Best in Phoenix AZ

I work at a small Christian high school in central Phoenix, and we had a problem with our security gate.  Matt and Erica responded promptly and assigned Preston as our tech.  He called ahead of time and arrived on time.  Personable and knowledgeable, Preston did a great job in fixing the problem.  They will get all our future repair business.

Bob P

These guys are awesome, they have the best prices I could find and gave a first responder discount on that. The employees are all super friendly and the guy who delivered my rock even carefully backed into my back yard and dumped the rock, took him a few extra minutes but saved me countless hours!!!

We hired Atmostfear to fabricate a few trellises for our home and I can't speak highly enough of their workmanship and professionalism. They did the job when they said they would and to the specs that were described. They installed it quickly and with high quality work. I would recommend JP and Michael any day and do intend to use them again in the near future for some other projects we've thought about doing, but needed pros to do for us. Thanks guys!

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

There are still companies in the greater valley that show integrity in the way they do business,and most especially in how they handle not so everyday problems. This company has been here for decades,and by no accident I can assure you. Do not hesitate to use this very respected COMMUNITY aware company with complete assurance of their professionalism.

It's been almost a week playing tag with this company.  They stopped by my house to look at my backyard fence that needed repair and give me an estimate.  They said they will email it to me.  They never did. I have not heard back from them since.  I called several times to follow up and they promised to get back to me, and they never did.  Now, they are not answering my phone calls.  I have to call them with a different phone number every time to make them pick up the phone.

I cannot speak to the quality of their work, but their customer service is really bad.

I just found out that not returning their customers' phone calls is a practice.  Take a look at the other reviews here and their BBB reviews.

bbb.org/phoenix/business…

Now I'm more than a week behind schedule.  I should have read these reviews before calling them.

Belated Update:

As of July 1, the work is completed.  The fit and finish is average, with some unnecessary holes and sloppy mortar patch jobs on the block walls where the gates are attached.  The gates themselves are reasonably good quality.  The biggest problem with the entire project was still Dustin and his inability to honestly communicate and follow through on promises.  It seemed my job was always last on his list of life priorities.  And for that reason, I cannot recommend this business.

Reasonable price, reasonable workmanship (minus installation mistakes), terrible project management and customer service.

I had a great experience with Universal Fence. Tom was great to work with. The fence looks great as well.

On time, efficient, polite, and cleaned up & left no mess afterwards.  Thank you!

This company does great work for a fair price. The gate they built was exactly what I was looking for. Quality work and great customer service from Aiden and his installers. Will definitely use them for any future needs and will refer to my friends. Thanks Aiden.

He stood us up and ghosted us for no reason

he is hard to get ahold of and does not return calls

Some of his guaranteed work is defective and I can't reach him. His rails are loose

He told me he is not a licensed contractor

AVOID this company. Worst possible experience, difficult to contact as didn't respond to requests. When finally reached them for a quote, they refused because I had previously requested a quote 2 years ago and used a different company because they were the highest bid. Poor customer service and recommend you avoid.

Love my New stair railing! They were way less expensive than other companies that quoted me and very professional. My new railing looks great!

PLEASE BEWARE OF THIS COMPANY..GREAT DOORS & GATES!...

JOSHUA WAS SERVICEMAN...

Confrontational encounter with Joshua Pettiette on August 1, 2022...at approximately 1:50 pm. Joshua arrived to check out my garage door. He had another person with him. This was a recall to try and diagnose the problem why the door had went out of balance. He had replaced both tension springs on 12/31/2021...but within a couple of months the door slowly started to go
off balance...I texted him  a video showing him the stress the opener was
going through trying to open the unbalanced door. and told him this had been going on for a couple of months.  His comment was I only hear the rollers., but the stress continued. In late July the stress on the opener got so bad that I disconnected it from the door and operated  the door manually. I sent him a couple of text and called him asking him to return. I told him that
both the local spring distributor, COOKSON and the door manufacturer, CLOPAY had indicated a totally different set of torsion springs for my particular door, different from the ones he had installed. He refused to return without charging me a service fee. I told him that the problem appeared to be either the wrong springs or a problem with the installation of the springs. When he arrived I tried to show him the emails from both companies indicating the proper springs but he refused to discuss the matter any further and said THEY DON'T KNOW WHAT THEY ARE TALKING ABOUT! He proceeded to work on the door adjusting the springs, etc.  and I did hear him say that there was a problem was a cable on the right side that he adjusted. He then looked at me and said I am going to charge you a service fee. I said ok but explain to me what he had done and why wasn't the problem solved when he first installed the springs. I told him that every time I tried to explain anything about his service he wouldn't listen and shut down any conversation. It was at this point that the other person with him looked at me and said SHUT THE F*** UP! At that point I felt threatened and dialed 911 telling the 911 operator that I was being threatened by a garage door service person inside my garage. She immediately dispatched 3 Sheriff's police officers and told me to go into the house. Joshua and the other person immediately left before the Sheriff's police arrived.  I told the officers the story and said I'm 80 years old with a heart condition and definitely felt threatened by these 2 people, but decided to not file a complaint.