Description
Welcome to 100 % Plumber, your local friend in the plumbing business. We are a family owned, owner operated, full service plumbing service company where your problem is our problem and where there is not job too large or too small. We are licensed, b
HISTORY
Established in 1994.
100% Plumbing is a new company established in November of 2016. Mont Stephenson (Owner) has been in the Phoenix area and plumbing for the last 24 years. He has a great reputation in the valley and within the plumbing industry. Like the name 100% Plumbing.... He strives everyday to give his clients 100% customer service.
ABOUT BUSINESS OWNER
Hello Yelpers
My name is Mont Stephenson and I am the owner of 100% Plumbing.
I have been Plumbing in the Valley for the past 24 years.
I have worked for many well known and established companies in the area. I have been associated with smaller companies as well as some larger companies throughout my career. I have performed every aspect of plumbing both commercial and residential from the ground up. including the following: New construction, Commercial & Residential Service. The last 10 years I have been dedicated to performing General Manager duties for a couple well established companies in the valley.
It was time for the next and final chapter of my career. Opening my own company and striving to provide the Best customer service experience the industry has to offer.
I am looking forward to helping you and your family with any and all of your plumbing needs. you have my 100% satisfaction guarantee on it.
Thank You
Mont Stephenson
SERVICES
Emergency Services, Bathtub & Shower Repair, Water Heater Repair, Faucet Installation, Pipe Installation, Toilet Repair, Bathtub & Shower Installation, Gas Water Heater Repair, Garbage Disposal Installation, Electric Water Heater Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Repair, Sump Pump Repair, Tankless Water Heater Repair, Leak Detection, Sink Installation, Water Filter Services, Gas Line Services, Toilet Installation, Drain Cleaning, Water Heater Leak Repair, Pipe Repair, Water Heater Installation, Faucet Repair, Drain Installation, Garbage Disposal Repair, Electric Water Heater Repair, Hot Water Recirculation Pump Installat…, Sump Pump Installation, Tankless Water Heater Installation, Virtual Consultations, Sewer Services, Sink Repair, ,
Reviews
I've used 100% plumbing multiple times & they are always professional, knowledgeable, & on time. Highly recommend.
Darlene B.
06/11/2019 12:00:00 SA
Not having hot water in your morning shower is not the way to start your day, finding your garage flooded doesn't make it any better. Thank goodness I found 100% Plumbing. Mont told me how to turn the water off and Eddie & Evan (I'm horrible with names so I hope this is correct) came a couple hours later and changed our hot water tank and patiently answered all my questions!
Thank you so much for your great service, we'll definitely use you again!!
Oh my gosh we are so thrilled with our experience. My husband called when he got home from work because our tub had a leak that was leaking into the wall. Even though they were closing for the day the scheduler/dispatch turned her computer back on and routed someone to us after their last job for the day since we had to turn the water off. Eddie texted when he was on his way. Way very friendly and efficient (wore a mask the whole time) and fixed our problem with minimal work. So, so thankful for this company for going above and beyond at the last minute.
Tom H.
09/11/2023 12:00:00 SA
The guys finished out sewer line last Friday within the 3 days quoted. The guys were extremely courteous and respectful. They left everything cleaner than when they arrived. I jokingly asked if they were going to seed over the excavation and their response was do you have the seed?. 100% price was more than 1/2 less than other quotes. Highly recommend.
First time using 100% Plumbing was a great experience. Had a tub faucet leak and a faulty toilet that technician Tim C. took care of for me.
Lots of communication, fast response and reasonable pricing... I found my new Plumber!
Had water dripping through my kitchen ceiling yesterday from the upstairs bathroom. I didn't want to wait a few days for the home warranty people to come out. I found their info on NextDoor and called them right away. They had a technician out within 2 hours. He explained what he was going to do and was up front about the cost of diagnosis. He determined it was a faulty seal on a recently installed upstairs toilet. He fixed the problem. Everyone was professional. I think the repair and reseat of the toilet cost was fair given it was an emergency call. I asked him if he should check my other upstairs toilet that was recently installed and he took a look and told me he didn't believe there was an issue with that toilet and he didn't want me to have to pay for him to pull the toilet and then reseat it if there was nothing wrong. I would use them again for sure. No negatives.
