quote ranged from 10kto 20k. But the technician wouldn't give me a formal quote because that would entail more work for him he said. Only if I had agree to the job first, then he would do the measurements needed and provide me a quote after. Surprisingly this was the only company that did this, other companies I had take a look at it also were willing to provide me with a quote. Unsurprisingly, I went with one of the other companies.

Desiree Z.

11/19/2020

We have been in our home for 3 years now. Each winter my husband complains about the lack of heat downstairs- meanwhile the upstairs gets too warm. We have had 2 other companies come out, look at our system, charge us and fail to resolve the problem. This year I called Absolute Airflow. Justin showed up on time and was very pleasant to work with. Guess what, he did a temperature reading on all our vents and the flow was not distributing correctly. He did an adjustment and BOOM, our system is now working perfectly all around the house! We have consistent airflow! He fixed the job and the price was more than fair!! Thank you Justin for taking care of our system!

Kevin A.

05/04/2021 12:00:00 SA

We've had nothing but good experiences with Absolute Airflow. They installed our units quickly, explained everything in detail, and were very polite and respectful when doing work in our home.

Today we had an issue with our cooling, and John from their team was here within a couple hours. Even though it was just a minor issue, he was able to fix everything up for us.

Michael C.

08/02/2019 12:00:00 SA

Our 30 year-old AC system broke one day before our newborn arrived. Victor quickly stopped by the same morning I called and had us scheduled for an ac installation 3 days later which ended up being good timing that worked out for us. His crew of 2 Chris's, Danny, and Ben were highly professional and worked incredibly hard to complete the installation over one day. All of these guys are true practitioners of their craft, really enjoy their work, and communicated sincerely and honestly all the way through. I feel like we got really lucky with Absolute Airflow. Thanks again!

Megan A.

09/07/2019 12:00:00 SA

Mini Mike did an excellent job. Serviced my mini split quickly and fast. Prices weren't that bad either! Highly recommend!

Derek D.

09/01/2020 12:00:00 SA

John from absolute air flow was just at my place and even though their company can't fix my old outdated unit he explained everything to me and gave me a solution to my problem. He was very professional and didn't even charge me for their time and assistance. I definitely recommend using them.

Andrew B.

8/21/2020

Well that was weird. Absolute Airflow scheduled me for an in-home quote for a whole house fan earlier this week from 3-6PM today. I received a call 45 minutes ago confirming that the technician would be arriving between 4:15-4:45PM, great!!

I then received a call 5 minutes later and the nice lady on the phone told me that you (Victor) specifically told her that you were no longer going to offer an in-home quote - this is 15 minutes before the technician was confirmed to arrive. She said she would just quote me over the phone which we both know is not a real quote as there are other factors such as venting, electrical, and home layout. Why would you offer me a free in-home quote and then bizarrely cancel and not offer another time minutes before the tech arrived?

Victor, I have an extremely busy schedule and made sure to make it home early for our appointment which you decided to cancel right in the middle of our agreed appointment time. I get that you are busy, but this is extremely disrespectful of my time and highly unprofessional. You did not offer another time that works better, simply that you're cancelling and will only provide an over-the-phone quote.

Had I known you run your company with such little regard for your customers then I would have simply referenced the generic quote of the mail flyer I have and avoided having to adjust my schedule for no reason.

Also you got two stars instead of one because your operator/assistant was very sweet. This review is not a reflection of her but of your cavalier attitude toward people's time.

Mariana R.

1/27/2020

Had a clogged tub that I couldn't unclog. Had to resort to a plumber and I'm glad I did! Put out a request for quotes on yelp and they were the first to answer and the most affordable. They were here within an hour, explained the process nicely and yielded results quickly! They even cleaned the bathtub!!! Zack and Cody were my plumbers today and they were really nice and professional. Thank you for all your help!

MIchael M.

4/27/2021

My rating is specifically for pricing. The tech who came out was nice and friendly. However, techs are also salesman. My call was only for their special maintenance cleanup for my outdoor AC. He suggested I replace two parts: motor and capacitor. Nearly $1,200 in total to do this job. I bought the parts to do myself for about $120. Pricing seemed to be way outside of what I've seen from other companies as well. Feel bad for the fixed income folks paying these prices. I'd shop elsewhere for this reason. By the way, my AC works and I haven't had any issues, so I'm not even sure I need to replace these parts, certainly don't need to yet since it's still going. So who knows how much longer these parts would last - kinda want to experiment and see if I ever even needed these parts to begin with!

Joe Z.

08/10/2020 12:00:00 SA

Heard about this company on the radio like many other posts here. The fanfare is true. Exceptional company. From the first phone call, they just treated you professionally. Our home was serviced by Technician Tanner today. Could not have been more courteous, hard working, and thorough. For the base charge visit, he spent over 3 hours looking at our systems. I learned more than I ever had about AC delivery. And Tanner genuinely enjoyed showing me. He heard the names of our children in passing during the visit. At the end, he called them all by name when saying goodbye. Unbelievable and awesome. This is a company I will call again and again.

Masahiko E.

11/23/2020

We scheduled a maintenance of AC and Gas Heater since we experienced ash due to the wild fire nearby. The technician struggled to open the entrance panel to the attic where the furnace was located and managed to leave a mess. (Picture attached) The technician used our sink to wash his hands and face and used our hand towel leaving another mess. (We had to throw away our hand towel.) When the technician had to make a call, he sat down on our stairway and talked. I am not sure it was just the technician, but it was obvious that COVID-19 protocol was not taken seriously. I have called the customer service and explained what happened. The customer service offered us to repair the entrance panel to the attic, but we have declined the offer since we were afraid to deal with the person who did not take COVID-19 seriously. The customer service then told us to give us a call, and that never happened. I regret that I used their service and will never use them again.

D H.

03/04/2021 12:00:00 SA

Requested inspection of heating/ac ducts. Office staff are courteous, patient and responsive. Technicians were wonderful according to tenants. Inspection revealed need to replace worn and dirty ducts. Cleaning was not an option due to age and condition of ducts. Tenants were very pleased with completed replacement of all ducts that eliminated dust problem related to old dirty heating/ac tubing. After completing duct replacement, photos provided by technicians showed neat and clean work, and technicians tested equipment to satisfaction of tenants. Costs were reasonable and company is locally owned.

Shayna O.

10/25/2018

We bought our house in March and shortly after learned our heater wasn't working well and in the summer, our A/C was just OK. Victor is our friend from high school and when he started Absolute Airflow we knew we needed to contact him. So glad we did! They did an inspection of our current heating and A/C and while our A/C is from 2005, our heating was from the 80's!!! Yikes! We needed the whole thing replaced and up to code and within two days Victor and his great group of guys (Kameron, Ian, Danny, and Brian) were working hard to get us a new set up. They would have come the next day after inspecting but we had prior commitments, but I loved how ready they were to get the job started. The entire time they were here they were so nice and Kameron would always explain everything to us so we understand fully what was going on. I am just so impressed by this company and just so grateful for our friend Victor for helping us get the best set up for our family. It was awesome to have such nice and trusting guys working hard to get the job done the right way. I am just so grateful!

Also, I live in Canyon Lake which is an hour and a half away so the fact that the guys would drive out here each day to give our family the best A/C and heating system was amazing. They really go above and beyond for their customers!

Kristine R.

6/14/2023

Update - Alex and Christian were the ones to complete the installation of my new HVAC system and they were also awesome!! On time and very professional. Super happy with the outcome!

Kim C.

4/25/2021

Absolute Airflow is Absolutely Amazing!

I am renting a friend's vacant house due to the pandemic, running a small work from home business. One day the blower fan in the attic stopped working and the overnight temperatures were in the low 40's. I called Absolute Airflow having heard their radio commercials while driving and the jingle stuck in my ear.

My experience was amazing! My technician Joseph arrived 20 minutes early and even though I told him the problem was with the blower motor, he insisted on doing a complete professional inspection of the entire HVAC system.

After Joseph diagnosed my problem, he quoted a price that was out of my budget as a self employed startup. I sadly told him I would just have to get by with my electric space heater and a pile of blankets until I could afford the repairs.

Joseph somehow reached out to someone with the authority in the company to discount the repairs to fit my limited budget and keep me limping along with central heat!

Thank you Absolute Airflow! God bless you.

Anella d.

1/14/2021

My toilet got clogged in the evening and soon after, my shower and sink wouldn't drain either. I contacted absolute airflow that night to see if they could fix it right away (I only have one toilet in the house). Unfortunately, they couldn't come until the next day in the afternoon.

They scheduled a visit between 6-8pm, but were able to fit me in earlier and showed up at 4:30pm. It turned out to be a clog in the sewer main line. The gentlemen who helped were very friendly and worked quickly! They gave me a great deal and my entire bathroom was running perfectly afterwards.

Their prompt response time, great customer service, and amazing work would warrant a 5 star review!! My only complaint was having to go a day without a working toilet.

Kelly C.

9/30/2020

Thank You So Much Mario Treviño & Cesar Del Cid!!! You guys did Wonderful Job u guys are so professional and Polite and so Fast and Clean Work. Iam amazed of your quality work thank you for your patient

Tom W.

3/18/2021

I called this company to get a quote on adding central air to my duplex. The technician who came out was friendly and very thorough. He spent about 4 hours measuring rooms and checking our heating systems. He then sat down and gave me a quote that was $12,000 higher than two other bids I had. And he did his best to get me to sign the contract right then. Based on his evaluation, he said we needed 4 ton coils and compressors when the other two companies said 3 ton systems would work fine. Two days later, I get an email from the owner who magically lowered the bid $8000. To me, this is a totally unacceptable way to do business. If you call this company, and many people have given good reviews, my advice is to be aware of their business practices and always get more than one quote.

Gina C.

2/19/2021

Tyler showed up on time and as expected. The company was one of the first to respond to my request and overall very professional. Ultimately we could not agree on a price for the job I wanted, but I appreciate their professionalism. Especially Tyler, who understanding I could not afford the quoted price for what I considered to be a 'small' job (that left me with out running water at my kitchen sink) gave me some practical advice/tips on how I could maybe move forward on my own. I would recommend this firm as one to talk to but I do think some of their pricing is not very competitive.

Response to owner: thank you for your reply. I had already purchased the replacement faucet. The work I needed was to pull the old faucet and pop in the new one. It should not have taken more than 30-60 min by an experienced technician (maybe two hours?). A neighbor came by and pulled the old faucet out in literally 15 min (I just didn't have the Delta install tool). That is the hardest part of the job. I was quoted $750 plus tax by your firm for the job. $140 by another plumber, but because I had used your firm previously, I wanted to stick with a company I had experience with. So yes, I was expecting a price more in line with about $150 since I supplied the part. I felt my review was very fair all things considered because I found your tech and staff to be prompt and professional

Theresa L.

09/07/2023 12:00:00 SA

Absolute Airflow was AMAZING From diagnosing the problem with my system, communicating the issues and finding a workable and adorable solution! Their associates are all professional, accommodating and leave your house sparkling clean. I could not be more satisfied!

Thank you for being awesome!

Adam G.

12/11/2020 12:00:00 SA

I called these guys because we bought a home three years ago that had a tankless water heater and I've done nothing to service it since then.

Kevin came out to do a flush of the system and check the filter screen and he was an absolute pleasure to deal with. He was extremely honest and great to talk to and gave me some good advice. At no point at all did I feel like I was being sold to. He just appeared to want to do a great job and leave me with a very positive impression, which he did.

Quite impressed with Kevin and very happy with the service, would definitely recommend.

Cheng C.

7/26/2019

Steven showed up in a nice and clean uniform at my door and always put on his booties before he coming in to keep my floor away from dirt (the AC is surrounded with soil). He was able to identify the issue quickly and got it fixed soon after and verified the fix was working. He even offered to clean my coils for free since it hasn't been maintained for a while. He is such a nice person to work with and answered all my questions. I had such a great experience and I highly recommend him for your repairs.

Paul B.

1/22/2020

Absolute came out to install 2 shower heads at my home. Zach did a great job installing them and was professional and courteous. I will 100% use them again.

Matt K.

3/31/2020

Excellent Service. We had a drainage pipe burst under our concrete, Zach and Tanner came out and diagnosed the problem within minutes. They also recommended a great restoration company, and the problem was fixed and out of our life very quickly. Extremely professional, efficient, and a pleasure to have working for us. I highly recommend this company.

Vicki N.

9/24/2019

Absolute Angels! How do I even write a review for what Victor and his company has done for me in my time of great need? Our home AC was outdated and not worth fixing during the dog-days of summer. We had gotten a decent estimate from another referral and wanted a second. So I put out a request for quotes on Yelp and Absolute Airflow was able to send someone out the day after! Jason comes to my home and right off the bat tells me that he needs to talk to his boss, Victor, to try and match the first quote, or else he didn't even want to waste my time. He goes out to his truck and comes back saying they can beat it by $500! That's a huge discount off their list price. Why? Well... I'm battling some serious health issues, which was visually obvious to Jason. These guys have the biggest hearts I've ever.

However, it gets even better than that! I told him to draft up a proposal for me and we'll go from there. An hour after he left, I get a call from Jason saying Victor is gonna call me. They talked back at the office and Victor wants to give us a brand new full AC system free of charge to help us have one less thing to worry about!!! WHAAAAT?!?! Who are you amazing people and how in the world did God bring you so randomly into my life to bless me in such a ridiculous way?!

A week later, Carlos and Alex very efficiently and professionally install a completely new AC system. (It's SO beautiful! I can't stop looking at it.) Throughout the installation, I would ask them about the company, and both of them have nothing but high praise for Victor and what he does. They love working for him and their company seriously takes care of people. They're caring for us... complete strangers that have become instant family through an undeserved act of extreme generosity.

God bless you Victor, and Absolute Airflow.

Karen B.

3/21/2021

We opted for a completely new system with two new furnaces and two AC units. Price was not the cheapest but they did throw in some extras that made us happy.
Daniel Lopez and his team were outstanding! Make sure you request them. No hidden costs to make the install work, plus they went above and beyond at every step. We appreciated all the little extras they took care of for us.

Definitely recommend if you are looking for quality work!
***** 5 stars! ++

Christy C.

7/17/2023

It was the worst...a sewer pipe crack 10 feet long. First Chris came over, found the issue, explained EVERYTHING, and scheduled the work for the very next morning. Chris showed up again, then Miguel and his crew did the work. Clean, Professional, Courteous...All work was completed, they cleaned, swept, they showed pics and explained everything. All. Good, TYSM!!!

Ben H.

02/06/2021 12:00:00 SA

Worked with Dennis, Donovan, J.D. and Veronica and the Install team. They all did a fantastic job, exceeded our expectations. We spent a little more to get quality work and boy are we glad we did!

They craned in a new 3.5 Ton Air Conditioning / Furnace Combo unit and installed it within 1 week of our initial call.

I would reccommend Absolute Airflow...Absolutely!!

Kelly N.

06/10/2020 12:00:00 SA

Roberto and John came out to repair the motor in the ac and thermostat. They were super informative! Super nice guys too!

Jonah L.

03/01/2023 12:00:00 SA

Just wanted to call out the excellent service of John Ruiz. I thought I needed an entirely new system, but he was able to find the very cheap fix that other companies couldn't. Saved me thousands of dollars!

Jan B.

12/09/2021 12:00:00 SA

December 9, 2021

I am giving Absolute Airflow a 10 out of 5 stars! It is not an exaggeration to say that Absolute Airflow has set the bar for customer service - and they set it high! In fact, I have compared the service of every company we have interacted with since then to the service we received from them!

In June 2021 we hired them to replace the 50+ year old air duct system and install a new HVAC. The air duct replacement had caused me some angst, as I had read articles where people choosing to have this type of work done had come up against nightmares for the homeowner. But I did not need to worry.
Every person we encountered from this company - from the initial estimation appointment to the final inspection of the work was handled by courteous, efficient, communicative, responsive, careful, thorough, and professional employees.

They arrived on time for every appointment and all scheduled work times. The new ducting installation was seamless, and it looks fantastic! They took a load of pictures, so we didn't have to climb up there and inspect the work (thank you). The new ducting system was flawless!

The transformation of the heater closet in which they installed the new unit FAR exceeded our expectations. They did a beautiful job. Their installation of the Nest thermostat brought our 50 year old house up to the standards of a modern home. It really did feel like a new house.

The evening of the day before they were to complete the work, we went through the house, noting any concerns we wanted to draw to their attention to. We found only two minor ones: a small ding in the wall where one of the vents had been replaced and the company logo on the outdoor A/C unit was backwards due to the placement of the unit itself. We decided since they had done such a superb job on everything else, we would not mention these two rather insignificant matters.

The following day, after they left, we discovered much to our delight and surprise, they had remedied both matters without a word from us!! Talk about attention to detail. This company is unbelievable!

I didn't think customer service like this existed anymore. Thank you, Absolute Airflow for your extraordinary work.

Sean P.

4/17/2023

David Maris came by for a tune up and I couldn't be happier with the service! He was very professional and explained everything he was doing in a way I could understand. I highly recommend joining their membership for routine tuneups ! I'm sure the other guys and gals are good too but ask for David M. if you want the same excellent service I got.

S B.

5/24/2021

We purchased our house in March, and found Absolute Airflow through ad on facebook. We were not sure our unit worked so we scheduled an estimate. Jorge showed up for the estimate, he was professional and very friendly. He was able to get the unit working and saved us $$ that we didn't need to spend on a new unit. We added the ultraviolet air cleaner and could not be happier! We purchased the 2 x year maintenance when we did the repairs and were visited by John today. He walked us through some recommendations, he was friendly, thorough and professional. What a pleasure it is to find friendly and knowledgable techs! Trustworthy and highly recommended!

Marcel R.

5/19/2021

My man Scott did a great job! He explained every step he did to clean up my fairly new system and made some recommendations on some minor repairs. Don't think your AC system will run forever on its own without some routine maintenance. You'll sweat it out one summer sooner or later if you do. Scott was honest, knowledgeable, and a great repairman. Request this guy if you can so his boss will let him keep the employee of the month superweight belt.

Angeline Q.

09/11/2020 12:00:00 SA

Aboslute Airflow as a lifesaver. Our air conditioning went out right amidst an LA heatwave. I called them the next morning, and they were able to get John out within a few hours. He came in, reviewed the unit, and was able to fix the problem immediately.

Such seamless service--will definitely be using them again.

Lynn G.

11/22/2018

We called absolute airflow after we saw Absolute airflows add on top of our pizza box from Magic Mike's pizza.
With old original ducts and furnace from 60's we expected needed replacment. John came out to evaluate everything and checked our current system..yikes blower was growing it's own set of dust teeth and furnace house walls revealed leaks after he tested with water spray. The asbestos layered original duct works time was up too We were needing an updated heating system. The process was seamless absolutely a job well done. Victor and Mike (2 of owners) came by day after the evaluation to review their process with us. A subcontractor came in next day and removed asbestos( superiorenv.com) and next day Saturday Mike, Ian and Chris arrived on time and did what we were told they would. This team was conciuoenssous during the entire process and did an immaculate job from start to finish including cleanup! State of the art heater/ ducts/thermostat system that did not break the bank. In this day and age a company who is HONEST, Knowledgable and Fastidious in all their proceedings WOW!. This is what I believe TO BE A 5 STAR COMPANY and experianced firsthand impeccable work with Absoulte Airflow. You'll probably find a picture of the crew of guys in dictionary if you look up the word integrety. That's a tough find doing business with peeps today. I would recommend them to Everyone for any heating, air, duct work needs. Thanks Guys!

Laura S.

09/04/2022 12:00:00 SA

I need to update my 5 star review from 2 years ago and share my recent experience.

My AC went out on the worst day possible. 110 degrees and no break in sight. I had such a good experience, I called these folks again. I typically get several quotes for my projects but my last experience was so good and the situation was dire, so just called them.

The tech came and looked at our unit. It is an old one and definitely needs to be replaced. The tech quoted me 5k and told me repeatedly that the company probably wouldn't do the work anyway - it was a liability to him because of how old the unit was. He also said that the part we would need wasn't made anymore. Ok. So we scheduled for a sales call the next day to discuss buying a new system. The guy called to let me know he was running late when he was already almost an hour late. We rescheduled for 4 pm that afternoon.

In the meantime, I decided to call another place just to get a second opinion. $600 later, my AC is back to working! Had the sales guy kept the appointment, I probably would have bought a new system and still wouldn't have AC! The sales guy kept texting me about buying a new system. We have bought a new system from the company that fixed our old one. Clearly they know HVAC systems and will be in a better position to keep our new one running for many many years.

Anyway, this was a good reminder to me to always get a second opinion. I am so disappointed about how this went. I really had a great experience with this company the first time we used them and thought of them as our go to for this work.

Daniel P.

01/10/2019 12:00:00 SA

It is nice when you can find a company with genuine good and reliable service. Victor and his team did a great job installing my new unit. I have found Ian and Cameron to be well trained and had explanations for all of the questions that i asked. I will be recommending them to all of my friends and family.

Vernon A.

8/27/2020

These guys responded quickly and were very professional. They have a lot of expertise also. I would call again for repair or replacement.

Kevin S.

11/11/2020 12:00:00 SA

Update: I had given 2 stars bc they wouldn't come out but they had changed their minds. They called back to to accommodate a homeowner who is not able to be onsite.

