Let me start by saying that I have never, ever had a warm fuzzy with service plumbers. I have always felt like they knew that they had me by the short hairs, (usually an emergency, so yeah) and could name their price. I am thrilled to write this review.
I contacted Synergy Plumbing for the first time a couple months ago for plumbing issues at my business that were very involved, and asked for a bid on the scope of work that I provided so that I could compare apples to apples with 2 other plumbing companies. As I said, the work to be done was very extensive, involving extensive collapsed sewer line under slab in my business. I asked for bids from Synergy, also my current plumber at that time, and one other that came recommended by a friend. All 3 companies came out to evaluate the extent of what we would be doing. The other 2 came out, and basically took a best guess as to what was wrong, where pipes went underslab, and threw out an ASTRONOMICAL number. Like new car type of number. I knew it would not be cheap, but come on guys! That is like if I went to the Dr., and was told by a quick glance that I have some horrid disease and then told I need serious surgery without even an x-ray or blood test. No thanks guys!!!
Then I met Chris, who brought with him 2 very experienced plumbers who wanted to truly understand my sewer issue. They took the time to actually camera the sewer and see what was going on. They spent about 2 hours with the camera and locator. Imagine that, determining what the problem is before suggesting a solution. (The other guys were WAY off.) At that point, I was pretty sure that I had my guy. Then he gave me a detailed breakdown of exactly what needed to happen, and provided a price to do the work after close of business. I was blown away, and had to ask him if he was sure. This price was 5 figures LESS than his competition.
But wait, it gets better! We scheduled the work to be done over 4 nights. He finished in 3, and left my business spotless each evening when he left. I have had zero sewer issues since! That NEVER was the case with my previous plumber....
Since then I have had him do a ton of other work, albeit much less intrusive, and each time I have been very happy with the quality of his work. I can honestly say that Chris and Synergy Plumbing have given me more peace of mind about my plumbing than I have had in the entire time we have been open for business. Thank you to Chris, and the whole Synergy Plumbing team. Good people doing good work. You have another lifetime customer.