Best in Phoenix AZ

I had an automated gate installed with Dezert Gates.  Not only did the gate installation go exactly as planned, the customer service was outstanding.The owner, himself came out for the installation, he was courteous, and very professional.  I was impressed with the amount of care he took with the job.  I would definitely use this company again.

I have done business with this company several times & they have always been honest & nice, they staff is very helpful & friendly

Patrick did an amazing job on our 5 custom trellises. They look beautiful in our newly landscaped yard and we could not be happier. We've gotten several compliments from neighbors and friends. The price was reasonable and Patrick is a real pleasure to work with. Now we are working on a new backyard gate. I can't wait to see the results. Thanks Patrick and JP for beautiful work and great customer service! You truly do put the customer first!

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

Our new split-rail fence looks awesome and it going up in one day was great to experience. They made the install appointment over a month out and I never once had to call to checkup on them. They were there exactly when they said they'd be. So nice dealing with professionals.

Wow!  What a great, professional fencing company!

Before hiring Pinnacle, we got estimates and spoke with at least 10 other fencing contractors who claimed they were good, but lacked the combination of professionalism, skilled labor, necessary equipment, and reasonable pricing we were hoping for until we found Pinnacle.  In addition to being licensed & bonded with no marks against them, they also had great google and yelp reviews.

Pinnacle not only lived up to our expectations, they exceeded them.  Beginning with Brandy's detailed estimate; Pinnacle's taking care of all city permits, drawing and inspection process; to their worker's quick, clean and neat construction;  to customer follow up after construction; our finished block and view fence is absolutely gorgeous!  Thank you, Pinnacle Fencing!

In a world of unprofessional wanna be contractors and scam artists, I am SO grateful we found Pinnacle! We highly recommend them for any fencing and gate solution!

Very nice people that make you feel comfortable.  The work they did making my RV gate was amazing.  A custom support frame that wrapped around the column for extra strength is phenomenal.  The gates themselves are beautiful and super sturdy. They dont flex at all.  This is the 3rd gate I have had done and this company by far has done the best job of any of the 3.  I will be using them in the future again.  Thanks

Tom with Universal Fence is the best. I love my corrugated metal fence. Fair price for great work and a fence that will last forever. Thank you!

I asked them to remove 4 or 5 young trees from my yard. They quoted me $200.00; I thought that was fair. Get this, they sawed every little tree off at the trunk, leaving the roots in the ground. What a joke!

Absolutely the most disrespectful company. Workers were NOT wearing masks and my 83 year grandpa was standing right next to them. Called the office to request they leave and they were not notified to leave my home immediately. If you value your health and respect, do NOT contact this company.

Can't recommend Sheldon enough! He was so friendly and responsive right away for our emergency welding need. He came the same evening to look at our project and gave an honest quote. Then came back the next morning and actually welded our trailer hitch back on quickly -- and did such a great job that the RV has had no issues driving around the country right now! We are so grateful to him for his willingness, speed and thoroughness with us. We are super-fans now and will always look to him for help in the future for sure!

AVOID this company. Worst possible experience, difficult to contact as didn't respond to requests. When finally reached them for a quote, they refused because I had previously requested a quote 2 years ago and used a different company because they were the highest bid. Poor customer service and recommend you avoid.

We wanted to upgrade our side (man) gate to an RV gate.  Jaime and I talked on the phone after I gave him some measurements and he sent me some design ideas.  I picked one and he came out and measured it.

While they had to reschedule the original install date to the following day, I didn't have a problem with it; even though we weren't going to be there to inspect it or pay him.  Jaime told me just to contact him when we got back and he would come over to get a check and let me inspect it. I hadn't paid him a dime yet!

Not only did they install my gate, but they also fixed the corner blocks which were unsecured.

The end result is our gate was custom made and it looks great!

I would highly recommend Jaime and his company to all my friends and family!

I sent photos to Joshua to see if he could repair a broken weld joint on my fence.  He stated that would not be a problem.  He attempted to weld the fence on October 5, 2020.  The weld joints failed that day when I returned home.  He already collected $175.00 dollars for the job.  I called him immediately and notified him that joint failed that he needed to correct the problem.  He agreed that he would come back on October 7, 2020 to repair the weld joint.   His second attempt also failed.  The pictures indicate his 1st and 2nd attempt to repair the weld joint.

He left the job site without contacting me telling me and telling me that he was not able to correct the problem.  I spent two days trying to reach him and he stated that I friend would repair the fence for him since he was working in the area.  His friend never contacted me.  Joshua also stated that his other machine to repair the fence was at another job site.  This statement turned out not to be true.  He did not have another machine.  In addition, he stated that the machine that he used was too small to do the job.  As a professional who does this a living you would think he should have known this prior to accepting the job.

Joshua never returned my phone calls or text.  I gave him an option to refund my money of $175.00 dollars or take a bad review on Yelp.  He chooses to take the money and the bad review.  He did honor his word or the warranty that he committed to.  I would not recommend them.

Also filed a complaint with the BBB and no response from the company see below:

RE: Complaint ID #  14875743

Dear Lim Lee:

In regards to your correspondence concerning Great Doors And Gates, your position was communicated to the company. We regret to inform you that BBB was unsuccessful in obtaining a response from the company.

When a business does not respond to a dispute, its report with BBB is updated to reflect an unanswered dispute which has an adverse affect on its BBB rating. If the company has contacted you, please let us know so that our files may be updated. If not, we regret that BBB can be of no further assistance.

We appreciate you taking the time to contact BBB and report your experience. Please be assured that your complaint will remain in BBB's file for this company for three years, and may be referred to if a pattern of similar practices emerges.