I'd like to give a good review but apparently they don't service home owner/tenant situations. I just find it oddly strange that the home owner has to be onsite during the service. Why can't the home owner just be on standby through the phone? Their reason is it is because it's the busy season. That doesn't explain why the homeowner has to be onsite.

Gabriella M.

01/11/2020 12:00:00 SA

Absolute airflow installed a new furnace and attic insulation and it was a wonderful experience, fast forward 6 month ish..... I called bc insulation started blowing out a vent, Mr. Jordan Archer-Wright answered the phone with such a pleasant and happy voice. He helped me schedule a very prompt service was a joy to talk to! Thanks Jordan!

D. R.

1/29/2020

I had Absolute Airflow service my furnace last year and I signed up for the maintenance plan at that time. Today, I received a call from Jordan reminding me it was time for my A/C tune-up ( included in the maintenance plan ) He was able to get someone to come out same day. Senior Tech John R. arrived on time and quickly got to work. When he took the covers off the A/C, he explained what everything was, how it worked and what purposed it served. He showed me wires that were loose and pointed out some areas that were starting to rust. He tightened and cleaned everything quickly and efficiently - he even zip tied a mass of wires for easier access next time. Love these guys - would be happy to have John come back in 6 months for the next preventive maintenance call.

Avalena M.

02/01/2023 12:00:00 SA

I called because I was having a problem with the toilets coming up in my house. I'll admit due to cost I was procrastinating. Waking up on a Sunday morning with waste coming up my tub was a nightmare. Nick came home out and quickly found the issue and was able to give me some options. I was glad he could work with me to find a few options in my price range. I def recommend them.

Thanh N.

8/27/2020

It was a cold night, I was finally able to bring my newborn home for the first time, I was worried not only because I was a new first time father but the COVID-19 pandemic had just been announced. I get home set up my babies bed while mom is getting him ready for his first night. It's raining outside and it's cold in the house so I turn on the heater for the first time. It works... then it doesn't. After blowing warm air for about 15 mins the home heater begins to blow freezing cold air. I quickly run to turn the heater off because newborns need the home kept warm. I look at the thermostat thinking I did something wrong... it's a new home and the home inspector gave the heater a thumbs up.... I try again now baby is crying mom is upset because it's getting cold. I try again heat is back this time for just a few minutes and the ice cold again.
I begin calling every number I can to try to get a technician out. Most everyone says they cannot help me due to the covid pandemic.
Then I remember absolute air flow. I can hear the little girls voice I head so many times when driving home from work.
I call. A friendly lady answers I explained my situation expecting to be told the same thing. that no one can come out. To my surprise. I hear the words I was looking for. We will get a tech out ASAP.
The morning comes and the tech is here with his clean white shirt and a mask.
He looks at the unit and finds the problem. Calls in to get the part. Unfortunately the part isn't available.
He calls a few other places trying to help me. With no luck.
I begin to worry. How long can I honestly expect my newborn to be okay in this cold weather with this pandemic.
The tech gets on the phone with his supervisor. He tells me they can get me up and running the next day with a new unit. I jump on it.
The next day the tech shows up with a team of people. They get to work and by that night I have heat. By the next afternoon the entire system is replaced and even has a UV light to help reduce viruses and bacteria.
I have never been more grateful for a company then I have been with these guys.
I have recommended absolute airflow to many people some of them setting up their new units as well.
I cannot imagine what my life would be like today if it wasn't for them. With the current heat wave it has managed to keep my home at the proper temp for my baby. It's one less stress for my wife and newborn to have to deal with.
Thank you absolute airflow!

Letitia W.

1/15/2021

I Loved the professionalism and hospitality that they brought to the table. They were very thorough and appeared to be very honest with their work and their quotes. They also educated me through the process. I trusted in them so much that I extended my service other than the discount service that they offered on Groupon. I also signed up to be a member for annual services. They were awesome. I definitely recommend them

Theodore N.

09/12/2021 12:00:00 SA

Replaced a condenser on the third floor roof snd cleaned up old duct work in one day. Price was ok and crew was knowledgeable.

Teresa L.

09/05/2021 12:00:00 SA

The technician was supposed to have someone call me back for further service and no one ever did.
The technician was thorough and very professional so I have no idea what happened. The tech also told me that cleaning air ducts were about $500.00. I got another service that charges $100. Sooooooo???!!

Silva N.

6/18/2020

Contacted through yelp, got immediate call back. Had tech at house 30min later. Great customer service, tech was clean and tidy. Tech observed covid procedures, mask, booties, etc. would recommend to others. Paid over phone with CC.

Robert R.

05/04/2021 12:00:00 SA

This company is very responsive and courteous. I used the Yelp bid option and other companies tried to use fear tactics in their response. As a Christian I don't respond to fear tactics. Another company a friend recommended wanted to charge $90 just to come out.

The phone representative did a great job communicating and was very friendly. She called and kept me constantly updated.

John Ruiz was our technician. John is very friendly and likable. He put on shoe covers and set a rug in the work area. Our issue was a squeaking noise. Google said it could have been bearings or a loose belt. It turned out to be a loose piece of paper in the blower and we weren't charged any additional fees.

We signed up for a monthly service plan and purchased an Aerus Air Scrubber. The difference in our indoor air quality is pretty noticeable.

We're happy with our selection of Absolute Airflow.

Adrianne V.

8/17/2020

The entire crew was so respectful and a please to work with. Cesar, Carlos, Eric, Daniel R., Drew and Chris

We would recommend this company and team to anyone needing their services

Jason H.

02/06/2021 12:00:00 SA

I was very pleased with the service I received from Tyler. He was professional, didn't waste any time, and I think my favorite, he didn't try and sell me anything not needed at this moment. Tyler cleared out a major clog we had in our master bathroom, then explained why he thought it kept happening. Provided us with some simple steps to fix the problem and was on his way. I highly recommend this company for a same day plumbing issue, about average in terms of cost, but I'll pay more for quality any day!

Oscar V.

08/04/2020 12:00:00 SA

I was absolutely impressed by the professionalism and understanding with Drew the representative. The work the project manager Daniel and Andres did in the three days of the build was amazing! These guys are a wonder team and they left the house clean and tidy. Im giving Daniel , Drew , and Andres 10 stars for staying on budget and on schedule. He promised us the best and delivered. He also went to extra mile and gifted my grandfather a Custom Absolute Airflow cap. I highly recommend you give them a call and get an amazing deal on a central AC system. Thank you Drew , you made this super easy and straightforward with no hidden fees or up sales. Thank you Drew , Daniel , and Andres !

Julie Z.

12/29/2018

Very nice people. They put on booties over their shoes to keep your place clean. Johnathan explains things well. He inspected my heating system, but unfortunately I had to postpone my appointment due to unexpected circumstances. They are hvac people, so I'm sure they know what they're doing.

Ken S.

6/30/2021

2 stars because they showed up. But came 2 hours before appointment when I wasn't home.Then proceeded to try to upsell a $73 drain snake to a $600 hydro cleaning to my wife. Then left and said he would come back tomorrow so we could think about it. All I wanted was my kitchen sink to drain so I could was dishes. Now here I am. Day later with a clogged sink wondering if I should call someone else. The phone receptionist said I should get a response in 24 hours. Really? I called for and scheduled the original service a few hours before and now that there is a problem it takes a day to get back to me?

William J.

08/04/2021 12:00:00 SA

It started with Kyle Rudolph. He surveyed our old A/C and explained what was needed and the cost. He was friendly, educated and did not talk down to us. Their price was easy to accept. Kyle even told me they could install the next day. Walter, Celestino and Tanner arrived bright and early the next morning. They hopped right into the attic and removed our old unit and didn't come down till the job was done. I could not believe how quickly they worked. When finished, the new unit was wonderful and they cleaned their mess to perfection. All were courteous and professional. Great team. Great Company. Thanks for making our mid-summer breakdown easy to handle and short lived.

Gifford I.

11/10/2020 12:00:00 SA

I found this company via Google. My initial call was with Kayla who was friendly professional and knowledgeable. Within a few minutes I had an appointment booked for the following day. John Ruiz was my tech who arrived during the call time window. John was professional, thorough and friendly. He showed me and completely explained what the issues were and provided multiple options for the necessary repairs. John took his time to ensure that we understood all of our options and showed us the type of work that AA does and how they do it. While we wait on a part to come in to finish this job, I know I've found a company that is both reliable and honest. I look forward to working with them when we replace our system in the next year or so. Great company and great staff!

Jennifer T.

9/14/2020

At first, they seemed great and the consultant that came up was very nice and seemed trust worthy. But, after some research and someone else coming out to take a look. We found out that we were definitely over charged for what was done (replacing air ducts) and over charging for coolant.

We also were told to change out our whole AC system, including the furnace by Absolute Airflow. We decided to wait and get a second opinion. Turns out our furnace was completely fine. We did however, end up changing out our AC unit, not through Absolute Airflow though as their prices were too high.

I wont be referring them to any family or friends.

John A.

6/30/2020

I had estimates from 4 plumbers for a simple hook up of a replacement water softener. Quotes from the other companies ranged form $528 to $850, because it could be complicated!!!

Zach from Absolute suggested that for a straightforward job I should pay labor and parts, and it was unlikely to exceed $200: an honest man.
We did have a few scheduling hiccups, but Absolutes' tech. Hugo did an excellent job, and even took away the old softener for me. The final cost came in well below the expected price.

Absolute will definitely be the company I call for any future heating, air con., or plumbing problems.

Tim L.

08/06/2020 12:00:00 SA

AMAZING CUSTOMER SERVICE !!!!!
Called them out for a general tune up, tech Mitch showed up on time and got to work. He explained everything with so much detail and patience I was shocked how much care he took.

Later another senior tech showed up, David. Our system was extremely dated and needed serious help. He spent 4 hours with us!!!! Explaining every little thing and eventually we agreed and we replaced the entire system on his recommendation. I can not thank him enough for being so nice and taking time out of his night to help us ! I can't recommend them enough, AWESOME COMPANY AND PEOPLE !!

Tony M.

7/23/2019

These guys are great! Our AC stopped working on a Saturday afternoon, we called them 3 minutes before closing and they actually answered the phone, they offered to come out Monday at their normal price or Sunday at the emergency price. We opted for the Sunday visit because it's hot! Sunday morning 8AM the technician Stevie called and said he was en route. Stevie was a professional and sincere dude. He cleaned out our external AC unit, identified the issue with one of the fuses, ran some temperature tests to ensure our AC was functioning properly, cleaned out our air filter and showed us to how to reinstall it ourselves so we can do it every few months. We signed up for their $15/mth subscription service which got us a 25% discount on the parts and paid for the emergency visit and fuses, the cost was more than reasonable and the service, and service speed was fantastic. Highly recommend them!

Candace M.

7/31/2019

John who came out to check my air ducts did an amazing thorough job. I highly recommend this company to anyone. Very fast, reliable, trustworthy service. They only want what's best for their clients and that gives me peace of mind.

Chris S.

05/07/2020 12:00:00 SA

When friendly customer service and knowledgeable, quality work come together you get 5 stars! Caesar and Eric were friendly, professional, well organized, and cleaned up every day. My wife was always happy to hear their cheery good mornings when they arrived. Carlos customized the system based on our needs, including the new ducting we knew we needed. Eric and Caesar were very knowledgeable and tuned the system for even cooling of each room. Their install work was very clean like with the planning of the condenser platform outside. They communicated clearly throughout the process and made it very easy to trust in the work they were doing. They were also very thorough. This was a stress free install, very easy and comfortable to live alongside the installation process. We even have a cat that slept through most of it. Very happy we were able to support a local business and feel fantastic about our choice of companies!

Miss M.

03/08/2019 12:00:00 SA

Michael, Ryan, and Edgar were amazing! They came and upgraded our vents/ducts in one day! They had all the mats and plastic to cover the floors and furniture. The opening to our attic is in my closet and they even covered all my clothes and shoes! Our dogs roam the house and they had no issues with them at all. Pricing was great! We had a few other estimates and Absolute Airflow beat them all! Along with financing no interest for 18 mo! Their work was meticulous. They shared every step and answered every question.
Our attic had everything on the ground and the guys fixed it all up--mounting the ducting from the ceiling, wrapping everything in mylar which helps keep the dust from getting sucked in, they added a control panel that we can use to change the energy/flow to each room! Our front room would blast while the back rooms got nothing. Now, you can feel your hair move from the airflow in the back rooms! This is going to save us money too cuz now I don't have to run the air/heat as long to get the desired temp in the bedrooms!!!
All new vent plates and they sealed them! Our old ones were just screwed on and the air and dust would leak around the frame and leave marks on the walls. Sealing them will eliminate that issue. I never even thought about that until Michael mentioned it!
I felt a difference immediately when I got home from work. I am beyond excited for this new upgrade. It is worth every penny for sure! Professional, polite, and so educated on this stuff. I am so glad we went with them!

Dave H.

9/22/2020

Buyer Beware - recommend always getting 3 quotes even if a company has 5 star reviews. I even gave them 5 stars on an initial service visit as the tech mitch asked for one as he said it would really help him out with his boss - but I felt I was being a little overcharged but I needed to get the work done that day and felt the pressure and sales talk from mitch that I was in good hands and getting a great deal - mitch said if anything went wrong within a year that he would come out again to fix things and the money I was paying would all be credited to the next repair if needed - he even gave me his personal cell phone to insure me to call him - he said he added some sealant which probably may also do the job or at least detect where the leak was occurring and I should be okay for at least a year and then I should just repair the leak should it be more trouble later - but my second experience with them only 2.5 months later when my air con failed again backed up my gut feeling that I should had shopped around the first time then falling for since you seem like a great guy I am going to give you a discount today of giving you $2K of work for $1200 if you do the work today.

On this most recent visit (only 2 months later) they recommended to replace my entire air-conditioning system as mitch told me that my system was almost 30 years old and he quoted me a ballpark $10K (for a cheap system) to $20K and then he did a hard sell on me that I probably did not want to do the $10K system unless i really have to but recommended based on his experience $12K - $15K for a better system (my place is only 1500SF). He said he could have someone come out the next day to do the final quote for the system replacement and start the work immediately. He said if I repaired the system it would cost me probably at least $7K (scare tactics that the repair would not guarantee anything and I may need to then again replace my system in 1-2 years) so recommended to go with a brand new system since again my system was 30 yrs old (Hmm?). Then the high pressure sales tactics started with easy finance options, etc. and basically said his sales guy would come out the next day and write up the paperwork to get the new system started asap. Keep in mind this is in the middle of a heat wave.

Long story short- my gut again said that I am not sure if I needed the replacement of my entire system so I did some online research/education of everything the tech told me and through the help of yelp/neighborhood sites called in 3 local reputable family owned HVAC companies to come evaluate & quote me. First one came and after looking around for less than 15 mins asked me why was I asking him for a quote to replace my entire system as he said it was only 10 yrs old - he even made the point that the refrigerant that my system used was not even available even 20 years ago.

I told him that the service guy from Absolute air before him said that my system was 30 years old and showed me mfg paperwork with the number 92 on it that Mitch said it was the manufacture date of my system which I found was bogus. This other company guy walked me through all the date plates on my system, etc. and showed me that my system was manufactured at the very end of 2009 and maybe installed in 2010, was a reputable system, well maintained and should then last at least 20-25 years! He then showed me what was the real problem with a leak in the coil that he said he was surprised that the previous technician could not figure out unless only there to up-sell me expensive services.

Two other local HVAC companies came to quote me as well and I didn't say a peep of the info I now had in case the second guy was incorrect - guess what - they ended up saying the same thing and they all thought that I would be dumb to be replacing a 10 year old well maintained system that they thought may just have a leak in it somewhere (all three even guessed correctly where the leak was in the coil based on their 10 min assessments in the attic space looking at the coil).

When I contacted mitch again he back-peddled very quickly and started making excuses, he immediately cancelled their guy coming out to quote me -hmm I wonder why as I think he knew that this guy would had quoted me that $20K system he was talking about which he probably would had then said he was discounting to me for $15K if I committed that day...similar to my first call with this company for their $2000 service call that they discounted me down to $1200 if I did the work that day. When I mentioned that I would report him to the BBB - he quickly said he was refunding me for my original $1200 that I had spent with them already and the owner would call me. Owner instead the owner sent a text asking me to post a review.

James C.

7/29/2019

Called Absolute Airflow and they responded same day service. We had technician Ryan here to fix our issue. Found the problem within minutes and we were back up and running. Ryan was very professional explaining the issue and fix and also shared additional information about my unit that I should be aware of in the future. Excellent experience with this device and would highly recommend Absolute Airflow for your HVAC needs

Jillian H.

07/02/2023 12:00:00 SA

Honestly, the gentleman.. and I use that term loosely... was not interested in fixing our ac unit . He was only interested in trying to sell us a 22k new system. And when we stated we would need time to think about this and get a second opinion, he turned from a nice gentleman into a complete jerk. I really feel all they wanted to do was to upsell us on an expensive new system for our 8 year old house...ridiculous..run as fast as you can from this company!

Gene C.

2/13/2022

Requested a quote and Marcus came right out. Spent almost two hours going over all my options. He was very knowledgeable and answered all my questions. He broke in down so it was very easy to understand. I signed a contract and two days later Walter's crew showed up on time and ready to work. Explained the entire process and laid down taupes to protect my flooring. There was a crew of 4. All were very professional. During the first day several more crew members came out to help carry equipment. Marcus was on site to make sure the job was going as planned. Entire job completed in two days as promised. My package included 2 complete units, all new vents and filters, all new duck work, new Nest Thermostats and inspection from the city that's happening this week.

I recommend this company and especially Marcus and Walter's team, which consisted of Walter. Pablo, Ramón, and Jacob. All top notch.

Floyd W.

09/11/2023 12:00:00 SA

They are a scam and will rob you blind! $26000 for air duct cleaning they charged me for a part I can get on Amazon for less than $100 they pressure you into buying there service it's a total scam and rip off DONT USE THEM!!!!

Chaz K.

5/29/2023

We needed air conditioning, heating and ducts installed in 2 story home (1912 historic house). This was a major job and I reached out to multiple companies for quotes. Marcus came and spent a long time in the house explaining what would be best in our house and recommended a VRF system. After researching it and speaking with them on pricing, we decided to go ahead with the project. They started a few days later and completed it in about 4-5 days. The crews were very respectful and clean, and Marcus stopped by several times to check on the progress. The system works great and so far, we are very happy. There really wasn't any negative part of working with Absolute Airflow. Thank you for the great quality of work!

Alex E.

6/30/2020

When I moved into my house three years ago, one of the first things I did was to install an HVAC system. I moved in during the summer and the house was hot, so I was desperate. I went with an independent contractor, a guy known to my real estate agent, because he was giving me a really low price. Unit was installed, and I was happy.

Over time, though, when things would glitch out (minor issues here and there), I'd call the guy, and he would often be very hard to reach. Recently, something went haywire when I was running the A/C and there was a power outage. This time I decided to call some pros and have them come and take a real good look at what was happening with my unit. Turns out the guy who installed it failed to seal the air ducts, didn't install drip pans for the condenser, and skipped out on a few other key factors. Landon from Absolute Airflow came out in less than 24 hours from the time I called, gave me a completely thorough diagnostic check of not just the heating and cooling system but the overall status of the insulation and other key factors that help with ventilation. One of my rooms was always really hot in the summer and really cold in the winter no matter how many times we tried cooling and heating it. Turns out there was no insulation in that part of the house and no airflow coming in and out, regulating the temperature. Daniel, Anthony, and a third guy (From Virginia. Can't recall his name!) who worked up in the attic and around the house were efficient, punctual, and always did a thorough job cleaning up.

I also signed up for their service where they come out regularly to make sure my pipes are clean and water heater is good and water pressure is all ok. Thanks to Hugo who, with only one visit in, adjusted some pipes and is going to install a new main water line valve. They also provided financing, so I'm able to pay for it all with low monthly installments. I've noticed a marked difference in the overall temperature of my house (especially that hot/cold room). I couldn't be happier! Customer service people call, check up, and remind me of appointments, and they're ALWAYS 100% cool and friendly. Thanks, Absolute Airflow! You have a loyal customer for life.

Angel P.

8/27/2020

I've owned my house for over 18 years and have hired different companies to perform repairs over this span. Inarguably, I would have to say Scott S. has raised the bar and provided the best customer service I've experienced. I appreciate him being patient as I went through my concerns and questions and he was very knowledgeable in AC repair.

I was equally impressed at how detailed and proactive he was (but not in a salesperson kind of way) to ensure that my AC was working as efficient as possible.

I typically do not leave Yelp comments but with Scott's quality of work, it did leave a lasting impression. I now have confidence that I can go to a company with honest and hard working folks for any future issues or maintenance and already referred this company (and Scott) to other friends who are currently going through AC issues. As mentioned by others, a five star review isn't enough!

Chris S.

8/30/2021

Really appreciated the honest and thorough diagnosis of my old AC unit from Absolute Airflow. Chris & John came out same day and gave me the info I needed to make an informed decision.

Buzzy Z.

10/29/2020

When our 15 year old A/C took a dump on us, we knew it wasn't going to be an easy project to fix. I found the process with Absolute Airflow to be one of the most organized and professional vendors I have worked with. Our experience with Ashton and Daniel and crew was smooth and efficient. The team practically built us a new attic and made sure our installation went exactly how we wanted it to go. We knew we were in good hands with these guys. Everyday was hard work in tough conditions with complex work.

