Best in Phoenix AZ

I was very impressed with there service. our company needed a new gate installed. I had a lot of picky details I wanted done for our gate and matt saw my vision and did it ten times better than I expected! He was a very talented welder!  I know I can always count on this company to be there for us!

I am trying to spend $$ with these guys, and they can't even answer my questions/provide what I need!  I won't be wasting any of my $$ with a company like this!  I am not impressed with them as a West side vendor,  How does a company that has such poor customer service stay in business?

We hired Atmostfear to fabricate a few trellises for our home and I can't speak highly enough of their workmanship and professionalism. They did the job when they said they would and to the specs that were described. They installed it quickly and with high quality work. I would recommend JP and Michael any day and do intend to use them again in the near future for some other projects we've thought about doing, but needed pros to do for us. Thanks guys!

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

Elrod fencing was fantastic.  needed 85' of chain link with chocolate brown vinyl privacy with 2- 48 gates.  they quoted the best price and nailed it.  great job.  there are now my go to guys for chainlink.  a real fair family owned business.

Jon and his team did a fantastic job on our fence! We are first time homebuyers and this was our first time ever having construction done. Jon was very patient with me during my multiple questions and requests! They scheduled the work and got it done very quickly which we appreciated. I would highly recommend Pinnacle Fencing Solutions!

Found all gates AZ on Facebook. He was able to do my side gate for a great price and did a high quality job at the same time. I would highly recommend him for a gate project. He did not disappoint at all.

MAY 26, 2017  |  

Tom with universal fence and gate came to my house and verbally quoted a price of 2500 for arched wrought iron fencing with a double gate on the widest span and a smaller gate on the east side. He included a 400 dollar price to fix my side gate.

I thought why look around I would just go with this company. I asked him to send me a written quote and it would be good.

I later received a quote for Kerry with a quote of 3552.00. When I called tom he said once he went back to the shop and after redoing the numbers it was higher. He said it wasn't uncommon for quotes to be 18 percent higher.

I called the business number and complained. They said tom would call me back. I explained to tom I had someone else's quote. Tom said he would check again and call me back. That quote was from 03/21/2017. I have not heard from him yet.

I have used Bob's Tree and Landscaping in the past, and I'll admit they are responsive and thorough.  BUT they are pricey!  The last time I called them for a quote, it was to remove a 18' dead Italian Cypress.  I thought the quote was high, but as it was at an occupied rental property in Sedona so I went with it.  The last time I called for a quote, it was to remove a large pine tree branch that had partially crashed down due to recent heavy snow.  Bob's quoted $950; a competing local tree service company quoted $650, but they were able to complete the job for $550.  A BIG difference....

I have called this company now once or twice a week for the past 8 weeks trying to get a repair welder out to fix a broken weld.  Their receptionist does not follow up, return calls or respond to email.  I have been very polite throughout the process.  I approved costs for the repair but they just never give a specific time or date the repairman will arrive.  They do give dates like Thursday or Friday this week, which come and go.
Here are pictures from my 2 year old iron fence and gates they installed.  Note the rust and paint decolorizations on all their work.  I would highly recommend that you use anyone else.

He stood us up and ghosted us for no reason

he is hard to get ahold of and does not return calls

Some of his guaranteed work is defective and I can't reach him. His rails are loose

He told me he is not a licensed contractor

AVOID this company. Worst possible experience, difficult to contact as didn't respond to requests. When finally reached them for a quote, they refused because I had previously requested a quote 2 years ago and used a different company because they were the highest bid. Poor customer service and recommend you avoid.

Had gate installed June 9th. After gate was installed I sent pictures to Jaime showing the chips in the wood and the gate not being aligned. Jaime said he would have someone come out to replace the chipped wood. Then he told me the gate would not be aligned because of the wall. Needless to say that doesn't make sense to me because they apparently fixed the wall!

Well here we are July 27th and after reaching out multiple times via text and phone call, I have yet to hear from them. I went with this company because Jaime was very nice and seemed very professional and quick to respond. It's disappointing that this is even happening. I never write reviews, but felt the need to do this. Hopefully Jaime gets back to me and we can resolve the issue, otherwise it's unfortunate and I hate to do it but I will have to take a different approach to the issue.

I sent photos to Joshua to see if he could repair a broken weld joint on my fence.  He stated that would not be a problem.  He attempted to weld the fence on October 5, 2020.  The weld joints failed that day when I returned home.  He already collected $175.00 dollars for the job.  I called him immediately and notified him that joint failed that he needed to correct the problem.  He agreed that he would come back on October 7, 2020 to repair the weld joint.   His second attempt also failed.  The pictures indicate his 1st and 2nd attempt to repair the weld joint.

He left the job site without contacting me telling me and telling me that he was not able to correct the problem.  I spent two days trying to reach him and he stated that I friend would repair the fence for him since he was working in the area.  His friend never contacted me.  Joshua also stated that his other machine to repair the fence was at another job site.  This statement turned out not to be true.  He did not have another machine.  In addition, he stated that the machine that he used was too small to do the job.  As a professional who does this a living you would think he should have known this prior to accepting the job.

Joshua never returned my phone calls or text.  I gave him an option to refund my money of $175.00 dollars or take a bad review on Yelp.  He chooses to take the money and the bad review.  He did honor his word or the warranty that he committed to.  I would not recommend them.

Also filed a complaint with the BBB and no response from the company see below:

RE: Complaint ID #  14875743

Dear Lim Lee:

In regards to your correspondence concerning Great Doors And Gates, your position was communicated to the company. We regret to inform you that BBB was unsuccessful in obtaining a response from the company.

When a business does not respond to a dispute, its report with BBB is updated to reflect an unanswered dispute which has an adverse affect on its BBB rating. If the company has contacted you, please let us know so that our files may be updated. If not, we regret that BBB can be of no further assistance.

We appreciate you taking the time to contact BBB and report your experience. Please be assured that your complaint will remain in BBB's file for this company for three years, and may be referred to if a pattern of similar practices emerges.