Mike has been my plumber on two calls. He's both times been great and fairly priced. One for a pipe leak and another for a shower gasket. Will use again
I was hearing the sound of water running in my wall, but couldn't find a leak anywhere. I knew that was probably bad news so I put off dealing with it until the noise was pretty loud. I found 100% Plumbing on Yelp, and when I explained the issue, they sent Chase out in about an hour. Chase looks super young, but he is knowledgeable, and very patient. I ask questions and tend to follow around a little. He explained what he was looking for and doing. It was the worst case scenario: a slab leak. They gave me a quote and didn't pressure me to make a decision right away (costly fix involving a lot of re-routing pipes and cutting into walls). They were available to get the job done immediately, and since I was losing a gallon of water per minute, and the price was reasonable, I approved it. Chase did some work himself, and McKinley came out to help with locating the leak and figuring out the options to re-route the pipes. Two more guys came to help out with the work, and it was done the same day. I don't think their prices are the lowest, but they're reasonable and everyone is professional, courteous, competent and nice. Their communication is top-notch. I received text messages and emails throughout. Also, the fact that they were able to respond immediately and spend all day as needed was great. When you need a plumber, it's usually now. I would use them again, and I will recommend them to others.
Pro S.
09/12/2023 12:00:00 SA
It has been great working with Tim. As we slowly progress through this three bathroom remodel he has been prompt, professional and exceptional. He also has provided direction and assistance towards troubleshooting other issues in this project. We have a long relationship with 100% and will continue as the service and attention provided has been excellent.
John Goodwin
I love this company. Mont and his guys are always on time and do a great job. They are so reasonable compared to other companies. I wouldn't hesitate to refer them to anyone.
I've called 100% Plumbing a few times over the years. Two of the times they didn't even charge me. Told me what I had was what he used at home and not cheaply made like I was told by someone else.
When I've needed something done, they were able to fit me in and although I don't find them inexpensive, I find them fair.
I purchased a Moen Flo which prevents water damage to the home and had them install it for me. (You need to cut pipe and attach it to the line. ). A few years later it needs cleaning according to what the info online says. Thus they are on their way to fix it. My understanding from a YouTube is that you have to drain the water from the house and detach and clean the Moen Flo.
It looks like something someone can dyi but I'd like to see the steps since I don't want a problem.
Eddie was great! He took the time and care to install a tankless water heater in our home today. Everything was done to perfection. This is not the first time we have used 100% Plumbing and they never disappoint from the scheduling process to the tech arriving and completing the job. It's good to be 100% satisfied.
I can't say enough positive things about our first experience using 100% Plumbing. My wife & I have been wanting to find a new plumbing team for awhile and found ourselves needing to locate where our sewer clean outs got buried during some landscaping several years ago. We used this as an opportunity to vet and price out a new company. We always try to stay local and family owned and 100% Plumbing fit the bill. However they earned our future business by being a model of how a good company should be run. I submitted my inquiry through their website and received a call back from Rebecca in the front office shortly thereafter. She answered my questions and put me in touch with McKinley who helped us sort out the job details and estimate thereof. I even got a follow up email from the owner making sure I had been taken care of and this was all prior to making the decision to hire them. Mike & McKinley both showed up within the window advised and were here for less than an hour, successfully helping to find both of our clean out drains (we thought we only had one). We also got an estimate for a new hot water heater while they were here and they made sure there was nothing else that they couldn't take a look at or help with while they were on site. Not only are 100% Plumbing fair with their pricing but their customer service was a home run from beginning to end. I would not hesitate to use or recommend this company for any future plumbing needs. Thanks so much!!
Top-notch plumber! Thumbs up for a job well done!
Brad D.
10/01/2019 12:00:00 SA
Great service. Very professional. On time and very honest . Highly recommend. Will definitely use them for all my plumbing needs again
Eric S.
02/04/2020 12:00:00 SA
Once 100% Plumbing earned my business, they showed me that their top priority was to keep my business going forward. Mont and Eddie went above and beyond to ensure that I was completely satisfied with the purchase and installation of a new toilet. Eddie performed the work neatly and efficiently, and the appointment scheduling was super-convenient too as they even let you know by text message when the service tech is en route. That level of care certainly will have them keeping me as a customer for all of my future plumbing needs.
We had a leak appear from our upstairs shower onto our downstairs ceiling. I called 100% plumbing and they got Angel out there within an hour. Angel opened up my ceiling and found that the issue was not related to a plumbing issue. He then put me in contact with a tile guy and he got a restoration company out to my house for me. There was no charge for his time and the company did not try to gouge me for something they couldn't fix. Very honest and helpful during a very stressful situation. Definitely recommend this company and Angel.
Craig S.