This wasn't going to be easy or cheap. We wanted it done right. We wanted this system to outlive us! We spent more than expected and we know in the long term, it will be a good investment.

Our experience included visits from industry tech reps who oversaw the installation and made several strong suggestions on how to maximize our efficiency. This was very helpful.

If you want a cheap fix, this isn't the route to take. But when that breaks, make the call you should have in the first place. This company provides top quality service at a competitive price.

Paul S.

8/16/2021

My initial impression of this company was amazing when I got a tune-up. They really are great for tune-ups, but BEWARE for repairs. Absolute Airflow's AC tune-up is a great deal, their techs are very polite, nice, and thorough and they do a great service. Beyond that, BEWARE. I really didn't want to write this but now after two years of continued bad experiences I couldn't not change my review.

Two summers in a row now during the tune-up they have provided me an outrageous list of recommended repairs to a perfectly functioning AC system. Everything from all my ducting has air leaks and needs to be totally re-done to my system's air return is 1/2 the size it needs to be and need to blow out a wall to fix that (funny they didn't mention that one the previous year). Two years in a row now I have had THREE other companies come out to get a second opinion. THREE! ALL THREE second opinions were in agreement (now for two summers in a row, so SIX total opinions) that the provided list of repairs from Absolute Airflow was completely unnecessary.

This was even with me basically telling the other companies that if they concurred that the repair was needed they basically had my business. Also every repair quote I've gotten from another company was HALF OR LESS of Absolute's pricing, their repair prices are outrageous. Honestly I hate to say it, but I feel like they are dishonest in their inspections and repair recommendations.

Sucks because their techs really as so nice and knowledgeable, I really wanted to love this company, but had enough at this point when it comes to any type of repair work. Also AVOID their membership plan ... I signed up for one last year and they refused to honor what I was promised at the time I signed up, totally misled on what it entailed.

Ronald T.

06/06/2022 12:00:00 SA

My air conditioning unit was tuned up on Saturday and I was very satisfied with the service. The tech was Gabriel and he showed up at my door step at 1:00 pm as promised. He was very courteous and outlined what he was assigned to do. He was very conscientious about his tasks and performed them well. He kept me informed of what he was doing, which helped a lot since I was working at home. When he was finished, I felt he left no stone unturned. At the end of the tune up, he told me that he was putting things back in order and thanked me for having him service my unit. Kudos!!! Thank you, Absolute and thank you Gabriel.

Glorious T.

09/05/2020 12:00:00 SA

We had a 16 year old air conditioning unit that needed to be replaced. Everything from from our initial contact with the owner, Victor, to having John come out to check out our existing install and to give us a quote, to Jose and Norman (great guys who took great care working in our home), who spent a day and a half to replace our air conditioner and furnace, and to Christian who checked in on our install after everything was great! Whenever anyone was on site, they wore masks and we felt comfortable working with them With the current heat wave, we are glad we called this company!

Katie S.

10/28/2020

Such a professional, hard working man Christian is. He did a wonderful job fixing my HVAC that's been out of service. He didn't charge me the full cost till he was able to figure it out. I really appreciate it. Would recommend.

Jason A.

4/28/2020

Absolute airflow was great! John got sent out and he kept in communication about all his findings of the AC unit he was tuning up! He also showed me all the trouble spots and gave me all his recommendations to make sure the AC works at 100%. John was clean, professional, and knowledgable! would definitely do business with again!

Brett M.

08/01/2019 12:00:00 SA

Victor got back to me very quickly once I requested a quote on Yelp. I emailed about an appointment in the evening time and had an email reply in the morning for someone to come out in two days. That was great because I know they were busy during the summer months.

Brian showed up during my appointment time and was great. Very polite and respectful. Explained everything he was going to do and went over pricing and options. He was very diligent with his work.

He explained some different scenario's when it came to why my three year old AC Unit was acting up. I greatly appreciated his insight.

All in all great service.

John T.

7/13/2021

You are a captive audience when your AC stop running in July. I contacted them through Yelp, and they are the first to respond and could come on the same day. Their tech, Joseph, was thorough and gave me an estimate, which was 6 times more than what I paid the following day. I am typing this review in the comfort of my now air conditioned house.

If you don't know how the AC system works and the costs of parts, you might have paid the exorbitant price. I am not only cheap but also 4 years older than dirt. I turned down their estimate and said good bye to the nice tech after paying $89 for the visit. The extra star is for the tech who went up in the hot attic and showed me what need to be fixed.

I should have done a little more research before asking for their service. Otherwise I could have saved the $89 and a couple of hours. I contacted my local guy the next morning, and he came within a few hours and replaced the bad capacitor at a fraction of the quoted price by Absolute Airflow. I do recommend Celie Air or Veteran Air if you are in the north OC. The local community on Facebook is a great resource.

Arleth L.

7/23/2019

I had a very great experience with Absolute Airflow. Jason sales person arrived when he said he would the estimate was painless and very informative. Had to replace the whole unit. They were the least expensive and the most trustworthy. Just had everything installed yesterday Bo and Chris were the installers, they were polite and happy while working, answered any questions I had. Everything was picked up and clean when they left. I will recommend them to my friends.

Matt P.

3/26/2020

We needed a full system replacement and were kind of limping the old system along for about a year. We called Absolute Air because of the temporary spring time 0% financing option.

David came and gave us the quote and was really respectful and understanding and not trying to sell us a Cadillac when we only wanted a Honda. We got the basic level because we aren't going to stay here for more than maybe the next five years.

They came in for the install after the weekend. Our main guys were Danny and Chris. They walked me through the process, put down mats to protect the carpet and didn't even ask me to take the pictures off the wall in the tight hallway they were working in (sorry I missed that guys). These guys were super good with my two toddlers. Whenever the kids asked them what they were doing they would engage with them and were very kind. The install looks and feels excellent! They had to move a gas line because the old one was copper, they did great! And they added a vent in the kitchen and the guys that did that were also awesome with the kids.

I feel confident saying David Danny and Chris and the team that worked installing the ducting and heater are all great guys and will do great work for anyone. They protected the house and were very respectful.

There was one thing I had to call (well text) customer service about and they were really helpful fast and courteous.

D L.

5/14/2022

I would think that for as much as I paid for my AC and Heating from this company, I would be treated a little bit better than this. In reading some of the Yelp reviews, what I experienced is probably a prequel to worst nightmares to come. I should perhaps feel lucky that they never showed up as promised.

Beware that this company will make unsolicited calls to you encouraging you to schedule their service but in reality is only entering you into a overbooked and disorganized schedule lottery of inconvenience; one that you could have avoided if you just ignored their call or decline their service.

After ignoring their calls for several months, I finally entertained their unsolicited call over a weekend in which they strongly encouraged me to schedule a inspection and maintenance service with them for my AC unit that I purchased more than a year and a half ago. The caller promoted a free inspection service then promoted what might be a charged service dependent upon what work needed to be done upon what service my installer offered during installation or what maintenance needed to be done. He seemed to be uncertain regarding rather the service was free on behalf of the company or if it was just an inspection recommended by the agent who installed the equipment. He did assure me that if there were any paid services that would be done, I would be told in advance during the inspection.

Considering my extremely busy schedule, I agreed to schedule an appointment a week out to ensure I made myself available and giving ample time for Absolute Airflow to not have to fit me in to what could possibly be a busy schedule. I scheduled the inspection to be done 7 days later at 5pm.

On the day the inspection was suppose to happen, I received a call 5 minutes before the technician was suppose to arrive only to be told that the technician was too busy to come due to what the company already had known was a potential installation job that would take approximately 3 hours at a work site that was on calendar just before my appointment. Essentially, my appointment was pushed to the side for bigger profit and it was evident that this company overbooks itself and puts new profit over commitment to established customers.

I was given the option to either have my appointment rescheduled another day (days out or if a weekend, weeks out) or accept a late appointment of 9pm the same day. Considering I had already shifted my calendar making myself available that evening for them and I had no guarantees that I wouldn't be brushed off again on another day, I agreed to have the appointment rescheduled for a later time (between 9pm and 10pm).

9pm came and went. 10pm came and went. I received a text message at 10:09pm informing me that the technician was on their way. So I stayed up and waited. 11pm came and went. After stupidly waiting up more than hour for something I knew couldn't possibly happen this late at night, I called the number provided at 11:09pm just to confirm that the technician would not be arriving so I could go to bed and not expect a knock on my door at midnight. When I called I was told that the only thing that could be done was to have a note be left for a call back the following day.

Of course no technician arrived despite receiving notification that they were on their way. The company didn't even bother calling to at least give the courtesy notice of saying forget you, we are not coming. Scheduling this appointment was a waste of my time and very much an inconvenience. Extremely unprofessional considering a the totality of the circumstances. My patience and diligence did not pay off on this one. I was better off continuing to ignore their calls. Again, seeing some of the Yelp reviews, I may have dodged a bullet of someone showing up, taking photos to pre document their rip off, sabotaging my system, and then coaxing me into paying for services I do not need.

Update: It's been more than a week now and you would think they would have called to apologize, follow up, or reschedule... Nothing. I am never doing business with them again.

Shady I.

6/14/2020

What makes this feedback special is the fact that I have been in hospitality industry since I graduated college. I have come to greatly value good customer service, which is becoming increasingly rare nowadays. While corresponding with Jasmine (Supervisor) and Wes (Senior Technician), I could identify the qualities which make this team special. I felt like I was in contact with hospitality professionals every step along the way. Extraordinary!

It's refreshing to be on the receiving end of genuine world-class customer service, particularly when you don't expect it. When a customer service agent answers the phone and greets you by asking how can I make you smile today?, you immediately realize that you're in good hands.

This company's culture is different- you can tell they are committed to being friendly, customer service- oriented and professional. My experience with them, every time, was the farthest thing from transactional.

I'm always impressed by their genuine desire to deliver excellent service while executing the task on hand with efficiency and integrity.

Jordan L.

4/13/2021

I had an excellent experience with this company. From the time they came to give me an estimate to the finished product, they were detailed, thorough and provided excellent customer service. I needed my AC, Heater and ducting replaced and somewhat redesigned. I had a lot of concerns about the project and Ashton and his team went above and beyond to address my concerns by providing the highest quality solutions. Mario and Caesar installed the project and they were professional, courteous and did high quality work - no complaints whatsoever. I highly recommend this company for your HVAC needs as they were the best combination of quality, customer service and value.

Anthony D.

07/06/2023 12:00:00 SA

I want to give a big thank you to Steven and his team at Absolute airflow. They responded quickly with an affordable solution and service that didn't disappoint. If you're looking for a reputable HVAC/Plumbing company, I would highly recommend these guys.

Rocky L.

07/02/2022 12:00:00 SA

This is my 2nd Review and the experience was so much better. We got a call from the owner and within 10 minutes Spencer and Gabriel were at our home.
They were very kind, courteous, apologetic and both were very funny which helped put us at ease.
They in a very timely matter discovered what had happened and our A/C is back working again
A big shout-out again to Gabriel and Spencer

The Diva D.

7/18/2021

I would not recommend this company . I'm not sure how they obtained 500+ reviews ??? . Like many other reviewers this was the only company that was available to come out the same day . This should've been a red flag The only after 3 attempts only one tech by the name of Van had to come out and repair the damage the previous 3 other incompetent technicians had done . The CEO or CFO did call me on a Saturday and O appreciate him stepping in to rectify this issue . The supervisors are liars never returned my call as promised. If I was the owner I would fire a few of the staff members before they destroy this business. Here is my message to the company (im very dissatisfied with the service your company has provided me . It has been almost two weeks and the air conditioning unit has not been repaired . Your company has made 3 attempts to fix the unit ordering parts and then reporting another part is the problem ??? I don't get it ? . Now you have a new tech out and he has not been Updated he is here and asking me what's the problem with the unit ? This company should be reported to the BBB for Fraud ! If you can't fix the unit just say it's not fixable instead of trying to make money deceiving consumers with false promises!

Paul C.

10/10/2022 12:00:00 SA

My capacitor went out on my AC condenser unit. It's a $20 part and less than 30 minutes to replace it. The tech wanted to charge me over $1,000. Then the tech got mad when I refused to sign off on the repair. There is nothing wrong with making a profit but that is pure greed.

Silvina D.

03/06/2019 12:00:00 SA

I'm super happy with my new AC and Heating unit. The guys from Absolute Airflow were super professional and did a great job. They really know what they're doing. I went from not having AC/heating at all in my condo; so, they had to do a totally new installation. They had to work around small spaces, so I commend them for figuring out exactly what the best solution would be for my place. It was raining pretty hard the day they installed, so I'm also very happy with the fact that they left my place looking super clean...even though I know for a fact they were working in the rain. Their craftmanship looks excellent! Also, they kept me updated on the progress of the job throughout the day, which was very helpful. They also had great financing options, which helped me be able to afford getting this done now. Thanks guys!!!

Darlene M.

8/20/2020

Shane and Steve(?) arrived on time wearing masks, smelling good and we're very agreeable. They did their research (after advising cost) and found several large concerns. We are an old area here so it's not surprising. They offered their advise and sent email with explanation. Now we will consider what to do. I'm most comfortable with this company!
Darlene Mays
Bellflower

Phillip H.

07/06/2019 12:00:00 SA

Scheduled appointment between 9-11am today. Got message from tech they would be here around 10:30-11am. Got call from scheduler Janessa and called her back at 10:53. She cancelled appointment since I didn't answer when she called earlier. Per their instruction I wasted my morning and they cancelled because I wasn't available when they called. This company wastes your time and has little respect for customer . Would recommend not calling them if you need help with AC

Scott S.

12/29/2018

I called on Saturday morning and within an hour or so Victor showed up and quickly fixed my furnace. I'm a pretty good judge of character and I'll tell you that I was very satisfied with the honest assessment and service. Very fast and fair, I definitely will be calling them back for any issues that come up.

Amanda T.

06/04/2021 12:00:00 SA

UPDATE: Our condenser issue ended up being due to installation error on their part. It took many visits, but Absolute Airflow did make it right and was communicative and responsive during the whole process. They also repaired all the damage that was done during installation, and everyone was friendly and great.

The bottom line is: This is a great company. Even though ideally things would have been done right the first time, they do go out of their way to correct all our issues. Happy we went with them!

Arretta C.

8/29/2019

I had my air conditioning system installed by Carlos and Alex which were very professional well mannered they are an asset to your company. I recommend them highly .They didn't forget to make sure you understood your system before they left

Linda B.

03/02/2020 12:00:00 SA

David from Absolute Airflow Heating and Air Conditioner was able to quickly assess what the problem was on my unit and the pricing to fix it was very reasonable. I highly recommend Absolute Airflow Heating and Air Conditioner to anyone who is looking for a good rate aquality service.

Alex D.

07/10/2019 12:00:00 SA

Very happy with the team at Absolute Airflow. John came out diagnosed our 30 yr old unit (that I knew was time to replace) and did a good job being realistic about our needs and budget. He gave us a few options and outlined the benefits of each, and we ultimately chose AA to replace our entire system. The install team was quick and did a great job, no issues at all, no questions, and everything looks AWESOME. They relocated our 220V electrical outlet to the side yard and upgraded us to a slim-line unit which frees up space in our back yard - very clean install. Very competitive price. And best of all we can now hear the TV when our AC is running. I would recommend this team to any of my friends or family.

Daniel M.

7/18/2020

These guys are great. From the first meeting with Landon, until the installers left, these guys showed what a professional operation looks like. They arent the cheapest, but they are definitely price competitive while giving a MUCH higher quality of product and service. So far, I am incredibly happy with the experience.

Linda B.

1/29/2019

You won't find anyone better than these guys!! Honestly, they are super professional, polite, attentive, and do an awesome job. They installed both our heating and our cooling system. They not only love what they do (and they will tell you they love their jobs), but they also do a great job. Two of them stayed late because there was a chance of rain and they wanted to make 100% sure that if it did, there would be no leak from their work that day.

They were so proud of the way they put in the furnace system they had me come look at the closet before the furnace went in, to show how they prepare the space. It looked awesome and works even better. I can't recommend them high enough.

Sean H.

10/01/2022 12:00:00 SA

Getting sick of their spam texts. I've warned them over the last two years if they didn't stop spamming me i would update my review.

Justin O.

6/19/2023

These professionals have completed tune-ups and service every 6 months on my heating and air conditioning system. It has been suggested for some time that I upgrade the ductwork throughout my house. I finally took the big leap to upgrade all of the ductwork throughout my house and absolute airflow and plumbing was able to come in, quickly professionally and with cleanliness, did all the work in 6 hours on a Saturday. Little to no life disruption and at a very fair price! I would recommend them to my closest friends and family. You won't be disappointed.

Melanie T.

10/04/2021 12:00:00 SA

Ok so boom. Our home has been hot since the beginning of time. We finally decided to go take the big leap and boy am i glad that we did with these guys. They offered the absolute best price with the absolute best quality, care,patience. Our installers, Walter and Celestino came in and did with they had to do. With a quickness. Marcus came and checked everything out and made sure we were satisfied with our system. He went over and beyond to make sure we got what we wanted. James and Chris came by after to follow up and make the final adjustments needed. Everyone was really nice and did what they needed to do with great professionalism. If you're considering AC ill save you the time of shopping around. Go with Absolute Air. *drops mic* You're welcome, world.

Nicholas B.

07/02/2019 12:00:00 SA

We've been having issues with our A/C unit since it was installed and noticed ourselves constantly calling the tech out without resolution. Got fed up and decided to find someone else to tell us what was really going on. After a quick yelp search I called these guys after seeing their reviews, and the 5-star ratings say it all. Jimmy came out and we couldn't have asked for anyone better. He was able to find multiple diagnostic issues and thoroughly explain what these issues were and how they affected the A/C. Now that we know what's happening I can finally get it fixed properly. I've dealt with MANY technicians before, and can honestly say that Jimmy is the best one! Very honest, knowledgeable and display great integrity. I will definitely be calling these guys back; thanks again!

Andrew D.

5/16/2020

This review is going to be as detailed as possible so anyone who's looking into HVAC providers can see what a quality experience Absolute Airflow provided.

My wife and I have been in our home a little over 4 years and our system, as best we could tell, was about 22 years old. Most of the vents barely produced any airflow and the system was only able to cool our home a few degrees.

My wife came to Yelp and looked up local service providers and found Absolute Airflow. We read through all of the reviews and noted that Victor, the owner, responded to all of the negative reviews and seemed to show a genuine effort to remedy situations wherever possible. We called and set up a free estimate.

David O. came to our home and the initial impression was very much aligned to most of the reviews. He was conscientious of the Covid-19 situation by wearing a mask and gloves. He also put on shoe-coverings when entering the home. After looking over the attic setup and the condenser outside, he came in to walk us through both how Absolute Airflow handles installations and what our various options were. He assured us that anyone who would be assigned to our installation would be professional and respectful of our home.

After looking into other providers and comparing to quoted information we'd received from another company, we decided to move forward with Absolute Airflow.

Our work began on a Tuesday and Eric and Cesar were assigned to do the work. Once they completed the walkthrough, Eric said that the work would take three full days with the possibility of needing some time on Friday as well. As it happened, Friday wasn't needed and they were able to complete all the work including final inspection of the furnace to ensure compliance with California code requirements by the end of day on Thursday. The team came in each day, setting up drop cloths and protective coverings on paintings and other surfaces and were diligent about cleaning up after themselves on the way out.

This next bit isn't a complaint but a detail that I feel points to how well the company operates. In the process of hauling the new furnace and all of the new equipment into our attic, they did hit a wall in a couple places. After pointing it out to them, Eric immediately called the company and made arrangements to have someone come out the next day, after all of the work was completed, to fix the issue. As promised, the minor damage was fixed, good as new and within the exact time window the company promised.

To address one of the concerns that's been raised by other reviewers: Absolute Airflow has only been in operation for a relatively short time (approx 2 years) compared to other companies and yet it has a lot more reviews than most. Some have expressed doubt about how this is possible and I'd like to do what I can to dispel those doubts. The company is staffed by professionals all around and in the course of their efforts they do ask every customer to provide a Yelp review. They even explained that the company provides incentives to its employees based on the customer reviews. That made leaving a review for Eric and Cesar a no-brainer. They took care of our home and, equally as important, delivered beyond the expectations set by David during his first visit to our home. Installing a top-line, 2-stage Lennox condenser and a top-tier furnace/blower now means that we can drop the temperature by 10 degrees in under an hour - a feat that was impossible under our old system. Best of all, every vent now blows steady air controlled from a new, smart-home thermostat.

A++ company that deserves the reputation it's rapidly growing.

Josh G.

1/29/2020

Had a clog in kitchen sink. Old house with old pipes. Cody from Absolute Airflow arrived promptly, diagnosed the problem and gave me a detailed explanation of my options. He was friendly, professional and informative and did great fast work fixing our kitchen sink. I'll definitely call him again anytime I have a plumbing problem in the future! Highly recommend!

Patrick S.

06/10/2021 12:00:00 SA

Everyone at Absolute Airflow was very professional. Did excellent work replacing my entire heating and air conditioning unit. They worked very hard to meet my needs from start to finish. Very clean in there work. You would never know they were their at the end of the day. I especially would like thank Jasmine (Install Completion Coordinator) from their office for her follow up on getting final inspections appointments completed with the city and answering or getting answers to several questions I had after install. She was a pleasure to talk too.

Kristi D.

1/28/2020

Very professional help! John took such care in explaining every detail. I would definitely recommend using this company to any one interested!

