Jimmy F.
12/03/2018 12:00:00 SA
This company is not timely and over priced.
The first time they came out they were extremely late without letting me know they were running behind. I had to constantly follow up with them. They did good work once they actually completed the job but may have been over priced for what was done.
The second time they came out they weren't on time either despite me letting them know I would be making my work schedule around the time they gave me. However, they again did good work but probably over charged me as well. Again, very tardy.
The third time I decided to deal with them was my last. They originally didn't get back to my request of needing work done. So, I had to follow up with them? Then they came out and didn't have the tools needed on the day of the initial appointment. They then made me wait another two weeks to reschedule due to the holidays, and then didn't show up despite telling me all day they were on the way. When I got in touch with them, they had me confused with another customer who in turn they were deciding not to do the work for (they fired the customer lol- not me, he had the wrong person, but ironically they were turning away the other person they thought I was after he paid them a large deposit). Then I was told I was on the schedule for the following week despite the fact I stayed home from work that day so they could be there. Zero remorse. Never one apology or rush to get out to me.
Ultimately the work was good but there is a lot of run around and lack of communication. Also, I got the work done for 1/4 of the price from a contractor I found on thumbtack. Same work. Beware, the pricing is high and they don't honor the time block that they give you.