Best in Phoenix AZ

I was very impressed with there service. our company needed a new gate installed. I had a lot of picky details I wanted done for our gate and matt saw my vision and did it ten times better than I expected! He was a very talented welder!  I know I can always count on this company to be there for us!

I've been coming here for my landscaping needs since they opened. Very friendly staff at the counter and out in the yard. There's a wide variety of landscape materials. I recommend visiting All Brite for your next diy project.

Patrick did an amazing job on our 5 custom trellises. They look beautiful in our newly landscaped yard and we could not be happier. We've gotten several compliments from neighbors and friends. The price was reasonable and Patrick is a real pleasure to work with. Now we are working on a new backyard gate. I can't wait to see the results. Thanks Patrick and JP for beautiful work and great customer service! You truly do put the customer first!

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

There are still companies in the greater valley that show integrity in the way they do business,and most especially in how they handle not so everyday problems. This company has been here for decades,and by no accident I can assure you. Do not hesitate to use this very respected COMMUNITY aware company with complete assurance of their professionalism.

Wow!  What a great, professional fencing company!

Before hiring Pinnacle, we got estimates and spoke with at least 10 other fencing contractors who claimed they were good, but lacked the combination of professionalism, skilled labor, necessary equipment, and reasonable pricing we were hoping for until we found Pinnacle.  In addition to being licensed & bonded with no marks against them, they also had great google and yelp reviews.

Pinnacle not only lived up to our expectations, they exceeded them.  Beginning with Brandy's detailed estimate; Pinnacle's taking care of all city permits, drawing and inspection process; to their worker's quick, clean and neat construction;  to customer follow up after construction; our finished block and view fence is absolutely gorgeous!  Thank you, Pinnacle Fencing!

In a world of unprofessional wanna be contractors and scam artists, I am SO grateful we found Pinnacle! We highly recommend them for any fencing and gate solution!

DO NOT HIRE THIS COMPANY (OR I SHOULD SAY ONE PERSON, Dustin, RUNNING THIS).

I wanted a pool fence installed, was given a quote by Dustin, and agreed to the job. I was told a temporary fence that my 5 year old would not fit through would be installed the next day at 6am. 6am came and went. Everyday thereafter for a couple days Dustin said he'd come, he promises, but never did. I even messaged him saying I didn't like the way things are going already because he doesn't follow through, he says he'll be here working, but he never shows nor even gives a courtesy call or message saying he'll be late/or not show, I'm the one that has to chase him for answers.

Dustin had someone else come to start the temporary fence, which my husband and I were there for. The bars were pushed into the ground, and some of the fence went up. The bailing wire was not attached, the rusted black gate pieces were not even at my home for me to see during this time and the orange gate was not put up with those steel pieces sticking out during the time frame that we watched as it too was not even at my house yet for me to see. There was also no rope during this time. Dustin showed up for only about 2 minutes, told my husband and I he will be right back with the actual gate, left, and never came back. I had to message yet again asking when the temporary would be finished. He did come the next day and finished the temporary, however, my husband and I didn't see it until the following day.

When we saw the fence, I immediately took pictures and video as the bars in the gate were wide enough for my 42 year old husband to fit through (mind you, this is the first time seeing this gate), the black rusted pieces of fence that he added without me being present were held together by rope, there were rods sticking out that could really damage someone's ankles/feet, bailing wire was used all throughout and the ends were just sticking out in all directions-again, added when I was not present. He had the audacity to leave me a form to sign saying the gate was designed to prevent debris from falling into my pool-however I was verbally NEVER told this, I was told the temporary was essentially for the protection of my 5 year old. I was completely mislead. I understand my child's welfare is MY responsibility, but to mislead me into think this temporary would be put up for his protection is wrong!

I messaged him about all of this and some of his responses were:

I don't realize how small kids are

The release is mainly due to it's not legally a pool fence to be a pool fence it would have to have the poles in concrete is why I have it worded that way as if I called it pool fence I would be breaking the law      Again, I was NEVER told this before, therefore mislead completely.

I cancelled the job 9 days ago, asked for my refund, which he said he spent. In 5 days he spent $1,250...I can guarantee it wasn't on my job. I told him I contacted my bank to report fraud, I have also contacted GPD and MCSD to report a scam. I'm prepared to file in court on Monday, (my bank advised to wait until then do they can try and obtain the funds first.)

Please do your due diligence and hire someone else! Do not end up like me having to file in court for my hard earned money, which I'll probably never see again, but at least I'll try and get a judgment and spread the word about this.

MAY 26, 2017  |  

Tom with universal fence and gate came to my house and verbally quoted a price of 2500 for arched wrought iron fencing with a double gate on the widest span and a smaller gate on the east side. He included a 400 dollar price to fix my side gate.

I thought why look around I would just go with this company. I asked him to send me a written quote and it would be good.

I later received a quote for Kerry with a quote of 3552.00. When I called tom he said once he went back to the shop and after redoing the numbers it was higher. He said it wasn't uncommon for quotes to be 18 percent higher.

I called the business number and complained. They said tom would call me back. I explained to tom I had someone else's quote. Tom said he would check again and call me back. That quote was from 03/21/2017. I have not heard from him yet.

Called them two times for separate jobs NEVER returned my call. Don't give them any business.

I have called this company now once or twice a week for the past 8 weeks trying to get a repair welder out to fix a broken weld.  Their receptionist does not follow up, return calls or respond to email.  I have been very polite throughout the process.  I approved costs for the repair but they just never give a specific time or date the repairman will arrive.  They do give dates like Thursday or Friday this week, which come and go.
Here are pictures from my 2 year old iron fence and gates they installed.  Note the rust and paint decolorizations on all their work.  I would highly recommend that you use anyone else.

Can't recommend Sheldon enough! He was so friendly and responsive right away for our emergency welding need. He came the same evening to look at our project and gave an honest quote. Then came back the next morning and actually welded our trailer hitch back on quickly -- and did such a great job that the RV has had no issues driving around the country right now! We are so grateful to him for his willingness, speed and thoroughness with us. We are super-fans now and will always look to him for help in the future for sure!

Thanks to Ty and his crew for a great job. The fence looks great.We will defiantly refer you to anyone we know.

Never showed up to give me a quote after coordinating a time. Guess my business wasn't worth their time.

Amazing customer service, they help you understand an not just rush you to get things done with a fast quote time. Job well done, and thank you for following covid safety's.