Enrqiue Z.

6/15/2021

Just had an inspection of my AC I didn't know how bad it was. Scott the service Technician was great! Compleatly honest and Direct! definitely would recommend!

Wayne F.

9/17/2020

Ordered a Ac tune up and Scott was the technician, who was awesome. He was thorough, knowledgeable, and went the extra mile to ensure my systems were running the beat they could.

Anh Thy T.

01/10/2021 12:00:00 SA

I contacted Absolute Airflow through Yelp, and they responded within an hour. They were able to provide me a quote to unclogged my shower due to my long hair clogging the drain. They were able to fit me in the same week. They also called to move up my appointment time, and they came on time. The plumber unclogged my shower within minutes and showed my the massive clump of hair. I asked him to look at our second shower to see if that one needed to be unclogged because my kids said it was draining slowly. However he showed me there were two settings and to place it on the higher setting. So I'm glad he was honest that the second shower did not need to be unclogged!

Annmarie M.

5/18/2021

I was compelled to call them after listening to their somewhat irritating radio ads constantly: Absolute Airflow- Absolute Airflow- Absolute Airflow.... it works.

From the get- go every person I connected with, from the friendly voice over the phone to the immaculate serviceman, John, was professional and kind.

They even contacted me the day before to confirm and to let me know within a half hour the actual time they would be here. That is so rare, usually you get the generic between 8 am- 5 pm. So refreshing.

Turned out I had a situation which required more planning, so even though John did not work on my a/c unit this day, he kindly and patiently showed me and explained what was going on with the unit.

I would recommend you give this company a try if you're experiencing a/c -heating issues.

Garrick S.

7/17/2020

Another 5 star review for Absolute Airflow.

Situation: 17 year old AC unit, struggling to work consistently, bills increasing and after several technicians, from several companies over the last couple summers (~10) coming out trying to solve the problem, I just decided to replace the entire system (condenser and furnace).

Research: I did a lot of homework on companies, systems, types, and brands which helped a lot. I highly recommend this step. There is a ton of information available!

Bids: I got 6 bids. Of course ranged in price, due to systems, brands and work details. One initial separator with Absolute (for me anyways) was they presented several options on systems, efficiencies, and of course cost ranges. All others presented an offer on one type of system, brand and cost.

Sales Professional: Drew my sales person was very professional, patient with all of my questions and explained my options in detail. Even after he left, I texted him questions and he replied in a timely manner.

Post bid: As I reviewed all of the bids, most were not as complete as Absolutes, so I started to use Absolutes details to ask if the same work details would be done with the other bids. That's when the differences started to show. I like things done completely and if I am going to invest in a new system, I want everything entailed to be replaced as well.

Follow up: Surprisingly, only Absolute followed up quickly post bid. Maybe because it's summer and everyone is busy and buying, but both Drew and the owner Victor, followed up to see if I had any questions or if there were details I needed clarified. Having felt that I did my due diligence, I decided to go with Absolute.

Installation: The two Absolute installers did a great job. Workmanship looks great, all of the details were completed, and yes, they were very mindful of my home. Protected my floors and carpets, used shoe coverings and face masks (which must make it tough to work), and also detailed me their progress along the way. They were both very personable and as a side note, they put up with my dog, who was bugging them a lot out of curiosity.

Time to install: 1.5 days.

Conclusion: I guess time will tell if I made the right choice. How the service follow ups will be, how the system performs over time and if the efficiencies make a difference in cost. But for today, my home is blowing a cool flow of air throughout, a lot better than before and I am happy with the work Absolute Airflow provided.

Rex W.

8/27/2020

I researched for weeks and I'm thankful that I find Absolute Airflow on Yelp. Just like any normal and analytical person, I was skeptical about the almost perfect reviews! Regardless i was impressed about the quality of work from the posted photos so I picked the phone and called and Victor answered. He did a virtual inspection and estimate with me over face time, and gave me a very competitive quote, I was sold on his confidence and tone of voice; plus nobody was showing the attention to details of work that victor and his team have shown on their photos, lastly, they are the ONLY one who offered me a no interest financing for 5 years AND with one of the most competitive rates.

The customer service from Jasmine was timely and responsive, we communicated via texts messages most the time and she was able to answer all my concerns.

Now to the actual Installation of my heat pumps / ac / air ducts/ and water heater! The crew lead by Carlos was super professional and experienced, very attentive to details and did a spectacular job to replace my AC, heat pumps, Air ducts and water heater (see photos). They were not rushed to finish the job, took care of it as if it's their own.

During the job they found a water leak from my bathroom, they send their plumber over and fix the leak for me for FREE and said it's a courtesy !!!! Who does that?!?

After the job was done I had a minor concern and called Victor and he sent his quality control manger over to my house and addressed all my concerns to satisfaction.

I can't compliment enough on this great company! Don't be concerned on how young it has been founded, because it's never about how long you have been in the business but rather how long the business has been in you! These guys, although relatively young, can compete with anyone in the industry in my opinion.

I would STRONGLY recommend Victor and his team anytime if you have HVAC / Plumbing needs!!!! Give them a call and YOU WILL BE HAPPY IF YOU DID!

*i usually have no time to write reviews but for this one I have to because this is not just a good company, but. GREAT one! Great companies and great people need to be heard and known because they will benefit the society!

Vinod K.

02/01/2021 12:00:00 SA

Tyler was outstanding. Very courteous & professional. Recommend Absolute Airflow to all your Plumbing needs. My first experience was absolutely fantastic.

Damien H.

08/03/2022 12:00:00 SA

Had them come out to fix my AC unit that wasn't cooling. After $1400 the unit cooled & then stopped working. They came out a few times and still could not get it cooling. The company is very responsive but they tried to upsell me a new duct system which was not the main issue. Even after asking what can be done to fix it, the conversation also came back to you need new ducts. I ended up calling another company who didn't push me to buy something I didn't need. Super professional, just unfortunate they couldn't solve a problem that the next company was able to by making a simple adjustment.

Lyn L.

9/21/2020

My family and I just wanted to give a HUGE THANK YOU to the owner of this wonderful family company, Victor, and the whole installation team! I am a recent Fire Department widow and called them to get an estimate to fix our very old system during the recent heatwave. I was blown away and so humbled to learn that Victor wanted to give back and bless us in a way that he could by replacing our entire system, removing the asbestos ducting and giving us a brand new energy efficient furnace, air conditioning unit, safe and up to date ducting, a Nest Pro thermostat and even the vent covers!! I really was blown away to have someone be this incredibly generous in the middle of this pandemic where small businesses are suffering. From the first person to come out to assess the system to all the guys who came with Carlos to install it, they were top notch! They were incredibly courteous and knowledgeable, paid attention to every detail and never minded me asking questions. Victor, I believe your generosity will be rewarded again and again! Thank you for doing something so nice for a family who lost their favorite public servant. Your kindness and generosity has been a blessing and I thank the Lord for you each time my super quiet and new unit kicks in! You will not be disappointed choosing this company!

Dave P.

10/11/2019 12:00:00 SA

David came out to service our air conditioner. He was very honest about what was needed and very helpful. I would recommend Absolute Airflow to anyone. We are very thankful for his service and it's a company you can trust.

Babak N.

8/27/2020

The technician was Roberto, he was diligent, courteous, wore a mask all the time, even went over until 10:30pm to complete the work. Also, office kept in touch with us about the appointments and part updates.

Cody C.

05/05/2021 12:00:00 SA

This company is a scam. Like the other reviews mention, their plumbers want nothing more than to convince you to buy thousands of dollars for a complete system replacement. They sent two men out for an easy water heater fix and without even looking at it they immediately started trying to strong arm me into a 4000 dollar full water heater replacement. They would not answer any of my questions and kept cutting me off if I asked anything with stuff like I've been doing this forever I know. The two men were bouncing off strong suggestions on me like used car salesmen essentially trying to pressure me into the purchase. I went to home depot after, watched a youtube video, and fixed it myself for 10 dollars. To make it worse, they sat in their van outside my residence for over an hour just hanging out, likely so they wouldn't have to go to work. Don't waste your time.

John B.

5/27/2021

Fast, friendly great service. Victor the owner came out and did my estimate. The next day the crew was out installing my new ac system. All the guys were great. When it was all said and done, they actually came to me and said they heard something strange in the condenser unit. 4 days later they replaced it. Many other places would have waited till I complained or the unit gave out. Not these guys. Handled it without question. Highly recommend this co.

Javier V.

9/28/2020

We had slow draining issues and bad smells in the bathrooms, washing machine room and kitchen. Zach was able to clean out years of gunky buildup. Now everything works as it should. He was very professional, polite, and knowledge. Thank you Zach!

Sean G.

06/07/2020 12:00:00 SA

Stellar customer service and best of all not pushy, John R. gave me multiple options and made this experience very easy.
Installed was unbelievable looks like something NASA would install. Very clean!!!!

Janice F.

11/12/2018 12:00:00 SA

Thank you John for your great service today. John provided furnace cleaning services for my two children's homes and my own. My son and his wife purchased their home 2 1/2 years ago. Because Absolute Airflow goes above an beyond with their cleaning, John was able to observe a crack in the Furnace that was not identified when they purchased the home. Carbon Monoxide was present... Needless to say, they are getting a new furnace on Friday! Thank you John for being so thorough and honest!

Tam H.

01/12/2019 12:00:00 SA

Professional, efficient, timely, reasonably priced, great customer service. Able to pay online. Provide pictures of the final product. Will definitely use/call again.

Tony T.

04/08/2021 12:00:00 SA

Look Elsewhere: These guys sent me a person that is entitled, judgemental, discriminatory, and bias to my home. My appointment was from 3 to 6 for an hvac replacement estimate. Kyle came out to give me an estimate. From our initial conversation, he stared me down as if I was beneath him. He asked me 3 times if he could talk to the homeowner or if I was the homeowner. He automatically assumed I was a high school student because I wore my school uniformed for work(I'm a teacher).I was the homeowner. He said I was called 3 times and I didn't pick up and seem irritated. My appointment is from 3 to 6 though? Why is this guy angry at me for not picking up, I was working and school get off at 3. Again I'm a teacher! He ask if I wanted a ball park figure or a writing down estimate for the things I want. I said I wanted an estimate in writing. He ask if I'm shopping around and I said yes of course that's pretty standard. He said do you want a 5 star company or a 1 star company cause we are a five star company and we don't give the lowest prices. If I'm looking for the lowest prices I should look elsewhere. Automatically he assumed that I cannot afford your company's service. He tried to justify his rude statement after I mention to him that he is being bias by saying I don't want to waste my 2 hours giving you an inspection if you are just looking for the cheapest price. From his words, I can totally tell that he was not here to help me as a customer. I did not deserved to be judged based on my appearance from a so called 5star company. I told Kyle that I did not appreciate his bias towards me and how he judged me from the start and ask him to leave my property. He did not even bother to apologize after I let him know that he was being totally disrespectful. He thought his words had no hate in it. Absolute airflow you guys need to train your employees how to listen and be judgemental free. I don't know if it was cause I was Asian? Looked young? Looked poor? But the vibes I got were totally unacceptable. Train your employees better or just hire someone else. These are my suggestions.

Sara C.

07/01/2020 12:00:00 SA

Love this company because they have great friendly communication and get the job done. Plumbing repairs are unpleasant, but working with this company took most of that away! We had 2 back to back sinks that we were unable go unclog after many tries. I called the next morning and was able to get a same day appointment. Zach showed up early after notifying me by two means of communication, was clean in his approach and cleaned the drain out in minutes. I didn't have to clean up after him which is a huge plus. Not to mention my dogs loved him (my little dog doesn't let anyone pet her,but she did!)

Jeff F.

08/09/2018 12:00:00 SA

Absolute airflow is simply the best. Customer service is on point, the prices are fair, and the work they do is top notch. If you need someone do help you with a heating or cooling problem, absolute airflow is who you should talk to. Their work is quick, accurate and timely. I cannot recommend their services enough.

Katherine L.

12/19/2022

We have their plan and get our a/c heater serviced regularly to maintain our condo. Tanner helped us out a few times and was knowledgeable. Great prices.

I'll update this review once our water heater is successfully serviced.

Edit: the plumbing job was canceled twice. I understand they may be shortstaffed, but please call before the time frame lapses about it.

David C.

12/28/2020

They just finished their biannual service and inspection not to mention upgrading my system with a state of the art Airscrubber. John Ruiz and Benny were great. Super nice guys, clean, efficient and they got the job done! I Highly recommend Absolute Airflow!

Laurie S.

12/31/2020

After spending three days trying to get a handyman to fix my ancient heater, I finally took my friends's recommendation and called Absolute Airflow to purchase a new one. From Ashton who came out to give us a quote, to Norman and Jose A who did the actual install, our experience was 5 star all the way. Clearly this is a company that realizes the importance of hiring employees who care about the customer. All three of these gentlemen were knowledgeable, courteous, and paid attention to the little extras that made for a great experience. We are already considering purchasing a new AC unit and we will certainly use these guys again.

Lori E.

8/29/2020

Called Absolute Airflow, for a air condition repair of our thermostat not working. They were super nice, professional quick. They had the parts the needed to fix the air conditioner so we didn't go without air for long! I would definitely recommend them to anyone looking for repair or an estimate!

Reggie D.

06/10/2020 12:00:00 SA

5star++ Absolute Airflow did an exceptional job upgrading our Central Air and Heating System. Thank you to the WholeCrew.... you guys did an outstanding job! Specially to Ozzy and Milo, they work hard and completed the job. They were very knowledgeable and friendly. They have explained the system thoroughly after they have completed the project.
Planning to change your Central Air & Heating System... we Highly Recommend Absolute Airflow!!

Kip G.

12/05/2019 12:00:00 SA

Everyone here is great ! The first happy voice on the phone when I called was Justin. Very easy to talk to and able to schedule me a service. Wes the service tech is the most knowledgeable technician I have ever encountered. I highly recommend Absolute Airflow !

Sara S.

2/29/2020

Our kitchen sink was clogged and Zach came out to unclog but of course it turned out to be a much much bigger job and it wasn't just a kitchen sink clog. My husband liked him right away and he doesn't like a lot service people that come to the house because he thinks they all play on and take advantage of people's emergency! Without giving you guys all the messy and gory details- we ended up having to hydro jet the sink/mainline and the waste line because Of the the residual funk that has collected over time. Zach also unclogged our bathroom shower and is here now the following day to help descale our water heaters. We also him test our water and he discovered that it hasn't been properly filtered for the last 3 plus years since we lived here. Argh!! Anyway, Zach went above and beyond what was expected. He was punctual, pleasant and seems like an all round good guy. We all love him especially our yellow lab!!! He did a great job and then some and we would definitely hire him back for any other plumbing needs. Thank you for having great and talented people in your company to restore our faith in the service industry again!!!!

Robert B.

11/20/2019

Had these guys out this morning because my heater wouldn't come on last night and the fireplace wasn't keeping up with this cold weather. Had a technician of theirs come out and got it running within the hour. Highly recommend thanks fellas!

Erica S.

7/13/2019

John + his team were great from start to finish. Our AC broke the week before the 4th- he came out same day to give us an estimate and assessment. They knew we had guests coming in to town so moved things around to help us get started the very next day. They finished within 2 days and it was PERFECT.
They replaced our ac blower/furnace, rerouted our ducts, moved our whole unit (including coolant and electric) to the side of our house from the back AND replaced it with a slim line.
Their guys were timely, thorough and left the house really clean.
Their prices were better than anyone else we quoted with.

Yanling Q.

12/28/2022

My ac need a replacement and Dennis came to evaluate the whole project. He explained thoroughly and provided professional suggestions for different options. We have not started the project yet, but will let Dennis work on the project when we are ready.

Nancy O.

01/05/2022 12:00:00 SA

Long over due to thank Absolute Airflow! My mother in laws AC unit went out at her manufactured home. It was during this heat wave and she was concerned it would take week or two to get it fixed. Absolute Airflow was phenomenal. They came out and fixed it the next day. They are amazing. We cannot thank them enough! Great Service Tech!

Paula D.

6/26/2021

Called for AC repair from a Facebook recommendation and good Yelp reviews. They ask for your life history when making an appointment but they are very nice people . Tech was late due to van trouble but gave a $10 discount which was a nice gesture. After taking a long time to diagnose the problem, supervisor came to help. Supervisor said our system was 2005 and had outlived its usefulness. $1100 to get it working and sent email quote of over $2000 for what it needs and offered a $10,000 rebuild of system. We paid the $78 service call and called someone else. New guy says our system still in good shape and replaced a $40 part to repair the problem. I do not recommend this company.

Britney K.

02/05/2020 12:00:00 SA

I contacted them and they responded right away, were able to come out the next day (this was a non-immediate job). Cody and Zach were able to find the leak from the upstairs restroom to the downstairs kitchen, do the repairs and clean up the same day. Thank you guys!

y k.

12/14/2022

It appears that the installation of a furnace by this company caused a hole in a ceiling of the closet right next to the furnace. I just need someone to patch it. I have not been able to get connected with Warranty Manager for a month now since the installation. I called them 4 times already. I'm hoping that I get a response from someone from the company by posting my review here. Also, my insurance company's adjuster has been trying to reach someone from this company to process my claim. She has no luck either. Can someone please respond to me and my insurance adjuster??

John ..

12/08/2021 12:00:00 SA

Needed heater fixed and they helped in a jiffy. They're not cheap tho. But are very responsive and will get right back to you. So you pay for what you get. Great work.

Vinh D.

8/17/2019

AC needed service and they came on time and fixed it in an hour. John was honest,thorough, and explained everything before any service were performed. Price was reasonable.

Debra M.

11/11/2022 12:00:00 SA

I called Absolute Airflow to replace the bulb in the scrubber they installed a couple of years ago. Scott came over and wanted to do a thorough review of my system which was replaced in 2016. Scott took lots of pictures and showed me the pictures and then his boss came to my house and they wrote up a quote of 21,000 to change all my ducts and replace my furnace, etc. that included the cash discount.
today I had another estimate and there is nothing wrong with my hvac system.
Abdolute Airflow was trying to scam me. I am a woman and I'm older. but I'm not stupid. this was a horrible experience.
be warned.

Ashley S.

3/30/2021

What an amazing find ! I had my A/C stop working at the start of a heat wave. I had no idea why as it was a newer system. I called in and spoke to Melissa and she was able to get me an appointment the same day. Tanner was my service tech and he showed up on time , was very knowledgeable and explained everything to us in detail. He went above and beyond and went over any and all questions we had. He was able to get the A/C working & set us up for a well overdue cleaning with him the next few weeks which is amazing since A/C service is going to in high demand. Because of Melissa and Tanner I will be lifetime Absolute airflow customers. Thank you so much !

Victoria A.

10/05/2018 12:00:00 SA

A friend of ours recommended Absolute Airflow to us, best decision we made. Victor and his team are so professional. They worked with our HOA and were able to get our AC and heat unit installed and working in less than a week. We had duckless units installed in 4 rooms they look so amazing and are energy efficient. The price was the best out there. They made sure everything was perfect in place and kept in contact to make sure the units were working well.

Danielle K.

06/03/2020 12:00:00 SA

Our 20+ year old air conditioner finally died last week so we called up Absolute Airflow and they were able to install a new one plus FAU in one day just a few days after we called. They cleaned out the intake space, sealed the whole thing, lined the FAU cabinet with sheet metal flooring and insulation sheets on the walls and had it up and running perfectly. Super nice technicians, clean and efficient. Recommend 100% with no qualms.

Will W.

09/09/2021 12:00:00 SA

I give this company 2.5 stars.

Pros:
-Responded quickly for an appointment
-Had the installation completed within the next day of the initial assessment
-Did a great job installing a new ac unit and A frame (good quality work)

Cons:
-Their prices are on the higher end and I'm giving them 2.5 stars because they will upsell you. I don't like to write bad reviews but after waiting a few months, I cant shake the feeling that I was swindled.
-At the end of my on site assessment, they gave me a quote to replace my ac unit and the A frame. We talked through the pricing and got to a different quote. Once we got to the final quote, the assessor said I needed to pay an additional $350 for a removal fee. This removal fee was never discussed during the initial price quote, but because we talked about a different price, this removal fee line item/service came out of nowhere. I did not feel like they had my best interest in mind and wanted to make the extra $350 off of me. When the team came to remove the item, I timed them and it literally took them 10 mins to remove. 10 mins for a $350 job. Not a good way to make your customer feel like they are in a good partnership.

Kimberly R.

8/30/2020

This was a wonderfully smooth experience overall! We chose this business because their estimate was the only one out of 3 that took the size and existing equipment in our house properly into account. We even had some (out of town) family members in the HVAC business check them out--these guys are legit! Thanks Dennis for getting our new AC installed before the heat wave hit!

Jessica P.

06/11/2019 12:00:00 SA

Great experience with Absolute Airflow! John came out and was friendly, considerate and courteous. He diagnosed the problem with the AC and explained the process thoroughly and concisely. He took care to ensure I understood what he was doing and why. He also took the time to provide information regarding proper system maintenance and made great recommendations to keep the system running smoothly and avoid larger costs of repair in the future. I highly recommend this company for their superior service and attention to detail.

Ron J.

09/07/2022 12:00:00 SA

Called at 7:45pm to have some emergency service done. I was told someone will call me back within 10 to 20 minutes. I never heard from anybody Even to say they could not provide service because they were too busy. Had I known this I would have called another company. Waste of time!!

