Best in Phoenix AZ

Called Matt, the owner, about installing a new gate and automatic opener for our external garage.  He came out, took a look at the job and promised me a quote within a few days.  Two weeks passed, during which I sent him an email and left him a voice mail, but never received a response.

If the job wasn't right for him or he was too busy or whatever, I would have preferred he be straight with me and simply say that.  Not responding at all is unprofessional and indicative of a poorly-run business in my opinion.

Stopped by to look at rock samples and was very impressed by their outdoor showroom area. From rocks, to pots, to boulders, etc., there are many examples to choose from. I can tell you nothing about pricing as I was only there at this time to look, but again was impressed. If your in the market for any of the items mentioned, you may want to check the place out.

Really enjoyed working with JT!
He was very professional, answered all my questions regarding product and installation and went above and beyond to make sure I was happy.
If you are looking for any type of fabrication I highly recommend his shop and staff.

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

There are still companies in the greater valley that show integrity in the way they do business,and most especially in how they handle not so everyday problems. This company has been here for decades,and by no accident I can assure you. Do not hesitate to use this very respected COMMUNITY aware company with complete assurance of their professionalism.

We had a new redwood fence put in last fall.  The team listened to specific concerns and the crew was very professional and did wonderful work.  The gates are the best we have ever had, very sturdy, and very good attention to detail especially for an awkard layout.

DO NOT HIRE THIS COMPANY (OR I SHOULD SAY ONE PERSON, Dustin, RUNNING THIS).

I wanted a pool fence installed, was given a quote by Dustin, and agreed to the job. I was told a temporary fence that my 5 year old would not fit through would be installed the next day at 6am. 6am came and went. Everyday thereafter for a couple days Dustin said he'd come, he promises, but never did. I even messaged him saying I didn't like the way things are going already because he doesn't follow through, he says he'll be here working, but he never shows nor even gives a courtesy call or message saying he'll be late/or not show, I'm the one that has to chase him for answers.

Dustin had someone else come to start the temporary fence, which my husband and I were there for. The bars were pushed into the ground, and some of the fence went up. The bailing wire was not attached, the rusted black gate pieces were not even at my home for me to see during this time and the orange gate was not put up with those steel pieces sticking out during the time frame that we watched as it too was not even at my house yet for me to see. There was also no rope during this time. Dustin showed up for only about 2 minutes, told my husband and I he will be right back with the actual gate, left, and never came back. I had to message yet again asking when the temporary would be finished. He did come the next day and finished the temporary, however, my husband and I didn't see it until the following day.

When we saw the fence, I immediately took pictures and video as the bars in the gate were wide enough for my 42 year old husband to fit through (mind you, this is the first time seeing this gate), the black rusted pieces of fence that he added without me being present were held together by rope, there were rods sticking out that could really damage someone's ankles/feet, bailing wire was used all throughout and the ends were just sticking out in all directions-again, added when I was not present. He had the audacity to leave me a form to sign saying the gate was designed to prevent debris from falling into my pool-however I was verbally NEVER told this, I was told the temporary was essentially for the protection of my 5 year old. I was completely mislead. I understand my child's welfare is MY responsibility, but to mislead me into think this temporary would be put up for his protection is wrong!

I messaged him about all of this and some of his responses were:

I don't realize how small kids are

The release is mainly due to it's not legally a pool fence to be a pool fence it would have to have the poles in concrete is why I have it worded that way as if I called it pool fence I would be breaking the law      Again, I was NEVER told this before, therefore mislead completely.

I cancelled the job 9 days ago, asked for my refund, which he said he spent. In 5 days he spent $1,250...I can guarantee it wasn't on my job. I told him I contacted my bank to report fraud, I have also contacted GPD and MCSD to report a scam. I'm prepared to file in court on Monday, (my bank advised to wait until then do they can try and obtain the funds first.)

Please do your due diligence and hire someone else! Do not end up like me having to file in court for my hard earned money, which I'll probably never see again, but at least I'll try and get a judgment and spread the word about this.

I scheduled an estimate with Universal Fence & Gates but the estimator never showed up. I did not receive a phone call to be notified that they would be late or needed to reschedule. I guess they don't need my business.

We asked for a retaining wall, but got a garden wall, and when we complained, Will was rude and defensive.  Not the professional we had expected, but they did redo the wall.  The footing was not tamped, compacted, but just loose dirt.  Hope it lasts.  Would not recomend.

If there was a 0 i would give that. Called made an appointment and no one showed... called for multiple weeks with no return call. Asked my warranty guy to help. Finally got ahold of them and they no called no showed.

Dont waste youe time

He stood us up and ghosted us for no reason

he is hard to get ahold of and does not return calls

Some of his guaranteed work is defective and I can't reach him. His rails are loose

He told me he is not a licensed contractor

Thanks to Ty and his crew for a great job. The fence looks great.We will defiantly refer you to anyone we know.

I was in need of an RV gate replacement after it had been destroyed after a storm. I had just purchased my house and just finished college and living alone. I needed the best bang for my buck as I was on a budget and I was having an extremely difficult time finding a company to help me with my gate. I had multiple companies return my call and either no show on appointments or say they could not help me due to the size of my RV gate. The ones that were able to help me gave me estimates that were worth a new car. Ridiculous! I will say my RV gate is massive for whatever reason the previous home owner needed it to that length. It Measures around 27 feet long!  So when I had contacted Gate Daddy I had my doubts on what kind of estimate I would get or if they were even going to be willing to do the job. Jaime was very responsive from the get go and offered to come to my house the next day to look at what needed to be done and write me up an estimate. I explained my situation and he was very professional and understanding and told me no Problem. He gave me the lowest estimate out of everyone and also gave me an estimate to fix all of the other gates in my back yard that needed to be replaced as well. He stated a decent time frame that everything could be completed being honest about the massive gate that would require extra time due to its size and dementions. He never gave me unrealistic expectations of what to Expect and he was honest and fair with his estimate and recommendations. Being female and living alone I feel that I get taken advantage of on a regular basis when it comes to work needing to be done with either my house or my vehicle and its very difficult to find someone to trust when hiring them to do a job. Jaime was 100% trust worthy and went above and beyond my expectations for the work that was completed. I had him replace all of my gates in the back yard and also shed doors on the side of my house. They all came out beautifully and really took my house to the next level appearance wise not to mention the additional equity it added. Thank you so much Gate Daddy and especially Jaime who truly took the time to do good fair priced work! One step at a time I will have my house to where I would like it to be. Serms like a never ending project. Next is paint for my house! So many choices!

I have used Josh in the past so I called him again.

While I like the new garage door installed at my home,  I am still very disappointed that this company has not followed up on installing insulation in my smaller garage door as promised.  My invoice is dated May 26, 2021 and there has not been any follow from this company.  

I have tried three times to leave messages in the past two weeks and no one  has ever returned my calls or made an appointment to finish the job that was promised back at the end of May.

If they are not going to complete my original job, at least be honest enough and tell me and refund me the portion that you are not going to do.