Best in Oklahoma City OK

Had a very complicated AC repair done.  Too long to go into, but Dense was the only company I called who sympathized with the fact I had no AC.

I have pets, so it wasn't just me I was concerned about in the 86 degree heat we were experiencing.

Tom was my contact and sent a loaner window unit to use until they could schedule me for the 5-hour repair.  It was much appreciated.

I dealt with a number of people at Dense who helped in various ways--each of them was kind, had a wonderful attitude, and positive work ethic.  So many people seem to hate their jobs and it always shows, but that was never the case here.

Had a bit of a problem (which was fixable) early Saturday morning, called Tom early and woke him up, but he promptly got ahold of someone to come out and resolve the issue.

It is SO NICE to be comfortable in my home again, so I (and my animals) thank all the nice folks at Dense who followed through with what they said they would do.

Hired Gary to install 8 canned lights in our living room. The only reason they're getting 1 stars is because the lights they installed actually worked. Extremely sloppy work though- the workers left a hole in my ceiling, sharpie marks on the ceiling, and finger prints on the ceiling. It took me two hours to clean up the mess the contractors had made after they left. I called Gary (the owner) after they left and had seen the damage to the ceiling. The hole was big enough where it needed new drywall but Gary claimed that it didn't, and he didn't know a drywall guy. (How are you an electrician for 30+ years and don't know a drywall guy??) he came over and patched it and matched the paint at least. He used hairspray to get off the sharpie and it looks 10 times worse. My husband and I are sick of calling him because Gary won't make appointment times, he'll just call you when he's available and you're expected to leave work when he's available. We'll just fix it on our own.

The tech that was authorized to troubleshoot our poor performing AC system.

He said it was underpowered and too small for our home. I repeated my request to verify that everything was in good working condition. He assured me it was. What he didn't see was the picture I took of the gauges as they were hooked up to the system.

I did the research: our system read low side: 50 and high side 172 psi. The proper ranges are: low side 68-85 psi and the highside is 225-300 psi. Bottom line. The system simply needed recharging. Instead or performing this, the tech proceeded to tell me the entire system needed to be replaced and the best deal he could get me was $6,000.

Avoid this company like the plague.