Debbie M.

4/23/2021

Love this company. They installed our HVAC unit almost two years ago. They were amazing through the whole process. We had our unit serviced by Scott and he was amazing. He is one of the most polite people I have ever met. He was very informative and answered all our questions. This company is the best. I highly recommend this company.

Chuck B.

01/08/2019 12:00:00 SA

It is truly refreshing for the wife and I to have dealt with a company like Absolute AirFlow. They are a company that does business like and comes from the the old school. Honesty, Integrity,Quality, Reliability, Dependability and Price.
Victor and his fabulous crew did a complete overhaul of our old system. New furnace, new air ducts, new registers, two new vents and registers in bathrooms(never had before),R 38 attic insulation(never had before), new air conditioner(never had before)and additional personal touches that most companies wouldn't even think of doing.
Since I also had gotten three additional estimates and quotes, believe you me, their price cannot be beat.
If you need any heating or air conditioning problem resolved look no further than Absolute Air Flow. You will not regret it!

Jim T.

06/09/2021 12:00:00 SA

Absolute Airflow did an absolutely wonderful job replacing all our ducts as well as sanitizing, removing old insulation, and installing new ones in. Daniel, Anthony, and Jacob were efficient, respectful, communicative, and hardworking. We were very satisfied with their remarkable, painstaking work. They wore masks the whole time, which made us feel safe in our home. We also appreciated Mario, who they were in close contact with.

The biggest asset in Absolute Airflow, however, is Jasmine Thompson, who is the CSR Manager. She bent over backwards to take excellent care of us and attend to all our questions and concerns. She was personable, responsive, organized, thorough, and a real pleasure to work with. I cannot say enough good things about her. She made the whole project run smoothly from the beginning till the end.

Many thanks to the whole team who worked on our project and took great care of us. We appreciate you all.

Jim and Sharon Tagle

Jennifer L.

08/03/2021 12:00:00 SA

Tanner Lazicki is great, he came on Saturday morning on time and help to do all the works of our air conditioner. He is very patient and show us how the equipment works, the interior stuffs, the internal system, made us have a very good feeling. He even get into the higher loft to check if anything to be improved, the first time I get to know that loft! He took pictures and explain to us. We would recommend him and absolutely airflow for no doubt!

Heather L.

07/11/2020 12:00:00 SA

Our existing unit was giving us issues and the person who installed stopped returning our phone calls and messages so we decided to look elsewhere. We found Absolute Airflow on Facebook and honestly wish we found them from the very start. From the first rep they sent, Scott to his supervisor David and then their technicians Jose Norman and Carlos every single person was honest, kind and hardworking. They informed us right away that the unit we got put in originally was not done correctly whatsoever and could pose a danger in the near future but never pressured us into purchasing a new one with them. They provided proof of their concerns and did everything they could to make us feel comfortable with making the decision to purchase a new unit through them with the confidence that they would install the way it should be. They went above and beyond their promise. They finished the job in a day and a half and made sure to clean so it looked like they were never even there. I would recommend them to anyone and everyone as honest people/companies are sometimes hard to come by. Thank you Absolute Airflow for giving me peace of mind!

Jenna R.

02/03/2020 12:00:00 SA

I've had a nightmare of a time without gas for a week. Zach came out this evening and after hearing my long story of issues, we have a plan of attack! I will need to replace some, if not all of my main gas line (which apparently is not covered by home warranty) and I finally feel like I'm in safe hands!! I don't want to do this, but I have to and I'm confident I've come to the right guys. Thanks for making this a little easier on us. My daughter and I can't thank you enough! Looking forward to the outcome and having hot water again

Tom I.

04/08/2021 12:00:00 SA

Found this company for a heater tune up last fall, a A/C tune up and now a system replacement. Thought I'd give them a try based on Yelp reviews. Wow, i was totally impressed at their service including their customer service (from dispatchers to techs); its 2nd to none!! Dealt with Justin, Scott, Kyle, Tanner and Chris; they're ALL professional and friendly (including Melissa and Jasmine, office support staff). In addition to servicing your equipment, they educate you as to the basic functioning of your HVAC system. Without hesitation I would recommend these guys for all your HVAC needs (havent used their plumbing services yet).

Tina W.

8/14/2020

I have nothing but praise for Absolute Airflow. They did a thorough inspection of my A/C system and showed me in detail the problems with the system I had. They strongly suggested that I replace it and gave a quote that turned out to be extremely competitive. (I had estimates from two other companies.) Since I did have real problems, especially with the A/C, I decided to have them install a new system and now have nothing but praise. All the people I dealt with at Absolute Airflow have been very professional. They did an outstanding installation job. A few days after the installation there was a small problem and somebody came to fix it within a few hours.
I have been remiss in not writing a review right after the installation in October 2019. However, it has given me time to check out how it performs am happy to report that everything works perfectly and it heats and cools my home much better and faster than the system I had before. I am recommending Absolute Airflow to my friends at every chance I get!

Mark T.

8/27/2020

Great service. Came out for a free quote on my 1940's heater the same day I requested them. Very helpful and knowledgeable. Highly recommend their service

Minhaal K.

4/15/2020

Update - I spoke with the owner, Viktor, today (4/15) and he was very apologetic regarding the experience. He explained the reason for the higher cost of replacing my condensate pump and offered to refund my service fee. I appreciated the thoughtful gesture and thanked him for reaching out. Thank you again.

kevin w.

10/23/2020

Very professional and knowledgeable. They explained the issues with my system and gave me multiple solutions for its repair

Theresa C.

8/27/2020

Never thought I could afford AC but Absolute Airflow made it possible! Their professional, quick THOROUGH installation of a mini-split made the heat wave bearable. The owner HIMSELF answered my call and made sure we were completely satisfied with the product.

Victoria G.

5/13/2021

Scott and Daniel came to do an AC tune up and they were GREAT! Starting with wearing shoe covers to making drawings to explain everything. They were so professional and respectful and explained everything in great detail. I highly recommend them!

LK K.

11/22/2019

John is amazing! He was so professional and so helpful. He literally spent the whole day, diagnosing multiple problems and fixed all of them. He also walked through the membership program which we weren't interested at first but he made sure to help us understand the importance of maintenance and how getting this membership is actually saving money in the end. We are very happy with the customer service John and Absolute Airflow provided!

Barbara P.

12/23/2021

We knew our HVAC system was going out, a couple of years ago when our system stoped working, I called Victor (the owner) and he was able to come out right away, he got the system working and we were good for a couple of years... fast forward to December 2021, having preventative maintenance done on our system and found that the system is about to go our (we had been having some issues), so we called Absolute Airflow (again), Technician Scott (super friendly and knowledgeable) did a through inspection and provided us with information that we expected. We were provided a free estimate for a complete new slim system by Marcus, the price was fair and they were able to get started the next day! The next day, the 3 technicians (Ramon, Celestino & Cesar) arrived, looking professional in their company uniform, proceded to put a rug down before they entered our home, put booties over their shoes to protect our floors, layed down protective covers on our floors and went to work. When they were done, the technicians checked all the vents for proper airflow, gave attention to the vents that we felt needed more airflow, and even upgraded the vent in our kitchen so there would be more airflow, because we felt the previous vent had not provided enough. Ramon, Celestino & Cesar were friendly, professional, and had the job completed before 4 pm. I now have a great HVAC system that is reliable and works great! I highly recommend Absolute Airflow for your HVAC issues!

Candice Z.

07/01/2020 12:00:00 SA

I chose this company because of Landon and John.
These two gentlemen are top notch tradesmen. Two of the best in this industry hands down.

I did have a Few hurdles with this company after install.. Some following up on my end for loose end issues, like leaving some debris of concrete, not patching the old attic access, coming back to install a new attic access, forgetting to order the part, motor on the newly installed heater was bad out of the box and needed replacing, brand new filter was also replaced three weeks after installation, because mine was so dirty somehow.... So a few things I had to keep track of.. But the owner Victor ALWAYS replied and sent someone out right away to correct it. Man of few words, but the important word was, YES.
The installers lead by Norman, and service repairman Wes were a great crew, clean, respectful and, efficient.
I would recommend them, the issues I delt with weren't normal and they worked fast to fix it. Never said no, never gave me any problems.

Angie O.

7/29/2022

Almost six months after the nightmare began I have decided to update my review, not to change my rating, but to hopefully help other consumers. The City inspection fail two times and the company refused to address the problem stating it was the city inspector's fault. At one time I schedule another inspection and Absolute Airflow failed to show up. Today a different city inspector came and told the technician the problem had to be fixed NOW. Thankfully this technician was knowledgeable and new exactly what the city wanted and the company had failed to address. I do give credit to the Airflow technician who showed up today.

The general manager informed me the company was no longer going to honor the warranty of the two heaters I paid $14,000. reason? my reviews on yelp, google and BBB. She stated she was not going to ALLOW me to trash the company. On all my reviews I have only stated facts and would not let anyone deprive my right to free speech. I also paid for a year maintenance of the three units The manager also told me the company was no longer going to offer me service. If I had any problems to call a different company, which I will happily do. The only problem is, she only refunded me $99.00 when I paid three times that. This afternoon I sent her an email asking her to refund the rest of my money along with a copy of their invoice. Waiting for a response. Most likely I will not get an answer or a refund.

My recommendation is definitely not to use this company but also awareness. Read as many reviews as you can, do not be fooled with cheesy advertisements and do your homework when it comes to engaging with any company. I certainly learned my lesson working with Absolute Airflow.

Tri V.

6/16/2021

We highly recommend Absolute Airflow. This is the 2nd year we have Absolute Airflow. Scott, the techician, came to our home today. He was knowledgeable and professional. Thank you, Scott!

Edgar M.

03/02/2021 12:00:00 SA

Benny came out today to do an AC tune/checkup and it was very informative. He was very patient and explained how i could get the most out of my old u it. He also walked through potential problems and his recommendations. Always a pleasure to work with Absolute Airflow. They are very professional and looking how to improve or extend the life of what you have. Wouldn't trust anyone else since they got my back!!

Dan C.

06/03/2020 12:00:00 SA

Absolute Airflow installed new central heat/AC and duct system at our residence. Carlos, their sales person, was very thorough in providing the estimate and explaining details of the equipment and what would be done. The installers, Jose and his crew, arrived on time each day (2) of the install and were very professional during the whole process. They did a great job installing everything, left our house clean and damage free. Victor, the owner, even stopped by to make sure everything was to our satisfaction. I am extremely satisfied with their work and would highly recommend this company to anyone.

Lauren S.

12/13/2019

A friend referred my mom, Robin, to Absolute Airflow for new air and heating in her home in Fullerton. She asked me to write this review because, from start to finish, she was completely 100% satisfied. The team was very professional, on schedule, and did what they SAID they'd do. In other words, they delivered on their word/promise. She'd like to mention the team who, from start to finish, from the office to technical help to onsite labor, helped her get her new air and heating - Chris, Tanner, Wes, Alex, David, and Justin. She thanks you SO MUCH for a great job. She's used both the air and heat and they are both running so extremely efficiently. She definitely recommends Absolute Airflow. Dream company to work with.

Theresa T.

09/10/2023 12:00:00 SA

Warning for anyone looking for an HVAC company to work with... PLEASE STAY AWAY!!! Look elsewhere if you value customer service. I replaced my entire HVAC and ducting system with Absolute less than 2 years ago. I even went with their brand of HVAC. Sales and installation was great... but customer service afterwards was terrible and continues to be terrible. Installers, technicians and reps make false statements and promises. I had a horrible experience post installation as my unit wouldn't turn on and had numerous technicians come out to resolve the problem. But the problem was their unit. It took weeks to figure out the issue after receiving a brand new unit. 100% RED FLAG!!!

Fast forward to yesterday... less than 2 years of installation. I called last night because my AC unit was not blowing out cold air in this 90+ degree heat wave. The representative asked if I wanted someone to come out same day last night (for a fee) or this morning from 8-11am. And so I opted for next day which is Sunday (today). The rep confirmed someone was going to come out from 8-11am. And what do you know.... No one shows up!! And I'm not surprised at all. I call them up again and the rep that picked up said they don't have technicians on Sundays and I spoke to their answering service and it was a misunderstanding. First of all... your hours are listed as 24/7 which now I know is a complete lie. Because if they don't have technicians on Sunday then that's a whole 24 hours they don't service.

Honestly regret going with this company. A huge costly mistake on my part. Please stay away. I am warning everyone I know... so please STAY AWAY!!

Lisa G.

8/26/2020

Giving them 5*'s isn't enough - if I could give them more, it would be 100*s. Background: We have been pondering for several years on getting AC. Our unit fried on us and we were intimidated by the high cost of doing this so we kept pushing it off. Recently, we have been looking into the housing market and talking to a friend that is an agent. They told us that in order to sell, we need to have minimum heating in our home. So we decided to take the leap...

Well, I kept hearing the radio commercial on GoCountry105 and I felt like it was a sign to call them. From the 1st call to the last day they were here, we felt like VIP's. The gentleman that answered the phone on my initial call, was super nice, informative and I felt very comfortable requesting an appointment for the following Friday. Appointment was set for 8-9am. Showing up on time at 8am, Tanner, Chris and Jordan were the techs that did my install. Even though Jordan was only here for a day, he was the nicest person. He was very good to me and good with my son who talked his/their ears off as being in quarantine, we don't get to talk to many outside the home.

On this 1st day, the install was going smoothly and they were almost done. They had to come back on Saturday to finish everything and install the thermostat (Honeywell Home). They were even able to get a crane to come change out the old condenser with a new one and they thought that step was going to be done the next day. The crane guy (don't know his name) was great - a very nice person as well.

Next day, Chris and Tanner came (on time) and they finished their work. Inside, Chris installed the thermostat but it was being temperamental and he wasn't happy with it. He said he would leave it on for the time being and they would get someone out Monday (this was this past Saturday) and request to have The Nest thermostat installed, instead. That night (Friday), we had a hiccup with the system. The Honeywell Home thermostat died on us and shut off the system, thus tripping our garage as well. This is where I wish it was more smooth but I was told what happened and why I wasn't contacted and I am ok with why.

We woke up around 3am and the thermostat was unresponsive. It was very hot in the house. I called the 24/7 emergency line but no reply. I also texted it and left a message. I must have called 20x but no one replied to me. I was up from 3-5am (on and off) checking my phone. Once morning came, I called the gentleman that did our estimate - oh by the way, Dennis was the one who did our estimate and we couldn't have been more pleased with him. He made us feel so comfortable with the decision to 1. install a new HVAC and 2. choose Absolute Airflow to do the work. As soon as I told Dennis what happened, he was on it. He apologized and said no one calling me back isn't normal and he didn't know what was going on or what happened. He had Kayla get back to me from their office.

Longer story short, she wasn't able to get someone out on Sunday, but 1st thing Monday (this past Monday), she scheduled install techs to come back to check things out. To my satisfaction, it was Chris and Tanner. I was SO relieved it was them instead of someone else that would have to take longer to look over everything to see why it turned off. Tanner and Chris (knew their work) were so thorough and also addressed some condensation (ambient air) that was collecting on the cold part of the unit and pvc's. They stayed as long as it took to recreate the condensation issue (resolved it) and Chris installed The Nest for me. Guess what?! Once we installed The Nest, it turned right on and it's been purring like a kitten and working SO well. Tanner and Chris, let me say, they were so patient, kind and humble. I must have asked so many questions and some redundant. I was also a 'helicopter customer' and they let me be that because they knew it helped me understand more of what they were doing.

I can truly say that not only were they into what they were doing with the installation, they genuinely seemed to love what they do. I was actually sad the work was done and they weren't coming back.

However, if we buy another home at some point and there isn't any HVAC, we will definitely be working with Absolute Airflow and even luckier if we get the same techs.

Thank you, Chris, Tanner and Jordan for being so great to our family! I wish I could have met Christian too.

C F.

8/20/2019

Just had our AC unit repaired. Came an hour after we called. The technician was professional and quick to diagnose and repair our problem. Great price and 5 star service from beginning to end. Would highly recommend them.

John O.

04/04/2023 12:00:00 SA

David Ocampo came and performed a tune up on our heating system yesterday and was exceptionally professional and courteous. His wisdom and council was spot on and I look forward to working with him in the future.

Diane M.

7/22/2023

I contacted this company as a result of an IG special. Kyle was very personable and presented ac parts along the way, explaining the good, the bad, and the ugly. He showed me pics of the ducts, some wrapped, some not, and all ducts sprawled on the floor. I also saw a lot of black staining near the boot of the ducts. He made some recommendations and none of them were a surprise because I have an old ac system. John, the supervisor, reviewed his recommendations and I prioritized getting ducts. Two staff showed up early the next day and got to work immediately. They were very respectful and very cautious about their work. When they were done they cleaned up after themselves and shared the attic pics which I have attached. They also installed my new smart thermostat and replaced the registers. I know this organization has mixed reviews but I had a wonderful experience and the new ducts have made an immediate difference. Thank you Absolute Team!!

David B.

07/01/2023 12:00:00 SA

So. Time for an update: After spending almost $3000 the noise from the compressor unit returned. This time I called another company that actually installed a new unit in our previous home. They looked at the compressor and noticed the bolts holding it down were seized and somewhat loose. Probably seized because mice had found their way in. They also found that upon startup the compressor would pull 21 amps when the unit is only rated for 16 and confirmed that the contactor which was replaced by absolute airflow was arcing. Then the kicker: I was talking to Trane after checking to see if the unit is under warranty (only 3 years old) and....it is! Yep I should have done that earlier I know but as the technicians who came today said...absolute airflow would have known it was still under warranty being only 3 years old. So why was I charged $1900 for the main motherboard if it is under warranty? The technicians who came today advised us to file a complaint with Trane against absolute airflow. Even the owner of the company who came out today called me (and remembered us from 4 years ago) yes I know I should have called them in the first place but assumed it was just an easy fix seeing as the home is only 3 years old. So will see what happens next. Overall I would say absolute airflow have been unethical. I will see what Trane have to say. If you are looking for an AC company to do your work and you have further questions on my review, feel free to contact me.

Paris D.

5/16/2019

The start of this process was amazing. I contacted Absolute Airflow for my parents AC unit as they previously had service champions come out to look at our unit for general maintenance. Unfortunately all of the Freon was out and they mentioned we would have to change our unit due to new laws in 2020 and quoted us an astronomical amount. Before having my parents commit I had John come out and provide a quote as well. The quote was affordable and the process has been seamless so far. The completion of this project will be done this Monday. The professionalism and customer service has been beyond a white glove treatment. Today when they came out and started the demo they showed us what service champion has been over looking for 10 plus years all the while my father has been paying the $20.00/ month maintenance fee for pretty much nothing in my honest opinion, the coil was caked up with dirt and they never mentioned this to us. So, I had my dad sign up for Absolute Airflows monthly plan which is half the cost with amazing customer service. Thank you so much to John and his team for providing an amazing experience so far. I will be following up with a final review once the project is completed.

jason l.

7/17/2019

I had an emergency issue with my A/C and Absolute Airflow sent out a technician named Brian immediately to take a look. Probably one of the most efficiency individuals I have ever met. He thoroughly checked out my A/C unit, furnace, and vents and provided me with a detail analysis of any problems I had. He provided me with information about potential safety issues and air quality concerns for my family. He provided me with a quote based on my needs and even helped me compare his company's costs with their competitors.

Overall, excellent service on Brian's part. I would highly recommend.

David P.

8/24/2020

We are so happy to have cool air. My wife and I researched AC company's for over a year, finding Absolute Airflow was a God send. The installation techs, Carlos and Havier were beyond awesome. They were on time, friendly, professional, polite, clean and knowledgeable. They also followed every Covid-19 protocol. They removed the old AC unit, and prepared a level surface to place under the new slim line compressor in our side yard. They had to access the attic for the rest of the work. The attic access was through a closet ceiling. A shelf had to be removed, and when the work in the attic was finished they put everything back in place to look like new. There attention to every detail was impressive. I highly recommend Absolute Airflow over any other any HVAC provider.

Alex C.

02/08/2019 12:00:00 SA

Victor and his guys have been a huge help to me and my general contracting business. As a residential remodeler we encounter HVAC work that is usually unforeseen but these guys have been the most reliable and competitively priced for legit licensed HVAC contractors. My projects and clients mean the most to me and giving them an amazing experience is always at the front of our process and approach. Having a HVAC team like Absolute Airflow at my service is more valuable than saving a few bucks. Thanks again guys!

Judah W.

01/05/2023 12:00:00 SA

First off, Fernando is amazing. He was super communicative and made sure we were fully taken care of. He was courteous, clean, and patient. I've got a really high tech furnace and he knew exactly what to do and even took the time to explain in detail what the issue was and what we needed to do to maintain the furnace. Highly recommend!

Tink B.

8/27/2020

Loved that 6 months after installation they came back to check and do maintenance without me calling. I have No complaints with this company, they explained all work being done and even show me what they will maintain next. They are respectful, wore a mask and had shoe covers. Tanner was the best!

Danielle W.

2/23/2022

10/10 Connor was super kind, he helped us figure out the best, most cost effective heating and cooling system for our older home that did not have the space for a standard HVAC system. Daniel Lopez and Andrew installed our mini-split system and removed our old fire hazard heater. They worked very quickly and efficiently. They left things cleaner than they found them and they wore masks and protected our new flooring the entire time. They were also super friendly and did a great job explaining the work they did to us.
This company came highly recommended to me and they did not disappoint at all. As a realtor I will certainly be referring them to any clients in need of HVAC services.

steve k.

