Best in Chesapeake VA

I never thought about giving a review to a plumber, but recent experience shows you can find bad or lazy or sloppy plumbers, but it is hard to find a good plumber. I found one! This guy shows up on time, is meticulous and through in his work and bills fairly. I had Johnny do one project for me, he has at least one to two more just from me. He was referred to me by real pros in the business, and they were actually right. He is the best I have found locally and I would encourage you to give him a try.

We had a kitchen sink stoppage and clog in our main drain line. A service technician came to the house to diagnose what was going on. Mr. J. Bryan, the service technician came it with the utmost respect and knowledge. He not only diagnosed and fixed the issue but thoughtfully worked through some other weird problems with how our plumbing was set up. Didn't charge us an extra cent for doing so either. My wife and I could tell he took pride in his work and was more concerned about doing the job right than nickel and diming us for every little thing (unfortunately this is a lost art in the service industry -- but NOT for this company or this service technician!).

I fully endorse and recommend Awesome for your plumbing needs!

We recently had a toilet replaced by this company. My preference would be 3 1/2 stars but as that is not an option, he gets 3. He gets 5 stars for being on time and charging me exactly what he quoted over the phone. Anyone that has had contractor work done knows how impressive that is. I deducted points because there was some calling back and forth to finally get scheduled and I felt he could have cleaned up a little more afterwards. But, overall, we were happy with the job he did and had no complaints.

These people are pretty freaking awesome. They've come out to my house for several different issues now - all revolving the dang water heater. My water heater has Issues with overzealously heating my water. Crazy, I know.

The first call was for replacing the water stop valve. Pretty cool dude (Jim?), very nice and knowledgable - I love that they wore shoe covers to protect my crappy carpet from their boots. I even protested and told them that was overkill, but they said, company policy. shrug. Oh, and I got a free plunger. Nice. That thing works. :)

Second call involved replacing the busted expansion tank. The technician came out, suggested I replace the water heater (my poor bank account said no), and noticed that the heater was installed by Atomic YEARS before I moved in and, after a call back to the office, was still under warranty. Awesome! Another free plunger.

Third call was a month ago. Water heater. Dead. At this point, I was smart enough (or dumb) to enroll in their VIP program (15% discount on services) - cuz, let's face it, Atomic and I are basically soul mates at this point. A panicked call on a Friday afternoon before the Snowmageddon had technician Matt out at my house within the hour to check out the issue. He came back the next morning (Sat 9am!) to replace the heater and now all is nice and cozy in my abode. No free plunger tho. :(

Until the next plumbing fiasco... at least I know who to call!

I wanted so badly to hire Jason to help with a washer standpipe drain that was clogged. He was very personable via Yelp project messaging and I had high hopes. We agreed on an appointment window between 2-4 pm the following day. I sadly did not hear from him. I called a little past 4 and I believe his wife answered she was very kind and VERY apologetic about not being in contact with me about another project that Jason was tied up with but assured me he will get by after while. I received a text around 5:45 saying I was not forgotten about he was heading to me soon. Then around 7 pm he asked me if between 8-8:30 was okay. I responded that it was far too late for me unfortunately because I had to put my kids to bed. He then proposed that he can be at my home the following day at 1pm and will give me a 10 % discount for the inconvenience. I agreed and the next day I hadn't heard from him. I texted to confirm at 12:45pm if we were still set for 1pm, no response. Around 1:30 I ultimately had to text him and say I went with someone else. He responded an hour and a half later apologizing. While I do not doubt his knowledge and expertise I do believe some improvements could be made with scheduling and customer interactions I do wish the best for this company and hope they improve with others!

We had an issue with our gas fireplace and had to have the blower and pilot light replaced by Gas Speciality, Chesapeake, VA. After many weeks of waiting for parts and service, they finally were able to come out and finish the job, almost. They couldn't get the blower to operate and told us it was an electrical problem and referred us to Git Lit. Gas Lit came out this past week and the technician informed us there was no problem with the new blower Gas Speciality had installed, they just didn't plug it into the correct outlet. Thank you Gas Lit for coming out so quickly and finding and correcting the error.

Ok, we wake up on Saturday morning to find a bedroom carpet soaked... our hot water radiator was leaking.  My wife calls Atlantic and about 15 minutes later the technician is at our door!

The technician was:
- Professional in attitude and skills
- Thorough
-  Clean... he made sure the area was spotless before he departed.

We only allow Atlantic to address our plumbing and heating needs.  We appreciate the fixed price billing.

Wonderful service at a reasonable price. They warranty their work. My husband and I have every confidence in them. When we fully renovate our master bath we'll be calling them to be sure the plumbing portion of the job is done right.

If you need a plumber I HIGHLY recommend this place. They were  able to complete the job in a timely manner, had a fair quote and I'm beyond impressed with how the repairs turned out. 10/10 would recommend. My technician was very knowledgeable and made sure I understood what was happening the entire time. 10/10 would recommend.

Mr. Lindsey is a very kind hearted man. I have an elderly customer that is in dire need of a gas hot water heater and lives off a fixed income. Mr lindsey is donating a hot water heater to her free of charge. This man deserves the world. His office staff also was very helpful and kind when we called yesterday and told them our situation. They are the only company that even returned our phone call. I would refer them to anyone.

Hired Brooks to do renovations on my apartment complex. He hired guys that stole copper from the property. Didnt finish what he said he would do. Left messy incomplete work. DO NOT HIRE!!!