06/04/2021 12:00:00 SA
Not sure about other plumbers but Eden is the best I've seen. He has been out several times and is all about saving his customers money! A lot of companies up charge! He is honest and lets you know the facts so you can decide! Solid company and solid guy!
Natalie C.
03/11/2019 12:00:00 SA
Mont and his team were amazing. They came out on the same day to give us a quote for a huge job and fit us in two days later because we were in a time crunch. He gave us a fair price and worked all day to finish the job in one day. I messaged him on a Sunday evening about a potential follow-up problem, and not only did he respond, but he sent someone the next day to have it fixed. 100% plumbing will definitely be our go-to plumbers from now on.
Zach R.
11/04/2022 12:00:00 SA
Our backyard spigot had sprung a leak. Every attempt to loosen the existing hose connection resulted in potentially blinding the entire spigot as it was frozen. 100% Plumbing's operator Rebecca immediately scheduled us and technician Tim came out within 3 hours. Price and solution were both extremely reasonable. Highly recommend these guys.
James W.
09/02/2021 12:00:00 SA
The tech arrived 1 hour beyond the 3 hour window with no phone call.
The estimate to replace two faucets ( I supplied Kohler ) I was told that it is a flat fee for the first and 20% off for the next. Also asked about new shut offs.
That too was a flat fee for the first with the 20% discount for the remaining 3.
After having a minor attack when the numbers were finally given, I said I would need to think on the national debt. He said he would e-mail the estimate. That was 34 days ago and no estimate yet. The faucets are however replaced at 1/3 the cost quoted and in about 3 hours.
100% Plumbing has been a life saver!!!
Where do I even begin?! I've gone through 4 plumbers in the past 8 months and all were quick to take my money, but failed to do the job right or correct their mistakes.
Thankfully I was referred to 100% Plumbing And moving forward I will only use 100% plumbing. Soro the plumber was a rockstar! I will refer him to all my friends, family, and even strangers. Soro and Jose did not miss a beat doing the job.. They showed up on time each day putting in all new plumbing inside and outside of my old home. These guys are some of the hardest working men I've met. A job that usually takes a week or more was done in 4 days and done right!!! Soro even answered my calls, text, and communicated with my home warranty company on his Birthday (Talk about amazing customer service). Thank you guys for putting a stressed home owner at ease. My family can now enjoy our home with our new plumbing because of you.
I've provided Pictures of our old cast iron pipes below and the job after they were replaced with new pipes.
We have a basement with sump pump. Ours broke and they installed a new one, great work and great price. Highly recommend!
We needed a broken spigot on the side of our house fixed asap as it was leaking water pretty quickly. We called them this morning and they were out here within a few hours and replaced the whole thing! McKinley was great to work with and got the job done quickly. We were recommended them on Nextdoor and we can see why. Highly recommend!
Cline D.
09/09/2019 12:00:00 SA
Great guys, we had a mess on our hands with an inside leak under our slab and also an issue with main line to house. 30,000 gallons of water in less than a month. We were freaking out. But they were very professional and gave us a little break because of the multiple problems we had.
Joyce L.
03/02/2019 12:00:00 SA
100% Plumbing did a couple jobs at our house and did a great job. Super friendly, great quality and reasonable price. Highly recommend.
Thank you so much for your quick response to my plumbing problem. My technician was Eddie Castillo. He did a good job I was very happy with his service. Thank you 100% plumbing for your quick response. I would highly recommend their services.
Eddie came out within a day of the call! Looked at three concerns. Unplugged the bathtub and diagnosed a slow leak. Didn't charge because he was able to do it all in a half hour. Polite and thorough.This is my 100% plumber from now on!
5 Stars and TWO Thumbs Up for Jason Ebert and Mont at 100% Plumbing!
My whole house water filtration cartridge was first installed about 10 years ago. But a few weeks ago I began noticing that the housing had started to leak. Luckily, this thing had been located on the outside of our house - so the leak was more of a nuisance than a big mess.
But it was time to replace the copper pipes and shutoff valves, and the old filter housing as well. So I got three prices from three different plumbers. Although the price I got from 100% Plumbing wasn't the lowest, I found 100% Plumbing and the many 5 Star ratings on Yelp from their former customers to be the deciding factor.
Jason showed up on the day and time we had agreed on, and he worked for a couple of hours. When he finished, I found his work to be first class. Everything he said he would do had been done perfectly. All the new copper pipes and shutoff valves were placed exactly as they needed to be. And the new pipes and cartridge housing had no runs, drips, or errors.
I am very happy that I chose 100% Plumbing to do the work I needed to have done. Their price was fair and there were no problems from start to finish. If you need a good, honest plumber I highly recommend these guys!
