Charles was great! He was recommended to me by a friend and he's now who I recommend to anyone looking for a plumber. I had a slab leak and was searching for quotes to get it fixed. One of the big chain plumbing companies quoted me a ridiculously high price and so I kept looking around. That's when a friend gave me Charles' number. He came over in the evening and did as much diagnosing as he could without cutting into the wall and gave me an estimate. He then said that if he were to cut into the drywall in the garage at the manifold he could find exactly what line was leaking and give me a more precise quote. It was already later in the evening so I didn't expect him to really start getting to work that day, but I told him to go for it. So he did. With a few cuts to expose the manifold and then some deductive reasoning, he figured out the exact problem and told me he could fix it no problem, easily capping off the broken line and rerouting it. Before leaving he capped off the broken line so that we could turn our hot water back on without worrying about further leaking (it was leaking about a gallon a minute under the slab) and had our hot water restored to most of the house. Then he came back later in the week (would have been sooner but my schedule didn't allow for it) and ran the new hot water line through the attic, abandoning the broken line that ran under the foundation. He really knows what he's doing and finished the job real fast. Not only that, but he charged about one tenth(!) of what that large plumbing company wanted to charge me. It's ridiculous to see what some of those companies get away with charging people. Charles' prices, on the other hand, are extremely fair - he's not out there to rob anyone like a lot of these companies are doing! He's very down to earth, honest and knows his plumbing. I couldn't recommend him more highly!
