Best in Chesapeake VA

I had a partial power outage, just my fridge and 2 other outlets. Was so dang confused. Called up Cecilia's and they were able to send an electrician out the same day. Thank god they did, the electrician found the problem very quickly. The previous homeowners told me they replaced all the outlets...low and behold they didn't replace the one behind the fridge and it had obviously caught fire.

I loved how the gentleman who came out actually took the time to show me the problem, and show me what he was doing. That's always a really good sign in my book, when they actually spend time showing the customer the plan. He showed me the burnt outlet, the melted wires, and the process of repair. He had to run out to buy new supplies but was overall very prompt, courteous, and efficient. Saved me from a potentially scary problem in the future! Reasonably priced for the repair of the burnt out socket, removal, and up-to-code replacement. I think it was around $130.

My name is Steve and Wendy, we've had Steve Carson plumbing for over 25 years and we really love them. Mr. Carson and his son are very professional and they know what there doing. We have a a home warranty so if we have a plumbing problem...we don't call the home warranty service we call Carson plumbing.
T There was one time we had a water leak in our house and we called home warranty company they sent out a plumber and a plumber did not fix the leak or anything. We had to call out Carson's plumbing to fix our water leak that was going on in the middle of my house.
Mr. Carson and his son they've been a plumber as I say it for with 25 years and if I want a job done they're gonna do it for me right and they're also my neighbor.

They are honest and do quality work. I am very pleased with my experience and will recommend their plumbing services to anyone in need!

Shawn is the best! We recently bought a year-round house in Point Harbor, and we were lucky to find him to take care of a slew of small problems before they became big ones. He also saved us a lot of money by fixing a jetted tub that we thought was hopeless, and by quickly finding and fixing a pipe problem this winter that could have ruined our well pump. His work is excellent and his prices are fair. We use him for all of our plumbing work and recommend him to all our friends.

Needed some help with a leaking exterior house. I reached out through Yelp and Robin responded to me very quickly. He came out two days later and replaced the part right away. His prices were very fair and on top of that he gave me a coupon for my next service call. Very friendly and funny, too! Any time I need a professional plumber, I'm going with Bay Breeze Plumbing! Highly recommended!

Should be less than 1 star! DO NOT USE THESE GUYS! They are liars and cheats! quoted me $200 to inspect my work...my work mind you, and then clear it with the city. They sent me a bill for $500!!! the co-owner said he charged me 2.5 hours to drive to the city and pull a permit...the city was 7 miles away, and I have pulled permits with the city, even when unfamiliar with the new process it took less than 15 minutes. BTW what was the other 1.5 hours for?! LIARS & CHEATS! the worst for of criminal business owners. the worst. DO NOT USE!!!

Holy price gouge!  My AC went out on Saturday.  On Sunday these people showed up to do the work.  $646 for a $3.00 part.  My property manager could not get anyone out until Monday so we called these people.  They made sure we paid for bothering them on a Sunday.  Now my property manager is trying to get them to reduce the charge and they are not budging.  Her AC guy that couldn't make it out is saying that any reputable company would have only charged $200.  THIEVES!!!  Avoid at all cost!!!

**VERY LONG REVIEW, SO YOU KNOW IT IS REAL**

My wife called Drain Masters in mid September because we were having an issue with our water heater. A technician came out the next day and evaluated that our water heater had to be replaced and it would cost $1600.00. Not cheap but had to be done. The install was a few days later which wasn't ideal but we were understanding that it couldn't be fixed right then. We trusted that professionals would fix the problem that they are trained and licensed to fix. A few days after the new one is installed my wife calls because it's not working and the same technician comes out and fixes THE BRAND NEW SYSTEM. A few weeks later there is no  hot water again so my wife checks and the pilot light is out. She reads the manual which tells her to try and light it 4 times and then to call professionals. It didn't lite so she called drain masters again. This time a different technician comes and got it lit. Then he was condescending to her like she was incompetent. Within a few hours the pilot light had gone out so she called back. The technician said he expected the pilot light to go out because his company installed a water heater designed for natural gas but we are using propane!!! So not only did they installed the WRONG water heater but when he was there to fix it, he didn't try and correct the mistake he just lit the pilot light and left KNOWING  IT WAS WRONG! He came back to the house at the end of the day and said he would have to order parts to fix it and we could be charged for those parts (really, your going to charge us because Drain Masters installed the wrong equipment!) At this point, I get involved and call even though I am out of the country. I get the very typical, zero responsibility or accountability answer of well sir, I didn't do the install so it's not my fault... blah blah blah I explain to him that it's unfortunate but regardless the company he works for did do the install and what are they going to do to correct the issue? He said that he was going to look for the correct component for propane and install it on the water heater. He said he would talk to the owner and call my wife back that night. Of course the technician or the owner never called because they don't care. I called the next day and talked to the office manager. I asked for a refund, which they said they could not do??? She said they were trying to find the component for propane. I told her, so your company is just going to swap a component on a piece of equipment that is designed for natural gas but has been running on propane for nearly a month? And you think that's ok?
When it was all said and done (almost a month after being paid $1600.00) they did replace the water heater for one that was designed for propane but it raises the question, is the only reason they did that because I said it probably wasn't safe. This company doesn't care. They have zero accountability. I will never use them again and I will never recommend them to anyone.

I can't speak of personal experience with their service as I will NEVER use these people after experiencing almost being run of the road and flipped off by a driver with license plate WTK 8093. He apparently had no regard for road safety.