Called to get an estimate for a pressure reducer (common in some areas throughout Phoenix) due to a sprinkler issue. They showed up same day evaluated the piping, explained the process and quoted. We pulled the trigger and in about an hour everything was done and top notch. Very knowledgeable, courteous and extremely professional job. I highly recommend these guys for all your plumbing needs.
Eden was super-helpful in getting a new faucet & new shut-off valves installed. Pricing was good and installation was quick and looks great. Will use again.
Erika E.
09/02/2019 12:00:00 SA
I shopped around before finding 100% Plumbing. And I'm glad I chose 100% plumbing, these guys were awesome, through, friendly, and got the job done fast and efficiently. The owner of the company was very friendly and willing to work my schedule to complete the job. I will be using 100% plumbing in the future for all
Of my plumbing issues! Thank you!
A truly great experience. We had a gas leak in our outdoor BBQ and Firepit/Firepots. We asked for recommendations and several neighbors suggested 100%. Jason explained what he was going to do and why it was the best course of action. A couple of hours later it was all finished and working. The cost was very reasonable. Thank you!
Paul D.
08/07/2023 12:00:00 SA
100% Plumbing had a plumber available when I called to arrange an appointment, so Tim came over right away! I had water on the garage floor near my water heater. Tim inspected all around and found that the leak was a drainage tube from my water softener that ran near the water heater! All I needed was a new drainage tube, not a new water heater or repairs for a slab leak that less honest plumbing outfits might have decided to fix and charge me. My experience was excellent and I will definitely call them the next time I need plumbing work.
My family is older and needed a plumber. In past people have taken advantage of them because of their age and all 3 being women. I found 100% Plumbing on Next Door and told my mom to call them. They were quick to send someone out and my mom stated that Eddie was very friendly, professional and honest. We highly recommend them and will use them again when needed! Thank you for taking care of my family today!
We called because we had a lot of water leaking in the garage and they scheduled us for 3pm then called and they came sooner which was awesome. We had to shut of our water so I was very excited they could make it out sooner. Did a good job explained everything !
They were upfront and honest and respected my time and decision. I appreciate someone who explains everything before a price quote is given. This business model empowers the consumer. I will use them again.
Very helpful, friendly, and they explained what they were going to do, before doing it. I would definitely recommend and use 100% plumbing again!
Ken K.
11/05/2020 12:00:00 SA
Today is our first experience with 100%, they installed a new water heater and 2 bathroom faucets. They are punctual, courteous, professional. Eden did a fabulous job! Do not hesitate to use them for your plumbing needs!
Had an excellent experience with 100% plumbing! After calling around the week of Christmas and not having success finding someone who could clear our kitchen drain quickly, I was happy to find them. They were prompt, professional, courteous and took care of the problem exactly as promised. Will definitely use them again in the future.
Penny W.
01/08/2022 12:00:00 SA
We have been having the same problem over and over - not their fault - McKinley came - fixed and was awesome ! Vert reasonable priced and fast. He arrived earlier than expect but I appreciated the text message updates . Plus work is guaranteed for 2 years - great benefit ! Will use again - thank you again!
They gave me a quote to replace my hot water heater, it was a $1000 less than another company I had out earlier. Eden was really awesome and was able to install in the same day I initially called.
Will defiantly be using 100% plumbing again!
First class service and prices, I'd definitely recommend using this company for future work for us and anyone looking for plumbing services
Kate J.
08/08/2018 12:00:00 SA
Amazing same day service! Mont was great on the phone, then Eddie showed up and completed the toilet replacement. Very nice and professional. Excellent job excellent price! Would use them again & HIGHLY recommended.
Jeffrey R.
01/12/2022 12:00:00 SA
This is NOT a review by a friend or relative of 100% Plumbing as some snarky readers might think or comment. So get a life.
This is my TRUE story.
I was in a bind because my water heater started leaking this past Saturday evening and I have an Old Republic Home Warranty and didn't think I would have an issue. I called them and placed a claim around 4:45pm and then told the rep that it's leaking bad onto my garage floor'. She said she would place an emergency Work Order and the service provider would respond quickly.
(Side Note) The previous plumber who replaced the water heater only 3 years, 11 months and 27 days before never reinstalled the drip pan or the gas line sediment trap when they replaced the previous water heater (AAA Precision Plumbing...THEY SUCK-DON'T USE THEM, and refused to return to install these parts)
Well, after 3 hours, I didn't get any call, so I had to shut off the water and gas because I had to go to work. I waited all day Sunday and never received any calls even though Old Republic said I would when I called them back a few times on Sunday.
