Best in Phoenix AZ

I was very impressed with there service. our company needed a new gate installed. I had a lot of picky details I wanted done for our gate and matt saw my vision and did it ten times better than I expected! He was a very talented welder!  I know I can always count on this company to be there for us!

Best place to find rock, pavers, artificial grass and yard art. I ordered 25 tons of rock, got it the same day. Front desk staff really knows their rock.

Thank you All Brite

Really enjoyed working with JT!
He was very professional, answered all my questions regarding product and installation and went above and beyond to make sure I was happy.
If you are looking for any type of fabrication I highly recommend his shop and staff.

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

Brad was great, he came to our property and spent as much time as he  needed to to walk the property to help with the our fence needs. He put in a small dog run and fixed our horse/dog park fence.
He did what he said he would do and a great job at that.

Wow what a great company! They went completely above and beyond in service and quality workmanship. The fence and gate they built in my backyard look amazing. I have already referred them to 2 friends and they are both extremely happy with Pinnacle. I would recommend this company to anyone. A++

Very nice people that make you feel comfortable.  The work they did making my RV gate was amazing.  A custom support frame that wrapped around the column for extra strength is phenomenal.  The gates themselves are beautiful and super sturdy. They dont flex at all.  This is the 3rd gate I have had done and this company by far has done the best job of any of the 3.  I will be using them in the future again.  Thanks

On 8/22, Tom came by my father's house to give an estimate. He did not call ahead as indicated. He left with no word. I called Tom's cell, and he quoted $6,500 to repair the wooden fence. Said he'd email the estimate same day. No email. Called him again 8/29. Said he'd email it. Nothing. I called the main number on their site today, 623-748-9697. It's out of service. At this point, I'm not calling Tom's cell again. Something is very wrong here.

On time, efficient, polite, and cleaned up & left no mess afterwards.  Thank you!

If there was a 0 i would give that. Called made an appointment and no one showed... called for multiple weeks with no return call. Asked my warranty guy to help. Finally got ahold of them and they no called no showed.

Dont waste youe time

We hired Sheldon to replace our old RV Gate. He was friendly, quick to respond and even followed up a few weeks later to make sure we were still happy with it.  We gave him a general idea of what we were looking for and he fabricated an awesome product for us.  The new gate has made such an impact on the curb appeal of our house and we've gotten quite a few compliments from neighbors.  We'll be reaching out to Sheldon for any future metal work.

AVOID this company. Worst possible experience, difficult to contact as didn't respond to requests. When finally reached them for a quote, they refused because I had previously requested a quote 2 years ago and used a different company because they were the highest bid. Poor customer service and recommend you avoid.

Love my New stair railing! They were way less expensive than other companies that quoted me and very professional. My new railing looks great!

I sent photos to Joshua to see if he could repair a broken weld joint on my fence.  He stated that would not be a problem.  He attempted to weld the fence on October 5, 2020.  The weld joints failed that day when I returned home.  He already collected $175.00 dollars for the job.  I called him immediately and notified him that joint failed that he needed to correct the problem.  He agreed that he would come back on October 7, 2020 to repair the weld joint.   His second attempt also failed.  The pictures indicate his 1st and 2nd attempt to repair the weld joint.

He left the job site without contacting me telling me and telling me that he was not able to correct the problem.  I spent two days trying to reach him and he stated that I friend would repair the fence for him since he was working in the area.  His friend never contacted me.  Joshua also stated that his other machine to repair the fence was at another job site.  This statement turned out not to be true.  He did not have another machine.  In addition, he stated that the machine that he used was too small to do the job.  As a professional who does this a living you would think he should have known this prior to accepting the job.

Joshua never returned my phone calls or text.  I gave him an option to refund my money of $175.00 dollars or take a bad review on Yelp.  He chooses to take the money and the bad review.  He did honor his word or the warranty that he committed to.  I would not recommend them.

Also filed a complaint with the BBB and no response from the company see below:

RE: Complaint ID #  14875743

Dear Lim Lee:

In regards to your correspondence concerning Great Doors And Gates, your position was communicated to the company. We regret to inform you that BBB was unsuccessful in obtaining a response from the company.

When a business does not respond to a dispute, its report with BBB is updated to reflect an unanswered dispute which has an adverse affect on its BBB rating. If the company has contacted you, please let us know so that our files may be updated. If not, we regret that BBB can be of no further assistance.

We appreciate you taking the time to contact BBB and report your experience. Please be assured that your complaint will remain in BBB's file for this company for three years, and may be referred to if a pattern of similar practices emerges.