4/15/2022

John R. came out and was able to quickly diagnose and repair my a/c problem. he presented with me with a good, better, best option for repair and explained the drawback and benefit of each option. he was courteous and friendly and did a good job.

M N.

08/12/2021 12:00:00 SA

A day before we were going to start the work I got a call saying they decline our job because they won't make enough money on our project. Greed? Lack or professionalism? Sloppiness? Not sure how to label it. Now we are back to interviewing and waiting weeks to install AC in summer heat. I wish there was a lot more to just write an honest review about how unreliable and unprofessional this company is. Don't waste your time and go with a better company

Kevin C.

11/05/2019 12:00:00 SA

I highly recommend these for your air conditioning needs. We had the ducts replaced last March. I had the company come out to readjust the flow to the back rooms. Adam and Jordan were a great team. They were very courteous and professional. They were on time and fixed our problem quickly. Thank you Absolute Airflow

Ted S.

1/23/2020

Super impressed with the quality of work they put in to replacing our water heater. We've used their services for our mini splits and I can say that it's refreshing to find people that care about your home and your family. We did have an issue with one of the old pipes leading to our water heater and it ended up being an issue during the installation, but they never changed the price and stayed true to their original estimate. I didn't even know until they had already finished the work and saw that they did much more than just the water heater as agreed. Now I'm saving money on hot water and have complete piece of mind knowing that if something were to go wrong I know the right company to call. For me, it's not always about paying a high price and expecting the best of something, it's about doing the right thing. Truly a customer for life because I know that if I ever have an issue I can just call on the owner and he'll make it right. If you're not doing your part as a homeowner to help yourself and have an open communication with the contractors in your home, your wasting your money. These guys are as real as they come.

Carolyn N.

01/10/2021 12:00:00 SA

Absolute Airflow was quick to respond and send Adrian to check on my HVAC the same day. Unfortunately the company does not work on hydronic furnace system so Adrian wasn't able to properly diagnose the issue. Adrian was very professional and upfront. He even cleaned up the area after. I would definitely recommend this company if you encounter any problems with your gas furnace.

Hector S.

8/20/2021

Great and Fredy staff, got my A/C installed by them. They were very profesional and left everything clean.
Would highly recommend.

Thomas M.

9/25/2020

Technicians Thomas and Roberto showed up on time as they said they would. Spotted the problem fast an repaired it. I highly Recommend Absolute Airflow for your ac unit needs......

Manny H.

7/18/2020

Appreciated our technician Duncan coming with full saftey protocols, especially right now.
Came in for a diagnostic, replaced what needed to be fixed and got everything running for me within an hour.
100% would recommend

David G.

7/29/2021

The landlord bought a new Air Conditioning System from Absolute Airflow and Jose, Norman, and Angel did a great job with the installation! They were really professional, nice, and helpful in explaining the installation process as well as how to use the AC after they were finished. The technicians of Absolute Airflow are knowledgeable, honest, and hard working. What we enjoy most is Absolute Airflow's amazing customer service! When the landlord decided to purchase a brand new AC System, we knew immediately he was going with Absolute Airflow! We highly recommend Absolute Airflow for your Air Conditioning needs! Thank you!

Traci W.

8/27/2020

I highly recommend using Absolute Airflow. They were very professional, showing up wearing masks and booties. We even purchased 2 new air conditioning units from them this summer gor our 2 houses.

Jiho Y.

08/04/2023 12:00:00 SA

We've been having issues with our water, so we called Absolute Airflow, and they were able to get us an appointment the next day. The technician, Andrew, came by to inspect our water and the system. He recommended adding a water filter (carbon and softener) for our water issues. There were delays with building our water filter (different company makes the filter), but Andrew was very communicative with the whole process, such as heads up with the delay, when to expect completion/installation, etc. Andrew was very thorough with the installation and made sure our water was clean. He checked up on us even after normal business hours. I highly recommend Absolute Airflow, and you should ask for Andrew for any of your home needs. Even though the service might be a bit pricey, it's so worth it for the level of customer care.

Blake G.

7/19/2022

After buying a recently flipped home, my wife noticed that the newly installed AC was not working nearly as well as the old AC we had just moved from. She reached out to Absolute Airflow based on their yelp ratings first and when Brett gave his consultation on the existing system, it was evident that we would be pouring money into the electrical bill monthly due to how inefficient the install was done. Anthony followed up and gave us a detailed write up on what needs to be done, and available upgrades. We decided that we were going to pull the trigger without even shopping around (not common for us) due to the professionalism and expertise that we saw. They had a crew out the following week and they carried the same professionalism that we were greeted with in Brett and Anthony. Specifically, David and Oscar went out of their to explain to us in detail what they were doing and how it would affect the AC system as a whole. I am certain there is a cheaper option, and this is the last thing you want to do a month after buying a home, but this company clearly trains and curates the best employees to make it as painless as possible (not to mention GREAT financing).

Dominique P.

12/29/2018

I called absolute airflow on a Saturday afternoon and John was at my house within 2 hours! He did a full inspection, was very thorough and gave me multiple options on how to proceed with my outdated unit! Thank you for your professionalism and I look forward to doing business with your company in the future!

Tara S.

8/20/2020

I would definitely recommend Absolute Airflow. We got a whole new Air-conditioning unit over the past weekend and the house has never felt better . Especially in this heat with kids at home, I was just so glad they could fit us in as soon as they did. We had the best experience with the crew. Chris, Tanner, Jose, and Norman were a breath of fresh air. They were super friendly, on time (it was also nice that they always called or texted to let me know they were on their way), and wore their mask and covers for the shoes in the house. They replaced all the vents with new covers and it looks so good next to our crown molding . I was super reserved about having people in my house, especially during this time, but I'm so glad that I went with this company. They were recommended on my community site. It was nice that they even had portable AC's to use when they were working on the new unit for the few days because it was in the 90's over the weekend. We were super happy with their customer service and experience that we even got the membership for the year. They're come out in 6 months and clean our clear ducts again and I don't have to worry about our AC unit for a long time.Thank you to everyone that helped our family make our home cool and comfortable in this heat.

Jacque J.

09/11/2020 12:00:00 SA

Wanted to post a new review since we used Absolute Airflow last year. We're very satisfied with our new HVAC system. We had a dinosaur that needed upgrading and no regrets since! They've been nothing but supportive, attentive, friendly, and available if/when any questions came up. What a relief we didn't buy a lemon and my family is staying comfortable during this pandemic, heat wave, and outdoor poor air quality.

Lisa C.

7/22/2023

My story is not an isolated incident. Do Not Use this AC company Absolute Airflow. This company is as crooked as they come. Scheduled annual service and tech arrived as planned. Did Absolutely (pun intended) nothing to my AC service the unit aside from hooking up his fancy little gauges that he had trouble attaching and released a significant amount of refrigerant into the atmosphere. My system is 8 yrs old but his suggestion was to replace the entire AC and Furnace for about $10,000. When I said No just service it he declined but said he could bill $1200 for refrigerant which I declined so he said I owed $80.00 for the diagnostics. By definition diagnostic is to diagnose an issue. I got nothing. Then I called Nick. Best AC guy EVER. FULLY tested my system and it works wonderfully. My advice is free, throw those bait & switch flyers away. They should advertise as Absolute Dishonest and Deceptive Airflow.

Barbara D.

02/12/2019 12:00:00 SA

Our A/C went out last Saturday and was still out on Sunday. I messaged Absolute Airflow and Victor responded almost immediately. He came out the next day on Monday. With-in 30 minutes our air was back on! These guys are GREAT! Professional, friendly and explained to us AND SHOWED US what happened. So cool! They also recommended we have it cleaned out/cleaned up (it is really dirty inside). We will have them back next month to clean it for us.

Mary B.

2/13/2020

Our old heating unit croaked on a Saturday morning during the January cold spell. Our previous HVAC company had been no longer responsive so I searched and selected Absolute Airflow. We were very pleased with the rapid response. Not at all surprised that we needed a new system and very happy with what was offered including the timing and price. Workmen showed up in a timely manner and proceeded to not only totally replace the old system but also clear up several issues that had been left by the previous service company. We've been warm ever since and couldn't be happier.

R L.

08/07/2019 12:00:00 SA

Found them on Yelp, John was my technician. He was courteous, professional, and fast. Diagnosed and fixed my HVAC and gave me a great deal. I would recommend.

Sue C.

03/04/2021 12:00:00 SA

Living near the ocean, we never thought we actually NEEDED AC, except for those 3 weeks every summer when you do. Our furnace was 17 years old and so we decided to take the plunge and get both AC and a new furnace, switching from gas to electric and moving it to the attic. That's a lot and I needlessly dreaded the process. Then Dennis came riding in on his metaphorical snorting white steed like he was invading Iceland, gave us a thorough, professional quote and made it all happen. Just. Like. That. It wasn't a pushy sales pitch, just the facts m'am. The real magic happened when Daniel L. and his crew showed up exactly on time and got to work. I deal with a lot of contractors, these guys were top shelf. A two day process, they kept the work areas perfectly clean and organized at the end of the day, were polite and went the extra mile in every way. We have an artsy fartsy garage with a black ceiling that was left with a large hole once the furnace was taken out. Not only did they fix the hole, but they actually took the initiative to paint it black for us. WHO DOES THAT? Daniel L. from Absolute Airflow does that, and that's great customer service. Daniel also made sure that I understood the new fancy pants thermostat, setting it up on my phone for me. We went to the attic to see and he explained all about the sleek silver spaceship that is our new state-of-the-art HVAC system. I'm quite sure they installed a new light up there that wasn't there before, that's a bonus. He didn't leave until he tested every single register to make sure it was blowing hot and blowing cold. I can't say enough about how happy we are with our Absolute Airflow experience. You truly do get what you pay for, and we feel like we got MORE than we paid for. Thank you, Daniel and crew. You made the process painless and fun too!

Super Liz R.

01/06/2021 12:00:00 SA

Note: they do not work with Property Management companies. The home owner is in Europe and we are fully in charge of managing the house. They want to call the owner for approvals. That is why the owner hired us for. If you are a Prop Management Company you can skip Absolute Air Flow. They picked up the phone quick and the lady was nice, but do not waste time calling

Rachael D.

08/11/2018 12:00:00 SA

Michael was great! He was able to show up the same day I called and was very professional and explained everything thoroughly. I really appreciate the time he took to explain each thing to me. I would definitely recommend this company!

Rico G.

4/19/2021

A little late on this one but hopefully worth the wait. This is the second time using Absolute Airflow and as always great service. First time was an AC unit, this time for a water heater. Johnathan and Tylor showed up on time, very professional and friendly. They got the job done and and cleaned up after themselves all hauled away their trash and not throwing it away in our dumpster. We will defiantly use them again when needed.

Evan C.

01/05/2023 12:00:00 SA

I called them for a leak that was coming from my vent. Gabe came out the other night while it was raining hard. He walked around the house looking for the furnace because I did not know where it was. He then crawled through the ceiling attic area and it was not there. We decided for him to come back the next day when it was light and not raining. He brought his supervisor John. We discovered the leak was not coming from the furnace but probably the roof. They don't work on roofs.

They spent in total over two hours at my house and charged a $69 diagnostic fee. We signed up for the annual maintenance fee for $99 and they waived the $69 diagnostic fee. They were extremely professional, courteous and went above and beyond what is reasonable service.

Next time I have a problem with HVAC or plumbing they have my business.

D T.

9/23/2022

Had this company come over to assess a water link coming from my furnace. 90 min later was I told I had thousands of $$$ worth of issues, needed new ducts, new this and new that (price wasn't given but I was told sales would follow up with that which seems odd and told financing was available so I know it would be expensive). I was supposed to receive a report with photos outlining the repairs I needed but never got it nor any type of follow up. I was not going to use them anyway because for a $69 service fee I just got the doomsday story with no other alternatives offered. Usually things are fixable or at least able to be repaired to some degree but none offered here. I had another company come out for a 2nd opinion and paid another service fee but they cleaned out my lines to the furnace and now everything works fine. Beats paying $10k or more that would have probably cost if I had used this company. Im no expert on this stuff bit I'll simply advise buyer beware. I won't call these people again.

A. J. T.

6/21/2019

Spent the morning researching and contacting companies that insulate attics and this outfit was the first to respond to my messages. I got an appointment for a free assessment on the very same day I called. I got a 3pm-5pm window and the rep was there at 3pm sharp. Ryan was the rep that performed the assessment and he was absolutely professional and considerate of my expectations and budget. We reached an agreement on the price and services, but even better I qualified to get the job financed at 0 interest for the first 18 months. Jesse and Ben were the techs that came out and again were as professional as could be. They got the job done in half the time that was expected.

This outfit is the real deal. I highly recommend!

Jim W.

7/20/2023

I had Absolute over to service my air conditioner. I had been with this company for a few yrs and they were out to do 6 month service. Each time they came out each technician would remark that unit was out of warranty and that I would need duct work. So in essence each technician was a salesman for the company. Costs for a new unit and duct work +20 k. So on this particular day the technician sprayed a cleanser on outdoor unit and was going to leave after 10 minutes. I was surprised because all the rest of technicians had spent over an hour cleaning the coils. I asked him about it and he said cleanser was good enough. Also he discussed the warranty I had on my unit from previous repairs by Absolute and quickly invalidated them. We then got in a heated exchange and this technician was asked to leave my home. I called the company and expressed my displeasure and was told a representative from management would come to my house and discuss the incident. On the day of meeting they called to cancel...the next meeting had to be canceled as well. It has been over a year I do not believe I will see them again. So if you have an older unit out of warranty or if you fail to purchase a new unit do not expect any support from this company....if you use them good luck btw my unit is doing fine

Loren S.

06/07/2022 12:00:00 SA

We used them several years ago and they did an OK job. I'm giving them one star because even after multiple requests to stop, they continue to spam me with phone solicitations every few months.

This morning Victor from Absolute called me at 7:40am to tell me about their latest air duct cleaning specials. Seriously not cool!

No matter how many times you beg them, Absolute will harass you for the rest of your life if you do business with them.

You've been warned...

Alexis D.

8/19/2020

Picture This: Los Angeles is experiencing one of the worst heat waves of the year and your elderly father's AC dies. My father has high blood pressure and extreme heat can be detrimental to his health. John Ruiz arrived at 10PM and he was extremely professional, patient and full of compassion. He diligently worked on a 13 year old A/C unit and did his best to keep the price as low as he possibly could. He went above and beyond to help my dad with his situation, he even helped put up a vent in the kitchen. John is very proud to work for this company and anyone who has this much respect for their company and what they do is going to do an excellent job. This small business is owned by a hard working family and I will recommend them to all my family and friends. Thank you John and thank you Absolute Airflow for being there when we needed you the most

Ron C.

6/27/2022

Wouldn't give me an estimate over the phone even though I had done all the troubleshooting and told them EXACTLY what needed to be replaced, showed up late then tried to charge me $600 to install a $15 part! To make it even WORSE they tried to charge me $70 when they NEVER SET FOOT IN MY HOUSE! Did it myself the next day (for $15). STAY AWAY FROM THESE GUYS!

Amrisha B.

1/21/2021

Tyler came to our house and worked on our faucet, he did an amazing job. He was very friendly and came on time. I would recommend him to anyone. I'm very happy with the work he did and the service the company provided!

Nancy N.

07/12/2021 12:00:00 SA

Absolute Airflow did a great job installing our AC. The experience was smooth from beginning to end. The installers were courteous, respectful and efficient. Follow up was excellent.
Jasmine was incredibly efficient in her follow up. Provided information needed for inspection quickly. And pleasantly. Garrett also responded quickly to questions I asked.
Would highly recommend.

Adam K.

03/09/2020 12:00:00 SA

Needed to service our ac unit!! Heard there ad on the radio and called them up!! All i can say is wow, what service and the tech that came out explained and did everything they said they would do! They def care about you and there Company. Best decision we made was to call them up!

Oli M.

08/04/2020 12:00:00 SA

Tanner from Absolute Airflow serviced our air conditioner today. He was awesome! Super friendly and informative.
He made sure that I knew exactly what he was doing, and explained everything thoroughly. I would highly recommend working Absolute Airflow!

Leonchi Y.

02/04/2022 12:00:00 SA

We Renew our AC and Heating system including the wholehouse air duct, they are very good and very proffesional, they wrap the airduct very nicely and clean, Happy with their workmanship and fast but nice job! highly recomended and good value too

Michael B.

3/27/2020

Had a failure with my AC unit 6 months ago and these guys responded very quickly and very friendly. John came out and basically told me the AC was dirty. He cleaned it up and the AC was working perfectly afterwards. He also signed me up for the membership club which I highly recommend. John just left my house after the club summer service and inspection and everything is running great. He then mentioned that they do plumbing now and im looking forward to using them for my plumbing needs. A+

Daniel L.

04/10/2020 12:00:00 SA

John was awesome, neat meticulous, great troubleshooting, even vacuumed the blower box. Got the motor replaced in no time, under Lennox 10 yr warranty. Definitely 5 star service, hope these guys to beat success!! Signed up for monthly service plan to keep everything running efficiently.

Khan L.

05/04/2021 12:00:00 SA

Absolute Airflow sales lady was Leslie. She was detailed and thorough. She gave a price that were in the middle of the range, but she offered a lot of the equipment warranty and workmanship guarantee as the more expensive ones. She offered Goodman, which is a Daikin brand. If you know about AC, Daikin is as good as there is for residential and small office market. I did negotiate and she made the price more reasonable. Still I had two lower offers, but I felt most comfortable with Leslie and I felt she was going to do what she promised.

Project Started. It was managed by Mario Trevino. Walter Delcid and Pablo Delcid were the main technicians. Overall project took six days, averaging around 3 person per day. (I got two independent HVAC system, one for each floor, retubing, reducting, new condensers, evaporators, compressors, furnaces, blowers, registers, electrics, and controls. ) they did an unbelievable job. At times the signed contract had discrepancies from what Leslie and I discussed, Leslie and Mario came to rescue. They were professional and accommodating. They also installed the UV filtering system that eliminates flu and Covid viruses for free on both systems. I came away very impressed by how they all handled themselves and how their corporate culture was gear toward serving.

At the end I signed up to their maintenance program, which is 40 dollars per system per visit. My two systems and twice per year, that's 160 dollars we year. I am a life time customer of theirs.

I would recommend anyone to use Absolute. They have superb hardware and the best customer service driven culture, at a very reasonable price.

Star B.

5/29/2020

My grandmothers heater wasn't working at all. I contacted them through the message system here on Yelp. Victor responded quickly. I was able to send images of the unit and was quoted a basic fee for coming to diagnose the problem. They sent someone within a few days. The unit needed to be replaced. They came back a few days later, after my grandmother figured out what she wants, and professionally installed a new unit and removed the old unit. I was impressed with how clean they were when doing anything while here. The new unit works great!

Drukay K.

09/12/2019 12:00:00 SA

These guys are as good as it gets. We'd only been in our house a little over two years before the hodge podge system the previous owner put together finally gave up on us. James was great when he came out to assess the situation and give us a quote. He went above and beyond to thoroughly check everything, offered us great advice and gave us a great price. When the big day finally came, Chris and Bo did an absolutely incredible job getting the new system installed in just a single day. They put in a LONG day to do it for us, and left the house better than they found it. We really appreciate everything they did for us.

So glad we went with Absolute Airflow. Couldn't be happier with the job they did on our new system, and would definitely recommend them to anyone in need of their services.

Gary C.

9/21/2020

John from absolute airflow came out today diagnose my nonworking condensing unit checked it all out it is an old system still works great just died on the last Friday.check the system out got it going again my house is Cooling. Thanks again John you dah man did a great job appreciate everything you did.
.

Tonya H.

10/06/2022 12:00:00 SA

John just came and gave me my annual tuneup of the heater. He was very nice, knowledgeable, and took time to explain everything to me. He was outstanding.

Cottage W.

10/07/2021 12:00:00 SA

Fast service. Quality work. I had a billing issue that was quickly resolved. Their office manager Jasmine was very pleasant. Thanks.

Nikhil S.

6/17/2022

My ac unit was super old (from 80s). I reached out to Absolute Airflow for maintenance. Unfortunately, it was in beyond repair condition. Their staff helped me find a good replacement. Timely response and knowledgeable staff. They understood my needs well. Guys who came to install did excellent job.

R O.

10/29/2019

I called Absolute Airflow looking for a good deal on a mini split AC/Heating unit. Patrick assured me that I would be getting the best deal possible on a unit from them. He was right! They were very communicative, helpful and knowledgable. This is a family owned business. When I came to pick up my unit I was greeted by many of the family members. I like supporting a family owned business because you get better customer service in my opinion. They have an easy access location right off the freeway in Westminster. I will be coming back again!

Andrew R.

05/09/2020 12:00:00 SA

Just had absolute airflow install a halo water conditioner for the whole house. Very impressed with the halo and the great clean install. Hugo the plumber showed up and installed the unit in a few hours. Nice clean plumbing work and clean up afterwards. Very pleasant and professional young man. Expert work and fair prices. We hired these guys to renovate our ac and heat system last year and were so happy with the results that we invited them back to install the halo water conditioner which we highly recommend. Way better than any water softener on the market. Now we have a great ac and heat system and clean great tasting water . Chlorine free water is already improving our vegetable garden. We are seeing immediate results cheers . Absolute airflow rocks.

