Havey Plumbing

Service was excellent. Friendly, fast, competitive prices with superior equipment. Our basement was left cleaner than before work started. We have found our plumber.

All in all I gave Havey Plumbing the best rating because they fixed our problem in a short amount of time, were thorough, affordable, accommodating, clean, and helped me to understand what was going on.

Background:  My wife and I noticed a sound of water running, without any appliances or fixtures running.  There was not a visible leak in the drywall but about a week later we did notice water coming up from the cement (under carpeting) on the second story of our tri-level home.  Initially not knowing we had a leaking pipe and thinking we had other issues with our landscaping and drainage tile, we had dry basement contractors out at the house telling us we needed concrete trenching, and a crock/sump pump to be added to the second level.  We asked those contractors where they thought the water was coming from, since the ground was still not supposed to be thawed.  They said that the problem was a landscaping and drainage tile issue and added that they doubted there was a broken pipe.  Their trenching/sump pump solution was going to cost between $6,000-$10,000.

After talking to friends we decided we needed a Master Plumber to come out.  Asking around we heard of Havey Plumbing doing great work.  It is a smaller outfit and just as that implies, we received very personal care, which was great because it is an emotional time when you are ripping your living room carpeting, cabinetry, etc. out.  

Jeff and his son Colton came out found the leaky pipe location (under cement) temporarily fixed the situation by stopping the water and capping the line, while my wife and I decided what our next steps were. We asked them to come back out the next week to pipe our bathroom back in.  They removed a little drywall behind our washer and dryer, to run piping through the walls this time.  I had a new toilet on hand and asked if they had time to install that and remove/dispose of the old, which they did.  

As a homeowner I am not fully incapable of doing things but locating and isolating where the leak was coming from was beyond my skills.  If anything comes up for me in the future, I found a good company/Master Plumber to rely on!

I called in the morning with an urgent issue. They came right away in the afternoon. They were so informative and gave me a lot of tips for the future. Father and son were so nice and made me feel very comfortable. They did what they showed up to do plus more. I am so grateful to them. They did a great job.