Best in Phoenix AZ

I've used Dezert Gates at several communities at this point & their customer service never ceases to amaze me. Not only are the owners and technicians knowledgeable, they're also punctual, affordable and friendly. I haven't used another gate vendor since finding Dezert Gates. Thanks so much!!!

All the business that I have done with this company has been fantastic very personable down-to-earth people their prices excellent service they have great Communications between themselves as well as the customers and clients.

Patrick did an amazing job on our 5 custom trellises. They look beautiful in our newly landscaped yard and we could not be happier. We've gotten several compliments from neighbors and friends. The price was reasonable and Patrick is a real pleasure to work with. Now we are working on a new backyard gate. I can't wait to see the results. Thanks Patrick and JP for beautiful work and great customer service! You truly do put the customer first!

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

There are still companies in the greater valley that show integrity in the way they do business,and most especially in how they handle not so everyday problems. This company has been here for decades,and by no accident I can assure you. Do not hesitate to use this very respected COMMUNITY aware company with complete assurance of their professionalism.

I asked this company to come out and give me a quote on a block wall. The person answering the phone and Brandy, who came out to visit, were very nice and personable. Brandy was slightly late for our appointment and did not call to let me know. She did, however, apologize for being late without any mention of her lateness from me. After taking measurements, I was told I would have a quote by the next day. That did not happen. In fact, I had to call to check on the quote. When the quote came in it was considerably higher than other masonry companies I contacted. They also didn't list out details (such as the price per linear foot, permit fees, etc) as other companies had. Ultimately, we decided not to go with this company after our experience with the quote, the higher than average cost, and reading other's reviews. Perhaps they do quality work, but we were concerned if we had trouble getting a quote that it was likely a sign of how the entire project would go.

Found all gates AZ on Facebook. He was able to do my side gate for a great price and did a high quality job at the same time. I would highly recommend him for a gate project. He did not disappoint at all.

I had a great experience with Universal Fence. Tom was great to work with. The fence looks great as well.

We asked for a retaining wall, but got a garden wall, and when we complained, Will was rude and defensive.  Not the professional we had expected, but they did redo the wall.  The footing was not tamped, compacted, but just loose dirt.  Hope it lasts.  Would not recomend.

If there was a 0 i would give that. Called made an appointment and no one showed... called for multiple weeks with no return call. Asked my warranty guy to help. Finally got ahold of them and they no called no showed.

Dont waste youe time

We hired Sheldon to replace our old RV Gate. He was friendly, quick to respond and even followed up a few weeks later to make sure we were still happy with it.  We gave him a general idea of what we were looking for and he fabricated an awesome product for us.  The new gate has made such an impact on the curb appeal of our house and we've gotten quite a few compliments from neighbors.  We'll be reaching out to Sheldon for any future metal work.

AVOID this company. Worst possible experience, difficult to contact as didn't respond to requests. When finally reached them for a quote, they refused because I had previously requested a quote 2 years ago and used a different company because they were the highest bid. Poor customer service and recommend you avoid.

No call, no show. Very frustrating. A call or message to inform me that he couldn't make it would have been nice. Also ignored my message the morning of.

I sent photos to Joshua to see if he could repair a broken weld joint on my fence.  He stated that would not be a problem.  He attempted to weld the fence on October 5, 2020.  The weld joints failed that day when I returned home.  He already collected $175.00 dollars for the job.  I called him immediately and notified him that joint failed that he needed to correct the problem.  He agreed that he would come back on October 7, 2020 to repair the weld joint.   His second attempt also failed.  The pictures indicate his 1st and 2nd attempt to repair the weld joint.

He left the job site without contacting me telling me and telling me that he was not able to correct the problem.  I spent two days trying to reach him and he stated that I friend would repair the fence for him since he was working in the area.  His friend never contacted me.  Joshua also stated that his other machine to repair the fence was at another job site.  This statement turned out not to be true.  He did not have another machine.  In addition, he stated that the machine that he used was too small to do the job.  As a professional who does this a living you would think he should have known this prior to accepting the job.

Joshua never returned my phone calls or text.  I gave him an option to refund my money of $175.00 dollars or take a bad review on Yelp.  He chooses to take the money and the bad review.  He did honor his word or the warranty that he committed to.  I would not recommend them.

Also filed a complaint with the BBB and no response from the company see below:

RE: Complaint ID #  14875743

Dear Lim Lee:

In regards to your correspondence concerning Great Doors And Gates, your position was communicated to the company. We regret to inform you that BBB was unsuccessful in obtaining a response from the company.

When a business does not respond to a dispute, its report with BBB is updated to reflect an unanswered dispute which has an adverse affect on its BBB rating. If the company has contacted you, please let us know so that our files may be updated. If not, we regret that BBB can be of no further assistance.

We appreciate you taking the time to contact BBB and report your experience. Please be assured that your complaint will remain in BBB's file for this company for three years, and may be referred to if a pattern of similar practices emerges.