Julius J.

7/30/2019

John showed up today , very professional and did a great job of figuring out the cause of the loud buzzing sound from the furnace. It was actually a simple fix but nevertheless he took his time to check other issues such as the leaking pump, possible electrical problems, and the dust. He recommended to sign up with their maintenance plan which we did since we thought is a good deal. I was also able to to use the Yelp deal $100 for $150 Voucher. If you have a carpet at home, don't worry because they cover their shoes so there will be no stains. Thanks for the great service!

Bret L.

7/13/2019

The best company for AC service I have ever used. I had Brian out to service our 2 systems. He is simply phenomenal. He is the most professional, thorough and customer service focused person I have met.
If you call Absolute, which I highly recommend, ask for Brian. You will be beyond satisfied.

Steve Y.

07/08/2021 12:00:00 SA

Just installed 2 full systems. Daniel L. lead the team. They did an absolutely great work, professional, efficient and clean. Came on time in the morning and finished it in time as scheduled. I would strongly recommend their services!

Ben B.

5/23/2021

Very quick response. The tech showed up to take a look at my water softener. He did what I probably should have. Called the phone number on the unit. They walked him through the issue. Problem fixed. Only charged the service call fee.

Would definitely use again.

Rhonda R.

10/13/2019

David was a great technician. Very friendly and knowledgeable. He had our air working again right away. We appreciate how quickly he worked. We would call him again! Thank you!

Amy F.

7/18/2020

The install from Zeke and Danny took only a day and a half and was done perfectly. They completely redesigned our system which runs more efficiently and gave us more attic space. They were so patient with my chaotic household and took extra precautions with their tools around my young children. And we love our final product. I couldn't recommend these guys more.

Jeanna H.

10/15/2018

I own a small business in orange and we were in desperate need of help with our AC unit. Victor was so quick to respond to us and he was so helpful. He made it out as soon as he could and quickly solved the problem. On top of his amazing customer service, knowledge and sense of urgency, it was affordable. Highly recommended!!!

Eric L.

01/02/2021 12:00:00 SA

After getting settled into our new house, the furnace was making vibration sounds that were loud enough to wake me up. I called Absolute Airflow after reading the reviews here on yelp to have them take a look.

After the initial inspection, the company sent over Ashton to take a look at our current system and give us options to fix things up. He was great to work with and very thorough in looking at how things were set up and explaining what was wrong and how they could fix it. He was there from the start to finish of the job checking in to make sure we were happy with how everything was going.

Once we had a plan (needed to replace it with a new system) he was quick to help get things set up and going as quickly as possible. When install time came, the crew (Daniel, Andres, and Ramiro) and did a great job. Each day they were on time and jumped right in to get going. They made sure to prepare our house each day and cleaned up each night. Daniel, the lead, made sure to do things right, not just fast which made them do more work but in the end, we have a better system. They did a great job of getting everything installed and removed the old system. As they removed the old furnace, they went above and beyond to seal up the closet where it used to be to make sure our house was airtight and ready to go.

Brsd F.

11/29/2019

Ad is false. They do not do heater repairs. Used simple request wizard on yelp to get heater repaired and immediately received response we do not repair heaters. I suggested changing ad and was told that he hoped I freeze. Small children in house. Nice guy

Lydia T.

07/11/2023 12:00:00 SA

John Ruiz with Absolute Airflow was our technician and serviced our AC units. He was very professional and explained everything very well. We will continue using their services.

Marina H.

6/23/2020

I scheduled an inspection of my grandma's house. I am helping manage household repairs for since she is not able to manage that sort of thing anymore. Zach was so helpful and knowledgeable. I really appreciated him. He let me walk with him and talked me through everything he saw. He was very easy to talk to and also had booties for the house, which was great because we had mopped the floors the day before. He wrote up a thorough diagnostic. It was a great experience. I look forward to working with him.

Nima S.

5/21/2020

Absolute Airflow is great! They always arrive on time and give you the straight answer to whatever your HVAC issues are. Fair and honest. Would recommend to everyone! Great folks!

Ben D.

09/11/2021 12:00:00 SA

Great Company, They did an cool job on servicing my AC. No more warm air blowing and no more loud noises. I was expecting to hear that it was time for a whole new system. They were very honest and told me a good cleaning was all I needed and that the current system should last a few more years.

The crew was at my home for about 3-4 hours, they were very clean, efficient, knowledgeable and friendly. this will be my go to company from now on.

Susan W.

2/25/2020

This is an Update Review for Absolute Airflow. They installed a minisplit a few months back. Due to unforeseen circumstances on my end, it became necessary to move the unit. Last week I contacted Absolute Airflow and Adam arrived in no time and recommended the perfect fix. Two days later Daniel and Zeke arrived and EXPERTLY moved the unit. Problem solved! Their professionalism and good cheer is second to none. Thank you so much Adam, Daniel and Zeke. I could not be happier.

Exequiel R.

11/18/2021

Their work is solid enough. What gets the 1 star is their total lack of professionalism and business tactics. I first used them to repair our AC and everything was great. The tech told us we could probably get another 5-10 years out of our current AC unit. They called me everyday to schedule an appointment to inspect our furnace. When I finally said okay, they told me that our air ducts were too small for our house. We went ahead and replaced them. They started calling again to inspect our furnace. This time they said the furnace was bad and needed to be replaced. We agreed to replace the furnace, but (and I admit we should have read the fine print) we were surprised to see that we got a whole new AC unit. They replaced the one that they told us was perfectly fine. John told us that it was the furnace and the controller would be replaced, he didn't say anything about the AC. Had we known, we could have made a different decision. When we complained, John offered to install a UV filter to make up for the frustration. It's been at least a month now and still no UV filter.

So, yeah, pushy on selling services and not following through with the things they say they're going to do. Not being transparent with what we're paying for. Do yourself a favor and go with someone else.

Steve W.

4/28/2021

called and got a same day appointment for a kitchen sink drain clean out. Jacob showed up on time and masked, quickly confirmed the problem, provided a cost equivalent to the cost quoted by the appointment tech, and was in and out in about 30 minutes. Jacob was professional, knowledgeable and an all around nice guy. Highly recommend this company.

Amber E.

09/10/2019 12:00:00 SA

Came home after vacation to broken ac unit. First company we called was a no show but Brian with Absolute airflow was early! He quickly evaluated our old unit and it ended up being the compressor. We are remodeling soon so we decided not to repair it at this time. I would recommend this company. Great to work with and very professional. Cost was a low $69 to have diagnostics done. Worth it for sure!!

David G.

07/06/2019 12:00:00 SA

Really happy we went with Absolute Airflow! John came out to inspect our system since my wife was concerned over the odor when we turned on our AC. She heard their ad on Go Country. Turned out the coils had black mold!
John was professional, thorough, and really felt like we could trust him. He had the installers out in two days to replace our Heater and Ac.
Chris, Daniel, and Bo were fast, friendly, and efficient when it came to I stalling the system, which they did in 1 day! The new system is quiet and comfortable. Very happy!

Jevon L.

6/18/2022

I called Absolute due to all the positive reviews and they lived up in every way. My AC/HVAC was from 2003 and not functioning properly, they gave me repair as well as replace options and fact based, fairly priced information with no hard sell tactics, I chose my options and they quickly and professionally turned around an expert installation working well into the evening to make it all right. Spencer, David and the other install David and team really went the extra mile to appease my detail oriented install needs , I would recommend to anybody and will definitely be using them again myself.

Pete D.

1/30/2021

This company is the best. Masks and booties worn at all times. I had a leaking main sewer pipe and leaks under my house in Huntington Beach. Another company gave me a fake assessment saying I needed to spend 10 grand to replace everything under the house (not including the main drain). Zach checked it out and said what was under the house could be easily fixed and he made sure it was resolved 100%. I then hired Zach & crew to replace the main sewer pipe that was clogged, cracked, and leaking. Bottom line, Zach saved the day. He was always fair, honest, and reliable. Zach also brought Ezra, Kevin, and Scott to help him complete the job. The guys were all top notch, hardworking, and made sure things were done 100% by the book. No complaints whatsoever. These guys love their job and it shows. If I could give them 6 stars I would. Call them like I did, you won't be sorry!

George B.

8/28/2019

Here is a long over due review for this company.

We had always thought about getting AC in our house but we did not pull the trigger until Absolute was called to check out a 40 year old heater. After some examination they suggested that the whole heater needed to be replaced and was unsafe to use. At the end of the day Absolute replaced our heater installed a new AC unit and electrical panel. With this company you will get professional customer service and knowledgable/capable installers, but you can be sure to get a great product. It has now been over 8 months since the installation and we have been running our AC unit for the past 3 month and couldnt be happier with the way out house feels. I cannot recommend this company enough!

Jhona L.

8/21/2021

We had Connor do a complete diagnostic test on our HVAC System. He was very thorough and patient in explaining what was going on in our system. He was able to find the root cause of our systems' many issues. Although he was confident that he can fix these issues, he advised us to not spend money on repair that will only help temporarily. He could have charged us a lot for repair but he opted to be honest and truly help us. We appreciate this level of honesty and professionality.

Alissa C.

02/08/2020 12:00:00 SA

Chris and Tanner came back to finish up phase two of a job from last summer. We called the office when we were ready for our remodel and they came out the next day - spent two days relocating our refrigerant lines, adding insulation, and sealing the remaining vents. They were extremely accommodating to every request we made and worked quickly and efficiently - with no extra charge. I don't know of any other company that has that kind of follow through 7 months later but they said it was in the paperwork to come out as soon as we made the call for phase two. Super stoked on Chris and Tanner - professional, friendly and made the whole process very comfortable. Thank you! Recommended

Lizzie Sparrow S.

04/06/2023 12:00:00 SA

Once again, these guys have done excellent work coming out to perform services for us and once again, they were polite, tidy and thorough with the job. We're always glad to have them visit. Everyone who ever works for Absolute Airflow is always pleasant and helpful. They're super friendly and knowledgeable about everything they do here. I feel good knowing they're the ones taking care of all our HVAC needs. I am so glad we found them on Yelp a few years back when we needed an air conditioner and new furnace. I can't say enough good things about all of the people who make up Absolute Airflow.

Yesterday, we had them install long-needed insulation in our attic. Guess we didn't have any at all up there--oops! LOLOLOLOLOOOO! I think it really helps-the rooms stay warmer longer. :) They were scheduled to be here the day before, but just when they were going to start the work, So Cal Edison decided that they had to impose a neighborhood blackout, so we had no electricity. Grrr!! So since there was no way to know when the electricity would be back on, they rescheduled it for Wednesday. Worked out just fine. They are super efficient and fast too. I was surprised at how low the noise level was for the equipment they were using. Not even our cat who was locked in one of our bedrooms for the duration of their work seemed to mind. LOL!

Love this company. They never try to hard sell anything and they're always very helpful answering questions and explaining stuff. Everyone is personality plus. I'm really glad we found these guys in the beginning when we needed a whole HVAC system---they live up to all the great reviews. Everything about them is fantastic from their workmanship to their personalities and trustworthiness. It's nice to work with a company that has such great ethics. Thanks again guys!!! :D

Frederica B.

8/13/2023

Replaced the heating and Airconditioning unit for way too much money but I love it. I would do it again.

Jessie N.

1/26/2023

Edgar serviced our furnished today and he did a really great job!! It was supposed to be á complimentary job but Edgar did such a thorough job that we signed up for the membership. I would definitely recommend Edgar and Absolute Airflow

Garth W.

3/24/2019

Stop looking and call Absolute Airflow. They were a pleasure to deal with. Took pride in their work and the system works perfectly.

Bobby J.

9/17/2019

Listen hear AA. If you've got a cute spunky chick running the phones and then you send out cool skaters to bust out work, then show'em!

That snoozer scroll picture parade of A/C boxes can be littered with your peeps.

You cats are rad.

Bleep

tim b.

6/28/2022

This rating is for the customer service only and have not yet had the services performed. I just called and spoke to Ashley, super nice and professional I cannot speak highly enough about her. She got me set up on a diagnostic check on my HVAC unit TODAY. Super nice and efficient.

Joe L.

9/30/2020

superb job from the Absolute Airflow team! True white glove service! I would absolutely recommend these guys to my friends and family! the beginning of summer luckily there were 1 or 2 (preview) days 100+ and that's when our AC decided to give up, called around 10-12 different AC servicers and no one was willing to help us because our condenser was on the 3rd floor roof of our townhouse. my search ended at Absolute and they said they could handle it no problem and came out the next day! after the initial cleaning they recommended us to change our AC unit because our unit was too old (manufactured in 1980!) I had a feeling it was old but I had no idea it was 40 years old haha. Chris came out and gave us some quotes and once we agreed on the pricing the guys came out to install it a few days later, now my AC blows fresh, strong and cold air! The install guys were super professional and they worked with our schedule to get the install in. I work from home now since COVID so this new AC unit was super critical for me, we've had several weeks of 100+ degree weather and my house was nice and cool the entire time! In my opinion this was worth every penny! Thank you Absolute Airflow! another happy customer!

Calvin L.

7/13/2019

Excellent service, and quick and efficient with their work. Got our ducts completely renewed and added new insulation they were able to do it all quickly in two days with great pricing. Would recommend to anyone who needs to get AC work done.

Paul's P.

02/09/2021 12:00:00 SA

We have been customers of Absolute Airflow for a couple of years now. They helped us make our old system work until we could replace everything. David Ocampo is our go-to service man. He was aware of the issues we have had the past couple of years and most recently helped us design our new AC/Heating system with all new ducts (which we desperately needed). David is thorough, honest and helpful. Our install team was Daniel Lopez, Andres and Ramiro. They were AMAZING! These guys work so hard and are incredibly efficient! They are respectful and left my home as clean as it was inside and outside as when they arrived. Our project was expensive but the financing options were great. In my experience, Absolute Airflow has always had exceptional customer service. I don't expect have any issues with our brand new system, but if we need anything, I know they will be out ASAP! We have referred several people to Absolute Airflow and will continue to do so!

Shannon M.

6/15/2021

This morning we woke up to a broken a/c unit. Of course, the forecast called for a 100* degree day so, needless to say, I was eager to get it repaired. I made a couple of calls and was relieved when Absolute Airflow flow answered. The receptionist was very pleasant, took my information, and promised a call back. Within 15 minutes she called me back and confirmed a technician would be at my house between 3-6PM. I received a text message a bit later letting me know they could come earlier. The technician called and said they would arrive within 30 minutes.

John arrived exactly when he said he would. He was careful to respect my home and wore booties over his shoes and wore a face covering due to COVID.

John walked me through the inspection process and told me exactly what he was going to be doing. He inspected the a/c unit and furnace and took all the measurements needed to identify the problem. He had the replacement parts on his truck and was able to install them. He also identified other parts that were nearing their end of life. He gave me three quotes (Best, Better, and Good). There was no pressure and he explained the benefits of each option.

In the end, I chose the good option and signed up for the maintenance plan and have peace of mind that my unit is well protected. Thank you, John, and Absolute Airflow!

Jessica L.

01/04/2021 12:00:00 SA

Excellent customer service and overall experience. Donovan and John were very helpful explaining the issues with my current HVAC system and Jose A., Norman C., Caesar D., and Pablo D. did an outstanding job installing my new unit. The whole crew was courteous, helpful, explained every detail and took great care of my home. I highly recommend their services!

F L.

3/18/2020

These people are

1. Professional.
2. Trust worthy.
3. Dedicated to customer satisfaction.

I had contacted these people (Wes spent 2 hrs and Devin spent 3 hrs) because of blown fuse last year.

I was on the monthly contact for maintenance. The guy came over clean and recommends to install the compress saver kit so the AC could last longer. The voltage was too high and that is why i get blown fuse (over use) all the time.

I spoke with Jazmin regarding some other issues and she was able to resolve it for me immediately.

I just want to thank Absolute Airflow for the dedication to provide 100% customer satisfaction. Customer #1 is the operating principle.

Sincerely,

Felix ;-()

Enoch C.

4/16/2021

The tech came out for a Tune Up/Inspection. He said the fan motor capacitor is a little weak and will need to be replaced. He quoted $310 for the job. A new capacitor is $11 and is held in place by a strap with 1 hex screw. I'm not saying they do a bad job, just know what you're getting into with their service.

Vicki J.

1/24/2021

My experience st frist was not a good one But thanks to a tech by the name of Tyler I can't thank him enough very professional told me step by step what was needed to be done so I was able to see and understand he was very respectful on time and I was very confidant with his work and thanks to him I will be using this company again Tyler thank you again for all your hard work and great customer service

K S.

10/05/2019 12:00:00 SA

David was great! He seemed knowledgeable, enthusiastic and personable, which left us a lasting impression on Absolute Airflow and their quality service and technicians. He did wonderful in explaining what he needed to do, and advised preventative measures for our A/C & heating unit. Thanks again!

Becky L.

07/02/2020 12:00:00 SA

This company is one of the few that I have nothing but good to say about them. From beginning to end was running on a well and thought out SOP with multi-media convenience, it is a wonderful stress free experience! From the receptionist Jay, to the sales technician Carlos, to the sub contracted abatement company they used, to the install technicians Tanner & Chris, to the accounting Jasmine, and last but not least the actual owner Victor, I give them all 10 of my fingers, not just 2 thumbs!!
Read more for detail experience!

Put in a request for quote, and received a call back within 20 minutes to set up a sales technician visit. Carlos came on time and with full protective gears, checked out our requirements and proceeded to give me a quote immediately after. Carlos was trying hard to get the sale immediately, but not pushy, after I stated we must give it some thought because the cost is not low, he was gracious and courteous left his cell number with me. After considering how we can work this cost out with our finances, during that period, Absolute owner Victor was most helpful in offering all kinds of financial alternatives. Eventually we decided to go with Absolute, and Carlos made another trip out to sign the contract with us!

Belief it or not, Carlos was able to arrange the work job immediately the next day! The Abatement company was top rate professional with license and certificates. Sealed off the work area, and ad the work done in 2 hours, cleaned up and left us to enjoy the rest of the Saturday.

Monday the Absolute crew Tanner and Chris arrived in protective gears right on time and after a brief explanation of their job to me, they went right to work. These 2 young men were quite amazing! Absolute must treat all their employees very well that they are willing to dedicate all they got on their job, the work ethic they showed was truly unseen by me before! Why? They started at 8am, and because in between there were some issues, they did not just try to sweep it under the carpet so to speak, but they spend time to resolve it for me, therefore at the end they stayed till 10pm that night to finish off the job completely and properly as they put it, with no extra charge to us either. I tell the truth, in that 14 hours, they did not take much time for breaks at all!

I am utterly impressed with this company, I highly recommend them, and would use them again for sure if I have plumbing needs too!

Lloyd K.

02/09/2021 12:00:00 SA

Everyone at Absolute Airflow are great. The owner, Victor followed up, the dispatcher Kayla is awesome and the Technicians were all pros and well mannered. I won't use anybody else from now on.

Skylar L.

12/29/2018

Absolute Airflow will be the only company I call for my heating and air problems. Or even questions. Victors knowledge and willingness to not only be honest, but explain exactly what the problem with your unit , is not only rare to find in people but very reassuring when you can find good people these days. I would and will recommend him to all my family and friends.

Nikki M.

08/08/2019 12:00:00 SA

No one is without mistakes, but it's how a company handles their mistakes that differentiates them. We had a few issues with our installation - but when the general manager found this out, he immediately showed up in person to our house to assess and correct everything. And I mean EVERYTHING. PLUS, after everything was corrected, he had our whole house cleaned by an outside company at their expense. Any HVAC company can install a furnace and system in a house. Not any company will go above and beyond the way these guys did. Special thanks to Patrick K for orchestrating the whole suite of remedies. He's the ultimate in class and client satisfaction.

P C.

09/10/2019 12:00:00 SA

Absolute Airflow recently installed AC in my house; I couldn't be happier with the services I received from them. Justin is awesome, responds to my phone calls and text messages asap, answers all my questions and went out of his way to help me out. The guys who actually did he job were great, very personable, respectful, honest and hard-working. I mainly dealt with Daniel and Bo and they are both the best! I highly recommend Absolute Airflow! I know it's difficult to decide on which company to go with when having anything done in your home but trust me, you will not be disappointed with these guys.

Jeremy H.

04/10/2020 12:00:00 SA

Tanner, Chris, Eric and Cesar did an absolutely amazing job. Having a full install with this company was seamless and easy from start to finish. The final product is absolutely flawless and my house was clean when they left. The guys showed up early, worked efficiently, cared for my home as if it was theirs and took pride in their work and customer relations.

If you're in the market for any of this company's services FULLY recommend Absolute. I will be a forever costumer now. Thank you for doing a flawless job.

Tyler V.

1/17/2019

Top quality customer service, extremely happy with response time and how quick they were able to get someone out here to fix our heating.

Ann I.

