Best in Phoenix AZ

I work at a small Christian high school in central Phoenix, and we had a problem with our security gate.  Matt and Erica responded promptly and assigned Preston as our tech.  He called ahead of time and arrived on time.  Personable and knowledgeable, Preston did a great job in fixing the problem.  They will get all our future repair business.

Bob P

I have done business with this company several times & they have always been honest & nice, they staff is very helpful & friendly

Really enjoyed working with JT!
He was very professional, answered all my questions regarding product and installation and went above and beyond to make sure I was happy.
If you are looking for any type of fabrication I highly recommend his shop and staff.

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

Our new split-rail fence looks awesome and it going up in one day was great to experience. They made the install appointment over a month out and I never once had to call to checkup on them. They were there exactly when they said they'd be. So nice dealing with professionals.

These people don't know the first thing about how to run a business. They developed misplaced resentment against us after we expressed the desire to have our cement contractor install our gate, simply because it would make the entire project of installing a new driveway and block wall more seamless and easy. The cement contractor needed the exact gate measurements to build the wall properly and offered to install the gate, so why not have him just have him do it. Apparently Pinnacle gets their gates only partially built and finishes the installation at the job site, i.e. welding hinges etc... This must be where they make their money on the gates, and they were angry, and just dropped our gate in our back yard without even a phone call! It was an incomplete gate with hinge brackets that weren't aligned and had to be cut and welded with a cheesy can of spray paint to touch up the powder coat after welding. Holes needed to be drilled and handles and locks installed.

The irony is, I could have cared less who installed the gate, I just wanted done without having to make more appointments. These people were so rude to us, all over their blind resentment against having another contractor do the work that they repeatedly ignored our phone calls. The times we did speak to them, they repeatedly said they would complete the gate, yet they never made good on the promise, purposely delayed setting up and appointment(I'll have to check the schedule when I get to the office), and never called back! Now they send a threatening letter asking for the remainder of the balance for the gate! I never intended on not paying for the gate? What's wrong with these people? Are they used to fighting with customers? They are highly defensive for some reason.

Bottom line is, we could have gotten a similar gate from another company, installed, for a couple hundred dollars more, that was properly powder coated, not with spray painted hinges. We didn't exactly get the gate we contracted for. They should have been more forthcoming in the beginning and expressed why they prefer to install their own gates. We would have been happy to go that route had we known it was such a point of contention with them.

DO NOT HIRE THIS COMPANY (OR I SHOULD SAY ONE PERSON, Dustin, RUNNING THIS).

I wanted a pool fence installed, was given a quote by Dustin, and agreed to the job. I was told a temporary fence that my 5 year old would not fit through would be installed the next day at 6am. 6am came and went. Everyday thereafter for a couple days Dustin said he'd come, he promises, but never did. I even messaged him saying I didn't like the way things are going already because he doesn't follow through, he says he'll be here working, but he never shows nor even gives a courtesy call or message saying he'll be late/or not show, I'm the one that has to chase him for answers.

Dustin had someone else come to start the temporary fence, which my husband and I were there for. The bars were pushed into the ground, and some of the fence went up. The bailing wire was not attached, the rusted black gate pieces were not even at my home for me to see during this time and the orange gate was not put up with those steel pieces sticking out during the time frame that we watched as it too was not even at my house yet for me to see. There was also no rope during this time. Dustin showed up for only about 2 minutes, told my husband and I he will be right back with the actual gate, left, and never came back. I had to message yet again asking when the temporary would be finished. He did come the next day and finished the temporary, however, my husband and I didn't see it until the following day.

When we saw the fence, I immediately took pictures and video as the bars in the gate were wide enough for my 42 year old husband to fit through (mind you, this is the first time seeing this gate), the black rusted pieces of fence that he added without me being present were held together by rope, there were rods sticking out that could really damage someone's ankles/feet, bailing wire was used all throughout and the ends were just sticking out in all directions-again, added when I was not present. He had the audacity to leave me a form to sign saying the gate was designed to prevent debris from falling into my pool-however I was verbally NEVER told this, I was told the temporary was essentially for the protection of my 5 year old. I was completely mislead. I understand my child's welfare is MY responsibility, but to mislead me into think this temporary would be put up for his protection is wrong!

I messaged him about all of this and some of his responses were:

I don't realize how small kids are

The release is mainly due to it's not legally a pool fence to be a pool fence it would have to have the poles in concrete is why I have it worded that way as if I called it pool fence I would be breaking the law      Again, I was NEVER told this before, therefore mislead completely.

I cancelled the job 9 days ago, asked for my refund, which he said he spent. In 5 days he spent $1,250...I can guarantee it wasn't on my job. I told him I contacted my bank to report fraud, I have also contacted GPD and MCSD to report a scam. I'm prepared to file in court on Monday, (my bank advised to wait until then do they can try and obtain the funds first.)

Please do your due diligence and hire someone else! Do not end up like me having to file in court for my hard earned money, which I'll probably never see again, but at least I'll try and get a judgment and spread the word about this.

On 8/22, Tom came by my father's house to give an estimate. He did not call ahead as indicated. He left with no word. I called Tom's cell, and he quoted $6,500 to repair the wooden fence. Said he'd email the estimate same day. No email. Called him again 8/29. Said he'd email it. Nothing. I called the main number on their site today, 623-748-9697. It's out of service. At this point, I'm not calling Tom's cell again. Something is very wrong here.

On time, efficient, polite, and cleaned up & left no mess afterwards.  Thank you!

I have called this company now once or twice a week for the past 8 weeks trying to get a repair welder out to fix a broken weld.  Their receptionist does not follow up, return calls or respond to email.  I have been very polite throughout the process.  I approved costs for the repair but they just never give a specific time or date the repairman will arrive.  They do give dates like Thursday or Friday this week, which come and go.
Here are pictures from my 2 year old iron fence and gates they installed.  Note the rust and paint decolorizations on all their work.  I would highly recommend that you use anyone else.

We hired Sheldon to replace our old RV Gate. He was friendly, quick to respond and even followed up a few weeks later to make sure we were still happy with it.  We gave him a general idea of what we were looking for and he fabricated an awesome product for us.  The new gate has made such an impact on the curb appeal of our house and we've gotten quite a few compliments from neighbors.  We'll be reaching out to Sheldon for any future metal work.

AVOID this company. Worst possible experience, difficult to contact as didn't respond to requests. When finally reached them for a quote, they refused because I had previously requested a quote 2 years ago and used a different company because they were the highest bid. Poor customer service and recommend you avoid.

No call, no show. Very frustrating. A call or message to inform me that he couldn't make it would have been nice. Also ignored my message the morning of.

Came Home Drunk & Drove my car threw the garage door. ‍ One Call Away I Got My Garage door fixed  right away at a GREAT PRICE!! I am happy to go threw this company! I'm satisfied on the friendly service! And how patience he had in explaining some things to me. DEFINITELY WILL BE REFERRING THIS COMPANY TO FAM/FRIENDS!!