Finally, on Monday the Service Provider called me at 7am and said they would be out between 10am-2pm. Then within 1 hour they rang my bell. (guess I can't really complain at that point). They said because the water heater was under a parts warranty, I would have to pay for the removal and reinstallation AND a processing fee for their workers to fill out the warranty paperwork to get my new water heater. And they would be happy to install the drip pan and gas line sediment trap but nothing else for the price of $875.00. Remember, the water heater itself was NO CHARGE!
Well, I lost my S*#t and told them forget it.
It was already 11:47am and I had previously used 100% Plumbing before for my irrigation system and for a water pressure issue and was very impressed by Mont and his crew. So I called Mont and the FIRST THING he said was, I'm Sorry you're having this problem. I told Mont what I needed and that the heater was under warranty and I needed the drip pan and gas line sediment trap added. He said he could do it for $675.00 Complete! I asked him how soon could he do it, and he apologized and said he was busy and couldn't get out to my house till 3:00pm later TODAY.
YES, less than 4 hours later, his crew was in my garage pulling the water heater out and by 5:45pm, not only did they have the water heater installed and heating up water, but they also put the new drip pan in and the gas line sediment trap in,
But the crew ALSO installed 2 Brand New flex water lines, new copper feed lines, and a drain pipe to direct the water properly to not cause damage when this water heater inevitably leaks in the future. They even polished the copper lines to look shiny! I SWEAR they did! They even worked to make the solder spots look smooth! CRAZY!
Then when they were done, they cleaned up the area and even swept the garage where they worked.
SO, No I am NOT a friend or relative or a fake review for 100% Plumbing! But I would be PROUD to be any of those!
Mont and his crew are The Best. Forget those big companies and use these guys!
So, come on and let's hear the nasty comments. You're just jealous because your plumber isn't as great as 100% Plumbing! THANKS MONT!
Great service from the moment they picked up the phone all the way until the end of my appointment! Eden was very informative and 100% helpful in resolving my issue. I am grateful for their services and will refer them to everyone I know! Thanks Eden and 100% Plumbing!
Extremely pleased with 100% Plumbing. McKinley, who handled my job, showed up on time, was very professional and courteous. The quality of the workmanship was extremely high. In fact, it was some of the best plumbing work I've seen. Great job! I will definitely be a future customer when necessary.
The name says it all. Fast, courteous and professional. Had a water pressure reducer installed, the piping was old and constricted and installation by the owners son was meticulous. He explained everything, was very knowledgeable and we couldn't be happier. Definitely recommend
F Y.
04/10/2021 12:00:00 SA
100% would recommend. I noticed an outside leak this morning, called 100% Plumbing, and they fix it. This all occurred within 2 hours - talk about service! Eden was the technician that came out. He took the time to answer my questions, was polite, and worked efficiently. Thank you!
I recently had 100% Plumbing out to take care of some shower valves that needed replace.......the replacement cartridges were difficult to find according to a previous plumber. 100% came out , verified the necessary parts, got them ordered and stayed in contact with me while the parts were ordered......... communication is a rarity in business today but these guys did it very well. They got the parts and the plumber Eddie came out, masked and went right about his business and took care of the replacements. Very impressed from start to finish with this company, thanks for taking care of my plumbing issue........you will be hearing from me in the future on any plumbing issues I have.
They didn't want to to give me a bid price. I was surprised because they had good reviews. I understand when diagnosing a problem, a plumber has to be on site to give a price quote. But I called it to try and get a basic price for what it would cost to remove an old toilet and install a new toilet. That should be a simple price quote, and able to be completed by any field tech over a phone call. Or at least it was for the other companies I called to get comparison price quotes. I don't want to have someone come into my home to give me a price quote on something that can be done over the phone. So, unfortunately I won't be able to use this company... Since they didn't want to even offer a price for a simple procedure like replacing a toilet over the phone. :(
Mont answered my call and right away I was struck by his courteous, thoughtful, and thorough demeanor. I explained that we had a nanny at home and he was thoughtful enough to ask her name and get any important information to ensure that she felt comfortable with the technician. They utilize this great service that shows you a picture of the technician as well as notifies you as to when they are en route to the house.
We called because our water softener was leaking and turns out, we just put in too much salt (oops!). I was shocked that we were given great instruction on how to properly use the water softener but weren't charged anything for the consult. It is an excellent and honest business practice and 100% Plumbing has our customer loyalty from here on out.
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