8/14/2023

This review comes 4 years after the install of my unit. I paid over $16K for a new AC unit to be put in my house. I was talked into having the AC unit itself which used to be in the hallway closet to the attic. Sounded like a great idea, so I agreed. My AC unit recently wasn't blowing cool air anymore, I called Absolute Airflow to come out because it was still under warranty. They had a tech come out and told me there was nothing wrong with the unit and it needed the filter changed and it needed basic maintenance. The guy left and said he would call it in and have dispatch help with scheduling someone to come out to change the air filter. I never got a call back or anything and it has been a week. Luckily I called another company to come out and help me. They went up to the attic and said Wow, who installed this unit for you? This is one of the worst installs I have seen in a long time. I have never been up in my attic to take a look and the guy took pictures and showed me all the things that were wrong with the install. There were even rags placed up there because water was coming out of the unit. There were currently a ton of leaks everywhere (which the tech from Absolute Airflow didn't even mention when he was here). These criminals installed the AC unit and purposely made it so that you would have to call them just to change the filter. They took advantage of people who knew nothing about AC units and that I could have changed the air filter myself if it was placed correctly in the hallway. I had to ask around to people I knew that normal people change their own air filters every few months. I knew something was wrong when during the install the guy that was here was on his phone and he had no clue what he was doing, I heard him from my kitchen on the phone. They sent in some new guys the day after. I should have gone with gut that these people do not know what they are doing! Please do not waste any of your money on this company. Please DM if you want more info.

Doug W.

12/04/2019 12:00:00 SA

Weather turned cold and our furnace wouldn't fire up. Needed several visits to find the problem and solve it Absolute Airflow was the best. I give them the my highest recommendation. It was clear they care.

Kevin C.

6/22/2020

Norman and Jose A. we're awesome and took care of the AC and furnace installation. They were professional and courteous, and made sure to create sufficient space so nothing would be damaged. I appreciate their professionalism

Chase Z.

7/14/2019

The place is amazing. Loved their service so much I signed up for the ac membership service. I had another technician told me my compressor is bad and quoted me about 2k to get it done....I don't know how they did it but they fixed my AC for a fraction of the cost.

If you need your AC fixed ask for Stevie he will hook you up!!

Ceci R.

09/03/2020 12:00:00 SA

Great service! Scott the technician was very thorough & explained everything well. Showed my husband what needed to be repaired & tested all the major components of our AC system. He arrived on time, was done in about 2 hrs & the price was reasonable. Definitely will use their services again & recommend them.

Alex A.

04/03/2020 12:00:00 SA

I needed to replace a rooftop packaged unit that was over 30 years old and heard Victor on KKLA (radio) advertising that this is a great time to replace my old unit. But I had 5 quotes from different companies and was ready to make decision. Thank God for the sixth quote, these guys are professional, courteous and knowledgeable.
We are very happy with all the gentlemen that worked on this project, the terms, installation and new unit.
We highly recommend them.

Jennifer M.

8/27/2020

Great installation. Very professional employees, loved everyone we worked with. We are currently enjoying our air conditioning on these hot days.

Carole G.

12/20/2019

We haven't had a working furnace for 3 weeks. Our fault we didn't call anyone until this week. The reviews for this place were awesome so we called Absolute Airflow to have them check it out. Their service is awesome. We called on Tuesday and they came out on Wednesday. John was very professional and explained what was wrong with our furnace. Unfortunately for us it was so bad we needed to replace it. He advised because of the multiple cracks in the unit, carbon monoxide escaped and we were inhaling it...not a good thing! I was worried we wouldn't be able to get a new unit installed until after Christmas, but John called his office and said they would install the it Friday, two days later. Awesome service! Kudos to John for explaining everything easy for us to understand, such as safety features, about the various units available, to name a few. Our installers, Michael and Anthony were here all day making sure the unit was removed and replaced properly, checking the air and heat were working, etc. I recommend this company to anyone. Their integrity and workmanship are outstanding. Thank you.

Zach C.

9/21/2019

John came out and was able to fix the problem that another company couldn't solve. His thoroughness and pragmatic process for finding the solution was the key to success! Very intriguing company policy and service plans, suggest taking a look at this company for your HVAC needs. We will be a long time customer based on our initial experience with this company.

Michael K.

8/18/2019

Unfortunately while we were experiencing a minor heat wave a few weeks ago, our AC stopped working. We called a number of companies, as we did not have a routine company we used for service, but none were able to come out same day to check out the problem except Absolute Airflow who sent someone same day. We had a full inspection with James and I think Ryan. They informed me that our more than 22 year old unit had seen its last days. That said, they gave me all the options available and there were a few, we decided to replace both AC and Heater. Good price and they even had a no interest finance deal if we wanted it. They were able to quickly arrange installation in the same week, and the install was done all in the same day by Daniel and another helper who's name I am forgetting. They also had to enlarge our attic access due to the size of the heater which lived in the attic. Greg did an amazing Job replacing and finishing the new access door. All around great company start to finish. From our first call, which had a very pleasant voice on the other end to help us, to all the folks who got the job done super team.
Our AC works perfectly. Thanks for a great job......

jun I.

1/21/2020

Our bathtub was clogged and I needed someone ASAP and this company sent someone within a few hours and the guy we got was amazing! Zach, your personality was great and you fixed our tub in like 5 minutes. Thank you so much! Great company and staff.

Robert A.

12/20/2021

These guys are amazing. I have never dealt with an HVAC company so highly skilled, honest and competitively priced. They installed our replacement HVAC system in less than 2 days at a great price and it runs perfectly. I just can't say enough about them and their crew. Special thanks to John, our salesman, and both Ramon & Cesar for a very professional installation. Great Job, Guys !!!

Hanley C.

6/27/2019

The technician, Brian, came to diagnose my unit today. The whole experience was exceptional. He was on time and extremely polite. Talked me through very step of his diagnosis and explain what he was checking and why. He was also extremely thorough and making sure there weren't any other major issues to be concerned about. In the end, he identified the issue and provide me with an array of options and pricing to go along with it. He didn't try to rush me to decide and provided full transparency. Really happy with the work done and will continue to do business with them in the future.

Denise K.

03/08/2021 12:00:00 SA

Great service and knowledgeable techniciansnot pushy will present options that you may need but not pressure you to make decisions vey efficient

Jack M.

7/13/2023

My condenser wasn't starting, it was trying and trying. We were really concerned it was the compressor. It was 88 in Santa Ana that day and our usual company said it would be 10 days before they could come out.

From a google search we found Absolute Airflow and they said someone would be out in an hour. David came out and diagnosed the problem and thankfully it was not the compressor. David knew what the problem was after looking outside but he still went up to the attic crawl space to check for any air flow or pest issues.

David was just the absolute best, professional, personable, honest and just a great guy to interact with. He took me through each step of his diagnosis and I feel like I understand my system much better and know what do to maximize its life.

I would absolutely recommend Absolute and David anytime!

Thanks again David!

Todd A.

10/18/2018

Victor and John saved me from a full AC do over.
I had them out to do a service on my 12 year old system.
My emergency condensation line was pouring out water as I had neglected maintenance on my system frankly since it's original install. John cleaned my coil. You wouldn't believe how nasty it was. They also replaced to other near failure critical parts and now my system is cooler and quieter then I can remember. No more water fountain from the emergency line. Pricing was very fair and I recommend their competitively priced service contract. Don't neglect your system like I did. I lucked out. Thank you Victor and John. 5 stars and I highly recommend.

Nomar B.

02/03/2021 12:00:00 SA

Landon came over for the diagnosis and quote. He was super knowledgeable, professional, and had a thorough presentation of his analysis and recommendation. We felt very comfortable working with him and making our decision.

For the install, Norman, Jose, and Jesus were a great team who did the professional install. They were super efficient, wore masks, shoe covers, explained everything in detail, and cleaned up nicely afterwards. It was a very good experience overall and did an excellent job with high craftsmanship for the installation of the ducts and AC unit. Totally recommend!

Sheri M.

4/24/2021

I had a great experience with my Absolute Airflow plumber Zach! He was extremely polite, even asked if I wanted him to come back because he was a few minutes early. He tried everything to figure out the problem and finally found it! His charge for the issue was very reasonable. I will definitely ask for him by name, when I need another plumber.
Btw.. the owner replied very quickly when I reached out via Yelp.

Amanda C.

7/31/2020

We have used this company in the past so we decided to call them again for our yearly check up. We decided during that service call that it was also time to update the duct work in our house. They were upfront with all costs and did not pressure in anyway, which was extremely refreshing to see, especially in these current times. The quote they gave us was the bottom line, out the door. There were no additional hidden fees or up charges once the project began, so we knew exactly what to expect. Justin was extremely helpful throughout the process.

For the install, Chris and Jordan could not have been better. They were polite, professional and extremely clean throughout the entire job. It was appreciated that whenever they moved to the next task, they came to advise me in advance, ie when they went to change the vent registers they advised me in advance since I would hear them walking around upstairs. They then advised me when they would be moving down stairs so I didn't just hear them walking around and not know what they were doing. They were incredible.

We will certainly be repeat customers and would highly recommend this company.

Brian C.

1/31/2022

One star for what seems like decent response times and follow-up. A second star because I feel like the workers are probably decent people, just stuck in a horrible business model.

Had an issue with my heat pump and A/C condenser unit. Neither were working because they were not receiving electricity. Called Absolute Airflow and they sent out a tech. He could not 100% diagnose the problem so came back roughly a week later with his manager. Together, they stated that they could not say for sure what was wrong with the heat pump, but mentioned that there were several fixes they could do to try and remedy the issue, but ballparked the cost to be around $1k.

They moved on to my AC condenser and diagnosed an issue there. Ballparked the cost to be around $2.5k. I told them I would talk to my wife and asked if they could start to generate a quote. When one worker came back with a quote, it was $5k just to fix the condenser. I don't know much about HVAC systems, but I know a new one could easily be below $5k. They did not give me a formal quote on the heat pump fix.

I talked with my wife and we agreed we needed to fix the issue so that our home was safe for our young kids. I called them back the next day to start the process of fixing the issues. When the tech called me a day or two later, h stated he was starting to price things out and it was going to be more than the first quote (which mind you, was already double the ballpark number).

At that point, my suspicions that they were trying to scare me into buying all new units was confirmed when the tech stated that I was going to be contacted by his manager about exploring the possibility of replacement. I told him I was going to call other companies to check their work and get other quotes. Needless to say, the other company I called came out and said nearly everything they mentioned was complete BS. Saved me thousands of dollars by just checking their work.

Bottom line and TL/DR: Don't go with this company. They are nice and flashy but more focused on sales and commission, not repairs.

Rich P.

1/23/2020

Had a problem with our kitchen sink, and these guys were great. Professional, friendly, and honest. Zach did a great job, was very polite, and left the place spotless. Would definitely recommend this business.

Cynthis W.

04/01/2020 12:00:00 SA

Wow I absolutely would advise anyone that's looking for a company to install or repair or service their heating and air conditioner to choose this company I found them on my Facebook I wasn't sure but I needed help so I called the next morning Daron one of the inspectors he assured me they could do the job so I agreed the next morning they were there my house is one of those long houses I originally had two systems for my home which you can imagine my bill was high Wes one of the guys told me they were going to change that two one there was no need for two so Carlos Alex and Daniel installed my new system they were professional and friendly I would recommend this company to everyone excellent service I am really satisfied with their work

Corey P.

10/06/2021 12:00:00 SA

Absolute airflow did an amazing job putting in a new heater and new AC at our house. The sales rep was very detailed and gave us many options to decide from for our project from 1 star package to 5 star package and we went with the 3 star package.as always responsive for any questions we had! Once install day came, the technicians were very friendly, always on time, and even went the extra mile in installing a few upgrades for free! This was a great experience from the start to finish and I would recommend without a doubt any new AC and/or heater you need in your house to Absolute Airflow!

Elias E.

9/17/2020

I just had this company complete their promotional tune up and let me say that they got the service part down to an art. The technician, John, was extremely professional, thorough, and his work was clean. He explained all the work he preformed and explained all the recommended work. I will definitely request John for any future work.

Greg L.

8/31/2018

I was very pleased with the quality of service provided by Victor, Ian, and Cameron. I first reached out to Victor to come inspect my AC for a routine maintenance and his communication was excellent from the start. Ian and Cameron arrived on time and explained everything that they were doing and gave me recommendations on how to make my AC more efficient. Once the guys were done, Victor came by to inspect the quality of work and make sure I was satisfied! Highly recommend using them!

Jericho P.

05/11/2020 12:00:00 SA

My ac stopped blowing cool air and so I decided to call several company. I first spoke with Robert over the phone and he was really friendly and professional. They were able to send out a technician the same day and that really was a relief. Mitch came out and was able to identify all the possible issues and give us all the breakdown on all possible solution and pricing. Mitch was honest and sincere about wanting to resolve any issues with my unit. Kudos as well to owner Victor, I haven't spoken with him directly but he seems to have a soft spot for frontline workers and military. I decided to get the maintenance membership as I was impress with the service I have received. If any issues at all I will just update my review as I can, but for now I'm very satisfied.

Jeanette M.

11/22/2021

Customer service from start to finish was awesome! Absolute Airflow technician Connor arrived on time to take care of a tune-up and complete check up of our AC and heating units. We even got a visit from field supervisor David and company Owner Victor who were out on the field making sure customer service and work performed stays top notch. They were very thorough with their work and explained everything as they went along. We were very pleased with their service and will definitely use them again and recommend to family and friends. Thank you Absolute Airflow for giving our system a tune-up and getting back in top shape!

Camilla H.

08/03/2023 12:00:00 SA

Tony was professional, knowledgeable, polite and very kind. What an asset for Absolute Airflow!
Camilla

John N.

06/03/2021 12:00:00 SA

What a joke.

This company lost a potential customer in wanting to install AC at home. I called earlier in the week to get an appointment. Was told they would be at our house from 3-6pm. They called us to tell us that there was an earlier time slot at 2:30pm, and we said okay, we would head home to . They called an hour later to only tell us that the technician will be there at 4-5pm. At this point I was irritated already. By 6:40, there was no one to see our house. Why the eff did you make us wait 3 hours to get no service at all. Only shows that they dont care for new customers and do not respect our time and money. Yall need to learn how to gain new customers by holding onto your words.

Tom C.

04/09/2021 12:00:00 SA

These guys are the best...identified the problem in 15 minutes and all is well. I won't use any other HVAC company.

David D.

12/14/2020

This place comes with everything I want from a technician and customer service. We bought their yearly plan at our last place and just bought one for our new house.

Pro-tip: make sure you tell the customer service rep everything you're looking to do when a technician visits because their techs have different specialties. I've had to schedule a 2nd appointment in the past because a repair tech wasn't able to answer more complicated questions that I had about the HVAC system.

Raphael S.

11/02/2020 12:00:00 SA

Absolute Airflow did general maintenance on my HVAC system in my newly purchased home. The made sure everything was running well, did additional repairs, and offered different tiers for additional options. We chose the one that worked for us without any push and now have way better cooling in our home. Will definitely use again.

TM G.

07/12/2020 12:00:00 SA

These guys were incredibly professional and came in with the best quote. Not only that, but they came in with the quote AND the HVAC system I was interested in getting. They were incredibly professional and kept the place extremely clean and tidy once they were done.

We didn't even have an HVAC system set up and only had a wall heater in the house. They not only installed all the vents, but they took out the wall heater and patched up the wall to make it look great.

Mark S.

8/29/2023

Unfortunately the communication seems so bad from the start we had to go elsewhere. Made an appointment for a tech to come out for free quote!!! Called back to find out prices and they would tell me till someone came out to give quote.
After waiting two hours into the two hour time of a tech coming out to look at our setup and give best direction as to what system we would need. we ended up calling ourselves to find out what time they would come to our house. They informed us this would be the consultation over the phone!!! How in the hell can a company give a quote over the phone. We have two attics and they have no idea how big or small a fan we would need. They said the price would be almost a thousand dollars more than the other reputable company that came out to give our quote knowing exactly what we needed and their professional opinion!
She asked, how can I make you smile today when Absolute receptionist answered phone?!?! Have someone show up.

J. Bryant K.

4/17/2023

David Mares was an excellent tech. He was very communicative with me. David went above and beyond to make sure I understood everything he was doing. He also shared with me candidly about the status of my ac unit. I was very satisfied with his service. If he reflects the rest of the techs in this company, you will be very happy getting a tune up.

Amy K.

07/01/2019 12:00:00 SA

We had a wonderful experience with Absolute Airflow. From the very beginning we knew we were in great hands! Jason was fantastic: very professional, he was so thorough and explained everything very well. Then the installation was scheduled so quickly- thank you!!! Ozzy, Ben and Jessie came and were laser focused on their task... they were so wonderful! They came and worked straight through even though it was a very hot day and they were up in the attic! Ozzy was super communicative about what was happening and what it meant. They were all super friendly and a pure pleasure to have around! They also were very well priced. Thank you for a wonderful experience!!!

Maryanne O.

12/28/2019

Our heater stopped working on Thanksgiving and we called Absolute Airflow the next day due to their ratings on Yelp. A service man came out that day! He was clean, polite, informative and efficient. He examined our system and was able to get the heater to go on for $59. He thoroughly explained the problem and our options and recommendations and their respect costs including replacement options along with maintenance options. Highly recommend this company!

Sandy H.

8/20/2020

This review is just for scheduling because the AC tech never showed up. They were suppose to arrive between 12-3pm. I get a vm at 3:50 saying the tech will arrive at 4:30. Well, 5 PM and no show. I called the company to inquire and they gave me a sad response and said the tech would arrive at 5:30. No thanks, I cancel my appointment because I had it scheduled for 12-3pm. Unfortunately I will be taking my business elsewhere because they do not value your time.

Tracy G.

1/29/2023

Responded quickly to asses my heater. Gabriel arrived on time and assessed my situation quickly and laid all my options out so I could make a decision on how I wanted to proceed. It's very apparent that the company spends time creating a culture with customer service at the core.

Gilbert T.

5/18/2020

Great team at Absolute Airflow. David came out initially to do a quote on fixing some duct work and an A/C tune-up. He did a great job explaining everything, doing a thorough job and when things weren't perfect (like a rattle in the condenser outside) that others might have just left, he went and redid it properly. He took extra time to make sure it was done right. Because of that, Absolute Airflow earned my business redoing our ducts in the house. Tanner came out a few days later and got right to work. He was stellar and getting things done. He was super polite, also explained what was going on and then when he got additional help, the entire team really cranked it out. They spent extra time afterwards making sure the work was correct and everything was working properly after. Kudos to Absolute Airflow for the great service.

Gloria H.

8/26/2020

Zach and team came to clean out our backed up pipes. Unfortunately it was not as easy as that. He will have to return to repipe the sewer line. The guys were fantastic. And I am glad I heard their add on the radio!

Yvonne J.

07/03/2020 12:00:00 SA

I had a wonderful experience with Landon, John, Tanner & Chris (all wonderful professionals) helping to service my air conditioner as well as install all new air ducting in my 50 year old condo. It was a pleasure working with each of them and the QUALITY of the air ducting system I received has already made a BIG DIFFERENCE in the airflow of my home! (Their clean up and caution for my floors & interior of my home was also very much appreciated). I would highly recommend them!

Betsy R.

03/08/2019 12:00:00 SA

I cannot say enough wonderful things about my experience with Absolute Airflow. John Ruiz was extremely thorough in his inspection, as well as his explanation of the work that would be completed. His team was punctual, courteous, and completed the work in two days. I am beyond excited with my new system. Absolute Airflow was definitely the right choice. If you are in the market to do any work on your HVAC system, using Absolute Airflow is a must! #VERYSATISFIEDCUSTOMER

Nick D.

04/01/2019 12:00:00 SA

I called absolute airflow after what seemed like my blower motor was giving out. The company sent their rep John out to my house. He was very professional and concise with his work. I was very pleased at the attention to detail in his work and explaining what went wrong and possible reasons why I was having the issues. With warmer weather coming soon, I wanted to make sure my 2 year old is comfortable during the hot days. A second thing I was pleased about was they were able to work around my busy work schedule. Overall, pleased with the service and what seems to me, competitive and fair pricing. I had my blower motor replaced and capacitor.

Tim C.

10/30/2020

Working with Absolute Airflow was a great experience. Excellent service, friendly, helpful, professional staff. They did excellent work for a fair price and created a great customer experience. Thank you!

Char J.

08/10/2019 12:00:00 SA

Based on the reviews here on yelp, I decided to give them a try and made an appointment with Justine, who was really friendly and courteous on the phone. He also called this morning to confirm the appointment and provided an ETA of the technician which I thought was nice. From when John, the technician arrived and from the time he explained in detail of the test results and made recommendations, he was professional and patient in answering the many questions we had. Was also impressed that aside from fixing the clogged line, he did a thorough inspection of the unit to see if there are any other issues. Thank you again for the service done today and I could see why they have received high ratings here on yelp.

Kasia A.

7/13/2020

I scheduled a service with them and was given a 12-3:00 window to come by for the diagnostic. They called to let me know another job ran longer and would be closer to 3, but by 3:30 no one had shown up. I called and was told that the tech should be there around 5:00, but ended up being a complete no show. Wasted 6 hours of my day.

Joe I.

10/03/2020 12:00:00 SA

From beginning to end this was a delightful experience. I know that is weird to say when it comes to needing a new HVAC system. Dennis came for the estimate, he explained the differences between the units and the warranty. (They have a warranty on labor and install on top of the manufactures warranty on the unit).
I needed the new unit moved from the kitchen into the attic. Both Mario Trevino and Cesar Del Cid were amazing to work with. They treated our house like it was their own. Try did everything perfectly and were so nice and respectful of our things and of the people living in the house.
All in all they were great people and I would highly recommend them to anyone needing a routine service all the way up to relocating a new system.