Best in Phoenix AZ

Appreciate the quick response and making arrangements to look at my tree. Eased my concerns and gave me practical feedback about how to water and timeline to expect change. Thanks!

Howard is extremely knowledgeable, and all the employees are very friendly. I was very impressed by the whole process , from calling for a quote, getting the quote, to scheduling, and the actual job itself. It was all a great experience. They did a fantastic job removing 2 pine tree's, clean up was done very well. Our property was left looking better than it did when they arrived. I can't say enough good things about Heartwood Tree Care. I would highly recommend their business.

I thought by hireing a professional we would get good service removing our 2 trees but they left roots behind that keep spouting and won't do anything to solve the problem. Now I have to hire our landscaper to come out and do what they should have done.

Don't waste your time and money like I have - keep looking around for a lawn company that respects its customers and doesn't lie and threaten them.

If you need details, let me know.  I will be more than happy to lay it out.

Update (reply):  looks like you don't understand what it means to bear false witness against someone and then submit false documents on their behalf.  You will be held accountable for that evil should you act on it!  Careful.

I need to break my comments into three categories:
1.  The quotation - Jack was timely, informative and developed a reasonable quote is little time.  My rating would be an A.
2.  The crews - the first crew arrived on schedule to remove the tree.  They were courteous and efficient.  They were in and out in less than an hour.  Rating is an A.  The second crew was the grinding crew.  Same experience.  Rating is an A.
3.  Customer Service - here my experience was completely different.  While there were a few exceptions (there were several phone calls), they were generally not helpful, often the person I was trying to contact was not there, they were poor at returning phone calls, and in some cases bordered on rude.  Rating D-

I may use Chip again but I hope they solve the customer service problem.  Or I may not.

Jim S.