Best in Phoenix AZ

I had an automated gate installed with Dezert Gates.  Not only did the gate installation go exactly as planned, the customer service was outstanding.The owner, himself came out for the installation, he was courteous, and very professional.  I was impressed with the amount of care he took with the job.  I would definitely use this company again.

The staff is amazing. Tammy is one of the most accommodating employees I have ever experienced. She is hard working and knowledgeable. The office gets along so well to the benefit of the customer. It really has great displays and whomever is the buyer is astute. I will say the appalling thing was a blatant display by ownership in support of the current president. I do not think that business should display their political preferences.

Patrick did an amazing job on our 5 custom trellises. They look beautiful in our newly landscaped yard and we could not be happier. We've gotten several compliments from neighbors and friends. The price was reasonable and Patrick is a real pleasure to work with. Now we are working on a new backyard gate. I can't wait to see the results. Thanks Patrick and JP for beautiful work and great customer service! You truly do put the customer first!

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

Elrod fencing was fantastic.  needed 85' of chain link with chocolate brown vinyl privacy with 2- 48 gates.  they quoted the best price and nailed it.  great job.  there are now my go to guys for chainlink.  a real fair family owned business.

Wow what a great company! They went completely above and beyond in service and quality workmanship. The fence and gate they built in my backyard look amazing. I have already referred them to 2 friends and they are both extremely happy with Pinnacle. I would recommend this company to anyone. A++

Never showed up to our appointment and didn't respond to calls or texts to find out why or reschedule

Tom with Universal Fence is the best. I love my corrugated metal fence. Fair price for great work and a fence that will last forever. Thank you!

We are very impressed. We have a large yard to fence in and it was almost impossible to get bids from fence companies. Will, on the other hand, showed up when he said he would and then, get this Sedona people, he FOLLOWED UP!!  They did a great job with a few hiccups that keep this review in the 41/2 star range but I would recommend them to anyone. Will is professional, personable and honest. This is a rare company in these parts. Thanks!

I have called this company now once or twice a week for the past 8 weeks trying to get a repair welder out to fix a broken weld.  Their receptionist does not follow up, return calls or respond to email.  I have been very polite throughout the process.  I approved costs for the repair but they just never give a specific time or date the repairman will arrive.  They do give dates like Thursday or Friday this week, which come and go.
Here are pictures from my 2 year old iron fence and gates they installed.  Note the rust and paint decolorizations on all their work.  I would highly recommend that you use anyone else.

He stood us up and ghosted us for no reason

he is hard to get ahold of and does not return calls

Some of his guaranteed work is defective and I can't reach him. His rails are loose

He told me he is not a licensed contractor

AVOID this company. Worst possible experience, difficult to contact as didn't respond to requests. When finally reached them for a quote, they refused because I had previously requested a quote 2 years ago and used a different company because they were the highest bid. Poor customer service and recommend you avoid.

Had gate installed June 9th. After gate was installed I sent pictures to Jaime showing the chips in the wood and the gate not being aligned. Jaime said he would have someone come out to replace the chipped wood. Then he told me the gate would not be aligned because of the wall. Needless to say that doesn't make sense to me because they apparently fixed the wall!

Well here we are July 27th and after reaching out multiple times via text and phone call, I have yet to hear from them. I went with this company because Jaime was very nice and seemed very professional and quick to respond. It's disappointing that this is even happening. I never write reviews, but felt the need to do this. Hopefully Jaime gets back to me and we can resolve the issue, otherwise it's unfortunate and I hate to do it but I will have to take a different approach to the issue.

First time when I called Josh for a service two years ago, he responded promptly and quick with the service.  Price was very reasonable and fair.  He left a great impression, so I kept his number and referred few of my clients to him.

I called him for another service.  He showed up and inspected the scope of work.  He said he will get back to me with an estimate.  So I patiently waited and didn't bother moving forward with another company to have it repaired, even though it was urgent matter.  

Few days goes by, I got no response.  So I reached out to him, and he said he is still working on the estimate and making sure I will get the best pricing.  Few more days goes by, no response.  Then he sent me a message saying he will get back to me soon.   So I waited couple more days, I texted and called.  No response.  

At this point, I am thinking maybe he is ignoring my calls and text messages.  So I tried using different number, well, he responded within 2 mins.  Go figure!  

If he is not interested doing the job or it is something he can't do.  Simple message saying I can't do it would of been okay with me.  I would have moved on to another reputable company quickly.  Rather than wasting my time chasing around like a bill collector.

I guess when you're business start getting busier, you start ignoring the customers and forget about them.