Best in Phoenix AZ

Called Matt, the owner, about installing a new gate and automatic opener for our external garage.  He came out, took a look at the job and promised me a quote within a few days.  Two weeks passed, during which I sent him an email and left him a voice mail, but never received a response.

If the job wasn't right for him or he was too busy or whatever, I would have preferred he be straight with me and simply say that.  Not responding at all is unprofessional and indicative of a poorly-run business in my opinion.

The staff is amazing. Tammy is one of the most accommodating employees I have ever experienced. She is hard working and knowledgeable. The office gets along so well to the benefit of the customer. It really has great displays and whomever is the buyer is astute. I will say the appalling thing was a blatant display by ownership in support of the current president. I do not think that business should display their political preferences.

Really enjoyed working with JT!
He was very professional, answered all my questions regarding product and installation and went above and beyond to make sure I was happy.
If you are looking for any type of fabrication I highly recommend his shop and staff.

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

Our new split-rail fence looks awesome and it going up in one day was great to experience. They made the install appointment over a month out and I never once had to call to checkup on them. They were there exactly when they said they'd be. So nice dealing with professionals.

Wow!  What a great, professional fencing company!

Before hiring Pinnacle, we got estimates and spoke with at least 10 other fencing contractors who claimed they were good, but lacked the combination of professionalism, skilled labor, necessary equipment, and reasonable pricing we were hoping for until we found Pinnacle.  In addition to being licensed & bonded with no marks against them, they also had great google and yelp reviews.

Pinnacle not only lived up to our expectations, they exceeded them.  Beginning with Brandy's detailed estimate; Pinnacle's taking care of all city permits, drawing and inspection process; to their worker's quick, clean and neat construction;  to customer follow up after construction; our finished block and view fence is absolutely gorgeous!  Thank you, Pinnacle Fencing!

In a world of unprofessional wanna be contractors and scam artists, I am SO grateful we found Pinnacle! We highly recommend them for any fencing and gate solution!

Never showed up to our appointment and didn't respond to calls or texts to find out why or reschedule

MAY 26, 2017  |  

Tom with universal fence and gate came to my house and verbally quoted a price of 2500 for arched wrought iron fencing with a double gate on the widest span and a smaller gate on the east side. He included a 400 dollar price to fix my side gate.

I thought why look around I would just go with this company. I asked him to send me a written quote and it would be good.

I later received a quote for Kerry with a quote of 3552.00. When I called tom he said once he went back to the shop and after redoing the numbers it was higher. He said it wasn't uncommon for quotes to be 18 percent higher.

I called the business number and complained. They said tom would call me back. I explained to tom I had someone else's quote. Tom said he would check again and call me back. That quote was from 03/21/2017. I have not heard from him yet.

I did not have them work on my yard, however I did receive a outrageous quote.

I called to get a quote to remove 4 cottonwood trees. They came out. They were nice and professional. But he quoted me almost 40k. That's 10k per tree. And 18k if I were to just do 2 trees.

I waited to receive quotes from other companies to see what the best deal was. Every other company quoted me around 3k per tree and 12k for 4. So yeah i didn't go with them.

I'm not sure how they get their numbers but it's not worth even having them come out. Scam-ish

Bakkers did a great job on our 11.5 foot rv gate. They helped me from beginning to end. I was not familiar with the process or all the requirements to get a gate installed and built to spec. Argentina and Jesus made it simple and smooth. Gate works great! I'll be recommending Bakkers to friends and family and will hire them for additional work as well.

Can't recommend Sheldon enough! He was so friendly and responsive right away for our emergency welding need. He came the same evening to look at our project and gave an honest quote. Then came back the next morning and actually welded our trailer hitch back on quickly -- and did such a great job that the RV has had no issues driving around the country right now! We are so grateful to him for his willingness, speed and thoroughness with us. We are super-fans now and will always look to him for help in the future for sure!

AVOID this company. Worst possible experience, difficult to contact as didn't respond to requests. When finally reached them for a quote, they refused because I had previously requested a quote 2 years ago and used a different company because they were the highest bid. Poor customer service and recommend you avoid.

Had gate installed June 9th. After gate was installed I sent pictures to Jaime showing the chips in the wood and the gate not being aligned. Jaime said he would have someone come out to replace the chipped wood. Then he told me the gate would not be aligned because of the wall. Needless to say that doesn't make sense to me because they apparently fixed the wall!

Well here we are July 27th and after reaching out multiple times via text and phone call, I have yet to hear from them. I went with this company because Jaime was very nice and seemed very professional and quick to respond. It's disappointing that this is even happening. I never write reviews, but felt the need to do this. Hopefully Jaime gets back to me and we can resolve the issue, otherwise it's unfortunate and I hate to do it but I will have to take a different approach to the issue.

First time when I called Josh for a service two years ago, he responded promptly and quick with the service.  Price was very reasonable and fair.  He left a great impression, so I kept his number and referred few of my clients to him.

I called him for another service.  He showed up and inspected the scope of work.  He said he will get back to me with an estimate.  So I patiently waited and didn't bother moving forward with another company to have it repaired, even though it was urgent matter.  

Few days goes by, I got no response.  So I reached out to him, and he said he is still working on the estimate and making sure I will get the best pricing.  Few more days goes by, no response.  Then he sent me a message saying he will get back to me soon.   So I waited couple more days, I texted and called.  No response.  

At this point, I am thinking maybe he is ignoring my calls and text messages.  So I tried using different number, well, he responded within 2 mins.  Go figure!  

If he is not interested doing the job or it is something he can't do.  Simple message saying I can't do it would of been okay with me.  I would have moved on to another reputable company quickly.  Rather than wasting my time chasing around like a bill collector.

I guess when you're business start getting busier, you start ignoring the customers and forget about them.